JPH10293791A - Information processing device and storage medium - Google Patents

Abstract

(57) [Summary] An object of the present invention is to enable each agent to promptly respond to a user's request and to promptly report various information and various instructions. SOLUTION: An agent computer block 16
Selects the agent corresponding to the instruction from the agent icon display of the agent that can be read in the current time zone based on the time zone setting table 17a in the various tables stored in the storage device 17 displayed on the display device 13. The selected agent and the files that can be processed by the agent are displayed on the display device 13 based on the agent permission information table 17b in the various tables, and the current time zone is displayed based on the message table 17d in the various tables. Select the greeting message for, say the agent ’s greeting, introduce yourself,
Then, an instruction request message is output from the audio output device 11.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information processing apparatus having a plurality of processing substitute functions for separately performing processing according to each request content, and a storage medium for storing the processing program.

[0002]

2. Description of the Related Art In recent years, personal computers have become an indispensable tool for promoting computerization within a company, and one personal computer per employee is becoming popular. Further, in a company, information obtained from distributed work using personal computers of each employee is collected and shared, so that a LAN (Local Area Network) is used as a computer network for improving work efficiency.
rk) is also spreading rapidly.

[0003] In addition, with the spread of computer networks, employees frequently exchange information with each other on a LAN via e-mail. A portable information terminal device with a communication function from a personal computer or outside
It is also possible to access an in-house LAN from a public line network using a PDA (Personal Digital Assistant) to send and receive e-mails.

[0004] Further, an information service network that can access a service center from a personal computer or a PDA to provide desired information and receive services such as ticket reservation using a computer communication network such as the Internet is also rapidly increasing. It is becoming popular.

[0005] The computer communication network and the information service network constituted by the LAN are:
Since the network structure is diversified and hierarchized, the operation procedure for accessing the desired information by the user tends to be complicated, so that for a novice user other than a user who is proficient in computer operation, Operational complexity is a barrier to using networks.

[0006] Therefore, access software for easily accessing desired information from the above-mentioned network even for beginner users occupying a large number of computers and portable information terminal devices has been actively developed. In order to improve the functionality of software, recently,
Access software with an agent (agent) function is being developed and put into practical use.

[0007] The access software with the agent function is installed on a terminal such as a personal computer or a PDA that accesses the network, and is also installed on a server that provides service information installed in the network. . Then, the agent on the terminal side automatically accesses the server in the computer network in response to a simple command input by the user, performs processing in cooperation with the agent on the server side, for example, the business content of the user, Gather information according to hobbies, adjust personal schedules,
Operations such as automatic search and information exchange of useful information for the user while reducing the user's operation burden when accessing the network, such as responding appropriately to the person who accessed on behalf of the user, and personal secretary Aiming to act on behalf of a typical business.

[0008]

However, in such conventional access software with an agent function, automatic operation of useful information for the user is reduced while reducing the operation burden on the user for accessing the network. On behalf of duties such as search and information exchange,
The aim is to allow users to perform personal secretary duties such as adjusting personal schedules, but the following points are insufficient as functions for realizing such proxy duties.

That is, in the conventional access software with an agent function, there is basically only one agent for one user, and the agency work to be performed by the one agent is various. There is a wide range of possibilities such as information processing, business schedule management, business secretary work such as customer-specific information, and personal secretary work such as personal non-business schedules, so the agency that the user wants There is a possibility that the load on the agent will increase, for example, the number of instructions from the user until the agent performs the job will increase. Therefore, when there is only one agent, the processing load of the agent until the user performs the agency work desired increases, and the agent function may not be able to quickly process the user's instruction.

An object of the present invention is to reduce the processing load of each agent until a user performs a substitute job by using a plurality of agents according to specialty and time, so that each agent can respond to a user's request. The purpose is to be able to respond promptly and report various information and various instructions promptly.

[0011]

According to the first aspect of the present invention,
What is claimed is: 1. An information processing apparatus having a plurality of processing substitute functions for separately performing processing corresponding to the contents of requests in response to various processing requests, and a unique expression characterizing and representing each of the plurality of processing substitute functions. Expression information storage means for storing information for each processing proxy function, input means for selecting the plurality of processing proxy functions and inputting various processing requests,
When the processing proxy function is selected by the input means, a unique expression information corresponding to the processing proxy function is obtained from the expression information storage means, and a response characterizing the processing proxy function is performed. Response means for responding based on the unique expression information in response to various processing requests to be made.

According to the information processing apparatus of the present invention, there is provided an information processing apparatus having a plurality of processing proxy functions for separately performing processing according to each request content in response to various processing requests. The unique expression information that characterizes and expresses each of the plurality of processing proxy functions is stored in the expression information storage unit for each processing proxy function, and the input unit selects the plurality of processing proxy functions, When the processing request is input, the response unit acquires unique expression information corresponding to the processing proxy function from the expression information storage unit and performs a response characterizing the processing proxy function.
A response is made based on the unique expression information in response to various processing requests input by the input means.

