KR20150019195A - A Device Combining An Audio Guidance Function And Emergency Call Function - Google Patents

Abstract

The present invention relates to a voice guidance emergency call integration device. The voice guidance emergency call integration device according to the present invention is installed in an elevator car and is for voice announcement and emergency call integration device for delivering voice announcement to an in-car passenger, One sound output means for transmitting the voice of the emergency calling party to the car passenger; A sound input means for transmitting the voice of the passenger in the car during the emergency communication to the emergency communication party; A driving information receiving means for receiving elevator driving information from a control panel of the elevator; Audio information storage means for storing an audio file to be used for audio announcement broadcasting in response to elevator running information; An emergency call signal input means for inputting an emergency call signal for starting an emergency call; Communication means for performing an emergency call connection when said emergency call signal input means emergency call signal is generated automatically or manually; During normal operation of the elevator, the driving information receiving means detects the corresponding voice file in the voice information storage means according to the elevator driving information received and controls the voice output means to output it, And control means for controlling the operation of each of the units so that the voice of the emergency communication party is output by the sound output means so that an emergency call is made.

Description

[0001] The present invention relates to an apparatus,

The present invention relates to a voice guidance emergency call integration device, and more particularly, to a voice guidance emergency call integration device, which is installed in an elevator car and includes a speaker, a microphone, voice information storage means and communication means, So as to maximize the cost reduction and the space utilization.

1 and 2, the automatic voice guidance apparatus 10 installed in the elevator car includes a traveling information receiving unit 12 for receiving the traveling information on the elevator running state from the elevator control board 30, A speaker 15 and a speaker output unit 16 for broadcasting in the elevator car 1 and a power supply unit 17 for supplying normal power, Emergency power supply means 18 for voice guidance during power failure, and voice guidance control unit 20 for controlling the operation of each unit and detecting and executing a corresponding voice file from the operation information.

3, the emergency call system installed in the conventional elevator operating system includes an emergency call terminal 50 installed in the elevator car 1, a management terminal 60 installed in the security room or the management room for responding to an emergency call, A remote telephone 70 for emergency call reception in a remote call center or the like and a master 80 for performing an emergency call connection between the respective devices and controlling each device in a case where an emergency call is not made in the security room or the management room .

The emergency call terminal 50 installed in the elevator car of FIG. 4 includes an emergency call signal input means 51 for receiving an emergency call signal from the passengers in the car, a call detecting means 51 for detecting an input signal of the signal input means 51, A DTMF transmission / reception means 55 for DTMF transmission / reception between the signal detection means 52, a ring signal detection means 53 for detecting an emergency call ring signal, and a master device, a microphone 57 for receiving the voice of a passenger, And a microphone input unit 58, a speaker output unit 59 and a speaker 60 for outputting the voice of the emergency calling party, and a control unit for controlling the operation of each unit.

Meanwhile, in FIG. 4, a master key call of the emergency communication device 50 is made of a DTMF signal, and an emergency call device call or a control signal input of the master key can be performed by a DTMF signal. In this case, the DTMF transmitter dials the DTMF signal during the emergency call to the master device 80, and the DTMF receiver can receive a call from the master device 80 or various control signals as a DTMF signal.

5, the master-slave call detector 61 or the master-slave caller 63 is connected to the master 80 via an edge method in which a specific signal (for example, Hi-Low or Low-Hi) (For example, 3 mv, 5 mv, 10 mv, etc.) to or from a specified power supply level signal.

However, the conventional automatic voice guidance apparatus and emergency call apparatus having the above-described configuration have the following problems.

Since the automatic voice announcement apparatus 10 and the emergency call apparatus 50 are separately installed and operated in the conventional elevator, the speakers 15 and 60 and the speaker output units 16 and 59 are separately provided, (18) are also provided separately, which hinders the space utilization and increases the installation cost.

Also, the elevator automatic voice announcement broadcasting apparatus 10 receives various driving information data such as the elevator operation floor and current floor information, driving direction information, fault information, door open / close status, car call registration and cancellation information from the elevator control panel 30 And the voice file in which the contents corresponding to the corresponding driving data are recorded and stored is automatically executed and only the speaker 15 outputs the voice file. Therefore, there is a problem that automatic detection of passengers trapped and automatic fault reporting, automatic emergency call connection with a trapped passenger, and present state information of the elevator are difficult to be transmitted to the emergency call party using the travel information data.

