KR100331049B1 - System for Electronic commercial transactions - Google Patents

Abstract

The present invention relates to an electronic commerce system that provides a service for performing auctions quickly by connecting a reverse auction purchase registrant and a bid participant in real time in an internet shopping mall that specializes in reverse auctioning a service product.

Features of the present invention, the first process of receiving a purchase application of the buyer to analyze the purchase registration status; After performing the first process, the buyer's requirements and auction status text information is converted into a voice message and sent to the seller, and the seller who listens to the voice message confirms the buyer's requirements and auction status and bids. A second process of determining whether to participate in the; After performing the first step, the buyer's requirements and auction status text information is converted into voice mail and sent to the seller by e-mail, and the seller who received the e-mail receives the buyer's requirements and auction status. A third step of identifying and determining whether to participate in the bidding; A fourth step of deciding reverse auction after a predetermined auction time if the seller does not participate in the bidding in the second process and the third process, and determining whether the buyer is successful in bidding; If the successful bidding is not determined in the fourth process, the reverse auction is terminated by abandoning or bidding, and when the successful bidding is concluded, it is determined whether the buyer has deposited the bid deposit of the successful bidder for using the service. A fifth process of terminating; And when the buyer deposits the bid deposit of the successful bidder in the fifth process, the reverse auction service company receives the bid deposit, notifies the seller to provide the service, and performs the reverse auction through the customer satisfaction test after the seller's service is provided. And a sixth process of terminating the electronic commerce method.

As described above, the present invention proceeds reverse auction by confirming the registered contents of the service requested by the seller and the buyer through the Internet by voice and text, so that the seller who cannot use the Internet performs the auction in real time in connection with a general telephone or a mobile phone. There is an advantage to this.

Description

Electronic commerce system

The present invention relates to an electronic commerce system, and more particularly, to a commerce system that provides a service for performing auctions quickly by connecting a reverse auction purchase registrant and a bid participant in real time in an internet shopping mall that specializes in reverse auctioning a service product. It is about.

The business paradigm has changed due to the emergence of the commerce market related to computers around the Internet, and corporate managers are pursuing business innovation using the Internet, and new businesses such as Internet service companies, internet banking, and courier services have emerged. have. In addition, with the explosive increase in the number of Internet web users, the web is playing a role as a new advertising model, and one-on-one commerce such as auction, reverse auction, synergy auction, etc. is enabled between companies and consumers using internet interactive characteristics. In this case, the reverse auction indicates the purchase conditions such as the price and quantity of the goods that the buyer wants to buy, and the seller auctions the sellers who wish to sell, and in this process, the sellers compete for price and service. Is a buyer-centered auction method that selects the seller who presents the best conditions, and synergy auction is an auction method in which the price of goods decreases in real time whenever the buyer bids, and the more buyers gather, the cheaper price can be purchased. Sellers are new concept auctions in the form of co-purchase, in which large quantities of goods can be sold at one time. As an invention related to a buyer-centered electronic commerce method based on the Internet, there is a Korean Patent Publication (Publication No .: Patent 1999-0078767, Publication Date: November 05, 1999) (hereinafter, referred to as a selection name). In this selection, the buyer's order is entered by the buyer entering the information and order information of the product to be purchased by accessing the server for e-commerce via the Internet, and the seller wants to access the server for e-commerce through the Internet. It consists of a seller order procedure for inputting product information and sales information, and a transaction execution procedure for checking the end of a purchase period or sale period for each product information, determining whether a transaction is completed, and notifying each trading party of the result. Open competition between buyers and multiple sellers of commerce allows for a full free market economy In this way, the closing price is lowered, so that the buyer is more likely to buy the product at a lower price than the ordered amount, and the seller is able to sell at a reasonable price.

By the way, according to the electronic commerce method of the prior art, the following problems occur.

The transaction between the buyer and the seller is carried out on the Internet using a computer connected to an e-commerce server, so when the seller owns a cell phone or a landline that does not have an internet connection for other tasks, It is not possible to provide fast auction service, which is the biggest issue of auctions because it cannot be connected.

Accordingly, the present invention is to solve such a problem, an object of the present invention is to register the registration details of the purchase registrant to perform a quick auction proceeding service by connecting the reverse auction purchase registrant who is the buyer and the seller participating in the bidding in real time It is to provide an e-commerce system that performs auctions quickly by converting the voice into a voice and automatically sending the contents to the seller's general phone and mobile phone text messages so that the seller can directly check the purchase registration contents by voice.

