JP7706419B2 - Medicine delivery support system, medicine delivery support method, server device, and prescription acceptance device - Google Patents

Description

The present invention relates to a drug delivery support system and drug delivery support method that support the delivery to patients of medicines dispensed at pharmacies based on prescriptions from medical institutions, as well as a server device and prescription acceptance device used in the system.

Generally, patients who receive a prescription from a medical institution receive their prescribed medication at an outside pharmacy. Specifically, the patient goes to a pharmacy, hands over the prescription they received from the medical institution, and requests that the medication be dispensed. Once the medication is dispensed, the patient receives medication instructions from a pharmacist, receives the prescribed medication, and pays for it. However, there are cases where the pharmacy is far from the patient's home or workplace, and there is a problem that it is inconvenient for the patient to have to travel to such a distant pharmacy.

There is a known system in which prescription information is sent from a facsimile machine installed in a hospital to a dispensing pharmacy, which then receives the prescription information via the facsimile machine and prepares the medicine (see, for example, Patent Document 1). With this system, when a patient requests a dispensing pharmacy to dispense medicine, the hospital where the prescription was received simply sends the prescription information by facsimile to the dispensing pharmacy, and there is no need for the patient to go to the dispensing pharmacy and hand over the prescription. However, when the patient receives the prescription, they must go to the dispensing pharmacy with the original prescription, check the original, and then receive medication instructions from a pharmacist.

There is also a known system in which prescription information is transmitted from a facsimile machine installed in a reception facility such as a drugstore to a dispensing facility, which receives the prescription information via the facsimile machine and prepares the medicine, while delivering the dispensed medicine to a dispensing facility attached to the drugstore, from which the patient collects the prescribed medicine (see, for example, Patent Document 2). However, in the case of the system described in Patent Document 2, drugstores that can function as reception facilities and dispensing facilities are limited to stores that have pharmacists who can provide medication instructions. Therefore, if such a drugstore is not located near the patient's home or workplace, the problem of lack of convenience for patients remains.

JP 2001-312560 A JP 2003-323499 A

The present invention was made to solve these problems, and aims to improve convenience for patients by allowing them to easily receive prescription drugs even if there is no pharmacy or drugstore that can dispense medicines and provide medication instructions near the patient's residence or workplace.

In order to solve the above problems, the drug delivery support system of the present invention is configured with a dispensing side terminal used in an organization that dispenses medicines and provides drug administration instructions based on prescriptions, a patient terminal used by a patient who receives prescription drugs dispensed based on a prescription, a prescription acceptance device that performs processing related to the acceptance of prescriptions, and a server device, and the prescription acceptance device has a reception/collection mechanism that accepts and collects the original prescription, and has a function of acquiring prescription information from the paper accepted by the reception/collection mechanism and transmitting it to the server device. The server device also has a function of transferring prescription information transmitted from the prescription acceptance device to the dispensing side terminal, and a function of providing an environment for providing online drug administration instructions by connecting between the dispensing side terminal and the patient terminal.

According to the present invention configured as described above, when a patient inputs an original prescription into a prescription receiving device, the prescription receiving device collects the prescription, and the prescription information is acquired and sent to a dispensing terminal via a server device. As a result, in a facility of an organization that performs dispensing based on a prescription (such as a dispensing pharmacy or a drugstore with a dispensing pharmacy attached; hereinafter, these are referred to as dispensing facilities), the preparation of the prescription drug is started based on the prescription information received at the dispensing terminal, and the original prescription is collected from the prescription receiving device and confirmed to be identical to the prescription information, thereby completing the dispensing. Since it is not essential that the prescription receiving device is installed in a dispensing facility, if the prescription receiving device is installed closer to the patient's residence or workplace than the dispensing facility, the patient can simply go to the installation location of the prescription receiving device to request dispensing. In addition, since the patient can receive online medication guidance after dispensing is completed, there is no need for the patient to go to a dispensing facility to receive the prescription drug, and the patient can receive the prescription drug by delivery to his/her home or a designated location, or by handover using a locker, etc. As described above, according to the present invention, even if a dispensing facility is not located near the patient's residence or workplace, the patient can easily receive prescription drugs, improving patient convenience.

1 is a diagram showing an example of the overall configuration of a medicine delivery support system according to an embodiment of the present invention; FIG. 2 is a diagram for explaining the installation locations of a prescription receiving device and a dispensing terminal. 1 is a diagram illustrating an example of the configuration of a prescription receiving device according to an embodiment of the present invention. 2 is a block diagram showing an example of a functional configuration of the prescription receiving device according to the present embodiment. FIG. FIG. 2 is a block diagram showing an example of a functional configuration of a server device according to the present embodiment. 5 is a flowchart showing an example of the operation of the prescription receiving device according to the present embodiment. 13 is a block diagram showing an example of a functional configuration of a prescription receiving device according to a modified example. FIG. FIG. 13 is a block diagram illustrating an example of a functional configuration of a server device according to a modified example. FIG. 13 is a block diagram showing an example of a functional configuration of a dispensing terminal according to a modified example. FIG. 13 is a block diagram illustrating an example of a functional configuration of a server device according to a modified example. 13 is a block diagram showing an example of a functional configuration of a prescription receiving device according to a modified example. FIG. FIG. 13 is a block diagram showing an example of a functional configuration of a dispensing terminal according to a modified example. FIG. 13 is a block diagram illustrating an example of a functional configuration of a server device according to a modified example.

An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing an example of the overall configuration of a medicine delivery support system according to this embodiment. As shown in FIG. 1, the medicine delivery support system of this embodiment is configured to include a prescription acceptance device 1 that performs processing related to the acceptance of prescriptions, a server device 2 that executes processing related to the delivery of prescription medicines, a dispensing terminal 3 used in an organization that dispenses medicines based on prescriptions and provides medication instructions, and a patient terminal 4 used by a patient who receives prescription medicines dispensed based on a prescription. The prescription acceptance device 1, the dispensing terminal 3, and the patient terminal 4 are connected to the server device 2 via a communication network 5 such as the Internet or a mobile phone network.

