KR20030058447A - Method and apparatus for controlling service data networks - Google Patents

Abstract

Disclosed are a service data network management system and an operation method thereof.

The present invention is a data device itself or network information occupied by the data call when the data call is not normally made or abnormal termination call occurs after the data call is made in various data service providing environments for providing mobile data service and wireless data and Internet service. It is characterized in that it performs database management and operation and management functions such as quick and accurate monitoring and analysis, diagnosis, and action in case of failure and performance problem.

Accordingly, the present invention provides a service data network management system, for example, 1x EV-DO (1x Evolution-Data Only), 1xEV-DV and IMT-2000 (International Mobile Telecommunications 2000), mobile telephone data equipment such as next-generation mobile communication and satellite communication. In the case of various mobile phone data services provided by the service data network including the data call, when the data call is not normally performed or when an abnormal termination call occurs after the data call is made, that is, when a failure or a failure of the equipment occurs, the data call is occupied. By analyzing the quality of the data equipment itself or the network that was being used, the quality analysis is performed, and then the bad equipment and network can be found and remotely diagnosed and actioned quickly so that it can support the improvement of data service quality and efficient operation. have.

Description

Service data network management system and its operation method {METHOD AND APPARATUS FOR CONTROLLING SERVICE DATA NETWORKS}

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to network management technology in a service data network that provides mobile phone data services, wireless data, and Internet services. And an easy-to-measure service data network management system and its operation method.

Recently, due to the development of mobile communication and Internet related technologies and amplification of interests of general users, more diverse and variable network technologies, which are not limited to one service network, are being serviced.

For example, a client provided with a wired Internet service may receive wired Internet-related multimedia contents to his mobile communication terminal through a mobile communication network, and may use his mobile communication terminal to transmit his / her wired Internet information, for example, homepage information. It can be changed.

In order to implement such a comprehensive service data network, it is necessary to monitor whether there is a failure of the data equipment or the network, for example, when a data service call is not made or an abnormal termination call occurs after the data call is made, identify the cause of the failure, and take appropriate action. Management skills must be involved.

However, the current technology may not be able to implement a smooth service provision because there is no way to effectively monitor, diagnose, and measure such a comprehensive service data network.

In other words, in case of failure of data equipment or network, it takes too much time for the operator to identify the cause of the failure due to the extensive service network, and even if the cause of the failure is identified, appropriate measures may not be easy. have.

Therefore, there is an urgent need for overall management functions for a comprehensive data network for a variety of uses to accommodate mobile phone data services and wireless data and Internet service systems.

The present invention has been made in view of the above-described requirements, and when a data call is not normally made or a abnormal termination call occurs after a data call is made in various data service providing environments for providing mobile phone data service and wireless data and Internet service, The data equipment itself or network information occupied by the call is databased to perform operations and management functions such as quick and accurate monitoring and analysis, diagnosis, and action in case of failures and performance problems, to support data service quality improvement and efficient network operation. Its purpose is to provide a service data network management system and its operation method.

According to an embodiment of the present invention for achieving the above object, in the service data network management system connected to the service data network and the data equipment, the configuration for collecting the state information of the service data network including a plurality of data equipment in real time Management processing means; Failure management processing means for detecting a failure of the service data network and processing the failure information on the basis of the information collected by the configuration management processing means; Service data, comprising performance management processing means for adding the information processed by the failure management processing means to create performance and quality evaluation information of the data equipment and the network, and providing the created performance and quality evaluation information to the operator. Provide a network management system.

According to another embodiment for achieving the object of the present invention, the configuration management processing means connected to the service data network including a plurality of data equipment, the failure management processing means for detecting a failure of the service data network, and the service data network A service data network management method in a service data network management system having a performance management processing means for providing performance and quality evaluation information of the service data, wherein the failure and performance information provided from the service data network when the service data network fails. A first step of collecting by the configuration management processing means and detecting failure and performance information through the collected information; A second step of determining a failure state of the equipment and the network in the failure management processing means based on the detected failure and performance information; If it is determined that the failure state using the trap information of the service data network itself is determined in the second step, the trap message generated in the service data network is detected by the failure management processing means, and then a third message for sending out an alarm message informing of the failure occurs. Steps; A fourth step of, if it is determined in the second step that the failure state using the failure information is detected, the failure management processing means detects a change in the state value between the service data networks and sends an alarm message informing of the occurrence of the failure; As a result of the determination in the second step, when it is determined that the failure state using the performance information is determined, the failure management processing means determines whether the threshold value of the performance information provided from the performance management processing means is exceeded, and when the performance information exceeds the threshold, And a fifth step of transmitting an alert message informing of occurrence.

