JPH10301947A - Image processor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide operation information in a short time and to easily revise the operation information by retrieving a home page carrying operator operation information opened by a browser on the internet connected by utilizing a computer connection channel and perusing the home page on a screen. SOLUTION: For a facsimile equipment 1, a personal computer(PC) 2 is connected to a PC.I/F 22 through a communication cable 3 and a modem 15 and the PC 2 are respectively connected the channels 24 and 4 of ISDN or the like. Then, a system control part 10 or the like connects the internet by utilizing the channel 4 connected to the PC 2 and retrieves the home page carrying the operation information required for an operator operation and the operation information relating to the contents and setting method of a user SW operatable by an operator and service SW operatable by a service person opened on the internet by the browser activated by the PC 2 and the home page is perused on the screen of the PC 2.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an image processing apparatus such as a facsimile machine, a digital copying machine, a scanner, and a multifunction image forming apparatus (MFP).

[0002]

2. Description of the Related Art Conventionally, data necessary for executing a program is stored in a RAM connected to a CPU, and actual key operations performed by an operator for performing an arbitrary operation are stored in the RAM in the order of operation. There has been an image processing apparatus (see, for example, JP-A-7-160149) which, when a key memory execution key is pressed by a key input section, sequentially reads out and executes the stored key operation order.

When it is necessary to convert the resolution of the receiver at the time of transmission of a halftone original,
An image processing apparatus that avoids image deterioration caused by a combination of a dither pattern and a resolution by selecting an optimum pattern from a plurality of types of prepared image data conversion patterns (for example, see Japanese Patent Application Laid-Open No. 7-58954). was there.

Further, there has been an image processing apparatus in which a plurality of types of image data conversion patterns are stored in advance, and a service person changes the setting of the image data conversion pattern by operating an internal dip switch.

[0005]

However, in the above-described image processing apparatus which reads out the data stored in the RAM in the order of the key operation and executes the data, when an operator wants to know a detailed operation method of the apparatus, it is necessary to select the type of the image processing apparatus. Had to refer to a separately prepared operation manual or instruction manual. In addition, when a serviceman wants to check the inspection method and repair method at the time of work such as periodic inspection and repair, he had to refer to a booklet such as a service manual that he brought.

Therefore, it takes a long time for the user to search for necessary reference items from a large number of explanation items described in the booklet, and there is a problem that the contents cannot be easily revised when necessary. Was.

When an operator or a service person wants to know a change operation for changing a parameter set value of an image processing apparatus, an operation manual, an instruction manual, or an operation manual separately prepared for each model of the image processing apparatus. I had to refer to a booklet such as a service manual.

Accordingly, unnecessary information may be searched depending on the installation status of the device such as an option.
There is a problem that it takes time to search for necessary reference items, and it is not easy to revise the description.

SUMMARY OF THE INVENTION The present invention has been made in view of the above problems, and has as its object to enable a user to obtain necessary operation information in a short time and to easily revise the operation information. And

Further, depending on the mounting conditions such as the display performance of the display unit and the memory unit capacity, a separate manual is required for the same model. For this reason, there is a problem that the correspondence between the image processing apparatus and the corresponding part of the manual becomes unclear, so that it is not possible to easily search for desired information, and if the manual is lost, the setting operation cannot be easily performed. Therefore, it is also an object to enable a user to easily perform various setting operations.

Further, there is a problem that a setting change error by a user occurs. Therefore, it is also an object of the present invention to allow a user to easily perform various setting change operations and prevent a setting change error.

Next, in an image processing apparatus for selecting an optimum image data conversion pattern from a plurality of types of image data conversion patterns described above, the selected image data conversion pattern (for example, a dither pattern) is used by the destination receiver. Because of the resolution, the optimum image desired by the operator was not always obtained. For example, if an image data conversion pattern that emphasizes image quality is selected, transmission time is required.

[0013] Further, when a plurality of types of image data conversion patterns are stored and prepared in the image processing apparatus itself, and a serviceman changes the setting to an arbitrary image data conversion pattern by operating an internal dip switch, a plurality of operators are required. When used or when there are many types of originals, the optimum image desired by each operator is not obtained.

SUMMARY OF THE INVENTION It is an object of the present invention to enable a user to easily select an optimal image processing such as reading or writing an image which meets conditions such as a desired transmission time and image quality.

Further, when the operator wants to know the contents and the change operation in order to change the image parameter set value of the image data conversion pattern, an operation manual or instruction manual prepared separately for each model of the image processing apparatus is required. I had to refer to booklets such as books.

Therefore, unnecessary information may be searched depending on the installation status of the device such as an option.
There is a problem that it takes time to search for necessary reference items, and it is not easy to revise the description.

It is another object of the present invention to enable a user to obtain information on image processing such as image reading and image writing in a short time, and to easily revise the information.

Further, depending on the mounting conditions such as the display performance of the display unit and the capacity of the memory unit, a separate manual is required for the same model. As a result, the correspondence between the image processing device and the corresponding part of the manual becomes unclear, making it difficult to easily search for the information that the user wants to know. If the manual is lost, the work of setting the image parameter setting values cannot be performed easily. There was a problem. Therefore, it is also an object of the present invention to allow a user to easily set various image parameter setting values.

Further, there is a problem that an operator may change the setting of the image parameter setting value.
Therefore, it is another object of the present invention to allow a user to easily perform a setting change operation of various image parameter setting values to prevent a setting change error.

[0020]

In order to achieve the above object, the present invention is an image processing apparatus such as a facsimile apparatus, a digital copier, and a scanner connected to a computer, and utilizes a line connected to the computer. A means for browsing the homepage on the computer screen, searching for a homepage on which operation information necessary for operator operation established on the Internet is posted by a browser started on the computer by connecting to the Internet. Provide things.

Further, the operation information may be information on the contents and setting method of a user SW operable by an operator and a service SW operable by a serviceman. Further, it is preferable to set an arbitrary parameter based on the operation information on the screen of the computer. Further, the parameters may be automatically transferred from the computer, and the parameters may be received and set.

Further, the present invention is an image processing apparatus such as a facsimile machine, a digital copying machine, and a scanner to which a computer is connected. The image processing apparatus is connected to the Internet using a line connected to the computer, and the Internet is started by a browser activated on the computer. There is provided a homepage provided with means for searching for a homepage on which image processing information relating to reading an image, writing an image, and the like has been posted, and browsing the homepage on the screen of the computer.