Meanwhile, in the conventional emergency communication apparatus, a voice message related to the emergency call or the automatic fault report is output by separately providing voice information storage means. In this case, the emergency communication apparatus must include a CPU separately, In addition, it is necessary to be able to perform voice guidance, which causes a rise in the cost of component parts, and a problem that the size of the PCB increases, thereby hindering the space utilization. In case of using a low CPU, the load ratio may increase.

In addition, in the conventional emergency call system, the car emergency communication device receives operating power from the host device. When the host device is located at a remote place, the communication distance is limited, and the limit of the speaker output of the emergency communication device 50 is limited have.

SUMMARY OF THE INVENTION An object of the present invention is to provide a portable information terminal device which is installed in an elevator car and which includes a speaker, a microphone, voice information storage means, and communication means to share components for performing voice guidance and emergency call, And to realize a voice guidance emergency call integration device that maximizes the cost and space utilization while improving the performance of the voice guidance.

According to another aspect of the present invention, there is provided a voice guidance emergency call integration device installed in an elevator car and performing voice announcement broadcasting and emergency call, A voice output means for transmitting the voice of the emergency call party to the car passenger during the emergency call; A sound input means for transmitting the voice of the passenger in the car during the emergency communication to the emergency communication party; A driving information receiving means for receiving elevator driving information from a control panel of the elevator; Voice information storage means for storing voice files including voice files to be used for voice announcement in response to elevator operation information; An emergency call signal input means for inputting an emergency call signal for starting an emergency call; Communication means for performing an emergency call connection when said emergency call signal input means emergency call signal is generated automatically or manually; During normal operation of the elevator, the driving information receiving means detects the corresponding voice file in the voice information storage means according to the elevator driving information received and controls the voice output means to output it, And control means for controlling the operation of each of the units so that the voice of the emergency communication party is output by the sound output means so that an emergency call is made.

The voice guidance emergency call integrating apparatus further comprises passenger occupancy detecting means for detecting elevator driving information received from the control panel and whether or not the emergency calling means has been operated by the occupant and detecting an elevator passenger entrapment in the event of an elevator failure .

Wherein the voice guidance emergency call integrating device comprises automatic emergency call connection means for initiating an emergency call by automatic dialing when passenger confined by the passenger confined detection means is detected.

Wherein the voice guidance emergency call integration device comprises a telephone number selection means for detecting whether the emergency call is in the elevator car mode or the normal mode state when an emergency call is made in the elevator car, And a control unit.

Wherein the voice guidance emergency call integration device detects an elevator failure from the elevator operation information received from the control panel and detects a telephone number stored in the memory when the detected failure is a matter to be reported as a failure, And an elevator failure notification means for performing the elevator failure.

Wherein the voice guidance emergency call integration device detects a failure of the elevator from the elevator operation information received from the control panel and makes a call to the pre-stored telephone number through the communication means if the failure is to be reported, And outputting the voice information stored in the information storage means to perform voice fault reporting.

The voice guidance emergency call integration apparatus further comprises filtering means for eliminating the emergency call if the emergency call is in error by the automatic verification algorithm using the elevator driving information received from the control panel in the case of an emergency call, .

The voice guidance emergency call integration device includes an emergency power supply unit including an emergency power battery and an emergency power supply unit and performs power supply from the emergency power supply unit upon occurrence of a power failure to perform an emergency call and voice information guidance .

Wherein the voice guidance emergency call integration device receives the DTMF control signal when the emergency call partner continues inputting the DTMF control signal during the emergency call continuation and transmits the elevator state information corresponding to the DTMF control signal stored in the voice information storage means And transmitting the voice information to the emergency call destination of the call in voice communication mode.

Wherein the voice guidance emergency call integration device includes means for executing announcement broadcasting by executing the voice file stored in the voice information storage means when the mode is switched to the emergency call mode automatically by the elevator failure or passenger detection .

When the mode of the voice guidance emergency call integration device is switched to the emergency call mode by the emergency call, the voice guidance emergency call integration device transmits the voice file corresponding to each state of the emergency call mode to the voice information storage means And an emergency call mode voice guiding means for detecting the call from the emergency call mode and performing announcement broadcasting.

Wherein the voice guidance emergency call integration device calculates a driving history using the driving information received from the control panel, stores the contents and the fault history in a memory, stores the predetermined amount or more in the memory, or requests data transmission from a remote call center And a data transmission means for transmitting the data by using a voice or DTMF signal by calling a telephone number for data transmission.

