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JPH06113039A - 119 reporting circuit answer system - Google Patents

119 reporting circuit answer system

Info

Publication number
JPH06113039A
JPH06113039A JP26097192A JP26097192A JPH06113039A JP H06113039 A JPH06113039 A JP H06113039A JP 26097192 A JP26097192 A JP 26097192A JP 26097192 A JP26097192 A JP 26097192A JP H06113039 A JPH06113039 A JP H06113039A
Authority
JP
Japan
Prior art keywords
circuit
general telephone
line
reporting
response
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
JP26097192A
Other languages
Japanese (ja)
Other versions
JP3357957B2 (en
Inventor
Noboru Suzuki
昇 鈴木
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NEC Engineering Ltd
Original Assignee
NEC Engineering Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NEC Engineering Ltd filed Critical NEC Engineering Ltd
Priority to JP26097192A priority Critical patent/JP3357957B2/en
Publication of JPH06113039A publication Critical patent/JPH06113039A/en
Application granted granted Critical
Publication of JP3357957B2 publication Critical patent/JP3357957B2/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Abstract

PURPOSE:To automatically switch a 119 reporting circuit to a general telephone set to receive and answer the report in an emergency in a fire-fighting communication command system. CONSTITUTION:An 119 reporting circuit trunk 4 is provided to an 119 reporting circuit. A control circuit 10 diagnoses the normalcy of a central controller. When a fault of the central controller is identified, the circuit 10 controls a switch circuit 12 to secure incoming of a general telephone set 8 and also controls a subscriber circuit 11 to send a call signal to the set 8. Meanwhile the dial operation information on the set 8 is recognized by the circuit 10 via the circuit 11. Then the circuit 10 controls the circuit 12 to forcibly switch the whole or a part of the 119 reporting circuit to the set 8.

Description

【発明の詳細な説明】Detailed Description of the Invention

【0001】[0001]

【産業上の利用分野】本発明は消防通信指令システムの
119通報回線応答制御に関し、特にシステム側非常時
における一般電話機による応答方式に関する。
BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to 119 notification line response control of a fire fighting communication command system, and more particularly to a response system using a general telephone in an emergency of the system side.

【0002】[0002]

【従来の技術】従来の消防通信指令システムは、一般電
話機による119通報回線に対する応答が不可能なた
め、指令システムの障害等システム側の非常時に備えて
非常用装置を有し、非常時にはシステム側から非常用装
置側に全119通報回線を切替収容し、回線毎に可視,
可聴で着信表示し有ひも方式にて接続コード(ひも)に
より応答操作をしていた。
2. Description of the Related Art Since a conventional fire fighting communication command system cannot respond to a 119 reporting line by a general telephone, it has an emergency device for an emergency of the system side such as a failure of the command system. All 119 reporting lines are switched and accommodated on the emergency equipment side from
The incoming call was displayed audibly, and the answering operation was performed using the connection cord (string) with the string method.

【0003】[0003]

【発明が解決しようとする課題】この従来の119通報
回線の応答方式では、非常用装置に接続収容する回線数
が交換機と違い少ないため、非常用装置使用時におい
て、災害時等で119通報回線が輻輳した時などは、同
時に応答できる通報に限りがある。また、全119通報
回線を非常用装置側に切替えて収容する構成のため、非
常用装置に故障が発生した場合は全119通報回線が応
答不能になるという問題がある。
In the conventional 119 reporting line response system, the number of lines connected to and accommodated in the emergency device is small unlike the exchange, so that the 119 reporting line can be used when a disaster occurs while using the emergency device. When there is congestion, there is a limit to the number of messages that can be answered simultaneously. Further, since all the 119 reporting lines are switched to the emergency device side and accommodated, there is a problem that all the 119 reporting lines become unresponsive when a failure occurs in the emergency device.

【0004】本発明の目的は、119通報回線と一般電
話機との接続を可能とする119通報回線応答方式を提
供することにある。
An object of the present invention is to provide a 119 information line response system which enables connection between the 119 information line and a general telephone.

