KR100275464B1 - A method of the service provisioning process for broadband access network - Google Patents

Abstract

1. TECHNICAL FIELD OF THE INVENTION

The present invention relates to a hypothesis management method of broadband subscriber network service.

2. Technical problem to be solved by the invention

The present invention is to provide a broadband subscriber network service hypothesis management method to promptly process the broadband subscriber network service circuit configuration, the immediate response to the customer who applied for a service hypothesis subscription.

3. Summary of the Solution of the Invention

The present invention provides a broadband subscriber network service hypothesis management method, comprising: a first step in which a broadband subscriber network operation management system receives a service construction order and classifies the service according to a type of service; A second step of the broadband subscriber network operation management system selecting a network resource; A third step of performing, by the broadband subscriber network operation management system, port selection of the broadband subscriber network transmitter; And a fourth step in which the broadband subscriber network operation management system performs an opening test, notifying the service subscription management system of completion of the service, and reselecting network resources if not satisfactory.

4. Important uses of the invention

The present invention is used for the provisional management of broadband subscriber network service

Description

Broadband subscriber network service hypothesis management method

The present invention relates to a method for supporting the hypothesis of existing services and new services that are accommodated based on broadband subscriber networks. In particular, for the hypothesis of broadband subscriber network services, a service subscription, a change in installation location, and a service termination request are received. The present invention relates to a broadband subscriber network service hypothesis management method for selecting a broadband subscriber network facility according to an application and performing assignment and installation of related facilities.

In general, temporary work for general telephone subscribers and ISDN telephone subscribers based on copper lines is carried out by computerization in the TMS (Telephone Installation Management System). It is performed by the sales management system (CUSUS).

Application for hypotheses for services based on these routes is by telephone. However, the hypothesis work for broadband subscriber network composed of optical transmission system (FLC) and asymmetric digital subscriber line (ASDL) is not systematic. In other words, the computerized system to systematically provide the network service hypothesis for the integrated information communication network (ISDN), leased line, landline, and high-speed Internet service using the asymmetric digital subscriber line (ASDL) that can be provided by the broadband subscriber network. does not exist.

Therefore, customers who make a temporary offer must apply for the service provisional contract to the existing TMS and CUSUS in case of existing copper facilities. If the facility providing the services is a broadband facility, the application for a temporary offer shall be made to the organization of the telephone office administering the broadband facility.

However, customers are generally indistinguishable from whether the facility providing the service is a broadband facility or an existing copper facility, so if the subscriber submits a subscription application to the TMS, the system is a broadband facility. In this case, since the construction of the broadband facility is not performed, the operator of each system must identify the broadband facility and retransmit the construction order to the organization managing the facility in order to perform the construction of such facility.

However, the current TMS does not identify whether the facility that provides the service is a copper or broadband facility, and only has information on the copper facility and performs only the installation of copper.

The telephone company that receives the service hypothesis offers a classification of the facilities that provide the service, and if it is accommodated on the copper line, orders the construction system to manage each service, and if it is accommodated at the broadband facility, contact the organization that manages the facility. It is to find out the presence of facilities and to establish the line.

That is, the conventional broadband subscriber network service hypothesis method has a problem that it is not possible to immediately respond to customers due to the long time to perform service facility inventory, facility status management work, etc., because the hypothesis cannot be systematically performed. have.

The present invention devised to solve the above problems is to provide a broadband subscriber network service hypothesis management method that promptly responds to a customer who applied for a service hypothesis subscription, and quickly processes the broadband subscriber network service circuit configuration. .

1 is an exemplary configuration of a broadband subscriber network operation management system to which the present invention is applied.

2 is an explanatory diagram of a hypothesis management system of a broadband subscriber network operation management system to which the present invention is applied.

3 is a flowchart illustrating an exemplary embodiment of a broadband subscriber network service hypothesis management according to the present invention.

