KR101016617B1 - Real-time remote determination method of web server access browser - Google Patents

Abstract

The present invention installs a logger program in a web server 20 that provides a web service such as providing HTML (HyperText Markup Language) based electronic document in connection with the Internet. The type of browser to be accessed and the IP address (Internet Protocol address) of the computer where the browser is installed or the log-in information input through the browser are recorded, and the other computer connected to the web server 20 is recorded. By sending the information to the browser, the type of browser using the web service can be grasped from a remote location in real time.
Through the present invention, the browser type of the computer using the web service can be easily and accurately determined at a remote location without a separate communication or confirmation means, thereby providing a service optimized for the corresponding browser.

Description

REAL TIME TELEMONITORING METHOD FOR BROWSERS CONNECTED TO WEB SERVER}

The present invention installs a logger program in a web server 20 that provides a web service such as providing HTML (HyperText Markup Language) based electronic document in connection with the Internet. The type of browser to be accessed and the IP address (Internet Protocol address) of the computer where the browser is installed or the log-in information input through the browser are recorded, and the other computer connected to the web server 20 is recorded. By sending the information to the browser, the type of browser using the web service can be grasped from a remote location in real time.

A browser is an application program that outputs HTML-based electronic documents, image files, and multimedia files provided by the web server 20. Currently, various types of browsers such as Internet Explorer, Firefox, Safari, Chrome, and Opera are used. have.

These various browsers support HTML-based electronic documents as well as a number of Markup Languages, image files, and JavaScripts. There is a difference, and therefore, some web pages 21 may be classified according to the type of these browsers.

Accordingly, in the case of the web page 21 targeting a large number of unspecified users, the web page 21 is generally constructed so that the web page 21 can be viewed regardless of the type of the browser described above. In case of providing contents or security authentication service or providing a program or data specialized for each browser, a separate webpage 21 may be established for each browser to induce access, or the user may select according to the type of browser in the webpage 21. A number of hyperlinks can be configured to allow a user to select content or web pages 21 to navigate according to their browsers.

The browser user can select the content or web page 21 corresponding to his or her browser only if the user knows exactly what type of browser he or she is. Not only do they recognize the type of software, but they also do not recognize that they are using Internet web services through a browser application.

Therefore, a service provider who constructs a web page 21 on the Internet and provides various contents has a limitation in providing a highly optimized high quality service to a user's browser, and thus focuses on browser compatibility. There was a problem that uniform web services were mass produced.

Suppose a web service provider, such as an Internet information provider, a telecommunications company, a financial institution, and a corporate customer service department, serves a large number of general users who use the web service. The agent who received the inconvenience by telephone call needs to know the browser type in order to induce the file download of the customer's computer or to remotely control the customer's computer. There is no way to determine the type of browser you are connected to remotely.

In particular, if the customer is not aware of their own browser type, the agent has no choice but to estimate the browser type over a long period of time, which incurs excessive work delays and communication costs, as well as identifying the browser type. There was also a serious problem that could not be guaranteed.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-described problems, and includes a connection computer 11 equipped with a browser and connected to the Internet, and a HTTP (Hypertext Transport Protocol) transmitted by a browser of the connection computer 11 connected to the Internet. Web server 20 equipped with a logger which is a program for extracting browser information for determining a corresponding browser from a based query, connected to the web server 20 and connected to the web server 20. An inquiry computer 12 equipped with a checker, which is a program for accessing the logger and receiving browser information, is configured, and a connection step of sending an HTTP-based query to the web server 20 by the browser of the connection computer 11 ( S10 and a recording step (S20) of extracting browser information from the query transmitted by the logger of the web server 20 together with the identification information of the access computer 11, and the checker of the inquiry computer 12 is connected to the web. Browser information by accessing the logger of the server 20 Request step (S31) for requesting identification information, Web server 20 characterized in that the logger of the web server 20 consists of a check step (S32) for transmitting the browser information and identification information to the checker of the inquiry computer 12 Real-time remote determination of the browser.

In addition, the browser is mounted on a connected computer 11 connected to the Internet and connected to the Internet, and a browser (HTTP) based on a Hypertext Transport Protocol (HTTP) transmitted by the browser connected to the Internet is used to determine the corresponding browser. A web server 20 equipped with a logger, a program for extracting browser information, and a program connected to the web server 20 and connected to the logger of the web server 20 to receive browser information. A session server 30 equipped with a checker and an inquiry computer 12 connected to the session server 30 are configured, and the browser of the access computer 11 is HTTP-based as a web server 20. Access step (S10) for transmitting the query, the recording step (S20) for extracting the browser information of the query transmitted by the logger of the web server 20 and recorded together with the identification information of the corresponding access computer 11, and the session server A browser in which the checker of 30 and the logger of the web server 20 are connected and recorded. Web server, characterized in that consisting of a reading step (S41) for transmitting the low information and identification information, and a check step of the session server 30 to transmit the browser information and identification information to the inquiry computer 12 (S42) Real-time remote identification method of access browser.

Through the present invention, the browser type of the computer using the web service can be easily and accurately determined at a remote location without a separate communication or confirmation means, thereby providing a service optimized for the corresponding browser.