Further, the image processing information may be information such as contents of image processing selectable by an operator and a setting method. Further, an arbitrary image processing parameter may be set on the screen of the computer based on the image processing information. Furthermore, the image processing parameters may be automatically transferred from the computer, and the image processing parameters may be received and set.

The image processing apparatus according to the first aspect of the present invention connects a computer, connects to the Internet using a line connected to the computer, and performs an operation necessary for operator operation using a browser on the computer. Search and browse the homepage that posted the information,
The user can obtain the operation information in a short time, and the operation information can be easily revised.

According to a second aspect of the present invention, there is provided an image processing apparatus, comprising:
Since the W and the service SW that can be operated by the service person are referred to and the operation information on the setting method is referred to, various setting operations can be easily performed.

Further, in the image processing apparatus according to the third aspect of the present invention, since an arbitrary parameter is set based on the operation information on the screen of the computer, there is a one-to-one correspondence between a corresponding part of the image processing apparatus and a manual. Display can be performed, and a guidance help function using video or audio can be installed as necessary. In addition, it is possible to mount a function of making inquiries by telephone or by e-mail according to the degree of understanding of the operator and the service person, thereby providing the user with necessary and detailed operation information.

Further, in the image processing apparatus according to a fourth aspect of the present invention, parameters are automatically transferred from the computer, and the parameters are received and set, so that various setting changes can be automatically performed. The user can easily perform various setting change operations, and it is possible to prevent a setting change error from occurring.

Further, the image processing apparatus according to the fifth aspect of the present invention is connected to a computer, connected to the Internet using a line connected to the computer, and opened on the Internet by a browser activated on the computer. Searching and browsing the homepage that contains image processing information related to image reading, image writing, etc., allows users to optimally read and write images that match the conditions such as transmission time and image quality desired by the user. Image processing can be easily selected.

The image processing apparatus according to claim 6 of the present invention refers to information on image processing contents and setting methods that can be selected by an operator posted on a homepage on the Internet by the computer.
As an example of image processing, a standard original image and transmission sample image data corresponding to each image processing can be displayed on a computer screen, and a user can read information necessary for image processing such as reading an image and writing an image. Can be obtained in a short time, and the information can be easily revised.

Furthermore, the image processing apparatus of the present invention sets arbitrary image processing parameters based on the image processing information on the screen of the computer.
It is possible to perform a one-to-one correspondence display between a relevant part relating to image processing of the image processing apparatus and a manual, and a guidance help function for image processing using video or audio can be provided as necessary. In addition, a function of inquiring by telephone by auto dialing or inquiring by e-mail can be installed according to the degree of understanding of the operator, and it is possible to provide a user with various kinds of information regarding image processing required in detail. .

Further, in the image processing apparatus according to the present invention, since the image processing parameters are automatically transferred from the computer, and the image processing parameters are received and set, the user can set various image parameters. It is possible to easily perform a setting change operation of the value, and it is possible to prevent a setting change error from occurring.

[0032]

Embodiments of the present invention will be specifically described below with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a facsimile apparatus which is an embodiment of the image processing apparatus of the present invention.

This facsimile apparatus 1 has a CPU, an RO,
Various functional units described below, which are realized by a microcomputer including an M and a RAM, are provided. That is, the system control unit 10, image memory 11, image processing unit 12, encoding / decoding unit 13, communication control unit 14, modem 15, display unit 16, operation unit 17, IO / I / F 18,
Reading unit 19, recording image processing unit 20, recording unit 21, PC
An I / F 22 and a bus 23 are connected to the PC / I / F 22 via the communication cable 3 by a personal computer (P
C) 2 is connected. The modem 15 and the PC 2 are connected to lines 24 and 4 such as PSTN and ISDN, respectively.

The system control unit 10 controls the entire facsimile machine, and also executes the processing according to the present invention.
The image memory 11 is a memory for storing image data.
The image processing unit 12 performs various processes on the image data. The encoding / decoding unit 13 performs an encoding process and a decoding process on the image data. The communication control unit 14 controls facsimile communication of image data.

The modem 15 modulates and demodulates data during facsimile communication. The display unit 16 is a display such as an LCD for displaying various types of operation information. Operation unit 17
Is an input device such as a keyboard for inputting various operations by a user such as an operator and a service person. IO ・ I /
F18 controls input / output of image data and the like.

The reading section 19 is a scanner for optically reading an image described on a document and inputting the image data. The recording image processing unit 20 performs various processes on the image data output to the recording unit 21. The recording unit 21 is a printing device such as a laser printer or an inkjet printer that prints image data on recording paper. PC / I / F22 is PC
2 which controls the data communication interface. The bus 23 is a communication line for exchanging data between the above units.

On the other hand, the PC 2 has a CPU, a ROM,
And various functional units such as a control unit, a display unit, and a storage unit realized by a microcomputer including a RAM and the like.
The homepage on the Internet is browsed by a predetermined browser operating on the above. Further, together with various data processing, the processing according to the present invention is executed.

That is, the system control unit 10 and the like
An Internet connection is made using the line 4 connected to the PC 2, and operation information necessary for operator operation established on the Internet by a browser started on the PC 2, and a user SW and a service person who can operate the operator can operate. It functions as a means for retrieving a home page on which operation information on the contents of the service SW and the setting method is posted, and browsing the home page on the screen of the PC 2.

The function of means for setting arbitrary parameters based on the operation information on the screen of the PC 2 is also achieved.
Further, it also functions as a means for automatically transferring parameters from the PC 2 and receiving and setting the parameters.

Further, an Internet connection is made by using the line 4 connected to the PC 2, and an image opened on the Internet is read by a browser activated on the PC 2.
It also performs a function of searching for a home page on which image processing information relating to writing of an image and the like and contents of image processing selectable by an operator and a setting method are posted, and browsing the home page on the screen of the PC 2.

Further, it also functions as a means for setting arbitrary image processing parameters based on image processing information on the screen of the PC 2. Still further, it also functions as a means for automatically transferring image processing parameters from the PC 2 and receiving and setting the image processing parameters.

