KR940025257A - Apparatus and method for updating intelligent network service data using telephone - Google Patents

Abstract

The present invention provides an intelligent network service data updating apparatus and method using a telephone that can provide a new advanced service to a service subscriber by adding a service management interface system (SMIS) to an intelligent network service system provided by an existing public telephone network (PATN) and an intelligent network. The present invention relates to a service management interface system (SMIS) that has a number analysis function and an automatic voice guidance function in an intelligent network for service processing, such as a local exchange / service exchange, a telephone, a service data management system, and a service control system. It is possible to provide high-quality services to service subscribers and service users by quickly updating service subscriber data in the service data management system and service control system. And it has the advantage of minimizing the change of the existing network and service processing procedure for by using the audio synthesizer of the supplementary service management interface system (SMIS) is to provide a subscriber data update function.

Description

Apparatus and method for updating intelligent network service data using telephone

Since this is an open matter, no full text was included.

1 is a network diagram for intelligent network service processing according to the present invention, FIG. 2 is a network diagram for updating intelligent network service subscriber data according to the present invention, and FIG. 3 is a service for updating intelligent network service subscriber data according to the present invention. 4 is a process flow diagram for the intelligent network service subscriber data retrieval of the present invention.

Claims (7)

It is connected to the local exchange means 104, the local exchange means 104 to receive the service call from the service subscriber, the service exchange means 103 for transmitting the intelligent network service call, and the service exchange means 103 to control the service. The common line signal network 102 for transmitting information to the service control system 101 and the service control system 101 connected to the common line signal network 102 to perform a function of controlling a service call in a network dimension. An intelligent network service data updating device having a service management system 107 connected to manage a service by a service operator; And a service management interface system (106) for a simple interface between said service data management system (107) and said service exchange means (103). The system of claim 1, wherein the service data management interface system (106); A number reception / service processing module 303 for processing a data update request from a telephone of a service subscriber, a controller module 304 for controlling and managing an entire internal function module, and a related voice announcement Voice guide storage means 308 for storing the data as a data, and a voice synthesis processing module 307 for performing a function to read the data of the voice guide storage means 308 to play the voice for automatic voice guidance and Intelligent network service data updating apparatus using a telephone. Intelligent network using a telephone having a local exchange means 104, a service exchange means 103, a common line signaling network 102, a service control system 101, a service management system 107, and a service management interface system 106 CLAIMS 1. A service data updating method; When the intelligent network service subscriber requests retrieval of service subscriber data, the service management interface system 106 requests the service management system 107 to check the password entered by the subscriber to confirm the eligibility for retrieval of the service subscriber data. 411 to 421, and after performing the first step 411 to 421, when a search qualification is confirmed, a second step 422 for the service management interface system 106 to select a search menu by requesting the service subscriber to select a search menu. To 426), and after performing the second step (422 to 426), the service management interface system 106 automatically retrieves the subscriber data and transfers the search contents to the subscriber by voice guidance, and releases and charges the call upon request for release. In the third step (427 to 435) to terminate the search process after processing, if the intelligent network service subscriber requests the change of the service subscriber data A fourth step (511 to 521) and a fourth step (511 to 521) for confirming the change eligibility of the service subscriber data by requesting the service management interface system 106 to check the password inputted by the subscriber to the service management system 107; 521) After the change qualification is confirmed, the fifth step (522 to 526) and the fifth step (522 to 526) for the service management interface system 106 to request the service menu selection so that the service subscriber selects the change menu. 6) step 527 through which the service control system 101 automatically changes the subscriber data, transfers the changed information to the subscriber by voice guidance, and terminates the change process after call release and billing processing when the call is released. 538) An intelligent network service data update method using a telephone, characterized in that consisting of. 4. The method of claim 3, wherein the first steps (421 to 426) are performed; When the intelligent network service subscriber requests service subscriber data retrieval from the telephone to retrieve his service subscriber data, the process of routing for basic call processing and service data update (411 to 414), and after performing the steps (411 to 414), In the interface system 106, after the service officer processes the service data update request, the service manager transmits a message for inquiring the password to the service subscriber (415, 416), and the password input by the service subscriber after performing the steps (415, 416). To the service data management system 106 to ask the service data management system 107 of whether the password is required to be searched for and then check and verify the service user's password (420) to confirm the search eligibility (417 to Intelligent network service using a telephone, characterized in that consisting of 421 How to renew other. 4. The method of claim 3, further comprising: the third step (427 to 435); The service management interface system 106 automatically performs voice guidance to the service subscribers from the search contents read and read from the service data management system 107 according to the selection menu input by the service subscriber (427 to 431). After performing the steps 427 to 431, if a call release request is made, the telephone management comprises a step of requesting a call release to the service management interface system 106 and ending after call release processing and billing processing (432 to 435). Update method of intelligent network service data using The method of claim 3, wherein the fourth step (511 to 522); Determining whether to change the intelligent network service subscriber data when the intelligent network service subscriber requests to change his or her service subscriber data (511 to 513), and after performing the steps (511 to 513), the service management interface system 106 sends a password. In step 514 to 516, a message inquiring to the service subscriber is transmitted to the service subscriber. After performing the steps 514 to 516, the password inputted by the service subscriber is transferred to the service data management system 107 again. The intelligent network service data updating method using a telephone, characterized in that the step (517 to 522). The method of claim 3, wherein the sixth step (527 to 538); The service management interface system 106 automatically performs voice guidance to the service subscribers of the changes read and retrieved from the service data management system 107 according to the selection menu input by the service subscribers (527 to 532); After performing the steps 527 to 532, if a call release request is made, the telephone management comprises a call release request to the service management interface system 106 and ends after call release processing and billing processing (533 to 538). Update method of intelligent network service data using ※ Note: The disclosure is based on the initial application.