KR20020077761A - Method for servicing a multi telephony number and system for performing the same - Google Patents

Abstract

The present invention is a multiple phone number service method and a system for performing the same.

According to the present invention, the customer-side telephone terminal has an actual telephone number and one or more virtual telephone numbers, and the third communication service network calls when there is a call setup request from the third-party telephone terminal with the virtual telephone number. Request setup. The multi-phone number operation unit stores at least one or more virtual phone numbers corresponding to the actual phone numbers according to the customer's request for subscription, and when there is a call setup request from the third party with the customer's telephone terminal through the virtual phone number. The presence or absence of an actual telephone number matching the virtual telephone number is checked, and if the actual telephone number exists, call call setup between the customer terminal and the third party is performed.

As a result, a general telephone user has a plurality of virtual telephone numbers corresponding to actual telephone numbers, and tells others the virtual telephone numbers they possess, thereby changing the virtual telephone number even if telephone violence occurs, and changing the virtual number only to aides. By retelling your phone number, you can be free from the damage of your phone violence in a short time.

Description

Method for servicing a multi telephony number and system for performing the same

The present invention relates to a multi-phone number service method and a system for performing the same, and more particularly, one or more virtual phone numbers are assigned according to a customer's subscription having a real phone number, and a call through the corresponding virtual phone number. A multi-phone number service method for providing a setting service and a system for performing the same.

In general, due to the Internet and other social phenomena, their phone numbers are exposed to an unspecified number, resulting in various phone violence such as obscene phone calls and phone threats.

In particular, in the case of a mobile phone, since personality is particularly important, security is urgently needed. In the case of terrorist phones where the office, home, and cell phone numbers are exposed and you do not want them, there is a problem that it is difficult to change the phone numbers. In other words, if you change your home or mobile phone number, you can get away from cyber terrorism, but you may not be able to contact existing relatives or business people. have.

In particular, people exposed to the public, such as entertainers, are more exposed to terrorist phone violence.

To protect personal privacy over the phone, AT & T in the United States has established a multi-bell service that assigns multiple phone numbers to one landline and makes different ringtones to determine who they want to call in the mid-90s. Protect personal privacy. When AT & T's multi-bell service is used, there is an advantage in that it is possible to directly make a call with a desired person through a single telephone installed in the home.

Also, in 1997, we have been providing services since 1998 by planning Multi-bell, which provides up to four separate telephone numbers for one telephone in Korea.

Also, since 2000, a service for allocating one or more mobile phone numbers to one mobile communication terminal as a two-number service has been in use at 018 and 016.

However, the above-mentioned services are service fixed types that give one telephone terminal two or more telephone numbers having the same telephone number system of the same communication service company.

In the case of using such fixed-type telephone service, when the user wants to replace a telecommunications service provider associated with his / her own phone terminal, the user cancels the two-number service, which is an example of the service, and a new telecommunication service company or a new telecommunication service company. There is a hassle to get two-number service.

That is, there is a hassle of having to proceed with the procedure for receiving a new two-number service by allocating a new telephone number by canceling the actual telephone number possessed in order to protect personal privacy from the telephone.

In addition, even when replacing a communication service provider interworking with an existing telephone terminal, the corresponding two-number service is linked with the communication service company, so that the actual number of the telephone number for the telephone terminal will soon lead to the release of the corresponding two-number service. There is a hassle to go through.

Therefore, the technical and problem of the present invention is to solve such a conventional problem, and an object of the present invention is to provide a multi-phone number service method that can operate by operating a virtual telephone number independently of the communication service company used by the user will be.

It is another object of the present invention to provide a system for performing the above multiple phone number service method.

1 is a diagram illustrating a multiple phone number service system according to an embodiment of the present invention.

2 is a flowchart illustrating a multiple phone number service method according to an embodiment of the present invention.

