KR101925097B1 - Membership management service system and method - Google Patents

Abstract

The on-off-line linked member registration and management method according to the present invention is a method for registering and managing on-off line linked members by providing a member registration request information including a first contact information of a customer through a terminal installed in the field, 1 < / RTI > connection information to the customer terminal of the first contact information; And registering the member brief membership information by recording the member brief membership information as member information and registering the member when the customer who has been provided with the member brief join guidance information accesses the first web page through the customer terminal and provides the member brief join information, The member brief subscription information includes second contact information of the customer.

Description

[0002] Membership management service system and method [0003]

The present invention relates to a membership management technology, and more particularly, to a membership management technology in which a visitor who visits a site and sends a guide message including web page access information for a member brief registration to a customer who wants to register, Offline affiliate member registration and management method and system that enables a membership registration process only by inputting member simple membership information.

In order to provide customized on-line and off-line customer service, reward service, and follow-up service, large-scale experiential facilities, exhibition halls, fairgrounds, and amusement parks are encouraged to register as members.

For example, a fair that collects both sellers and buyers in one place and manages integrated marketing and visitors is being used as a means of achieving maximum performance at minimal cost. Such an exposition will be an opportunity to get a quick overview of the product, purchase counseling, and the reaction of the buyer before introducing the new product to the market, and it will have the effect of reducing the time and cost of market opening.

Operators operating such exhibitions are encouraged to attend the exhibitions they wish to participate in, such as site registration and pre-registration via the Internet.

Also, the viewer can easily acquire the information about the commodity and the company that the viewer wants by providing the company information and the commodity information corresponding to the interest items pre-selected by the viewer on-line.

Thus, conventionally, in order to provide continuous management and customized service to customers, on-off line membership registration is required.

However, it was not easy to have customers who visited the site registered as members. This is because the number of kiosks for registering memberships is limited, so that it takes a long time for a visiting customer to perform membership registration using the kiosk. And, when the customer performs the membership through his / her mobile terminal, it is necessary to find out the membership page of the company and input it to the mobile terminal, which is a very troublesome problem.

Therefore, it has been urgently required to develop a technology that enables a customer visiting the company to easily register membership.

Korean Patent Publication No. 10-2002-0007586 Korean Patent Registration No. 10-12419

The present invention provides a method of transmitting a message including a web page access information to a customer who visits the site and wants to join the web site by accessing the web page, And to provide a method and system for on-off-line linked member registration and management that enables the on-line and off-line linked member registration and management.

According to an aspect of the present invention, there is provided a method of registering and managing an on-offline linked member, the method comprising the steps of: providing membership request information including first contact information of a customer through a terminal installed in the field; Transmitting member brief subscription guidance information including first connection information for a first web page to a customer terminal of the first contact information; And registering the member brief membership information by recording the member brief membership information as member information and registering the member when the customer who has been provided with the member brief join guidance information accesses the first web page through the customer terminal and provides the member brief join information, The member brief subscription information includes second contact information of the customer.

In the present invention described above, a guide message including web page access information for a member brief registration is transmitted to a customer who visits the field and wants to register, and a customer accesses the web page and inputs member simple registration information By making it possible to process the membership, the convenience of the customer can be improved.

1 is a configuration diagram of a member management system according to a preferred embodiment of the present invention;
FIG. 2 and FIG. 4 are procedural diagrams of a method for registering and managing an on-offline linked member according to a preferred embodiment of the present invention.
FIG. 3 and FIG. 5 are diagrams illustrating guide screens for on-off line membership registration and management according to a preferred embodiment of the present invention;

The present invention is a method of transmitting a message including a simple membership subscription page access information to a customer who visits the field and wants to subscribe to the subscriber, and the subscriber accesses the simple subscription page according to the simple subscription page access information, By inputting information and making it possible to join the membership, the convenience of the customer is improved.

