JPH01265357A - Commodity sales system - Google Patents

Abstract

PURPOSE:To realize the effective sales of commodities by constituting a commodity sales system such that a guest puts a memory medium containing the recorded order information on the semiprocessed goods into a reading device set at a seat and both the order information and the seat number are displayed on a display device after the storage contents of the memory medium are read. CONSTITUTION:A memory medium 15 stores the order information on those commodities that could not be delivered immediately when their orders are received. The output that reads the storage contents of the medium 15 via a reading device 16 set at each seat is outputted to a display device 5 which is set preferably at a position invisible from a guest room 3. Thus a waiter can easily confirm the seat of the guest waiting for the service or the sequence of orders, etc., based on the output displayed on the device 5. Then the commodi ties are delivered to the due guests. Such a system can be applied to the fast- food shops, the family restaurants, etc., so that the service can be improved to the guests.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a product sales system used in fast food restaurants, family restaurants, and the like.

(Prior art) In recent years, for example, fast food restaurants have expanded significantly to meet the demands of the times, but the products they sell include both finished products that can be delivered to customers immediately and semi-finished products. It is divided into semi-finished products that require simple cooking and processing before being sold.

FIG. 7 is a store configuration diagram illustrating a fast food restaurant as an example of a store selling such products. In the figure, 1 is a counter where customers are served, 2 is a kitchen where products are prepared and processed, and 3 is a guest room. Also, 4 is a counter terminal, 5 is a display device such as a CRT, 6 is a number plate handed to the customer, 7 is a communication cable, 8 is a customer seat, 9 is a semi-finished product that cannot be handed out immediately at the time of order, 10 Similarly, 11 is a finished product that can be delivered immediately, 11 is an operator who operates the system, 12 is a cook, 13 is a customer service representative, and 14 is a customer.

In such a store configuration, if a customer 14 orders a semi-finished product 9 and a completed product 10, the order information is inputted from the counter terminal 4 by the operator 11 and displayed on the display device 5 via the communication cable 7. will be displayed.

The cook 12 sees that the order includes a product 9 that requires cooking, so he starts cooking the product 9, while the customer 14 passes the completed product 10 and the number tag 6 to the operator. Passed it to me from 11 and waited in empty seat 8. When the cooking of the product 9 is completed, the customer clerk 13 searches out the customer 14 who ordered it by relying on the number plate 6 and hands the product 9 to him.

Conventionally, fast food restaurants and the like have delivered ordered items to customers using the method described above.

(Problems to be Solved by the Invention) As mentioned above, in the conventional method of selling products at fast food restaurants, etc., when it is impossible to hand over the product immediately after an order is placed, the customer relies on a number tag, etc. to be handed out in exchange. Since it is necessary to search for customers and deliver the products, it takes time and effort to search for customers, resulting in inefficiency and poor service.

SUMMARY OF THE INVENTION In view of the above-mentioned problems with conventional sales methods in fast food restaurants, family restaurants, etc., the present invention aims to provide a product sales system that facilitates confirmation of customers who have ordered products.

(Means for Solving the Problems) The present invention achieves the above-mentioned object when selling semi-finished products that require cooking and processing at fast food restaurants, family restaurants, etc.

A storage medium that stores order information for semi-finished products, a reading device that is attached to the audience seat and that can read the storage contents of the storage medium, and a display device that displays the readout output of the reading device. , a storage medium that stores order information for semi-finished products is given to each customer, and the customer reads the storage contents of the storage medium handed over using the reading device, thereby obtaining the order information, the seat number where the customer is waiting, the order order, etc. This is achieved by configuring the display device so that the information is displayed on the display device.

(Function) According to the present invention configured as described above, a customer inserts a storage medium in which order information for a semi-finished product is recorded into a reading device installed in a customer seat and reads the stored content, thereby reading the information along with the customer seat number. Order information is displayed on the display device,
The customer clerk can very easily find the seat where the customer who placed the order is waiting based on the seat number on the display device, thus making it possible to sell products efficiently.