1 is a configuration block diagram of a service data network management system according to an embodiment of the present invention;

2 is a flow chart of a network management operation performed in the service data network management system of FIG. 1 according to another embodiment of the present invention.

<Description of the code | symbol about the principal part of drawing>

10: configuration management processing unit

20: trouble management processing unit

30: performance management processing unit

40: remote diagnosis processing unit

50: remote control unit

60: general monitoring unit

70: comprehensive analysis

Hereinafter, with reference to the accompanying drawings will be described in detail a preferred embodiment of the present invention.

1 is a configuration block diagram of a service data network management system according to a preferred embodiment of the present invention, which includes a configuration management processor 10, a configuration management DB 18, a failure management processor 20, a failure management DB 28, Performance management processing unit 30, performance management DB (38), statistical management DB (39), remote diagnosis processing unit 40, diagnostic management DB (48), remote control unit 50, comprehensive monitoring unit 60 and comprehensive analysis The unit 70 is included.

As shown, the configuration management processor 10 is composed of a resource collector 12, a resource generator 14, a resource deleter 16, resource information of the service data network 100 including a plurality of data equipment Perform the function of collecting it. Here, the resource collector 12 collects resource information from the managed equipment and the network 100, and the resource generator 14 generates or updates a new resource based on the information collected by the resource collector 12. . In addition, the resource deleter 16 performs a function of deleting related resource information recorded in the configuration management DB 18 in response to a resource deletion request from the client.

That is, the configuration management DB 18 stores the resource information filtered through the resource collector 12 and the resource generator 14, and the filtered information may be deleted by the resource deleter 16.

In addition, the configuration management DB 18, as will be described later, the failure information from the failure information detector 24, the network configuration information for remote control from the remote access receiver 52, and the performance from the performance collector 32 Information and quality analysis information are stored, respectively, and these information may be read and transmitted to the failure information detector 24, the remote access receiver 52, and the performance collector 32 as needed.

The trouble management processor 20 includes a trap receiver 22, a failure information detector 24, and a failure information processor 26, and failure information provided through the service data network 100 when a failure occurs in the data equipment. And collect and transmit performance information from the performance management processor 30. Here, the trap receiver 22 collects the failure information from the service data network 100, and the failure information detector 24 is the failure information and the performance information provided from the service data network 100 and the configuration management DB 18. Recognize them. In addition, the failure information processor 26 collects failure information provided from the trap receiver 22 and the failure information detector 24, records the collected failure information in the failure management DB 28, and a performance management processing unit described later. The performance collector 32 collects performance information from the service data network 100 collected by the performance collector 32 in association with the performance collector 32, or collects failure information from the trap receiver 22 and the failure information detector 24. And transmitting to the performance summer 36.

The performance management processor 30 is composed of a performance collector 32, a performance collection scheduler 34, a performance adder 36, and when the performance and quality of the service data network 100 is degraded to collect and DB Detect performance information or perform quality analysis. Here, the performance collector 32 collects the performance information provided from the service data network 100 and provides the performance information to the failure information processor 26. The performance collection scheduler 34 executes the above-described performance collector 32 to perform the service. It performs a function of monitoring the performance information of the data network 100 and the state of configuration information from the configuration management DB 18. In addition, the performance summer 36 generates analysis information based on the information recorded in the performance management DB 38 and the statistics management DB 39 and transmits the analysis information to the failure information processor 26, and the failure information processor 26. To record the failure information from the performance management DB (38) and statistical management DB (39).

When a failure occurs in the service data network 100, the remote diagnosis processing unit 40 is a means for allowing an operator to remotely access and diagnose a state of related equipment. The remote diagnosis processing unit 40 transmits a packet to the service data network 100 and services the service. Remote diagnostic receiver 42 for collecting the time information returned from the data network 100 and recorded in the diagnostic management DB (48).

The remote controller 50 is a means for allowing the operator to remotely connect, monitor and troubleshoot when the failure of the service data network 100 is determined. The operator remotely accesses the service data network 100 to utilize resources. Or enable network configuration. The remote control unit 50 is provided with a remote access receiver 52 that enables remote control such as resetting or rebooting when a failure occurs according to a remote diagnosis result. Remotely connect to any data equipment formed in) to enable fault information monitoring and fault recovery of any data equipment.

