KR20030003914A - Business method and device to get personal information using internet - Google Patents

Abstract

The present invention relates to a sales method and apparatus for securing customer information using the Internet, and more particularly, customer information using the Internet to secure a plurality of customer information using discount coupon information on-line and off-line. It relates to a business method and apparatus for securing. To this end, the present invention secures a number of client companies that issue discount coupon information on-line and off-line, and a customer database company having a plurality of customer information. In addition, discount coupon information issued by a plurality of client companies is provided to the customer provided by the customer database company, and the client company transmits customer information received from the customer database company. This process enables the sponsor to acquire its own customers, and also allows the customer database vendor to gain material benefits.

Description

Business method and device to get personal information using internet}

The present invention relates to a sales method and apparatus for securing customer information using the Internet, and more particularly, customer information using the Internet to secure a plurality of customer information using discount coupon information on-line and off-line. It relates to a business method and apparatus for securing.

The Internet is an information exchange system using computers, networks, and communication networks. This Internet is called an on-line system. Thus, using the Internet, communication and information exchange with any Internet connection anywhere in the world is possible.

The information exchanged on the Internet is divided into several categories. For example, information obtained from a database-based retrieval system, information on sales items, information for advertisement of items to be sold, and the like.

As can be seen from the kind of information exchanged on the Internet, the recent use of the Internet has been used for the purpose of advertising a consumer to buy or sell a product, instead of simply obtaining information. In other words, in the virtual space using the Internet, a series of activities related to transactions and transactions with consumers are being performed.

On the other hand, off-line means all the work being performed in the real space without using the Internet. That is, it can mean everything, including advertisements, promotions, sales, customer service, etc. to secure customers in the real space.

As such, in the modern society, both online and offline companies are combined. Since the online companies using the Internet can be easily accessed anytime and anywhere, and all the processing is performed without the direct visitation by the consumer, its use is being extended to the modern people who are being pursued by time. In addition, offline companies continue to be used in terms of new marketing and real markets.

Meanwhile, the most important problem between the online and offline companies is customer acquisition. Discount coupons are most commonly used to secure customers. Offline companies offer discount coupons in stores or offer separate coupons to multiple consumers using separate flyers, and online companies also offer coupon information that discounts sales items using the Internet.

That is, the coupon information is for discounting the price of the object in order to promote the sale of the goods in various shopping malls or sales companies to promote the sale of the goods. Therefore, various sellers are discounted by the corresponding amount only to the buyer who brought the coupon, if the conditions according to the discount is satisfied.

However, in order to promote the sale of goods using such coupon information, it should be possible to provide coupon information corresponding to a plurality of consumers. In other words, although the coupon information is proposed as a method for securing the customer, it is possible to use the coupon information only when it is actually provided to the consumer.

Therefore, in the conventional case, an online or offline company (hereinafter referred to as a 'client') is a separate company having a large number of members so that issued coupon information can be provided to a large number of consumers. Will be referred to as "customer database vendor".

In addition, the customer database company, which has been requested to provide the coupon, provides the consumer with the coupon provided through the path through which they can perform. For example, in the case of a newspaper company, a coupon is provided to the consumer by providing a discount coupon in the newspaper to the consumer who receives the newspaper. Or, in the case of an Internet company having a large number of members, the coupon information is displayed on its homepage or the coupon information is provided to the consumer by mail.

However, the following problems have arisen in the conventional method of providing the coupon information to the consumer.

First, the customer database company, which was requested by the client, only performed the task of providing the requested coupon information to the consumer. Therefore, the requesting company had to keep asking the customer database company every time a new coupon was issued. In other words, even if a client sells an item to a customer by using the issued coupon, the client cannot secure customer information of the customer.

However, the acquisition of customer information is very important because most client companies need to promote their products in order to promote their sales. Therefore, the client had to go through extra time and economic effort to secure his / her customer information.

As a result, the prior art has a problem in that the effort to secure customer information and the effort to provide the issued coupons to the consumer has a double.

