JPH1083386A - Information sharing support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To promote information opening and information sharing at an organization by evaluating opened information depending on the profitability of a person referring to opened information, evaluating the utilizing result of a person utilizing opened information and feeding back it to an information opening person and an information referring person so as to motivate individuals to open information and to utilize it. SOLUTION: When a third person refers to opened information stored in an opened information storing means 8 through an information referring means 2, evaluating data of the information referring person with respect to opened information he refers to is inputted to an evaluation input means 3. The evaluating data is tabulated by an evaluation means 4 and stored in a referring history storing means 9 to inform the information opening person of the evaluating result through an evaluating result information means 6. In addition, based on a utilizing example registered by the person referring to the opened information at the time of referring to opened information through the means 2, a utilizing result evaluating means evaluates the utilizing result of individual opened information and gives information on it.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

TECHNICAL FIELD The present invention relates to the knowledge of individuals,
Information such as know-how, personally created documents, computer software, and copyrighted works such as paintings is disclosed on, for example, a computer network.
The present invention relates to an information sharing support system that enables sharing via a network.

[0002]

2. Description of the Related Art In recent years, with the spread of computer networks, personal information can be transmitted directly to anyone from the conventional organizational hierarchy. Due to such changes in the environment, individuals can voluntarily disclose information, making it easier for them to appeal their own characteristics and results.At the same time, by sharing the results, information, know-how, and knowledge of individuals that have been disclosed, organizations can Overall intellectual productivity also improves.

[0003] Further, with the development of communication network technology, a framework for individuals to freely circulate their own information has been prepared. For example, it has become possible for individuals to transmit information to the world via electronic news, electronic mail, WWW, and the like.

[0004] Such a computer network functions as an information sharing infrastructure, and the development of information sharing infrastructure has progressed with the progress of such networking, but the maintenance of the infrastructure is only necessary to share information. Just because the conditions are in place and the infrastructure is in place does not necessarily mean that information sharing itself will be promoted.

[0005] Information is shared by mutually exposing and sharing information, knowledge, know-how, etc., which are individually accumulated and managed by individual members in order to improve their intellectual productivity. It is expected that the intellectual productivity of the entire group will be improved.

As a means for sharing information on such a computer network, an electronic bulletin board on the computer network, a homepage on the Internet, or the like is used. You can learn the reaction to information to some extent.

[0007] However, as described above, the computer network only facilitates information sharing. As soon as the computer network is established, information sharing is actually promoted, and the entire group is shared. Does not mean that the improvement of intellectual productivity is achieved. That is, if information is made public through a computer network,
Since the information is not used immediately, the information is simply made public and can be referred to by the group. If it is not actually used, the information cannot be said to be shared. It does not lead to an increase in overall intellectual productivity.

[0008] There is no way to actually use such published information, specify the degree of contribution that has contributed to the improvement of intellectual productivity of the entire group, and encourage sharing of public information.

On the other hand, electronically disclosed information is characterized in that it can be easily reproduced and reused, such as processing or providing it to others. Individuals combine and process information provided by others to create and transmit new valuable information that was not in the original information. By repeating this process, information can be verified, added, and modified by multiple people in a short period of time, and more concentrated and useful information can be produced.

However, in practice, this is a problem because it is often reused in a manner contrary to the intention of the original information sender. Regardless of the intention, the recipient of the information refers to the information in a form that mistakes the intention of the sender, adds distorted interpretation or adds incorrect evaluation, and transmits the information again, The value of the information is reduced.

[0011] On the other hand, even if the first caller makes a protest, it does not go through, and it becomes a muddy game, and a lot of human time and resources are spent on barren discussions, and creative processes are carried out. It will end up being useless.

As a system for supporting creative collaborative work by a plurality of users, an electronic bulletin board, groupware for supporting creation of collaborative documents, and the like are known. However, while these systems can assist in commenting on documents submitted to a common workspace, each individual can collect the information stored on their site,
By compiling the information and combining it with other information, it is impossible to support the distribution of information in a form that creates information with new added value.

[0013] Further, it is not possible to cope with the problem of reuse contrary to the intention of the sender.

[0014] Further, in the permission management of a file system on a network, it is possible to give an authority to an information owned by an individual as to whether or not others can refer to the information. You cannot give the information the right to see if others can reuse it. Even if it is reused without permission, the owner of the information has no way of knowing.

As described above, in the conventional method, when reusing information owned by another person, whether or not to obtain permission from the original owner is left to the discretion of the individual. For them, the time and effort for this has been a major hindrance to information distribution. Even for the owner, depending on the other party and the method of reuse, it may not be necessary to give permission each time, and the time and labor involved in unnecessary permission should be reduced.

On the other hand, if the information is reused without permission, if the owner does not notice, the distribution of the information does not bring any advantage to the owner, and even if the owner later notices it, In many cases, there is a problem related to reuse contrary to the intent as described above, and there are few things that waste time and effort for both owners and reusers.

To summarize the above, the following problems must be solved in order to make it possible for a plurality of users to easily and meaningfully reuse published personal information.

First, data owned by an individual has various meanings, and the value of the data differs depending on the situation of a person who views the data. Determining whether it is possible to reuse certain data also depends on the situation. Therefore, in order to publish information in consideration of reuse, in addition to setting the right to publish certain information to specific individuals, in addition to others who have acquired the disclosed information can reuse it It is necessary to set whether or not it is possible.

However, there are many different forms of reuse.
It is difficult and requires a great deal of labor to judge and set in all these cases.

Further, as the disclosed information is reused, various meanings are given, so that there is a possibility that new information that was not originally expected by the individual who originally published the information may be generated. However, simply permitting reuse and publishing the information will not inform the individual who has disclosed the new information resulting from the reuse of the information and will benefit from the disclosure of the original information by the individual who has disclosed it. And may lose motivation to disclose information. Losing that opportunity is a significant loss, even in the creative process, as the original owner is likely to add more useful information to the new information.

[0021] However, if the owner who has passed the information regarding all the reuses, such as grandchildren and great grandchildren, is notified, the communication load explosively increases.

[0022]

As described above,
With the conventional information sharing means as described above, although it is possible to know the number of times of reference to the information that the user has disclosed, there has been a problem that it is not clear how useful the information is actually for the viewer. The reference count simply indicates the number of times the information has been referred to, and is not information indicating the value of the public information, such as how useful or how the information was used for each information viewer. For example, when the average value of usefulness is low even with a large number of referrals, and when the average value of the usefulness is small with a small number of referrals, it is determined which of the public information is more valuable, And it depends on your personal values.

Therefore, the conventional system showing only the number of times of reference does not give sufficient feedback to the information publisher, and a clear reward cannot be obtained by disclosing the information. There was a problem that the information disclosure culture was difficult to establish due to lack of information.

Further, in the conventional information sharing support indicating system, when information provided to another person is processed without permission and provided to a third party, means or restrictions for the owner of the original information to know it There was no way to do it. Therefore, it was difficult for the original owner to obtain useful information derived from the distribution of the information.

Further, in many cases, useless time and labor are spent to solve a problem related to reuse contrary to the intention of the owner.

Furthermore, since there was no explicit index for measuring the activity of a person who actually utilized the information disclosed by others to improve intellectual productivity, such individual activities could not be used. There was no means to evaluate the degree of contribution to the improvement of intellectual productivity of the entire group to which the individual belongs, that is, there was no means to evaluate those who referred to and used the public information, and there was no means to encourage such activities.

Therefore, even if the disclosure of information is evaluated and encouraged, if there is no way to evaluate the utilization of the disclosed information itself, only the disclosure of information is promoted, and the sharing of information is promoted. However, there has been a problem that the improvement of the overall productivity as a result is not necessarily achieved.

Accordingly, the present invention has been made in view of the above-mentioned problems, and it has been made possible to evaluate the information released by an individual based on the usefulness of a person who has referred to the disclosed information and determine the result of the evaluation by the information poster. It is an object of the present invention to provide an information sharing support system in which an individual is motivated to disclose information by feeding back the information sharing and can promote information disclosure and information sharing in an organization.

Further, various information owned by an individual can be disclosed to various persons in an appropriate form, and information disclosed by an individual is reused within a range not contrary to the intention of disclosure, and a result of the reuse is obtained. It is an object of the present invention to provide an information sharing support system that can notify a publisher of original information of new information and promote information disclosure and information sharing in an organization.

Further, by utilizing the disclosed information and actually utilizing the information to improve the productivity, and by evaluating the contribution of the referrers who have contributed to the improvement of the productivity of the group to which the information belongs, the individual can be disclosed. The information is not simply released to the public, but is shared in a true sense in a group, effectively utilized, and not only improves the intellectual productivity of the individual who uses it, but also the group to which the individual belongs An object of the present invention is to provide an information sharing support system that can improve the overall intellectual productivity.

[0031]

The information sharing support system of the present invention for supporting the sharing of information by disclosing personal information to a plurality of users includes a storage means for storing personal public information;
Information providing means for providing the public information accumulated by the accumulating means in response to a user request, and evaluation information generation for generating evaluation information for the public information of the user who referred to the public information provided by the information providing means Means and an evaluation information notifying means for notifying the user of the evaluation information generated by the evaluation information generating means, whereby the information disclosed by an individual is disclosed according to the usefulness of the person who referred to the public information. The result of evaluating the information is fed back to the information poster, which motivates the individual to disclose the information, thereby promoting information disclosure and information sharing in the organization.

Further, the information sharing system of the present invention, which discloses personal information to a plurality of users and supports information sharing,
Storage means for accumulating personal public information, public information accumulated by the storage means, and a notification condition for notifying the information provider who provided the public information of the use state of the user for the public information by the user. Information providing means for providing the information in response to the request, based on the notification condition, when detecting the use state of the user for the public information provided by the information provision means, the detected use state of the user to the information provider Notification means for notifying, wherein the notification condition is:
By allowing only the information provider to be changed, various information owned by the individual can be disclosed to various persons in an appropriate form, and the information disclosed by the individual is reused within a range not contrary to the intention of disclosure, New information resulting from reuse can be notified to the publisher of the original information, and information disclosure and information sharing in the organization can be promoted.

Further, the information sharing support system of the present invention for supporting the sharing of information by publishing personal information to a plurality of users includes a storage means for storing the public information of the individual, and a public information stored by the storage means. Information providing means for providing information in response to a user's request, and when the user uses the public information provided by the information providing means, the use history information of the used public information is added to the used public information. Use history registration means for associating and registering, and use for calculating an evaluation value corresponding to the use result of the public information stored in the storage means of each user based on the use history information registered by the use history registration means By providing a performance evaluation means and a means for notifying the user of the evaluation value of the usage result of the public information calculated by the usage performance evaluation means, actual production is performed using the disclosed information. Can be used to improve the productivity of the entire group to which it belongs, so that the degree of contribution of the referrer can be evaluated, so that the information disclosed by individuals is not simply disclosed but is Not only is it shared and effectively utilized, and not only the intellectual productivity of the individual who uses it is improved, but also the intellectual productivity of the entire group to which the individual belongs can be improved.

Further, the information sharing support system of the present invention, which discloses personal information to a plurality of users and supports information sharing, comprises: a calculating means for calculating the contribution of each user to the provision and use of public information; Presenting means for presenting the user's evaluation result based on the degree of contribution calculated by the calculating means, to numerically display how much each user has contributed to the operation of the information sharing support system. Can be. In other words, not only providing information that can be shared, but also referring to information and inputting evaluations, and providing information that is evaluated by other users is also evaluated as a contribution point. It becomes a material for synchronization for the user to use the system, and can activate information sharing.

[0035]

Embodiments of the present invention will be described below with reference to the drawings.

(First Embodiment) FIG. 1 is a schematic block diagram of an information sharing support system according to a first embodiment.

In FIG. 1, the information sharing support system 50
Is composed of information registration means 1, information reference means 2, evaluation input means 3, evaluation means 4, emotion recognition means 5, evaluation result notification means 6, input / output means, public information storage means 8, and reference history storage means 9. ing.

The information registration means 1 generates information such as a document describing personal knowledge and know-how, computer software, a picture, and the like, and stores the information in the public information storage means 8.

The information reference means 2 is for a user other than the information poster to search, refer to, and use the information stored in the public information storage means 8. The reference history referred to by this means is the public information. The reference history is stored in the reference history storage unit 9 in association with the public information of the storage unit 8.

The evaluation input means 3 is for an information referrer to input an evaluation relating to the published information.

The evaluation means 4 retrieves the information disclosure results from the public information storage means 8 and the information reference results from the reference history storage means 9, and counts individual evaluations of the public information input by the evaluation input means 3. The calculation result and the referrer identification information and the evaluation information input by the evaluation input unit 3 are stored in the reference history storage unit 9 in association with the public information.

The emotion recognizing means 5 recognizes the emotion from the data inputted by the information referent consciously or unconsciously, and the result of the emotion recognized here is evaluated by the evaluation means as a satisfaction level related to the referred information. 4 is reflected.

The evaluation result notifying means 6 notifies the information poster and the authorized person of the evaluation result stored from the public information storage means 8 in association with the corresponding public information.

The input / output means 7 is connected to these means, whereby the user inputs necessary information and the system presents information to the user. In addition, the information sharing support system 50 is configured to control the transmission and reception of data via the network by the input / output unit 7. That is, the plurality of information sharing support systems 50 connected on the network can access the public information stored in each of them by communicating with each other via the input / output means 7.

FIG. 1 shows a form in which a plurality of information sharing support systems 50 access public information by communicating with each other via a network. However, the present invention is not limited to this case. A single function completes its intended function. That is, a form in which the user who is the third party accesses the stored public information with respect to one information sharing support system 50 is also effective. In the following description, the information sharing support system may be simply referred to as a terminal.

FIG. 2 shows information contents stored in the public information storage means 8 in such an information sharing support system. Each type of information includes an information identification number 21, an attribute 22, and an attribute value 23 as shown in FIG. Attributes include titles, publishers, release dates, types representing know-how, software, paintings, etc., classifications representing business categories, topics and other information categories, related information, search keywords,
Contents, reference history, etc.

FIG. 2A shows an example of know-how information.
The title was the lecture holding procedure, the publisher was Taro Yamada, and the release date was 9
On October 1, 5th, the type was know-how, the classification was visitor service, and the related information was how to write the request document (information identification number # 20).
0), a list of intellectuals (# 350), indicating that the keywords are lecture, visit, university professor, and agenda, and the procedures of (1) to (7) are described as the contents.

Further, as the reference history, an identification number of, for example, a file storing the reference history of each individual is described. In this example, / log / # 24, / log
/ # 38 and / log / # 105.

FIG. 2 (b) shows an example of computer software. The title is a budget management program, the publisher is Momoko Yoneyama, the release date is May 10, 1993, the type is software, and the classification is budget management work. Related information is list of arrangement requests, keywords are budget, purchase schedule and overtime, contents are program file / etc / yosan-kanri, reference history is / log / # 60, / log / # 62, / log
/ # 120.

Next, a method for inputting information via the information registration means 1 will be described.

FIG. 3 is a diagram showing a specific example of the user interface of the information registration means 1.

The information registration window A101 includes a main screen A102 and a control panel A103.

A "classification" button A104 on the control panel A103 is used to specify the classification of information. The classification, which is one of the attributes of the information stored in the information storage unit 8, also indicates the business classification or information category to which the information belongs. A user who accumulates information designates a classification relating to the information via the information registration means 1 and the information is accumulated in the information accumulation means 8 in association with the classification.