When the emergency call is made by automatic or manual emergency call and the call connection is made, when the manager who is the emergency communication party transmits the DTMF control signal through the telephone, the voice guidance emergency call integration device receives the DTMF control signal and transmits the DTMF control signal to the control panel And control signal control panel transmitting means for performing control of the emergency control of the control panel by the manager who is the communication partner.

The present invention includes a speaker, a microphone, a driving information receiving means, an audio information storing means, and a communication means provided in an elevator car, and is provided separately in the conventional emergency communication apparatus and the voice guidance apparatus to eliminate redundant elements, By sharing and unifying the components to perform functions such as guide function and emergency call, it maximizes the cost reduction and space utilization while improving the responsiveness in case of an emergency situation such as an elevator failure.

That is, the voice guidance emergency call integrating device of this embodiment can reduce the installation cost because the speaker, the speaker output unit, and the emergency power source, which are separately provided in the existing voice guidance apparatus and the emergency calling means, can be jointly used, The inner space of the narrow elevator car can be efficiently utilized.

In addition, since the operation information receiving means and the voice information storing means, which are essential components for voice guidance, can be combined with the emergency call function unit, the interlocking operation can be performed. Thus, the elevator operation failure information or the elevator The car passenger can be detected. In addition, when the elevator failure or the passenger stop failure is detected, it is possible to operate the communication means to perform automatic fault reporting by voice or to automatically start an emergency call, thereby improving the response to emergency situations.

On the other hand, the voice guidance emergency call integration device of the present embodiment is installed instead of the emergency communication device in the present embodiment while maintaining the existing control panel and the elevator operating system, for example, an emergency call communication device in the premises, , It is possible to implement the voice guidance function, the automatic fault reporting function, and the passenger trap failure detection function, so that the existing elevator system itself can be utilized and the remodeling cost can be reduced.

Further, since the emergency call power source is supplied from the emergency power source battery of the own emergency power source, the present invention can smoothly operate even when the distance from the host device is short, and the output of the speaker can be adjusted to an appropriate size for an emergency call It is possible to improve the responsiveness when an emergency occurs and to minimize the anxiety of passengers.

In addition, since it is possible to transmit and receive the regular driving information to the management center through the voice guidance emergency call integration device, emergency response can be made using the driving information data backed up to the management center in the event of a failure, The emergency call integration device receives the DTMF control signal input by the manager of the emergency call partner such as the call center and the like and transmits the DTMF control signal to the control panel in case of an emergency call so that the emergency control of the control panel by the manager such as the call center is possible It becomes possible to respond promptly in the event of an emergency.

1 is a schematic diagram illustrating a conventional elevator automatic voice announcement apparatus;
BACKGROUND OF THE INVENTION 1. Field of the Invention [0001]
3 is a schematic diagram illustrating a conventional elevator emergency call system;
4 is a schematic diagram illustrating a configuration of an emergency call device in a conventional elevator car.
FIG. 5 is a schematic diagram illustrating another configuration of an emergency call device in a conventional elevator car. FIG.
6 is a schematic diagram illustrating a configuration of a voice guidance emergency call integrating apparatus according to an embodiment of the present invention;
7 is a schematic diagram illustrating a configuration of a voice guidance emergency call integrating apparatus according to an embodiment of the present invention;
8 is a flowchart illustrating an operation procedure of the voice guidance emergency call integration device in the elevator checking mode according to the embodiment of the present invention.
FIG. 9 is a flowchart illustrating a voice guidance mode and an emergency call mode according to an embodiment of the present invention; FIG.

Hereinafter, a configuration of a preferred embodiment of the voice guidance emergency call integrating apparatus according to the present invention will be described in detail with reference to the accompanying drawings.

The voice guidance emergency call integrating apparatus 100 according to the embodiment of the present invention shown in FIG. 6 corresponds to the voice guidance emergency call integrating apparatus 100 installed in the elevator car 1 and performing voice announcement broadcasting and emergency calling A sound output means (130) for outputting the voice of the emergency call destination during voice announcement or emergency call and delivering the voice to the passengers in the car, a sound input means (120) for inputting voice of the passengers in the car, A voice information storing means 160 for storing voice files to be used for voice guidance broadcasting in accordance with the elevator driving information, An emergency call signal input means 110 for inputting an emergency call signal, a communication means 180 for performing an emergency call connection, a power supply means 170 and a control means 150 for controlling the operations of the respective units .