* Explanation of symbols for the main parts of the drawings

101: customer response system 102: dedicated line management system

103: subscription telephone installation management system 104: civil complaint module

105: service classification module 106, 113, 118: web management module

111: facility management module 112: facility selection module

117: optical access network facility management module 121: service node management system

123, 124: optical transmission system

116: asymmetric digital subscriber line management module

107: Broadband Subscriber Network Management System-Front

114: Broadband Subscriber Network Management System-Center

119: Broadband Subscriber Network Management System-Local

122: Asymmetric Digital Subscriber Line (ASDL) Facilities

In order to achieve the above object, the present invention provides a broadband subscriber network service hypothesis method in a broadband subscriber network operation management system, wherein the broadband subscriber network operation management system receives a service construction instruction by a notification from a service subscription system, or the Internet. Receiving a service construction order according to the service subscription of the customer through the first step of classifying according to the type of service; A second step of, when the broadband subscriber network operation management system finishes classifying a service for a construction order, selects network resources and routes network resources from a customer's location to a transmission device; After the path selection between network resources is completed, the broadband subscriber network operation management system performs port selection of each allocated broadband subscriber network transmitter, and if there is spare resource that can be allocated, the allocation operation is performed. A third step of reselecting a transmitter resource if none; And the broadband subscriber network operation management system performs an opening test on a loop from a customer's location to an exchange or transmission system. If the opening test result is satisfactory, the broadband subscriber network operation management system completes the result of the completion of the construction of the service subscription management system. A fourth step of notifying, entering a completed hypothesis status, and if not satisfactory, by the broadband subscriber network operation management system to reselect network resources.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is an exemplary diagram of a hypothesis related configuration of a broadband subscriber network operation management system to which the present invention is applied.

As shown in the figure, the broadband subscriber network operation management system includes a broadband subscriber network operation management system-front (ANOSS-F) (hereinafter referred to as "ANOSS-F") 107, a broadband subscriber network operation management system-center. (ANOSS-C) (hereinafter referred to as "ANOSS-C") (114), Broadband Subscriber Network Management System-Local (ANOSS-L) (hereinafter referred to as "ANOSS-L") (119) In addition, the systems interworking with the broadband subscriber network operation management system include a customer response system 101, a dedicated line management system 102, and a subscription telephone installation management system 103.

Customer response system 101 is a system that can quickly and conveniently batch processing a variety of services required by the customer at the customer service window.

Dedicated line management system 102 is a computerized system that centralizes and performs tasks related to maintenance and operation of leased lines.

The subscription telephone installation management system 103 is a telephone temporary work computerization system that is performed after receiving the telephone installation management request of the subscriber until the end of the telephone hypothesis installation.

The ANOSS-F 107 interoperates with the customer response system 101, the dedicated line management system 102, and the subscription telephone installation management system 103 to construct a broadband subscriber network service.

The customer subscribes to the customer service system 101 for the hypothesis of a general telephone, an ISDN service, and an asymmetric digital subscriber line (ASDL) service.

The customer response system 101 issues a construction service order for the general telephone to the subscription telephone installation management system 103, and the subscription telephone installation management system 103 is ANOSS-F 105 for the broadband subscriber network facility section among the service providing facilities. Re-service temporary construction order

The service hypothesis for the leased line subscribes to the leased line management system 102. The leased line management system 102 issues a service construction order to the ANOSS-F 107 if the facility providing the leased line service is a broadband subscriber network facility, and the ANOSS-F 107 constructs a leased line hypothesis of the broadband subscriber network section. Complete and notify the result to the dedicated line management system (102).

ANOSS-F 107 is present in the centralized station. When the ANOSS-F 107 receives a service temporary construction order from the service subscription systems 101, 102, and 103, the ANOSS-F 107 classifies the service according to the network route and installs the service to the ANOSS-C 114. Request selection 112. The ANOSS-F 107 uses a network to communicate with the service subscription systems 101, 102, 103.

In addition, the customer 110 may subscribe to a possible service hypothesis via the Internet 108, and view the progress of the service hypothesis, and receive a customer complaint related to the service hypothesis via the Internet 1-28. The ANOSS-F 107 has a function to respond to complaints 104. The ANOSS-F 107 then provides the web 106 functionality.

The operator 109 of the ANOSS-F 107 is classified into an agent who classifies a service, a civil service agent, and a system administrator who manages the system of the ANOSS-F 107.