Next, a process of browsing operation information of the facsimile machine will be described. FIG. 2 is a flowchart showing a process of browsing operation information of the facsimile machine. In step (indicated by "S" in the figure) 1, it is determined whether or not to perform an operation information search indicating a method of operating the facsimile apparatus. If no operation information search is performed, the routine returns. If an operation information search is performed, step 2 is performed. Then, the device information data is transferred to the PC.

Proceed to step 3 to start the PC, proceed to step 4 and connect the PC to the Internet,
Go to to start the browser to access the manufacturer's home page where the operation information is posted, go to step 6 to access the operation information page corresponding to the model of the facsimile machine, go to step 7 and set the table of contents search mode Run.

Proceeding to step 8, it is determined whether or not to change the search mode. If so, the flow proceeds to step 10 to determine whether or not to perform a keyword search. If the keyword search is to be performed, the flow proceeds to step 14. To execute the keyword search mode and return.

If it is determined in step 10 that the keyword search is not to be performed, the process proceeds to step 11 to determine whether or not to perform a wildcard search. If the wildcard search is to be performed, the process proceeds to step 15 to set the wildcard search mode. Execute and return.

If it is determined in step 11 that a wild card search is not to be performed, the process proceeds to step 12 to determine whether or not to perform a work history search. If a work history search is to be performed, the process proceeds to step 16 to perform a work history search mode. And return.

If it is determined in step 12 that the work history search is not to be performed, the process proceeds to step 13 to determine whether to perform the selection count search. If the selection count search is to be performed, the process proceeds to step 17 to select the search frequency mode. And returns. If the search for the number of selections is not performed, the process returns.

If it is determined in step 8 that the search mode is not to be changed, the flow advances to step 9 to determine whether or not the operation information search has been completed. If not, the flow returns to step 7 to repeat the search mode execution processing. Return if completed.

The operation information browsing process will be further described. If the operator or service person wants to obtain operation information necessary for the operation of the facsimile machine (operations such as setting originals / paper, facsimile transmission, facsimile reception, copying, removing jams, and replenishing supplies such as toner) Choose to search for information.

Then, the facsimile machine 1 transmits data such as the model number and software version of the facsimile machine necessary for the search to the PC 2. After that, start PC2,
Use the line connected to PC2 to connect to the Internet, start the browser of PC2, access the manufacturer's homepage on the Internet, and search for the facsimile machine model and Transfer data such as software version. The home page contains detailed operation information for each type of facsimile machine.

When searching for necessary operation information from the homepage on the screen of the PC 2, the operator or service person searches for a keyword, a wild card search using the symbol “*”, a past work, in addition to a normal table of contents search. The user selects one of a work history search based on the history and a selection count search that enables reference from the top of the number of selection items, and searches and references necessary operation information from the homepage by any one of the search methods.

Then, the PC 2 executes any of the selected table of contents search mode, keyword search mode, wild card search mode, work history search mode, and selection count search mode, and based on the input search information and instruction. The corresponding page and operation information are displayed on the screen so that they can be viewed from the home page.

In this way, the user can connect to the Internet using the line connected to the PC and browse the operation information necessary for operating the facsimile apparatus using the browser on the PC screen. The user can confirm the operation method in a short time, and can easily revise the operation information.

Next, a description will be given of processing for setting parameters of the facsimile apparatus. FIG. 3 is a flowchart showing a process for setting parameters of the facsimile apparatus. In step 21, it is determined whether or not to change the parameters of the initial value of the facsimile machine. If not, the process returns.

If it is determined in step 21 that the parameter of the initial value is to be changed, the process proceeds to step 22 to determine whether to change the user SW. If the user SW is to be changed, the process proceeds to step 24 to change the key operator password. Then, the flow advances to step 25 to determine whether or not the key operator password has been input. If the key operator password has not been input, the flow returns to step 24. If the key operator password has been input, the flow advances to step 26 to set the user SW flag, and the flow advances to step 30. .

If it is determined in step 22 that the user SW has not been changed, the process proceeds to step 23, where it is determined whether or not the service SW should be changed.

If it is determined in step 23 that the service SW has been changed, the flow advances to step 27 to input a serviceman password, and the flow advances to step 28 to determine whether or not the serviceman password has been input. For example, the process returns to step 27, and if it is input, the process proceeds to step 29, where the service SW flag is set.

In step 30, it is determined whether or not operation information search is to be performed. If not, the process returns. If so, the process proceeds to step 31 to select the device information data according to the user SW flag or the service SW flag. Then, the process proceeds to step 32, and steps 2 to 2 of the operation information browsing process (Flow1 process) shown in FIG.
Execute 17 and return.

In this case, the process proceeds to step 2 to transfer the device information data including the user SW flag or the service SW flag to the PC. Proceed to step 3 to start the PC, proceed to step 4 to connect the PC to the Internet, proceed to step 5 to launch the browser and access the manufacturer's home page on which the operation information is posted, and proceed to step 6 to facsimile User S along with device model
The page of the operation information corresponding to the W flag or the service SW flag is accessed, and the process proceeds to step 7 to execute the table of contents search mode.

The process proceeds to step 8 to determine whether or not to change the search mode. If so, the process proceeds to step 10 to determine whether or not to perform a keyword search. If the keyword search is to be performed, the process proceeds to step 14. To execute the keyword search mode and return.

If it is determined in step 10 that the keyword search is not to be performed, the process proceeds to step 11 to determine whether or not to perform a wildcard search. If the wildcard search is to be performed, the process proceeds to step 15 to set the wildcard search mode. Execute and return.

If it is determined in step 11 that the wild card search is not to be performed, the process proceeds to step 12 to determine whether to perform the work history search. If the work history search is performed, the process proceeds to step 16 to perform the work history search mode. And return.

If it is determined in step 12 that the work history search is not to be performed, the process proceeds to step 13 to determine whether or not to perform the selection count search. If the selection count search is to be performed, the process proceeds to step 17 to select the search mode. And returns. If the search for the number of selections is not performed, the process returns.

If it is determined in step 8 that the search mode is not to be changed, the flow advances to step 9 to determine whether or not the operation information search is completed. If not, the flow returns to step 7 to repeat the search mode execution processing. Return if completed.