7, in order to achieve the above object, the voice guidance emergency call integrating apparatus 100 of the embodiment of the present invention includes a voice guidance unit 102 and an emergency call unit 103, The navigation information receiving means 101, the audio information storing means 160, the communication means 180, and the emergency power supply means 172 are shared.

The sound output unit 130 of the present embodiment includes a speaker output unit 131 for amplifying a sound signal generated by executing a sound signal or an audio file of the emergency call partner output from the communication unit 180, And a speaker 133 for generating a sound signal which is an electric signal of the sound signal.

The sound output means 130 of the present embodiment outputs the voice of the emergency call partner when the voice guidance emergency call integrating apparatus 100 operates in the emergency call mode and the voice information storage means 160 to output a voice announcement.

The sound input means 120 of the present embodiment is provided with a microphone 121 for collecting passenger's voice in car or a car announcement sound or the like and a sound picked up by the microphone 121 to be transmitted to the communication means 180 During the emergency call, the voice of the passenger in the car is picked up and delivered to the emergency call destination. The voice call is notified to the emergency call destination, or the emergency call destination is informed of the car status. In the case of delivering the voice, the voice file may be executed and input to the microphone input unit 122, or the voice file may be executed, and the voice output from the speaker 133 may be picked up by the microphone 121 and transmitted to the other party.

The driving information receiving means 101 of this embodiment receives driving information on the elevator condition from the elevator control panel 30 of the machine room for controlling the elevator, for example, the elevator running status, the failure information, the door open / close status, , The destination floor, the traveling speed, whether or not the platform is called, whether or not the passenger is boarded, the power failure, whether the elevator operation mode is the normal mode or the inspection mode, and the like.

The voice information storage unit 160 of the present embodiment stores voice recording files for performing automatic voice announcement broadcasting corresponding to elevator driving information. (For example, a checking mode, a normal mode, an emergency driving mode, etc.), a passenger trapped stopping failure, an emergency response action, an emergency situation, And audio files for carrying out announcement and music broadcasting, such as safety usage rules.

In addition, it is possible to store a voice guidance file corresponding to each state and an elevator state, which is generated when the voice guidance emergency call integration device operates in emergency call mode by emergency call, Means for detecting a voice file corresponding to each state of the emergency call mode from the voice information storage means and performing voice announcement broadcasting.

The emergency call signal input means 110 of the present embodiment includes an emergency call button 111 for making an emergency call when an in-car passenger makes an emergency and inputting a signal for starting an emergency call with a person in charge in a security room, a management room or a call center, And a signal input detecting means (112) for detecting the operation of the emergency call button (111).

The communication means 180 of the present embodiment includes DTMF transmission / reception means 181 for communication with the host 80, call processing or control signal transmission / reception, and voice communication means 182 for voice communication or automatic voice malfunction notification .

Meanwhile, in another embodiment of the present invention, communication with the host 80 may be performed by an edge method of transmitting / receiving a specific electric signal so that the host 80 performs emergency call dialing or transmitting / receiving a control signal, An emergency call signal or a control signal can be transmitted and received between the master 80 and the emergency call signal or the control signal.

The power supply means 170 of the present embodiment includes a normal power supply means 171 for normally supplying power to the voice guidance emergency call integration device, an emergency power supply means 172 for supplying power during a power failure, The emergency power supply means 172 may include an emergency power supply battery 173 and an emergency power input unit 174. The power supply switching means 175 may be connected to the emergency power supply 173 and the emergency power supply 173,

The control means 150 of the present embodiment includes voice guidance mode driving means 151, emergency call mode driving means 153 and mode control means 155 for performing switching control on the driving mode.

For example, the voice guidance emergency call integrating apparatus 100 of the present embodiment can be operated in the voice guidance mode during normal operation of the elevator, and when a car emergency call corresponding to the elevator driving information is generated and an emergency call connection is made, . ≪ / RTI >

The voice guidance mode driving means 151 of the present embodiment controls the operation information receiving means 101 to receive elevator driving information from the elevator control panel 30 and the driving information receiving means 101 Detects and executes a file recorded in the voice information storage means (160) corresponding to each state of the received elevator, and outputs the file through the speaker (133), thereby performing voice guidance to the car passenger.