Therefore, when a processing proxy function corresponding to the request is selected from a plurality of processing proxy functions, a response is made based on the expression information unique to the selected processing proxy function. By selecting the proxy function, it is possible to use various processing proxy functions and report various information and various instructions promptly using unique expression information.

According to a seventh aspect of the present invention, there is provided an information processing apparatus having a plurality of processing proxy functions for separately proxying processing corresponding to each request content in response to various processing requests. An information storage unit that stores unique expression information, each of which is characterized by a unique image, unique voice, and the like, for each of the processing proxy functions, and sets a corresponding time segment such as date or time for each of the processing proxy functions; An input unit for inputting the various processing requests, and when the various processing requests are input by the input unit, a processing proxy function of a time section corresponding to the input time is selected from the information storage unit; The unique expression information corresponding to the function is obtained from the expression information storage unit, and the processing request is obtained by the expression form based on the unique image or the unique sound of the processing proxy function. It is characterized by comprising a response means for responding, the.

According to the invention described in claim 7, there is provided an information processing apparatus having a plurality of processing proxy functions for performing proxy processing separately in response to various processing requests.
Each of the processing proxy functions stores unique expression information having a unique image, a unique voice, and the like that characterizes the processing proxy function, and stores a corresponding time section such as a date or time in each processing proxy function. Means, and inputting the various processing requests by the input means,
When the various processing requests are input by the input means by the response means, a processing substitute function of a time section corresponding to the input time is selected from the information storage means, and a unique expression corresponding to the processing substitute function is selected. Information is obtained from the expression information storage means, and the processing proxy function is responded to the processing request in an expression form based on the unique image or unique sound.

Therefore, a unique image of the processing proxy function corresponding to the current time is displayed, and when the processing proxy function corresponding to the request content is selected, a response is made with a voice unique to the selected processing proxy function. By selecting the processing proxy function from the processing proxy functions according to the time, the processing proxy functions can be appropriately used according to the behavior pattern of the user, and the processing proxy function according to the time can be used. The function can be easily recognized.

[0017]

Embodiments of the present invention will be described below in detail with reference to the drawings. 1 to 9 are diagrams showing a computer system according to an embodiment to which an information processing device and a storage medium of the present invention are applied.

First, the configuration will be described.

FIG. 1 is a diagram showing the overall configuration of a computer system according to the present embodiment. In FIG. 1, in the computer system, a processing computer 1 and an agent device 10 are connected via a data line L,
The processing computer 1 is a personal computer (P
C) 2, a display device 3, a storage device 4, a storage medium 5, an input device 6, and a communication interface 7.

The personal computer 2 has a storage device 4
Is stored in a program storage area in a built-in RAM (Random Access Memory) (not shown), which is input from the input device 6. Various instructions or data are stored in the built-in RAM, and various processes are executed in accordance with the input instructions and the input data in accordance with the application programs stored in the built-in RAM, and the processing results are input from the input device 6 to the storage device. 4 and is displayed on the display device 3.

Also, the personal computer 2 can request a start of an application program for information retrieval input from the agent device 10 via the data line L, a request for transferring extraction condition items, a request for answering the number of extraction conditions by keywords, In response to a narrowing-down instruction by a keyword, a display instruction of detailed information of a selection candidate, and the like, various information search processes are executed on the information database stored in the storage device 4, and the processing results are transferred to the agent device 10.

Further, the personal computer 2 accesses an external processing computer (not shown) through the public line network through the communication interface 7 to search for information input from the agent device 10 through the data line L. Has a function of requesting information retrieval processing in response to the various requests, receiving the processing result from another processing computer, and transferring it to the agent device 10.

The display device 3 is a CRT (Cathode Ray Tub).
e) and a liquid crystal display panel for displaying display data input from the personal computer 2 and for transferring requests, search information, and the like in each process corresponding to the information search request executed by the personal computer 2. Is displayed.

The storage device 4 has a storage medium 5 in which programs, data, and the like are stored in advance, and the storage medium 5 is constituted by a magnetic or optical recording medium or a semiconductor memory. The storage medium 5 is fixedly provided in the storage device 4 or is detachably mounted. The storage medium 5 includes the system program, various application programs corresponding to the system, a communication processing program, and information. A database and data processed by each processing program are stored.

The program, data, and the like stored in the storage medium 5 may be configured to be received from another device connected via a public line network or the like by the communication interface 7 and stored. A storage device having the above storage medium may be provided on another device connected via a network, and the program and data stored in the storage medium 5 may be used via a communication line.