The on-off-line linked member registration and management method according to the preferred embodiment of the present invention will be described in detail with reference to the drawings.

<Membership management system that implements member registration and management of on-off line association>

A configuration of a member management system according to a preferred embodiment of the present invention will be described with reference to FIG.

The member management system includes a service server 100, a database 102, and a kiosk 104.

The service server 100 provides an on-offline line member registration and management service according to a preferred embodiment of the present invention. In particular, the service server 100 provides web pages for easy member subscription and member information addition registration, and provides a simple member subscription service and a member information addition registration service to a customer who accesses each web page. In addition, the service server 100 stores the member identification information inputted by the customer through the web pages in the database 102, receives the use history information for the customers, records them in the database 102 as member information do. In addition, the service server 100 transmits the web page access information to the customer terminal 110 via the SMS service system 106 for easy access to the web pages, or transmits the web page access information via e-mail.

The database 102 records the member information about the registered customer according to the request of the service server 100. The member information includes member identification information including a name, a telephone number, and an e-mail address, usage history information including a number of visits, a visit purpose, and a signature confirmation.

The kiosk 104 provides the service server 100 with information input by a customer or an administrator.

The administrator terminal 108 provides the information input by the administrator to the service server 100.

The customer terminal 110 may guide the customer to the web page access information provided by the service server 100 to the customer through the SMS service system 106 or a mailing system not shown, And provides the input information to the service server 100.

<How to register and manage on-offline offline members>

The procedures according to the on-off-line linked member registration and management method applicable to the above-described member management system will be described.

First, the membership registration process will be described with reference to FIG.

The kiosk 104 or the administrator terminal 108 receives the customer identification information such as the telephone number of the customer terminal 110 for the customer visiting the field by the customer or the manager and determines whether the member corresponding to the telephone number is already subscribed (Step 200 and step 202).

The service server 100 confirms whether or not the user is a member according to the customer identification information and returns the result to the kiosk 104 or the administrator terminal 108 in operation 204.

The kiosk 104 or the manager terminal 108 displays the result of the membership check, and notifies the customer or the manager of the result of the registration (step 206).
3 (a), if the customer is not registered as a customer in step 3, the kiosk 104 or the administrator terminal 108 displays a screen to guide the customer to decide whether or not to join the service Display. The kiosk 104 or the administrator terminal 108 requests the member service subscription to the service server 100 (steps 208 and 210). Since the service server 100 is provided with the telephone number of the customer in the previous step, the service server 100 constructs the member-by-user subscription guidance information including the member-based subscription access information based on the telephone number as an SMS message or an MMS message, And transmits it to the customer terminal 110 through the system 106 (steps 212 and 214).

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The customer terminal 110, which has received the member quick join guide information, displays the member quick join guide information and guides the customer to the customer, and the customer can easily access the member quick connect guide information included in the member quick join guide information, The user can access the web page for subscription and perform the member subscription (steps 216 and 218). In other words, you can enter the member's simple sign-up simply by entering the customer's name and e-mail address. Such a web page may be configured as shown in FIG. 3 (b), and a confirmation signature may be received as shown in FIG. 3 (c).

The customer terminal 110 receives the member brief subscription information and transmits it to the service server 100. The service server 100 receives the member brief subscription information, allocates a member information storage area to the database 102, records the member simple subscription information in the member information storage area, and executes the member simple subscription processing ( 220, 222). The above-described member information may be configured as shown in FIG. 3 (a). That is, the member information includes member identification information composed of a name and a telephone number, usage history information including a number of visits, a purpose of a visit, and a signature confirmation.

When the member brief registration process is completed, the service server 100 sends member information addition registration guide information including web page access information for member information addition registration to the e-mail address of the corresponding customer in step 224.

The customer terminal 110 provided with the member information additional registration guide information transmitted by the e-mail of the customer displays the member information addition registration guide information to guide the customer, and when the customer requests the member information addition registration The customer terminal 110 accesses a web page for registration of the member information and transmits the additional information input from the customer to the service server 100 (steps 228 and 230).