An organization that dispenses medicines and provides medication instructions based on prescriptions is, for example, a drugstore chain with multiple stores. The organization operates drugstores that also have a dispensing pharmacy (corresponding to the dispensing facilities described above; hereafter, these are referred to as stores with a dispensing pharmacy) and drugstores that do not have a dispensing pharmacy (hereafter, referred to as general stores). The prescription reception device 1 is installed in the general store, and the dispensing terminal 3 is installed in the store with a dispensing pharmacy.

The dispensing terminal 3 may be configured with a terminal for receiving prescription information from the server device 2 (described later) and a terminal for use in online medication instructions separately. In this case, it is sufficient that at least the terminal for receiving prescription information is installed in the store with a dispensing pharmacy, and the terminal used for online medication instructions may be installed in a location other than the store with a dispensing pharmacy (for example, a location where a pharmacist who provides online medication instructions is located).

Figure 2 is a diagram for explaining the installation locations of the prescription reception device 1 and the dispensing terminal 3 (terminal that receives prescription information). As shown in Figure 2, the drugstore chain has stores with dispensing pharmacies 201 and general stores 202 at multiple locations, with the dispensing terminal 3 installed in the stores with dispensing pharmacies 201 and the prescription reception device 1 installed in the general stores 202. There are more general stores 202 than stores with dispensing pharmacies 201, and they are scattered across multiple locations.

As will be described in detail later, in this embodiment, the original prescription is received by a prescription reception device 1 installed in a general store 202, and the prescription information obtained by scanning or photographing the original is transmitted to a dispensing terminal 3 of a store with a dispensing pharmacy 201 via a server device 2. In the store with a dispensing pharmacy 201, the prescribed medicine is prepared based on the prescription information received by the dispensing terminal 3, and the dispensing is completed by retrieving the original prescription from the prescription reception device 1 and confirming that it is the same as the prescription information.

Then, the store with pharmacy 201 uses the online connection function of the server device 2 to connect the dispensing terminal 3 and the patient terminal 4 to provide online medication instructions, and then delivers the dispensed prescription drug to the patient's home or a designated location, or by handing it over using a locker or the like installed in a specified location, thereby dispensing the prescription drug. In addition to the home, the delivery location of the prescription drug can be specified as a general store 202 where the prescription acceptance device 1 where the original prescription was inserted is installed, for example. Lockers can be installed in any location, such as the general store 202, train stations, supermarkets, parking lots, and convenience stores.

With the above system, a patient can request dispensing by inserting the original prescription into the prescription acceptance device 1 at the general store 202 nearest to their home or workplace, and after receiving online medication instructions after dispensing is complete, they can receive the prescribed medicine by delivery or by handover using a locker, etc. This allows patients to easily receive prescription medicine even if the store with a dispensing pharmacy 201 or a dispensing facility including a dispensing pharmacy not shown is not near the patient's home or workplace.

The details of the configuration that realizes the above mechanism are described below. Figure 3 is a diagram showing an example of the configuration of the prescription receiving device 1. Note that Figure 3 shows a state in which part of the housing is semi-transparent so that the internal configuration of the prescription receiving device 1 can also be seen.

The prescription acceptance device 1 of this embodiment is equipped with a reception/collection mechanism that accepts and collects original prescriptions. Specifically, as shown in FIG. 3, the prescription acceptance device 1 is equipped with a prescription insertion port 31, a prescription collection box 32, and a return port 33, which constitute the reception/collection mechanism. The prescription acceptance device 1 also has a touch panel display 34 and a scanner 35. The prescription collection box 32 is a locked drawer that can be pulled out to the front to remove prescriptions stored inside. The return port 33 can be rotated to the front around its bottom edge, allowing prescriptions inserted through the prescription insertion port 31 to be removed.

The prescription insertion port 31 is equipped with an automatic paper feed mechanism, and when a patient inserts a prescription into the prescription insertion port 31, the prescription is inserted into the prescription acceptance device 1 through the prescription insertion port 31. The prescription inserted through the prescription insertion port 31 is transported to the return port 33 via a transport path (not shown) provided on the rear side of the display 34, where it is temporarily stopped. While the prescription is being transported from the prescription insertion port 31 to the return port 33, the scanner 35 scans the prescription, and a scanned image is generated.

After the prescription is transported to the return port 33, a specified confirmation process (details will be described later) is performed, and if there are no problems, the prescription is transferred to the prescription collection box 32 and collected (stored). If there are problems, the patient opens the return port 33 and returns the prescription to the patient. Behind the return port 33, there is a storage space 36 for installing a control computer, and the control computer (not shown) is installed in this storage space 36.

Figure 4 is a block diagram showing an example of the functional configuration of the control computer of the prescription acceptance device 1. As shown in Figure 4, the prescription acceptance device 1 of this embodiment has, as its functional configuration, an operation screen display unit 11, an information input unit 12, a prescription information acquisition unit 13, a prescription format determination unit 14, a collection and return control unit 15, an individual condition determination unit 16, a prescription information transmission unit 17, a medication instruction information acquisition unit 18, and a medication instruction related information transmission unit 19.

The above-mentioned functional blocks 11 to 19 can be configured using any of hardware, DSP (Digital Signal Processor), and software. For example, when configured using software, the above-mentioned functional blocks 11 to 19 are actually configured with a computer's CPU, RAM, ROM, etc., and are realized by the operation of a program stored in a storage medium such as the RAM, ROM, hard disk, or semiconductor memory.

The operation screen display unit 11 displays various operation screens on the display 34. The operation screens include buttons for the patient to give specific instructions to the prescription acceptance device 1, buttons and display fields for inputting specific information into the prescription acceptance device 1, and various information such as guidance and messages required for operation. The specific contents of the operation screens will be explained in order at a later date.

The information input unit 12 inputs various pieces of information through operations performed by the patient on the operation screen. The information input unit 12 also inputs information indicating operations performed on various buttons displayed on the operation screen. The contents of the information to be input will be explained in due course.

The prescription information acquisition unit 13 acquires prescription information required to prepare the prescription drug at the prescription facility from the paper accepted by the reception and collection mechanism. Specifically, the prescription information acquisition unit 13 acquires the scanned image generated by the scanning process of the scanner 35 as prescription information. Note that if a paper that is not a prescription is inserted into the prescription acceptance device 1, the scanned image is not prescription information. In this case, the scanned image acquired by the prescription information acquisition unit 13 is discarded.

