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KR100340097B1 - Ars having multimedia service providing function and method therefor - Google Patents

Ars having multimedia service providing function and method therefor Download PDF

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Publication number
KR100340097B1
KR100340097B1 KR1020010054892A KR20010054892A KR100340097B1 KR 100340097 B1 KR100340097 B1 KR 100340097B1 KR 1020010054892 A KR1020010054892 A KR 1020010054892A KR 20010054892 A KR20010054892 A KR 20010054892A KR 100340097 B1 KR100340097 B1 KR 100340097B1
Authority
KR
South Korea
Prior art keywords
terminal
character
receive
service
ars server
Prior art date
Application number
KR1020010054892A
Other languages
Korean (ko)
Inventor
Young Bok Jang
Min Joon Kim
Original Assignee
Anysolution Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Anysolution Co Ltd filed Critical Anysolution Co Ltd
Priority to KR1020010054892A priority Critical patent/KR100340097B1/en
Application granted granted Critical
Publication of KR100340097B1 publication Critical patent/KR100340097B1/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/642—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form
    • H04M1/645—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations storing speech in digital form with speech synthesis

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

PURPOSE: An ARS(Automatic Response System) having a multimedia service providing function and a method therefor are provided to inquire a user terminal whether it is possible to receive a character service and offer a multimedia service including a character message or a voice automatic response system according to the response of the user terminal. CONSTITUTION: A PSTN(Public Switched Telephone Network)(60) relays a communication between wired terminals or the wired terminal and a mobile terminal. A mobile communication network connects the PSTN(60) and relays a wireless communication using the mobile terminal. An ARS server(70) inquires whether it is possible for a reception-side terminal to receive a character guiding service. If it is possible for the reception-side terminal to receive the character guiding service, the ARS server(70) provides a multimedia service including a character message. If it is impossible for the reception-side terminal to receive the character guiding service, the ARS server(70) provides a voice automatic response guiding service. If a call is connected from the wired terminal or the mobile terminal, the ARS server(70) transmits a recognizing signal to the connected terminal for inquiring whether it is possible to receive a character message. If an acknowledgement is received from the connected terminal, the ARS server(70) provides the multimedia service including character data and image data. If it is impossible to receive the character message, the ARS server(70) provides the voice automatic response guiding service.
KR1020010054892A 2001-09-06 2001-09-06 Ars having multimedia service providing function and method therefor KR100340097B1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
KR1020010054892A KR100340097B1 (en) 2001-09-06 2001-09-06 Ars having multimedia service providing function and method therefor

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
KR1020010054892A KR100340097B1 (en) 2001-09-06 2001-09-06 Ars having multimedia service providing function and method therefor

Publications (1)

Publication Number Publication Date
KR100340097B1 true KR100340097B1 (en) 2002-06-20

Family

ID=37480227

Family Applications (1)

Application Number Title Priority Date Filing Date
KR1020010054892A KR100340097B1 (en) 2001-09-06 2001-09-06 Ars having multimedia service providing function and method therefor

Country Status (1)

Country Link
KR (1) KR100340097B1 (en)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20040039586A (en) * 2002-11-04 2004-05-12 (주)포이시스 Ststem and method for extracting from ars-information using speech recognition
WO2010018951A2 (en) * 2008-08-12 2010-02-18 주식회사 슈니드 Method, system and server for providing voice and non-voice ars service using a voice transmission system
WO2019059520A1 (en) * 2017-09-22 2019-03-28 주식회사 마인드웨어웤스 Intelligent callback service providing system

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20040039586A (en) * 2002-11-04 2004-05-12 (주)포이시스 Ststem and method for extracting from ars-information using speech recognition
WO2010018951A2 (en) * 2008-08-12 2010-02-18 주식회사 슈니드 Method, system and server for providing voice and non-voice ars service using a voice transmission system
WO2010018951A3 (en) * 2008-08-12 2010-07-01 주식회사 슈니드 Method, system and server for providing voice and non-voice ars service using a voice transmission system
WO2019059520A1 (en) * 2017-09-22 2019-03-28 주식회사 마인드웨어웤스 Intelligent callback service providing system
KR20190033756A (en) * 2017-09-22 2019-04-01 주식회사 마인드웨어?스 Intelligent callback service provision system
KR102024152B1 (en) 2017-09-22 2019-09-23 주식회사 마인드웨어?스 Intelligent callback service provision system
US11057522B2 (en) 2017-09-22 2021-07-06 Mindwareworks Co., Ltd. Intelligent callback service providing system

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