(Example) EMBODIMENT OF THE INVENTION Hereinafter, one embodiment of the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing a product sales system according to an embodiment of the present invention. Reference numerals 1 to 14 indicate the same or equivalent components as in FIG. Order information, especially information about semi-finished products that require cooking and processing, is written there. 16 is the storage medium 15 attached to the audience seat 8 and having the same audience seat number and device number.
with a reading device.

Order information, equipment number, and therefore audience seat number are added to the read output.

FIG. 2 shows an example of the order information written in the storage medium 15, and FIG. 3 shows an example of the display output of the display device.

The operation shown in FIG.
Then, as shown in FIG. 2 as an example of the stored contents, the user hands over the storage medium 15 in which the order information is stored. Therefore, customer 1
4 will wait at an empty seat 8, but at that time, the order information stored in the storage medium 15 handed to him is read by the reading device 16 that belongs to the seat 8 and has the same device number as the seat number. Let's wait.

As a result of the reading, the device number of the reading device 16 is automatically added as the audience seat number a and displayed on the 1 display device 5 as order information, as shown in FIG.

That is, since the order information is displayed on the display device 5 together with the seat number where the customer 14 is waiting as described above, the customer clerk 13 can easily confirm the seat where the customer is waiting based on the seat number. The products can be delivered to the customer 14 in a short time.

FIG. 4 is a diagram showing another embodiment, in which 17 is an issuing device for the storage medium 15, other symbols refer to the same items as before, and FIG. 5 shows the order stored in the storage medium 15. It is a diagram showing information.

This embodiment differs from the previous embodiment in that an order number indicating the order order is attached to the storage medium 15 when it is issued. As a result, the order number is displayed on the display device 1 5 as shown in FIG. 6, without the need for detailed explanation, and the customer clerk 13 can tell the order number to the customer waiting in the seating area 8 if the ordered items are the same. It will be possible to give it to 14th,
This has the advantage of preventing troubles such as fighting over turns from occurring. Although the present invention has been described above, it can be effectively utilized not only in the fast food restaurants of the above embodiments but also in family restaurants and the like that have similar sales formats.

(Effects of the Invention) As is clear from the detailed explanation above, the present invention uses a storage medium that stores order information for products that cannot be handed out immediately at the time of receiving the order, and stores the stored contents in the customer seats. By outputting the output read by the reading device to a display device that is preferably installed in a position that cannot be seen from the five guest rooms, the customer staff can use the display output to determine the seat of the customer waiting for the order to be completed, the order of the order, etc. Since it is possible to easily confirm the product and hand it over to the customer, by installing it in a fast food restaurant or a family restaurant, the service to the customer can be greatly improved.

[Brief explanation of the drawing]

Fig. 1 is a store configuration diagram showing an embodiment of the present invention, Fig. 2 is an auxiliary diagram showing an example of information stored in a storage medium, Fig. 3 is an example of display output, and Fig. 4 is an illustration of other information. FIG. 5 is an auxiliary diagram showing an example of information stored in a storage medium, FIG. 6 is a diagram showing the display output, and FIG. 7 is a conventional store layout for selling products. FIG. 1...Counter, 2...Kitchen, 3...Guest room. 4...Counter terminal, 5...Display device. 6...Number plate, 7...Communication cable, 8...
Audience seats, 9... (semi-finished) products, 10... (finished) products, 11... system operator. 12... Cook, 13... Customer service, 14...
Customer, 15...Storage medium, 16...Reading device, 17...Issuing device. Patent applicant: Matsushita Electric Industrial Co., Ltd. Figure 2 Figure 3 m-111
JFigure 5Figure 6

Claims (1)

[Claims] When selling semi-finished products that require cooking and processing at a fast food restaurant or family restaurant, etc., there is a storage medium that stores order information for the semi-finished products, and a storage medium that is attached to the customer seat and stores the storage medium. A reading device that can read out the contents and a display device that displays the readout output of the reading device are provided, and each customer is given a storage medium that stores order information for semi-finished products, and the customer reads the storage medium that has been given. A product sales system characterized in that information such as order information, seat numbers where customers are waiting, and order order are displayed on the display device by causing the reading device to read the stored contents.