Second, in providing the coupon information requested by the customer database company to the consumer, there are limitations in various parts. In fact, the customer database company is limited to the amount, because it must adjust to the extent that the commercial image to the consumer at least in issuing an advertisement or coupon. In addition, the customer database company has to be limited to the requesting company that can receive a request, because the offer of the coupon information to the main portion of their business should be acted as an additional part. As a result, the customer database company has no choice but to limit the number of clients and the amount of coupon information, which makes it difficult to relate to actual sales.

Third, due to the dissatisfaction problem between the customer database company and the client company, the coupon issuance and the offer of the coupon were low in efficiency and usability. Therefore, as a result, a problem arises that consumers cannot properly obtain their desired coupons.

From the above problems, the present invention proposes a method for providing coupon information that can bring benefits to both the client company, the customer database company, and the consumer.

In particular, the present invention provides a coupon information through the Internet, which has recently been spreading, and proposes a method for providing coupon information in an offline company, including an online company.

In addition, in the present invention, the provided coupon is to be provided in the form of Internet coupons, mobile (mobile phone with Internet connection) coupons, paper coupons to be available in cyber stores, offline stores on the Internet.

The coupon information provided as described above records the customer's personal information, and the customer using the coupon leaves the customer information in the used store. Therefore, the client that issued the coupon can secure customer information from the customer who used the coupon, and can use it for continuous promotion.

Accordingly, an object of the present invention is to provide a sales method and apparatus for securing customer information using the Internet that can secure a plurality of customer information using discount coupon information on-line and off-line.

1 is an overall schematic diagram of a sales method for securing customer information using the Internet according to the present invention;

2 and 3 is an example of discount coupon information,

4 is a conceptual diagram of discount coupon information being issued;

5a is a block diagram of a sales apparatus for securing customer information using the Internet according to the present invention;

5b is an overall operation process of the sales method for securing customer information using the Internet according to the present invention;

6 is a conceptual diagram for a process of issuing a mobile coupon and possessing it according to an embodiment of the present invention;

7 is an exemplary view illustrating a method of using a mobile coupon in an offline store;

8 is a process diagram of how to use a mobile coupon in an online store.

Explanation of symbols on the main parts of the drawings

10: customer database company 15: relay company

20: Client 25: Consumer

10a: customer information providing device 20a: discount coupon issuing device

20b: Consumer information storage device 30a, 30b, 30c: Internet network

15a: server

Business method for securing customer information using the Internet according to the present invention for achieving the above object is to secure customer information connected to the Internet and the customer database company that secured a large number of customers, and the client company issuing a plurality of discount coupons An internet sales method, comprising: delivering customer information selected from a plurality of customer information secured by the customer database company; Receiving a customer's customer information when a discount coupon issued by the client is used; And providing the discount coupon issued by the client to the consumer through the Internet, and receiving the personal information of the consumer using the discount coupon from the customer database company and transmitting the discount coupon to the used client.

An apparatus for securing customer information using the Internet according to the present invention for achieving the above object is a customer database company having a plurality of customers, a client company issuing a number of discount coupons and the Internet device connected to the Internet A customer information providing apparatus which is provided in the customer database company, stores a plurality of customer information, and optionally delivers customer information; A discount coupon issuing apparatus provided in the requesting company and issuing a discount coupon for promoting and promoting the sale of the product; A customer's customer information storage device which receives customer's customer information when a discount coupon provided and issued to the client is used; Providing the discount coupon issued by the discount coupon providing device to the consumer through the Internet, and receiving the personal information of the consumer using the discount coupon from the customer information providing device and providing it to the consumer customer information storage device of the client company used. It is configured to include a server.

The server is characterized in that the discount coupon is provided to consumers by dividing the online, offline only, mobile only.

The server is characterized by providing a discount coupon storage area to the consumer.

The customer information providing device is characterized in that the device provided by the company on the offline.

The customer information providing device is characterized in that the device provided by the company on-line.

