JPH08292985A - Maintenance work support device - Google Patents

Abstract

(57) [Summary] [Purpose] To provide a maintenance work support device capable of grasping and recording an accurate work performance time of a building under maintenance without imposing a burden on a maintenance worker. [Configuration] Work instruction information management device 1 installed in the sales office
The storage unit 1d stores the patrol maintenance work instruction information such as the customer name of the maintenance work. The maintenance worker connects the portable terminal device 2 to the work instruction information management device 1, extracts the cyclic maintenance work instruction information of the day, stores it in the storage unit 2f, and displays it on the display unit 2b. When the customer name of the work is selected at the start of the work, the time at that time is stored as the work start time, and when the customer name is selected again after the work is finished, the time is stored as the work end time in the storage unit 2f. After the completion of all the work, the maintenance worker returns to the business office, connects the terminal device 2 to the work instruction information management device 1, calculates the work record based on each stored time, and calculates this work result of the work instruction information management device 1. It is stored in the storage unit 1d.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION The present invention relates to maintenance and inspection work for elevators, escalators, air conditioners, and other equipment,
The present invention relates to a maintenance work support apparatus suitable for recording the actual work time during maintenance work such as operation measurement work.

[0002]

2. Description of the Related Art Generally, transportation equipment such as elevators and escalators, and other equipment and facilities require regular maintenance and inspection, and the operation and installation state of the transportation equipment, equipment and facilities are confirmed in the maintenance and inspection. I'm working. In addition, the transport equipment, equipment, and facilities on which the maintenance personnel perform maintenance work are present in the building or facility unit for which a maintenance contract has been made, and the maintenance personnel visit the maintenance work sites at multiple locations on the work day to perform maintenance inspection work. , Maintenance work such as operation measurement work.

[0003] The maintenance person takes out the patrol maintenance work instruction information for confirming his / her own maintenance work contents on the day of the work day and stores it as survey information in a portable microcomputer or the like used as a form or used for maintenance work. Or carry it to the maintenance work site. As will be described later, the patrol maintenance work instruction information is, for example, for each maintenance staff member who belongs to a certain sales office, for example, the name of each building to be conserved for each day for one month, the patrol order of those buildings, and the work. It is information to which contents etc. are assigned, and is created for each business office.

Maintenance personnel perform maintenance work in the customer building (maintenance work site) to confirm the installation state and operation state of the transportation equipment, equipment, and equipment subject to maintenance work in accordance with the carried patrol maintenance work instruction information. When the work of is finished, the time required for the actual work for each work content, the time required for moving between work sites, the time required for preparing or cleaning up tools used for maintenance work is written in a portable form. Fill in or enter as actual time in the microcomputer. The work actual time information recorded in this way is totaled using a computer or the like installed in a sales office to which the maintenance person belongs and is recorded as a work actual time of maintenance work.

[0005]

The recording of the actual work time in the maintenance work as described above requires the work or the actual work time to be entered or input for grasping the actual work time in addition to the normal maintenance work. Not only does it increase the burden on the staff, but there is an error in entering or entering the actual work time,
In order for the maintenance personnel to accurately memorize the actual work start and end times in order to grasp the actual work time, it prevents the maintenance personnel from focusing their attention on the maintenance work, which adversely affects the maintenance work and its work time. There was a possibility that it would affect.

Further, since the maintenance staff visits a plurality of maintenance work sites, he forgets to erroneously enter or input the time at a work site other than the target work site or confirm the time at the end of the work. In this case, even if the work is completed earlier or later than the scheduled time, the work actual time is intentionally entered in the form or entered in the microcomputer as if the work was completed at the scheduled time. There is also a risk that adjustments will be made. In such a case, or if there is an error in the above-mentioned entry or input, accurate work actual time information cannot be collected, and the standard work time at the time of the next maintenance work (necessary for the work specified for each work It will not be available reliably as standard time).

An object of the present invention is to solve the above problems in the prior art and to provide a maintenance work support device capable of grasping and recording an accurate work performance time without imposing a burden on a maintenance worker. .

[0008]

To achieve the above object, the present invention comprises a microcomputer,
Maintenance work support provided with a storage unit that is carried by a maintenance worker and includes patrol maintenance work instruction information consisting of a customer name and a work name to be visited on the day of the maintenance worker's patrol, and the work result input by the maintenance worker. In the device, a clock for sequentially outputting the time, a display unit for displaying the patrol maintenance work instruction information, and a clock for the clock when the work target customer name is selected from the patrol maintenance work instruction information displayed on the display unit. Work start time storage means for storing the output time at that time as the work start time, and work end time storage for storing the output time of the clock as the work end time when the selected customer name is selected again And means are provided.