An information publisher (hereinafter, referred to as a user) presses a “classify” button A10 on the control panel A103.
When 4 is selected, a conceptual diagram of the classification system associated with the information is displayed on the main screen A102, for example, in a network form. The user associates the classification with the information to be registered by selecting one or more classifications from the classifications displayed on the window A102.

An "information input" button A105 on the control panel A103 is for giving an instruction to switch to a mode for inputting public information. When the user selects an "information input" button A105 on the control panel A103, the main screen A102 switches to a screen for inputting information contents.

FIG. 4 shows a case where the user enters the information registration window A1.
11 shows a display example when text-format information is input on the screen 01.

The user inputs a subject, a type, a format, and contents for the information to be input and disclosed. The contents may be input directly, or the contents of the file may be disclosed as information by designating a specific file name which has already been edited. In this example, the information is in the form of text to be disclosed by the user. However, the information to be registered in the information storage means 8 in the information sharing support system is not limited to the text format. Can be shared by specifying a file name.

Next, a method for searching for and referring to the public information stored in the information storage means 8 via the information reference means 2 will be described.

FIG. 5 shows a specific example of a user interface for searching and referring to information via the information reference means 2.

In FIG. 5A, an information search window A301 includes a main screen A302 and a control panel A303. An information referrer (hereinafter, referred to as a user) designates search target information by selecting a “classify” or “keyword” button on the control panel A303. For example, by instructing a "classification designation" button A303, a conceptual diagram representing a classification system of target information is displayed on the main screen A302, and a corresponding classification is selected.

When the user designates a "search" button A305 on the control panel A303 after designating a category or a keyword, information relating to the designated category or set of keywords is searched. When there are a plurality of search results, the information reference means displays a title list of each information, and the user selects desired information from the title list to specify target information.

In FIG. 5A, a list of a plurality of information titles is displayed on the main screen A302.

FIG. 5B is a display example of a screen on which the user refers to the information of FIG. 5A via the information reference means 2.

Further, the user can input an evaluation for the information referred to via the information reference means via the evaluation input means 3. In the example of FIG. 5B, an “evaluation input” button A40 is displayed on the control panel A401.
When 2 is designated, the screen is switched to the evaluation input screen, and the user can evaluate the reference information.

The present system accumulates the reaction of each individual who referred to the information for the purpose of promoting information sharing, and the information referrer does not input the evaluation because the information referrer feeds back the evaluation result. When the user refers to the "end" button A403 to end the information reference, the screen is switched to an evaluation input screen to prompt the user to input an evaluation for the information.

FIG. 6 is a display example of an evaluation input means for prompting a user who has referred to information to input an evaluation for the information.

FIG. 6A shows an evaluation input window A50.
Button A for switching to detailed evaluation input screen on top
502 and three types of buttons A503 for inputting a rough evaluation. The user can select any one of them and input the evaluation. Each of the three types of buttons indicates a rough evaluation of good, normal, and bad using a face mark. If you want to provide a detailed rating for that information,
If the user selects button A502 and wants to make a simple evaluation due to lack of time or the like, one of the three buttons A503 may be selected.

By providing a simple evaluation input method such as the button A503, it is possible to obtain an evaluation for the information without fail from the user who referred to the information.

When the user who has referred to the information tries to terminate the reference without inputting the evaluation, a message A504 prompting the user to input the evaluation is displayed, so that the evaluation can be collected from all the information viewers. I have to.

FIG. 6B is a display example of a detailed evaluation input screen displayed by selecting the “Detailed evaluation input” button A502 in FIG. 6A. The user inputs numerical evaluations of information referred to by the user, such as effectiveness, reusability, and whether or not recommendation to others, and inputs textual evaluations other than numerical evaluations as comments. You can also. The evaluation information input here is stored in the reference history storage unit 9.
Is stored.

Further, by instructing the "notify information poster" button A601 on the detailed evaluation input screen, the input evaluation can be directly notified to the information poster by electronic mail or the like. By notifying the posted information directly to the information publisher, the information publisher can know the reaction to the public information in a timely manner,
It is also motivating to release the processed second version and to release new information.

Next, the processing operation of notifying the information poster of the evaluation result will be described with reference to the flowchart of FIG.

First, the public information storage means 8 searches for public information registered by the information poster who is now going to refer to the evaluation result (step S1), and displays a public information list (step S2).

FIG. 7 is a display example of an information list displayed at this time.

Reference numeral 71 denotes an information disclosure list display window.
By selecting the 2 button, the classification, keyword,
A list can be displayed by specifying one of the types. For example, when a classification is selected, a conceptual diagram showing a classification pair as described with reference to FIG. 3 is displayed, and a list is displayed by designating a relevant classification from the conceptual diagram. For example, in FIG. 7, when the latest information is specified as the classification 73, when the business related is specified as the classification 7
4. When the software is specified as the type, the display screen is called at each time 75 to display a list.

The information poster can thus refer to the individual public information list, and can also refer to the evaluation result of the public information.

When the evaluation list 76 button shown in FIG. 7 is selected (step S3), the evaluation result of the public information displayed on the screen is displayed (step S4).

FIG. 8 is a display example of an evaluation result. 81
In the example of FIG. 8, an evaluation result window for classified information, which is the latest information, is displayed. On the right side of the subject 82, a rough evaluation result 83 input using the A503 button in FIG. 5 is displayed in a graph format. The number of face marks indicating the evaluation result indicates the number of cases referred to. By viewing the evaluation result display, the information poster can grasp the rough evaluation result of the individual public information.

Therefore, when a more detailed evaluation result is desired to be viewed, a detailed information display button 84 displayed by selecting one face mark is selected (step S5), and a submenu 85 is displayed to display a graph. When is selected, the evaluation result for the public information is displayed in a graph.

FIG. 9 is a display example when the evaluation result of the designated public information is displayed in a graph. The publisher is
If an index A801 such as effectiveness, reusability, recommendation to other companies, etc. of the input evaluation result is checked and specified, the evaluation results of the information are totaled and evaluated using the indicated index. The result evaluated by the function is displayed as a graph in FIG.

Here, when the evaluation list is selected, the process proceeds to the detailed information display processing of the evaluation result of the public information. At this time, even if the name displayed in FIG. 7 is selected (step S
6) Move to the next process.

The reference history of the selected information is taken out (step S7), and the referrer and the evaluation result are displayed for all the reference histories (step S8).

FIG. 10 is a display example when the public information evaluation result is displayed as a list.

In the evaluation of the public information, a name 101 such as a login name, which can identify a referrer, for example, and a value 102 quantified by an evaluation function are displayed as a pair in a table format in descending order of the evaluation value. .

The information poster can designate a row indicating the evaluation made by a certain information referrer on the table, and display the contents in detail. For example, when the individual button 103 is selected (step S9), detailed information of the evaluation for each information viewer is displayed (step S10).

FIG. 11 is a display example of a screen for presenting the details of the evaluation made by a certain information referrer in detail. It is composed of a name 104 that can identify the information referrer, an index for summing up the evaluation results input in FIG. 9 and its value 105, and a comment column 106. The information poster can refer to these displays to know, for each information viewer, how useful the public information was, how the information was utilized, and the like. Further, the content described in the comment column allows the information poster to know a more detailed reaction, and to obtain an extension / improvement of the public information and a hint for the next information disclosure.

When the user information 107 in FIG. 11 is selected (step S11), profile information such as the type of the information user is displayed (step S12). This allows
You can know to whom the public information was useful.

FIG. 13 is a flowchart showing a process of notifying a person who can refer to the evaluation result of another person such as an administrator of the total evaluation of the public information for each information publisher.

First, by performing a predetermined operation through a predetermined display window, the public information storage means 8 retrieves the public information registered by the information poster who is going to refer to the evaluation result (step S20). , The total score is initialized ("0") (step S21). The reference history identification number is extracted from the reference history storage means 9 (step S2).
2), the evaluation data is extracted from the corresponding file (step S23). An evaluation value is determined with reference to the evaluation data and an evaluation table prepared in advance (step S
24), it is added to the total score (step S25). Steps S22 to S25 are repeated until the above processing is completed for all reference histories (step S2).
6) The total score finally calculated is notified as an evaluation result (step S27).

(Second Embodiment) Next, a method of inputting and using the emotional state of a public information viewer as an individual evaluation value will be described.

It is sufficient for the information sharing support system 50 in the second embodiment to have the configuration shown in FIG. 1, but it is sufficient if it has at least the configuration shown in FIG. In FIG. 14, the same parts as those in FIG. 1 are denoted by the same reference numerals.

That is, only the emotion recognition result is used without using the input evaluation data of the evaluation input means 3.

In FIG. 14, the input / output means 7 receives one or a plurality of inputs of text, still image, moving image, sound and the like via a network. It may be directly received from an input device such as a keyboard, a mouse, a microphone, and a camera without going through a network.

[0094] The information registering means 1 is for registering information to be disclosed by the user to others in the public information storing means 8.

The information reference means 2 is for searching, referring to, and using information registered in the public information storage means 8.

The reference history accumulating means 9 accumulates identifiers of information on which operations such as search and reference have been performed, and, if necessary, information reference results such as user identifiers and date and time.

The emotion recognition means 5 recognizes the user's emotion from the data consciously or unconsciously input by the user, and recognizes the emotion by using the contents of the response with the user via the information reference means 2.

The emotion recognition means 5 may have a configuration as shown in FIG. That is, an emotion expression dictionary 60 for extracting expressions (emotion expressions) expressing emotions contained in texts, voices, and the like input by the user is provided. And sends the result to the emotional state determination means 62.
The emotion state determination unit 62 recognizes the user's emotion using the extraction result.

The emotion recognition means 5 may have a configuration as shown in FIG. That is, the emotion state determination unit 62 determines the emotion state using both the extraction result of the emotion information extraction unit 61 and the content of the response to the user via the information reference unit 2. The emotion recognition result is registered in, for example, the reference history storage unit 9.

The evaluation means 4 shown in FIG. 14 uses the information reference results and emotion recognition results accumulated in the reference history accumulation means 9 to calculate an individual's evaluation value for the public information and statistics of the evaluation value. The evaluation result is also stored in the reference history storage unit 9.

The evaluation result notifying means 6 notifies the person having the authority (the information provider or the user who is referring to the information) of the evaluation value of the individual.

The processing operation of the information sharing support system 50 having the configuration shown in FIG. 14 will be described below with reference to the flowchart shown in FIG.

FIG. 19 shows an example of the interface screen of this embodiment.

The information reference means 2 understands the user's input, searches for the corresponding information from the information in the public information storage means 8, and presents the result to the user (steps A1 to A4).
For example, Japanese Patent Application No. 7-86266 and Japanese Patent Application No.
No. 235805 describes details.

The input understanding / response generation is not limited to text, but may be realized by menu selection, voice recognition and voice synthesis, or a combination thereof. An implementation method mainly using voice is described in, for example,
No. 18 is a known technique.

For example, an input / output interface as shown in FIG. 18A is displayed when a public information viewer (herein, referred to as a user) performs an operation such as inputting a command. The upper part of the input / output interface is a graphics or text window for displaying searched data, and the lower part is a text window for receiving a search command and displaying a response.

For example, in the lower text window,
A message such as "What is your requirement?" Or a prompt is displayed. Here, when the user enters a search sentence such as "I want to read a business show business trip report," the search results are displayed in the upper window, and at the same time, "13 items are found, which one do you want to see?"
Is presented. Here, assuming that the user has selected a document “Plan-Shimada” using a pointing device such as a mouse, as shown in FIG.
The selected document is displayed. A response such as "Do you want to see other things?" Is output, and the user responds "This is okay. Thank you."

Next, the process proceeds to step A5, where emotion recognition is performed. There are three general methods of emotion recognition. First, there is a method of extracting an expression (emotional expression) that can be generally interpreted as expressing an emotion from a user's conscious or unconscious behavior (input sentence, utterance, gesture, facial expression, etc.), and estimating the emotion using the extracted expression. Next, there is a method of analyzing the current situation of the user and estimating the user's emotion from the context. Finally, one of the above methods is combined to recognize emotions. For example, with regard to facial expression recognition, methods such as Morishima et al. (NICOGRAPH Proceedings, pp.17-25, 1993) and Kanazawa et al. It is described in IEICE Transactions D-II, Vol.J77-D-II, No.8, pp.1512-1521).

In addition, speech recognition of emotion words having linguistic information instead of rhythm information is described, for example, in Takebayashi et al. (Transactions of IEICE, D-11, Vol. )
The method of performing emotion recognition for one utterance using the results of both linguistic information speech recognition and non-verbal information speech recognition is as follows.
It is described in detail in Japanese Patent Application No. 7-86266.

As a method of estimating the emotion from the situation, an attempt to estimate the emotional state of the character from the description of the story has been made by Lehnert et al. (Cognition and
Emotion, pp. 299-322, 1987).
And Dyer (Emo-ions and theair)
Computations: ThreeCompu
ter Models ", 1987. As a compound of the two, Shibazaki et al. (Japanese Patent Application No. 7-23580).
5).

If the first method is used in the emotion recognition section 5, for example, the emotion recognition dictionary 5 has an emotion expression dictionary 60 having contents as shown in FIG. 19 and extracts the emotion expressions included in the input from the user. .

Referring to the emotion expression dictionary 60 in FIG. 19 by the emotion information extracting means 61, the user inputs "OK, thank you" in FIG. "Thank you> Satisfaction (
Emotion information such as "middle)" is extracted.

The emotional state determination means 62 calculates the average of these emotional information and determines the emotional state of the user as "emotion: satisfied, degree: medium" or the like.

The types of emotions include not only satisfaction and dissatisfaction, but also
If an emotion expression dictionary of surprise, distrust, sadness, boredom, etc. is prepared, those emotions can be recognized. In addition, the same processing as that for text is used to extract a user's solitude such as “Hey”, a gesture such as a nod, and an emotional expression such as smiling.

The evaluation means 4 determines an evaluation value using the emotional state. For example, if the feeling of satisfaction is positive, the evaluation is positive, and if the degree is medium, a value such as evaluation value = + 2 is determined and stored in the reference history storage means 9 (step A6). Further, an average may be obtained by using evaluation values in the reference history of another user, or a relative evaluation value may be calculated by comparison with other registered public information and registered.

The above processing is executed until the search processing is instructed by the user (step A7).
If the search of the public information desired by the user fails, the process proceeds to step A7.

The average and relative evaluation values of these evaluation values are
When the user searches for information, it can be shown to the user. For example, in FIG. 20A, a search sentence of the user “I want something interesting” is color-coded by an evaluation value of an axis such as “interesting <-> boring (difficult)” and shown to the user.

Further, as shown in FIG. 20B, the most popular documents are presented in response to the user's input “Tell me what is good”.

In the configuration shown in FIG. 1, evaluation input means 3 is provided in addition to emotion recognition means 5, and as shown in the flow chart of FIG. 21, evaluation means 4 outputs both the input of the evaluation value from the user and the result of emotion recognition. If obtained (step A9),
The evaluation value is calculated using both of them (step A10).

Alternatively, as shown in the flowchart of FIG. 22, after calculating the evaluation value in step A10, the result is shown to the user (step A11), and the change is permitted (steps A12 to A13).

