RU131215U1 - INFORMATION AND ANALYTICAL SEARCH SYSTEM FOR SUPPORTING COMMERCIAL ACTIVITIES OF ECONOMIC SUBJECTS - Google Patents

Abstract

1. An information-analytical search system to support the commercial activities of business entities, including computerized workstations of system users, a central server and a data storage server combined by communication channels, characterized in that it further comprises a network resource server implemented at the software level with the possibility of automated collection information on commercial demand for free and paid network resources, the data storage server includes a database of registered users and a database of registered applications, the central server includes a unit for registering and authenticating users of the system, a unit for registering and processing applications, a unit for distributing and maintaining applications implemented at the regional and all-Russian levels, which differentiates incoming applications in accordance with the system of software filters and controls them relevance, tracking and feedback unit, providing access for users of the system to your personal account, which is central the core of the system for the analysis and processing of incoming and outgoing information, and containing various structural divisions of the company in a single graphical interface, as well as CMC and E-mail alerts, the system is implemented with the ability to differentiate user requests for public and unique in accordance with the system of criteria. 2. The system according to claim 1, characterized in that it further comprises a customer support center equipped with at least one operator workstation. System for

Description

The utility model relates to the field of computer technology and information systems, namely to the information and analytical search system to support the commercial activities of business entities. This system can be used as an information-analytical and organizational platform for optimized search of a potential partner for a business, management of a user's personal account and interactive support of interaction between consumers and suppliers of goods and services.

A well-known information-analytical trading and operating system (patent RU 56682 U1, IPC: G06F 17/00), containing personal computers of users, the main operating server, connected by internal communication channels to two computing blocks of databases with the formation of an automated workstation of the trading and operating operator the system complex, the settlement system server, the bank server and the certification center server, the main operational server, the settlement system server, the bank server and the certification center server , Connected by channels Global System for personal computer users.

Also known is an information-analytical and trading-operational system (patent RU 36741 U1, IPC: G06F 17/60) containing personal computers of users connected by communication channels to an operating server, which forms an automated workstation of the system operator, characterized in that it additionally two identical servers were introduced for storing information databases connected to the operational server, and a settlement system made in the form of a settlement system server connected by communication channels to personal computers via users with the server of the certification center, the server of the bank and the automated workstation of the payment system operator, and the operational server consists of automated workstations of the system participants with archives connected by the internal communication system, each of which is connected with the information support unit, the settlement system unit, the personnel exchange unit , a search engine block based on a single classifier and an electronic trading platform block, with each automated workplace of the participants The operating server’s systems are connected by communication channels to the corresponding personal computer of the user, and each server for storing information databases includes carriers of settlement system databases, information support unit databases, personnel exchange unit databases, search system databases, electronic trading platform databases connected with the corresponding blocks of the operational server and communication channels with automated workstations of participants in the operational server.

A common drawback of the described systems is their low productivity, complexity in use and lack of opportunities for individual user service.

Patent RU 2254611 C2, IPC: G06F 17/60 discloses a method for providing users of mobile electronic communications devices with information about goods and / or services and their sources using an information system that includes an information processing and presentation server (OPI) with which at least two alternative sources of the same type of goods and / or services, moreover, from each of these sources information about the corresponding goods and / or services is transmitted to the server; they are cataloged and stored on the server And, through the gateway of the mobile operator, they accept the user’s request for the provision of data of interest to him, in accordance with the user's request, select data from the catalog of information about goods and / or services stored on the server of the IPI, and send this data to the user, characterized in that the information is transmitted to the server of the OPI through an external database server through the gateway connecting an external database server, and the transfer of information from the aforementioned external server lyayut automatically as updates on its relevant information.

The described method is focused on suppliers of offers and does not take into account the interests of potential consumers of goods and services. In addition, this method does not support additional customer support capabilities.

From patent RU 66566 U1, IPC: G06F 17/00, a system for selling goods or services is known, including a seller’s server for goods or services, a buyer's server, a tender organizer’s server connected to each other by the Internet, characterized in that the tender organizer’s server includes an initial review unit connected to the application processing unit, including a filter connected to a unit divided into two parts, one of which is a contact information unit connected to an interaction pair determination unit, and the other is a general information unit a unit connected to a request processing unit connected to a central control unit having connections to a notification generation unit, a rating unit for sellers of goods or services and an interaction pair determination unit, the notification generation unit has connections to a buyer’s server and a seller’s server for goods or services connected , in turn, with the block for receiving complaints, while the block for receiving complaints is connected to the block for forming the rating of sellers of goods or services connected to the block of primary nakomleniya and a client database unit connected to the filter, the seller of goods or services server also has a connection to the proposals processing unit connected to the central control unit, and a buyer server - couples with interaction detecting unit connected to the central control unit.

