JPS6380657A - Message transmission system - Google Patents

Abstract

PURPOSE:To transmit a message speedily by storing a message from an originating subscriber in a speech storage device while a terminating subscriber is busy, and sending the message to the terminating subscriber automatically after the terminating subscriber puts the handset on the hook. CONSTITUTION:When a central controller 5 discriminates the busy state of the terminating subscriber 2, the originating subscriber 1 is connected to the speech storage device 4 through a channel switch 3. The speech storage device 4 informs the originating subscriber 1 that the terminating subscriber 2 is busy and the sound recording of a message is ready, and then the message from the originating subscriber 1 is stored in the speech storage device 4. The central controller 5 monitors the free/engaged state of the terminating subscriber 2 and when the terminating subscriber 2 puts the handset back on the hook and enters a free state, the speech storage device 4 is connected to the terminating subscriber 2 through the channel switch 3 and information regarding the terminating subscriber 2 is sent to the speech storage device 4. When the terminating subscriber 2 answers after the connection, the message selected by the speech storage device 4 according to the information regarding the terminating subscriber 2 is sent from the speech storage device 4 to the terminating subscriber 2.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a message sending system for sending a message from a calling subscriber to a called subscriber.

[Conventional technology]

Conventionally, this type of message sending system includes an answering machine. When a call arrives while the called subscriber is away, the in-office equipment responds with a voice to inform the calling subscriber that he or she is away, and if there is a message, it is recorded.The called subscriber's message is later stored at a special number. Access the device and interrupt the message.

[Problem that the invention seeks to solve]

In the conventional message sending system described above, the called subscriber accesses the device where messages are stored and interrupts the message, so the called subscriber cannot automatically receive the message. There are problems with forgetting to listen to messages and delays in transmitting messages.

[Means for solving problems]

The message sending method of the present invention connects a calling subscriber encountered while the called subscriber is talking to a voice storage device, stores the message from the calling subscriber, and after the called subscriber ends the call, the The storage device is connected to the called subscriber and the stored message from the calling subscriber is sent to the called subscriber.

〔Example〕

Next, embodiments of the present invention will be described with reference to the drawings.

In one embodiment of the present invention, referring to FIG. 1 which shows the connection to the voice storage device, normally, when the calling subscriber 1 is free, the calling subscriber 1 receives the call via the call path switch 3. The subscriber 2 is connected to the subscriber 2, and if the subscriber is busy, a busy tone is sent to the calling subscriber 1. When the central controller 5 identifies that the terminating subscriber 2 is busy, the originating subscriber 1 is connected to the voice storage device 4 via the call path switch 3.

The voice storage device 4 notifies the calling subscriber 1 that the called subscriber 2 is busy and that a message can be recorded, and
The next message is stored in the voice storage device 4. When the storage of messages is completed and the central control device 5 confirms the completion of the storage, the central control device 5 restores the connection between the originating subscriber 1 and the voice storage device 4. Thereafter, monitoring of the idle status of the called subscriber continues.

Referring to FIG. 2, which shows the sending of a message from the voice storage device to a called subscriber in an embodiment of the present invention, the central control unit 5 monitors the idle state of the corresponding called subscriber 2 and sends a message to the called subscriber. When it is determined that the subscriber 2 has finished speaking and is now in an idle state, the voice storage device 4 is connected to the called subscriber 2 via the call path switch 3, and information regarding the called subscriber 2 is sent to the voice storage device 4. . After connection, when the called subscriber 2 answers, the message selected by the voice storage device 4 based on the information regarding the called subscriber 2 described above is sent from the voice storage device 4 to the called subscriber 2.

In the above embodiment, the case of connection within the own station has been exemplified, but it can be implemented in the same way even when the originating subscriber and the terminating subscriber are each from other stations.

〔Effect of the invention〕

As explained above, according to the present invention, the message from the calling subscriber is stored in the voice storage device while the called subscriber is busy, and the message is automatically sent to the called subscriber after the called subscriber ends the call. This eliminates the need to call the originating subscriber again due to the terminating subscriber being busy. Furthermore, automatic message sending eliminates the need for the called subscriber to access the voice storage device, which not only allows messages to be sent quickly but also prevents the user from forgetting to listen to messages.

[Brief explanation of the drawing]

FIGS. 1 and 2 are configuration diagrams showing one embodiment of the present invention. 1... Calling subscriber, 2... Calling subscriber, 3... Call path Figure 1 Figure 2

Claims (1)

[Claims] A calling subscriber encountered while the called subscriber is talking is connected to the voice storage device to store messages from the calling subscriber, and after detecting the end of the call of the called subscriber, the called subscriber is transferred to the voice storage device. A message sending system characterized in that messages from the calling subscriber connected to and stored in the calling subscriber are sent to the called subscriber.