The operator 109 of the ANOSS-F 107 may operate the system via the Internet 108 using the web 106 function.

ANOSS-C 114 resides in the centralized station. According to the service type, the access path is selected from the current subscriber to the transmission network or the exchange, the optical subscriber network facility is selected (112), and the directory address corresponding to the telephone number or the customer identification number is determined.

In the case of a leased line service, the selection of the optical subscriber path among the leased line paths is performed. Selection of optical transmission systems (FLC-A, B, C) 123, 124 and asymmetric digital subscriber line (ASDL) 122 facilities to ANOSS-L 119 to enable service opening using the selected facilities. And request allocation.

A service temporary construction order request from the ANOSS-F 107 is recorded, the progress of the temporary construction is checked, and the updated information is managed (111). In addition, the ANOSS-F 107 is provided to the ANOSS-F 107 so as to be able to inquire information about the service and the service characteristics requested by the customer.

The operator 115 of the ANOSS-C 114 may operate the system through the Internet using the web 113 function.

ANOSS-L 119 is present at each telephone station providing broadband subscriber network facilities 122, 123, and 124. The ANOSS-L 119 is an asymmetric digital subscriber line (ASDL) module for managing an asymmetric digital subscriber line (ASDL) 122 that provides a high speed internet service based on a copper wire. 18) and an optical access network (OAN) facility management module 117 that manages the optical facilities 123 and 124.

The ANOSS-L 119 assigns a port to the broadband subscriber network facility transmitter and is responsible for configuration management of the device.

The operator 120 of the ANOSS-L 119 is an operator of a test room, a transmission room, and an electronic room of a telephone station, and has a web 118 function of receiving a broadband transmission resource selection and allocation command and inputting a service hypothesis progress. Perform using At this time, the operator 120 of the ANOSS-L 119 also performs a system management task of the ANOSS-L 119.

The ANOSS-L 119 interoperates with a service node management system (SNOSS) 121 in charge of V5 related operations of an exchange providing a V5 interface, and the V5-related exchange and the broadband subscriber network transmitters 122, 123, and 124. Perform routing tasks between

2 is an explanatory diagram of a hypothesis management system of a broadband subscriber network operation management system to which the present invention is applied.

The customer 110 applies the service subscription 201 to the customer response system 101 and the dedicated line management system 102. Service subscription may also be made via the Internet 108.

Broadband subscriber network operation management system (107, 114, 119) is the network resource configuration information (204, 207, 210), network resource inventory and network resource operation status information (205, 208, 211) from the network elements 214, The service hypothesis progress status information 206, 209, and 212 are collected to perform the service hypothesis of the broadband subscriber network.

ANOSS-F 107 receives construction orders 202, 203, 215 from service subscription systems 101, 102, 103. In this case, the construction order shall include subscriber's resident registration number, subscription number, subscriber address, service type, and date and time of opening.

The ANOSS-F 107 determines the subscriber network route based on the subscriber's location or the requested service, assigns a service number, and then requests the circuit configuration 204 to the ANOSS-C 114.

The ANOSS-C 114 selects and allocates network resources based on subscriber network root information. After allocating the network resources, the ANOSS-C 114 requests the ANOSS-L 119 to allocate a detailed broadband transmission device 207. The information sent at this time is customer subscription number, line identification number, routing setting, equipment setting, dedicated line setting, selection resource, opening date data.

The ANOSS-C 114 receives the service status information 208 of the network resource from the ANOSS-L 119, and the ANOSS-L 119 is required to reset the opening failure after allocating the network resource. The informed information is subscription number, circuit identification number, service status, service opening failure report. The subscriber network line configuration including the copper wire among the services other than the ordinary telephone is specifically required by the subscriber telephone installation management system 103 (216).

The ANOSS-L 119 performs port selection and allocation 210 of the broadband transmission apparatus, sets transmission parameters, and adjusts the control signal 213. The information sent to the broadband transmission device is a subscription number, transmission device identification number, transmission device path, transmission device configuration settings, parameter settings, related service characteristics, opening date and time.