【0005】[0005]

【課題を解決するための手段】本発明の119通報回線
応答方式は、消防通信指令システムにおける119通報
回線応答方式において、119通報回線を応答制御する
通話路制御回路と、通信中復旧した通報者を呼び返す呼
び返し回路と、通報受付用の一般電話機を制御する加入
者回路と、前記消防通信指令システムの障害等非常時に
前記一般電話機側に119通報回線を切替える切替回路
と、前記各回路を制御する制御回路とを備え、前記消防
通信指令システムの障害等非常時に自動で119通報回
線を切替え前記一般電話機にて応答制御する。また、前
記一般電話機からあらかじめ定めた番号をダイヤルする
ことで前記切替回路を制御して強制的に前記119通報
回線を全回線または特定回線だけを選択して前記一般電
話機側に切替え応答制御する。
The 119 notification line response system of the present invention is a 119 notification line response system in a fire fighting communication command system, and a call path control circuit for controlling the response of the 119 notification line, and a caller who has recovered during communication. A call back circuit, a subscriber circuit for controlling a general telephone for receiving a notification, a switching circuit for switching the 119 reporting line to the general telephone side in an emergency such as a failure of the fire-fighting communication command system, and each of the circuits. A control circuit for controlling the fire fighting communication command system is provided to automatically switch the 119 reporting line in the event of an emergency such as a failure of the fire-fighting communication command system and control the response by the general telephone. Also, by dialing a predetermined number from the general telephone, the switching circuit is controlled to forcibly select all lines or only specific lines of the 119 reporting line and switch response control to the general telephone side.

【0006】[0006]

【実施例】次に本発明について図面を参照して説明す
る。図1は本発明の一実施例を示す119通報回線応答
のブロック図であり、図2は119通報回線トランク4
の構成図である。119通報回線トランク4は、119
通報回線個々に対応して設置され、119通報回線を応
答制御する通話路制御回路9と、非常時に通話路を切替
える切替回路12と、通話中先に復旧してしまった通報
者を呼び返す呼び返し回路13と、通報受付用の一般電
話機を制御する加入者回路11と、これら各回路(9,
11,12,13)を制御する制御回路10とから構成
する。
The present invention will be described below with reference to the drawings. FIG. 1 is a block diagram of a 119 reporting line response showing an embodiment of the present invention, and FIG. 2 is a 119 reporting line trunk 4
It is a block diagram of. 119 The information line trunk 4 is 119
A call path control circuit 9 that is installed corresponding to each notification line and that controls the response of the 119 notification line, a switching circuit 12 that switches the call path in an emergency, and a call to call back the caller who has recovered to the destination during the call A return circuit 13, a subscriber circuit 11 for controlling a general telephone for receiving a notification, and each of these circuits (9,
11, 12, 13) and a control circuit 10 for controlling the same.

【0007】通報者7が119番をダイヤルすると、1
19通報回路5が制御され119通報回線トランク4が
着信状態となる。119通報回線トランク4の通話制御
回路9は、着信であることを検出し制御回路10に着信
情報を通知する(図2参照)。制御回路10は、指令台
1に着信か一般電話機8に着信かを識別し切替回路12
を制御する。
When the whistleblower 7 dials 119, 1
The 19-notification circuit 5 is controlled and the 119-notification line trunk 4 enters the incoming state. The call control circuit 9 of the 119 notification line trunk 4 detects the incoming call and notifies the control circuit 10 of the incoming call information (see FIG. 2). The control circuit 10 discriminates whether the command board 1 or the general telephone 8 is terminating, and the switching circuit 12
To control.

【0008】制御回路10はこの着信先識別を次の方法
で行う。中央処理装置3は一定時間毎に119通報回線
トランク4の制御回路10とあらかじめ決めた情報で正
常性の診断を行なっている。中央処理装置3に故障が発
生すると、119通報回線トランク4の制御回路10
は、一定時間内に情報を受信できなくなるため、中央処
理装置3(消防通信指令システム)の故障を認識する。
The control circuit 10 identifies this destination by the following method. The central processing unit 3 diagnoses the normality at regular intervals by the control circuit 10 of the 119 information line trunk 4 and predetermined information. When a failure occurs in the central processing unit 3, the control circuit 10 of the 119 information line trunk 4
Recognizes a failure of the central processing unit 3 (fire fighting communication command system) because it cannot receive information within a certain time.