For example, the voice guidance mode driving means 151 of the present embodiment provides guidance on the elevator operation status, guidance on the occurrence of the elevator failure, guidance on power failure, elevator operation mode (e.g., inspection mode, normal mode, The user can control the operation of each part in order to guide the user in the event of an emergency,

The emergency call mode driving means 153 of the present embodiment controls the communication means 180 to call the management room, the security office telephone or the remote telephone via the main or main unit 80, and when the emergency call connection is made, 121 to the telephone of the emergency call recipient via the communication means 180 and the voice of the emergency call recipient received via the communication means 180 is output to the speaker 133 To be delivered to the passengers in the car.

The mode control means 155 of the present embodiment terminates the voice guidance mode when the passenger operates the emergency call signal input means 110 or an automatic emergency call occurs during the voice guidance mode operation, And when the emergency call ends, the emergency call mode can be exited and the voice guidance mode can be switched.

The voice guidance emergency call integration apparatus 100 of the present embodiment implements a voice guidance function and an emergency call function in one device and includes a speaker 133, driving information receiving means 101, voice information storing means 160 ), The communication means 180 and the emergency power supply means 170 are shared by the functional units. Thus, it is possible to implement various additional functions as well as perform basic functions of emergency calls and voice guidance.

For example, the voice guidance means 102 of the present embodiment includes the operation information receiving means 101, the voice information storage means 160, the sound output means 130, the emergency power supply means 172, And a voice guidance mode driving means 151 for controlling the voice guidance mode.

For example, the emergency calling means of the present embodiment includes voice input means 120, voice output means 130, communication means 180, and emergency call mode driving means 153 for controlling each sub- Allows emergency calls to be made between the passenger and the management / guard / call center manager.

On the other hand, in the voice guidance emergency call integrating apparatus 100 of this embodiment, it is determined whether the mode of the elevator driving system just before the elevator driving information received by the driving information receiving means 101 is in the "checking mode" Or a "normal mode", and selects a telephone number of the other party to be called in emergency.

That is, if the elevator operation mode immediately before the emergency call is in the "normal mode ", it is the case that an emergency call is necessary because a problem occurs to the passenger such as an obstacle in the passenger stoppage of the elevator. Therefore, an emergency call is made to a telephone number , And if the elevator operation mode immediately before the emergency call is in the check mode, a call is made to the telephone number that can handle the professional details of the elevator operating system machine.

The voice guidance emergency call integration device of the present embodiment may store an automatic verification algorithm 109 for detecting whether an emergency call signal input is an error, and the voice guidance emergency call integration device 100 may store the driving information And a filtering means (106) for detecting the elevator operation information of the receiving means (101) to execute the automatic verification algorithm (109) and to remove the emergency call if the emergency call is in error.

In other words, even when the elevator is stopped, the filtering means 106 can prevent the passenger from being trapped because the passenger can be directly lowered from the elevator car if the door is open in the door open zone of the elevator. You can cancel the emergency call in case. Also, when there is no passenger in the elevator and the elevator is moving by the landing station call, the passenger is not trapped, so the emergency call can be automatically canceled. Also, according to the embodiment, since the emergency call may be an error even during the inspection or repair, the automatic cancellation can be performed.

The voice guidance emergency call integrating apparatus 100 of the present embodiment includes a failure detecting means 201 for detecting a failure of the elevator from the operation information or the like of the traveling information receiving means 101 or a passenger trapping detecting means for detecting an elevator passenger- (105).

When the elevator failure is detected by the failure detecting means 201, the voice guidance emergency call integrating apparatus 100 of the present embodiment automatically activates the emergency call signal inputting means 110, In the present invention, when a call connection is established, a voice message stored in the voice information storage unit 160 is generated. In this case, Voice malfunction reporting means 107 for performing malfunction reporting by transmitting the malfunction notification to the other party by voice can be provided. In another embodiment of the present invention, DTMF malfunction reporting means for reporting a malfunction by DTMF signal .

On the other hand, the automatic fault reporting means comprises means for judging whether or not the contents of the elevator failures correspond to items for which the fault is to be reported in the previous stage for making an emergency call, means for detecting the fault level, And means for detecting the corresponding fault reporting telephone number according to the fault level and performing an emergency call. For example, the emergency call number can also be assigned differently because the failure level is different between the simple failure and the passenger shutdown failure that occurred in the absence of passengers.

The voice guidance emergency call integrating apparatus 100 of the present embodiment is characterized in that when a passenger is trapped by the passenger confined detection means 105, the automatic emergency call is performed even when the passenger does not press the emergency call button 111 When the emergency call connection is established by the automatic emergency call unit 108, a voice call can be made between the passenger in the car and the emergency call party.