The emotion recognizing means 5 may further have a configuration as shown in FIG. That is, when the evaluation data for the information referred to by the user is obtained, the emotional state of the user is determined using the evaluation data. For example, after the present system presents a document designated by the user as shown in FIG.
As shown in (b), by the function of the evaluation input means 3,
You are prompted to enter an evaluation such as "How is it?" On the other hand, when there is a user input such as “Yeah, sorry,” the input sentence can be analyzed to obtain the user's evaluation value. At the same time, the emotion recognition means 5 obtains emotion information such as "emotion: satisfied, degree: low". The evaluation means 4 calculates an evaluation value based on these two values.

FIG. 24 shows an example of storage of reference history contents stored in the reference history storage means 9 in such an information sharing support system. The reference history for a public information is
The referrer and each evaluation item are accumulated in a table format.
Reference numeral 201 denotes an item name of the table, and reference numeral 202 denotes each item value.

Log # is the identification number of the reference history, use
rID is the identifier of the referrer, and the evaluation A is the evaluation result input using the A503 of FIG. 6A via the evaluation input means 3, and indicates good (3) normal (2) bad (1). The evaluation B is an evaluation result obtained through the emotion recognition means 5 and indicates satisfaction (3) normal (2) dissatisfaction (1). The validity, reusability, and recommendability are the values input in FIG. 6B of the evaluation input means 3, and the evaluation points are the evaluations input by the evaluation input means 3 and the emotion recognition means 5 by the evaluation means 4. The calculated evaluation score and comment indicate the file name in which the comment input in FIG. 6B is described. The reference time represents the time of referring to the information in seconds. If you have a copy,
Indicates whether or not the information has been downloaded. The reference time and the presence or absence of the copy serve as references when performing an objective evaluation of the information.

(Third Embodiment) Next, a third embodiment, which is a modification of the first embodiment, will be described. In this modification, an expected value of information validity is calculated and presented in the information reference means 2 based on past evaluation results.

FIG. 25 shows an example of a user interface for retrieving and referring to information via the information reference means 2. A display 301 of an expected value of information validity is added to the user interface shown in FIG. Things. Information is displayed in descending order of expected value. In FIG. 25, the average of the total scores 102 in the evaluation list display window shown in FIG. 10 is displayed as the expected value. By displaying the expected value, it is possible to obtain a clue to select highly effective information from a large amount of information. In the conventional information search, only the problem that the information meets the search condition sought has been a problem, but in the present embodiment, an index of effectiveness can be given in addition.

The calculation method of the expected value can be some variation other than the above.

In the above description, the average of the total score 102 is simply set as the expected value. However, it is also possible to set the weighted average obtained by weighting the reference person as the expected value. As a weight of the referrer, a table may be prepared in advance and used, or in an organization such as a company, means for determining the weight according to the position may be considered. This method is intended to increase the accuracy of the expected value according to the experience and performance of the referrer.

A method of calculating an expected value by reflecting the date and time when the information is created is also conceivable. For example, a value corresponding to the time elapsed at 10 points / year is subtracted from the expected value. Thus, an expected value reflecting the “freshness” of the information can be calculated.

As another method of calculating the expected value of the effectiveness, a method of using the expected value of the related information may be considered. For example, the average of the expected value calculated by any of the above methods and the expected value of the related information is displayed as the expected value. This makes it possible to calculate an expected value reflecting the expected value of the dependent information.

(Fourth Embodiment) Next, a fourth embodiment of the present invention will be described.

In the first embodiment described above, a method is described in which all public information is collectively searched through a search window as shown in FIG. 5, but in such a unified management method, information to be registered and published is As the number of cases increases, it becomes more difficult to specify appropriate classifications and select keywords, and it becomes increasingly difficult to search for desired information. There is a problem in that the information cannot be found, and the effective use of the disclosed information is prevented.

Therefore, as a modification of the unified management system in the first embodiment, a distributed management system in which the management is divided for each individual is considered from the viewpoint of search efficiency.
That is, each member of the group sharing the information decides to manage the shared information according to their own specialty and division, and the necessary information is searched for by accessing the information managed by the member in charge of the field. As a result, unnecessary information can be excluded from search targets in advance, and efficient search can be performed on a human basis.

In the information search in the distributed management method as in the present embodiment, in addition to providing a search window as shown in FIG. 5 for each member, each member manages the information in a divided manner. Since the number of pieces of information to be processed is reduced, the method of managing the information as a hypertext system becomes practical.

FIG. 26 shows a display example of a method of searching for shared information by using such a home page for each individual as an entrance. Each member uses his / her specialty in his / her area of responsibility to design appropriate and rational classifications and link hierarchies so that necessary information can be more easily found, and registers them as headings and hyperlinks, for example, as shown at 401. And make each other public.

On the other hand, in the unified management system, uniform management may be performed due to bias of the manager's expertise, or inappropriate management may be performed in a field with little knowledge. Such a distributed management method also has the advantage that appropriate management can be easily performed by each expert in any field.

In the decentralized management system of this embodiment, as the number of shared information increases, the number of information managed by each member also increases, and desired information is searched / discovered similarly to the unified management system. A problem that it becomes increasingly difficult to do so. In such a case, it is easy for the hypertext system to select and manage links to specific information. In fact, many hypertext systems are provided with a “bookmark” function for recording and storing such specific link destinations (for example, HotList of Mosaic and BookMark of Netscape).
s etc.).

By using such a function to specially manage a selected group of useful information, customization is generally performed so that necessary information can be quickly found when necessary. Have been.

It is obvious that such specially managed information is useful information, at least for the individual managing such information. In other words, it can be considered that such special management itself directly leads to the evaluation of the information and the evaluation of “+” to the provider of the information. Therefore, it is reasonable that some kind of “+” evaluation is automatically registered for the information without inputting by the evaluation input means as shown in FIGS. 6 and 7 shown in the previous embodiment. is there.

In the present invention, it is assumed that the information registered as a special management target is automatically registered with a prescribed evaluation of “+”, and the administrator particularly wants to register an evaluation value higher than the default value. In addition, only when it is desired to send a comment to the poster, the input can be made using the evaluation input means as shown in FIGS.

The list of information selected as a target of such special management is not only information useful to the manager, but also a field filtered based on the specialty of the manager. In other words, it is a list of information whose value has been compensated, and is likely to be information of high value that is publicly shared by itself.

That is, making such a list open and shared means sharing the information search know-how of each individual.

For example, as shown at 402 in FIG. 26, information related to a certain heading can be made to follow a link to a home page published by an appropriate manager.

It is appropriate that the published list itself is to be evaluated by others, like other public information. At that time, if any kind of “+” rating is given to such list information, some sort of “+” rating is automatically given to the linked information listed therein. Is reasonable. Therefore, in the present invention, when a rating of “+” is given to such list information, an evaluation point of a predetermined ratio is automatically added to the information of the link destination registered in the list. Shall be performed.

However, when such a list information is given a rating of "-", the evaluation should be attributed to the list information.
It would be reasonable to limit the registration of the evaluation to the list information and not to the information linked to.

Also, such list information should not be limited to creation and management by individuals, but it is also recommended that a plurality of people jointly create and publish the list information. It is conceivable that the evaluation given to the information is apportioned according to a ratio determined among the co-creators.

In the case of the above-described distributed management method by individuals, in order to facilitate information search on a human basis, all members sharing information, each field, each department, and each assigned task are performed. For example, it is conceivable that only a specific member of the list is displayed in a list to make it easier to find an individual who manages appropriate desired information.

FIG. 27 shows a window as an example of such an interface. FIG.
In FIG. 7, for the sake of simplicity, only the name of each individual is displayed. However, by operating the portion with a mouse or the like, a simple profile relating to the individual's area of responsibility is displayed. A suitable administrator can be selected.

Also, a specific individual having authority such as an organization manager can be used as an interface for opening an individual evaluation result display window for each member shown in FIG.

Further, the network-like display in FIG. 26 represents the information reference relationship between the individuals as one means for making it possible to intuitively grasp the information reference relationship between members based on the above-mentioned list information. Display the link together,
It is intended to allow an individual who has publicly provided information referred to by other members to visually grasp the information.

However, in FIG. 26, for simplicity, the reference relation between the individuals is displayed as an undirected graph, but in order to reflect the reference relation in more detail, a directed graph expression,
It is also possible to change the line width according to the number of references and display.

As described above, according to the above-described first to fourth embodiments, the information poster can know in detail how useful the information disclosed by the individual was to others. In addition, by releasing information and giving feedback on the evaluation based on the content of the disclosed information,
Motivation for individuals to disclose information is provided, information disclosure is promoted, and information sharing in organizations is promoted.

The present invention is not limited to the above-described first to fourth embodiments, and can be appropriately modified and implemented without changing the gist.

(Fifth Embodiment) FIG. 28 is a block diagram showing a configuration of an information sharing support system according to a fifth embodiment of the present invention.

Referring to FIG. 28, information sharing support system 1
000 includes an input / output unit 1001, a use notification condition management unit 1002, a use notification condition storage unit 1003, an information management unit 1004, and an information storage unit 1005.

The information storage means 1005 stores various formulas
The content information and the additional information related to the information are stored.

The information management means 1004 is the information storage means 1
005 is for managing the information stored in 005.

The information sharing support system 1000 is a device for searching and presenting information stored in the information storage means 1005 in response to a request from an information requester.

The input / output means 1001 receives an input of an information requester directly or from another system 1000 via a network, and outputs a response to the information requester. The input / output unit 1001 sends a request from the information requester to the information management unit 1004, and the information management unit 1004 searches for and presents appropriate information from the information storage unit 1005. Also, the input / output unit 1001 sends information input by the information provider to the information management unit 1004, and the information management unit 1004 registers the information in the information storage unit 1005.

The information management means 1004 also performs a process of generating a response to the information provider as necessary and outputting it using the input / output means 1001.

[0160] The information management means 1004 is the information storage means 1
User information relating to the information requester stored in 005;
Input / output means 1 for reading out auxiliary information relating to the information to be presented
001, while the use notification condition, which is stored in the use notification condition storage unit 1003 and describes the type of notification presented when the information requester uses the presented information, is read by the use notification condition management unit. Then, it is also passed to the input / output means 1001. Usage notification condition management means 1002
Is a means for searching, creating, and modifying the use notification conditions stored in the use notification condition storage means 1003.

As shown in FIG. 28, it is clear that the information sharing support system of the present invention can be used in a form of connecting a plurality of devices via a network. (Described later) can be completed. In the following description, the information sharing support system may be called a terminal.

FIG. 29 shows the system 100 shown in FIG.
0 shows the configuration of FIG.

The information management means 1004 includes a user information storage means 1017 for storing user information relating to the interpersonal relationship between the information requester and the information provider, and a user information storage means 101
User information management means 1015 for searching, presenting, adding, and editing the user information stored in the storage 7 and the information storage means 100
Attached information storage means 1018 for storing ancillary information such as a provider, a search keyword, and a disclosure range of the information stored in No. 5
Additional information management means 101 for searching, presenting, adding, and editing the additional information stored in the additional information storage means 1018
6 is comprised.

The use notification condition management means 1002 searches for, presents, and adds the use notification conditions stored in the use notification condition storage means 1003.
3, a use notification condition editing unit 1011 that edits the use notification condition stored in the use notification condition storage unit 1003 through the use notification condition search / presentation unit 1013, and determines whether a condition for notification of the use notification condition is satisfied. The determination unit 1014 includes a determination condition determination unit 1014 and a notification message generation unit 1012 that generates a notification message sent when a notification condition is satisfied.

FIG. 30 shows information exchange in an environment where a plurality of users own the information sharing support system 1000 having the configuration shown in FIG.
In FIG. 30, an information sharing support system a, an information sharing support system b, and an information sharing support system c are stored in a data storage unit a of user A, a data storage unit b of user B, and a data storage unit c of user C, respectively. This is for searching and presenting the published information.

Note that the data storage means here is the one shown in FIG.
8 information storage means 1005, use notification condition storage means 10
03 is a generic term.

In FIG. 30, for example, the user A requests the information sharing support system b of the user B to present the information stored in the data storage means b. Can be presented. Further, the user A can accumulate the information presented in this manner in the data storage means a by registering the information in his / her own information sharing support system a.
Similarly, the user C sends data storage means a and b to the information sharing support system a and the information sharing support system b, respectively.
Requesting the presentation of the information stored in the system, and receiving the presentation of the information.

FIG. 31 is a view for explaining the structure of a search keyword added to each piece of information out of the additional information stored in the additional information storage means 1018. FIG.
In FIG. 1, search keywords such as “work”, “organization”, and “meeting” form a lattice-like hierarchical structure according to the abstract-concrete relationship of their meanings, and the left-hand side in the figure has a higher-level abstraction. The search keyword on the right side is a lower specific and detailed search keyword.

[0169] One or more search keywords are added to each specific information. For example, search keywords “minutes” and “meeting” are added to “data 2” in the figure.

FIG. 32 is a diagram showing the contents of individual search keywords in the search keyword structure shown in FIG. In the figure, for example, the search keyword “work” has a search keyword “general” as its “top keyword”,
"Paper", "Patent", "Report" as "Lower Keywords"
Are described. Also,
In the "synonym" item, a plurality of words that can be used as synonyms of the search keyword are described. For example, in the “synonym” item of the search keyword “work”, words such as “document”, “document”, and “material” are described in addition to the word “work”, and the attached information management unit 1016 Based on these words, the information requested by the information requester is identified.

FIG. 33 is a diagram showing a hierarchical structure of a person category stored in the user information storage means 1017, which is a category relating to the person-person relationship between the information requester and the information provider. In FIG. 33, individual person categories such as “internal”, “outside”, and “inside” form a tree-like hierarchical structure based on the abstract-concrete relationship of the meaning (solid line in the figure). The higher-level abstract category and the right-hand side are lower specific and detailed categories.

Each specific user information is classified as belonging to one or more semantic categories (dotted line in the figure). That is, the user information describes information about the classification of each user's person. For example, in the figure, “user information 1” includes the person categories “inside”, “boss”, “acquaintance”, “gender”, “ It is said to belong to "older."

FIG. 34 is a diagram showing the contents of individual person categories in the person category structure shown in FIG. In the figure, for example, for the person category “in-house”, attributes common to the category are “name”, “address”, “sex”, “birth date”, “affiliation”, “post”, “employee number”, and “extension”. Is set. These attributes are inherited by the superior-subordinate relationship of the person category.

FIG. 35 is a diagram showing the contents of the attached information stored in the attached information storage means 1018. Attached information,
Semantic by attribute. The attribute 71 includes a “provider” attribute indicating a provider of the information, a “use notification condition” attribute associated with a use notification condition of the information, and, when the information is created with reference to other information, A "reference information" attribute indicating the source information, a "search key" attribute indicating the association with the search keyword shown in FIG. 31, "information name" and "content" indicating the name added to the information and the content of the information An attribute, a “file name” attribute indicating a file name of information in the information storage unit 1005 corresponding to the attached information, and a “disclosure range” indicating a range to which a user who can disclose the information belongs.
When the information is already open to other users, the attribute includes a “referrer list” attribute for managing the name of the open user.

FIG. 36 shows a usage notification condition storage unit 1003.
FIG. 4 is a diagram showing the contents of a use notification condition stored in the storage device.
The use notification condition is defined by an attribute. The attribute is an “attached information name” attribute that indicates the name of the associated information associated with the use notification condition, a “notification destination” attribute that indicates the user name of the notification destination when notifying the use of the information, and a notification is generated It is composed of a "notification condition" attribute indicating conditions for causing the notification, a "notification method" attribute indicating a notification method when the notification is performed, a "notification deadline" attribute indicating a period required for notification when using the information, and the like. You.