Further, according to the present invention, in the above structure, the work time of each customer, or the work concerned, based on the time stored in the work start time storage means and the time stored in the work end time storage means. It is characterized in that a calculation means for calculating the time and the travel time for moving from one customer to the next is provided.

[0010]

The maintenance staff displays the patrol maintenance work instruction information on the display unit, and selects the customer name corresponding to the work from the displayed patrol maintenance work instruction information at the start of the work. The time output from the clock during this selection is stored in the storage unit as the work start time for the customer. When the work on the customer is completed, the maintenance staff selects the customer name displayed on the display unit again. The time output from the clock during this selection is stored in the storage unit as the work end time for the customer. In this way, the work start time and the work end time for each customer are stored, the difference between the two times is calculated as the work time, or the difference between the work end time for one customer and the work start time for the next customer is calculated. Is calculated as the travel time. Finally, the work instruction management device calculates the work actual time of each work for each customer based on the work start time, the work end time, and the work standard time predetermined for each work. . As a result, the maintenance staff can grasp and record the accurate work record time simply by selecting the customer name corresponding to the work from the displayed patrol maintenance work instruction information.

[0011]

The present invention will be described below with reference to the illustrated embodiments. FIG. 1 is a block diagram showing the configuration of a maintenance work support device according to an embodiment of the present invention. In FIG. 1, reference numeral 1 is work instruction information for performing comprehensive management of maintenance work instruction information for maintenance work such as maintenance and inspection work for elevators, escalators, air conditioners, and other equipment installed in contracted buildings and operation measurement work. It is a management device. The work instruction information management device 1 is installed in, for example, a sales office assigned to each maintenance work area, and has a control unit 1a and a portable terminal device 2 described later.
A communication unit 1b for transmitting and receiving information to and from (hereinafter referred to as a terminal device), a calculation unit 1c, and patrol maintenance work instruction information and work standard time information of all maintenance personnel who belong to the sales office are stored. The storage unit 1d is provided. The above-mentioned patrol maintenance work instruction information is information indicating a schedule of regular maintenance work of a transportation device such as an elevator or an escalator, and which maintenance staff performs which work name (work content) at which site. The work instruction information management device 1 comprehensively manages the patrol maintenance work instruction information, and when requested,
This is transmitted to the terminal device 2 of the maintenance staff using the communication unit 1b.

Reference numeral 2 denotes a terminal device composed of a microcomputer, which is miniaturized so that a maintenance person can carry it around the building and use it for maintenance work. This terminal device 2
Is a control unit 2a, a display unit 2 for displaying maintenance work instruction information
b, a communication unit 2c for transmitting and receiving information to and from the work instruction information management device 1, an arithmetic unit 2d, an input unit 2e including a keyboard and a mouse, a storage unit 2f, and a clock 2g. The storage unit 2f includes the work instruction information management device 1
Patrol maintenance work instruction information, work standard time information received from the office, departure time from the business office, work start time, end time for each customer, return time to the business office, and actual data stored by a command of the control unit 2a. Work input information for inputting values measured in the measurement work etc. is stored, and the work actual time for each customer and the travel time between target buildings (between customers) counted by the calculation unit 2d based on the above respective times A work time for each maintenance work (hereinafter, referred to as work record information) including the above is stored. The terminal device 2 is owned by each maintenance staff member who belongs to the sales office, and is carried to the maintenance work site. Based on the maintenance work instruction information, the maintenance staff displays the patrol order of the day, the customer name, the building name or the facility name, the equipment name, the work name, etc. on the display unit 2b, and the displayed maintenance work instruction is displayed. The maintenance work is performed according to the above, and the measurement result and the work to be performed are input using the input unit 2e.

2 to 4 are explanatory diagrams of the maintenance work instruction information displayed on the display section 2b of the terminal device 2 operated by the maintenance staff. FIG. Fig. 3 shows the state when the maintenance personnel are performing patrol maintenance work, and Fig. 4 shows the state when the maintenance work is completed and returns to the sales office. FIG. The “worker name” shown in FIGS. 2 to 4 is
It is the name of the maintenance worker who is the owner of the terminal device 2, and the date and time are written in the right column. "Order" is the patrol order, "Customer name" is the customer name or building name of the patrol maintenance work, "Device (number)" is the code of the maintenance work equipment, and the value in parentheses is The number of each is shown. The “work content” represents the work on each device with a code, and the “work state” indicates the implementation status of the patrol maintenance work instruction information.