The input device 6 includes a cursor key, numeric input keys, various function keys, and the like, and outputs a press signal of the pressed key to the personal computer 2. The communication interface 7 is connected to another processing computer via a public line network in response to a communication request input from the personal computer 2 and exchanges information with the other processing computer to transmit received information to the personal computer. Transfer to 2.

Next, the configuration of the agent device 10 shown in FIG. 1 will be described with reference to a block diagram showing the main configuration shown in FIG.

In FIG. 2, the agent device 10
The internal configuration is roughly divided into an input / output interface computer block (IC) 15 and an agent computer block 16. The input / output interface computer block (IC) 15 includes an audio output device 11, an audio input device 12, a display device 13, and a storage device 1.
4 is connected to the agent computer block 16
, A storage device 17, a storage medium 18, and a PC interface 19 are connected.

The input / output interface computer block 15 converts the voice command of the user by the voice input device 12 and inputs the voice command data.
4, the contents of the voice command are recognized by the voice recognition program stored in the storage device 14, and the classification and the meaning of the request content related to the information search process are analyzed from the recognized voice command by the semantic analysis program stored in the storage device 14. Then, the analysis result is output to the agent computer block 16.

The input / output interface computer block 15 allows the user to designate the agent icons of a plurality of agents on an agent selection screen displayed on the display device 13 based on various tables described later stored in the storage device 17. The agent selection instruction data input by touching and instructing is output to the agent computer block 16.

Further, the input / output interface computer block 15 categorizes and interprets the contents of the request output to the agent computer block 16,
When the candidate information searched by the information search process executed in the agent computer block 16 is input, the candidate information is converted into voice data by a voice conversion program stored in the storage device 14 and is output by the voice output device 11. Output as audio.

The audio output device 11 has a function of performing D / A conversion processing on audio data input from the input / output interface computer block 15 and outputting it as audio from a built-in speaker.

The voice input device 12 has a function of performing A / D conversion processing on a user's voice command input to a built-in microphone and outputting the voice command to the input / output interface computer block 15 as voice data.

The display device 13 is a CRT (Cathode Ray Tu)
be) and a liquid crystal display panel, etc., which are input from the agent computer block 16 to the input / output interface block 15 and output from the input / output interface block 15 and are stored in the storage device 17 and are based on various tables to be described later. Is displayed, and display data input from the input / output interface computer block 15 is displayed.
A voice command, search information, and the like input in each process corresponding to the information search request executed by the agent computer block 16 are displayed.

The storage device 14 stores a speech recognition processing program, a semantic analysis processing program, a speech conversion processing program, various dictionary data used in the semantic analysis processing, and the like executed by the input / output interface computer block 15.

Agent computer block 16
Executes the agent selection process based on the various tables stored in the storage device 17. Specifically, the time zone shown in FIG. 3 in the various tables stored in the storage device 17 displayed on the display device 13 The agent corresponding to the designated agent icon is selected from the agent icon display of the agent that can be read in the current time zone based on the setting table 17a, and the selected agent and the files that can be processed by the agent are stored in the various tables. 4 on the display device 13 based on the agent permission information table 17b shown in FIG. 4, and the message table 17d shown in FIG.
The greeting message of the current time zone is selected based on the above, and a message of greeting, self-introduction, and instruction request by the voice of the agent is output from the voice output device 11, and then the input / output interface computer block 15
When an instruction request is input from the server, the meaning of the instruction request is analyzed to determine whether there is a schedule report request or whether there is a server access request.

When the instruction request is a schedule report, the agent computer block 16 reads the schedule file permitted to the agent from the storage device 17 and transfers the read schedule file to the input / output interface computer block 15 to execute the schedule list. Is displayed on the display device 13 and the voice is read out from the voice output device 11. If the instruction request is access to the server, the agent accesses the server permitted by the agent. Is another request, the file according to the request is read from the storage device 17 and the display processing and the audio output processing in the input / output interface computer block 15 are controlled.
A request for activating the application program according to the request content is transmitted to the server, and an action and information advice processing to be described later are executed.

The agent computer block 16 executes various actions and information advice processing in accordance with the requested contents based on the agent basic program stored in the storage device 17. Specifically, the input / output interface computer From the voice recognition character data input from the block 15, semantic contents and classification related to the action and the information advice request are performed, and a start request of the application program related to the action and the information advice request is transmitted to the personal computer 2, and the When an extraction condition item set in the information database to be searched is received from the started application, a keyword corresponding to the extraction condition item is extracted from the voice recognition character data, and an information extraction condition command or the like based on the keyword is extracted. The Coarsely braided and transferred to the computer 2,
Request an answer such as the information search process.