In particular, applying the present invention to the work of Internet information providers, telecommunications companies, financial institutions, and corporate customer service departments can speed up the types of browsers without the complicated process of asking the type of browsers to a large number of general users who are not good at using the Internet. By accurately and accurately grasping, the effect of improving work efficiency and user convenience can be obtained.

1 is a schematic diagram of the components for carrying out an embodiment of the present invention.
2 is a flow chart of the FIG. 1 embodiment.
Figure 3 is a schematic diagram of the components for performing an embodiment of the present invention to which the session server is applied
4 is a flowchart of the FIG. 3 embodiment.
5 is an exemplary screen diagram of an embodiment of the present invention.

The detailed configuration and implementation of the present invention will be described with reference to the accompanying drawings.

First, Figure 1 shows the components for carrying out the present invention, as can be seen through the figure, the present invention is connected to the Internet connected to the computer (11) equipped with a browser (browser) and connected to the Internet, And a web server 20 equipped with a logger which is a kind of server program, and a kind of client program connected to the web server 20 and connected to the logger of the web server 20. A checker which is a program) is executed through the inquiry computer 12 mounted thereon.

When the present invention is performed by a web service provider serving a large number of general users who use web services, such as Internet information providers, telecommunication companies, financial institutions, and corporate customer service departments, the access computer 11 may be a web server ( 20 is a general user accessing the web page 21 provided by the customer, that is, the computer of the customer, the inquiry computer 12 is an agent computer of the corresponding company, and the web server 20 is a server operated by the corresponding company or It can be a server of a server management company that is entrusted by the company.

The browser transmits an HTTP (Hypertext Transport Protocol) based query to the web server 20 to view a desired web page 21 or to request content, which is installed in the web server 20. The logger extracts browser information that can identify the sender browser from the transmitted HTTP-based query and identifies the sender's IP address (Internet Protocol address) of the browser or log-in information input through the browser. It will be recorded with the information.

Browser information refers to information that can determine the type of the browser, namely, name and version, which may be indicated by a separately defined abbreviation (略 號).

A step-by-step configuration of the present invention carried out through the components of FIG. 1 is shown as a flowchart in FIG. 2.

As shown in FIG. 1, the present invention is disclosed through a connection step S10 in which a browser installed in the access computer 11 is executed and the browser transmits an HTTP (Hypertext Transport Protocol) based query to the web server 20 of the present invention. do.

When requesting a web page 21 provided by the web server 20 or transmitting various input values necessary for using a web service, the HTTP-based query transmitted to the web server 20 by the browser includes browser information of the browser, that is, the browser type and the like. Version and so on.

Browser information included in the HTTP-based query is written in the form of a header of the query string. In some cases, the web server program may recognize these headers and provide a web service suitable for the browser. It does not transmit to.

In the present invention, a logger, which is a program that extracts browser information from the transmitted query, records identification information such as the IP address of the access computer 11 or login information input through the browser, and extracts the extracted browser information. It is installed in the server 20, the recording of such browser information and identification information is performed through the recording step (S20) after the access step (S10).

The logger which is a program for performing the recording step S20 may be mounted on the web server 20 as a separate program from the web server program or may be configured in the form of a module of the web server program.

In addition, the browser information and the identification information extracted by the logger of the web server 20 may be stored in the storage device of the web server 20 or stored in a separate storage connected to the web server 20, etc. For the browser in which the connection with the web server 20 is terminated, the browser information and the identification information may be operated in such a manner that the browser is deleted.

In particular, the logger of the web server 20 does not record the extracted browser information and identification information in a nonvolatile memory device such as a hard disk or a separate storage for a predetermined time, and is stored in a central processing unit (CPU). By transmitting in real time to a checker, which will be described later, via the main memory, it is possible to minimize the storage capacity erosion and simplify the program.

Thereafter, a checker, a program mounted on the inquiry computer 12, accesses the logger of the web server 20 so that the inquiry computer 12 determines the browser type of the access computer 11, and retrieves the browser information and the identification information. The requesting step S31 is performed, wherein the logger of the web server 20 and the checker of the inquiry computer 12 operate as a server program and a client program, respectively, confirming that the logger transmits browser information and identification information to the checker. In step S32, the browser information and the identification information are transmitted to the inquiry computer 12, and the inquiry computer 12 outputs it so that the user of the inquiry computer 12 confirms the browser of the access computer 11.

On the other hand, Figure 3 shows the components of the embodiment in which the session server 30 is configured between the inquiry computer 12 and the web server 20, as described above, the present invention is an Internet information provider, a telecommunication company, When executed by a web service provider such as a financial institution or a corporate customer service department, a session server such as a CRM server (Customer Relationship Management server) in which a large number of inquiry computers 12, which are counselor computers, are always connected. 30, in this case, a checker, which is a program that accesses the logger and receives browser information and identification information, is mounted on the session server 30, and the checker of the session server 30 is loaded with browser information and identification from the logger. It may be advantageous in terms of communication load and efficiency in that a method of collectively receiving information in real time and then providing the information to each inquiry computer 12.