In this way, the operator can easily refer to the page on which the operation information necessary for changing the user SW is immediately posted, while the serviceman can easily read the operation information necessary for changing the service SW. Can be referred to immediately.

Further, the parameter setting process will be described. When the operator or the serviceman changes the parameters of the initial values using the user SW or the service SW of the facsimile machine, the change operation (output of various lists and reports, transmission and reception of station numbers and line registrations, setting of various parameters of the scanner, If the user wants to obtain operation information necessary for the operation of setting various parameters of the plotter, the user S
Select either W change or service SW change and enter the respective password.

Then, the facsimile machine 1 sets the user S
When the W change is selected and the key operator password is input, the user SW flag is set. When the service SW change is selected and the serviceman password is input, the service SW flag is set, and a facsimile necessary for the search is sent to the PC 2. A user SW flag or a service SW flag is transmitted together with data such as a device model number and software version. That is, the user SW flag /
The operation information to be browsed and displayed is set so as to be selected according to the service SW flag.

After that, the PC 2 is started up, connected to the Internet using the line connected to the PC 2, and
2 Start the browser and access the manufacturer's homepage on the Internet, and post the operation information of the user SW change along with the data such as the model number and software version of the facsimile machine necessary for the search to simplify the search operation The information for referring to the changed page or the page on which the operation information of the service SW change is posted is transferred. Each home page contains detailed operation information for changing various parameters of the facsimile machine.

When the operator or service person searches the homepage on the screen of the PC 2 for operation information relating to necessary parameter changes, in addition to a normal table of contents search, a keyword search, a wildcard search using the symbol “*”, Select one of the work history search based on the past work history or the selection count search that makes it possible to refer from the top of the number of selected items, and search and refer to the operation information on the necessary parameter change from the homepage by any one of the search methods I do.

Then, the PC 2 executes one of the selected table of contents search mode, keyword search mode, wildcard search mode, work history search mode, and selection count search mode, and based on the input search information and instruction. The corresponding page and operation information on parameter change are displayed on the screen from the homepage so that they can be viewed.

In this way, it is possible to connect to the Internet using the line connected to the PC, and to browse the operation information necessary for setting various parameters of the facsimile apparatus using the browser on the screen of the PC. So you can
The user can confirm the parameter setting operation method in a short time, and can easily revise the operation information.

Next, the processing of the guidance / help function relating to the operation of the facsimile machine will be described. This process is performed when the operator or the service technician performs the above-described process of FIG. 2 or FIG. 3 and needs more detailed information after referring to the operation information of the facsimile apparatus or the operation information of the parameter change of the initial value. To run.

FIG. 4 is a flowchart showing the processing of the guidance and help function relating to the operation of the facsimile apparatus. At step 41, it is determined whether or not to activate the guidance / help function.
If activated, the process proceeds to step 42 to determine whether or not video guidance is necessary. If video guidance is required, the process proceeds to step 48 to set a video guidance flag, and then proceeds to step 50.

If it is determined in step 42 that the video guidance is not required, the process proceeds to step 43 to determine whether or not the voice guidance is necessary. If not, the process proceeds to step 44, and if necessary, the process proceeds to step 49 to perform the voice guidance. The flag is set and the process proceeds to step 50.

In step 50, it is determined whether or not to set the mode. If not, the process proceeds to step 44, and if so, the process proceeds to step 51 to provide guidance on the device information data in accordance with the video guidance flag / audio guidance flag. The process proceeds to step 52 to transfer the device information data to the PC, and proceeds to step 53 to determine whether or not the operation mode is set.

If it is determined in step 53 that the operation mode has been set, the operation proceeds to step 60 to set the operation mode, and then returns. If it is determined in step 53 that the operation mode has not been set, the process proceeds to step 54 to determine whether or not the user SW has been set. If the user SW has been set, the process proceeds to step 58 to input the key operator password. Set SW and return.

If it is determined in step 54 that the user SW is not set, the process proceeds to step 55 to determine whether or not the service SW is set. If not, the process returns.
If the service SW has been set, the flow advances to step 56 to input the serviceman password, and the flow advances to step 57 to set the service SW and return.

At step 44, it is determined whether or not the e-mail help is necessary. If necessary, the process proceeds to step 47, where the communication software is activated and transmitted to the service center, and the process returns. If the e-mail help is not necessary in step 44, the flow advances to step 45 to determine whether or not the auto dial help is necessary. If not, the flow returns. If necessary, the flow advances to step 46 to return to the service center. Activate the auto dial function and return.

Further, processing of the guidance / help function for this operation will be described. In this process, when the operator or the service person changes the operation information of the facsimile apparatus or the parameter of the initial value, after searching and referring to the necessary operation information by the processing of FIG. 2 and FIG. Execute when information is needed.

First, the video guidance flag is set when the guidance / help function is activated to display the video guidance one-to-one, and the voice guidance flag is set when voice guidance is required. After that, a video guidance flag or an audio guidance flag is set in the device information data so that guidance is performed according to the guidance flag, and the device guidance data is transferred to the PC 2.

The operation mode (operation mode such as confidential transmission / reception, polling, relay transmission / reception, rotation transmission / reception, double-sided transmission / reception, etc.) is set while referring to the contents of the operation information by the guidance / help function. The user SW is set after the key operator password is input, or when the service SW is changed, the service SW is set after the serviceman password is input.

Further, if it is necessary to provide more explanation information than the operation information prepared in advance by the guidance / help function according to the proficiency of the operator or the service person, a function of inquiring by e-mail or an auto dial function , The user can receive a detailed operation explanation individually by e-mail from the service center or by a person in charge.

Thus, the user S is displayed on the screen of the PC.
W and service SW settings can be made, so that one-to-one correspondence between the relevant part and the manual for the operation of the facsimile machine
Correspondence display can be performed, and a guidance / help function using video or audio can be activated as needed to receive operation instructions using video or audio. Also, inquiries by telephone or by e-mail to the service center can be made to the service center according to the degree of understanding of the operation method of the operator or the service person, so that the user can be provided with detailed operation information. .

Next, the automatic setting processing of the parameters of the facsimile machine will be described. FIG. 5 is a flowchart showing an automatic parameter setting process of the facsimile machine. In steps 61, 62, and 63, the above-described operation information browsing process in FIG. 2, the parameter setting process in FIG. 3, and the guidance / help function related to the operation in FIG.