The prescription format determination unit 14 analyzes the paper received by the reception and collection mechanism and determines whether it matches the format that the prescription should meet. Analysis of the paper received by the reception and collection mechanism means analysis of the scanned image of the paper acquired by the prescription information acquisition unit 13. This determination is made to confirm whether the prescription has been inserted in the correct orientation, taking into consideration the possibility that non-prescription paper may be inserted into the prescription reception device 1 or that the prescription may not be inserted in the correct orientation.

For example, the prescription format determination unit 14 converts the characters included in the scanned image of the paper into text data (character code) and checks whether the character string specified for use in the prescription format is included, thereby determining whether the prescription conforms to the required format. Here, the character string used by the prescription format determination unit 14 for the determination is the character string printed as the item name on the prescription.

It is not necessary to check whether all the character strings included in the prescription form are included, and it is also possible to check only some of the character strings. For example, it may be possible to check only whether the character string "prescription" is included. In addition to this, it may be possible to check whether a combination of character strings that can identify it as a prescription, such as "insurer number," "patient," "name," and "prescription," is included.

When the prescription format determination unit 14 determines that the paper received by the reception and collection mechanism does not match the prescription format, it controls the operation screen display unit 11 to display a predetermined message on the operation screen. For example, when it determines that the paper does not match the prescription format, it displays a message such as "This does not appear to be a prescription. Please check and insert the prescription" on the operation screen. Also, when it determines that the scanned image does not contain any text, that is, when it determines that the paper is blank, it displays a message such as "Please check the front and back and reinsert" on the operation screen.

The collection and return control unit 15 determines whether the paper inserted into the prescription reception device 1 should be collected in the prescription collection box 32 or returned to the patient through the return port 33, and controls the process related to collection or return. For example, if the prescription format determination unit 14 determines that the received paper matches the prescription format, the collection and return control unit 15 collects the received paper as the original prescription in the prescription collection box 32, while if the prescription format determination unit 14 determines that the received paper does not match the prescription format, the collection and return control unit 15 controls the reception and collection mechanism to return the received paper through the return port 33.

When the prescription format determination unit 14 determines that the prescription format matches, the individual condition determination unit 16 analyzes the prescription information acquired by the prescription information acquisition unit 13 and determines whether or not the individual conditions for providing online medication instructions are met. For example, the individual condition determination unit 16 converts characters included in the scanned image of the prescription into text data, and determines whether or not the individual conditions are met based on this text data. Here, the character string that the individual condition determination unit 16 uses for the determination is not the character string printed as the item name on the prescription, but the character string printed or handwritten in the entry field as the content for the item.

For example, the individual condition determination unit 16 recognizes the patient's date of birth written on the prescription from the text data, and checks whether the patient is an infant or a child to determine whether medication instructions are required for the medication manager (parents, etc.). The individual condition determination unit 16 also checks the prescription contents (medicine name, dosage, number of days, etc.) written on the prescription to determine whether the medicine requires medication instructions or time-consuming preparation, or whether it requires single-packaging (packing multiple medicines that are to be taken at the same time into one bag). The individual condition determination unit 16 also checks the prescription contents written on the prescription to determine whether the medicine may be switched to face-to-face medication instructions at the discretion of the pharmacist. Note that it is not necessary to determine all of these, and only some of them may be determined.

For ease of explanation, the conversion of characters included in the scanned image of the prescription to text data by the prescription form determination unit 14 and the conversion of characters included in the scanned image of the prescription to text data by the individual condition determination unit 16 are explained separately here, but it goes without saying that the conversion to text data can be done in both cases. In addition, if the prescription content is QR coded (such as the JAHIS outpatient prescription two-dimensional symbol) in the prescription form, it is also possible to use this to convert to text data. This also applies to the following explanations.

The individual condition determination unit 16 controls the operation screen display unit 11 to display an operation screen including information indicating the individual conditions determined to be met, and an accept button for accepting the individual conditions and a reject button for not accepting the individual conditions. It also notifies the collection and return control unit 15 of the results of the determination of the individual conditions. The collection and return control unit 15 controls the reception and collection mechanism to collect the original of the accepted prescription in the prescription collection box 32 when it detects that the accept button has been operated by input to the information input unit 12, and to return the original of the accepted prescription to the return port 33 when it detects that the reject button has been operated.

That is, in this embodiment, the reception and collection mechanism collects the received paper as the original prescription in the prescription collection box 32 when the prescription format determination unit 14 determines that the paper matches the prescription format and the patient operates the consent button to accept the individual conditions displayed on the operation screen. On the other hand, when the prescription format determination unit 14 determines that the paper does not match the prescription format and when the patient operates the reject button, the reception and collection mechanism returns the received paper from the return port 33.

The prescription information transmission unit 17 transmits the prescription information acquired by the prescription information acquisition unit 13 to the server device 2. Here, the prescription information transmission unit 17 transmits the prescription information to the server device 2 only when the prescription format determination unit 14 determines that the paper matches the format and detects, based on the input to the information input unit 12, that the accept button has been operated to accept the individual conditions displayed on the operation screen. On the other hand, if the reject button is operated by the patient, the prescription information transmission unit 17 does not transmit the prescription information to the server device 2. Also, if the prescription format determination unit 14 determines that the paper does not match the prescription format, the prescription information to be transmitted has not been acquired, and in this case too, the prescription information transmission unit 17 does not transmit the prescription information to the server device 2.

When the consent button is operated by the patient, the operation screen display unit 11 displays an operation screen for inputting information regarding online medication instruction (hereinafter referred to as medication instruction related information) on the display 34. The medication instruction related information includes the patient's contact information and desired date and time information for online medication instruction. The patient's contact information is address information of the patient terminal 4 used when notifying the patient terminal 4 of access information required for online connection, and is, for example, a mobile phone number or email address if the patient terminal 4 is a smartphone. If the patient terminal 4 is a personal computer, it is an email address. Note that the address information of the dispensing side terminal 3 used when notifying the dispensing side terminal 3 of the access information required for online connection is stored in advance in the server device 2.

