KR100333553B1 - Method for remotely maintaining and administrating of switching systems - Google Patents

Abstract

The present invention can be integrated in one general purpose computer (PC) regardless of the input / output (I / O) method of modem communication and LAN (LAN) for remote maintenance of the exchange system, thereby switching The present invention relates to a remote maintenance method of an exchange system with improved efficiency of remote maintenance and management of the system.

To this end, the present invention provides a method for maintaining and managing an exchange system through a PC for remote control, wherein the exchange system makes a telephone call to the PC when a maintenance request is made to the PC. Initializing a COM port for communication; when the exchange system makes a maintenance request to the PC through a LAN, attempting a socket connection to the PC, wherein the PC waits for the socket server for LAN communication; When the PC makes a connection inquiry to the exchange system, if the I / O communication method of the exchange system is a modem communication method, the telephone is dialed to the exchange system. If the I / O communication method of the exchange system is a LAN communication system, the exchange is performed. It is characterized by including the process of attempting a socket connection to the system.

Description

METHOOD FOR REMOTELY MAINTAINING AND ADMINISTRATING OF SWITCHING SYSTEMS

The present invention relates to a remote maintenance method of an exchange system, and more particularly, one general purpose regardless of the input / output (I / O) method of modem communication and LAN communication for remote maintenance of the exchange system. The present invention relates to a remote maintenance method of an exchange system that can be integrated in a computer (PC) for batch processing, thereby improving the efficiency of remote maintenance and management of the exchange system.

Recently, with the advent of the information and communication society, the management and maintenance of the exchange system has emerged as a very important problem. In other words, when an error occurs in the exchange system and users cannot use the information and communication, the management and maintenance of the exchange system has become a very important problem because they may suffer unforeseen enormous loss or damage.

In the maintenance and management of the exchanger system, in the past, when an error occurred in the exchanger system or a check was necessary, the system maintainer or system administrator had to visit the place where the exchanger system was installed and manage and maintain the exchanger. The efficiency and coping ability of the system was reduced and the users were forced to bear tangible and intangible losses and inconveniences.

In order to solve the above problems, as shown in FIG. 1, a conventional computer for maintenance and management is required when an error occurs in the corresponding exchange system or maintenance is required through modem or LAN communication. By remotely maintaining and repairing the exchange system using a PC, the problems arising in the prior art, which maintained and managed the exchange system through the site visit, were significantly solved. That is, referring to FIG. 1, according to the conventional remote maintenance method of the exchange system, the PC 16 maintaining the exchange system 10 having LAN communication I / O in the data network 12 and the public, In the telephone network (PSTN: 22), the PCs 26, which maintain the exchange system 20 having the modem communication I / O, are separately installed and installed to install the switch system 10, 20 for each corresponding communication I / O. Can be managed and maintained remotely In FIG. 1, the exchange system 10 connected to the data network 12 is provided with a LAN I / O port 10a for communication with the LAN communication equipment 16a of the PC 16 for maintenance of the system. The exchange system 10 connected to the public telephone network 22 is provided with a modem I / O port 20a for communication with the modem 26a of the PC 26 for maintenance of the system.

By the way, in the remote maintenance method of the conventional switch system as described above, each of the PC (16, 26) for remote maintenance is to support only one communication I / O of the above-described modem communication or LAN communication method. There is a problem in that it is not possible to manage and maintain various exchange systems that have both modem communication I / O and LAN communication I / O depending on the version.

The present invention has been made to solve the above problems, one general purpose computer (PC) irrespective of the input / output (I / O) method of modem communication and LAN communication for remote maintenance of the exchange system. The purpose of the present invention is to provide a remote maintenance method of the exchange system, which improves the efficiency of remote maintenance and management of the exchange system by integrating a batch process.

1 is a view showing an embodiment of a remote maintenance method of a switch system according to the prior art,

2a and 2b is a flow chart for performing the method of the present invention,

3 is a system block diagram for implementing the method of the present invention;

4 is a conceptual diagram of an embodiment to which the method of the present invention is expanded.

<Description of the code | symbol about the principal part of drawing>

10: Exchange system with LAN communication I / O

12: data network

20: Exchange system with modem communication I / O

22: public telephone network 100: maintenance integrated PC

110: LAN communication module 120: modem communication module

130: communication selection module 140: message analysis module

In order to achieve the above object, the remote maintenance method of the exchange system according to the present invention includes a communication module of a remote control PC including a modem communication module and a LAN communication module, and a communication selection module for selecting the modem communication module and the LAN communication module. The PC includes a resource for modem communication and a resource for LAN communication, and has a message analysis module for analyzing a message transmitted / received from the communication module. How to maintain,

When the exchange system makes a maintenance request to the PC as a modem, the PC makes a call to the PC, and the PC initializes a COM port for modem communication, and the exchange system sends a maintenance request to the PC from the LAN. Attempting a socket connection to the PC when the PC waits for the socket server for LAN communication;

When the PC makes a connection inquiry to the exchange system, if the I / O communication method of the exchange system is a modem communication method, the telephone is dialed to the exchange system, and if the I / O communication method of the exchange system is a LAN communication system, the exchange system Its features include the process of attempting to connect to a socket.

In a preferred embodiment of the present invention, the PC is provided with one communication module that can correspond to the modem I / O communication method and the LAN I / O communication method of the switch system, respectively, the I / O communication method of the switch system Regardless of whether the exchange systems are distributed, they are collectively maintained.

