JPS62164357A - Pick-up method - Google Patents

Abstract

(57) [Summary] This bulletin contains application data before electronic filing, so abstract data is not recorded.

Description

[Detailed Description of the Invention] [Summary] In an exchange having a pickup function, an extension within a pickup group is registered in advance as a pickup, and when a call arrives at another extension within the pickup group, the registered extension picks up the handset. You can answer incoming calls by simply turning the phone up.

[Industrial application field]

TECHNICAL FIELD The present invention relates to an improvement in a pick-up system in an exchange.

One of the features of switchboards, especially automatic private branch exchanges, is that multiple extensions can be registered in advance as a pickup group, and when a call arrives at any extension that belongs to the pickup group, the call will be assigned to the same pickup group. Pick-up features are known that allow other extensions to answer.

In such a pink-up function, it is desired that the response operation for an incoming call to another extension is as simple as possible.

[Conventional technology]

FIG. 5 is a diagram showing an example of a conventional big amplifier system in this type of exchange.

In Figure 5, the subscriber circuit (LC) L channel network (NW
) 2, central control unit (CC) 3 and main memory (MM
) 4, extensions a to 2 accommodated in the exchange 100 are registered as a pickup group G1, then the pickup group registration area 41 in the main storage device 4 contains information for each extension a to 2. A pickup group G■ is stored correspondingly.

In this state, when a call is received from extension A to extension 2, the central control unit 3 causes the subscriber circuit 1 to which extension 2 is connected to send a paging signal 5 to extension 2 by a known incoming call connection process. Also, a communication path p1 is set within the communication path network 2, and a ring tone 6 is transmitted to the extension A.

Since extension 2 is not available, extension a makes a call instead and dials a special number predetermined for pickup. When the central control unit 3 analyzes the special number, it activates the response section 31.

The response unit 31 refers to the area 41 in the main storage device 4, identifies that extension a belongs to the pickup group G1, then refers to the area 42, and identifies among the extensions in the incoming call state, Internal BS z belonging to the same pickup group G1 as extension a is identified, communication paths p2 and p3 are set in the communication path network 2, and communication path p1 being set is released.

As a result of the above, extension a responds to extension A, and a conversation becomes possible.

[Problem that the invention seeks to solve]

As is clear from the above explanation, in a conventional pickup method, extension a responds to an incoming call to extension 2, which belongs to the same pickup group G1.
You need to dial a special number for pickup,
There was a problem in that the operation was more complicated than responding to eight incoming calls to oneself.

[Means for solving problems]

FIG. 1 is a diagram showing the principle of the present invention.

In FIG. 1, 100 is an exchange, and a to 2 are extensions registered as part of the same pickup group G1.

2°00 is the registration means provided according to the invention.

300 is a response means provided according to the present invention.

[Effect]

The registration means 200 registers an extension a as a pickup extension when any extension a belonging to the pickup group G1 performs a predetermined operation.

In such a state, when a call arrives at any extension 2 within the pickup group Gl, when extension a registered by the registration means 200 raises the handset, the response means 300 causes extension a to respond to the incoming call to extension 2. .

Therefore, extension a only needs to raise its handset in order to respond to a call that has arrived at any extension 2 within the same pickup group Gl, dramatically improving operability.

〔Example〕

An embodiment of the present invention will be described below with reference to the drawings.

FIG. 2 is a diagram showing a pickup method according to an embodiment of the present invention, FIG. 3 is a diagram showing an example of the registration process in FIG. 2, and FIG. 4 is a diagram showing an example of the response process in FIG. FIG. Note that the same reference numerals indicate the same objects throughout the figures.

In FIG. 2, within the central control device 3, a registration section 32 is provided as a registration means 200, and a response section 33 is provided as a response means 3.
It is set as 00. Also, in the main storage device 4,
In place of the area 41, an area 43 is provided for registering each of the extensions a to 2 as a pickup group Gl.

In FIGS. 2 to 4, when extension a makes a call and dials a predetermined special number in order to register it as an extension for pickup, the central controller 3 that analyzes the special number sends a call to the registration unit 32. Start.