【0009】また、故障認識時に119通報回線トラン
ク4に着信があると、一度は中央処理装置3に着信情報
を送出するが、それに対する応答情報が中央処理装置3
から送出されないため、制御回路10は切替回路12を
一般電話機8側に切替え着信制御を行なう。
When a fault is recognized in the 119 information line trunk 4, the incoming call information is sent to the central processing unit 3 once, but the response information to that is sent to the central processing unit 3.
Control circuit 10 switches the switching circuit 12 to the general telephone 8 side so as to control the incoming call.

【0010】中央処理装置3が故障時、119通報回線
トランク4に着信があると前述の方法で一般電話機8に
着信するが、制御回路10は加入者回路11を制御して
呼び出し信号の送出を指示する。これにより一般電話機
8へ呼び出し音が送出される。通報受付扱者が一般電話
機8をオフフックして応答すると、加入者回路11でこ
の応答を検出し、制御回路10に応答情報を通知する。
制御回路10は通話路制御回路9を応答制御し、通報者
7と一般電話機8の通報受付扱者とは通話状態となる。
この時、通報者7が先に復旧した場合は通話制御回路9
により、復旧検出し制御回路10に通知する。また通報
受付扱者は、ビジートーンにより通報者の復旧を知るこ
とができる。
When the central processing unit 3 is out of order, if there is an incoming call on the 119 information line trunk 4, the incoming call is sent to the general telephone 8 by the above-mentioned method, but the control circuit 10 controls the subscriber circuit 11 to send out a calling signal. Give instructions. As a result, a ringing tone is sent to the general telephone 8. When the notification receptionist responds by off-hooking the ordinary telephone 8, the subscriber circuit 11 detects this response and notifies the control circuit 10 of the response information.
The control circuit 10 controls the call path control circuit 9 so that the caller 7 and the call reception handler of the general telephone 8 are in a call state.
At this time, if the caller 7 recovers first, the call control circuit 9
Thus, the recovery is detected and the control circuit 10 is notified. In addition, the report receptionist can know the recovery of the reporter by the busy tone.

【0011】このように、通報者が通報半であわてて復
旧してしまい通報受付扱者が再度通報者と通話する場
合、あらかじめ定めた通報者呼び返しのための特番を一
般電話機8からダイヤルする。このダイヤル情報は加入
者回路11で検出し制御回路10に通知する。制御回路
10はダイヤル呼び返し情報であることを解析し、呼び
返し回路13を制御して通報者7が応答するか、あるい
は通報受付扱者が復旧するまで呼び返し制御を行なう。
通報者7が応答すると、通話路制御回路9によりこの応
答を検出し、制御回路10に通知することで呼び返し制
御を終了し、再度通話状態となる。
In this way, when the caller recovers in a half-way, and the report receptionist calls the caller again, a predetermined special number for calling back the caller is dialed from the general telephone 8. . This dial information is detected by the subscriber circuit 11 and notified to the control circuit 10. The control circuit 10 analyzes that it is dial call back information, and controls the call back circuit 13 to perform call back control until the caller 7 responds or the call reception handler recovers.
When the caller 7 responds, the call path control circuit 9 detects this response and notifies the control circuit 10 to end the call back control and return to the call state.

【0012】通報受付扱者が一般電話機8をオンフック
して復旧すると、この復旧を加入者回路11で検出し
(制御回路10に通知し通話路制御回路9及び切替回路
12を復旧状態に制御して通話を終了する。
When the person who receives the notification receives the general telephone 8 on-hook and recovers, the subscriber circuit 11 detects this recovery (the control circuit 10 is notified and the communication path control circuit 9 and the switching circuit 12 are controlled to the recovery state). To end the call.