When the agent computer block 16 receives a response to the answer request from the personal computer 2, the agent computer block 16 creates a candidate list from the response and transfers it to the input / output interface computer block 15 for display on the display device 13. At the same time, the user selects a search item to be narrowed down by a voice message from the voice output device 11, and when the user inputs a voice instruction from the voice input device 12, the semantic content is analyzed and another list to be searched is obtained. The presence / absence of a request, the presence / absence of a candidate selection, and the like are determined, and the display processing of a candidate list and the detailed display processing of a selection candidate in the input / output interface computer block 15 according to the presence / absence of another list request, the presence / absence of a candidate selection, etc. Control.

The storage device 17 has a storage medium 18 in which programs, data and the like are stored in advance, and the storage medium 18 is constituted by a magnetic or optical recording medium or a semiconductor memory. The storage medium 18 is fixedly provided in the storage device 17 or is detachably mounted. The storage medium 18 corresponds to the agent basic program executed by the agent computer block 16 and the basic program. Requests, keyword analysis processing programs,
Various tables are stored. Specific examples of these various tables are shown in FIGS. Time zone setting table 1 shown in FIG.
In FIG. 7a, agents that can be read in each day and time zone are stored for each day and time zone. FIG.
In the agent permission information table 17b shown in FIG. 7, files that can be processed by each agent are stored for each agent. The agent individual information table 17c shown in FIG. 5 stores individual information of each agent, for example, voice, face, name, agent icon image, etc. for each agent. In the message table 17d shown in FIG. 6, a greeting message for each time zone is stored for each time zone.

The program, data, and the like stored in the storage medium 18 may be configured to be received from another device connected via a public line network or the like by the PC interface 19 and stored. A storage device provided with the above storage medium is provided on another device connected via a network, and a program stored in the storage medium 18 is provided.
The data may be used via a communication line.

Next, the operation of this embodiment will be described.

The above agent computer block 1
6 will be described with reference to flowcharts shown in FIGS.

FIGS. 3 to 6 show examples of various tables stored in the storage device 17. FIG. 3 shows a time zone setting table 17a, FIG. 4 shows an agent permission information table 17b, and FIG. Agent individual information table 17
c, FIG. 6 shows the message table 17d. In the description of the operation of the agent selection processing of this embodiment,
Examples of these various tables will be used.

FIG. 9A shows the display device 13 of the agent device 10 in the agent selection process.
Shows an agent selection screen displayed based on various tables stored in the storage device 17 on a display screen (hereinafter, referred to as an agent window 20),
FIG. 9B is a screen of the agent window 20 when the user selects one agent from a plurality of agents on the agent selection screen.

In FIG. 7, first, the agent computer block 16 stores the storage device 17 in the agent window 20 of the display device 13 of the input / output interface computer block 15 as shown in FIG.
The agent icons 21 and names of a plurality of agents that can be read in the current time zone are displayed based on the time setting table 17a shown in FIG. 3 stored therein (step S1).

Here, the agent computer block 16 includes a plurality of agents.
These multiple agents are classified according to territories that can be processed (for example, how many files can be opened, which applications can be used, how much personal information is known, etc.). Within the territory, various types of agents can be used. The agent reports information or responds to an instruction from the user. The plurality of agents are assigned days of the week and time, and as shown in the time zone setting table 17a of FIG. A readable agent is selected according to the day of the week and the time division of the day.

That is, as shown in the time zone setting table 17a of FIG. 3 and the agent permission information table 17b of FIG. 4, for example, during business hours (7 to 7 Monday to Friday) as one of the plurality of agents. At 17:00 to 17:00), the agent A supports various business-related processes including a business-related schedule, a business partner address, server access information to a company internal network, and information for accessing a file of business-related documents. A business secretary agent, and an agent B outside business hours (Monday to Friday, 17:00 to 2:00) has a personal schedule other than business, a personal address, access information to a home server, and personally created information. Individuals other than businesses that have information that can access various files It is a personal secretary agent that supports the user to.

Each of the plurality of agents has a unique image (hereinafter, referred to as a face), a name, a voice, an agent icon image, etc., based on the agent individual information table 17c of FIG. The face and name are displayed as an agent icon 21 in an agent window 20 of the display device 13 as shown in FIG.

In the agent computer block 16, the user calls the agent name from the plurality of agents displayed in the agent window 20 which can be read in the current time zone, or the user calls the agent icon 2 of the agent.
One agent is instructed by a method of touching 1 with a finger (step S2). When the user calls the name of the agent, the name is input from the voice input device 12, and the input / output interface computer block 15 performs voice recognition and semantic analysis. 16 is output. When the user touches the agent icon 21 of the agent with a finger, the agent selection command data input from the display device 13 to the input / output interface computer block 15 is transmitted to the agent computer block 16.
Is output to

The agent computer block 16 includes an input / output interface computer block 15
The agent specified by the user is specified by the agent selection command data input from the user (step S3), and as shown in FIG. 9 (b), the agent window 20 of the display device 13 displays the specific information of the selected agent. An image (face) is displayed (step S4), and a file that can be processed by the selected agent is shown in FIG. 9B based on the agent permission table 17b of FIG. As shown in FIG.
2 is displayed (step S5). Agents other than the selected agent are used as agent icons 21 as they are in the agent window 20.
To be displayed.