FIG. 37 classifies and describes the contents of the “notification condition” attribute of the use notification condition of FIG.

In FIG. 37, when the notification condition is “registration”, the information provider (publisher) designated in FIG. 35 indicates that the information disclosed to the other party has been registered in the information sharing support system of the other party. ) Describes the judgment conditions for notification. As a determination condition, it is defined to notify an information provider when information disclosed to another person detects a call of a “registration” procedure in the information sharing support system of the other person.

If the notification condition is "edit", the information provider (publisher) designated in FIG. 35 is notified that the information disclosed to the other person has been edited by the information sharing support system of the other person. Are described. As a determination condition, it is defined to notify the information provider when it is detected whether or not there is a difference between the information disclosed to the other person and the information at the end of editing in the information sharing support system of the other person.

If the notification condition is “access”, a determination is made to notify the information provider (publisher) designated in FIG. 35 that the information disclosed to another person has been accessed by a third party. The condition is described. As a determination condition, it is defined to notify the information provider when the occurrence of the presentation by the information sharing support system of another person is detected.

When the notification condition is “comment”, a determination for notifying the information provider (publisher) designated in FIG. 35 that the other person has added some information to the information disclosed to the other person. The condition is described. As a criterion, it is defined to notify the information provider at the end of editing of the information disclosed to the other person in the information sharing support system of the other person when the presence or absence of addition to the public information is detected. I have.

The above notification conditions are one specific example, and various definitions can be made as necessary.

FIG. 38 shows the attached information storage means 1018, the use notification means storage means 1003, and the information storage means 1
It is a figure which shows a specific example of the attached information, use notification condition information, and public information respectively stored of 005.

Reference numeral 2000 denotes an example of document information which is public information stored in the information storage means 1005. This information is stored in the file name “takagi / refs / p”, for example.
apers / data1. doc ”.

Reference numeral 2001 denotes the attached information associated with the document information 2000. In this example, 2001
The "information name" of the information is described as "internal report search result" and the "content" is described as "report on document DB search system". The "search key" of the information is "document" and "search""Database""Report""Survey","ReferenceInformation" is "None", "Publication Scope" is "Inside", and "Referer List" is "(Fumio Ota, Susumu Inada)" ing. Further, it is described that the “use notification condition” is associated with the use notification condition “notification condition 1”.

The use notification condition "notification condition 1" is described in 2002. In this example, the “notification destination” of the usage notification condition associated with the attached information 2001 is “Ichiro Takagi”, the information provider of the public information, the “notification condition” is “registration”, and the “notification method” is “window”. And that the "notification deadline" is "none". That is, when the user who has acquired the public information 2000 registers the information 2000 in his / her information sharing support system, it is necessary to notify the result by displaying a “window” on the terminal of “Ichiro Takagi”. It indicates that there is.

FIG. 39 is a diagram exemplifying a part of individual user information stored in the user information storage means 1017. The user information describes, for each of the information requester and the information provider, information on which person category the user belongs to and other accompanying information about the user. For example, in the user information 2010 indicated by the name “Ichiro Takagi” in the figure, the “person category” is set to “person”, so this user information is the information provider of the information provider who is the administrator of the information sharing support system. Indicates information. Further, the user information has various attributes such as “address”, “birth date”, and “affiliation”.

The user information “Kyoko Yamada” 2011 is an example of user information having a relationship of “friend” with “Ichiro Takagi” who is the “person” in the person category, and the user information “Noboru Takenaka” 2012 is the user information “Noboru Takagi”. This is an example of user information in a relationship between "Ichiro" and "boss".

The user information "Goto?" 2013 is a person of "an acquaintance" but a "other company", and therefore, there is an attribute value such as "address" which has not been determined yet.

FIG. 40 is a flowchart for explaining the processing operation of searching and presenting public information in the information sharing support system of FIG.

Hereinafter, a user who requests the information sharing support system to present information will be referred to as an information requester.

First, a connection is made with the information requester (step S12)
01), the information sharing support system starts storing the response history. Next, the information sharing support system identifies user information representing the information requester (step S1202).
Then, the requested public information is identified (S1203).

The user information is identified by the user information management means 1
015. If the user information of the information requester does not exist in the user information storage unit 1017,
New user information is created as a “first meeting” user (steps S1204 to S1205).

The identification of the public information can be performed by the additional information management means 10.
16. If the search keyword of the requested information cannot be identified, the information is identified by interacting with the information requester if necessary (step S1206).
To S1207). If the identification is not possible, for example, if the identification is not possible even after a certain number of conversations, an error processing is performed and the processing is terminated. (Step S120
6 to S1207, step S1214).

After identifying the user information of the requester and the additional information of the public information requested by the requester, the information sharing support system checks whether the additional information can be disclosed to the requester. Perform as follows.

First, it is determined whether or not the requester belongs to the range indicated in the “disclosure range” attribute by referring to the value of the “disclosure range” attribute of the additional information associated with the requested public information ( Step S1208). If the requester is not within the disclosure range, the requested information is not disclosed (step S1209). For the requester within the disclosure range, check the contents of the "provider" attribute of the attached information to determine whether the information is obtained from another user's information sharing support system (step S1210). If the information is obtained from another person, check the "notification condition" attribute of the usage notification condition associated with the information and the additional information, and if the value is "access"
Is described, the user indicated by the “notification destination” attribute is notified that the information has been accessed. (Step S1211).

Next, the information sharing support system discloses the information to the requester (step S1212). In addition, the name of the information requester is added to the “reference list” attribute of the disclosed information (step S1213), and the dialog with the requester ends (step S1214).

FIG. 41 is a flow chart for explaining processing operations for registering and editing public information in the information sharing support system of FIG.

The user can create new information by registering the public information obtained from the information sharing support system of another person in his / her own information sharing support system and editing the information. Hereinafter, a user who registers information in the information sharing support system and edits the information, which is the owner of the information sharing support system, will be referred to as an information provider.

First, the information sharing support system initializes a user who should be notified of the result of registration, addition, and editing of information, and a registration notification target list, which is a list of notification contents, that is, empties the list. Set (Step S130)
1).

Next, the information sharing support system checks whether or not the operation of the information provider is registration of information obtained from another user's information sharing support system (step S1302). If the registration is for acquired information,
Only the acquired information and the information related to the information are allowed to be edited, and the use notification condition is not allowed to be edited (step S1303).

If the acquired information is not registered, it is evaluated whether the operation is an operation of information already registered in the information sharing support system (step S1304).

In the case of operation of unregistered information, that is, creation of new information, a means for registering new information is called to urge generation of new information. In creating new information, the provider edits each of the information, the associated information, and the use notification condition (step S130).
5).

When the provider edits with reference to information already registered in the information sharing support system,
Edit the information, the additional information associated with the information, and the use notification condition (step S
1306).

[0204] Next, the information sharing support system evaluates whether or not the provider has edited the information described in the use notification condition related to the information, and notifies the provider if notification is necessary. The user and the contents of the notification are added to the usage notification target person list (step S1307).

After a series of editing is completed (step S13)
At 08), the information sharing support system refers to the contents of the use notification target person list and notifies the user requesting the use notification of the use status (step S1309).

FIG. 42 shows one of the operations of registering, adding, and editing information in the information sharing support system shown in FIG.
In particular, it is a flowchart describing in more detail the processing operation of the evaluation of the use notification condition and the update of the use notification target list shown in step S1307.

First, the information sharing support system examines the “reference information” attribute of the additional information associated with the information edited by the provider, and the information is configured with reference to other information. It is determined whether or not there is (steps S1401 to S1402). If you are referencing other information,
The processing shown in FIG. 42 is executed recursively (step S
1403).

If the information does not refer to other information, it is checked whether the “notification period” attribute of the use notification condition associated with the information is currently valid (step S1404). If the “notification deadline” is valid, it is checked whether the condition described in the “notification condition” attribute has been satisfied by the processing performed by the information sharing support system until then (step S140).
5).

If the “notification condition” is satisfied,
With reference to the "notification type" attribute, a message for notification corresponding to the content is created (step S1406).

Next, referring to the "notification destination" attribute of the usage notification condition, the notification destination and the notification message created in step S1406 are added to the usage notification target person list (step S1407).

In the above processing, the dialogue between the information requester and the information sharing support system, or the information provider and the information sharing support system, can use a method using a natural language, a method using a visual interface, or the like.
In this embodiment, an effective method is proposed below.
The present invention does not specify the method.

[0212] When the above-mentioned information and user information are corrected, the information sharing support system presents a visual interface to prompt the information provider to create and correct the information. Although the embodiments suggest the effective method below, the present invention does not specify the method.

In the above description, the use notification condition is stored in association with each piece of information. However, it is also possible to store this use notification condition in association with a search key of information. is there. In this case, the information provider
It becomes possible to specify the same use notification condition for all information associated with a certain search key. By realizing such designation, it becomes possible for an information provider to receive a notification of a reaction regarding information disclosed by the user in a case where a field indicated by a certain search key has an important meaning. .

Further, since the use notification condition associated with the search key can be used as a default value of the use notification condition at the time of registering new information, it is easier to specify the use notification condition at the time of registering new information. Can be realized.

Next, the processing operations shown in FIGS. 40 to 42 will be described based on specific examples.

First, referring to the flowchart shown in FIG. 40, the information sharing support system of the information provider "Ichiro Takagi" shown in the information 2010 of FIG. The case where is connected will be described as an example.

First, the information sharing support system identifies the user information of the information requester (Omori) (step S120).
1).

Next, the information requested by the requester is identified from the input of the requester. In this example, information that matches a search key associated with the information is specified. The search key can be input from a natural language sentence, extracted from a sentence, or interactively prompted by the requester on a template interface. However, the method for acquiring the keyword is not limited here. .

FIG. 44 shows an example of a method for inputting a keyword through the template type interface.

From the input by the user to the user interface shown in FIG. 44, the information sharing support system sets the search key of the information requested by the requester to “document”.
Identify “search”, “survey”, and “report”. The attached information management means 1016 searches the information in the information storage means 1005 using this search key, and identifies, for example, the information expressed in FIG. 38 is the information requested by the requester (step S1203).

Next, the information sharing support system checks whether this information should be disclosed to the requester based on the attached information 2001 shown in FIG. Since the “disclosure range” attribute of the attached information 2001 is “intra-section”, the information sharing support system obtains information that this information can be disclosed to “intra-section”. By referring to the user information of the requester shown in FIG. 43, it is specified that the requester belongs to the range of “section”, that is, the information can be disclosed (step S1208).

Further, by comparing the value of the “provider” attribute “Ichiro Takagi” of the attached information 2001 with the name of the owner of the information sharing support system, the information sharing support system can Confirm that the information is not obtained from the information sharing support system of the user (step S
1210).

As a result, the information sharing support system shown in FIG.
Is presented to the requester (step S1212), and the requester's name "Akio Omori" is added to the "referrer list" attribute of the attached information 2001 (step S1213).

FIG. 45 shows an example of a method in which the information sharing support system presents the public information to the requester.

The information display window 170 shown in FIG.
1 is displayed on the terminal of "Omori" who is the information requester. The information name, contents, and contents of the information requested by “Omori” are displayed in the information display section 1703 on the information display window.
Is displayed in. By operating the information registration button 1702, the requester "Omori" can register the presented information as information in his or her information sharing support system.

After Omori has registered the information of "Ichiro Takagi" shown in FIG. 38 in his own information sharing support system as shown in FIG. 45, the information sharing support system shown in FIG. 41 and FIG. The information registration / addition / edit processing operation will be specifically described. Hereinafter, the information sharing support system refers to the information sharing support system of "Omori" who is an information provider.

FIG. 46 shows the information display window 1 shown in FIG.
10 is a display example of an interface for information registration presented to an information requester when an information registration button 1702 is operated on the screen 701.

First, the information sharing support system initializes a user to whom the result of editing is to be notified and a list of registered notification targets for storing the content of the notification (step S13).
01).

FIG. 47 shows an example of the structure of the registration notification target person list.

In the example of FIG. 46, since the information to be registered by the provider is obtained from another person (Takagi), the information sharing support system displays the information and
Only editing of information and auxiliary information is permitted (step S13)
02, S1303). Therefore, on the information registration window 1801 in FIG. 46, only the information content 1802, the information content edit button 1803, and the attached information edit button 1804 are displayed. Provider provides information content edit button 1803
Is operated, and the contents of the attached information can be edited by operating the attached information edit button 1804.

FIG. 48 is a flowchart showing the operation of the additional information edit button 1 shown in FIG.
11 is a display example of a method for editing attached information displayed when the user operates the button 804. Additional information editing window 20
Required attribute values of the attribute information 2001 shown in FIG. 38 presented by the information sharing support system of “Takagi” are copied and displayed on 50. The use notification condition information which is the value of the “use notification condition” attribute is a copy of the use communication condition information associated with the information in FIG.

[0231] The provider sets the attached information editing window 2050.
Above, the attribute value of the attached information can be edited, but the contents of “provider” and “usage notification condition” cannot be changed. If an attempt is made to change the information, the information sharing support system issues a warning and notifies the requester that the change cannot be made.

FIG. 49 shows an example of a warning display 2051 by the information sharing support system.

When the provider operates the registration button 1805 in FIG. 46, the edited information is registered in the information sharing support system of “Omori”.

FIG. 50 shows an example of the result of registering the public information, the accompanying information, and the use notification information shown in FIG. 38 presented by the “Takagi” information sharing support system in the “Omori” information sharing support system. Show.

In FIG. 50, use notification condition 2061
Is a copy of the use notification condition 2002 of FIG. 38 automatically. A character string that can be identified by the information sharing support system of “Omori” is automatically added to the name of the use notification condition (“notification condition Takagi-1” in this example).

Since the information has been registered, the information sharing support system evaluates whether the use notification condition of the registered information in FIG. 50 is satisfied (step S).
1307).

First, the “notification term” attribute of the use notification condition 2062 is evaluated, and it is confirmed that this attribute value is currently valid (step S1404). Next, it is evaluated whether “registration” which is the value of the “notification condition” is satisfied (step S1405).

Since the information shown in FIG. 50 is immediately after registration in the information sharing support system, this condition is satisfied. Therefore, the information sharing support system adds an item to notify the registered information to “Ichiro Takagi” by displaying a “window” on the “notification destination” by displaying the “window” to the use notification target person list (step S1406-
S1407).

Based on the result, a window for notifying that the published information has been registered is displayed in the information sharing support system of "Takagi Ichiro" (step S130).
9).

FIG. 51 shows the information sharing support of “Ichiro Takagi”, the original information provider who presented this information (FIG. 38), by registering the information of FIG. 50 in the information sharing support system by the user “Omori”. It is an example of an expression of the usage notice displayed by the system.

[0242] On the use notification window 2070, summary contents 2071 of the notification contents indicating the contents of the registration / addition / edit processing executed for the disclosed information and the name of the user who performed the processing are shown. A detailed content display button 2072 for calling a display means for knowing the content of 2071 in more detail, and a use notification condition edit button 2073 for calling a means for editing a use notification condition of the information based on the content are displayed. You.