<Description of the symbols for the main parts of the drawings>

100: calling terminal 200: calling communication service network

300: multi-phone relay network 310: switchboard

400: multi-phone number operation unit 410: virtual phone number CTI server

420; Billing Server430: DB

440 web server 450 ARS server

500: called party communication service network 600: called party terminal

700: customer computer system 800: internet network

According to one aspect of the present invention, there is provided a method for multiple phone number service, comprising the steps of: (a) requesting and assigning a service identifier telephone number from a telephone number management entity and using the assigned service identifier telephone number; Performing an appeal communication agreement with a plurality of communication service providers, and registering an actual virtual phone number of an applicant requesting party with an idle virtual phone number according to a request for subscription of a virtual phone number according to the call agreement;

(b) inquiring a real telephone number matching the virtual telephone number when a call setup with the virtual telephone number is requested from a third party; And

(c) if there is a real telephone number that matches the virtual telephone number in step (b), request a call setup between the real telephone number and the third party, and the actual telephone number that matches the virtual telephone number. If is not present comprises the step of transmitting an error message to the third party.

In addition, a multi-phone number service system according to one feature for realizing another object of the present invention described above,

At least one customer-side telephone terminal having an actual telephone number and at least one virtual telephone number;

When there is a call setup from the third party telephone terminal with the actual telephone number, the call setup request is performed through the first route, and when there is a call setup request with the virtual telephone number, A third communication service network for performing a call establishment request;

At least one virtual telephone number corresponding to an actual telephone number is stored according to a subscription request from the client side, and when there is a call setup request from the third party to the client side telephone terminal via the virtual telephone number, It checks whether there is an actual telephone number that matches the telephone number, and if the actual telephone number exists, it comprises a multi-phone number operation unit for performing a call call setup between the customer terminal and the third party.

In addition, a multi-phone number service system according to another feature for realizing the above object of the present invention,

At least one customer-side telephone terminal having an actual telephone number and at least one virtual telephone number;

When there is a call setup from the third party telephone terminal with the actual telephone number, the call setup request is performed through the first route, and when there is a call setup request with the virtual telephone number, A third communication service network for performing a call establishment request;

A multi-phone number relay network for outputting a call setup request from a third party telephone terminal through the virtual telephone number via the third communication service network and performing an operation according to the response thereof; And

Storing at least one virtual telephone number corresponding to a real telephone number according to a subscription request from the customer, and receiving a call setup request through the virtual telephone number via the multiple telephone number relay network. It checks whether there is a real telephone number that matches, and if there is an actual telephone number, a multi-phone number management unit for requesting the multi-telephone relay network to set up a call call between the customer's telephone terminal and a third party. .

According to such a multi-phone number service method and a system for performing the same, terrorist phone violence occurs because a general telephone user holds a plurality of virtual phone numbers corresponding to actual phone numbers, and informs others of the virtual phone numbers. If the virtual phone number is changed and terminated immediately, and the new virtual phone number is changed to the entourage only, the victim can be freed from the terrorist phone violence in a short time.

Then, a person skilled in the art will be described in more detail with respect to the multiple telephone number service method and the service according to the present invention.

1 is a diagram illustrating a multiple phone number service system according to an embodiment of the present invention.

Referring to FIG. 1, a multi-phone number service system according to an exemplary embodiment of the present invention includes a calling party terminal 100, a calling party communication service network 200, a multi-phone number relay network 300, and a multi-phone number operating unit 400. And a called side communication service network 500, a called side terminal 600, a customer side computer system 700, and an internet network 800.

First, the virtual telephone number and appeal communication used in the present invention will be briefly described.

By using a new service identification phone number rather than the existing service identification phone number, you must request all telecommunications companies in your country to make an appeal.

That is, a service identification phone number is applied by a telephone number management entity such as the Ministry of Information and Communication of Korea, and assigned to the service number. Complaint work is entered into with the telecommunications carrier.

For example, the main telecommunication service provider performs call setup based on the service identification phone number. If the call setup through the first service identification phone number is called to the main telecommunication service provider side associated with the first service identification phone number. A setup request is made, and a call is established between the calling party and the called party according to the response.