The medication instruction information acquisition unit 18 acquires, via the information input unit 12, medication instruction related information input by the patient via this operation screen. The medication instruction related information transmission unit 19 transmits the medication instruction related information acquired by the medication instruction information acquisition unit 18 to the server device 2. In this embodiment, the medication instruction related information transmission unit 19 transmits the medication instruction related information input by the patient to the server device 2 only when the prescription format determination unit 14 determines that the form matches the format and the consent button is operated to consent to the individual conditions displayed on the operation screen.

Fig. 5 is a block diagram showing an example of the functional configuration of the server device 2 according to this embodiment. As shown in Fig. 5, the server device 2 according to this embodiment includes, as its functional configuration, a prescription information transfer unit 21, a medication instruction related information storage unit 22, and an online connection providing unit 23. The server device 2 also includes an information storage unit 20 as a storage medium.

The above-mentioned functional blocks 21 to 23 can be configured using any of hardware, DSP, and software. For example, when configured using software, the above-mentioned functional blocks 21 to 23 are actually configured with a computer's CPU, RAM, ROM, etc., and are realized by the operation of a program stored in a recording medium such as the RAM, ROM, hard disk, or semiconductor memory.

The prescription information transfer unit 21 receives prescription information sent from the prescription receiving device 1 and transfers it to the dispensing side terminal 3. The medication instruction related information storage unit 22 receives medication instruction related information sent from the prescription receiving device 1 and stores it in the information storage unit 20.

The online connection providing unit 23 provides an environment for providing online medication instructions by connecting the dispensing terminal 3 and the patient terminal 4 based on the medication instruction-related information stored in the information storage unit 20 by the medication instruction-related information storage unit 22. For example, the online connection providing unit 23 sets access information for connecting online at the patient's desired date and time based on the desired date and time information indicated in the medication instruction-related information, and notifies the dispensing terminal 3 and the patient terminal 4 of the setting information. Then, when the server device 2 is accessed from both the dispensing terminal 3 and the patient terminal 4 at the desired date and time, the online connection providing unit 23 provides an environment for providing online medication instructions by connecting the dispensing terminal 3 and the patient terminal 4.

Depending on the progress of preparation at the store with pharmacy 201, the date for the online medication instruction may be changed from the patient's desired date and time. In this case, the dispensing terminal 3 notifies the patient terminal 4 of the schedule change via the server device 2, and the date for the online medication instruction is prepared.

Figure 6 is a flowchart showing an example of the operation of the prescription receiving device 1 according to this embodiment. The flowchart shown in Figure 6 shows the process executed by the control computer after paper is inserted into the prescription insertion port 31 and the paper is transported to the return port 33 and temporarily stopped. Before the process of the flowchart shown in Figure 6 is started, the paper inserted into the prescription receiving device 1 is scanned by the scanner 35, and a scanned image is generated.

First, the prescription information acquisition unit 13 acquires a scanned image generated by the scanning process of the scanner 35 (step S1). The prescription format determination unit 14 analyzes the scanned image of the paper acquired by the prescription information acquisition unit 13 and determines whether or not the image matches the format that the prescription should meet (step S2).

Here, if the prescription format determination unit 14 determines that the paper shown in the scanned image does not match the prescription format, the operation screen display unit 11 displays a prescription reading error message on the operation screen, such as "This does not appear to be a prescription. Please check and insert the prescription" or "Please check the front and back and reinsert" (step S3). In addition, the collection and return control unit 15 controls the reception and collection mechanism to return the paper inserted into the prescription reception device 1 from the return port 33 (step S4). This ends the processing of the flowchart shown in FIG. 6.

On the other hand, if the prescription format determination unit 14 determines that the paper shown in the scanned image matches the prescription format, the individual condition determination unit 16 analyzes the prescription information acquired as a scanned image by the prescription information acquisition unit 13 and determines whether or not it meets the individual conditions for providing online medication instructions (step S5). Then, the operation screen display unit 11 displays an operation screen on the display 34 that includes information indicating the individual condition that has been determined to be met, an accept button for accepting the individual condition, and a reject button for not accepting the individual condition (step S6).

The collection and return control unit 15 then determines whether the consent button has been operated (step S7). If the consent button has not been operated, that is, if the rejection button has been operated, the operation screen display unit 11 displays a message about returning the prescription, such as "The prescription will be returned," on the operation screen (step S8). The collection and return control unit 15 also controls the reception and collection mechanism to return the paper inserted into the prescription reception device 1 through the return port 33 (step S9). This ends the processing of the flowchart shown in FIG. 6.

On the other hand, when the consent button is operated, the collection and return control unit 15 controls the reception and collection mechanism to transfer the original prescription that is temporarily stopped at the return port 33 to the prescription collection box 32 for collection (step S10). Then, the prescription information transmission unit 17 transmits the prescription information acquired by the prescription information acquisition unit 13 to the server device 2 (step S11).

Next, the operation screen display unit 11 displays an operation screen for inputting medication instruction-related information on the display 34 (step S12). The medication instruction information acquisition unit 18 acquires the medication instruction-related information input by the patient via this operation screen through the information input unit 12 (step S13). Then, the medication instruction-related information transmission unit 19 transmits the medication instruction-related information acquired by the medication instruction information acquisition unit 18 to the server device 2 (step S14). Note that step S11 may be omitted, and the prescription information and medication instruction-related information may be transmitted together in step S14.

Then, the operation screen display unit 11 displays a reception completion message such as "Prescription reception has been completed" on the operation screen (step S15). This ends the processing of the flowchart shown in FIG. 6.

As described above in detail, in the drug delivery support system of this embodiment, for example, a prescription reception device 1 is installed in a general store 202 of a drug store chain, and the original prescription is received and collected by the prescription reception device 1, and prescription information is obtained from the original prescription and transmitted via the server device 2 to a dispensing terminal 3 installed in a store with a dispensing pharmacy 201. Furthermore, the server device 2 connects between the dispensing terminal 3 and the patient terminal 4 to provide an environment for online medication instructions.

According to the medicine delivery support system of this embodiment configured in this way, the store with a dispensing pharmacy 201 starts preparing the prescription medicine based on the prescription information received by the dispensing terminal 3, and dispensing can be completed by collecting the original prescription from the prescription acceptance device 1 and confirming that it is the same as the prescription information. The original prescription may be collected by staff of the drug store chain visiting the general store 202, or it may be collected by delivering it from the general store 202 to the store with a dispensing pharmacy 201.