The discount coupon issuing device and the customer information storage device is characterized in that the device provided by the company on the offline.

The discount coupon issuing device and the customer information storage device is characterized in that the device provided by the company on-line.

Hereinafter, a sales method and apparatus for securing customer information using the Internet according to the present invention will be described in detail with reference to the accompanying drawings.

1 is an overall schematic diagram of a sales method for securing customer information using the Internet according to the present invention. 2 and 3 illustrate an example of discount coupon information, and FIG. 4 illustrates a conceptual diagram of discount coupon information being issued.

As shown in the present invention, the relay company 15 is located between the customer database company 10 and the client company 20. Although not shown, a consumer is located between the customer database company 10, the client 20, and the relay company 15. The internet network is connected between the consumer, the customer database company 10, the client company 20, and the relay company 15. That is, all the members perform information exchange through the Internet network.

The customer database company 10 is a company that secures a large number of customer information. That is, a company that secures a large number of customer information, such as a telecommunications company or an enterprise, and the customer database company 10 subscribes to the relay company 15 through e-mail or a separate delivery method to its customers. Induce. The customer database company 10 transmits specific customer information to the relay company 15 at the request of the relay company 15 to be described later. Although the requested customer information is preferably transmitted through the Internet, an off-line transmission method (courier service or the like) is also possible if a large amount of transmission is required.

The customer database company 10 may be an online company or an offline company. That is, the customer database company 10 secures a large number of customers, and transmits customer information of a customer who has an arbitrary contract with the relay company 15 among the secured customer information to the relay company 15. .

Of course, a series of material contracts between the customer database company 10 and the relay company 15 are required for this process. In addition, as the use of customer information increases in proportion to the increase in the client company 20 connected to the relay company 15, it is possible to additionally obtain sales.

The relay company 15 plays a substantial server role in the present invention. That is, a coupon is issued by the client 20 to a plurality of customers who have entered into a series of material contracts with the customer database company 10 and the client company 20 and secured in the customer database company 10. Perform a series of steps to provide information.

Accordingly, the relay company 15 must secure a plurality of customer database companies 10 and a plurality of client companies 20. Then, the customer information is received from the customer database company 10, and the request company 20 receives a request for providing discount coupon information to the consumer. The relay company 15 provides the discount coupon information requested by the consumer to the consumer, and provides the customer information of the corresponding consumer to the requesting company that issued the discount coupon information selected by the consumer.

In other words, the consumer is provided with discount coupon information desired from the homepage (cyber store) provided by the relay company 15 through the Internet connection. Accordingly, the relay company 15 presents a plurality of discount coupon information provided by the plurality of client companies 20 in a form that can be recognized by the consumer.

The discount coupon information provided by the relay company 15 is provided in a form that can be used in an online store and a form that can be used in an offline store, as shown in FIG. It is provided in the form of a mobile coupon.

Such coupons are provided to the consumer at the relay company 15. In addition, the relay company 15 provides an area for storing a plurality of coupons for each consumer in the homepage. Therefore, the consumer can store a plurality of desired coupons in a certain area in the relay company 15 and then download and use them when necessary.

The client 20 is an online or offline company that is required to secure customer information of consumers and provides discounts, miles, separate services, etc. on products as a method for promoting and promoting the sale of products. . The client 20 corresponds to all companies selling products in the real market, and all companies selling products in an online store.

For example, in the case of a UMS (Unified Messaging System) free phone operator, a customer may be provided with a service, and the operator may have a benefit of acquiring a customer.

In addition, in the case of mobile communication providers and mobile CP operators, a lot of products available in a small amount is possible for various marketing applications. Discount coupons are also available to expand the utilization of mobile Euro subscribers.

In addition, in the case of electronic money or mileage management service providers and online game operators, it is possible to provide service benefits to customers, and operators can obtain marketing promotion effects.