The comprehensive monitoring unit 60 enables the operator to perform comprehensive monitoring and remote control tasks based on performance and failure detection information. That is, the comprehensive monitoring unit 60 performs the performance of the service data network 100 recorded in the configuration management DB 18, the failure management DB 28, the performance management DB 38, the diagnostic management DB 48, and the like. Each configuration is controlled based on the fault detection information, and linked with these configurations to provide the operator with comprehensive and accurate network information.

More specifically, the comprehensive monitoring unit 60 collects the resource information of the service data network 100 through the resource collector 12 of the configuration management processing unit 10 and then collects the information collected through the resource generator 14. Compare the collected configuration information to update the resource information of the configuration management DB (18) and add new resource information, and delete the deleted information or equipment and network information excluded from the management target resource deleter (16) Through the configuration management DB (18) to delete through always keep the latest information.

Based on the resource management information, the comprehensive monitoring unit 60 collects the relevant failure information from the failure management processing unit 20 through the trap receiver 22 and the failure information detector 24 when a failure of the service data network 100 occurs. After that, through the fault information processor 26 to process the fault information in real time to store in the fault management DB (28).

In addition, the comprehensive monitoring unit 60 detects the performance information of the service data network 100 through the performance collector 32 in the performance management processing unit 30. Such performance information detection may be implemented based on the relevant performance information collected through the performance collection scheduler 34 and the performance collector 32 and made into a DB in the performance management DB 38.

On the other hand, the cycle-by-cycle, functional or time-specific information for quality analysis is stored in the statistical management DB 39 through the performance summer 36, the comprehensive analysis unit 70 by the cycle from the statistical management DB (39) Quality and analysis management can be performed by using performance statistics by function, function and time.

At this time, such period, function, time information is also stored in the performance management DB 38 and the failure management DB 28, the alarm data based on these information can be notified to the operator through the comprehensive monitoring unit 60. There will be.

Hereinafter, the service data network management operation process according to the preferred embodiment of the present invention together with the above-described configuration will be described in detail with reference to the flowchart of FIG. 2.

First, in step S200, it is determined whether a failure occurs in the service data network 100 that provides a data service, and when a failure occurs, the flow proceeds to step S202 and S204.

In step S202 and S204, failure and performance information provided from the service data network 100 are collected by the configuration management processor 10, and the failure and performance information are detected through the collected information.

The detected failure and performance information is provided to the failure management processing unit 20 to determine the type (S206).

As a result of the determination in step S206, if it is determined that the failure state using the trap information of the related target device itself, the failure management processing unit 20 proceeds to step S208 (S210) and traps generated in the service data network 100. The message is detected by the trap receiver 22 and the related information is transmitted to the failure information processor 26.

However, if it is determined in the step S206 that the failure information is determined, the failure management processing unit 20 proceeds to steps S212 and S214 to detect the change in the state value between the service data network 100 and the failure information detector 24. ) And transmits the relevant information to the fault information processor 26.

In addition, if it is determined in the step S206 as the performance information, the failure management processing unit 20 proceeds to step S216 to determine whether the threshold of the performance information provided from the performance management processing unit 30 exceeds. If the performance information exceeds the threshold, the failure management processor 20 transmits the related information to the failure information processor 26.

When the trap information or the fault information or the performance information is transmitted to the fault information processor 26, the fault information processor 26 generates an alarm signal and provides the alarm signal to the comprehensive monitoring unit 60 (S218).

Therefore, the comprehensive monitoring unit 60 notifies the operator of the alarm in response to the alarm signal from the failure information processor 26 (S222). Such alarm occurrence notification may be implemented by displaying on the monitoring equipment an alarm tone indicating a tone or a failure of the equipment. In this case, the monitoring equipment may be a terminal provided in the service data network management system, a mobile communication terminal connected to a mobile communication network, a terminal connected to an internet network, or the like. Such an implementation technology may be easily understood by those skilled in the art. Will be omitted.

When an alarm is notified to the operator, the operator can determine whether the remote access action is possible, if remote action is possible, perform a series of actions by remotely accessing it, and if the remote action is not possible, contact the company and the person in charge to perform the recovery action. You may be directed or requested.

On the other hand, the comprehensive analysis unit 70 determines whether the quality analysis is requested from the operator in step S220, and proceeds to step S224 if the quality analysis is requested.

In step S224, the comprehensive analysis unit 70 updates the data by summing and averaging the analysis data for each function provided through the performance summer 36 based on the performance information processed by the failure information processor 26. .