Hereinafter, exemplary embodiment (s) of the present invention will be described in detail with reference to the accompanying drawings. First, in adding reference numerals to the elements of each drawing, it should be noted that the same elements are denoted by the same reference numerals as much as possible even if they are displayed on different drawings. In addition, in the following description there are shown a number of specific details, such as components of the specific circuit, which are provided only to help a more general understanding of the present invention that the present invention may be practiced without these specific details. It is self-evident to those of ordinary knowledge in Esau. In describing the present invention, when it is determined that a detailed description of a related known function or configuration may unnecessarily obscure the subject matter of the present invention, the detailed description thereof will be omitted.

2A and 2B show an operational flowchart for carrying out the method of the present invention, FIG. 3 shows a system block diagram for implementing the method of the present invention, and FIG. 4 shows an enlarged method of the present invention. A conceptual diagram of the applied embodiment is shown.

Before describing an embodiment of the method according to the present invention, the background to which the present invention was created will be described. That is, the exchange system usually has various communication I / O such as LAN or modem according to its model and version, so that each maintenance program that previously only supports either LAN or modem communication exists separately as described above. In addition, the management and maintenance was performed only for the exchange system that meets the I / O communication method. Such an unreasonable problem, that is, the present invention is to integrate and support the two communication separately into one to be managed and maintained in one place, the integrated PC (100: FIG. 3) to which the method of the present invention is applied to FIG. As shown in FIG. 1, there are resources for modem communication and resources for LAN communication, and a LAN communication module 110 and a modem communication module 120 are provided. In addition, the PC 100 implementing the method of the present invention selects a message analysis module 140, a LAN communication module 110, and a modem communication module 120 for analyzing messages transmitted and received from each communication module. Is provided with a communication selection module 130 to allow the PC 100 to communicate in accordance with the I / O communication method of the exchange system (10, 20).

Referring to Figures 2 and 3, when there is a message to be reported to the remote maintenance PC (100) from the switchboard system (10, 20), if you want to make a modem call to the remote PC 100, if you want to LAN A socket connection is attempted to the remote PC 100 (steps 10 and 20). That is, if the exchange system 20 having the modem communication I / O 20a has a message to report to the remote maintenance integrated PC 100, the telephone 100 will be dialed through the modem communication I / O 20a. In this case, the PC 100 initializes the COM port for modem communication by allowing the modem communication module 120 to be selected by the communication selection module 130. If there is a message to be reported to the remote maintenance integrated PC 100 by the exchange system 910 having the LAN communication I / O 10a, the socket connection to the PC 100 via the LAN communication I / O 10a is performed. At this time, the PC 100 queues the socket server for the LAN communication module 110 to be selected and used by the communication selection module 130 (steps 12 and 22).

When a modem connection or a LAN connection is made between the exchange system 10 and 20 and the PC 100 as described above, a message for maintaining the exchange system is transmitted / received between the exchange system 10 and 20 and the PC 100. In this case, the PC 100 analyzes the message through the message analysis module 140 so that maintenance of the exchange system 10 or 20 can be performed (steps 14 and 24).

And, if the remote maintenance integrated PC 100 wants to query and connect to any of these exchange systems for the management and maintenance of any exchange system, for example the exchange system 10 or 20, the target as shown in Figure 2b Attempt to make a phone call or socket connection according to the I / O communication method of the exchange system, and then send / receive a message for maintenance and management of the exchange system as described above (steps 30, 32, 36, 38). , 34).

As described above, since the remote maintenance integrated PC 100 according to the present invention has organic and independent communication drivers for providing various communication services, it serves as a communication driver without being interfered with each other. At this time, the messages sent and received through each communication driver are delivered to an independent message analysis module 140 as one module and are collectively processed regardless of the communication medium.

4 shows an example of the method of the present invention being expanded, and the present invention is not limited to simply installing two separate I / O communication methods in one PC, and using a predetermined thread. It shows that the target exchange system can be managed remotely according to various communication I / O methods.

As described above, the remote maintenance method of the exchange system according to the present invention is one general purpose regardless of the input / output (I / O) method of modem communication and LAN communication for remote maintenance of the exchange system. By integrating and batch-processing on a computer, it offers the advantage of improving the efficiency of remote maintenance and management of the exchange system. That is, the present invention enables the remote control of a switch system having a variety of communication I / I from a single PC regardless of the communication method in a batch, it is possible to collectively handle a variety of exchange system distributed in one call do.

Claims (3)

The communication module of the PC for remote control includes a modem communication module and a LAN communication module, and a communication selection module for selecting these modem communication module and the LAN communication module, wherein the PC has resources for modem communication and resources for LAN communication. And a message analysis module for analyzing a message transmitted / received from the communication module, and maintaining and managing the exchange system through a predetermined remote control PC. When the exchange system makes a maintenance request to the PC as a modem, the PC makes a call to the PC, and the PC initializes a COM port for modem communication, and the exchange system sends a maintenance request to the PC from the LAN. Attempting a socket connection to the PC when the PC waits for the socket server for LAN communication; And When the PC makes a connection inquiry to the exchange system, if the I / O communication method of the exchange system is a modem communication method, the telephone is dialed to the exchange system, and if the I / O communication method of the exchange system is a LAN communication system, the exchange system Remote maintenance method of the exchanger system comprising the step of attempting a socket connection to the system. The method of claim 1, wherein the PC, It is provided with one communication module that can correspond to the modem I / O communication method and the LAN I / O communication method of the exchange system, respectively, so that the exchange system which is distributed regardless of the I / O communication method of the exchange system is collectively. Remote maintenance method of the exchange system, characterized in that to be managed by the maintenance. delete