In this way, the client company 20 provides discounts, miles, and other various services to the customer, and it is possible to obtain customer information of the corresponding customer through the relay company 15. The customer information thus obtained becomes a unique customer of the client company 20, and the client company 20 can then perform customer marketing for promoting and promoting the sale of the product by itself.

The consumer is advised to subscribe to the relay company 15 through email or a separate delivery method from the customer database company 10. In addition, by subscribing to the relay company 15 by a consumer selection, the necessary discount coupon information is downloaded and used from the discount coupon information disclosed on the homepage provided by the relay company 15. And when the consumer uses the discount coupon information provided by any client company 20, the relay company 15 requests the customer database company 10 of the customer information, the corresponding client company ( 20) Send to the side.

Next, Figures 2 and 3 show an example of discount coupon information used in the present invention.

The discount coupon information shown in FIG. 2 is an online-only coupon. That is, in the online-only coupon, the customer database company 30a, which induces the subscription of the relay company 15 to the corresponding consumer and provides the customer information of the customer, the discount amount 30b, and the customer of the relay company 15 The number 30c, the client company 30d to which the coupon is to be used, and the customer information 30e of the consumer are formed by borrowing a business card form.

The discount coupon information shown in FIG. 3 is an offline-only coupon. The offline-only coupon also includes a customer database company 40a, a discounted amount 40b, a customer number 40c of the relay company 15, a client company 40d in which the coupon is to be used, and a customer's customer information 30e. Is described in the same way as on-line, and also includes an offline-only unique number 40f in the form of a barcode.

In addition, there is a coupon in a mobile form, which has a form similar to the coupon.

The discount coupon information, as shown in the figure, is not limited to discounting a certain amount of money for the product. In other words, any information may be provided to facilitate the sale of the product by providing mileage according to the purchase of goods from the client or by providing a separate service.

Next, with reference to Figure 5 will be described the overall operation of the sales method and apparatus for securing customer information using the Internet according to the present invention.

5A is a block diagram of a sales apparatus for securing customer information using the Internet according to the present invention, and FIG. 5B is a flowchart illustrating the operation thereof.

As shown in FIG. 5A, the customer database company 10 stores a plurality of customer information, and the customer information providing device 10a capable of selectively transmitting customer information approved by the consumer to the server 15a. Is included.

The relay company 15 includes a server 15a that controls the exchange of customer information and the provision of a discount coupon in the middle while controlling the sales apparatus according to the present invention as a whole.

The client 20 receives and stores the customer's customer information from the server 15a when the discount coupon issuing device 20a issuing a discount coupon and the discount coupon issued by the client are used by the client. The customer information storage device 20b of the consumer is included. In addition, the client company 20 includes a coupon recognition unit for recognizing a discount coupon, a transmission unit for transmitting data according to the recognized coupon to the server 15a side, and the like.

The consumer 25 is connected, and the Internet networks 30a, 30b, and 30c are connected between the respective components.

The process for securing customer information using the Internet of the present invention having such a configuration is performed as follows.

The relay company (15) is a customer database company (10) securing a large number of customers online and offline, and a number of clients (20) for issuing discount coupon information to promote and promote the sale of the product Secure (step 100).

In addition, the discount coupon information issued by the discount coupon issuing device 20a in the client company 20 is displayed on its home page, so that consumers who access the homepage can recognize it.

The customer database company 10 introduces the relay company 15 in order to provide a service to its customer, and induces the subscription of the relay company 15 (step 110). At this time, the customer database company 10 introduces the relay company 15 to its customers using an email or a separate transmission method.

Each consumer is introduced to the relay company 15 from the customer database company 10, and joins the relay company at will (step 120). At this time, the consumer should be aware that when using any coupon with his subscription, his personal information held in the customer database company 10 is transmitted to the specific client 20 side.

The consumer downloads a plurality of discount coupon information from the homepage provided by the relay company 15 (step 130). At this time, the consumer downloads a discount coupon information such as a discount coupon of an amusement park, a discount coupon of a specific product, a discount coupon of a specific store, and the like.