1, the calling party terminal 100 provides the calling party communication service network 200 with a telephone number for calling call setting in accordance with a caller's operation as a series of operations for calling call setting. Here, the calling party terminal 100 may be a mobile communication terminal interworking with a wireless network, a wired telephone interlocking with a wired network, an internet telephone interlocking with an internet network, or when IMT-2000 service is started in the future. It may be an IMT-2000 phone interworking with the IMT-2000 service network.

The calling party communication service network 200 checks the identification phone number of the telephone number provided from the calling party terminal 100 and provides the same to the communication service network side linked with the corresponding identification phone number.

For example, if the service identification phone number managed by the company's service network is provided to the called terminal based on the station number and the domestic phone number, and the service identification phone number managed by the service network of the other company, the corresponding communication service network To provide.

Of course, when a phone number linked to the virtual phone number is input, it is obvious to provide the multi-phone number relay network 300 according to the already completed call communication agreement.

The multiple telephone number relay network 300 including the switchboard 310 is authorized by the telephone book of the virtual telephone number ('0505' in the embodiment of the present invention) from an information and communication unit, which is a subject managing telephone numbers, and other wired and wireless networks. The communication service network is a communication service network with an appeal agreement. When a telephone number linked with a virtual phone number is input from the calling party communication service network 200, the corresponding virtual phone number is transmitted to the multi-phone number operation unit 400. to provide.

The multi-phone number operation unit 400 includes a virtual telephone number CTI (Computer Telephony Integrated) server 410, billing server 420, DB 430, web server 440, ARS server 450, When the virtual telephone number is input from 310, the presence or absence of a real telephone number that matches the virtual telephone number is checked. When the actual telephone number exists, the actual telephone number checked by the multi-telephone number relay network 300 is checked. to provide. Then, the multi-telephone number relay network 300 requests a call setup to the called party communication service network which is linked with the service identification telephone number of the actual telephone number. This operation allows the calling party to set up a call using only the virtual phone number.

In more detail, when the virtual telephone number CTI server 410 receives a virtual telephone number from an exchange of a multiple telephone number relay network, the virtual telephone number CTI server 410 checks the existence of a real telephone number that matches the virtual telephone number by querying the DB 430. If the actual telephone number exists, the service identification telephone number, the station number telephone number, and the domestic telephone number interworking with the corresponding actual telephone number are provided to the exchange 310, and if the actual telephone number does not exist, an error is present. Provide a message.

Of course, before checking whether the actual telephone number matching the virtual telephone number exists, the billing server 420 requests the validity of the virtual telephone number, and sets a call using the corresponding virtual telephone number according to the response. You can also check.

Billing server 420 is generally connected to a computer network of a bank or credit card company, etc., to check whether the payment corresponding to the virtual phone number.

The DB 430 includes a subscriber DB and a virtual telephone number DB, where the subscriber DB includes subscriber information subscribed to the virtual telephone number service according to the present invention, and the virtual telephone number DB is idle with the subscribed virtual telephone number. Save the virtual phone number.

When the web server 440 is requested to change the virtual phone number from the customer's PC via the Internet network 800, the web server 440 requests whether the customer is authenticated through the subscriber DB, and if it is checked that the customer is authenticated, the virtual server Provide an idle virtual phone number stored in the phone number DB, and register with the virtual phone number DB according to the confirmation. Here, the virtual telephone number DB may store a plurality of virtual telephone numbers corresponding to the actual telephone numbers in response to a request from the customer.

The ARS server 450 performs an automatic voice service through the wired / wireless telephone terminal in the same manner as the operation of changing the virtual telephone number through the web server 440. Of course, when a web call center or the like is provided in addition to the ARS server 450, it is obvious that a virtual telephone number change service may be performed through voice or video call with a resident counselor.

The called party communication service network 500 sets up a call with the called party terminal 600 based on the actual phone number corresponding to the virtual phone number provided from the multi-phone number relay network 300.

The called party terminal 600 includes one actual phone number and one or more virtual phone numbers through subscription of a virtual phone number, and according to a call call connection request from the called party communication service network 500. Set up a call with.

The calling party communication service network 200 or the called party communication service network 500 described above may be a public telephone network (PSTN), a cellular mobile communication network, a personal mobile communication (PCS) network, an Internet network, an IMT-2000 communication network, or the like.