When an emergency call is made by the automatic emergency call connection means 108 and a call connection is established, a voice message about a passenger-stopped-stop failure is output prior to a voice call with a passenger in the car and transmitted to the other party by voice And a passenger confinement fault reporting means 203 for reporting the fault to the passenger trapped stop fault. It is possible to make a voice call with the passenger in the car after the fault report is completed.

In another embodiment, when a call connection is made by the automatic emergency call connecting means 108 in the event of a passenger trapped stop failure, the voice communication is once made between the passenger and the other party for relieving the anxiety of the passenger, The DTMF transmission / reception means detects the control signal, the voice file corresponding to the control signal is detected by the voice information storage means, and the voice message about the elevator state is automatically executed so that the voice is transmitted to the emergency call destination by voice And may further include voice information transmitting means 202.

In this case, the voice memo for the elevator state can be configured to be transmitted to the emergency communication party via voice and output through the speaker 133 to contribute to relieving anxiety of the passenger in the car. In addition, the emergency call recipient can confirm the suspension of the passenger stop by the call with the passenger in the car and report the failure of the passenger.

In the present embodiment, the voice guidance emergency call integration device 100 may include an electric power detection means 205 for detecting electric power from the elevator operation information of the operation information receiving means. The power switching means includes an electric power detection means 205, The emergency call and voice guidance during power outage are supplied by the same emergency power supply means so that a separate emergency power supply is provided for the voice guidance function It is possible to reduce the installation cost and efficiently use the narrow space of the elevator car.

The voice guidance emergency call integrating device of the present embodiment calculates the travel history using the travel information received from the control panel and stores the contents and the failure history in a memory and stores the accumulated information in the memory or the data is transmitted from the remote call center And may further include data transmission means for transmitting a voice or DTMF signal for calling a telephone number for data transmission upon request.

In addition, in the voice guidance emergency call integration device of the present embodiment, when an emergency call is generated automatically or manually and a call connection is made, when the manager who is the emergency call party transmits the DTMF control signal through the telephone, So that the emergency call control unit can perform the control emergency control by the manager who is the emergency call counterpart.

The following is a description of a voice guidance or emergency call by the voice guidance emergency call integrating apparatus having the above-described configuration.

When the elevator operation is started, the voice guidance emergency call integration device control unit 150 detects whether the mode of the elevator operating system is the normal mode or the elevator checking and maintenance mode (steps 300, 301, Step 303).

(Check mode)

When the in-car emergency call signal input means is operated when the mode of the elevator operation system is the check mode, the control means 150 detects the check mode exclusive telephone number stored in the memory and controls the communication means 180 to perform dialing (Steps 305, 307, 308)

Meanwhile, in another embodiment of the present invention, when the control means 150 detects the checking mode and transmits a control signal to the main control unit 80 through the communication unit 180, the main control unit 80 detects the emergency mode It is also possible to perform dialing by selecting a telephone number (steps 305, 307, 308).

When the emergency call is connected in the check mode, the elevator maintenance personnel can perform the elevator check and the fault repair under the consultation of the consultant in the check mode (Step 310).

When the elevator operation mode is in the normal mode, if there is an emergency call signal input, the telephone number to be called in the normal mode dial is dialed to communicate with the passenger, and passenger rescue is carried out or the elevator failure repair check is performed Step 500, step 510 / step 527, step 512 / step 551).

(Normal mode)

If the mode of the elevator operation system is the normal mode, the mode control unit 155 controls the mode of the voice guidance emergency call integration apparatus to operate in the voice guidance mode once (operation 501 and operation 502).

For example, the driving information receiving means 101 receives the elevator running information from the control panel 30, and the voice guidance mode driving means 151 detects the voice information recording file corresponding to the current elevator state, And the audio announcement is proceeded (Step 502).

When the emergency call signal input occurs during normal operation of the elevator, the voice guidance mode driving means 151 performs announcement broadcasting control to inform the emergency call mode, and the mode control means 155 controls the voice guidance emergency call integration device 100 To the emergency call mode (steps 510 and 511).

The emergency call mode driving means 153 controls the communication means 180 to make an emergency call directly to the designated telephone number or to make an emergency call through the host 80. When the emergency call connection is established, The voice of the management room / guard room / call center manager, which is the emergency call partner, is outputted through the speaker through the speaker, the voice of the passengers in the car is sucked through the microphone 133 and transmitted to the emergency call party via the communication means 180 Step 512).