【0013】さらに119通報回線を一般電話機8に強
制的に切替えて、以後の着信を一般電話機8にて応答す
制御する場合は、一般電話機8からあらかじめ定めた番
号をダイヤルする。このダイヤル情報は、加入者回路1
1を経由して制御回路10で認識される。制御回路10
は、切替回路12に対して切替え制御を行ない一般電話
機8に切替える。制御回路10は強制切替えを解除され
るまで、119通報回線の応答制御を一般電話機側に制
御する。
Further, when the general telephone 8 is controlled to forcibly switch the 119 reporting line to the general telephone 8, the general telephone 8 dials a predetermined number. This dial information is used by the subscriber circuit 1
It is recognized by the control circuit 10 via 1. Control circuit 10
Switches the switching circuit 12 and switches to the general telephone 8. The control circuit 10 controls the response control of the 119 notification line to the general telephone side until the forced switching is released.

【0014】以上図1に示す119通報回線トランク4
および一般電話機8がそれぞれ1台の場合について説明
したが、119通報トランク4および一般電話機8をそ
れぞれ対応して複数設けることにより、119通報回線
を強制的に一般電話機に切替えるとき、全回線切替以外
に任意の119通報回線だけの切替えも可能なため、消
防通信指令システム側の障害を検出し一般電話機側に一
斉自動切替する他に、例えば保守・点検時には全119
通報回線を強制的に一般電話機側に切替えたり、消防通
信指令システムが正常動作中で通報者からの非常通報が
輻輳した時に119通報回線の一部を一般電話機側に切
替え、複数の通報受付扱者で非常通報に応答することが
可能となる。
The above-mentioned 119 information line trunk 4 shown in FIG.
Also, the case where each of the general telephones 8 is one has been described. However, when a plurality of 119 reporting trunks 4 and general telephones 8 are provided correspondingly, when the 119 reporting lines are forcibly switched to the general telephones, except for all line switching. Since it is also possible to switch only the 119 reporting line, any fire alarm communication command system side failure can be detected and automatically switched to the general telephone side.
When the reporting line is forcibly switched to the general telephone side, or when the fire-fighting communication command system is operating normally and the emergency call from the caller is congested, a part of the 119 reporting line is switched to the general telephone side to handle multiple notifications. It becomes possible for a person to respond to an emergency call.

【0015】[0015]

【発明の効果】以上説明したように本発明は、119通
報回線を応答制御する通話路制御回路と、通信中復旧し
た通報者を呼び返す呼び返し回路と、通報受付用の一般
電話機を制御する加入者回路と、システムの非常時に前
記一般電話機側に119通報回線を切替える切替回路
と、これら各回路を制御する制御回路とから構成する1
19通報回線トランクを119通報回線個々に対応して
設置することにより、消防通信指令システムの障害を検
出したときは全119通報回線を一般電話機側に自動切
替することにより通報者の非常通報に応答できる。
As described above, the present invention controls the call path control circuit for response-controlling the 119 notification line, the call back circuit for returning the caller who has been restored during communication, and the general telephone for receiving the notification. It is composed of a subscriber circuit, a switching circuit for switching the 119 notification line to the general telephone side in case of an emergency of the system, and a control circuit for controlling these circuits.
By setting up 19 reporting line trunks for each 119 reporting line, when a failure of the fire fighting communication command system is detected, all 119 reporting lines automatically switch to the general telephone side to respond to the emergency call of the caller. it can.

【0016】また一般電話機からのダイヤル操作によ
り、任意の119通報回線だけを一般電話機側に切替で
きるので、通報者からの非常通報が多く指令台からの応
答が輻輳するとき着信の一部を一般電話機に着信するこ
とにより、指令台と同時応答が可能となる。
Further, by dialing from the general telephone, only an arbitrary 119 reporting line can be switched to the general telephone side. Therefore, when there are a lot of emergency calls from the caller and the response from the command console is congested, a part of the incoming call is generally received. By receiving an incoming call to the telephone, it is possible to respond simultaneously with the command board.

【0017】更に全119通報回線を強制的に一般電話
機側に切替えることができるので、例えば消防通信指令
システムの保守・点検時等が容易にできる。
Furthermore, since all 119 reporting lines can be forcibly switched to the general telephone side, for example, maintenance and inspection of the fire-fighting communication command system can be facilitated.