The prescription reception device 1 does not necessarily have to be installed in a dispensing facility, but can be installed in general stores 202 that are widely scattered. Therefore, if the general store 202 is located closer to the patient's residence or workplace than the store with a dispensing pharmacy 201 or other dispensing pharmacies, the patient can simply request dispensing by visiting the general store 202 and inserting the prescription into the prescription reception device 1.

In addition, patients can receive online medication instructions after the prescription has been dispensed, so they do not need to go to a dispensing facility to pick up their prescription medication. They can receive their prescription medication by having it delivered to their home or a designated location, or by having it handed over to a locker, etc.

As described above, the drug delivery support system of this embodiment allows patients to easily receive prescription drugs even if there is no dispensing facility near the patient's residence or workplace, thereby improving patient convenience.

When using lockers to deliver prescription drugs, a prescription drug delivery device may be used that includes a storage unit for storing dispensed prescription drugs and delivering them to patients, and an electronic payment execution unit that provides a means for executing electronic payment for the price of the prescription drugs. The electronic payments that can be used include, for example, one or more of credit card payment, debit card payment, prepaid card payment, electronic money payment, QR code payment, etc.

In addition, in the above embodiment, when the prescription acceptance device 1 accepts a prescription, the operation screen display unit 11 may display an operation screen on the display 34 for selecting a method for receiving the prescribed drug, so that the patient can select the desired method for receiving the drug.

In the above embodiment, the operation screen display unit 11 may display an operation screen on the display 34 to allow the patient to confirm whether or not the prescription is within the expiration date, and if a confirmation button is operated to indicate that the prescription is within the expiration date, the original prescription may be collected in the prescription collection box 32, whereas if the confirmation button is not operated, the original prescription may be returned from the return port 33. In this case, the prescription information transmission unit 17 may transmit the prescription information to the server device 2 only if the confirmation button is operated.

In principle, the expiration date of a prescription is four days including the date of issue. Therefore, by checking the prescription issue date written on the prescription, the patient can determine whether the prescription was valid within the expiration date at the time of receipt by the prescription acceptance device 1. In addition, if the prescription expiration date is written on the prescription, the patient can check it to determine whether the prescription was valid within the expiration date at the time of receipt by the prescription acceptance device 1.

The prescription receiving device 1 may determine whether the prescription is within the expiration date. FIG. 7 shows an example of the functional configuration of the prescription receiving device 1A in this case. In FIG. 7, components with the same reference numbers as those in FIG. 4 have the same functions, so redundant explanations will be omitted here. As shown in FIG. 7, the prescription receiving device 1A further includes an expiration date determination unit 71. Moreover, the prescription receiving device 1A includes an operation screen display unit 11A, a collection/return control unit 15A, and a prescription information transmission unit 17A instead of the operation screen display unit 11, the collection/return control unit 15, and the prescription information transmission unit 17.

The expiration date determination unit 71 analyzes the prescription information acquired by the prescription information acquisition unit 13 and determines whether the prescription is within the expiration date. For example, the expiration date determination unit 71 converts the characters included in the scanned image of the prescription into text data, and determines whether the prescription is within the expiration date based on the text data of the date entered in the prescription issue date or expiration date entry field.

The collection and return control unit 15A controls the reception and collection mechanism to collect the original prescription in the prescription collection box 32 when the expiration date determination unit 71 determines that the prescription is within the expiration date, and to return the original prescription from the return port 33 when the expiration date determination unit 71 determines that the prescription is not within the expiration date. The prescription information transmission unit 17A transmits prescription information to the server device 2 only when the expiration date determination unit 71 determines that the prescription is within the expiration date. In addition, the operation screen display unit 11A displays an operation screen for inputting medication instruction related information on the display 34 only when the prescription is determined to be within the expiration date.

The prescription information transmission unit 17A may also transmit prescription expiration date information together with the prescription information to the server device 2, and the server device 2 may alert the patient terminal 4 of the expiration date. An example of the functional configuration of the server device 2A in this case is shown in FIG. 8. In FIG. 8, components with the same reference numerals as those shown in FIG. 5 have the same functions, and therefore redundant explanations will be omitted here. As shown in FIG. 8, the server device 2A further includes an expiration date information storage unit 24 and an expiration date notification unit 25. The server device 2A also includes an information storage unit 20A instead of the information storage unit 20.

The expiration date information storage unit 24 receives the expiration date information sent from the prescription acceptance device 1A and stores it in the information storage unit 20A. The expiration date notification unit 25 sends a message to the patient terminal 4 to inform the patient of the expiration date of the prescription based on the expiration date information stored in the information storage unit 20A by the expiration date information storage unit 24. The contact information acquired by the medication instruction information acquisition unit 18 can be used as the address information of the patient terminal 4.

For example, the expiration date notification unit 25 transmits a message to the patient terminal 4 informing the patient of the receipt of the prescribed drug when a predetermined time has elapsed since the expiration date information was saved in the information storage unit 20A. The message may be transmitted repeatedly at predetermined time intervals. The expiration date notification unit 25 may also transmit a message to the patient terminal 4 informing the patient of the receipt of the prescribed drug and of the expiration date when a predetermined time has elapsed before the expiration date. Furthermore, the expiration date notification unit 25 may transmit a message to the patient terminal 4 informing the patient of the expiration date if online medication instructions have not been performed by the expiration date.

In the above embodiment, when the prescription receiving device 1 receives a prescription, it may check whether the store with pharmacy 201 has enough stock of medicines to dispense the prescribed medicine and present this to the patient. Figures 9 to 11 are block diagrams showing examples of the functional configuration of the dispensing terminal 3B, server device 2B, and prescription receiving device 1B in this case. In Figures 10 and 11, the same reference numerals as those in Figures 5 and 4 have the same functions, so duplicated explanations will be omitted here.

