JPH03129951A - Message storage device with priority - Google Patents

Abstract

PURPOSE:To allow a called party with a message registered thereto and to discriminate a fact of an urgent message by devising a system such that the extension number of an extension telephone set called in the order of priority placed by the extension operator of the called extension telephone set is informed to the multi-function telephone set upon the request of the extension operator of the multi-function telephone set. CONSTITUTION:The extension operator of a multi-function telephone set 101 gives the instruction of information of message storage to a central processing unit 110 by depressing a button 103 with the lamp indication of the multi- function telephone set 101. The central processing unit 110 reads the extension number of an extension telephone set 107 with, e.g. high priority corresponding to a message to the extension operator of the multi-function telephone set 101 from a storage device 111 and displays the number onto a display device 102. Thus, the fact of an urgent message is discriminated by a called party to which a message is registered.

Description

DETAILED DESCRIPTION OF THE INVENTION Field of the Invention The present invention relates to a priority message storage device for use in conjunction with an automatic private branch exchange.

[Prior Art] In a conventional message storage device used in combination with a private automatic branch exchange, the extension number of the message registering side is displayed on the called extension telephone of the message registering side in the order in which the messages were registered. was common.

[Problems to be Solved by the Invention] In the message storage device used in combination with the conventional private automatic branch exchange described above, the extension number of the message registration side is used to register the message in the extension telephone of the side to which the called message is registered. Since messages are displayed in the order in which messages are registered, the extension telephone on the side where the messages are registered is not informed of the priority of the messages, and therefore even urgent messages may be postponed.

[Means for Solving the Problems] The present invention has been made in view of the above-mentioned problems, and an object of the present invention is to enable the registered side of the called message to determine whether the message is urgent. In order to achieve this purpose, a message storage device used in combination with a private branch exchange is provided with a multi-function telephone, a central processing unit, and a storage device, and the central processing unit is configured to provide information to the multi-functional telephone. When a call is made, the extension number of the calling extension telephone and the priority assigned by the extension telephone operator who called the extension telephone are stored in the storage device, and when the extension telephone operator requests it. The multifunction telephone is then notified of the extension numbers of the called extension telephones in the order of priority given by the extension telephone handler of the called extension telephones.

[Example] Embodiments of the present invention will be described below based on the drawings.

FIG. 1 is a block diagram illustrating an embodiment of a message storage device with priority according to the present invention.

In FIG. 1, a multifunction telephone 101 is a multifunction telephone having a button with a lamp 103 and a display device 102, and is connected to a subscriber line 104. Further, the extension telephone 105 is connected to the subscriber line 106, and the extension telephone 105 is connected to the subscriber line 106.
07 is connected to the subscriber line 108.

Assume that the person handling the extension of extension telephone 105 makes a call to multifunction telephone 101, and the person handling the extension of multifunction telephone 101 is absent. The extension operator of the extension telephone 105 dials a special number of the message storage service by hooking in order to register a message to the extension operator of the multifunction telephone 101. At this time, messages can be prioritized, and it is assumed that the message from the extension telephone 105 to the extension operator of the multifunction telephone 101 has a low priority, and priority 3 is dialed.

The central processing unit 110 stores in the storage device 111 the message storage service from the extension telephone 105 to the extension handler of the multi-function telephone 101 and the priority assigned by the extension telephone 105 (here, 3). Processing device 110
turns on the lighted button 103 of the multifunction telephone 101.

After that, it is assumed that the person handling the extension of the extension telephone 107 makes a call to the multifunction telephone 101, and at this time, the person handling the extension of the multifunction telephone 101 is also absent.

The person handling the extension of the extension telephone 107 is the multi-function telephone 101.
In order to register a message to the extension handler, hook up and dial the special number of the message storage service. At this time, the priority of the message from the extension telephone 107 to the extension operator of the multifunction telephone 101 is high;
It is assumed that priority level 1 has been dialed.