First, as a process of browsing the first operation information,
Judgment is made as to whether or not to perform an operation information search indicating a method of operating the facsimile apparatus. If the operation information search is not performed, the routine returns. If the operation information search is performed, the apparatus information data is transferred to the PC.

Thereafter, the PC is started, the PC is connected to the Internet, the browser is started, the manufacturer's home page on which the operation information is posted is accessed, and the operation information page corresponding to the model of the facsimile apparatus is accessed. Execute search mode. Further, it is determined whether or not the search mode is to be changed. If it is to be changed, it is determined whether or not to perform a keyword search.

If a keyword search is not to be performed, it is determined whether or not a wildcard search is to be performed. If a wildcard search is to be performed, a wildcard search mode is executed, and the process returns. Further, if a wildcard search is not to be performed, it is determined whether or not to perform a work history search. If a work history search is to be performed, a work history search mode is executed, and the process returns.

If the work history search is not to be performed, it is determined whether or not to perform the selection count search. If the selection count search is to be performed, the selection count search mode is executed and the process returns, and the selection count search is not performed. If so, return. Further, if the search mode is not changed, it is determined whether or not the operation information search is completed. If not, the process of executing the search mode is repeated.

Next, as a process for setting the second parameter, it is determined whether or not to change the parameter of the initial value of the facsimile machine. If not, the process returns.
After that, if the parameter of the initial value is changed, the user S
It is determined whether or not W is to be changed. If the user SW is to be changed, a key operator password is input. It is determined whether or not the key operator password is input. When the key operator password is input, the user SW flag is set.

If the user SW is not changed, it is determined whether or not the service SW is to be changed.
If not, return. If the service SW is to be changed, the serviceman password is input, and it is determined whether or not the serviceman password has been input. If the serviceman password has been input, the service SW flag is set.

Further, it is determined whether or not the operation information search is to be performed. If the operation information search is not to be performed, the process returns. If the operation information search is to be performed, the apparatus information data is set so that the content is selected according to the user SW flag or the service SW flag. The above-described operation information browsing process is executed, and the process returns.

In this case, the processing includes transferring device information data including a user SW flag or a service SW flag to a PC, starting up the PC, connecting the PC to the Internet, starting up a browser, and executing a maker on which operation information is posted. To access the page of operation information corresponding to the user SW flag or the service SW flag together with the model of the facsimile machine, and execute the table of contents search mode.

Also, it is determined whether or not to change the search mode. If it is to be changed, it is determined whether or not to perform a keyword search. If to perform a keyword search, the keyword search mode is executed, and the routine returns. If a keyword search is not to be performed, it is determined whether or not a wildcard search is to be performed. If a wildcard search is to be performed, a wildcard search mode is executed, and the process returns.

If a wild card search is not performed, it is determined whether or not a work history search is to be performed. If a work history search is to be performed, a work history search mode is executed.
To return.

Further, if the work history search is not to be performed, it is determined whether or not to perform the selection count search. If the selection count search is to be performed, the selection count search mode is executed and the process returns, and the selection count search is not performed. If so, return. If the search mode is not to be changed, it is determined whether or not the operation information search is completed. If not, the process of executing the search mode is repeated.

Next, as a process of the guidance / help function relating to the third operation, it is determined whether or not the guidance / help function is to be activated. If the guidance / help function is not activated, the routine returns. Is determined, and a video guidance flag is set if video guidance is required. If video guidance is not required, it is determined whether or not voice guidance is required, and if necessary, a voice guidance flag is set.

Further, it is determined whether or not to set the mode, and if so, the apparatus information data is set so that the guidance is performed according to the video guidance flag and the audio guidance flag, and the apparatus information data is transferred to the PC. ,
It is determined whether or not the operation mode is set.

If the operation mode is set, the operation mode is set and the process returns. Further, if the operation mode is not set, it is determined whether or not the user SW is set. If the user SW is set, a key operator password is input, the user SW is set, and the process returns.

If the user SW is not set, it is determined whether or not the service SW is set. If the service SW is not set, the process returns. If the service SW is set, a serviceman password is input, and the service SW is set. I do.

Further, it is determined whether or not the e-mail help is necessary. If necessary, the communication software is activated and transmitted to the service center, and the process returns. Then, if e-mail help is not required, it is determined whether or not auto dial help is necessary. If it is not necessary, the process returns. If necessary, an auto dial function for the service center is activated and the process returns.

Thereafter, it is determined in step 64 in FIG. 5 whether or not all settings have been completed. If not, the process returns to the beginning and repeats the processing of steps 61 to 63. The data is transferred from the PC to the facsimile machine. Then, the process proceeds to step 66 to determine whether or not the transfer is completed. When the transfer is completed, the process proceeds to step 67 to operate the facsimile apparatus with the set parameters, and the process ends.

Further, the automatic parameter setting process will be described. When operating the facsimile machine or changing parameters of the initial value, the operator or serviceman performs the operations described in the first to third processes and refers to the contents of the operation information in accordance with the guidance / help function to the PC2. Mode or user SW,
Set the service SW.

The facsimile machine 1 and the PC 2 execute the above-described first to third processes. When all the setting operations by the operator or the service person are completed, the PC 2 automatically transfers the set parameters to the facsimile machine 1. The facsimile apparatus 1 operates by setting the automatically transferred parameters.

In this way, the parameter setting value changed on the PC screen is automatically transferred to the facsimile apparatus, and the facsimile apparatus automatically sets the parameter setting value. Therefore, the user can change the setting of various parameters. The operation can be simplified, and the occurrence of a setting change error due to a complicated setting operation can be prevented.

Next, a process of browsing image processing information of the facsimile machine will be described. FIG. 6 is a flowchart showing a process of browsing image processing information of the facsimile machine.

In step (indicated by "S" in the figure) 101, the contents of image processing such as image reading and image writing of the facsimile apparatus and image processing information such as an image processing setting method,
User switch (SW) information, service switch (S
W) It is determined whether or not to perform an image processing information search for operation information such as information. If the image processing information search is not to be performed, the process returns. If the image processing information search is to be performed, the process proceeds to step 102 to transfer the device information data to the PC. Forward.