As shown in FIG. 9, the dispensing terminal 3B has a functional configuration of an inventory management unit 91 and an inventory information transmission unit 92, and also has an inventory information storage unit 90 as a storage medium. As shown in FIG. 10, the server device 2B has a functional configuration of an inventory information storage unit 26 and an inventory response unit 27, and further has an information storage unit 20B instead of the information storage unit 20. As shown in FIG. 11, the prescription receiving device 1B further has a functional configuration of an inventory inquiry unit 111 and an inventory information presentation unit 112.

The inventory management unit 91 of the dispensing terminal 3B stores and manages information indicating the inventory status of all medicines held by the store with a dispensing pharmacy 201 (hereinafter referred to as inventory information) in the inventory information storage unit 90. For example, each time a medicine is stored in or removed from the medicine storage at the store with a dispensing pharmacy 201, information indicating the contents of the storage and information indicating the contents of the removal are input, and the inventory information stored in the inventory information storage unit 90 is updated based on the input information. Information is input, for example, by staff at the store with a dispensing pharmacy 201 operating a computer input device. Note that a known inventory management system that automatically manages inventory by reading unique code information attached to medicines may also be used.

The inventory information transmission unit 92 sequentially transmits the inventory information stored in the inventory information storage unit 90 to the server device 2B. For example, the inventory information transmission unit 92 repeatedly transmits the inventory information stored in the inventory information storage unit 90 at a predetermined time interval to the server device 2B. Alternatively, the inventory information transmission unit 92 may transmit the updated inventory information to the server device 2B every time the inventory information stored in the inventory information storage unit 90 is updated.

The inventory information storage unit 26 of the server device 2B receives inventory information successively transmitted from the dispensing terminal 3B, and successively updates and stores it in the information storage unit 20B. The inventory response unit 27 responds to inventory inquiries from the prescription receiving device 1B based on the inventory information stored in the information storage unit 20B by the inventory information storage unit 26. The response information returned to the prescription receiving device 1B in this response indicates whether there is a sufficient amount of medicine in stock to dispense the prescribed drug. For example, the inventory response unit 27 responds to the prescription receiving device 1B with information such as "in stock", "out of stock", or "insufficient stock". In the case of "out of stock" or "insufficient stock", information on the number of days required to order the medicine may be further included.

The stock inquiry unit 111 of the prescription reception device 1B inquires of the server device 2B about the stock status of the prescription drug indicated by the prescription information acquired by the prescription information acquisition unit 13, and acquires response information from the server device 2B. When making the inquiry, the stock response unit 27 transmits the contents of the prescription (such as the drug name, dosage, and number of days) analyzed from the prescription information to the server device 2B. The stock information presentation unit 112 displays the response information acquired by the stock inquiry unit 111 on the display 34.

In this way, the patient can know whether the medicine is in stock and how many days it will take to order the medicine, and can specify the desired date and time for online medication instructions based on that information. The inventory information presentation unit 112 may also display the response information on the operation screen for inputting medication instruction-related information.

In addition, if it is confirmed that the store with a dispensing pharmacy 201 does not have enough stock of the medicine required to dispense the prescribed medicine, the patient may be allowed to cancel the dispensing request. For example, the inventory information presentation unit 112 displays an operation screen including response information indicating the stock status of the medicine, an accept button for accepting the contents of the response information, and a reject button for not accepting it. Then, when the accept button is operated, the original prescription is collected in the prescription collection box 32, whereas when the reject button is operated, the original prescription is returned to the return port 33.

In the above embodiment, after the prescription acceptance device 1 has completed the acceptance of the prescription, the patient terminal 4 may be notified of the progress status from preparation to delivery of the prescribed drug at the store with a dispensing pharmacy 201. Figures 12 and 13 are block diagrams showing examples of the functional configuration of the dispensing terminal 3C and the server device 2C in this case. In Figure 13, the same reference numerals as those in Figure 5 have the same functions, so duplicated explanations will be omitted here.

As shown in FIG. 12, the dispensing terminal 3C includes a progress management unit 121 and a progress information transmission unit 122 as functional components, and includes a progress information storage unit 120 as a storage medium. As shown in FIG. 13, the server device 2C further includes a progress information saving unit 28 and a progress information notification unit 29 as functional components, and includes an information storage unit 20C instead of the information storage unit 20.

The progress management unit 121 of the dispensing terminal 3C stores and manages information (hereinafter referred to as progress information) indicating the progress from preparation to delivery of the prescription drug, which is carried out after the dispensing terminal 3C receives prescription information from the server device 2C in the store with a dispensing pharmacy 201, in the progress information storage unit 120. For example, progress information such as "prescription being checked," "prepared," "waiting for online medication instructions," "stored in locker," and "delivered to delivery company" is input by staff of the store with a dispensing pharmacy 201 to the dispensing terminal 3C, and the progress information stored in the progress information storage unit 120 is updated based on the input information.

The progress information transmission unit 122 sequentially transmits the progress information stored in the progress information storage unit 120 to the server device 2C. For example, the progress information transmission unit 122 repeatedly transmits the progress information stored in the progress information storage unit 120 to the server device 2C at a predetermined time interval. Alternatively, the progress information transmission unit 122 may transmit the updated progress information to the server device 2C every time the progress information stored in the progress information storage unit 120 is updated.

The progress information storage unit 28 of the server device 2C receives the progress information successively transmitted from the dispensing side terminal 3C, and successively updates and stores the progress information in the information storage unit 20C. The progress information notification unit 29 notifies the patient terminal 4 of the progress information stored in the information storage unit 20C by the progress information storage unit 28. For example, each time the progress information stored in the information storage unit 20C is updated, the progress information notification unit 29 notifies the patient terminal 4 of the updated progress information. The contact information acquired by the medication instruction information acquisition unit 18 can be used as the address information of the patient terminal 4.

In this way, after the patient inputs the prescription into the prescription acceptance device 1 and requests dispensing, the patient can grasp the progress of the prescribed drug from preparation to delivery, and can wait with peace of mind until delivery. In addition, by informing the patient of the progress each time, the patient can be made aware that they will receive online medication instructions and pick up the prescribed drug at a designated or designated location, and the patient can be reminded not to forget these things.

Although several modified examples have been described above using Figures 7 to 12, these modified examples may be applied alone or in combination.

