KR100250662B1 - How to Display Queues for an Assistant Console Device - Google Patents

Abstract

PURPOSE: A method for displaying a queue in an ATT(attendant console) device is provided to determine a state of queues in ATT device and identify a type of terminating call by displaying 9 queues in ATT device. CONSTITUTION: A command for displaying queues in ATT device is inputted to SNS(Switching & Number translation Subsystem) by MMC(200). SNS translates the command data to adapt for an internal program in Full Electronic Telephone exchange(201). If the command for displaying queues is correctly inputted(202), a program routine for displaying queues is executed(203). A result of program routine execution is normally processed(204), the its result message is translated to be displayed on a monitor connected to IOP(Input Output Processor)(205). IOP displays various states of queues on the monitor(206).

Description

How to Display Queues for an Assistant Console Device

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an Full Electronic Telephone eXchange, and more particularly to an Attendant Console (hereinafter abbreviated as ATT) device for connecting to a small capacity DTS-1100A (Improvement) all-electronic exchange. The present invention relates to a queue display method of an attendant console device capable of displaying the status of queues.

In general, the system of the DTS-1100 Enhanced Electronic Switching System has been commercialized such as voice (Local / Tandem), CENTREX, ISDN (2B + D, 30B + D), and common line signaling (CCS NO.7). It has been developed to play a major role in a comprehensive information communication network that can accommodate both services and commercialized services as one system.

The main design concept of the DTS-1100 retrofit is an open archi-tecture that provides flexibility and modularity to make the system easy to expand and modify, and to make it easier to improve the system as technology advances. ) Is adopted.

In other words, the system structure is designed to minimize the impact of technological development, and is designed in consideration of economics to provide advanced services to subscribers at a more economical price.

In this regard, in an ATT device connected to the DTS-1100A electronic switchboard, there are nine queues: queues for three locals (stations) and queues for three trunks. And are classified into cues for three recalls.

From the operator's perspective, it is possible to monitor the type of queue and the status of the queue that are received by the ATT device currently in operation. There was also a problem that it is not possible to know whether the ATT device is queued.

SUMMARY OF THE INVENTION The present invention has been made to solve the above problems, and an object thereof is to input a cue display command of an ATT device in accordance with a corresponding format using an MMC to display a cue status of a specific ATT device, The present invention provides a method of displaying a cue of an attendant console device capable of displaying a result of a corresponding program routine on a monitor after executing a cue display program routine.

The present invention for achieving the object relates to a queue display method of the attendant console device, comprising: receiving a command for the queue display of the attendant console device from the MMC connected to the IOP; Converting a command for cue display of the attendant console device into an internal program; If the converted command is normally input, executing a queue display program routine of the attendant console device; If the program routine execution result message is processed normally, converting the program routine execution result message to be displayed on a monitor connected to the IOP; The MMC connected with the IOP includes displaying a message through the monitor as a result of performing the queue display program routine of the attendant console device.

1 is a block diagram of a queue display method of an attendant console device according to the present invention;

Figure 2 is a detailed flowchart of the present invention for the queue display method of the attendant console device.

* Explanation of symbols for main parts of the drawings

1: attendant console unit 2: ISDN line processor unit

3: ACB 4: SNS

5: IOP

Hereinafter, the objects and features of the present invention will be described in more detail with reference to the accompanying drawings so that the objects and features of the present invention can be more clearly understood.

1 is a block diagram of a queue display method of an attendant console device according to the present invention. The attendant console unit 1, the ISDN line processor (hereinafter, abbreviated as LP) unit 2, and attendant control are shown in FIG. Attendant Control Block (hereinafter abbreviated as ACB) (3), Switching & Number Translation Subsystem (hereinafter abbreviated as SNS) (4), and Input Output Processor (Input Output Processor: (Hereinafter abbreviated as IOP) (5).

The attendant console unit 1 is a terminal that means a guide, and is connected to the ISDN LP unit 2 to enable 2B + D (Basic Rate Interface) and 30B + D (Primary Rate Interface) matching. Queue (that is, queues for three locals (Stations), queues for three trunks, queues for three recalls), and the user's key Nine queue states are transmitted to the ISDN LP section 2 to perform input and screen display functions.