After that, the consumer uses the discount coupon downloaded by the consumer. Of course, the discount coupon should be used by the client that issued the discount coupon (step 140).

When the consumer uses the discount coupon information in step 140, the personal information of the consumer is transmitted to the used client company. That is, the server 15a receives the personal information of a specific consumer from the customer information providing device 10a and transmits the personal information of the specific customer to the customer information storage device 20b of the consumer of the client company. Therefore, the requesting company may promote the product and promote the company while promoting the sale of the product by the discount coupon, and also obtain the customer information of the consumer according to the use of the discount coupon (step 150).

Next, as an embodiment of the coupon information according to the present invention, a description will be given of a mobile usage method that has been used a lot among the young age group recently.

6 is a conceptual diagram for a process of issuing a mobile coupon and possessing it according to an embodiment of the present invention.

As more and more customers are using mobile phones around the world, marketing to mobile phone users is increasing. The mobile coupon described in this embodiment may be used as one strategy for securing the customer of the mobile phone user.

Various information such as customer information obtained from the customer database company 10, various event contents, discount coupons, and mileage accumulation information obtained from the client company 20 are stored in the server of the relay company 15. .

The relay company 15 may use various types of discount coupon information provided by the client 20 in a mobile format by a simple image service (SIS) method, a simple message service (SMS) method, or a general virtual machine (GVM) method. It consists of a coupon.

In addition, the SIS type coupon or the GVM type coupon is provided to a consumer who accesses the server provided by the relay company 15 through a mobile phone with Internet access. The provided mobile type coupon is downloaded to the consumer's mobile phone.

On the other hand, the consumer to set up a warehouse such as "My Mobile Bank (aka, my treasure warehouse)" in the Internet search of the mobile phone, and to interwork with the server of the relay company (15). In the sub-directory of the download unit, a coupon, a character, a ringtone, a wireless game, and a mileage warehouse are provided. The warehouse is stored in a predetermined area provided by the relay company 15. That is, the warehouse is a place for storing various coupons desired by the consumer on the server side of the relay company 15. This section will be described later.

And the consumer can connect to the server of the relay company 15 again and again through the Internet-enabled mobile phone, it is possible to download the coupon. In this case, it is preferable that the valid date and the coupon number are changed and displayed every time the mobile coupon is downloaded. Therefore, the user is notified of the use result from the client to perform the final processing, thereby preventing the repeated use of one mobile coupon. do.

The mobile coupon includes a user number, a coupon number at the time of download, an effective date, and the like. What can be used as such a mobile coupon may be a character, a ringtone, a game, wireless content, stock information, and the like.

Next, Figure 7 is an illustration of how to use a mobile coupon in an offline store.

The user accesses the homepage of the server 15 using a mobile phone capable of internet and enters a warehouse (My Mobile Bank) constructed on the server 15. Download the desired coupon from the warehouse.

That is, as shown in FIG. 7, the first step illustrates a state 200 in which the mobile phone 15 is connected to the server 15, and in the second step, My Treasure Bank (My Mobile Bank) built in the server 15 is shown. In the third step, the state 210 is shown. In the third step, the state 220 enters a coupon (My Coupon Bank) warehouse and selects a desired coupon.

The coupon selected in this way is downloaded from the server 15 to the consumer's mobile phone. In this case, the downloaded mobile coupon 230 includes coupon data and a download date.

When the user wants to use the downloaded coupon 230 in the offline store 20, the user brings up the coupon 230, and when the user presses a preset password, the server 15 and the user's mobile are automatically When connected, you will automatically be notified that the coupon is being used.

In addition, the offline store 20 in which the coupon 230 is used transmits the used coupon number and company number to the server 15 to notify the automatic deletion of the corresponding coupon and the use of the coupon.

That is, in the case of the coupon described in the present invention, when used in the client company 20 that issued the coupon, it should be recognized by the server 15 side and transmit the consumer's personal information to the client company 20 side. . Therefore, in the case of the mobile coupon, when using the coupon, by transmitting a preset password to the server 15 to inform the use of the coupon. In addition, the client company 20 may receive the customer information of the user who used the coupon from the server 15 by informing the server 15 of the company number and the coupon number.