In the above embodiment, an example was described in which the patient specifies the desired date and time for online medication instructions, but the present invention is not limited to this. For example, the store with a dispensing pharmacy 201 may specify the date and time for providing medication instructions. In addition, in the above embodiment, a configuration was described in which the prescription format determination unit 14 and the individual condition determination unit 16 are provided, but these are not essential components. However, it is preferable to provide them.

In the above embodiment, the prescription acceptance device 1 is installed in a general store 202 (a facility that is not a dispensing facility), but it may be installed in a dispensing facility. In this case, a patient whose home or workplace is near a dispensing facility can go to the dispensing facility and use the prescription acceptance device 1 to request dispensing without meeting the patient. In addition, by providing online medication instructions, the patient can receive prescription drugs without meeting the patient. This provides convenience to patients who wish to receive drugs completely without meeting the patient. In this case, a prescription drug dispensing device may be installed in the dispensing pharmacy-attached store 201 in addition to the prescription acceptance device 1.

In the above embodiment, a drugstore chain is given as an example of an organization that dispenses medicines and provides medication instructions based on prescriptions, but this is not limiting. For example, a dispensing pharmacy may also be used. In this case, the prescription acceptance device 1 can be installed in any location, such as a train station, supermarket, parking lot, or convenience store.

In addition, the above embodiments are merely examples of how the present invention can be implemented, and the technical scope of the present invention should not be interpreted in a limiting manner. In other words, the present invention can be implemented in various forms without departing from its gist or main features.

LIST OF SYMBOLS 1, 1A, 1B, 1C Prescription acceptance device 2, 2A, 2B, 2C Server device 3, 3B, 3C Dispensing side terminal 4 Patient terminal 11 Operation screen display unit 12 Information input unit 13 Prescription information acquisition unit 14 Prescription format determination unit 15, 15A Collection/return control unit 16 Individual condition determination unit 17, 17A Prescription information transmission unit 18 Medication instruction information acquisition unit 19 Medication instruction related information transmission unit 20, 20A, 20B, 20C Information storage unit 21 Prescription information transfer unit 22 Medication instruction related information storage unit 23 Online connection providing unit 24 Expiration date information storage unit 25 Expiration date notification unit 26 Stock information storage unit 27 Stock response unit 28 Progress information storage unit 29 Progress information notification unit 31 Prescription insertion slot 32 Prescription collection box 33 Return port 34 Display 35 Scanner 71 Expiration date determination unit 91 Stock management unit 92 Stock information transmission unit 111 Stock inquiry unit 112 Stock information presentation unit 121 Progress management unit 122 Progress information transmission unit 201 Store with pharmacy (dispensing facility)
202 General store

Claims (22)