In this case, the checker operates as a client program that receives browser information and identification information from the logger and as a server program which transmits browser information and identification information to the inquiry computer 12.

A step-by-step configuration of the present invention carried out through such components of FIG. 3 is shown as a flow chart in FIG. 4.

As can be seen through Figures 2 and 4, regardless of whether the session server 30 is configured, the connection step (S10) and recording performed by the browser of the connection computer 11 and the logger of the web server 20. Step S20 is the same.

After the recording step S20, the checker of the session server 30 and the logger of the web server 20 are connected to each other to transmit the recorded browser information and identification information to the checker or the checker is recorded in the web server 20. A reading step (S41) of reading out information and identification information is carried out. As a specific method for real-time transmission of browser information and identification information, a checker connects to the logger at a small cycle, and When the logger changes the browser information and the identification information record value, that is, when the connection computer 11 newly connects and disconnects, the logger can select a method of transmitting the browser information and the identification information to the checker.

After the reading step S41 is performed, a sending step S42 in which the checker of the session server 30 transmits the browser information and the identification information to the inquiry computer 12 is performed, and the inquiry computer 12 transmits the transmitted browser information. And the identification information is output so that the user of the inquiry computer 12 confirms the browser of the access computer 11.

As described above, when the present invention is applied to a web service serving a large number of general users using web services, such as Internet information providers, telecommunication companies, financial institutions, and corporate customer service departments, customers who access the web page 21. Can be useful in the process of identifying the browser type of the customer's computer to induce the file download of the customer's computer or to remotely control the customer's computer. 5 is shown.

FIG. 5 illustrates a step-by-step screen of a customer computer, that is, a connection computer 11 and an agent computer, that is, an inquiry computer 12, in the web service to which the present invention is applied. Only one connection computer 11 is shown in the drawing. Also, a plurality of access computers 11 may be connected to the web server 20, and as can be seen through the inquiry computer 12 screen on the left side of the drawing, a plurality of access computers connected to the web server 20 are provided. (11) Identification information and browser information are displayed on the screen of the inquiry computer 12 in real time.

Inquiry computer 12 may be provided with a viewer program for displaying the identification information and browser information of the connection computer 11 received from the session server 30, this viewer program is the identification information and browser, such as file transfer or remote control It may be configured as a module of a program that performs a service that is continued after checking the information, or may be replaced by a general browser when the checker of the session server 30 transmits identification information and browser information in an HTML-based electronic document.

As shown in the lower part of FIG. 5, as soon as the browser of the access computer 11 transmits a query such as accessing a web page connected to the web server 20 or inputting identification information, the web server ( Through the logger of 20 and the checker of the session server 30, the identification information and the browser information of the access computer 11 are transmitted and output in real time to the inquiry computer 12.

Through the present invention as described above, the browser type of the access computer 11 using the web service can be easily and accurately determined at a remote location without a separate communication or confirmation means, thereby providing a service optimized for the browser.

11: Connection computer
12: Inquiry Computer
20: web server
21: web page
30: session server
S10: connection step
S20: recording step
S31: request step
S32: confirmation step
S41: reading step
S42: transmission step

Claims (2)

Browser information for determining the browser from an access computer 11 equipped with a browser and connected to the Internet, and an HTTP (Hypertext Transport Protocol) based query sent from a browser of the access computer 11 connected to the Internet. A web server 20 equipped with a logger that extracts a program, and a checker that is connected to the web server 20 and connected to the logger of the web server 20 to receive browser information. an inquiry computer 12 equipped with a checker is configured,
A connection step S10 of the browser of the connection computer 11 transmitting the HTTP-based query to the web server 20;
A recording step (S20) of extracting the browser information from the query transmitted by the logger of the web server 20 and recording the identification with the identification information of the access computer 11;
A requesting step (S31) in which a checker of the inquiry computer 12 connects to the logger of the web server 20 and requests browser information and identification information;
Logger of the web server 20 is a confirmation step (S32) of transmitting the browser information and identification information to the checker of the inquiry computer 12, characterized in that the real-time remote determination method of the web server access browser.
Browser information for determining the browser from an access computer 11 equipped with a browser and connected to the Internet, and an HTTP (Hypertext Transport Protocol) based query sent from a browser of the access computer 11 connected to the Internet. A web server 20 equipped with a logger that extracts a program, and a checker that is connected to the web server 20 and connected to the logger of the web server 20 to receive browser information. A session server 30 equipped with a checker and an inquiry computer 12 connected to the session server 30 are configured.
A connection step S10 of the browser of the connection computer 11 transmitting the HTTP-based query to the web server 20;
A recording step (S20) of extracting the browser information from the query transmitted by the logger of the web server 20 and recording the identification with the identification information of the access computer 11;
A reading step (S41) to which the checker of the session server 30 and the logger of the web server 20 are connected, and the recorded browser information and identification information are transmitted;
The checker of the session server (30) is a real-time remote determination method of the web server connection browser, characterized in that the transmission step (S42) for transmitting the browser information and identification information to the inquiry computer (12).

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