Proceed to step 103 to start the PC, proceed to step 104, connect the PC to the Internet, proceed to step 105, launch the browser, and access the manufacturer's home page on which the image processing information is posted. To access the image processing information page corresponding to the model of the facsimile machine, and
Go to and execute the table of contents search mode.

Proceeding to step 108, it is determined whether or not to change the search mode. If it is to be changed, the flow proceeds to step 111, and whether or not to perform a keyword search is determined. If the keyword search is to be performed, the flow proceeds to step 115. To execute the keyword search mode and return.

If it is determined in step 111 that the keyword search is not to be performed, the process proceeds to step 112 to determine whether or not to perform a wildcard search. If the wildcard search is to be performed, the process proceeds to step 116 to set the wildcard search mode. Execute and return.

If it is determined in step 112 that a wildcard search is not to be performed, the process proceeds to step 113 to determine whether or not to perform a work history search. If a work history search is to be performed, the process proceeds to step 117 to perform a work history search mode. And return.

If it is determined in step 113 that the work history search is not to be performed, the process proceeds to step 114 to determine whether to perform the selection count search. If the selection count search is to be performed, the process proceeds to step 118 to select the search frequency mode And returns. If the search for the number of selections is not performed, the process returns.

If it is determined in step 108 that the search mode is not to be changed, the flow advances to step 109 to display the image processing information, and the flow advances to step 110 to determine whether or not the image processing information search has been completed. Step 107
Then, the process of executing the search mode is repeated, and upon completion, the process returns.

[0113] Further, the browsing process of the image processing information will be described. When the operator wants to obtain image processing information such as image processing contents such as image reading and image writing of the facsimile apparatus and operation information on image processing settings, the operator selects retrieval of image processing information.

Then, the facsimile machine 1 transmits data such as the model number and software version of the facsimile machine necessary for the search to the PC 2. After that, start PC2,
Use the line connected to PC2 to connect to the Internet, start the browser of PC2, access the manufacturer's homepage on the Internet, and search for the facsimile machine model and Transfer data such as software version. The homepage contains detailed image processing information for each type of facsimile machine.

When searching for necessary image processing information from the homepage on the screen of the PC 2, the operator searches for a keyword, a wild card search using the symbol “*”, and a past work history in addition to a normal table of contents search. The user selects one of a work history search based on the number of selection items and a selection number search that enables reference from the top of the number of selection items, and searches and references necessary image processing information from a homepage by any one of the search methods.

Then, the PC 2 executes one of the selected table of contents search mode, keyword search mode, wild card search mode, work history search mode, and selection count search mode, and based on the input search information and instruction. The corresponding page and image processing information are displayed on the screen so that they can be viewed from the homepage.

As described above, it is possible to connect to the Internet using the line connected to the PC and browse image processing information on image reading and image writing of the facsimile apparatus using a browser on the screen of the PC. Since it is possible, the user can confirm the content and setting method of the image processing in a short time, and can easily select a desired image processing.

Next, a description will be given of a browsing process at the time of setting parameters of the initial value of the facsimile apparatus. FIG.
It is a flowchart which shows the browsing process at the time of parameter setting of the initial value of this facsimile machine. At step 121, it is determined whether or not to change the parameters of the initial value of the facsimile machine. If not, the process returns.

If it is determined in step 121 that the parameter of the initial value is to be changed, the flow advances to step 122 to determine whether or not the image processing information is to be displayed.
The transmission sample image data is displayed in 3-125. That is, the process proceeds to step 123 to display the standard document image data on the screen of the PC, and proceeds to step 124 to display the image processing matrix data on the screen of the PC.
The process proceeds to step S25, where the image data after the image processing is displayed on the screen of the PC, and the process returns.

If it is determined in step 122 that the image processing information is not to be displayed, the process proceeds to step 126 to determine whether or not to display a method for setting various parameters. If not, the process returns.

If it is determined in step 126 that the parameter setting method is displayed, the flow advances to step 127 to determine whether or not the user switch (SW) has been changed. If the user SW has been changed, the flow advances to step 128 to display on the PC screen. User SW
Displays the setting contents and setting method, and returns.

If it is determined in step 127 that the user SW has not been changed, the flow advances to step 129 to determine whether or not the service switch (SW) has been changed. If the service SW has been changed, the flow advances to step 130 to input the password. Judge whether or not the password has been entered. Step 1
The process proceeds to step 31, where the setting contents and setting method of the service SW are displayed on the screen of the PC, and the process returns.

Further, the service S
If it is not a change of W, and if no password has been entered at step 130, the process returns. In this way, the operator can easily refer to the page on which the image processing information necessary for changing the user SW is posted.

Further, the process of setting the parameters of the initial values will be described. When the operator selects the display of the image processing information when changing the parameter of the initial value using the user switch or the service switch of the facsimile apparatus, the facsimile apparatus 1 displays the standard original image data and the image processing matrix on the screen of the PC 2. The data and the image data after the image processing are displayed, and as an example of the image processing, a standard original image and transmission sample image data corresponding to each image processing can be referred to.

When the operator selects the display of the parameter setting method of the initial value and selects the user SW change, the facsimile apparatus 1 displays the user S on the screen of the PC 2.
The setting contents and setting method of W are displayed. Further, the operator selects the display of the setting method of the parameter of the initial value,
When a predetermined password is input after selecting the service SW change, the facsimile apparatus 1 displays the setting contents and the setting method of the service SW on the screen of the PC 2.

As described above, the Internet connection is made using the line connected to the PC, and the information necessary for the operation of setting various image processing parameters of the facsimile apparatus is browsed using the browser on the screen of the PC. Therefore, the user can confirm the operation method of setting image processing parameters in a short time, and can easily revise the information.

Next, the processing of the guidance / help function relating to the image processing information of the facsimile apparatus and the setting processing based on the image processing information will be described. This process is executed when more detailed information is needed after the operator refers to the image processing information of the facsimile apparatus by executing the process of FIG. 6 or 7 described above.

FIG. 8 is a flow chart showing the guidance / help function relating to the image processing information of the facsimile apparatus and the setting processing based on the image processing information. In step 141, it is determined whether or not the mode setting for changing the parameters of the initial values is to be performed. If not, the process returns. If the mode is to be performed, the process proceeds to step 142 to activate the guidance / help function for the image processing information. It is determined whether or not to perform the operation.