1 is a block diagram showing an interrelationship of an e-commerce system according to the present invention;

FIG. 2 is a block diagram of a reverse auction process using a voice conversion system of the electronic commerce system shown in FIG. 1;

3 is a configuration diagram for implementing an electronic commerce system according to the present invention;

4 is a flowchart of performing reverse auction using the electronic commerce system shown in FIG. 1;

5 to 12 are examples of an interface screen that appears when accessing an e-commerce server according to the present invention.

<Explanation of symbols for main parts of the drawings>

10: regular buyer 20: corporate buyer

30: Internet 40: Server

50: voice conversion system 60: text message system

70: Voicemail system 80: Distributors by sector

90: Internet / telephone 100: Seller

A feature of the present invention for achieving the above object is, in the electronic commerce system in which the buyer, seller and product database is connected via the Internet, the product database that the buyer registered in the customer database to apply over the Internet A voice conversion system for converting text information on a purchase application and auction status of a service product stored in the voice information; And bidding proposed by automatically dialing a seller's phone number stored in the seller database so that voice information transmitted from the voice conversion system is automatically sent to the seller by wire or wireless, and using a button of the seller's general phone and a mobile phone. An electronic commerce system includes a voice mail system for transmitting price data back to the buyer.

Preferably, the telephone number of the seller stored in the seller database is automatically dialed to transmit the purchase request text information of the service product stored in the customer database to a general telephone and a mobile phone possessed by the seller of the general telephone and the mobile phone. Characterized in that the display further comprises a text message system.

Another feature of the present invention, the first process of receiving a purchase request from the buyer to analyze the purchase registration status; After performing the first process, the buyer's requirements and auction status text information is converted into a voice message and sent to the seller, and the seller who listens to the voice message confirms the buyer's requirements and auction status and bids. A second process of determining whether to participate in the; After performing the first step, the buyer's requirements and auction status text information is converted into voice mail and sent to the seller by e-mail, and the seller who received the e-mail receives the buyer's requirements and auction status. A third step of identifying and determining whether to participate in the bidding; A fourth step of deciding reverse auction after a predetermined auction time if the seller does not participate in the bidding in the second process and the third process, and determining whether the buyer is successful in bidding; If the successful bidding is not determined in the fourth process, the reverse auction is terminated by abandoning or bidding, and when the successful bidding is concluded, it is determined whether the buyer has deposited the bid deposit of the successful bidder for using the service. A fifth process of terminating; And when the buyer deposits the bid deposit of the successful bidder in the fifth process, the reverse auction service company receives the bid deposit, notifies the seller to provide the service, and performs the reverse auction through the customer satisfaction test after the seller's service is provided. To provide an electronic commerce method comprising a sixth process of terminating.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings. First, in adding reference numerals to the components of each drawing, it should be noted that the same reference numerals are denoted by the same reference numerals as much as possible even if displayed on the other drawings.

1 is a block diagram showing a commerce relationship of the electronic commerce system according to the present invention.

The general purchaser 10 and the corporate purchaser 20 respectively view the service product using a computer connected to the Internet 30, apply for reverse auction purchase registration to the server 40, and then register as a purchase registrant. Apply for a purchase.

The seller 100 registers as a member company in advance to participate in reverse auctions, bidding, etc., and then views the text message transmitted from the server 40 of the auction service company through the text message system 60 connected to the server 40, You will notice that the reverse auction service for this service item has been started.

Seller 100 is connected to the voice conversion system 50 connected to the server 40 by a general phone or a mobile phone to grasp the requirements and auction status of the general buyer 10 and the corporate buyer 20 and the general phone or mobile phone Participate in the auction by offering a bid price using the button. In this case, the seller 100 can grasp the current auction status through the Internet or a general telephone and a mobile phone through a computer.

On the other hand, when a successful bidding is determined through competitive bidding of a service product through the voice mail system 70, the result of the successful bid as a voice mail is sent to the general buyer 10 and the corporate buyer 20 and the seller 100 The results are also notified by e-mail in the sectoral distributor 80 of the sector, the sectoral distributor 80 registers as an information providing member company of the seller 100 in advance to implement the advertising attraction service management and promotion events. The successful seller 100 pays the amount of the fee from the successful bid price to the auction service company through the multi-server 40 in the form of electronic money, and the purchase information of the general buyer 10 and the corporate buyer 20 to the server ( 40) is used to perform the service of goods.