The agent computer block 16 selects a greeting message corresponding to the current time zone based on the message table 17d of FIG. 6 stored in the storage device 17 (step S6), and converts the greeting message into a message. The input / output interface computer block 15 outputs the voice message from the voice output device 11 based on the agent specific information table 17c of FIG.
(Step S7).

That is, for example, the current time zone is Tuesday 1
In the case of 0:00, first, as shown in FIG. 9A, the faces of the agents A, C, and E are displayed as agent icons 21 in the agent window 20 based on the time zone setting table 17a in FIG. Is done. next,
The user selects one of the agents A, C, and E, calls the name, or gives an instruction by touching the agent icon 21 displayed in the agent window 20 with a finger.
Here, when the user designates the agent A, the selected agent A is selected as shown in FIG.
Is displayed main in the agent window 20,
In addition, the faces of the agents C and E that are not selected are displayed as they are as the agent icons 21 in the agent window 20, and based on the agent permission information table 17b in FIG. Customer window, server access information to company network, business document files, etc.
0 is displayed as a file icon 22. And
The current time 10 based on the message table 17d in FIG.
The greeting message sentence "Good morning" is output from the voice output device 11 in a unique voice of the agent A based on the agent individual information table 17c in FIG.

Next, the agent computer block 16 introduces a self-introduction of the selected agent by voice based on the agent individual information table 17c shown in FIG. From the input / output interface computer block 15 so as to output by voice message
(Step S8), and waits for the input of voice recognition character data based on the voice command of the instruction request from the input / output interface computer block 15 (step S9). That is, the voice command of the instruction request input from the user's voice input device 12 is recognized by the input / output interface computer block 15 and it is determined whether or not voice recognition character data is input from the agent computer block 16.

Agent computer block 16
Is the input / output interface computer block 15
When the voice recognition character data is input from the computer, the content of the instruction request is analyzed in the input / output interface computer block 15 (step S10), and based on the analysis result, whether the instruction request is a request related to "schedule report" It is determined whether or not it is (step S11).

In response to the voice from the user, the agent computer block 16 determines the content of the instruction, and if the content of the instruction is determined to be "schedule report", the agent computer block 16 stores the content of FIG. The schedule file permitted to the agent is stored in the storage device 1 based on the agent permission information table 17b of the storage device 1.
7 (step S12), the schedule list is displayed on the display device 13, and the schedule list is read from the audio output device 11 based on the agent individual information table 17c of FIG. I / O interface computer block 1 to output voice message by voice
5 (steps S13 and S14).

When the agent computer block 16 determines that the analysis result of the instruction request from the user is not “schedule report”, it determines whether or not the request is related to “server access” next ( Step S15) If it is determined that the user's instruction is a request for access to the server, the agent is permitted based on the agent permission information table 17b of FIG. The server access information is read from the storage device 17, and the server is accessed using the dedicated password (step S16).

Further, when the agent computer block 16 determines that the instruction content from the user is neither "schedule report" nor "access to the server", the agent computer block 16 stores the contents of FIG. Based on the agent permission information table 17b, the file according to the contents of the instruction request permitted to the agent is read from the storage device 17, the response to the instruction request is displayed on the display device 13, and the response is From the output device 11, the agent individual information table 1 of FIG.
Instructs the input / output interface computer block 15 to output a voice message in a voice unique to the selected agent based on 7c, or requests the personal computer 2 to start an application program according to the request. To execute the action and information advice processing (step S1).
7). Then, after step 14, step 16, and step 17, the process returns to the instruction voice recognition data confirmation processing in step 9.

As described above, in the agent computer block 16 in the agent device 10 provided in the computer system of the present embodiment, the storage device 1
7, the agent selection process is executed based on the various tables stored in the storage device 17 displayed on the display device 13 in the current time zone based on the time zone setting table 17a shown in FIG. The agent corresponding to the designated agent icon 21 is selected from the display of the agent icons 21 of the readable agents, and the selected agent and the files that can be processed by the agent are shown in FIG. 4 in the various tables. Agent permission information table 17b
Is displayed on the display device 13 based on the message table 17d shown in FIG. 6 in the various tables, a greeting message sentence in the current time zone is selected, and the greeting, self-introduction, and instruction by the voice of the agent are selected. After the request message is output from the audio output device 11, when an instruction request is input from the input / output interface computer block 15, its meaning is analyzed and the result is a schedule report, or whether there is an access request to the server is determined. It is now determined.