For example, in the example shown in FIG.
The AA building with “1” has one A device and two B devices. “Work content” is “A” and “B” for all B devices.
“A”, “BB”, and “CC” indicate that the maintenance work has already been completed. Similarly, in the BB building whose “patrol order” is “2”, there are two A devices and one C device, and the “work content” is “DD”, “EE”, “FF”.
Indicates that the maintenance work is currently being performed. In addition, the CC building whose “patrol order” is “3” has one D device and one E device, and the “work content” is “A
“A”, “BB”, and “CC” indicate that the maintenance work is not yet performed. Hereinafter, the “patrol order” “4” to “N” also indicates the implementation status of the maintenance work in the same manner as above.

Next, the operation of the terminal device 2 will be described in detail with reference to FIGS. 5 and 6. 5 and 6 are flowcharts showing the time storage operation processing in the terminal device 2 operated by the maintenance personnel. The maintenance staff connects his / her terminal device 2 to the work instruction information management device 1 at an appropriate time, and outputs his / her patrol maintenance work instruction information from the work instruction information management device 1 for several days or his / her patrol. Along with the maintenance work instruction information, the maintenance work of the maintenance staff of the group to which he or she belongs, or the maintenance workman who performs the maintenance work of the work area close to his own work area is taken out for several days and stored in the storage unit. Store it. In this way, not only the information on the patrol maintenance work instruction of oneself but also the information of other maintenance personnel is taken out, and during the maintenance work of the self, the maintenance work to the work site close to the self is often instructed. Because there is. Of course, it is also possible to retrieve only one's own patrol maintenance work instruction information for the day.

The control unit 2a of the terminal device 2 waits for an instruction for the maintenance staff to confirm his / her own patrol maintenance work instruction information on the day (step S ₁ shown in FIG. 5), and when there is an instruction, on the day of his / her own. Whether or not the patrol maintenance work instruction information is stored in the storage unit is checked (step S ₂ ), and if stored, it is displayed on the display unit 2 b (step S ₅ ). If it is not stored, the display is not displayed, so that the maintenance staff retrieves his / her own cyclic maintenance work instruction information by connecting his / her terminal device 2 to the work instruction information management device 1.
That is, the control unit 2a waits for the terminal device 2 is connected to the work instruction information management apparatus 1 (Step S _3), taking out the cyclic maintenance work instruction information itself from the work instruction information managing device 1 to be connected stored in the storage unit 2f (Step S _4), and displays it (the Step S _5). The display at this time is the display shown in FIG.

[0017] To store this way, in the storage unit 2f as sales offices departure time of the maintenance personnel the output time of the clock 2g when the cyclic maintenance work instruction information of the self is displayed on the display unit 2b (Step S _6). Next, it is judged whether or not the power is turned off (step S ₇ ), and if it is not turned off, the process proceeds to step S ₁₁ shown in FIG. 6, and the work target is selected from the displayed patrol maintenance work instruction information. Determine whether the building name has been selected. If not selected, the process returns to step S ₇ . Repeat in Step S ₇ and Step S _11, when the power is turned OFF by the maintenance engineer, the control unit 2a waits for power ON (Step S _8). During this time, the maintenance staff moves to the first work target building. When the power is turned on, the control unit 2a waits for an instruction to display the patrol maintenance work instruction information from the maintenance personnel (step S
_9), on the display unit 2b a cyclic maintenance work instruction information and an instruction to display (Step S _10).

Before the maintenance staff starts the first maintenance work,
Selecting building name to perform the maintenance work from cyclic maintenance work instruction information displayed, the control unit 2a determines it (Step S ₁₁ described above shown in FIG. 6), the building name and its time clock 2g the output time is stored in a predetermined area of the storage unit 2f as a working start time (Step S _12). At this time, the column of the building name on the display unit 2b is displayed, for example, in black and white inversion, or the display of the "work status" column is converted from "not implemented" to "in progress" without being inverted in black and white. To do.
After that, the maintenance staff performs maintenance work according to the work content instructed by the patrol maintenance work instruction information, and if there is work for measurement or judgment in the maintenance work, inputs the measured value or the quality of the measurement result (step S ₁₃ ). , and stores them (Step S _14), the same building name it is determined whether the selected to perform the maintenance work from cyclic maintenance work instruction information again (Step S _15). During the maintenance work in the building, the processes of steps S ₁₃ to S ₁₅ are repeated.

When all the maintenance work in the building is completed, the maintenance staff again selects the building name for which the maintenance work is completed from the patrol maintenance work instruction information displayed on the display section 2b. In this case, the building name column on the display unit 2b is reversed in black and white, and the work state column is unimplemented, so that the selection error is prevented. Controller 2a determines the selection processing procedure S _15, stores a predetermined area of the storage unit 2f together with the building name output time of the clock 2g of that time as the working end time (Step S _16). Then, the control unit 2a determines, based on the cyclic maintenance work instruction information whether or not the target building for other maintenance work (Step S _17), it moves the process if the steps S ₇ and subsequent work object Wait for the building name to be selected.