FIG. 52 shows an example of a method of editing the use notification condition called when the use notification condition edit button 2073 is operated in FIG. The information provider can edit the usage notification condition of the information registered and registered in the information sharing support system of another user on the usage notification condition editing window 2080. Further, by instructing the button 2083, the contents of the edited use notification condition are added to the notification target information, that is, the use notification information condition 2062 of the information of FIG. 50 registered by “Omori” in this example. It can spread.

Regarding the spread of the result of editing performed on the use notification condition editing window 2080, only the information registered in the information sharing support system of the provider, that is,
In this example, the button 2081 and the button 2081 are used to reflect only the information in FIG. 38 registered in the information sharing support system of “Takagi” or to reflect all the information generated by referring to the information in FIG. The operation can be executed by operating 2082. As a result, the owner of the information sharing support system can cancel the request for notification of information that is no longer required to be used among information disclosed in his / her own information sharing support system, and can execute the use notification. Conditions and notification methods can be changed.

FIG. 53 shows a display example of a method in which an information provider adds or edits information to the information sharing support system.

When the information provider starts adding / editing information to the information sharing support system, an information registration window 2090 in FIG. 50 is displayed on the screen of the terminal of the provider.
In the information registration window 2090, the provider operates the displayed buttons to newly create information,
Editing with reference to information already registered in the information presentation system can be selected.

In the following, taking the interface of FIG. 53 as an example,
The processing operation of creating / editing the information of the provider to the information sharing support system shown in FIG. 41 will be specifically described.

[0248] Along with displaying the information registration window 2090, the information sharing support system initializes a user to be notified of the result of editing and a registration notification target list for storing the content of the notification (step S1301).

[0249] When the provider operates the new information creation button 2091 on the information registration window 2090, the information sharing support system asks the provider whether to refer to the already registered information.
100 is displayed and confirmation is made (step S130).
4). If the information is created without referring to the existing information, the information sharing support system creates the new information, gives the user the right to edit the usage notification conditions, and provides the information, the auxiliary information related to the information, and the usage notification. Prompt the provider to edit the conditions.

FIG. 54 is a display example of a method for creating new information. The provider can edit the information content on the information display window 2112 by operating the information content edit button 2111 on the window 2110. In the example of FIG. 54, the information display window 2112 displays a stage in the process of editing information. By operating the attached information edit button 2113 and the use notification condition edit button 2114, the attached information,
Use notification conditions can be created and edited.

FIG. 55 is a display example when the use notification condition edit button 2114 in FIG. 54 is operated. A notification use condition editing window 2120 is displayed, and the provider can edit the notification use condition on this window 2120.

When the provider sets the information registration window 20 shown in FIG.
If the user operates the new information creation button 2091 on the window 90 and further selects to refer to other information on the window 2100 and operates the existing information edit button 2012, the information sharing support system is registered. A means for searching for information is displayed, and the provider is prompted to determine the information to be referred to.

FIG. 56 is a display example of a method in which the information sharing support system allows the provider to select information to be referred to. FIG.
When the information referred to by the provider is determined by the search in the information search window 2130 of No. 6, the information sharing support system displays the information and calls a means for editing each of the information, the attached information, and the use notification condition. (Step S
1306).

FIG. 57 is a display example of a method of calling and editing information already registered in the information sharing support system.

The provider can edit the reference information window 2140
By operating the above information content edit button 2141, the information content can be edited on the information display window 2142. In addition, the provider has another information reference button 2
By operating 143, other information registered in the information sharing support system can be called and registered in combination with information already displayed on the information display window 2142.

FIG. 58 is an example of other information registered in the information sharing support system. FIG. 59 is called from the reference information window 2140 in FIG. 57 to refer to the information shown in FIG. It is a display example of a case.

FIG. 60 shows the information shown in FIG.
8 is an example of the content of information generated as a result of editing by combining the information shown in FIG.

FIG. 61 shows an example of the contents of the additional information and the use notification condition of the information shown in FIG.

Since the information shown in FIGS. 60 and 61 is generated with reference to the information shown in FIGS. 50 and 58, the “reference information” of the additional information of the information (see FIG. 61) In the attribute, the name of the information shown in FIGS. 50 and 58 is described.

In FIG. 60, a portion surrounded by a dashed line is a portion copied from the information shown in FIGS. 50 and 58, and a portion surrounded by a dotted line is added by "Omori" as a provider. This is the part entered. Further, in the figure, Δr
The line indicated as “e.f.” is an index for indicating a portion copied from other information. By performing such indexing, the shape and display of the character of the referenced portion are displayed. It can be displayed in various display methods such as changing colors.

As described above, according to the fifth embodiment, in an information sharing support system for disclosing information owned by an individual to another person, when the disclosed information is reused by another person. In addition, it is possible to easily realize notification to the individual who provided the original information in a format that the provider can be satisfied with. Further, it is possible to easily realize that the information provider refers to the content of the reuse notification and dynamically re-designates the conditions for performing the reuse notification of the provided information and the request regarding the form of the notification. In the information sharing support system, the information is reused and the type of notification required at that time is systematically stored and used. This is feasible by providing the requester with usage information (usage notification condition) together with the public information to the requester.

The first to fourth embodiments and the fifth embodiment can be implemented in appropriate combinations. In this case, as the information sharing support system, for example, a configuration as shown in FIG. 62 can be considered.
That is, the information management unit 1004, the use notification condition management unit 1002, and the use notification condition storage unit 1003 of FIG. 28 are connected to the configuration shown in FIG. It is assumed that the device also has the function of 1005.

(Sixth Embodiment) FIG. 63 is a block diagram schematically showing the configuration of an information sharing support system according to a sixth embodiment, wherein information registration means 1, information reference means 2, use case registration are shown. Means 3001, use case reference means 3002,
It comprises a use result evaluation means 3003, a use result evaluation result notification means 3004, an input / output means 7, a public information storage means 8, and a use history storage means 3005. The same parts as those in FIG. 1 are denoted by the same reference numerals, and only different parts will be described.

The use case registering means 3001 refers to a record (use case) that refers to and uses the published information (referred to simply as a referrer or a user hereinafter) of the published information. Is used for inputting, and the use cases registered through this are stored in the public information storage unit 8.
Is stored in the use history storage unit 3005 in association with the public information of, for example, an identification number.

The use case reference unit 3002 searches the use case information storage unit 3005 for the public information extracted from the public information storage unit 8 and the use cases related thereto, and makes it possible to refer to the public information together with the public information.

The use history evaluation means 3003 searches the use history storage means 3005 for which public information the individual has referred to, compiles the information, and further gives the parameters given to the individual and the public information used and referenced. Based on the weights based on the parameters, the evaluation points of the use results of the public information are calculated. The evaluation score is calculated based on the usage history storage unit 30.
05 is stored.

The use result evaluation result notifying means 3004 is for notifying the evaluation result calculated by the use result evaluation means 3003 to a specific individual having authority such as an information reference person and its manager.

FIG. 63 shows a form in which a plurality of information sharing support systems 50 access public information by communicating with each other via a network. However, the present invention is not limited to this case. A single function completes its intended function. That is, a form in which the user who is the third party accesses the stored public information with respect to one information sharing support system 50 is also effective. In the following description, the information sharing support system may be simply referred to as a terminal.

In the following description, “use” is “use” in a broad sense including a case where public information is referred to and a case where new information is created using a part of the public information.

The information content stored in the public information storage means 8 shown in FIG. 64 is almost the same as that of FIG. 2, and various types of information are composed of an information identification number 21, an attribute 22, and an attribute value 23.
The attributes include a title, a publisher, a release date, an identifier representing know-how, software, a painting, and the like, a business category and a topic, a category representing an information category, related information, a keyword for search, a use history, and the like.

FIG. 64A shows an example of know-how information. The title is a lecture holding procedure, the publisher is Taro Yamada, the release date is October 1, 1995, the type is know-how, and the classification is visitor service. , Related information is written in the request document (information identification number #
200), a list of intellectuals (# 350), indicating that the keywords are lecture, visit, university professor, and agenda, and the procedures of (1) to (7) are described as the contents. Further, the identification number of the file of the information newly created using the public information is stored as the usage history. In this example, / log / # 24, / log /
# 38 and / log / # 105 are used for three files.

FIG. 64B shows an example of computer software. The title is a budget management program, the publisher is Momoko Yoneyama, the release date is May 10, 1993, the type is software, and the classification is budget management. Business and related information are arrangement request list, keywords are budget, purchase schedule and overtime, contents are program file / etc / yosan-kanri, usage history is / log / # 60, / log / # 62, / lo
g / # 120. In other words, it can be seen that these three files are used.

FIG. 65 shows a specific example of the contents of the use history stored in the use history storage means 3005. The identification number of the used public information and the identifier of the use case data (use case ), Referrer identifiers, evaluation points, and the like are stored in a table format. That is, in FIG. 65, the identification number “log #” of the information newly created using the public information, the identifier “userID” of the person who created the new information, and the information used to create the new information Of the public information used, the evaluation value of the public information used and the presence or absence of special notes, etc. It is composed of a use case identifier including address information. When one piece of information is created using a plurality of pieces of public information, all identification numbers, evaluation points, use case identifiers, and the like of the used public information may be stored. If only the public information is referred to, the item of the identification number of the newly created information in FIG. 65 may be left blank.

The case of inputting information via the information registering means 1 is the same as that described with reference to FIGS.

Next, a method for searching for and referring to the public information stored in the public information storage means 8 via the information reference means 2 will be described.

FIG. 66 shows another specific example of a user interface for searching and referring to information via the information referencing means 2. In FIG. In FIG. 66, an information search window 301
0 indicates the main screen 3011 and the control panel 301
2 is comprised. On the control panel 3012, for example, the information user
By selecting No. 3, a conceptual diagram representing the classification system of the target information is displayed on the main screen 3011, and the corresponding classification is selected.

When the user selects a “execute search” button 1015 on the control panel 3012 after designating a category or keyword, information related to the designated category or set of keywords is searched.

When there are a plurality of search results, the information reference means 2 displays the title list of each information, and the user selects the information to be referred from the title list to specify the target information. I do. In FIG. 66, a title list of a plurality of information is displayed on the main screen 3011. By selecting one of them, the screen is switched to a screen display as shown in FIG.

FIG. 67 is a display example of a screen in which the user refers to the information selected in FIG. From this state, the user registers the use case of the information referred to via the information reference unit 2 with the use case registration unit 30.
01 can be entered. That is, FIG.
In the control panel 3022, "input case"
When the button 3023 is instructed, the screen is switched to a case input screen shown in FIG. 68, and the user can register a use case of the reference information.

As shown in FIG. 68, the use case refers to, for example, the title, file name, and the like of the public information stored in the public information storage means 8 when the public information is referred to / used. When information is newly created by using the identification number of the file and the public information thereof, the title of the information, the file name, the identification number of the file, and the like are recorded.

FIG. 68 shows an example of the case input window when a new information file is created by referring to / using the information selected on the screen shown in FIG.

The present system accumulates the reference and use results of each individual who referred to / used information for the purpose of promoting information sharing, and gave an evaluation to the use result of the shared information of the information referrer. In order to feed back the result to the referrer, for example, the information referrer does not perform case input, and FIG.
In the case where the "end" button 3024 or the "next search" button 3025 is instructed to end the current information reference, a message prompting the case registration is issued or automatically shown in FIG. The screen is switched to such a case registration screen to prompt the registration of a reference case for information.

[0283] The message and the automatic switching may be selected by designating the user in advance.

By instructing the “see case” button 3026 in FIG. 67, the information referrer can display and refer to a use case registered by another referrer in a format as shown in FIG. 69. As a result, it is possible to know how the original reference information has been used by other referrers, and to refer to how to apply the reference information to the business at hand for the time being. Of the reference information is further enhanced and enhanced with respect to the original reference information.

FIGS. 68 and 70 show examples of screens displayed by the use case registration means 3001 for prompting the user who has referred / used information to input the use case.

FIG. 68 shows a button 3031 for switching to a case input screen for directly inputting a case description on a case input window 3030 and a file for registering a file such as a document created based on simply referred information. An input field 3032 is provided, which allows the user to select one of them to input a use case.

[0287] A title indicating the contents of the use case is input as the title, and this is used as a heading when presenting it as additional information of the used information.

When a newly created document or the like is registered as a use case using public information, simply enter the identification number of the newly created file in the file name input field, and share the information. It is possible to register simply by making other members who can refer to it.

Further, when it is desired to register detailed information, or when there is no published product such as a created document, the screen can be switched to a screen for directly registering information by selecting a button 3031.

As described above, by registering a specific example of the fact that the public information is used as an example, not only is it possible to objectively prove that the public information has been used, but also the additional information of the referenced information can be obtained. In addition, by making the information publicly accessible, added value is added to the original public information, and the value as information is enhanced.

FIG. 70 shows the “direct input” button 3 in FIG.
It is one display example of the case registration screen displayed by selecting 031. The user uses the information referred to,
The content of the usage of what kind of business and how can be processed can be directly input to the content description field 3042. In addition, if you want to add additional information such as supplements or comments to the referenced information, such as when you noticed changes or cautions that were necessary when applying the referenced information to the business at hand, Field 3 of
043 can be described and registered. Based on the use case input here, for example, “log #”, “userID”,
Necessary items are stored in the columns of “public information used” and “use case identifier”, and the use case itself is also stored in the use history storage unit 3005.

The case registration screen shown in FIG. 70 is provided with a field 3044 for inputting a contact method such as e-mail, fax, telephone, etc., for directly contacting the case registrant from the case referrer. By letting the registered person select and specify, when the registered use case is referenced,
It is possible to receive an inquiry from a reference person of a use case regarding the description content in a method selected and designated by a registrant here. This is also used as a means for notifying the evaluation result of the usage status.

Next, the processing operation of the usage result evaluation means 3003 will be described with reference to the flowchart shown in FIG.

In order to evaluate the use status of public information by a certain referrer, first, the use history (see FIG. 65) registered by the information referrer who is going to refer to the evaluation result is stored in the use history accumulating means 3005. Search (Step S
1). At this time, “total score” as a variable for adding the evaluation value is initialized (step S2).

As shown in FIG. 65, the identification number of the used public information and the identifier of the use case are stored in the use history, and when these are taken out from the corresponding use history (step S3), the public information storage means 8, a parameter (for example, a parameter indicating the degree of difficulty of the content) of the content of the public information is extracted from the file corresponding to the identification number of the public information (step S).
4) Further, for example, a parameter (for example, a parameter representing a position, years of experience, etc.) representing the characteristics of the referrer is extracted from the personal table stored in the public information storage unit 8 or the use case storage unit 3005. Then, based on these parameters, an evaluation value of the use of the public information is determined (step S5).

The above steps S3 to S5 are performed for all the use histories of the referrer, and the sum is totaled to calculate the total score (evaluation score) for the public information use result of the referrer. (Step S6,
Step S7). The calculated evaluation points are recorded in the column of “evaluation points” of the usage history shown in FIG. 65, for example, for each used public information.

By the way, in order to calculate the evaluation score for each individual's use of the public information, for example, 1) the total number of use of the public information is used as the evaluation point.

2) Weighting is performed according to the level of the person, and the total value is used as an evaluation point. 3) Weighting is performed according to the level of the content of the used public information, and the total value is used as an evaluation point.

And the like. In other words, the introductory public information on a certain job is evaluated by a person who has been working for a longer period of time than when a person who has been working for a shorter period of time has referred to the job, so that the evaluation score is calculated lower, For each individual, a higher evaluation score is given when appropriate information is referred to than when inappropriate information is referred to.