The registration unit 32 stores the pickup registration information P corresponding to the extension a in the area 43 (step S1 in FIG. 3), and the extension a
is registered as a pickup extension in pickup group G1.

In such a state, when a call arrives from inside &9'A to inside 6% Z, the central controller 3 performs a known incoming call connection process to connect extension z from subscriber circuit (LC) 1 to which extension 2 is connected. A calling signal 5 is sent out, a calling path p1 is set in the calling network (NW) 2, and a ringing tone 6 is sent to the extension A.

Since extension 2 is absent, when extension a picks up the handset instead, central control device 3 activates response section 33.

The response unit 33 refers to the area 43 in the main storage device 4 and determines that extension a belongs to the pickup group G1 (the fourth
Step 511), and identify that (P) is registered as a pink-up extension (Step 512),
Next, referring to the area 42, among the extensions in the incoming call state,
The presence or absence of an extension belonging to the same big-up group G1 as extension a is checked (step 513).

When the response unit 33 identifies that the extension 2 is receiving a call (step 514), it causes the communication path network 2 to set communication paths p2 and p3, and releases the communication path p1 that is currently being set.
The incoming call from internal vAA is connected to extension a (step 515).

Note that if the response unit 33 cannot detect an incoming call to an extension belonging to the same big amplifier group G1 (step 5
14) The central controller 3 causes the extension a to perform normal call processing (step 816).

As is clear from the above explanation, according to the present embodiment, after extension a is registered as a pickup extension, incoming calls to extension 2 in the same pickup group Gl are also treated as incoming calls to itself. As before, you can respond by simply raising the handset.

Note that FIGS. 2 to 4 are only one embodiment of the present invention, and for example, the pickup extension that can be registered at the same time is not limited to extension a, and it is also possible to register multiple extensions. However, even in such a case, the effects of the present invention do not change. Further, the incoming call to be picked up is not limited to the incoming call from extension A, and many other variations such as an incoming call from a central office line or a trunk line can be considered, but the present invention can be used in any case. The effect remains unchanged. Furthermore, it goes without saying that the exchange to which the present invention is applied is not limited to that shown in the drawings.

〔Effect of the invention〕

As described above, according to the present invention, in the exchange, in order to respond to a call that arrives at any extension within the same backup group, it is only necessary to raise the handset, thereby dramatically improving the operability.

[Brief explanation of drawings]

FIG. 1 is a diagram showing the principle of the present invention, FIG. 2 is a diagram showing a pickup method according to an embodiment of the present invention, FIG. 3 is a diagram showing an example of the registration process in FIG. 2, and FIG. 2 is a diagram showing an example of the response process, and FIG. 5 is a diagram showing an example of a conventional pickup method. In the figure, 1 is a subscriber circuit (LC), 2 is a network (NW), 3 is a central control unit (CC), 4 is a main memory (MM), 5 is a ringing signal, 6 is a ringing tone, 31 and 33 is a response section, 32 is a registration section, 41 to 43 are areas, A
sa to 2 are extensions, G1 is pickup group, P is pickup registration information, pl to p3 are call paths, 100
is an exchange machine, 2 Yuriki Tokimachi August 1 Koyo Pink Anmph "E"<" thing 2 Kuchi year 2nd! 25 (Suru Shichibako 6 [Co.]) P Kaya 3 Mouth 5 To 2 Diagram゛ (Suru, Ji = Shigo 5) and 72 E'1 Kyo 4-guchi / 1) l) 6-tooth pick-up method ゛ Rod 50

Claims (1)

[Claims] In an exchange (100) capable of registering a plurality of extensions (a, . . . , z) as a pickup group (G1), any extension (a) belonging to the pickup group (G1) A registration means (200) for registering (P) the extension (a) as a pickup extension by performing a predetermined operation;
), when a call arrives at any extension (2) within (200), the extension (a) registered by the registration means (200) can answer the incoming call by raising the handset.
00).