If the instruction request is a schedule report, the agent computer block 16 reads the schedule file permitted by the agent from the storage device 17 and transfers the schedule file to the input / output interface computer block 15 to generate the schedule list. Is displayed on the display device 13 and the audio output device 11
If the instruction request is to access a server, the agent is accessed to a server permitted by the agent, and if the instruction request is another request, the request is accessed. A file according to the content is read from the storage device 17, display processing and audio output processing in the input / output interface computer block 15 are controlled, or a request to start the application program according to the request to the personal computer 2 is transmitted. , An action and information advice process, which will be described later, are executed.

For this reason, in the agent device 10 according to the present embodiment, a plurality of agents cooperate by sharing their specialized fields, and each agent is assigned time.
In addition, since each agent is set with a unique image (face), voice, name, and the like, from among agents whose faces are displayed as agent icons 21 according to the current time, the specialty according to the instruction content is displayed. By selecting an agent by calling a name or the like, specialized fields are different, and various agents responding with a unique voice can be properly used to report various information and give various instructions.

Therefore, in the agent function of the present embodiment, by using a plurality of specialized and time-specific agents, the load of processing by each agent until the user performs the agency work desired is reduced, and the user's request is reduced. Each agent can respond quickly, and can report various information and give various instructions promptly.

[0063]

According to the first aspect of the present invention, when a processing proxy function corresponding to a request content is selected from a plurality of processing proxy functions, a response based on expression information unique to the selected processing proxy function. Therefore, by selecting the processing proxy function in accordance with the content of the instruction, it is possible to use various processing proxy functions and report various information and various instructions quickly using unique expression information.

According to the second aspect of the present invention, since the plurality of processing substitute functions are assigned to different specialized fields, the specialized processing substitute function responds to the instruction request and responds to the instruction request. Can promptly report various information and various instructions.

According to the third aspect of the present invention, one of the plurality of processing substitute functions corresponds to the contents of a request related to the business field of the user. In addition, it is possible to quickly perform a business secretary's work supporting various business-related processes.

According to the fourth aspect of the present invention, one of the plurality of processing proxy functions corresponds to the contents of a request related to the personal field of the user. Can quickly perform personal secretary duties to personally support users outside of business.

According to the fifth aspect of the present invention, a unique image such as a face, a unique voice such as a voice, a name, and the like are set in each processing substitute function. It is easy to select the processing proxy function.

According to the sixth aspect of the present invention, a plurality of selectable processing substitute functions, such as faces, are displayed as icons on the display screen of the information processing apparatus, and one processing substitute function is selected from the icons. Then, since the unique image of the selected processing proxy function is displayed on the display screen of the information processing apparatus, the user can select a plurality of processing proxy functions displayed as icons by calling a name or touching with a finger. Can be easily selected in accordance with the processing proxy function, and the selected processing proxy function can be easily recognized.

According to the seventh aspect of the present invention, the specific image of the processing proxy function corresponding to the current time is displayed, and when the processing proxy function according to the request is selected, the selected processing proxy function is displayed. Since the response is made with a unique voice, by selecting the processing proxy function from the processing proxy function according to the time, the processing proxy function can be used properly according to the user's behavior pattern. In addition, it is possible to easily recognize the processing proxy function according to the time.

According to the eighth aspect of the present invention, a processing substitute function that can be processed according to a time division in a day or a day of the week is selected, and the processing substitute function is selected from the processing substitute functions in response to an instruction request. Each processing substitute function can be appropriately used according to the behavior pattern of each day or day of the user, and the processing substitute function can be easily recognized according to the time or day of the day.

According to the ninth aspect of the present invention, one of the plurality of processing substitute functions has a time division set to work hours and corresponds to the request contents related to the user's business field. Therefore, it is possible to effectively use a business secretary's agency function that supports various business-related processes during working hours.

According to the tenth aspect of the present invention, one of the plurality of processing substitute functions has a time division set outside business hours, and corresponds to the request contents related to the user's personal field. Therefore, it is possible to effectively use the personal secretary's agency function of personally supporting the user outside business hours outside business hours.

According to the storage medium of the present invention, when a processing substitute function corresponding to the request content is selected from a plurality of processing substitute functions, it is based on the expression information unique to the selected processing substitute function. A program that makes a response can be executed by a computer.

According to the storage medium of the twelfth aspect of the present invention, a plurality of processing substitute functions can share a specialized field and execute a corresponding program on a computer.

According to the storage medium of the present invention, one of the plurality of processing proxy functions is
A program corresponding to a request related to a user's business field can be executed on a computer.

According to the storage medium of the fourteenth aspect of the present invention, one of the plurality of processing substitute functions includes:
A program corresponding to a request related to a user's personal field can be executed on a computer.