In the above-described embodiment of the present invention, the multi-phone number relay network 300 and the multi-phone number operating unit 400 have been separately operated. However, it will be appreciated by those skilled in the art that a multi-phone number operating unit may be operated in the multi-phone number relay network. It will be self explanatory.

As described above, in order to make a call with a person who has met in an uncertain situation such as the Internet, the user may inform the virtual telephone number disclosed in the present invention, and when an unwanted telephone comes from the telephone number, the existing telephone number may be changed or terminated. You can keep in touch with relatives and business people who know your phone number.

2 is a flowchart illustrating a multiple phone number service method according to an embodiment of the present invention.

1 and 2, a service identification number for the virtual telephone number service is first assigned from an information and communication unit, which is a telephone number management entity, and completes a call communication operation with a communication service network of a third party for the assigned service identification number. Under one condition, the subscriber receives a virtual telephone number from the subscriber and registers a new virtual telephone number (step 110S).

At this time, the subscription can be made online through a web server linked to the Internet network or ARS linked to a wired / wireless communication service network or offline through a kind of store. Passwords can be registered to change information or virtual phone numbers online.

Then, it is checked whether there is a request for changing the subscribed virtual telephone number (step S120), and if there is a request for changing the virtual telephone number, the virtual telephone number is changed (step S130).

Of course, it is obvious here that the change of the virtual telephone number is possible when the above-mentioned password is used and an idle virtual telephone number exists.

Then, it is checked whether or not there is a call setup request using the virtual phone number from the third party (step S140), and if there is a call setup request, it is inquired whether or not there is a real number matching the registered virtual telephone number. (Step S150), it is checked whether there is a real telephone number matched (step S160).

If a real number that matches the virtual telephone number does not exist in step S160, an error message is provided to the third party (step S162). If the actual number exists, a call answering function that can be set for the virtual telephone number is provided. It is checked whether it is on or off (step S170).

If the call answering function is set in the corresponding virtual telephone number in step S170, a current situation message or a message set by the subscriber is provided to the third party (step S172). Here, the message that may be provided to the third party may be a message that the other party's phone is turned off, or may be a message that the call cannot be received at a specific time.

In addition, when a call answering function is set in the corresponding virtual telephone number in step S170, the subscriber's actual telephone number is provided to the multi-relay network to request a call setup between the third party and the subscriber side (step S174). In this case, the requested call call setting will be transmitted to the subscriber terminal via the communication service network linked with the actual telephone number of the subscriber via the multiple relay network.

Subsequently, the call may be established through the called party communication service network, the multi-number relay network, and the calling party communication service network according to the response of the corresponding subscriber, or the called party communication service network and the calling party communication service network. A call may be established via.

Thus, the third party calling party can make a sufficient call with the called party through the virtual phone number, and the called party, the subscriber, can make a sufficient call using the virtual phone number instead of the actual phone number. If a call through a particular virtual phone number is no longer desired to be received, it is not necessary to change the actual phone number of the owning telephone terminal by simply canceling the virtual phone number.

In addition, a single real phone number can be provided with a plurality of virtual phone numbers independent of the communication service network, so if the phone terminal associated with a specific communication service network is lost, the actual phone number to which the user subscribes can be changed. Since the third party requests the call call setting through the virtual phone number instead of the actual phone number, it is not necessary to inform the acquaintances of the changed real phone number.

Then, it will be described with Table 1 to subscribe the virtual telephone number according to the present invention.

Virtual phone numbers Actual incoming phone number Answer call V1 (0505-900-0001) R1 (01X-111-1111) YES V2 (0505-900-0002) R2 (02-111-1111) YES V3 (0505-900-0003) R2 (02-111-1111) YES V4 (0505-900-0004) RESERVED ..... ..... .....

In the example of Table 1, a plurality of virtual telephone numbers are provided, matched with an incoming telephone number provided according to a customer's subscription, and registration of a call answering setting is registered.