[0020] In this way, carried out maintenance work and patrol sequentially each maintenance work target building, conservation work at the end of the building is completed, in step S _17, it determines that there is no target building of other maintenance work If so, it means that all the maintenance work on the day has been completed. At this time, in the display of the display unit 2b, as shown in FIG. 4, all the fields of "work state" are "finished". In this state, the maintenance staff returns to the sales office to report the building name (customer name) on which the maintenance work was performed on the day. At this time, the control section 2a, whether power supply is connected to determine whether it's OFF (Step S _18), power is not the OFF, the work instruction information management apparatus 1 terminal device 2 by maintenance personnel the Kano decision to (Step S _20). Step S ₁₈ and Step S
_When the power is turned off during the processing of ₂₀ , the power is turned on next (step S ₁₉ ).

When the power is off, the maintenance worker who returns to the business office turns the power on and connects the terminal device 2 to the work instruction information management device 1. The control section 2a Judging this connection in the process at steps S _20, and stores in the storage unit 2f the connected time as return time at the office (Step S _21). Next, the control unit 2a tells the calculation unit 2d each building based on the departure time from the business office, the work target building name, the work start time, the work end time, and the return time to the business office. the work record time, gives instructions for calculating the travel time or the like between the target building (Step S _22), the calculated work time, stores in the storage unit 2f travel time as the work result information, this cyclic conservation work instruction information, transmitted to the work instruction information managing device 1 with the working input information (Step S _23), thereby the process is ended. After the information is transmitted, the maintenance staff disconnects the terminal device 2 from the work instruction information management device 1.

Here, the calculation in the calculation unit 2d is as follows. (A) For the travel time from the sales office to the first work site, the time stored in the process of step S ₆ is subtracted from the time when the first building name is selected (the time stored in the process of step S ₁₁ ). . (B) Procedure S
_When it is determined that there is another work target building in the process of ₁₇ , the time stored in the process of step S ₁₆ immediately before the process of step S ₁₇ is subtracted from the time stored in step S ₁₂ after this determination. To do. (C) returning time from the end of the work site until the sales office, from the time that is stored in the processing of steps S _21, when it is determined that there is no other to work the target building in the processing of steps S _17, just before this decision The time stored in step S ₁₆ is subtracted.

As described above, in the present embodiment, the maintenance staff simply selects the work target building name and the selection again,
It is possible to grasp and record the accurate work actual time in the work target building, and thereby to free the maintenance staff from the burden of checking the time and inputting the time.

In the above description of the embodiment, the maintenance work record time is calculated collectively by the terminal device after connection with the work instruction information management device, but the start and end times for each building are It can be calculated and stored each time it is determined so that the maintenance personnel can know the working time and the moving time. Since the work time for each work in each building is known, the work content in the building and the work standard time of each work content are known, and thus the work instruction information management device 1 is input using the calculation unit 1c. It will be obtained by apportioning the work time by the work standard time.

[0025]

As described above, in the present invention, the maintenance staff only needs to select the work target building name and select it again to grasp and record the accurate work actual time in the work target building. As a result, the maintenance staff can be relieved of the burden of checking the time and inputting the time.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of a maintenance work support device according to an embodiment of the present invention.

FIG. 2 is a diagram showing patrol maintenance work instruction information at the start of work.

FIG. 3 is a diagram showing patrol maintenance work instruction information during work execution.

FIG. 4 is a diagram showing patrol maintenance work instruction information at the end of work.

5 is a flowchart showing an operation of the terminal device 2 shown in FIG.

6 is a flowchart showing an operation of the terminal device 2 shown in FIG.

[Explanation of symbols]

 1 work instruction information management device 1a control unit 1b communication unit 1c calculation unit 1d storage unit 2 terminal device 2a control unit 2b display unit 2c communication unit 2d calculation unit 2e input unit 2f storage unit 2g clock

Claims (2)

[Claims] 1. A microcomputer comprising:
Maintenance work support provided with a storage unit that is carried by a maintenance worker and includes patrol maintenance work instruction information consisting of a customer name and a work name to be visited on the day of the maintenance worker's patrol, and the work result input by the maintenance worker. In the device, a clock for sequentially outputting the time, a display unit for displaying the patrol maintenance work instruction information, and a clock for the clock when the work target customer name is selected from the patrol maintenance work instruction information displayed on the display unit. Work start time storage means for storing the output time at that time as the work start time, and work end time storage for storing the output time of the clock as the work end time when the selected customer name is selected again And a maintenance work support device. 2. The maintenance work support apparatus according to claim 1, wherein the work time for each customer is based on the time stored in the work start time storage means and the time stored in the work end time storage means, Alternatively, the maintenance work support device is provided with a calculation means for calculating the work time and the travel time for moving from one customer to the next.