JPH03297258A - Incoming call transfer system by caller - Google Patents

Abstract

PURPOSE:To revise an incoming call transmission destination by a caller by providing a means registering plural caller telephone numbers and transfer destination telephone numbers and a means extracting a transfer destination telephone number registered by a caller and connecting the transfer destination to the caller to the system. CONSTITUTION:An incoming call transfer terminal equipment 3 registers in advance a caller telephone number and a transfer destination telephone number to an exchange 1. When a call comes to the incoming call transfer terminal equipment 3, the exchange 1 connects the call to a transfer destination according to the registration. Since the incoming call transfer destination is changed depending on the caller, the service performance is improved.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to switching software technology, and particularly relates to a call transfer method for each caller for realizing a transfer service provided by a switch.

[Conventional technology]

Conventionally, in this type of call transfer, only one transfer destination telephone number can be registered from the call transfer source terminal, and all incoming calls to the call transfer source terminal are connected to this one transfer destination.

[Problem to be solved by the invention]

In the conventional call forwarding method described above, there is a problem that service quality is lacking because there is only one forwarding destination.

[Means to solve the problem]

The call forwarding method by caller of the present invention includes a registration means for registering a plurality of caller phone numbers and forwarding phone numbers from a call forwarding terminal to an exchange in advance, and a registration means for registering a plurality of caller phone numbers and forwarding phone numbers from a call forwarding terminal to an exchange, and The terminal is equipped with a connection means for extracting a registered transfer destination telephone number from the telephone number and connecting to the telephone number.

[Effect]

In the present invention, the caller can change the call forwarding destination.

〔Example〕

Embodiments of the present invention will be described in detail below based on the drawings.

FIG. 1 is a block diagram showing one embodiment of the present invention.

In FIG. 1, (,) indicate the registration process, and (2) and (2) indicate the call transfer process.

1 and 4 are exchanges, 2 is a memory for registering the caller phone number and the transfer destination phone number, 3 and 9 are the call transfer source terminals, and 5
and 6 indicate the sender, and 7 and 8 indicate the transfer destination.

The registration process shown in (&) includes registration means for registering the plurality of the caller phone number and the transfer destination phone number from the call transfer source terminal 3 to the exchange 1 in advance, and the call transfer process shown in (b) The terminal is equipped with a connection means for extracting and connecting a registered transfer destination phone number from the caller's phone number when a call is received at the call transfer source terminal.

In the registration process shown in FIG. 1 (&), each side of the caller telephone number and forwarding telephone number to be registered is shown in Table 1 below.

Table 1 Also, in the call transfer process shown in FIG. 1(b), the telephone numbers of callers 5 and 6 and the telephone numbers of transfer destinations 7 and 8 are shown in Table 2 below.

Table 2 Next, the operation of the embodiment shown in FIG. 1 will be explained.

First, the call transfer source terminal 3 registers the caller phone number and transfer destination phone number shown in Table 1 in advance in the exchange 1, as shown in the registration process shown in FIG.

Next, when a call arrives at the call transfer source terminal, the exchange 4 connects to the transfer destination according to the registration, as shown in the call transfer process in FIG. 1(b).

〔Effect of the invention〕

As explained above, the present invention has the effect of improving serviceability by allowing the call forwarding destination to be changed for each caller.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing one embodiment of the present invention. 1... Switchboard, 2. Fist... Memory, 3... Call transfer source terminal, 4... Switchboard, 5, 6... Caller, 7.8... Transfer destination. , 9... Call transfer source terminal. Figure 1(a)

Claims (1)

[Claims] A registration means for registering multiple caller phone numbers and forwarding destination phone numbers from the call transfer source terminal to the exchange in advance, and when a call is received at the call transfer source terminal, the registered transfer destination phone number is registered from the caller phone number. A call transfer method for each caller, characterized by comprising a connection means for extracting and connecting.