The described system does not support additional features for processing applications of users of the system and an individual approach to them, which negatively affects its functionality.

The claimed utility model is aimed at eliminating the disadvantages of known analogues.

The technical result of the claimed utility model is to ensure the availability of the system for a wide range of users, increase efficiency and increase the functionality of the information-analytical search system to support the commercial activities of business entities.

The specified technical result is achieved by the fact that the proposed information-analytical search system for supporting the commercial activities of business entities includes computerized workstations of system users, a central server and a data storage server combined by communication channels, while the system additionally contains a network resource server implemented at the program level with the ability to automatically collect information about commercial demand for free and paid network resources, with the data storage server includes a database of registered users and a database of registered applications, the central server includes a unit for registering and authenticating users of the system, a unit for registering and processing applications, a distribution and maintenance unit for applications implemented at the regional and all-Russian levels, which differentiates incoming applications in accordance with system of software filters and control of their relevance, tracking and feedback unit providing user access systems to your personal account, which is the central core of the system for analyzing and processing incoming and outgoing information, and containing various structural divisions of the company in a single graphical interface, as well as CMC and E-mail alerts, while the system is implemented with the ability differentiation of user applications for public and unique in accordance with the system of criteria.

To enable continuous customer support and prompt response to their requests, the system may preferably include a customer support center equipped with at least one operator workstation.

The system may also include a marketing center equipped with at least one specialist workstation.

Applications of users who are classified as public by the system are published in the public domain for all registered users of the system, taking into account the territorial principle.

Applications of users who are classified as unique by the system are published in the public domain for registered users of the system who are served on a paid basis.

For users of the system, serviced on a fee basis, a wide range of additional services can be offered. These may include services to support applications, publish advertising materials or conduct commercial tenders.

The central link of the system is the user's personal account, in which he can manage his applications, get acquainted with incoming information, and also configure the capabilities and services of the system to his needs.

The performance of the system, in particular, is ensured by eliminating the search for applications in the entire volume of the server databases and localizing the search for geographical and other features.

The claimed system is clearly illustrated by the block diagram shown in figure 1.

Information and analytical search system to support the commercial activities of business entities is as follows.

Users (legal entities, individual entrepreneurs) who are interested in the commercial demand for certain goods or services through computerized workstations equipped with the necessary tools to access the Internet are registered in the system. Information about new users is processed in a central server and then transferred to a data storage server, from where it can be used for subsequent processing.

Users who are already registered in the system authenticate and log in to their personal account.

The personal account has the ability to customize the functions and information management tools for the individual needs of a particular user. In particular, from the personal account, the user can manage their applications, create new ones, delete unnecessary ones, view information about responses to the application, answer potential business partners, etc. In the personal account, the user can select settings that limit or vice versa, increase the amount of information displayed, primary information processing results, etc. A personal account is provided to all users of the system, regardless of which category they belong to.

For system users who paid for paid access to resources, additional service capabilities may be available. For example, an SMS notification system about changes in the status of an application, about new reviews and requests from other users. The system can send notifications to e-mail and other network resources of users. The purpose of such services is the operational analysis of new information, prompt notification of users of all significant changes for them. Such opportunities are especially in demand in cases when the user is actively moving around the country or the world, or he does not have time to study information on a computer. Everyone can choose the information that is essential for him.

In addition, for paid users, the system provides access to advertising services by placing commercial offers and product information on the website of the specified system or other resources. Also, users on a paid basis may have additional opportunities for organizing and conducting commercial tenders.

The system is primarily aimed at users who are interested in purchasing certain goods or services. Demand bids are provided to users free of charge. Placing applications for the offer of goods and services is provided only to users served on a paid basis as an additional service.

The claimed system may have a customer support center, the specialists (operators) of which are ready to answer user questions at any time. For paid users, additional support opportunities may be provided, which involve the assignment of a specific operator of the center to a specific user.