[0300] In the case where additional information is added as a special note, the score is further added to the calculated evaluation point.

Lastly, the use result evaluation result notifying means 3004
Then, the evaluation result for the person who used the public information is output or notified (step S8).

Next, use result evaluation result notifying means 3004
A display example of the usage record displayed via the web browser will be described.

First, as shown in FIG. 72, a window 3050 for selecting the display method of the reference / use record is displayed. By selecting the "individual" button 3051, a list of the use results for each individual viewer is displayed (see FIG. 73). By selecting the "entire" button 3052,
A list display (see FIG. 74) of the status of use results of the entire group sharing the information can be displayed. Further, in order to limit the display range to use results in a specific period, designation of a period can be input by a “period” button 3053.

For example, when the personal record is selected, a window 3060 for displaying a list is displayed as shown in FIG.
Is opened, the corresponding usage history is read from the usage history storage means 3005, and a list 3061 of evaluation information is displayed. Items displayed here include, for example, the title of the used public information, the title of the use case, the presence or absence of special notes, and
There is an evaluation point for the usage record.

[0305] In this way, the information referrer can refer to the list of the reference and use results of the public information of the referrer himself and the evaluation points for it. For the evaluation points, the basis of the calculation can be displayed by an operation such as clicking the field of the evaluation points.

Also, by opening a window 3070 for displaying a list of the total evaluation points of all the members shown in FIG. 74 and making it possible to refer to it, it is possible to grasp the utilization state of all the members and their position in the members. Can be.

[0307] Such evaluation points for the use results are not only encouraged by the referrer to refer to the use of the public information, but also by a specific authorized user such as the manager of the group sharing the information. It is possible to grasp the use status of the entire shared information. In addition, by giving such individual members an evaluation in accordance with their use of public information, in order to encourage sharing of information, a specific user with authority such as an administrator Usage result evaluation result notification means 3 to make it easier to grasp the usage status
FIG. 75 shows a display example of the result of statistically using the use status of the public information based on the use history and the use case accumulated in the use history accumulation unit 3005 in 004. That is, for example, by selecting a row of a specific individual in the list display 3070 of the usage results of the entire group sharing the information of FIG. You can display a graph of the total number of use cases,
The number of uses of the individual's public information can be displayed in a radar chart for each field, and the tendency of the usage status of the shared information for each field can be grasped.

A window 3060 as shown in FIG.
By specifying the line that shows the evaluation made for the use of certain public information in the list of usage results displayed in
The contents can be displayed.

FIG. 69 is a display example of a screen for presenting such a use case. A name (registrant of the use case) identifying the person who created the new information using the public information, the registration date and time of the use case, and a description indicating the content of the file of the newly created information or the use content And, if additional information for the used public information is registered, it is displayed as a special note.

[0310] However, the above-described index for search, the format of the information content description, the display format of the input interface, and the like are merely illustrative of the embodiment, and may be appropriately changed unless the gist of the present invention is changed. Can be changed.

As described above, according to the sixth embodiment, in the information sharing support system that discloses personal information to a plurality of users and supports sharing of information, the information is stored by the public information storage unit 8. The provided public information is provided in response to a request from the user, and when the user uses the provided public information, a use history of the used public information is stored in association with the used public information. Means 3005
And the use result evaluation means 3003 calculates an evaluation value corresponding to the use result of the public information stored in the public information storage means 8 of each user based on the use cases registered in the use history storage means 3005. , This use result evaluation means 30
By notifying the user of the evaluation value of the use result of the public information calculated in step 03, the use of the publicly shared information itself can be evaluated and encouraged. By clarifying the status record and allowing third parties to refer to the use results of public information, it is possible to improve the processing efficiency of business not only by the person who published the information but also by using the disclosed information By making it possible to evaluate the users who have used the information and at the same time, by adding additional information called utilization examples to the used public information, the quality of the disclosed information itself can be mutually improved and developed.

[0312] The first to fourth embodiments, the fifth embodiment, and the sixth embodiment can be implemented in combination as appropriate. In this case, as the information sharing support system, for example, a configuration as shown in FIG. 76 can be considered. That is, the use case registration unit 3001, use case reference unit 3002, use result evaluation unit 3003, use result evaluation result notification unit 3004, and use history accumulation unit 3005 of FIG. 63 are further connected to the configuration shown in FIG. I have.

[0313] Further, each part of the information sharing support system of the present invention is classified into a server and a client, and the server and the client communicate with each other, thereby enabling the first communication system.
It is also possible to perform the processing operations described in the sixth to sixth embodiments. In this case, for example, the server has all the components as shown in FIG. 76, and the client terminal is other than the use notification condition storage unit 1003, the public information storage unit 8, the reference history storage unit 9, and the use history storage unit 3005. May be provided with all or a part of the components.

(Seventh Embodiment) Next, a seventh embodiment of the present invention will be described.

The information sharing support system 50 in the seventh embodiment only needs to have the configuration shown in FIG. 1, but it is sufficient if at least the configuration shown in FIG. 77 is provided. 77, the same parts as those in FIG. 1 are denoted by the same reference numerals. The different parts are shown in FIG.
The evaluation means 4 uses only the evaluation data input by the evaluation input means 3 without using the emotion recognition result by the emotion recognition means 5 in FIG.

In FIG. 77, the input / output means 7 receives one or more of text, still image, moving image, sound, and the like via a network. It may be directly received from an input device such as a keyboard, a mouse, a microphone, and a camera without going through a network.

[0317] The information registration means 1 is for registering information to be disclosed by the user to others in the public information storage means 8.

The information reference means 2 is for searching, referencing, and using information registered in the public information storage means 8.

The reference history accumulating means 9 accumulates an identifier of information on which an operation such as search / reference has been performed and, if necessary, an information reference result such as a user identifier and date and time.

[0320] The evaluation means 4 uses the information reference results stored in the reference history storage means 9 to calculate an individual evaluation value for the public information, statistics of the evaluation value, and the like. The evaluation result is also stored in the reference history storage unit 9.

The evaluation result notifying means 6 notifies the person who has the authority (the information provider or the user who is referring to the information) of the evaluation value of the individual.

Next, the processing operation of the information sharing support system 50 having the configuration shown in FIG. 77 will be described with reference to the flowchart in FIG.

The information reference means 2 understands the user's request input via the input / output means 7 (step S200).
1 to step S2002). Regarding the above input understanding, a method by menu selection as shown in the first embodiment, a method using a text sentence in a natural language as shown in the second embodiment, a method using speech recognition, Alternatively, it may be realized by a combination thereof.

The information reference means 2 analyzes whether the input request is a request for searching for public information, a request for registering public information, or a request for referencing evaluation results (step S200).
3 to Step S2005). If the analysis has failed, the user is notified through the input / output means 7 that the analysis of the request has failed, and the user is prompted to input the request again (step S200).
6).

[0325] If the input request corresponds to any of search for public information, registration of public information, and reference to the evaluation result, the information sharing system 50 performs processing corresponding to each request ( Step S2007 to step S2
009), the user inquires whether to execute the next process (step S2010).

FIGS. 79 and 80 show the processing procedure of step S2008 in the flowchart shown in FIG. 78 in detail. With reference to FIG. 79 and FIG. 80, processing means for a user to register information in the information sharing support system will be described.

FIG. 79 describes the procedure of the information registration process described in the first embodiment. For example, through a user interface as shown in FIG. 3, the user designates a classification or an attribute related to the information to be registered (steps S2021 to S202).
2) By inputting the contents of the information (step S
2023), and register information. The information that can be registered is not limited to the text format, and information such as a still image, a moving image, audio, and a program execution format can also be registered by specifying a file name.

FIG. 80 illustrates another procedure of the information registration process. For example, when an information registration request is input to the system, an information registration interface as shown in FIGS. 81 to 83 is activated. , A registration process is executed.

The user inputs the title of the information to be registered as a natural language sentence in the “title” field of the interface shown in FIG. 81 (step S2031).

The user can input the contents of the information to be registered by designating the file name on the “file name” field in FIG. The user can register not only the information already filed but also, for example, by inputting a text sentence in the "body" field as shown in FIG. 82 (step S).
2032).

When the user who has input information on the interface shown in FIG. 81 or FIG. 82 designates, for example, an "execute" button, the information registration unit 1 shown in FIG.
For example, referring to a term dictionary or the like provided in advance, it analyzes the title of the information and the contents of the text, and classifies and attribute keywords related to the information stored in the public information storage means 8. Ask.

Next, the information registration unit 1 presents a keyword candidate generated by the information registration unit 1 for the information to be registered by the user, for example, through an interface as shown in FIG. 83 (step S2033). For example, the user can select a keyword to be associated with the information to be registered by pointing to a check box added before the keyword presented as a “keyword candidate” in FIG. By inputting an arbitrary keyword in the “others” field, the user can associate information with words other than the keyword presented by the system (step S203).
4).

[0333] The information registering section 1 registers, based on the keyword candidates associated with the information to be registered by the user, among the information already stored in the public information storage means 8, the user registers the information. Search for similar information to
For example, a list of similar information can be presented to the user through an interface as shown in FIG. The user inputs the similar information presented in FIG.
By instructing the "Related" check box, the related information can be stored in the public information storage means 8 (step S2035). At this time, the user
By instructing the "reference" button of No. 4, it is possible to see more detailed contents of the similar information.

Thereafter, when the user designates the “register” button in FIG. 84, the information registration section 1 registers the input information in the public information storage means 8 (step S2036).

The information registering section 1 notifies the registered user of the contents of the registered information, for example, through an interface as shown in FIG.
2037). At this time, the user can add correction to the registered information by instructing the "correction" button in FIG.

If there is a privileged user who manages the contents of the information stored in the public information storage means 8, the information registering section 1 sets the privileged user as shown in FIGS.
4 through an interface as shown in FIG.
Encourages keywords related to the stored information and association with other public information.

When the user gives a request for reference to the evaluation result to the system via the input / output means 7, that is, when step S2009 of the flowchart shown in FIG. 78 is selected, the system according to the first embodiment is used. According to the flowchart shown in FIG. 12 and FIG. 13 or the flowchart shown in FIG. 71 of the sixth embodiment, it is possible to refer to the result of the evaluation given by another user to the information input by the user.

Next, a description will be given of the information search processing procedure in step S2007 of the flowchart shown in FIG.

FIG. 86 shows details of the processing means in step S2007 of the flowchart shown in FIG.

As shown in FIG. 5 of the first embodiment, the user can input a request for an information search by inputting information classifications and keywords. Alternatively, as shown in FIG. 18 of the second embodiment, the user can input an information search request by inputting a natural language sentence. Based on the input from the user, the information reference unit 2 searches for the public information stored in the public information storage unit 8 (Step S2041).

When the number of public information obtained as a result of the search is “0”, the information sharing support system notifies the user that there is no corresponding result, and ends the processing (step S2048).

When there are a plurality of obtained public information, a list of the obtained results is displayed to prompt the user to specify the information to be referred. At this time, the information reference means 2
Can support the user's information identification work by presenting the evaluation result of the information stored in the reference history storage unit 9 as auxiliary information (step S2).
043 to step S2044).

Here, with reference to FIGS. 88 to 90, an example of a method of supporting the user's information specifying work by presenting the evaluation result as auxiliary information will be specifically described.

The interface shown in FIG. 88 is an example of a display method in a case where a plurality of pieces of public information exist as a response when the user inputs a search sentence “How to participate in a conference?”. The information reference means 2 activates an interface as shown in FIG. 88, for example. Here, a search sentence input by the user, a keyword extracted by the information reference means 2 from the search sentence, and a result of a search performed according to the keyword are displayed. Also, keywords related to the keywords extracted from the search sentence are displayed hierarchically at the bottom of the screen. The user can select information closer to the request from a plurality of pieces of information by selecting a keyword close to the information required by the user from the keyword group displayed hierarchically.
For example, when the user selects the keyword “nationwide tournament” in FIG. 88, the number of related keyword group candidates decreases due to the number of pieces of information stored in the public information storage unit 8.

FIG. 89 is an example of an interface that displays the hierarchy of this new keyword group and prompts the user to specify a search keyword. In this example, not only the keyword group is displayed but also the number of pieces of information obtained by specifying the displayed keyword. For example, the user can understand that there are ten pieces of public information related to the keywords “nationwide tournament” and “announcement”.

By instructing the “candidate display” button in FIG. 89, for example, as shown in FIG. 90, a list of titles added to the searched information is displayed. At this time,
The information reference unit 2 refers to the evaluation information stored in the reference history storage unit 9 and assists an icon indicating an outline of the evaluation such as “useful” or “sufficient” according to the evaluation value for the information indicating the title. The information is displayed beside the list of titles. With this icon, a user who searches for information can preferentially select, from among a plurality of candidates, information that seems to have been highly evaluated by another user.

FIG. 91 shows another display example of an interface in which the information reference means 2 displays a list of candidates to the user and prompts the user to specify information when a plurality of search results exist. If the number of pieces of information searched by the keyword extracted from the search sentence is two or more but the number is small,
The information reference means 2 does not further narrow down the number using the related keywords, but can also display a list of the titles of the searched information to prompt the user to make a selection. Next to the displayed list of information titles, an icon indicating an outline of the evaluation created based on the evaluation information stored in the reference history storage means 9 for each information is displayed as auxiliary information. . In this example, the content of the added evaluation is displayed as the expression of the icon, and the number of the evaluation data added is displayed as the number of the icons. However, the method of displaying as the auxiliary information is not limited to the method of this example. For example, assist the user by changing the icon color, changing the size of the icon, or changing the character color, size, or font of the title to be displayed according to the content or number of evaluations added. Information can also be presented.

Now, when the user designates the character portion of the title list displayed in FIG. 90 or FIG. 91,
When the information to be displayed is specified as one, the evaluation information notifying means 6 determines whether the user who has requested the specified information is the user who has published this information or the privileged user for the public information storage means 8. Check (Step S
2045).

If the user is a public user or a privileged user, the evaluation information notifying means 6 creates detailed evaluation information on the information to be displayed based on the evaluation data stored in the reference history storing means 9. Then, the message is displayed to the user (step S2049). If the user who has requested the information is neither a public user nor a privileged user, general evaluation information on the information to be displayed is created and presented to the user (step S2046).

FIG. 92 shows an example of an interface in which the evaluation information notifying means 6 adds general evaluation information and presents information to the user. Below the title, an icon indicating the general content of the evaluation data added to that information and the number of evaluations are displayed. For example, the user indicates the displayed icon,
Evaluation data for the displayed information can be input. By instructing the button of “detailed evaluation input”, the user can start the evaluation input interface as shown in FIG. 6 of the first embodiment and input evaluation data. By instructing the button of "detailed evaluation display", a more detailed evaluation result can be viewed.

[0351] The evaluation information notifying means 6 determines whether the user who has requested the display of the evaluation result is a public user or a privileged user of the information or a user other than that.
The content of the detailed evaluation result to be displayed can be changed.

FIG. 93 is a display example of a schematic evaluation result. The number of evaluation data, the average score, the highest score, and the lowest score are displayed.Which user performed the evaluation, how many points each scored, and whether or not a comment was entered as well as the score Is not displayed.

FIG. 94 shows an example of the display of the detailed evaluation result. By instructing the buttons of “list by evaluator” and “comment list”, FIGS. 10 and 11 of the first embodiment are shown.
An interface for displaying the detailed evaluation as shown in FIG.