According to the storage medium of the present invention, a computer can execute a program for setting a unique image such as a face, a unique voice such as a voice, a name, and the like for each processing proxy function.

According to the storage medium of the sixteenth aspect of the present invention, a plurality of selectable processing substitute functions, such as faces, are displayed as icons on the display screen of the information writing apparatus. When the proxy function is selected, the computer can execute a program for displaying a unique image of the selected processing proxy function on the display screen of the information processing apparatus.

According to the storage medium of the seventeenth aspect, a unique image of the processing proxy function corresponding to the current time is displayed, and when the processing proxy function according to the requested content is selected, the selected processing is performed. A program that makes a response using a voice unique to the proxy function can be executed by a computer.

According to the storage medium of the eighteenth aspect of the present invention, a processing substitute function that can be processed according to a time division in a day or a day of the week is selected, and a processing substitute function is selected from the selected processing substitute functions in response to an instruction request. Computer can execute the program.

According to the storage medium of the nineteenth aspect, one of the plurality of processing substitute functions includes:
The time section is set to working hours, and a program corresponding to the request content related to the user's business field can be executed by the computer.

According to the storage medium of the present invention, one of the plurality of processing proxy functions is
The time interval is set outside the hours, and the computer can execute a program corresponding to the request related to the user's personal field.

[Brief description of the drawings]

FIG. 1 is a diagram showing an overall configuration of a computer system including an agent device according to an embodiment to which an information processing device and a storage medium of the present invention are applied.

FIG. 2 is a block diagram showing a main configuration of the agent device 10 of FIG. 1;

FIG. 3 is a view showing setting contents of a time zone setting table 17a stored as various tables in a storage device 17 of FIG. 2;

FIG. 4 is a diagram showing setting contents of an agent permission information table 17b stored as various tables in a storage device 17 of FIG. 2;

FIG. 5 is a diagram showing setting contents of an agent individual information table 17c stored as various tables in a storage device 17 of FIG. 2;

FIG. 6 is a view showing setting contents of a message table 17d stored as various tables in the storage device 17 of FIG. 2;

FIG. 7 is an agent computer block 16 of FIG.
Is a flowchart of a part of an agent selection process executed by the program.

FIG. 8 is a flowchart of an agent selection process following FIG. 7;

FIG. 9A shows an agent selection screen displayed based on various tables stored in the storage device 17 in the agent window 20 of the agent device 10, and FIG. Screen when user selects one agent.

[Explanation of symbols]

Reference Signs List 1 processing computer 2 personal computer (PC) 3 display device 4 storage device 5 storage medium 6 input device 7 communication interface 10 agent device 11 audio output device 12 audio input device 13 display device 14 storage device 15 input / output interface computer block (IC) 16 Agent Computer Block 17 Storage 17a Time Zone Setting Table 17b Agent Permission Information Table 17c Agent Individual Information Table 17d Message Table 18 Storage Medium 19 PC Interface 20 Agent Window 21 Agent Icon 22 File Icon L Data Line

Claims (20)