To address marketing issues as well as the development of the system, it may additionally contain a marketing center. The center’s specialists can also take part in supporting and advising users of the system.

Information about applications of users of the system is processed in a central server and enters the data storage server. All applications are analyzed according to a number of criteria and differentiate between public and unique. Public applications are in the public domain for all users of the system. Information about unique applications is available only for paid users of the system. The issue of granting an application the status of unique or public is decided by the initiative of the user, as well as an additional analysis of the essential conditions of the application by the system.

In addition, all applications are differentiated according to the territorial principle into regional and all-Russian. Users who are interested in demand in a certain territory, who do not want to spend time studying redundant information about applications in other regions, can limit the output of relevant information as they wish.

The central server of the system contains a user registration and authentication unit, an application registration and processing unit, an application distribution and maintenance unit, a tracking and feedback unit. Each of these blocks is responsible for a set of specific functions of the system and can be implemented both at the software and hardware levels. All of the above blocks are associated with the information storage server and can exchange data with it.

The user registration and authentication unit is responsible for the initial processing of information about new users of the system, as well as manages the security features of the system and access control.

The application registration and processing unit is responsible for the initial processing and detailed analysis of applications in essence.

The application distribution and maintenance unit ensures the placement of user applications in accordance with their classification and the settings of the personal account on the system server, for example, according to territorial characteristics or by access level, and is also responsible for maintaining applications valid for the time period set by the system or user.

The tracking and feedback unit provides user access to your personal account with its wide list of individual settings and is responsible for informing the user through your personal account or other means of communication about all changes and news of the system.

The claimed system, in addition to the above, as a mandatory element contains a network resource server, implemented at the program level and responsible for the automated collection of relevant information about commercial demand for free and paid network resources. This information is available to users of the system and can also be processed in the central server of the system.

Thus, the claimed system provides accessibility and the ability to post information about commercial demand for a wide range of users. By optimizing the composition and configuration of system elements, the authors managed to increase the efficiency and increase the functionality of the information-analytical search system to support the commercial activities of business entities.

Registered users of the claimed system are given the opportunity within the framework of this system:

- create in a special section of your "site, office, personal account" a personalized online store that has all the standard attributes, with the ability to place goods for sale and manage them, index the resource in search engines and promote it for this type of resource (by default, the user gets the functionality regulated by the system, and in the future, privately to the user under “additional agreements” the resource’s functionality can be expanded in accordance with his needs, including to be output to the user its brand with his domain design, structure, etc.);

- use a tool such as audio chat, which enables voice communication with a group of users integrated into a specific audio chat room by transmitting audio and information flow through the Internet;

- use a tool such as video conferencing, which makes it possible to make a video call to a group of users gathered in a specific conference by transmitting video, audio and information stream via the Internet;

- post your resumes and vacancies in the system through a section of your personal account, which are searched in the system according to the criteria specified in the search engine filter.

Claims (6)

1. An information-analytical search system to support the commercial activities of business entities, including computerized workstations of system users, a central server and a data storage server combined by communication channels, characterized in that it further comprises a network resource server implemented at the software level with the possibility of automated collection information on commercial demand for free and paid network resources, the data storage server includes a database of registered users and a database of registered applications, the central server includes a unit for registering and authenticating users of the system, a unit for registering and processing applications, a unit for distributing and maintaining applications implemented at the regional and all-Russian levels, which differentiates incoming applications in accordance with the system of software filters and controls them relevance, tracking and feedback unit, providing access for users of the system to your personal account, which is central the core of the system for the analysis and processing of incoming and outgoing information, and containing various structural divisions of the company in a single graphical interface, as well as CMC and E-mail alerts, the system is implemented with the ability to differentiate user requests for public and unique in compliance with the system of criteria. 2. The system according to claim 1, characterized in that it further comprises a customer support center equipped with at least one operator workstation. 3. The system according to claim 1, characterized in that it further comprises a marketing center equipped with at least one specialist workstation. 4. The system according to claim 1, characterized in that the applications assigned to the public group are published in the public domain for all registered users of the system, taking into account the territorial principle. 5. The system according to claim 1, characterized in that the applications assigned to the group of unique are published in the public domain for registered users of the system, served on a paid basis. 6. The system according to claim 1, characterized in that users served on a paid basis are provided with additional services to accompany applications, publish advertising materials or conduct commercial tenders.

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