The mode control means 155 switches the mode of the voice guidance emergency call integration device 100 to the voice guiding mode and the voice guiding mode driving means 151 transmits the voice guidance mode to the voice guiding mode integrating device 100. When the emergency call between the car passenger and the management room / In step 513, notifies the end of the emergency call.

If the elevator is not in normal operation, that is, in the event of a malfunction or a power failure, if the door is opened as a fault that the elevator stops at the door open section, the passenger may come out of the elevator car, (Operation 520, operation 521, operation 522).

Therefore, in this case, it is determined as a general fault, and the automatic fault reporting means 107 selects the general fault reporting telephone number stored in the memory, makes an emergency call to perform automatic voice fault reporting, The agent performs the elevator check or the elevator breakdown repair (steps 523 and 533).

In the case where the elevator is not in normal operation, that is, in the case of a failure or a power failure, when the elevator is stopped in the door open section but the door is not opened and the stop fault is not stopped in the door open section, 105 execute the passenger trapping detection algorithm from the elevator operation information (operation 520, operation 521, operation 524).

If there is no possibility that a passenger is boarding the passenger trapping detection algorithm, the system is regarded as a general malfunction and an automatic voice malfunction notification is performed. When the mode of the elevator driving system is switched to the maintenance mode, the elevator is inspected and the fault is repaired (Step 523) .

On the other hand, if there is a possibility that passengers are boarding as a result of execution of the passenger trapping detection algorithm, it may be a case where a passenger trapping stop failure occurs. Therefore, the announcement of the elevator state announcement broadcasting and mode switching is performed, And controls the emergency call integrating apparatus 100 to operate in the emergency communication mode (operation 525).

On the other hand, in the present embodiment, it is possible to perform voice announcement corresponding to the emergency call state and the elevator state by the emergency call mode voice guidance means even in the emergency call mode.

The automatic emergency call connection means 108 controls the communication means 180 to directly or via the main control 80 to the automatic emergency call connection means 108 if there is no emergency call of the passenger in the car, (Step 528).

In this case, when an automatic emergency call for confirmation of passenger confinement is connected, a telephone conversation can be made between the manager of the guard / management room / call center and the passenger of the car, and the person in charge tries to communicate with the passenger, It is possible to confirm whether the shutdown stop failure occurs (operation 530).

If the passenger is inside the car, the passenger will be notified of the shutdown of the passenger, and the passenger will be dispatched and the passenger will be rescued during the continuation of the emergency call (Step 531, 553, 555).

If there is no passenger in the car, the elevator operation mode is switched to the inspection mode, and the maintenance personnel is dispatched to the elevator maintenance and fault repairing step (Step 533).

On the other hand, in the case where the passenger trapped stop failure is estimated, if the passenger has an emergency call signal input, the passenger trapped stop failure is determined. Therefore, the emergency call mode driving means controls the communication means 180, (Step 550, step 551). [0051] In step 551, the emergency number is set to the emergency number.

When the telephone connection is established by the emergency call, the automatic passenger confinement fault reporting means 203 detects the voice file for the passenger trapped stop fault stored in the voice information storage means 160 and outputs it to the speaker 133, The other party is notified of the failure of automatic passenger confiscation by voice.

When an automatic passenger confinement fault report is completed, an emergency call is made between the passenger in the car and the passenger confinement specialist counselor to relieve the anxiety of the passenger, and maintenance personnel are dispatched by the automatic fault report to rescue the passenger 553, 555).

On the other hand, in another embodiment, when a telephone connection is made by an emergency call, a priority call is initiated between a passenger in a car and a professional counselor for passengers trapped, thereby relieving the anxiety of the passenger and confirming the status of the passenger. At the same time, Or a consultant may receive a voice guidance on the elevator state by sending a control signal or a DTMF signal requesting elevator condition information during the continuation of the emergency call, This is a part that can be practiced.

It is obvious that the scope of the present invention is not limited to the above embodiments but is defined by the matters defined in the claims of the present invention and includes various modifications and adaptations made by those skilled in the art to the equivalents of the claims.