Next, FIG. 8 is a flowchart illustrating a method of using a mobile coupon in an online store.

The user accesses the homepage of the server 15 using the mobile (step 300). Then, in the site map provided by the homepage of the server 15, the user enters my coupon warehouse (step 310).

The desired coupon is selected from my coupon warehouse entered in step 310 and a password is set accordingly (step 320). The password set in step 320 is used for checking the user and connecting to the server when the actual coupon is used.

The user then accesses a site map of a wireless pay service that can use the mobile coupon. For example, the mobile payment site such as a ringtone, a character, a game, or paid content may be accessed and downloaded and used as desired (step 330).

Or by connecting to the wired paid site map, you can send my coupon to a friend, or print out to use offline (step 340).

The following describes the process of using a discount coupon offline.

First, the customer who is introduced to the relay company 15 from the customer database company 10 side connects to the homepage of the relay company 15 through an internet-enabled medium (for example, a personal computer). After selecting a desired coupon from among a plurality of discount coupons displayed on the homepage of the relay company 15, it is decided whether to use online or offline.

If the user intends to use offline, the desired discount coupon is printed through a printer associated with the personal computer. And it becomes possible to use the printed discount coupon in the store which can be used.

As mentioned above, the offline discount coupon includes a barcode. The barcode is recognized through a barcode reader at a store, and then, at the used store, the barcode is scanned and transmitted to the relay company 15, and the corresponding customer information is provided from the relay company 15.

As described above, the discount coupon used in the present invention may be utilized as actual customer information such as purchase propensity, interest, and use propensity of customers along with sales increase marketing, and may be applied to future monetization business.

The present invention is not only used coupon discount service that is currently used in all offline stores, including most department stores and discount stores, but also utilized in various sales promotion and new product promotion, etc. As a method of obtaining customer information, a separate postcard, questionnaire filling, etc. It can help you save time and hassle for using the method.

In addition, the present invention solves the disadvantage of having a vague distance to the on-line business because the existing manufacturers were selling off-line. In other words, the discount coupon of the present invention can be used in parallel with the online and offline, so that it is possible to secure customers online, and can also be used for future marketing analysis and new product simulation analysis.

In addition to these parts, the present invention analyzes a trend (type) of a customer's purchase, product recognition, brand selection, and the like, and applies it to a sales method of marketing and point of sale. Available at

The CRM is a highly advanced technique that can be used for individual marketing if it analyzes a variety of customer information about age group, housing type, place of residence, occupation group, etc. by demographic customer classification. However, while the conventional CRM solution is developed and sold by many soft development companies, basically, the only way to analyze the survey data is to use a questionnaire (whether online or offline).

However, in the present invention, it is possible to analyze the purchase and lifestyle propensity of the customer as data coming from the actual purchase behavior at the point of sale, and thus it can be used as a marketing tool and a sales promotion tool.

As an example, the CRM analysis technique in the pre-use process,

First, when a customer registers in 'Would you like to receive a coupon' (registration) online, it is possible to analyze the response of the brand and product.

Second, since the customer is already selected by demographic classification, analysis by region, age, gender, lifestyle, and income level is possible.

In addition, as a CRM analysis technique when using the coupon,

First, when using the coupon according to the present invention, since the purchased real-time information is automatically fed back, based on this, customers classified by region, age, gender, lifestyle, income level based on this behavior of actual purchase You can analyze the information of POS that is most important in marketing such as {Purchase location, purchase reason, purchase time, purchase preference product, customer movement route (information of residence and actual purchase place, etc.)}.

Second, various marketing information can be obtained if the analysis is expanded by combining information such as weather, social phenomenon, season, day of the week at the time of purchase.