The user can input an evaluation for the public information requested to be presented (step S20).
47).

FIG. 87 is a flowchart showing the operation procedure of the evaluation input in step S2047. When the user inputs an evaluation for certain public information, the evaluation unit 4 calculates an average of the evaluation values for each evaluation item based on the evaluation data on the public information stored in the reference history storage unit 9. The calculation is performed (step S2061).

The evaluation data stored in the reference history storage means 9 is stored, for example, in a format as shown in FIG. In the evaluation data, there are items that cannot be quantified, such as “comments”, but the calculation of the average here is not executed for such items that cannot be quantified.

When the evaluation data for the public information is created by the user (step S2062), the evaluation means 4 determines, for each item that can be quantified, the average value of the evaluation data stored in the reference history storage means 9 and a new value by the user. Is calculated (step S2063), and it is evaluated whether the difference is larger than a preset threshold (step S2064).

If the difference is large, an interface for inputting the reason why the user has input the evaluation value in the evaluation item is activated (step S2065).

FIG. 95 is a display example of information presented by the information sharing support system in response to a search request from a user. A button group for inputting a simple evaluation between the title and the content, and the number of the evaluations input so far are displayed as auxiliary information. Here, for example, "old" is written as the number of times that the user has entered the smallest number of buttons in the group of buttons (that is, in this case, an evaluation that is different from others or has not been entered before). By instructing the button, an interface prompting for more detailed input is activated as shown in FIG.

When the user evaluates that the presented information is “old”, an interface for prompting the user to point out the old part is activated. By prompting the user who has entered a rating different from others or a user who has entered a rating that has not been entered before, to enter detailed assessment information,
It becomes possible to accumulate the characteristics of inadequate points and excellent points of the public information as evaluation data.

FIG. 97 is another display example for inputting the reason for inputting the evaluation. By instructing the “OK” button on the interface shown in FIGS. 96 and 97, the evaluation input by the user is stored in the evaluation information storage unit 9.

If the user who has input the evaluation data desires, the input evaluation data can be notified to the registered user of the public information or the privileged user. Also,
If the evaluation value of the input evaluation data is significantly different from the evaluation value of the evaluation data up to that point, the evaluation information notifying means 6 automatically notifies the registered user and the privileged user of the public information to, for example, FIG. May be automatically sent (step S2068).

As shown in FIG. 98, the notification message displays the content of the information to be evaluated, the name of the user who performed the evaluation, and the content of the evaluation.

Here, the provider of the public information, which has received the notification message shown in FIG. 98, designates the “edit information” button to edit the public information to be evaluated. Can be performed. Also,
By instructing the "e-mail to evaluator" button, the user who entered the evaluation information will have a direct line connection on the network, and will have a more detailed information on the added evaluation (why and why the evaluation was done. Etc.).

The means of communication between the user who provided the evaluated original information and the user who added the evaluation is not limited to a dialogue directly connecting a line on a network, but may be an asynchronous dialogue via electronic mail or the like. There may be.

[0366] Further, when the user who has provided the information receives a notice of the evaluation of the information provided by the user, the user is provided with a dialogue with the user who has provided the evaluation. The timing at which the dialogue with the user to which the evaluation is added occurs is not limited to this. For example, in the method shown in FIGS. 8 to 11 of the first embodiment, the user refers to the evaluation data added to the information that the user has made public, and then performs a dialog with the user to which the evaluation data is added. Then, detailed information about the evaluation data may be inquired.

FIG. 99 shows another display example of the interface screen of the information sharing support system according to the seventh embodiment.

In FIG. 99, the information reference window B1
Reference numeral 20 denotes a state display window B121 for expressing the state of the system by facial expression image data, and a question input window B1 for inputting designation of information that the user wants to refer to in a natural language sentence.
22, a menu window B125 for the user to give an instruction menu to the system, and a result display window B126 for displaying a response from the system.

[0369] The user inputs a natural language question sentence in the question sentence input field B123 of the question input window B122, and instructs the search execution button B124, so that the system searches and presents information. On the initial screen when the system is started, an example sentence B127 of a natural language question sentence for efficient search is displayed in the result display window B126.

FIG. 100 is a display example of a result of performing a search based on a question sentence in a natural language. A question sentence in a natural language is entered in a question sentence input field B132 of the question sentence input window B131, and a search range of information is designated by a range designation menu B133. The result of the search is displayed on the result display window B134. A message B135 is displayed indicating the type of keyword searched by the system based on the question sentence, and as a result, how many pieces of information have been searched.
136 and an icon B137 for displaying the evaluation information added to the information as auxiliary information. In the example of FIG. 100, not only the information title but also a summary B138 of the content are displayed.

FIG. 101 shows an example of information displayed as a result of instructing the subject B 136 of the result displayed on the result display window of FIG. In FIG. 101, information designated by the user is displayed on a window B141 for displaying the title of the information and the result of the evaluation, and a window B144 for displaying the content of the information. An icon B142 indicating the result of the evaluation is displayed together with the title of the information.
Below the title, a menu B143 for inputting a simple evaluation of information is displayed. Here, by indicating a character string such as "useful" or "OK",
You can enter a rating for the information.

FIG. 102 shows a display example of an evaluation input window displayed by the system when an evaluation of “old” is instructed in the evaluation input menu B143 of FIG.

[0373] The evaluation input window B150 includes a message B151 indicating the type of information to be added, and a field B15 for the user to input a more detailed evaluation.
2 is displayed.

FIG. 103 shows another display example when the information registration means 1 registers public information. When the user designates a “new registration” button B126 in the menu window B125 in FIG. 99, an information registration window B160 in FIG. 103 is displayed.

The user can enter the title of the information to be disclosed and the name of the poster in the input field B161. The contents of the public information to be registered are input on B162. If the user wants to register the anonymous public information, the user can check the anonymous request selection button B163 to make the name of the publisher of the public information anonymous to general users. When the execution button B164 is designated, the information registration unit 1
Performs a keyword assignment process on the registered public information.

FIG. 104 is an example of a screen for notifying the user who has registered the public information of the result of the keyword assignment performed by the information registration means 1. For the keyword B172 added by the system, the user presses the check button B17.
1 can be used to select whether to use as a keyword. Further, the keyword display field B172 can be directly edited.

FIG. 105 shows an example of displaying information added to the public information. A list B181 of the added information titles is displayed below the content B180 of the public information. When the user designates the title of this list, the content is displayed.

FIG. 106 shows a display example of a search window in the case where public information is referred to hierarchically according to classification, instead of searching using a natural language question sentence. On the result display window B190, the classification of the public information is displayed in a hierarchical manner. The hierarchy of the public information is indented and displayed, and the classification indicated by B191 indicates B19.
There is a classification indicated by No. 2, and the public information B193 is classified below the classification. An icon B194 indicating that the information is public information is added to the character string indicating the title of the public information.

As described above, according to the seventh embodiment, by presenting evaluation information in response to a request from a user who has input evaluation data, information disclosed by an individual can be compared with the public information. Can be efficiently presented to the information poster according to the intention of the person who referred to the public information, based on the usefulness of the person who referred to the public information.

[0380] Also, by presenting evaluation information in response to a request from an information poster, the result of evaluating public information with respect to information disclosed by an individual according to the usefulness of a person who has referred to the public information can be referred to as information. It can be efficiently presented to the information publisher according to the publisher's intention.

Also, by presenting the evaluation information as supplementary information of the public information, when referring to the public information, the reliability of the public information can be determined by referring to the evaluation information, which is convenient for the user. .

Also, evaluation information for the public information is presented as auxiliary information of the public information, and at this time, the degree of detail of the auxiliary information is changed according to the authority of the user.
The privacy and security of those who have evaluated the public information can be protected.

When the evaluation data input by the person who referred to the public information is significantly different from the past evaluation data statistical values, the information publisher is notified of the evaluation data, so that the evaluation data is transmitted to the information poster. Can be notified efficiently.

When the evaluation data input by the person who referred to the public information is significantly different from the past evaluation data statistical values, the user who input the evaluation data is prompted to input detailed information of the evaluation data. And effective use of the evaluation data.

It is inconvenient for a user who wants to disclose information to separately input attribute information such as a keyword of public information. According to the above embodiment, the convenience of the user can be improved by automatically extracting the attribute information from the contents of the public information. Also, by requesting the information poster and the privileged user to confirm and correct the extracted attribute information, accurate attribute information can be provided.

(Eighth Embodiment) Next, an eighth embodiment of the present invention will be described.

The information sharing support system 50 according to the eighth embodiment has, for example, a configuration as shown in FIG.

The input / output means 7 receives one or a plurality of inputs of text, still image, moving image, sound, etc. via the network. It may be directly received from an input device such as a keyboard, a mouse, a microphone, and a camera without going through a network.

[0389] The information registering means 1 is for registering information to be made public by the user to others in the public information storing means 8.

The information reference means 2 is for searching, referring to, and using information registered in the public information storage means 8.

The reference history accumulating means 9 accumulates an identifier of information on which an operation such as search / reference has been performed, and, if necessary, an information reference record such as a user identifier or date and time.

The evaluation information generating means 4 uses the information reference results accumulated in the reference history accumulating means 9 to calculate individual evaluation values for the public information, statistics of the evaluation values, and the like. The evaluation result is also stored in the reference history storage unit 9.

The evaluation result notifying means 6 notifies the person having the authority (the information provider or the user who is referring to the information) of the evaluation value of the individual.

The contribution information generating means 10 calculates an evaluation value of the degree of contribution of the individual to the system using the information reference results accumulated in the reference history accumulating means 9 and uses the result as contribution information as the contribution information accumulating means 11. To accumulate.

FIG. 108 is a flow chart showing a flow of processing of the information sharing support system 50 shown in FIG. Hereinafter, the operation of the information sharing support system in FIG. 107 will be described with reference to FIG.

The information sharing support system accepts a request from the user, and performs processing such as presentation, accumulation, and evaluation input in response to the request (step S3001). This process may be any of the processes described in the embodiments of the present invention.

Next, the information sharing system 50 calculates contribution information for the operation by the contribution information generation means 10 (step S3002), and stores the contribution information in the contribution information storage means 11 (step S3003). Thereafter, the next request from the user is accepted, and if there is no request, the process ends (step S3004).

FIG. 109 is a storage example of a table describing contribution points that are referred to when the contribution information generating means 10 calculates contribution information for a user operation.

In FIG. 109, each operation type B201
Corresponding to the point B202 indicating the degree of contribution added to the user who performed the operation, if the operation is for information provided by another user, the contribution added to the other user who provided the information Point B203 indicating the degree
Is recorded.

FIG. 110 is a flowchart describing a procedure in which contribution information generating means 10 calculates contribution information for a user operation.

The contribution information generating means 10 specifies the type of operation from the operation history of the user (step S3011), and provides the user who performed the operation and the referenced information using the data in the table shown in FIG. The contribution points are added to the user who has made (step S3012, step S301)
3), each contribution point is stored in the contribution information storage means 11
(Step S3014).

FIG. 111 shows an example of contribution information stored in the contribution information storage means 11. The contribution information B213 associates a user name B211 using the information sharing support system 50 with a contribution point B212 of the user to the system. In this example, the number of times of access to the system, reference points of information, registration, evaluation, and contribution points relating to each operation of the question are accumulated.

FIG. 112 shows a display example of the contribution information display window B211 for displaying the contribution information stored in the contribution information storage means 11 as shown in FIG.

As shown in FIG. 112, the contribution information display window B211 displays the user names arranged in descending order of contribution points to the system. By specifying the type of operation in the attribute specification menu B222 at the bottom of the screen, a list of user names arranged in descending order of contribution points for each operation can be displayed.

As described above, according to the eighth embodiment, each user's contribution point is calculated based on the user's system operation history, and this is stored as contribution information. The degree of contribution to the operation of the information sharing support system can be quantified and displayed. In other words, not only providing information that can be shared, but also referring to information and inputting evaluations, and providing information that is evaluated by other users is also evaluated as a contribution point. It becomes a material for synchronization for the user to use the system, and can activate information sharing.

[0406]

As described above, according to the present invention,
The information publisher can know in detail how useful the information disclosed by the individual was to others, and by giving feedback on the disclosure of the information and the evaluation based on the content of the disclosed information, Motivation to disclose information is provided, information disclosure is promoted, and information sharing among organizations is promoted.

When the public information is used by another person who has referred to the public information, it is easy to notify the provider of the original information of the use status. Also,
The information provider can change the conditions and contents of the information to be disclosed in the future or the notification at the time of using the already disclosed information according to the notified use situation. As a result, the information provider can easily and accurately grasp the state of use of the information disclosed by the information provider, and can easily and reliably know new information derived from the disclosed information. . Therefore, it is possible to provide an information sharing support system capable of promoting information disclosure and information sharing in an organization.

Also, by utilizing the disclosed information and actually utilizing the information to improve the productivity, and evaluating the contribution of the referrers who have contributed to the improvement of the productivity of the group to which the information belongs, the individual can be disclosed. The information is not simply released to the public, but is shared in a true sense in a group, effectively utilized, and not only improves the intellectual productivity of the individual who uses it, but also the group to which the individual belongs An information sharing support system that can improve the overall intellectual productivity can be provided.

[0409] Further, it is possible to provide an information sharing support system capable of efficiently notifying an information poster or the like of evaluation information of the public information input by a person who referred to the public information.

[0410] Further, by extracting attribute information such as keywords of public information from the contents of the public information at the time of registering the public information, it is possible to provide an information sharing support system that can improve the convenience of the user.

[0411] Further, by calculating the contribution points of each user based on the user's system operation history, it is possible to numerically display how much each user has contributed to the operation of the information sharing support system. In other words, not only providing information that can be shared, but also referring to information and inputting evaluations, and providing information that is evaluated by other users is also evaluated as a contribution point. It becomes a material for synchronization for the user to use the system, and can activate information sharing.

[Brief description of the drawings]

FIG. 1 is a block diagram schematically showing a configuration of an information sharing support system according to an embodiment of the present invention.

FIG. 2 is a diagram showing an example of public information stored in a public information storage unit.

FIG. 3 is a diagram showing an example of a display screen of an information registration unit.

FIG. 4 is a diagram showing an example of a display screen in which information is registered by an information registration unit.

FIG. 5 is a diagram showing an example of a display screen of an information reference unit.

FIG. 6 is a diagram showing an example of a display screen of an evaluation input unit.

FIG. 7 is a diagram showing an example of a display screen of a list of public information.

FIG. 8 is a diagram showing an example of a display screen of a classification-based evaluation list.

FIG. 9 is a diagram showing an example of a display screen for displaying evaluations on public information in a graph.

FIG. 10 is a diagram showing an example of a display screen displaying an evaluation list for public information.

FIG. 11 is a diagram showing an example of a display screen for displaying individual evaluation results.

FIG. 12 is a flowchart for explaining the processing operation of the evaluation result notifying means.

FIG. 13 is a flowchart illustrating a processing operation of an evaluation result notifying unit.

FIG. 14 is a block diagram schematically showing the configuration of an information sharing support system according to a second embodiment of the present invention.

FIG. 15 is a diagram showing a configuration example of an emotion recognition unit.

FIG. 16 is a diagram showing another configuration example of the emotion recognition means.

FIG. 17 is a flowchart illustrating a processing operation of an emotion recognition unit.