In addition, the ANOSS-L 119 reports the transmission device information 211 required for the facility status statistics and analysis to the ANOSS-C 114, and works in conjunction with the service node management system (SNOSS) 121 and the broadband. The ANOSS-F 107 receives the service opening information from the ANOSS-C 114 and completes the notification on the service subscription systems 101, 102 and 103. do. In this case, the completion notification includes service status information 211.

3 is a detailed flowchart illustrating an exemplary embodiment of a broadband subscriber network service hypothesis management according to the present invention.

As shown in the figure, the broadband subscriber network operation management system may receive a service construction order by the notification from the service subscription system, or may receive a service construction order by the service subscription of the customer through the Internet. The received construction order is service classified according to the service (301).

The broadband subscriber network operation management system selects the network resources after the service classification for the construction order is completed, and performs the route selection (line configuration) of the network resources from the customer's location to the exchange or the transmission device (302). .

Based on the path selection for the network resources, it is checked whether there is a spare broadband facility resource that can actually allocate the network resources, and if possible, performs a transmission device resource allocation operation 304, and if there is no space in the network resource allocation inventory, Request for selection (303).

The broadband subscriber network operation management system performs port selection of transmission device resources such as port selection of each broadband transmission device after the circuit configuration between the allocated network resources is completed (304).

Broadband subscriber network operation management system performs allocation by investigating whether there are free resources that can be allocated on the basis of port selection data of transmission device resources. However, if there is no room for allocation of the transmission device resources, a request for reselection of the transmission device resources is requested (305).

The broadband subscriber network operation management system performs an opening test on the loop from the customer's location to the exchange or transmission system (306).

If the opening test result is satisfactory, the broadband subscriber network operation management system notifies the subscription management system that issued the construction order, and otherwise requests reselection of network resources (307).

If the test results are good, enter the completed hypothesis. At this time, the hypothesis status input is input by the personnel of the laboratory, electronic room, transmission room, etc. in each office using the web function of the broadband subscriber network operation management system (308).

The present invention described above is capable of various substitutions, modifications, and changes without departing from the spirit of the present invention for those skilled in the art to which the present invention pertains, and the above-described embodiments and accompanying It is not limited to the drawing.

According to the present invention as described above, it is possible to immediately respond to the service hypothesis to the customer who subscribed to the service, and excellent processing that can quickly determine whether the inventory of the network resources, the line configuration status, and the service temporary progress status inquiry It works.

Claims (6)