The server 40 collects data of the general buyer 10, the corporate buyer 20, the seller 100, and the distributor 80 for each sector, and determines the credit of the service provider of the seller 100 so that the next buyer can refer to it. To the server 40.

FIG. 2 is a diagram illustrating a reverse auction process using the voice conversion system of the electronic commerce system shown in FIG. 1.

The general purchaser 10 registers a purchase for reverse auctioning of a service product, listens to the bidding status in the voice conversion system 50, checks the bidding status on the Internet, and enters an affiliated store and advertises the server of the auction service company 40. Through the telemarketer 41 of the automatic call center connected to the) provides the information of the member company of the seller 100 by service category, and provides the information call service of the bidding participating seller 100 to the general purchaser (10). At this time, the seller 100 is notified of the general status of the auction to the general telephone or mobile phone using the voice conversion system 50, and the seller 100 checks the number of reverse auction registrations, contents, etc. using the general telephone or mobile phone. Participating in the bidding, the seller 100 may participate in the bidding through a computer.

Meanwhile, the sector-specific distributor 80 educate the seller 100, performs the role of sales support, attracts the seller 100, and receives the order of advertisement, and all the information of the general buyer 10 and the seller 100 are stored in the buyer DB ( DataBase) and seller DB is sent to the server 40.

3 is a block diagram for implementing an electronic commerce system according to the present invention.

The web server 42 uses a software such as a Common Gateway Interface (CGI), an application manager, an Active Server Page (ASP) application, etc. on Windows NT, such as the buyer DB 43, the seller DB 44, and the product DB 45. The voice conversion system 50, the server 40, and the voice mail system 70 are driven. At this time, Windows NT uses languages such as ASP, XML (eXtensible Markup Language), and HTML (Hyper Text Markup Language). ASP operates only in the Windows environment. As a result, the web server 42 processes the script and results. The processing speed is fast by transmitting to the general purchaser 10 which is a client, and since it can be used directly from the homepage of the W server 42, it has more precise control capability.

XML is an extensible display language, and is suitable for expressing, transmitting, and processing information data stored in the buyer DB 43 and the seller DB 44 on the Internet 30, 90, respectively. In addition, HTML supports the functions of hypertext and hypermedia, and can be easily used by the general buyer 10 and the corporate buyer 20 by learning simple commands.

FIG. 4 is a flowchart of performing reverse auction using the electronic commerce system shown in FIG. 1.

5 to 12 are examples of an interface screen that appears when accessing an e-commerce server according to the present invention.

When the general purchaser 10 and the corporate purchaser 20 access the web site of the server 40 connected to the Internet 30 of the computer in order to apply for the purchase of the service product, the main screen shown in FIG. When the service reverse auction is clicked on the main screen, a screen for registering an ID and a password appears as shown in FIG.

When the general purchaser 10 and the corporate purchaser 20 log in by recording their ID and password, a purchase registration web page as shown in FIG. 7 appears. In order to participate in the auction, the general purchaser 10 and the corporate purchaser 20 apply for a purchase by filling in a purchase service name, a service area, a desired amount, a deadline, and a purchase detail (step S100).

If the purchase application in step S100, after analyzing the purchase registration status to the server (40) (step S101), the purchase information related to the requirements and auction status of the general buyer 10 and the corporate buyer 20 and the voice conversion system The text message system 60 converts the voice message and the text message to the general phone or the mobile phone of the seller 100 (step S102).

The seller 100 receives the voice message and the text message sent in step S102 by a general telephone or a mobile phone, and listens to the voice message of the purchase history requested by the general buyer 10 and the corporate buyer 20 or checks the text message (step S103).

On the other hand, after performing step S101, if the purchase details are displayed on the web screen on the computer of the server 40 as shown in FIGS. 8 and 9 (step S104), the seller 100 connects the Internet 90 to purchase the contents of the purchase. (Step S105).

When the purchase registration status is analyzed in step S101, if the voice mail of the purchase information related thereto is sent to the seller 100 through the voice mail system 70 (step S106), the seller 100 in step S105 is shown in Figs. 8 and 9. View your purchases. At this time, since the seller 100 is operating the computer, there is no need to use a general phone or a mobile phone of the seller 100.