The ISDN LP unit 2 is a block for ISDN subscriber matching function. As a lower processor capable of 2B + D (Basic Rate Interface) and 30B + D (Primary Rate Interface) matching, 9 queues from the attendant console unit 1 are stored. After receiving the ongoing status, it monitors the status of each ISDN subscriber line and reports to the ACB (3) in the MP.

In addition, the ISDN LP unit 2 receives a control command for the upper processor from the ACB 3, controls each line, and then transmits the control command to the assistant console unit 1, which is a guide terminal.

The ACB 3 is an attendant control block existing in the main processor. The ACB 3 receives the status of nine queues from the ISDN LP unit 2, controls the nine queues to proceed normally, and then sends them to the SNS 4. send.

The SNS 4 is a switching & number translation subsystem existing in the main processor. The SNS 4 receives a status of nine queues from the ACB 3, and internally translates a number and a time division switch. And Telephony Device Control and Subscriber Data Handling to manage nine queue states sent from the ACB 3.

In addition, the SNS 4 receives the status of the cue display command of the ATT device from the MMC connected to the IOP 5, converts the cue display command of the ATT device to match the internal program of the DTS-1100A electronic switchboard, and then the ATT Performs the queue display program routine of the device, converts the result message back to IOP (5) after performing the program routine so that the result of the program routine can be displayed on the monitor connected to the IOP (5). send.

The IOP 5 is an input / output processor that is in charge of input / output port control for matching with an operator, and includes message data handling for analyzing and managing messages input and output through the input / output port, Input Output Process Management, which performs status management and I / O control functions for I / O ports, Disk Handling, which performs file management functions for hard disks in IOP (5) PCs, It is composed of SNS (Data Generation) which performs the function of generating station data and matching with system software, and Data Extraction, which extracts station data from the system package in operation. 4) After receiving the message as a result of converting the queue display program routine of the ATT device, the queue display of the ATT device is received. The results for this message is processed for display by an associated monitor and the MMC.

The queue display method of the attendant console device according to the present invention configured as described above will be described in more detail with reference to the flowchart shown in FIG. 2.

In order to display the nine cues transmitted from the attendant console 1 to the SNS 4 in the electronic switchboard, the command for cue display of the ATT device is sent to the SNS 4 using the MMC connected to the IOP 5. Enter. (200)

The SNS 4 receives a command for displaying a queue of the ATT device and converts the command data to fit the internal program of the electronic switchboard.

The SNS 4 determines whether the command for cue display of the ATT device is normally input in accordance with the format, and if the SNS 4 is input in accordance with the format in the determination step 202, Perform the cue display program routine (203).

In addition, after performing the queue display program routine of the ATT device, the SNS 4 determines whether the program routine execution result has been normally processed, and then, if the program routine execution result is normally processed in the determination step 204, After converting the program routine result message 205 so that the result message can be displayed on a monitor connected to the IOP 5, the converted result message is transmitted to the IOP 5.

If it is abnormally input in the determination step 202 or the program routine result is abnormally processed in the determination step 204, an error process is performed.

The IOP 5 receives the message of the result of converting the ATT queue display program routine from the step 205, and displays various states of the queue through the monitor of the MMC connected with the IOP 5 (206).

As described above, the present invention described above executes a queue display program routine of the ATT device after inputting a cue display command of the ATT device using the MMC to display nine queues of the ATT device, thereby performing the ATT device. It is possible to determine whether the queue status of the device is normal or dissatisfied, and to check at a glance the type of the call that is received by the specific ATT device at a glance.

Claims (1)

A method for displaying a queue of an attendant console device having an IOP and an MMC, the method comprising: receiving a command for displaying a queue of the attendant console device from an MMC connected to the IOP; Converting a command for cue display of the attendant console device according to an internal program; Performing a queue display program routine of the attendant console device when the converted command is normally input; Converting the program routine execution result message to be displayed on a monitor connected to the IOP when the program routine execution result message is normally processed; And displaying, by the monitor, the MMC connected to the IOP as a result of performing the queue display program routine of the attendant console through the monitor.

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