In the broadband subscriber network service hypothesis management method in the broadband subscriber network operation management system, A first step in which the broadband subscriber network operation management system receives a service construction order by notification from a service subscription system or receives a service construction order by a service subscription of a customer through the Internet, and classifies according to the type of service; A second step of, when the broadband subscriber network operation management system finishes classifying a service for a construction order, selects network resources and routes network resources from a customer's location to a transmission device; The broadband subscriber network operation management system performs port selection of each allocated broadband subscriber network transmitter, and performs an allocation task if there is spare resource that can be allocated, and reselects a new transmitter resource if there is no spare resource. Third step; And The broadband subscriber network operation management system performs an opening test on the loop from the customer's location to the exchange or transmission system, and if the opening test result is satisfactory, notify the completion of the construction to the service subscription management system that issued the construction order. 4th step of inputting completed hypothesis status and reselecting new network resources if not satisfactory Broadband subscriber network service hypothesis management method comprising a. The method of claim 1, The first step is, The service response system of the service subscription system, which consists of a customer response system, a dedicated line management system, and a subscription telephone installation management system, receives a general telephone, integrated telecommunication network service, and asymmetric digital subscriber line service hypothesis from the customer to determine the type. A fifth step; A sixth step of transmitting, by the customer response system, a service temporary construction order to the subscription telephone installation management system when the result of the determination of the fifth step is a temporary subscription of a general telephone; Broadband subscriber network operation management system-front (ANOSS-F), broadband subscriber network operation management system-center (ANOSS-C), broadband subscriber network operation management system A seventh step of subscribing to the broadband subscriber network operation management system-front (ANOSS-F) of the broadband subscriber network operation management system composed of local (ANOSS-L), the subscription telephone installation management system to transmit a re-service temporary construction instruction; An eighth step of transmitting, by the customer response system, a service temporary construction order to the dedicated line management system if the service provisional subscription for the leased line is determined as the result of the fifth step; Step 9, if the facility providing the leased line service of the eighth step is a broadband subscriber network facility, the subscriber telephone installation management system transmits a re-service temporary construction order to the broadband subscriber network operation management system-front (ANOSS-F). ; And The broadband subscriber network operation management system-front (ANOSS-F) receives a service construction construction order from the service subscription systems, determines the subscriber network route based on the subscriber's location or the requested service, and assigns a service number. The tenth step to request the selection of network resources to provide services to the broadband subscriber network operation management system-center (ANOSS-C) Broadband subscriber network service hypothesis management method comprising a. The method according to claim 1 or 2, The second step, The Broadband Subscriber Network Management System-Center (ANOSS-C), which receives the construction order from the Broadband Subscriber Network Management System-front (ANOSS-F), selects a connection path from the current subscriber to the transmission network or the switching center according to the service type. And an eleventh step of selecting an associated optical subscriber network facility; The ANOSS-C determines whether there is a spare broadband facility resource that can actually allocate the network resource based on the path selection for the network resource. A twelfth step of reselecting resources; As a result of the determination in the twelfth step, if there is sufficient network resource allocation inventory, the broadband subscriber network operation management system-center (ANOSS-C) transmits the optical transmission system-A to the broadband subscriber network operation management system-local (ANOSS-L). Thirteenth step requiring selection and allocation of B (FLC-A, B), Optical Transmission System-C (FLC-C) and Asymmetric Digital Subscriber Line (ASDL) facilities Broadband subscriber network service hypothesis management method comprising a. The method according to claim 1 or 2, The third step, The Broadband Subscriber Network Management System-Local (ANOSS-L), which has been requested to allocate a detailed broadband transmission device from the Broadband Subscriber Network Management System-Center (ANOSS-C), has established an optical transmission system-A, B (FLC-A, B). 11) selecting and assigning one of the optical transmission system-C (FLC-C) and the asymmetric digital subscriber line (ASDL) facility; And The ANOSS-L determines whether the selected transmission device can actually be configured, and if not possible, reselects and allocates transmission device resources, and if possible, the broadband subscriber network operation management system-center. Step 12 to report results to ANOSS-C Broadband subscriber network service hypothesis management method comprising a. The method according to claim 1 or 2, The fourth step, An eleventh step, wherein the broadband subscriber network operation management system-center (ANOSS-C) performs an opening test on a path from a customer's location to an exchange or transmission system; And If the opening test of the eleventh step is satisfactory, the broadband subscriber network operation management system-center (ANOSS-C) notifies the broadband subscriber network operation management system-front (ANOSS-F) of the completion result, and the broadband subscriber network The operation management system-front (ANOSS-F) notifies the service subscription systems of the completion, and if it is not in good condition, the twelfth step of reselecting the network resources by the broadband subscriber network operation management system-center (ANOSS-C). Broadband subscriber network service hypothesis management method comprising a. In the broadband subscriber network service hypothesis management system having a large capacity processor, A first function of the broadband subscriber network operation management system receiving a service construction order by a notification from a service subscription system, or receiving a service construction order by a service subscription of a customer through the Internet, and classifying according to the type of service; A second function of selecting, by the broadband subscriber network operation management system, service classification for a construction order and selecting network resources to route network resources from a customer's location to a transmission device; The broadband subscriber network operation management system performs port selection of each allocated broadband subscriber network transmitter, and performs an allocation task if there is spare resource that can be allocated, and reselects a new transmitter resource if there is no spare resource. Third function; And The broadband subscriber network operation management system performs an opening test on the loop from the customer's location to the exchange or transmission system, and if the opening test result is satisfactory, notify the completion of the construction to the service subscription management system that issued the construction order. 4th function to input the completed hypothesis status and to reselect a new network resource if it is not good A computer-readable recording medium having recorded thereon a program for realizing this.