In step S103, step S105, and step S106, when the seller 100 listens to the purchase contents or accesses the Internet 90 to view the purchase contents and receives a voice mail, the seller 100 receives the general buyer 10 and the corporate buyer ( Check the purchase history requested by 20) and determine whether to participate in the bid (step S107). 11 is a web page showing a service bid history.

At this time, the seller 100 should also be logged in by entering the ID, password and merchant number on the web screen of FIG. 10 in the same manner as the general buyer 10 and the corporate buyer 20.

In step S107, if the seller 100 does not participate in the bidding, the reverse auction is ended, and the seller 100 participates in the bidding (step S108), and the bid title, bid amount and details of bidding are written on the web page of FIG. Or, if the transmission to a general telephone and a mobile phone, it is determined whether the successful bid price for the purchase price requested by the general buyer 10 and the corporate buyer 20 (step S109). 12 is a web page showing the bidding history, bidding time, amount and credit rating.

If the successful bid is not determined in step S109, the seller 100 gives up the auction (step S110), or is sold (step S111). In the step S111, the auction refers to the auction being closed without the seller 100 participating in the auction or falling below a predetermined desired selling price.

If the successful bid is determined in the successful bid determination decision in step S109 (step S112), voice and text information is provided to the general telephone or mobile phone of the seller 100. If a successful bid is determined in step S112, it is checked whether a bid deposit has been deposited (step S113). If the bid deposit has not been deposited in step S113 (step S114), the reverse auction ends, and if the bid deposit is received, the reverse auction service company receives the bid deposit (step S115). When the bid deposit is received in step S115, the seller 100 provides the detailed information of the general purchaser 10 and completes the reverse auction by serving the service product (step S116).

As described above, in the detailed description of the present invention, specific embodiments have been described, but various modifications are possible without departing from the scope of the present invention. Therefore, the scope of the present invention should not be limited to the described embodiments, but should be defined by the claims below and equivalents thereof.

As a result, according to the present invention, the following advantages occur.

In other words, the seller proceeds reverse auction by confirming the registered contents of the service requested by the buyers through the Internet by voice or text, so that the seller who cannot use the internet can perform auction in real time in connection with a general phone or a mobile phone. .

Claims (3)

In an e-commerce system where buyers, sellers, and product databases are linked through the Internet, A voice conversion system for converting text information regarding a purchase application and auction status of a service product stored in the product database, which is registered in the customer database, through a purchaser, which is registered in the customer database; And A bid proposed by automatically dialing the phone number of the seller stored in the seller database, processing the voice information transmitted from the voice conversion system to be automatically sent to the seller by wire or wireless, and using a button of the seller's general phone and a mobile phone. And a voice mail system for transmitting price data back to the buyer. The method of claim 1, The phone number of the seller stored in the seller database is automatically dialed, and the purchase request text information of the service product stored in the customer database is transmitted to a general phone and a mobile phone owned by the seller and displayed on the display unit of the general phone and the mobile phone. E-commerce system, characterized in that it further comprises a text message system. A first step of analyzing a purchase registration status by receiving a purchase request from a buyer; After performing the first process, the buyer's requirements and auction status text information is converted into a voice message and sent to the seller, and the seller who listens to the voice message confirms the buyer's requirements and auction status and bids. A second process of determining whether to participate in the; After performing the first step, the buyer's requirements and auction status text information is converted into voice mail and sent to the seller by e-mail, and the seller who received the e-mail receives the buyer's requirements and auction status. A third step of identifying and determining whether to participate in the bidding; A fourth step of deciding reverse auction after a predetermined auction time if the seller does not participate in the bidding in the second process and the third process, and determining whether the buyer is successful in bidding; If the successful bidding is not determined in the fourth process, the reverse auction is terminated by abandoning or bidding, and when the successful bidding is concluded, it is determined whether the buyer has deposited the bid deposit of the successful bidder for using the service. A fifth process of terminating; And If the buyer deposits the bid deposit of the successful bidder in the fifth process, the reverse auction service company receives the bid deposit, notifies the seller to provide the service, and performs the reverse auction through the customer satisfaction test after the seller's service is provided. And a sixth process of terminating.