FIG. 18 is a diagram showing an example of a display screen of an information reference unit.

FIG. 19 is a diagram showing an example of an emotion expression dictionary.

FIG. 20 is a diagram showing an example of a dialog between the information reference person and the system.

FIG. 21 is a flowchart for explaining another processing operation of the emotion recognition unit.

FIG. 22 is a flowchart for explaining still another processing operation of the emotion recognition unit.

FIG. 23 is a diagram showing still another configuration example of the emotion recognition unit.

FIG. 24 is a diagram showing an example of a reference history stored in a reference history storage unit.

FIG. 25 is a view showing another example of the display screen of the information reference means.

FIG. 26 is a diagram showing still another example of the display screen of the information reference means.

FIG. 27 is a view showing still another example of the display screen of the information reference means.

FIG. 28 is a block diagram schematically showing a configuration of an information sharing support system according to a fifth embodiment of the present invention.

FIG. 29 is a block diagram showing the configuration of the information sharing support system of FIG. 28 in further detail;

FIG. 30 is a view for explaining the flow of data between a plurality of information sharing support systems.

FIG. 31 is a diagram showing an example of the structure of a search keyword for data stored in the information storage means.

FIG. 32 is a diagram showing an example of the content of each search keyword.

FIG. 33 is a diagram showing an example of the structure of a person category stored in the user information storage means.

FIG. 34 is a diagram showing an example of the contents of each person category.

FIG. 35 is a diagram showing an example of a structure of additional information stored in an information storage unit.

FIG. 36 is a diagram showing an example of a structure of a use notification condition stored in a use notification condition storage unit.

FIG. 37 is a view for explaining the type and content of a notification condition attribute of a usage notification condition and a determination method;

FIG. 38 is a diagram showing a storage example of public information, attached information, and use notification conditions.

FIG. 39 is a view showing a storage example of user information.

FIG. 40 shows an information search and retrieval process of the information sharing support system of FIG. 28;
9 is a flowchart for explaining a presentation processing operation.

FIG. 41 shows information registration and registration of the information sharing support system of FIG. 28;
9 is a flowchart for explaining an adding / editing processing operation.

FIG. 42 is a flowchart for explaining a processing operation of evaluating a use notification condition of the information sharing support system of FIG. 28;

FIG. 43 is a view showing a storage example of user information.

FIG. 44 is a view showing a display example of an information search method window.

FIG. 45 is a view showing a display example of an information display window.

FIG. 46 is a view showing a display example of an information registration window.

FIG. 47 is a view showing an example of a list for storing results of evaluation of use notification conditions.

FIG. 48 is a view showing a display example of an information registration window and an attached information editing window.

FIG. 49 is a view showing an example of a warning method when the name of the information provider on the attached information editing window shown in FIG. 48 is changed.

50 is a view showing an example of information registered in the information sharing support system of FIG. 28.

FIG. 51 is a view showing a display example of a use notification window for notifying an information provider of a use state of public information by a third party.

FIG. 52 is a view showing a display example of a use notification condition editing window.

FIG. 53 is a view showing a display example of an information registration window displayed first when information is edited.

FIG. 54 is a view showing a display example of a new information creation window.

FIG. 55 is a view showing a display example of a use notification condition editing window displayed when creating new information.

FIG. 56 is a view showing a display example of an information search window for searching for reference information when editing existing information.

FIG. 57 is a view showing a display example of a reference information editing window displayed when editing existing information.

FIG. 58 is a view showing another example of information registered in the information sharing support system of FIG. 28;

FIG. 59 is a view showing a display example of a window displayed when referring to other information from the reference information editing window.

FIG. 60 is a view showing an example of information generated by processing reference information in a reference editing window.

FIG. 61 is a diagram showing an example of accessory information and use notification information of information generated by processing reference information in a reference editing window.

FIG. 62 is a view showing another configuration example of the information sharing support system according to the present invention.

FIG. 63 is a view showing a configuration example of an information sharing support system according to a sixth embodiment of the present invention.

FIG. 64 is a view showing another example of the public information stored in the public information storage means.

FIG. 65 is a diagram showing an example of a usage history stored in a usage history storage unit.

FIG. 66 is a view showing an example of a screen display for searching and referring to information via information reference means.

FIG. 67 is a view showing an example of a screen display for retrieving and referring to information via information reference means.

FIG. 68 is a diagram showing an example of a screen display when a use case is registered via a use case registration unit.

FIG. 69 is a diagram showing an example of a screen display when a use case is referred to via a use case reference unit.

FIG. 70 is a diagram showing another example of a screen display when a use case is registered via a use case registration unit.

FIG. 71 is a flowchart for explaining the processing operation of the usage result evaluation means;

FIG. 72 is a diagram showing an example of a screen display for displaying individual and overall usage results via the usage result evaluation result notifying means.

FIG. 73: “Individual” via use result evaluation result notifying means
The figure which showed an example of the screen display for displaying the usage record of a computer.

FIG. 74: “Overall” via use result evaluation result notifying means
The figure which showed an example of the screen display for displaying the usage record of a computer.

FIG. 75 is a view showing an example of a screen display of a result of statistically using the use status of public information based on the use history and use cases accumulated in the use history accumulation means.

FIG. 76 is a view showing still another configuration example of the information sharing system according to the present invention.

FIG. 77 is a block diagram showing a configuration example of an information sharing support system according to a seventh embodiment of the present invention.

FIG. 78 is an exemplary flowchart showing the processing procedure of the information sharing support system according to the seventh embodiment;

FIG. 79 is a flowchart showing a registration processing procedure;

FIG. 80 is a flowchart showing another registration processing procedure;

FIG. 81 is a view showing an example of an interface for performing an information registration operation.

FIG. 82 shows an example of an interface for performing an information registration operation.

FIG. 83 is a diagram showing an example of an interface for performing an information registration operation, showing an interface for presenting and selecting a keyword candidate.

FIG. 84 is a view showing an example of an interface for presenting and associating a list of information similar to registered public information.

FIG. 85 is a view showing an example of an interface for notifying the contents of registered public information to a person who has registered the information.

FIG. 86 is a flowchart for describing an information search processing procedure;

FIG. 87 is a flowchart for describing a processing procedure of evaluation input;

FIG. 88 is a view showing an example of an interface for performing an information search operation.

FIG. 89 is a diagram illustrating an example of an interface for performing an information search operation, and illustrates an interface for prompting the user to specify a search keyword.

FIG. 90 shows an example of an interface for performing an information search operation.

FIG. 91 is a diagram showing an example of an interface for performing an information search operation, and shows an interface for displaying a list of candidates and prompting identification of information when a plurality of search results exist.

FIG. 92 is a view showing an example of an interface for presenting information to a user by adding general evaluation information.

FIG. 93 is a view showing a display example of a schematic evaluation result.

FIG. 94 is a view showing a display example of a detailed evaluation result.

FIG. 95 is a view showing an example of an interface for performing an evaluation input.

FIG. 96 is a view showing an example of an interface for inputting detailed evaluation.

FIG. 97 is a view showing a display example of an interface screen prompting the user to input the reason for the evaluation input by the user.

FIG. 98 is an exemplary view showing a message display example for notifying the registered user of the public information of the content of evaluation for the public information.

FIG. 99 shows another display example of the interface screen of the information sharing support system according to the seventh embodiment.
5 shows an interface screen for performing an information reference operation.

FIG. 100 is a view showing a display example of a result of performing a search based on a natural language question sentence.

FIG. 101 is an exemplary view showing a display example of information displayed as a result of instructing one of the result titles displayed on the result display window of FIG. 100;

FIG. 102 is a view showing a display example of an evaluation input window displayed when an evaluation of “old” is instructed in the evaluation input menu of FIG. 101;

FIG. 103 is a view showing a display example of an interface screen when registering public information.

FIG. 104 is an exemplary view showing a display example of a screen for notifying a user who has registered public information with a keyword added by the information registration unit;

FIG. 105 is a view showing a display example of information added to public information.

FIG. 106 is an exemplary view showing a display example of a search window in a case where public information is referred to hierarchically according to classification.

FIG. 107 is a view showing a configuration example of an information sharing support system according to an eighth embodiment of the present invention.

108 is a flowchart showing the flow of the process of the information sharing support system of FIG. 107.

FIG. 109 is a view showing a storage example of a table describing contribution points which are referred to when the contribution information generating means calculates contribution information for a user operation.

FIG. 110 is a flowchart showing a procedure in which contribution information generation means calculates contribution information for a user operation.

FIG. 111 is a view showing an example of contribution information stored in contribution information storage means.

FIG. 112 is a view showing a display example of a contribution information display window for displaying contribution information.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Information registration means, 2 ... Information reference means, 3 ... Evaluation input means, 4 ... Evaluation means, 5 ... Emotion recognition means, 6 ... Evaluation result notification means, 7 ... Input / output means, 8 ... Public information storage means, 9 …
History information storage means, 10 contribution information creation means, 11 contribution information storage means, 1001 input / output means, 1002 use notification condition management means, 1003 use notification condition storage means, 1004 information management means, 1005 information Storage means 3001 use case registration means 3002 use case reference means 3003 use result evaluation means 3004 use result evaluation result notification means 3005 use history storage means

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Toshihiko Manabe 1 Kosuka Toshiba-cho, Saiwai-ku, Kawasaki-shi, Kanagawa Prefecture Inside the Toshiba R & D Center (72) Inventor Nohisa Otake Toshiba Komukai-shi, Kawasaki-shi, Kanagawa No. 1, Toshiba Research & Development Center, Inc. (72) Inventor Yoichi Takebayashi No. 1, Komukai Toshiba Town, Sachi-ku, Kawasaki, Kanagawa Prefecture, Japan Investigation Toshiba R & D Center (72) Inventor, Toshinari Takahashi Sachi Kawasaki, Kanagawa No. 1, Komukai Toshiba-cho, Ward, Toshiba R & D Center (72) Inventor Tohru Imai No. 1, Komukai Toshiba-cho, Kawasaki-shi, Kanagawa, Japan Toshiba R & D Center (72) Inventor Kazuyuki Goto 1 Tokoba, Komukai Toshiba-cho, Kawasaki-shi, Kanagawa Prefecture

Claims (19)

[Claims] 1. Disclosing personal information to a plurality of users,
In an information sharing support system for supporting information sharing, a storage means for storing personal public information, an information providing means for providing the public information stored by the storage means in response to a user request, and an information providing means Evaluation information generating means for generating evaluation information for the public information of the user who referred to the public information provided in the above, and evaluation information notifying means for notifying the user of the evaluation information generated by the evaluation information generating means. An information sharing support system characterized by the following. 2. The evaluation information generating unit generates evaluation information for the public information based on evaluation data input by a user who referred to the public information provided by the information providing unit. Item 1. An information sharing support system according to item 1. 3. The evaluation information generating means extracts information representing an emotional state of the user by interacting with a user who referred to the public information provided by the information providing means, and extracts the extracted emotion information. 2. The information sharing support system according to claim 1, wherein evaluation information for the public information is generated based on the information. 4. The evaluation information generating means extracts information representing the emotional state of the user by interacting with the user who referred to the public information provided by the information providing means, and extracts the extracted emotion information. 2. The information sharing support system according to claim 1, wherein the evaluation information for the public information is generated based on the evaluation data input by the user. 5. Disclosing personal information to a plurality of users,
An information sharing system for supporting information sharing, comprising: a storage unit for storing public information of an individual; public information stored by the storage unit; Information providing means for providing a notification condition for notifying a user in response to a user's request; and detecting, when the use state of the public information provided by the information providing means is detected by the user, based on the notification condition. Notification means for notifying the information provider of the use state of the user, wherein the notification condition can be changed only by the information provider. 6. The method according to claim 5, wherein when the notification condition is changed by the information provider, the changed content is transmitted to the notification condition provided to the user together with the public information by the information providing unit. Information sharing support system described. 7. When the notification condition is changed by the information provider, the content of the change is set within a range of a user specified in advance among the notification conditions provided to the user together with the public information by the information providing means. The information sharing support system according to claim 5, wherein the information is spread. 8. Disclosing personal information to a plurality of users,
An information sharing support system for supporting information sharing, comprising: a storage unit for storing public information of an individual; an information providing unit for providing the public information stored by the storage unit in response to a user request; When using the public information provided by the providing means, use history registration means for registering use history information of the used public information in association with the used public information; and Use result evaluation means for calculating an evaluation value corresponding to the use result of the public information stored in the storage means of each user based on the use history information obtained, and use results of the public information calculated by the use result evaluation means A means for notifying a user of the evaluation value of the information sharing system. 9. The information sharing according to claim 8, wherein the use history registered by the use history registration unit is provided in response to a user request, together with public information associated with the use history. Support system. 10. The use history registered by the use history registration means includes information on a method of contacting a person who has used the public information, and the use history is stored in public information associated with the use history. 9. The information sharing support system according to claim 8, wherein the information is provided in response to a user request. 11. The evaluation information generating means generates evaluation information for the public information based on evaluation data input by a user who referred to the public information provided by the information providing means, and the evaluation information notifying means. 2. The information sharing support according to claim 1, wherein the information notification unit notifies the information provider that provided the public information according to a request from a user who has input the evaluation data, with the evaluation information generated by the evaluation information generating unit. system. 12. The information sharing support system according to claim 1, wherein the evaluation information notifying unit notifies the evaluation information in response to a request from an information provider or a privileged user who has provided the public information. . 13. The information sharing support system according to claim 1, wherein the information providing unit provides the evaluation information to the user as auxiliary information for the public information when providing the public information to the user. . 14. The information providing means, when providing public information to a user, provides the user with the evaluation information as auxiliary information for the public information at a level of detail corresponding to the authority of the user. The information sharing support system according to claim 1. 15. The evaluation information generating means, wherein the evaluation information generating means generates evaluation information for the public information based on the evaluation data input by a user who referred to the public information provided by the information providing means, When the evaluation data input for the public information is different from the statistical value of the evaluation data input for the public information by a predetermined amount, the evaluation information based on the evaluation data is 2. The information sharing support system according to claim 1, wherein the information provider that has provided the public information is notified. 16. The evaluation data input by the user who referred to the public information provided by the information providing means is a predetermined amount based on the statistical value of the evaluation data input so far for the public information. 2. The information sharing support system according to claim 1, wherein when different, the user who inputs the evaluation data is requested to input detailed information of the evaluation data. 17. When registering public information in the storage unit, attribute information of the public information is extracted based on at least one of a title, an abstract, and a body of the public information, and the extracted attribute information The information sharing support system according to claim 1, wherein the information is added to the public information and stored in the storage unit. 18. When registering public information in the storage means, attribute information of the public information is extracted based on at least one of a title, an abstract, and a text of the public information, and the extracted attribute information Is presented to the information provider and the privileged user who provided the public information, and the information provider and the privileged user are prompted to confirm and correct the presented attribute information, and the confirmed or corrected attribute information is disclosed to the public. 2. The information sharing support system according to claim 1, wherein the information is stored in the storage unit in addition to information. 19. An information sharing support system for supporting personal information sharing by opening personal information to a plurality of users. A storage means for storing personal public information, and a public information stored in the storing means. Information providing means for providing in response to a user request, evaluation information generating means for generating evaluation information for the public information of a user who referred to the public information provided by the information providing means, and provision of public information for each user And a calculating means for calculating the contribution to the use, and a presentation means for presenting a user evaluation result based on the contribution calculated by the calculating means.