Therefore, in step S226, information necessary for performance and quality analysis may be provided to the operator.

As mentioned above, although this invention was concretely demonstrated based on the Example, this invention is not limited to this Example, Of course, various changes are possible within the range which does not deviate from the summary. For example, the service data network management system according to the present invention has a mobile communication service network such as 1x EV-DO (1x Evolution-Data Only), 1xEV-DV and IMT-2000 (International Mobile Telecommunications 2000), next-generation mobile communication and satellite communication. As it evolves, it will be able to play a role as a management system that is the basis for service network operation, that is, as a management system that performs basic functions necessary for continuous service application.

As described above, according to the present invention, when various mobile telephone data services provided in a service data network including a plurality of mobile telephone data equipments do not normally make a data call or an abnormal termination call occurs after the data call is made, that is, the equipment In the event of a failure or a defect in equipment performance, the data analysis of the data equipment itself or the network occupied by the data call is made into a database for quality analysis. By doing so, it can support data service quality improvement and efficient operation.

Claims (9)

A service data network management system connected with a service data network including a plurality of data devices, Configuration management processing means for collecting state information of the service data network in real time; Failure management processing means for detecting a failure of the data equipment and the network and processing failure information based on the information collected by the configuration management processing means; And performance management processing means for adding the information processed by the failure management processing means to create performance and quality evaluation information of the data equipment and the network, and providing the created performance and quality evaluation information to the operator. Service data network management system. The method of claim 1, The service data network management system, Remote diagnosis processing means for allowing an operator to remotely access and diagnose a state of a related equipment when a failure occurs in the service data network; And remote control means for an operator to remotely access the service data network to utilize resources or to perform network configuration. The method of claim 2, The remote diagnostic processing means, And a remote diagnosis receiver for transmitting a packet to the service data network and receiving time information returned from the service data network, and transmitting the received information to be a DB as diagnostic management information. Management system. The method of claim 2, The remote control means, In case of failure according to the remote diagnosis result, remote control such as reset or rebooting is enabled, and the operator is remotely connected to any data device formed in the service data network to monitor and troubleshoot the fault information of any data device. A service data network management system comprising a remote access receiver to enable recovery. The method of claim 1, The configuration management processing means, Resource collecting means for collecting resource information of the data equipment and the network; Resource generating means for generating or updating a new resource based on the information collected by the resource collecting means; And a resource deletion means for deleting any resource information according to the resource deletion request of the operator. The method of claim 1, The failure management processing means, Trap receiving means for collecting fault information from the data equipment and the network; Fault information sensing means for recognizing fault information provided from said data equipment and network and said configuration management processing means; And fault information processing means for collecting and processing fault information provided from said trap receiving means and said fault information detecting means. The method of claim 1, The performance management processing means, Performance collecting means for collecting performance information provided from said data equipment and network; A performance collection scheduler which executes the performance collection means and performs a state monitoring function; And a performance summing means for generating analysis information based on the performance management DB information collected by the performance collecting means. Configuration management processing means connected to a service data network including a plurality of data equipment, failure management processing means for detecting a failure of the service data network, and performance management processing for providing performance and quality evaluation information of the service data network. A service data network management method in a service data network management system having a means, the method comprising: A first step of collecting, by the configuration management processing means, failure and performance information provided from the service data network when the failure occurs in the service data network, and detecting the failure and performance information through the collected information; A second step of determining a failure state of the equipment and the network by the failure management means based on the detected failure and performance information; As a result of the determination in the second step, when it is determined that the failure state using the trap information of the service data network itself is detected, the failure management processing means detects a trap message generated in the service data network and then sends an alarm message indicating a failure occurrence. Transmitting a third step; A fourth step of, if it is determined in the second step that a failure state using the failure information is detected, the failure management processing means detects a change in the state value between the service data networks and sends an alarm message informing of the occurrence of the failure; ; As a result of the determination in the second step, if it is determined that the failure state using the performance information is determined, the failure management processing means determines whether the threshold of the performance information provided from the performance management processing means is exceeded and the performance information exceeds the threshold. If so, the service data network management method comprising the step of transmitting a warning message notifying the occurrence of a failure. The method of claim 8, The method, Providing the operator with the information necessary for performance and quality analysis by updating the data by summing and averaging the analysis data for each function provided through the performance management processing means based on the performance information processed by the failure information processing means. The service data network management method further comprising.