[Claims] An information processing apparatus having a plurality of processing proxy functions for separately performing processing according to each request content in response to various processing requests, characterized in that the plurality of processing proxy functions are respectively characterized. An expression information storage unit for storing unique expression information to be expressed for each processing proxy function; an input unit for selecting the plurality of processing proxy functions and inputting various processing requests; and a processing proxy function by the input unit. When selected, the specific expression information corresponding to the processing proxy function is obtained from the expression information storage means, a response characterizing the processing proxy function is performed, and in response to various processing requests input by the input means, An information processing apparatus comprising: a response unit configured to perform a response based on the unique expression information. 2. The plurality of processing substitute functions include a processing division for classifying processing contents corresponding to the various processing request contents and a response division for classifying a response level corresponding to each request contents for each processing substitution function. When responding based on the unique expression information in response to various processing requests input by the input unit, the response unit performs a response process corresponding to the request content based on the processing category. The information processing apparatus according to claim 1, wherein the response content is set based on the response category. 3. The processing section and the response section of at least one processing proxy function of the plurality of processing proxy functions include the processing request content related to a business field of a user who uses the information processing apparatus. 2. The information processing apparatus according to claim 1, wherein the information processing apparatus supports the information processing. 4. The processing request content relating to a personal field of a user who uses the information processing apparatus, wherein the processing section and the response section of at least one of the plurality of processing proxy functions are processing proxy functions. 2. The information processing apparatus according to claim 1, wherein 5. A unique image such as a face, a unique voice such as a voice, and a unique name such as a name can be set for each of the unique expression information stored for each processing proxy function in the expression information storage means. 2. The response means according to claim 1, wherein when a unique name such as a name set in said expression information storage means is input by said input means, said processing substitute function corresponding to said name is selected. Information processing device. 6. A display means for selectively displaying a plurality of unique image information such as a face set as the unique expression information for each of the processing proxy functions, and wherein the response means displays the plurality of displayed unique image information. 6. The information processing apparatus according to claim 5, wherein, when one of them is selected by the input unit, only the selected unique image information is displayed on the display unit. 7. An information processing apparatus having a plurality of processing substitute functions for separately performing processing corresponding to the contents of each request in response to various processing requests, comprising: An information storage unit that stores unique expression information having different voices and the like for each processing proxy function, sets a corresponding time section such as date or time for each processing proxy function, and inputs the various processing requests. When the various processing requests are input by the input unit,
Selecting a processing proxy function of the time section corresponding to the input time from the information storage unit, and acquiring unique expression information corresponding to the processing proxy function from the expression information storage unit;
A response unit that responds to the processing request in an expression form of the processing proxy function based on the unique image or the unique voice. 8. The information storage means according to claim 1, wherein the time division set in each of the processing substitute functions is a time division in one day,
8. The information processing apparatus according to claim 7, wherein the information is classified according to a day of the week. 9. The processing request content related to a business field of a user who uses the information processing apparatus, wherein the time division of at least one processing proxy function of the plurality of processing proxy functions is set to working hours. The information processing apparatus according to claim 7, wherein the information processing apparatus is configured to correspond to: 10. The processing relating to a personal field of a user using the information processing apparatus, wherein the time division of at least one of the plurality of processing proxy functions is set to be outside working hours. 8. The information processing apparatus according to claim 7, wherein the information processing apparatus is adapted to correspond to a request content. 11. A storage medium storing a computer-executable program for causing a plurality of processing proxy functions for performing processing in accordance with the contents of various processing requests to perform a response based on expression information unique to each of the plurality of processing proxy functions. When a computer-executable program code and a processing proxy function are selected by the input means, a response characterizing the processing proxy function is obtained by acquiring unique expression information corresponding to the processing proxy function, and the input means And a computer-executable program code for causing a response based on the unique expression information in response to various processing requests input by the storage medium. 12. A computer-executable program for setting a processing section for classifying processing contents corresponding to various processing request contents and a response section for classifying response levels corresponding to the request contents for each of the plurality of processing proxy functions. A possible program code and, when performing a response based on unique expression information in response to various processing requests input by the input unit, perform response processing corresponding to the request content based on the processing category, The storage medium according to claim 11, further comprising: a computer-executable program code for setting a response content based on the response category. 13. A method for associating a processing category and a response category of at least one processing proxy function among the plurality of processing proxy functions with processing request contents related to a business field of a user who uses the information processing apparatus. The storage medium according to claim 11, further comprising a program including a program code executable by a computer. 14. A method for associating a processing section and a response section of at least one of the plurality of processing proxy functions with processing requests related to a personal field of a user who uses the information processing apparatus. The storage medium according to claim 11, further comprising a program including a program code executable by said computer. 15. A computer-executable program for setting a unique image such as a face, a unique voice such as a voice, a unique name such as a name, etc. in each of the unique expression information set for each of the processing proxy functions. When a unique name such as the set name is input by the input means, a computer-executable program code for selecting the processing proxy function corresponding to the name is further stored. The storage medium according to claim 11, wherein: 16. A plurality of unique image information such as a face set as unique expression information for each of said processing proxy functions is displayed on a display means in a selectable manner, and one of the displayed plurality of unique image information is input means. 16. The storage medium according to claim 15, further comprising a program including a computer-executable program code for causing the display means to display only the selected unique image information when selected by the user. 17. A storage medium storing a computer-executable program, wherein a unique image, a unique sound, etc. are provided for each of a plurality of processing substitute functions for performing processing for each corresponding time section such as date or time. When a computer-executable program code for making a response based on different unique expression information and various processing requests are input by the input means, the processing proxy function of the time section corresponding to the input time is performed by the time. Select from a plurality of divided processing proxy functions, obtain unique expression information corresponding to the processing proxy function, and respond to the processing request in an expression form based on the unique image or unique voice of the processing proxy function. A storage medium storing a program including: a computer-executable program code for causing the program to execute. 18. A program for storing a computer-executable program code for setting the time division set for each of said processing substitute functions to a time division in a day or a division according to a day of the week. The storage medium according to claim 17, characterized in that: 19. A time division of at least one of the plurality of processing substitute functions is set as a work time,
18. The storage medium according to claim 17, further comprising a program including a computer-executable program code for corresponding to a processing request related to a business field of a user who uses the information processing apparatus. 20. A time division of at least one of the plurality of proxy processing functions is set outside working hours, and the processing request contents related to a personal field of a user who uses the information processing apparatus are set. 18. The storage medium according to claim 17, further comprising a program including a computer-executable program code for causing the computer to execute the program.