The central processing unit 110 stores in the storage device 111 the message storage service from the extension telephone 107 to the extension handler of the multifunction telephone 101 and the priority assigned by the extension telephone 107 (in this case, 1). Processing device 110
turns on the lighted button 103 of the multifunction telephone 101.

Assume that the person handling the extension of the multifunction telephone 101 returns to his or her seat. The extension operator of the multifunction telephone 101 instructs the central processing unit 110 to notify the message accumulation by pressing the lighted button 103 of the multifunction telephone 101. The central processing unit 110 selects an extension telephone 1 with a high priority.
07 to the extension handler of the multi-function telephone 101 (in this case, the extension number of the extension telephone 107) is also read out from the storage device 111 and displayed on the display device 1.
Display on 02.

The person handling the extension of the multi-function telephone 101 further calls the multi-function telephone 1.
When the central processing unit 110 is instructed to notify the message accumulation by pressing the button 103 with the 01 lamp, the central processing unit 110 sends the message from the extension telephone 105 with the next highest priority to the extension operator of the multifunction telephone 101. The extension number corresponding to the message (in this case, extension telephone 105)
(extension number) is read from the storage device 111 and displayed on the display device 102.

Furthermore, when the person handling the extension of the multifunction telephone 101 goes off-hook and presses the lighted button 103 of the multifunction telephone 101, the multifunction telephone 101 first makes a call to the extension telephone 107. When the call with extension telephone 107 ends,
When the person handling the extension of the multifunction telephone 101 goes off-hook again and presses the lighted button 103 of the multifunction telephone 101, the multifunction telephone 101 makes a call to the extension telephone 105.

When the call with extension telephone 105 ends, multifunction telephone 101 ends the series of message storage service processing.

The present invention has been described above with reference to embodiments, but according to the technical idea of the present invention, various modifications are possible.For example, in the above-mentioned embodiment, by pressing the button 103 with a lamp, The explanation has been made assuming that a command is issued to the device 110. Furthermore, the description has been made assuming that the results read from the storage device 111 are displayed on the display device 102. However, it is also possible to use a voice input/output device to issue commands by voice and to receive guidance on the extension number of the called extension telephone by voice.

[Effects of the Invention] As explained above, the present invention provides a message storage device used in combination with a private automatic branch exchange, which includes a multifunction telephone, a central processing unit, and a storage device, and the central processing unit comprises: When a call is made to the multi-function telephone, the extension number of the calling extension telephone and the priority assigned by the extension operator of the called extension telephone are stored in the storage device, and the extension number of the multi-function telephone is stored in the storage device. The system is configured so that, when requested by the handler, the extension numbers of the calling extension telephones are notified to the multifunction telephone in the order of priority assigned by the extension telephone handler of the calling extension telephones, so that the message is urgent. It becomes possible to determine this on the side to which the called message is registered.

[Brief explanation of the drawing]

FIG. 1 is a block diagram illustrating an embodiment of a message storage device with priority according to the present invention. 01 02 03 04 05 06 07 08 09 10 11 Multi-function telephone Display device Button subscriber line extension telephone with lamp Subscriber line extension telephone Subscriber line Main switch Central processing unit Storage unit Fig. 102 Table value! +09°Gensui・/+

Claims (2)

[Claims] (1) In a message storage device used in combination with a private automatic branch exchange, a multifunction telephone, a central processing unit,
A storage device is provided, and the central processing unit stores, when a call is made to the multi-function telephone, the extension number of the calling extension telephone and the priority given by the extension operator of the calling extension telephone. Storing in the device, and informing the multifunction telephone of the extension numbers of the called extension telephones in the order of priority assigned by the extension telephone operator of the calling extension telephone when requested by the extension telephone operator of the multifunction telephone. A message storage device with priorities characterized by: (2) The multi-function telephone has a display device and a button with a lamp, and when the extension operator of the multi-function telephone operates the lamp-equipped button and makes a request, the extension operator of the extension telephone 107 called 2. The message storage device with priorities according to claim 1, wherein the extension numbers of the calling extension telephones are displayed on the display device in the order of the priorities given by the calls.