Here, the first to third virtual telephone numbers are respectively matched to the incoming telephone number, and in particular, the second and third virtual telephone numbers are matched to one incoming telephone number. As such, when a plurality of telephone numbers are matched with one incoming telephone number, when a terrorist call is received through one virtual telephone number, the privacy of the individual can be protected as much as possible by canceling the virtual telephone number.

In addition, although not shown in detail in Table 1, it is possible to protect the privacy of the individual by turning off the call answering function at a specific time according to the request of the customer.

On the other hand, the change of the virtual telephone number which concerns on this invention is demonstrated based on Table 1 mentioned above and Table 2 mentioned below.

Virtual phone numbers Actual incoming phone number Answer call V1 (0505-900-0001) R1 (01X-111-1111) YES V2 (0505-900-0002) RESERVED V3 (0505-900-0003) R2 (02-111-1111) YES V4 (0505-900-0004) R2 (02-111-1111) YES ..... ..... .....

The change of the virtual telephone number may be changed from the virtual telephone number stored in the virtual telephone number DB received from the customer through the internet network, or may be changed through the ARS system.

Of course, it is obvious that the change of the virtual phone number should be checked through the ID and password, and if the authenticated customer is checked, the change process is completed by assigning an idle virtual phone number.

For example, in the case of changing the virtual telephone number through the ARS system, a 7- to 8-digit telephone including 4 digits of the corresponding station number is entered after the desired digit, that is, 4 digits of the station number is input from the customer. You can change the virtual phone number by telling the number.

Referring to Table 1 and Table 2 above, the second virtual telephone number (V2) corresponding to the called telephone number '02 -111-1111 'is' 0505-900-0002' and the new fourth virtual A case where '0505-900-0004', which is a telephone number V4, is registered is illustrated.

On the other hand, using the virtual telephone number according to the present invention will be described with Table 3 to perform a call setup rejection function using a specific virtual telephone number.

Virtual phone numbers Actual incoming phone number Answer call V1 (0505-900-0001) R1 (01X-111-1111) YES V2 (0505-900-0002) RESERVED V3 (0505-900-0003) R2 (02-111-1111) NO V4 (0505-900-0004) R2 (02-111-1111) YES ..... ..... .....

If the subscriber who used the third and fourth virtual phone numbers in Table 3 above does not answer the call for the third virtual phone number, the call originator field of the virtual phone number DB is not used until the call answering function is released. The third virtual telephone number is not dialed and a message is provided that the "not answering" function is set.

Of course, if the subscriber cancels the "no answer call" function, the "answer call" field of the third virtual phone number is set to YES and the call can be made by calling the third virtual phone number again.

Although the above has been described with reference to a preferred embodiment of the present invention, those skilled in the art will be able to variously modify and change the present invention without departing from the spirit and scope of the invention as set forth in the claims below. It will be appreciated.

As described above, the subscriber side according to the present invention operates a virtual telephone number together with the actual telephone number, so that the user can arbitrarily control a telephone call through the virtual telephone number, thereby protecting personal privacy. For example, the first virtual phone number is given to someone who knows it as a workday, and the second virtual phone number is given to a person who knows it personally. By blocking call settings over the phone, you can protect your privacy.

In addition, when the subscriber side according to the present invention has a plurality of virtual telephone numbers, and manages the customers related to each group by group only tells a specific virtual telephone number, if you do not want to talk to a specific group, a specific virtual telephone number Can be terminated simply to protect your privacy.

In addition, even if the phone terminal is lost, the call is set up as a virtual phone number, so the user can make a call through the desired phone terminal simply by changing the actual phone number to be received. Since the virtual telephone number according to the invention can be operated, it is easy to change the existing communication service network.