The service server 100 adds the member information to the member information and stores the member information in operation 232. For example, the additional information of the member information may include affiliation, rank, password, and the like.
In addition, as described above, the customer history information of the customer who uses the business district is recorded for the customer who has been subjected to the member registration process, which will be described with reference to FIG. 4 and FIG.

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Referring to FIG. 5 (a), when the visiting purpose is not yet determined, the kiosk 104 or the administrator terminal 108 receives usage information of a customer registered by a customer or an administrator, generates usage history information, And provides it to the service server 100. The service server 100 records the customer's usage history information in the customer information and transmits the recording result guide information to the kiosk 104 or the administrator terminal 108. [ The utilization information of the customer may be configured as shown in FIG. 5 (b). For example, in FIG. 5 (b), when the attendance of the facility visit field or the visit purpose of the education attendance is checked, the education / event can be checked and the utilization history information can be recorded. In addition, as shown in FIG. 5C, confirmation signature information of the customer can be added.

The kiosk 104 or the administrator terminal 108 displays the recording result guidance information and guides the information to the customer or the manager.

100: service server
102: Database
104: Kiosk
106: SMS service system
108: Administrator terminal
110: Customer terminal

Claims (8)

A method for on-off-line member registration and management in a system in which a service server is connected to at least one field terminal in the field, one or more user terminals carried by the user in the field, and a database,
(a) the service server receives a phone number of any one of the one or more user terminals through any one of the one or more on-site terminals, and confirms whether or not the corresponding user of the user terminal corresponding to the input phone number is a member ;
(b) if the service server confirms that the member is not registered in the step (a), transmits the member simplex subscription information including the member simplex access information to the user terminal corresponding to the entered telephone number as an SMS message or an MMS message If the member brief subscription information is provided to the member brief subscription access information through the user terminal and the member simple subscription information is provided to the user terminal,
(c) the service server adds member information addition registration information including member information addition registration access information to a user terminal corresponding to the input phone number for member information addition registration of the member registered in the step (b) Registering the member information additionally and registering information in the member simple membership information and recording the member information additionally registered information in the database as member information; And
(d) The service server receives the use history information including the inputted telephone number through the field terminal, and records the usage history information in the member information corresponding to the inputted telephone number among the member information of the database The method of claim 1, further comprising: The method according to claim 1,
And the member brief join guidance information is transmitted through an external SMS service server. The method according to claim 1,
Wherein the on-site terminal is a kiosk. The method according to claim 1,
And the member brief subscription information is a name and an e-mail address of a customer. A system in which a service server is connected to at least one field terminal, at least one user terminal carried by the user in the field, and a database,
The service server,
Receiving a phone number of any one of the one or more user terminals through one of the one or more field terminals, checking whether a corresponding user of the user terminal corresponding to the inputted phone number is a member,
If it is confirmed that the member is not registered, transmits the member brief subscription guidance information including the member simple subscription access information to the user terminal corresponding to the input phone number in the form of an SMS message or an MMS message, When accessing the connection information and receiving the member brief subscription information, it is recorded as member information in the database and registered as a member,
The member information addition registration guide information including the member information addition registration access information is transmitted to the user terminal corresponding to the inputted telephone number for additional registration of the registered member's membership information to the member brief registration information, When the guide information is provided, the guide information is recorded as the member information in the database, the member information is additionally registered,
Wherein the on-line information is recorded in the member information corresponding to the inputted telephone number of the member information of the database by receiving the use history information including the inputted telephone number through the field terminal, Linked member registration and management system. 6. The method of claim 5,
And the member brief join guidance information is transmitted through an external SMS service server. 6. The method of claim 5,
Wherein the on-site terminal is a kiosk. 6. The method of claim 5,
Wherein the member brief subscription information is a name and an e-mail address of a customer.

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