【0018】更にまた、119通報回線毎に119通報
トランクを接続するため、一部119通報トランク障害
が発生しても指令台たは一般電話機により通報者からの
非常通報に対処できる。
Furthermore, since the 119 information trunk is connected to each 119 information line, even if a part of the 119 information trunk failure occurs, an emergency call from the caller can be dealt with by the command desk or ordinary telephone.

【図面の簡単な説明】[Brief description of drawings]

【図1】本発明の一実施例のブロック図である。FIG. 1 is a block diagram of an embodiment of the present invention.

【図2】図1に示した119通報回線トランクの構成図
である。
2 is a configuration diagram of a 119 reporting line trunk shown in FIG.

【符号の説明】[Explanation of symbols]

1 指令台 2 時分割スイッチ 3 中央処理装置 4 119通報回線トランク 5 119通報回線回路 6 公衆網 7 通報者 8 一般電話機 9 通話路制御回路 10 制御回路 11 加入者回路 12 切替回路 13 呼び返し回路 1 Command board 2 Time division switch 3 Central processing unit 4 119 Notification line trunk 5 119 Notification line circuit 6 Public network 7 Reporter 8 General telephone 9 Call path control circuit 10 Control circuit 11 Subscriber circuit 12 Switching circuit 13 Callback circuit

Claims (2)

【特許請求の範囲】[Claims] 【請求項1】 消防通信指令システムにおける119通
報回線応答方式において、119通報回線を応答制御す
る通話路制御回路と、通信中復旧した通報者を呼び返す
呼び返し回路と、通報受付用の一般電話機を制御する加
入者回路と、前記消防通信指令システムの障害等非常時
に前記一般電話機側に119通報回線を切替える切替回
路と、前記各回路を制御する制御回路とを備え、前記消
防通信指令システムの障害等非常時に自動で119通報
回線を切替え前記一般電話機にて応答制御することを特
徴とする119通報回線応答方式。
1. A call line control circuit for response-controlling a 119 report line in a 119 report line response system in a fire fighting communication command system, a call back circuit for returning a reporter who has been restored during communication, and a general telephone for receiving a report. Of the fire-fighting communication command system, a switching circuit for switching the 119 notification line to the general telephone side in an emergency such as a failure of the fire-fighting communication command system, and a control circuit for controlling the circuits. A 119 information line response method characterized in that the 119 information line is automatically switched in the event of an emergency such as a failure, and the response is controlled by the general telephone.
【請求項2】 前記一般電話機からあらかじめ定めた番
号をダイヤルすることで前記切替回路を制御して強制的
に前記119通報回線を全回線または特定回線だけを選
択して前記一般電話機側に切替え応答制御することを特
徴とする請求項1記載の119通報回線応答方式。
2. A response for switching to the general telephone side by forcibly selecting all the lines or a specific line of the 119 reporting lines by controlling the switching circuit by dialing a predetermined number from the general telephone. The 119 information line response system according to claim 1, wherein the system is controlled.
JP26097192A 1992-09-30 1992-09-30 119 report line response method Expired - Lifetime JP3357957B2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
JP26097192A JP3357957B2 (en) 1992-09-30 1992-09-30 119 report line response method

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
JP26097192A JP3357957B2 (en) 1992-09-30 1992-09-30 119 report line response method

Publications (2)

Publication Number Publication Date
JPH06113039A true JPH06113039A (en) 1994-04-22
JP3357957B2 JP3357957B2 (en) 2002-12-16

Family

ID=17355300

Family Applications (1)

Application Number Title Priority Date Filing Date
JP26097192A Expired - Lifetime JP3357957B2 (en) 1992-09-30 1992-09-30 119 report line response method

Country Status (1)

Country Link
JP (1) JP3357957B2 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2021069030A (en) * 2019-10-24 2021-04-30 日本電気株式会社 Command device

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2021069030A (en) * 2019-10-24 2021-04-30 日本電気株式会社 Command device

Also Published As

Publication number Publication date
JP3357957B2 (en) 2002-12-16

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