Claims (12)

(a) requesting and assigning a service identifier telephone number from a telephone number management entity, and performing a call agreement with a plurality of communication service providers using the assigned service identifier phone number, and a virtual telephone according to the call agreement. Registering an actual virtual telephone number of an applicant requester by matching an idle virtual telephone number according to the subscription request of the number; (b) inquiring a real telephone number matching the virtual telephone number when a call setup with the virtual telephone number is requested from a third party; And (c) if there is a real telephone number that matches the virtual telephone number in step (b), request a call setup between the real telephone number and the third party, and the actual telephone number that matches the virtual telephone number. If is not present, sending an error message to the third party Multiple phone number service method comprising a. The method of claim 1, Step (c) is, (c-1) checking the presence or absence of an unsubscribe function in the virtual telephone number if the actual telephone number to which the virtual telephone number matches in step (b) exists; (c-2) if the reception rejection function is set in the step (c-1), transmitting a message according to the setting of the reception rejection function; (c-3) requesting call establishment between the actual telephone number and the third party if the rejection canceling function is set in the step (c-1); And (c-4) transmitting an error message to the third party if the actual telephone number that matches the virtual telephone number does not exist in step (b). Multi-phone number service method comprising a. The method of claim 1, (d) checking whether to change the registered virtual telephone number; And (e) updating the virtual phone number to another idle virtual phone number when there is a change request in step (d). Multiple phone number service method characterized in that it further comprises. The method of claim 3, The request for changing the virtual phone number is a multi-phone number service method, characterized in that made via the path of either ARS or the Internet. The method of claim 1, And wherein the actual telephone number matches at least one virtual telephone number. At least one customer-side telephone terminal having an actual telephone number and at least one virtual telephone number; If there is a call setup from the third party telephone terminal with the actual telephone number, the call setup request is made through the first route, and if there is a call setup request with the virtual telephone number, the call is routed through the second route. A third communication service network for performing a setup request; At least one virtual telephone number corresponding to an actual telephone number is stored according to a subscription request from the client side, and when there is a call setup request from the third party to the client side telephone terminal via the virtual telephone number, A multi-phone number operation unit that checks the existence of a real phone number that matches the phone number and, if there is a real phone number, sets a call between the customer terminal and the third party. Multi-phone number service system comprising a. At least one customer-side telephone terminal having an actual telephone number and at least one virtual telephone number; When there is a call setup from the third party telephone terminal with the actual telephone number, the call setup request is performed through the first route, and when there is a call setup request with the virtual telephone number, A third communication service network for performing a call establishment request; A multi-phone number relay network for outputting a call setup request from a third party telephone terminal through the virtual telephone number via the third communication service network and performing an operation according to the response thereof; And Storing at least one virtual telephone number corresponding to a real telephone number according to a subscription request from the customer, and receiving a call setup request through the virtual telephone number via the multiple telephone number relay network. Multi-telephone number management unit which checks whether there is a real telephone number that matches and if there is an actual telephone number, requests the multi-telephone relay network to set up a call call between the customer terminal and the third party. Multi-phone number service system comprising a. The method according to claim 6 or 7, The virtual telephone number is a service identification telephone number, a national telephone number, and a national telephone number assigned by applying for a telephone number from a telephone number management entity, and assigned according to a communication agreement with a communication service provider. Multi phone number service system. The method according to any one of claims 6 to 7, The multi-phone number operation unit, In the case where the actual telephone number exists, it is checked whether or not the call setup permission is granted to the corresponding virtual telephone number, and only when the call setup permission is checked, the call setup between the customer terminal and the third party is performed. Multi phone number service system. The method according to claim 6 or 7, And wherein the actual telephone number matches at least one virtual telephone number. The method of claim 6 or 7, wherein the multi-phone number management unit, Receives the virtual telephone number and checks whether there is a real telephone number matching the virtual telephone number, and if there is a real telephone number, a service identification telephone number, a station number telephone number, and a station number interworking with the actual telephone number. A virtual telephone number CTI server providing a telephone number; A billing server connected to the financial network to check whether a payment corresponding to the virtual telephone number is paid; And And a DB including subscriber information for subscribing to a virtual telephone number service and storing an idle virtual telephone number together with a subscribed virtual telephone number. The method of claim 11, Manages a predetermined web page, requests a change of a virtual phone number from a customer's PC, and requests the customer's authentication through the DB, and if it is checked as an authenticated customer, an idle virtual phone stored in the DB. And a web server for providing a number and registering according to the confirmation.