JPH02137465A - Charge service system in suspended speech - Google Patents

Abstract

PURPOSE:To perform a carefully thought charging service by forming a speech suspended state by transmitting/receiving a suspension signal, and performing the calculation of a fee by separating a suspended time zone from a general speech time zone. CONSTITUTION:When an outgoing person (alpha) issues a call to the telephone set (b) of an incoming person (beta) and the call is connected and the incoming person (beta) makes the outgoing person (alpha) wait due to a certain cause then, speech is suspended, the incoming person (beta) sends the suspending signal h(b) to an exchange B by using the telephone set B. The exchange B sends the suspended signal H(B) between stations to an exchange A. The exchange A holds a working speech path with a telephone set (a) transiently, then, the suspended state is set. Charging is performed by separating the fee during the suspended state from a general speech charge. Meanwhile, when the incoming person (beta) desires to restart the speech, the same operation as that of a suspended operation is performed, and the similar signal transfer is performed, and at this time, the exchange A generates a speech state by recovering the speech path held transiently, then, charges the general speech charge.

Description

[Detailed description of the invention] [Industrial application field] The present invention relates to a charge service system when a call is on hold.

[Conventional technology]

Traditionally, telephone charge factors are related to distance, duration and time of the call, and the same charge applies even when the call is on hold and no information is exchanged.

[Problem to be solved by the invention]

Previously, a uniform fee was charged regardless of the content of the call.

Therefore, if the called party goes looking for the caller and finds that the caller is not present, most of the time the caller is on hold, and the actual call time on the user's side is almost non-existent. However, you have to pay only for the amount of time you use it.

[Means to solve the problem]

The charge service system for calls on hold according to the present invention involves transmitting a hold signal from the telephone to the exchange, mutual recognition of the hold signal between the local station and the other stations to form a call hold state, and paying the charges for this call hold state. This is a configuration that distinguishes it from the medium state charge.

〔Example〕

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram of an embodiment of the present invention.

Now, assume that the caller α calls the called party β's phone using the telephone a, and the call is established. Next, the called party β makes the caller α wait for something and puts the call on hold.

At this time, the called party β has already sent a hold signal h to exchange B.
(b) is sent. Exchange B, which has received the hold signal h(b), sends an interoffice hold signal H(B) to exchange A. Exchange A, which has received the hold signal H(B), temporarily puts the call path used by telephone a on hold and enters into a hold state. Charges during this hold state are charged separately from general call charges. - On the other hand, when the called party β wants to resume the call, he performs the same operation as when he put the call on hold, and the same signal transmission and reception occurs.
At this time, exchange A restores the call bus that was temporarily put on hold, puts it into a call state, and charges the call at the normal call rate. In this system, both the caller α and the called party β can put and release the call from hold.

FIG. 2 shows an example in which the system is applied to calls between local stations, and in this case, there is no need for hold signals between stations.

〔Effect of the invention〕

As described above, according to the present invention, a call hold state is created by transmitting and receiving a hold signal, and charges are calculated by distinguishing between the hold time period and the -m call time period, thereby providing detailed charge services.

[Brief explanation of the drawing]

FIGS. 1 and 2 are configuration diagrams showing one embodiment of the present invention.

Claims (1)

[Claims] It is characterized by transmitting a hold signal from the telephone to the exchange, mutually recognizing the hold signal between the own station and the other stations to form a call hold state, and distinguishing the charge for this call hold state from the charge for a call in progress state. Charge service method when a call is on hold.