100 ..... Voice guidance emergency call integration device 101 ..... Operation information reception section
102 ..... voice guidance means 103 ..... emergency call means
104 ..... Phone number selection means 105 ...... Passenger trapped detection means
106 ..... filtering means 107 ..... automatic voice malfunction reporting means
108 ..... Automatic emergency call connection means 110 ..... Emergency call signal input means
120 ..... sound input means 130 ..... sound output means
150 ..... Control means 160 ..... Voice information storage means
170 ..... power supply means 180 ..... communication means
201 ..... Elevator failure detection means 202 ..... Voice information transmission means during a call
203 ..... passenger trapped fault reporting means 205 ..... power failure detecting means

Claims (13)

And a voice guidance emergency call integration device installed in the elevator car for performing voice announcement and emergency call,
A voice announcement means for delivering the voice announcement to the car passenger, and for delivering the voice of the emergency call partner to the car passenger during the emergency call;
A sound input means for transmitting the voice of the passenger in the car during the emergency communication to the emergency communication party;
A driving information receiving means for receiving elevator driving information from a control panel of the elevator;
Voice information storage means for storing voice files including voice files to be used for voice announcement in response to elevator operation information;
An emergency call signal input means for inputting an emergency call signal for starting an emergency call;
Communication means for performing an emergency call connection when said emergency call signal input means emergency call signal is generated automatically or manually;
During normal operation of the elevator, the driving information receiving means detects the corresponding voice file in the voice information storage means according to the elevator driving information received and controls the voice output means to output it, And controlling means for controlling the switching of the voice of the emergency communication party so that the voice of the emergency communication party is outputted by the sound output means so as to make an emergency call, and controlling the operation of each of the units.
The voice guidance emergency call integration device of claim 1,
Further comprising a passenger trapping detecting means for detecting whether the elevator driving information received from the control panel and whether the emergency calling means has been operated by a passenger and detecting an elevator passenger trapped when an elevator failure occurs, .
The voice guidance emergency call integration device of claim 2,
And an automatic emergency call connection means for causing an emergency call to be initiated by automatic dialing when passenger trapped is detected by said passenger trapped detection means.
The voice guidance emergency call integration device of claim 1,
Further comprising telephone number selection means for detecting whether the elevator car is in the elevator check mode or the normal mode state when an emergency call is made in the elevator car and enabling the emergency call to the telephone number stored separately for each case Guide emergency call integration device.
The voice guidance emergency call integration device of claim 1,
An elevator failure notification means for detecting an elevator failure from the elevator operation information received from the control panel, detecting a corresponding telephone number stored in the memory when the detected failure is a matter to be reported, Wherein the voice guidance emergency call integration device further comprises:
The voice guidance emergency call integration device of claim 1,
The control unit detects the elevator failure from the elevator operation information received from the control panel, and if the fault is to be reported, the call information is stored in the voice information storage unit Further comprising voice malfunction reporting means for detecting a malfunction of the voice guidance emergency call.
The voice guidance emergency call integration device of claim 1,
Further comprising filtering means for removing the emergency call if the emergency call is in error by an automatic verification algorithm using elevator operation information received from the control panel in case of an emergency call.
The voice guidance emergency call integration device of claim 1,
An emergency power supply unit including an emergency power supply battery and an emergency power supply unit, and receives emergency power supply from the emergency power supply unit when a power failure occurs, thereby performing an emergency call and voice information guidance.
The voice guidance emergency call integration device of claim 1,
When the passenger of the car enters the DTMF control signal during the emergency call continuation, receives the DTMF control signal and outputs the elevator state information corresponding to the DTMF control signal stored in the voice information storage means to the emergency call destination Further comprising voice information transmitting means for transmitting the voice information through the voice communication.
The voice guidance emergency call integration device of claim 1,
And means for executing announcement broadcasting by executing the voice file stored in the voice information storage means when the emergency call mode is automatically switched to by the elevator failure or passenger detection. Device.
The voice guidance emergency call integration device of claim 1,
When the mode of the voice guidance emergency call integration device is switched to the emergency call mode by the emergency call, the voice file corresponding to each state of the emergency call mode is detected from the voice information storage means, And a call mode voice guidance unit.
The voice guidance emergency call integration device of claim 1,
And stores the contents and the fault history in a memory and stores the data in the memory in a predetermined capacity or more, or calls a telephone number for data transmission when a data transmission request is made in a remote call center And a data transmitting means for transmitting the voice call using the voice or DTMF signal.
The voice guidance emergency call integration device of claim 1,
When an emergency call is made by an automatic or manual emergency call and an administrator who is the emergency caller transmits a DTMF control signal through the telephone, the emergency call receiver receives the DTMF control signal and transmits the DTMF control signal to the control panel, And a control signal control panel transmitting means for transmitting the control information to the voice guidance emergency call receiving means.

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