If the guidance / help function relating to the image processing information is activated in the determination in step 142, the flow advances to step 143 to determine whether or not video guidance is necessary.
If video guidance is required, the flow advances to step 147 to set a video guidance flag, and the flow advances to step 151.

If it is determined in step 143 that the video guidance is not required, the flow proceeds to step 144 to determine whether or not the voice guidance is required.
The process proceeds to step S5, and if necessary, proceeds to step 148 to set a voice guidance flag, and proceeds to step 151.

In step 151, the apparatus information data is set so that guidance is performed according to the video guidance flag / audio guidance flag, and the flow advances to step 152 to transfer the apparatus information data to the PC.
Then, it is determined whether or not the operation mode is set.

If it is determined in step 153 that the operation mode has been changed, the flow advances to step 157 to set various image processing parameters for the operation mode, and then returns. If it is determined in step 153 that the operation mode has not been changed, the process proceeds to step 154 to determine whether or not the user SW has been changed. If the user SW has been changed, the process proceeds to step 158 to change the user SW and return.

If it is determined in step 154 that the user SW has not been changed, the process proceeds to step 155 to determine whether or not the service SW has been changed. If the service SW has not been changed, the process returns. If the service SW has been changed, the process proceeds to step 156. It is determined whether or not a password has been input. If the password has not been input, the process directly returns.
Then, the service SW is changed, and the process returns.

On the other hand, in step 145, it is determined whether or not e-mail help is necessary. If necessary, the flow advances to step 149 to start communication software and transmit it to the service center.
To return. If it is determined in step 145 that the electronic mail help is not needed, the process proceeds to step 146 to determine whether or not the auto dial help is necessary. If not, the process returns. If necessary, the process proceeds to step 150 to return to the service center. Activate the auto dial function and return.

Further, the guidance of this image processing information
The processing of the help function and the setting processing based on the image processing information will be described. In this process, when the operator changes the image processing information of the facsimile apparatus or the parameter of the initial value, after searching and referring to the necessary image processing information by the above-described processing of FIG. 6 and FIG. Execute when information is needed.

First, the video guidance flag is set when the guidance / help function of the image processing information is activated and the video guidance is displayed on a one-to-one basis, and when the voice guidance is required, the voice guidance flag is set. After that, a video guidance flag or an audio guidance flag is set in the device information data so that guidance is performed according to the guidance flag, and the device guidance data is transferred to the PC 2.

Then, various image processing parameters of the operation mode are set while referring to the contents of the image processing information by the image processing information guidance / help function, the user SW is changed, and when the service SW is changed, a predetermined password is set. After the input, the service SW is set.

Further, if it is necessary to provide more information than the contents of the image processing information prepared by the guidance / help function of the image processing information in advance according to the skill level of the operator, a function of inquiring by e-mail, or The function of inquiring with the telephone by the auto dial is activated, and detailed operation explanations can be individually received by e-mail from the service center or by a person in charge.

In this way, the user S is displayed on the PC screen.
W and service SW can be set, so that the relevant part and the manual
A one-to-one correspondence display can be performed, and a guidance / help function using video or audio can be activated as necessary to receive an explanation about the content or operation using video or audio.

In addition, the service center can be used to make inquiries by telephone or by e-mail to the service center in accordance with the degree of understanding of the operation method by the operator, so that the user can be provided with detailed image processing information. it can.

Next, the automatic setting processing of the image processing parameters of the facsimile machine will be described. FIG. 9 is a flowchart showing an automatic setting process of image processing parameters of the facsimile apparatus.

In this process, it is determined whether or not to change the mode in step 161. If the mode is not to be changed, the process is terminated. If the mode is to be changed, the process is performed in steps 162, 163 and 164, respectively. The browsing process of the image processing information shown in FIG. 6, the browsing process at the time of setting the initial value parameters in FIG. 7, the guidance / help function related to the image processing operation in FIG. 8, and the setting process based on the image processing information are executed. .

First, as the first image processing information browsing process, it is determined whether or not to perform image processing information retrieval relating to image processing such as image reading and image writing of the facsimile apparatus. If the search is not performed, the process returns. If the image processing information search is performed, the device information data is transferred to the PC.

Thereafter, the PC is started, the PC is connected to the Internet, the browser is started, and the manufacturer's home page on which the image processing information is posted is accessed, and the image processing information page corresponding to the model of the facsimile apparatus is accessed. Execute the table of contents search mode.

Further, it is determined whether or not to change the search mode. If it is to be changed, it is determined whether or not to perform a keyword search. If to perform a keyword search, the keyword search mode is executed, and the routine returns.

If a keyword search is not performed, it is determined whether or not a wildcard search is to be performed. If a wildcard search is to be performed, a wildcard search mode is executed, and the process returns. Further, if a wildcard search is not to be performed, it is determined whether or not to perform a work history search. If a work history search is to be performed, a work history search mode is executed, and the process returns.

If the work history search is not to be performed, it is determined whether or not to perform the selection count search. If the selection count search is to be performed, the selection count search mode is executed and the process returns, and the selection count search is not performed. If so, return. Further, if the search mode is not changed, it is determined whether or not the image processing information search is completed. If not, the process of executing the search mode is repeated, and if completed, the process returns.

Next, as a browsing process at the time of setting the parameter of the second initial value, it is determined whether or not to change the parameter of the initial value of the facsimile apparatus. If the parameter of the initial value is changed, it is determined whether or not the image processing information is to be displayed. If so, the standard original image data, the image processing matrix data, and the image data after the image processing are displayed on the PC screen. And return.

On the other hand, if it is not the display of the image processing information, it is determined whether or not the display is the display of the setting method of various parameters. If the display is not the display, the process returns. It is determined whether or not the switch (SW) has been changed. If the user SW has been changed, the contents of the user SW and the setting method are displayed on the screen of the PC, and the process returns.

If the user SW is not changed, it is determined whether or not the service switch (SW) is changed. If the service SW is changed, it is determined whether or not the password is input. The setting contents and setting method of the service SW are displayed on the screen of the PC, and the process returns.
Further, when the service SW has not been changed, and when the password has not been input, the process directly returns.