And as an additional CRM analysis technique,

In the future, when there are a plurality of coupon issuing clients, it is possible to analyze a product group, a purchase form, a shopping and lifestyle trend, etc. which a certain customer (or group of customers) prefers.

As such, it is a unique CRM application technique that enables various types of customer analysis, including analysis at the point of purchase, which is actual purchase data fed back online, rather than analysis based on the conventional vague customer description form. It becomes possible to act as a useful analysis tool.

The present invention described above makes it possible to obtain the following effects.

In the present invention, the customer database company providing the customer information can obtain a separate profit by using the customer information secured. In particular, the customer database company can expect a profit using the customer information legally and not illegal without giving a commercial image to the customer.

In the present invention, the requesting company providing the discount coupon information can use the product to promote sales of the product and promote new products by issuing a discount coupon, thereby obtaining customer information, thereby securing an inherent customer at a low cost. You get

In the present invention, the consumer's own personal information described in the customer database company by the user's permission is delivered to the requesting party, thereby preventing personal information from being used illegally, and at the same time economic benefits by obtaining a discount coupon You get

In addition to these advantages, the present invention can be expected as follows.

First, it is possible to expand the service provider to online operators worldwide. In other words, the business using the Internet can be composed of the whole world, so that it is possible to expand to other countries as well as domestic. In particular, it is possible to perform various marketing by legally using the customer information these days when the customer information is illegally scrambled.

Second, since the customer information delivered to all client companies passes through the server of the present invention, the relay company used as the server in the present invention can construct virtually all customer information. Thus, it is possible for a broker to develop a new business using customer information.

Third, in cooperation with various consulting companies, it is possible to apply and utilize for a variety of purposes, such as consulting for start-up business model, consulting on overseas market entry.

Fourth, it is possible to develop a monetization business connected with domestic and overseas businesses with a good solution to the paid CP business, which is the biggest challenge for online content providers.

Fifth, it is possible to develop a monetization business connected to domestic and overseas businesses with innovative solutions for customer manufacturing, product development, market analysis, new product redemption, and sales increase marketing for offline manufacturing companies.

Claims (8)

In a customer database company having a large number of customers, a client who issues a large number of discount coupons, and an Internet device connected to the Internet, A customer information providing apparatus which is provided in the customer database company, stores a plurality of customer information, and optionally delivers customer information; A discount coupon issuing apparatus provided in the requesting company and issuing a discount coupon for promoting and promoting the sale of the product; A customer's customer information storage device which receives customer's customer information when a discount coupon provided and issued to the client is used; Providing the discount coupon issued by the discount coupon providing device to the consumer through the Internet, and receiving the personal information of the consumer using the discount coupon from the customer information providing device and providing it to the consumer customer information storage device of the client company used. Business equipment for securing customer information using the Internet, including a server. The method of claim 1, The server is a business device for securing customer information using the Internet, characterized in that to provide a consumer to the discount coupon online, offline only, mobile only. The method of claim 1, The server is a business device for securing customer information using the Internet, characterized in that to provide a discount coupon storage area to the consumer. The method of claim 1, The customer information providing apparatus is a business apparatus for securing customer information using the Internet, characterized in that the device provided by the company on the offline. The method of claim 1, The customer information providing device is a business device for securing customer information using the Internet, characterized in that the device provided by the company on-line. The method of claim 1, The discount coupon issuing device and the customer information storage device, the business device for securing customer information using the Internet, characterized in that the device provided by the company on the offline. The method of claim 1, The discount coupon issuing device and the customer information storage device, the business device for securing customer information using the Internet, characterized in that the device provided by the company on-line. In the Internet sales method to secure customer information connected to the customer database company that has a large number of customers, the client that issues a number of discount coupons and the Internet, Delivering customer information selected from a plurality of customer information secured by the customer database company; Receiving a customer's customer information when a discount coupon issued by the client is used; Providing a discount coupon issued by the client to the consumer through the Internet, and receiving the personal information of the consumer using the discount coupon from the customer database company and transmitting the discount coupon to the used client. Business method to obtain customer information.