Next, it is determined whether or not a mode setting for changing parameters of initial values is performed as a process of the guidance / help function regarding the third image processing information and a setting process based on the image processing information. If not, the process returns. If so, it is determined whether or not to activate the guidance / help function related to image processing information. If not, the process returns.

On the other hand, guidance for image processing information
If the help function is activated, it is determined whether or not video guidance is required. If video guidance is required, a video guidance flag is set. If video guidance is not required, it is determined whether or not voice guidance is required, and if necessary, a voice guidance flag is set.

Then, the apparatus information data is set so that guidance is performed in accordance with the video guidance flag / audio guidance flag, the apparatus information data is transferred to the PC, and it is determined whether or not the operation mode is set. If changed, set the operation mode and return. If the operation mode has not been changed, it is determined whether or not the user SW has been changed. If the user SW has been changed, the user SW is changed and the process returns.

If the user SW has not been changed, it is determined whether or not the service SW has been changed. If the service SW has not been changed, the routine returns. If the service SW has been changed, it is determined whether or not a password has been input. If not, return as it is, change the service SW when input,
To return.

On the other hand, if there is no need for video guidance and voice guidance, it is determined whether or not electronic mail help is necessary. If necessary, communication software is activated and transmitted to the service center, and the routine returns. If e-mail help is not required, it is determined whether or not auto-dial help is necessary. If not, the process returns. If necessary, an auto-dial function to the service center is activated and the process returns.

Thereafter, it is determined in step 165 in FIG. 9 whether or not all settings have been completed. If not completed, the flow returns to step 162 to repeat the processing in steps 162 to 164. If completed, the flow proceeds to step 166. The setting data is transferred from the PC to the facsimile machine.

The flow advances to step 167 to determine whether or not the transfer has been completed. When the transfer has been completed, the flow advances to step 168 to operate the facsimile apparatus according to the set parameters, and terminate this processing.

Further, the automatic setting processing of the image processing parameters will be described. When changing the image processing information of the facsimile apparatus or the parameter of the initial value, the operator performs the above-described processing and refers to the contents of the image processing information in accordance with the guidance and help function.
The image processing parameters of the operation mode or the user SW and the service SW are set on the screen of the above.

The facsimile apparatus 1 and the PC 2 execute the above-described processing, and when the setting operation of all the image processing information by the operator is completed, the PC 2 automatically transfers the set image processing parameters to the facsimile apparatus 1 and the facsimile apparatus. The apparatus 1 operates by setting the automatically transferred image processing parameters.

As described above, the image processing parameter setting value changed on the PC screen is automatically transferred to the facsimile apparatus, and the facsimile apparatus automatically sets the image processing parameter setting value. The setting change operation of the image processing parameters can be easily performed, and the occurrence of a setting change error due to a complicated setting operation can be prevented.

The present invention can be similarly applied to an image processing apparatus such as a digital copying machine and a scanner.

[0162]

As described above, according to the image processing apparatus of the present invention, the user can obtain operation information in a short time, and the operation information can be easily revised. Can be done. Further, according to the image processing apparatus according to claims 5 to 8 of the present invention, the user can easily select the most suitable image processing such as image reading or image writing that meets the conditions such as the desired transmission time and image quality. can do.

[Brief description of the drawings]

FIG. 1 is a block diagram illustrating a configuration of a facsimile apparatus that is an embodiment of an image processing apparatus according to the present invention.

FIG. 2 is a flowchart showing a process of browsing operation information of the facsimile apparatus shown in FIG. 1;

FIG. 3 is a flowchart showing a parameter setting process of the facsimile apparatus shown in FIG.

FIG. 4 is a flowchart illustrating processing of a guidance / help function relating to operation of the facsimile apparatus illustrated in FIG. 1;

FIG. 5 is a flowchart showing an automatic parameter setting process of the facsimile apparatus shown in FIG.

FIG. 6 is a flowchart showing a process of browsing image processing information of the facsimile apparatus shown in FIG. 1;

FIG. 7 is a flowchart showing a browsing process when setting parameters of initial values of the facsimile apparatus shown in FIG. 1;

8 is a flowchart showing processing of a guidance / help function of image processing information of the facsimile apparatus shown in FIG. 1 and setting processing based on image processing information.

FIG. 9 is a flowchart showing an automatic setting process of image processing parameters of the facsimile apparatus shown in FIG.

[Explanation of symbols]

 1: facsimile apparatus 2: personal computer (PC) 3: communication cable 4, 24: line 10: system control unit 11: image memory 12: image processing unit 13: encoding / decoding unit 14: communication control unit 15: modem 16 : Display unit 17: operation unit 18: IO / I / F 19: reading unit 20: recording image processing unit 21: recording unit 22: PC / I / F 23: bus

Claims (8)

[Claims] 1. An image processing apparatus such as a facsimile machine, a digital copying machine, and a scanner to which a computer is connected, which is connected to the Internet using a line connected to the computer, and wherein the Internet is started by a browser activated on the computer. Search the homepage that contains the operation information required for operator operation established above,
An image processing apparatus, comprising: means for browsing the home page on a screen of the computer. 2. The image processing apparatus according to claim 1, wherein the operation information is information on contents and a setting method of a user SW operable by an operator and a service SW operable by a serviceman. 3. The image processing apparatus according to claim 2, wherein an arbitrary parameter is set based on the operation information on a screen of the computer. 4. The image processing apparatus according to claim 3, wherein the parameter is automatically transferred from the computer, and the parameter is received and set. 5. An image processing apparatus such as a facsimile machine, a digital copying machine, and a scanner connected to a computer, connected to the Internet using a line connected to the computer, and connected to the Internet by a browser activated on the computer. An image processing apparatus comprising: means for retrieving a home page on which image processing information related to reading an image, writing an image, and the like established, and browsing the home page on a screen of the computer. 6. The image processing apparatus according to claim 5, wherein the image processing information is information such as an image processing content selectable by an operator and a setting method. 7. The image processing apparatus according to claim 6, wherein an arbitrary image processing parameter based on the image processing information is set on a screen of the computer. 8. The image processing apparatus according to claim 7, wherein the image processing parameters are automatically transferred from the computer, and the image processing parameters are received and set.