A dispensing terminal used in an organization that dispenses medicines and provides medication instructions based on prescriptions;
A patient terminal used by a patient who receives a prescription drug dispensed based on the prescription;
A prescription receiving device that performs processing related to the reception of the prescription;
a server device connected to the dispensing terminal, the prescription receiving device, and the patient terminal via a communication network;
The prescription receiving device includes:
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device ;
an operation screen display unit that displays an operation screen for inputting medication instruction related information on a display;
a medication instruction related information transmission unit that transmits the medication instruction related information, including contact information and desired date and time information for online medication instruction input by the patient through the operation screen, to the server device;
The server device includes:
a prescription information transfer unit that transfers the prescription information transmitted from the prescription receiving device to the dispensing side terminal;
a medication instruction related information storage unit that receives the medication instruction related information transmitted from the prescription receiving device and stores it in a storage medium;
and an online connection providing unit which provides an environment for providing the online medication instruction by connecting the dispensing terminal and the patient terminal based on the medication instruction related information stored in the storage medium by the medication instruction related information storage unit . A dispensing terminal used in an organization that dispenses medicines and provides medication instructions based on prescriptions;
A patient terminal used by a patient who receives a prescription drug dispensed based on the prescription;
A prescription receiving device that performs processing related to the reception of the prescription;
a server device connected to the dispensing terminal, the prescription receiving device, and the patient terminal via a communication network;
The prescription receiving device includes:
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device;
an individual condition determination unit that analyzes the prescription information acquired by the prescription information acquisition unit and determines whether or not the prescription information corresponds to an individual condition for providing online medication instruction;
an operation screen display unit that displays on a display an operation screen including information indicating the individual condition that has been determined to be applicable by the individual condition determination unit and an acceptance button for accepting the individual condition,
The reception and collection mechanism collects the original of the received prescription when the consent button is operated, and returns the original of the received prescription when the consent button is not operated,
the prescription information transmission unit transmits the prescription information to the server device only when the consent button is operated;
The server device includes:
a prescription information transfer unit that transfers the prescription information transmitted from the prescription receiving device to the dispensing side terminal;
an online connection providing unit that provides an environment for providing the online medication instruction by connecting the dispensing terminal and the patient terminal;
A medicine delivery support system. The prescription reception device further includes a prescription format determination unit that analyzes the form received by the reception and collection mechanism and determines whether the form conforms to a prescription format that the prescription should meet;
The reception and collection mechanism collects the received form as the original of the prescription when the prescription form determination unit determines that the form matches the form, and returns the received form when the prescription form determination unit determines that the form does not match the form,
The drug delivery support system according to claim 1 or 2 , characterized in that the prescription information sending unit sends the prescription information to the server device only if the prescription format determination unit determines that the format matches. A dispensing terminal used in an organization that dispenses medicines and provides medication instructions based on prescriptions;
A patient terminal used by a patient who receives a prescription drug dispensed based on the prescription;
A prescription receiving device that performs processing related to the reception of the prescription;
a server device connected to the dispensing terminal, the prescription receiving device, and the patient terminal via a communication network;
The prescription receiving device includes:
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device;
an operation screen display unit that displays an operation screen on a display for allowing a patient to confirm whether the prescription is within the expiration date;
The reception and collection mechanism collects the original of the received prescription when a confirmation button indicating that the prescription is within the expiration date is operated, and returns the original of the received prescription when the confirmation button is not operated,
the prescription information transmission unit transmits the prescription information to the server device only when the confirmation button is operated,
The server device includes:
a prescription information transfer unit that transfers the prescription information transmitted from the prescription receiving device to the dispensing side terminal;
an online connection providing unit that provides an environment for providing online medication instruction by connecting the dispensing terminal and the patient terminal;
A medicine delivery support system. The prescription receiving device further includes an expiration date determination unit that analyzes the prescription information and determines whether the prescription is within the expiration date,
The reception and collection mechanism collects the original of the received prescription when the expiration date determination unit determines that the prescription is within the expiration date, and returns the original of the received prescription when the expiration date determination unit determines that the prescription is not within the expiration date,
The medicine delivery support system according to claim 1 or 2 , characterized in that the prescription information transmission unit transmits the prescription information to the server device only if the expiration date determination unit determines that the prescription is within the expiration date. The prescription information transmission unit transmits the prescription expiration date information together with the prescription information to the server device,
The server device includes:
an expiration date information storage unit that receives the expiration date information transmitted from the prescription receiving device and stores it in a storage medium;
The medicine delivery support system according to claim 5, further comprising an expiration notification unit that transmits a message to the patient terminal to inform the patient of the expiration date of the prescription based on the expiration date information stored by the expiration date information storage unit. The dispensing terminal is
an inventory information transmission unit that sequentially transmits inventory information indicating the inventory status of medicines to the server device;
The server device includes:
an inventory information storage unit that receives the inventory information sequentially transmitted from the dispensing terminal, and sequentially updates and stores the information in a storage medium;
and an inventory response unit that responds to an inventory inquiry from the prescription receiving device based on the inventory information stored in the storage medium by the inventory information storage unit,
The prescription receiving device includes:
an inventory inquiry unit that inquires of the server device about the inventory status of the prescription drug indicated by the prescription information acquired by the prescription information acquisition unit, and acquires response information from the server device;
3. The medicine delivery support system according to claim 1, further comprising an inventory information presentation unit for displaying the response information acquired by the inventory inquiry unit on a display. the inventory information presentation unit displays an acceptance button indicating acceptance of the content of the response information together with the response information,
The reception and collection mechanism collects the original of the received prescription when the consent button is operated, and returns the original of the received prescription when the consent button is not operated,
8. The medicine delivery support system according to claim 7 , wherein the prescription information transmission unit transmits the prescription information to the server device only when the approval button is operated. A server device that is connected via a communication network between a dispensing terminal used in an organization that dispenses medicines and provides medication instructions based on prescriptions, a patient terminal used by a patient who receives a prescription drug dispensed based on the prescription, and a prescription acceptance device that performs processing related to the acceptance of the prescription, and that executes processing related to the issuance of the prescription drug,
A prescription information transfer unit that receives prescription information acquired from the original prescription accepted and collected by the prescription accepting device from the prescription accepting device and transfers the prescription information to the dispensing side terminal;
a medication instruction related information storage unit that receives medication instruction related information including contact information and desired date and time information for online medication instruction input by the patient through an operation screen displayed on the prescription receiving device from the prescription receiving device and stores the information in a storage medium;
and an online connection providing unit which provides an environment for providing the online medication instruction by connecting the dispensing terminal and the patient terminal based on the medication instruction related information stored in the storage medium by the medication instruction related information storage unit . an expiration date information storage unit that receives expiration date information of the prescription transmitted from the prescription receiving device together with the prescription information and stores the information in a storage medium;
The server device according to claim 9, further comprising an expiration date notification unit that sends a message to the patient terminal to notify the patient of the expiration date of the prescription based on the expiration date information stored by the expiration date information storage unit. an inventory information storage unit that receives inventory information indicating the inventory status of medicines sequentially transmitted from the dispensing side terminal, and sequentially updates and stores the information in a storage medium;
10. The server device according to claim 9 , further comprising an inventory response unit that responds to an inventory inquiry from the prescription receiving device based on the inventory information stored in the storage medium by the inventory information storage unit. a progress information storage unit that receives progress information indicating a progress situation from preparation to delivery of the prescribed drug, which is sequentially transmitted from the dispensing terminal, and sequentially updates and stores the progress information in a storage medium;
10. The server device according to claim 9 , further comprising a progress information notifying unit that notifies the patient terminal of the progress information stored in the storage medium by the progress information storing unit. A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for providing online medication instruction by connecting a dispensing terminal used in an organization that performs prescription-based dispensing and medication instruction and a patient terminal used by a patient, and that performs processing related to the receipt of the prescription and provides predetermined information to the server device,
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device ;
an operation screen display unit that displays an operation screen for inputting medication instruction related information on a display;
and a medication instruction related information sending unit that sends the medication instruction related information, including contact information entered by the patient through the operation screen and desired date and time information for the online medication instruction, to the server device . A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for providing online medication instruction by connecting a dispensing terminal used in an organization that performs prescription-based dispensing and medication instruction and a patient terminal used by a patient, and that performs processing related to the receipt of the prescription and provides predetermined information to the server device,
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device;
an individual condition determination unit that analyzes the prescription information acquired by the prescription information acquisition unit and determines whether or not the prescription information corresponds to an individual condition for providing the online medication instruction;
an operation screen display unit that displays on a display an operation screen including information indicating the individual condition that has been determined to be applicable by the individual condition determination unit and an acceptance button for accepting the individual condition,
The reception and collection mechanism collects the original of the received prescription when the consent button is operated, and returns the original of the received prescription when the consent button is not operated,
The prescription receiving device, wherein the prescription information transmitting unit transmits the prescription information to the server device only when the consent button is operated. A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for providing online medication instruction by connecting a dispensing terminal used in an organization that performs prescription-based dispensing and medication instruction and a patient terminal used by a patient, and that performs processing related to the receipt of the prescription and provides predetermined information to the server device,
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device;
a prescription format determination unit that analyzes the form received by the reception and collection mechanism and determines whether the form matches a prescription format that the prescription should meet;
The reception and collection mechanism collects the received form as the original of the prescription when the prescription form determination unit determines that the form matches the form, and returns the received form when the prescription form determination unit determines that the form does not match the form,
A prescription receiving device characterized in that the prescription information sending unit sends the prescription information to the server device only when the prescription format determination unit determines that the format matches. A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for providing online medication instruction by connecting a dispensing terminal used in an organization that performs prescription-based dispensing and medication instruction and a patient terminal used by a patient, and that performs processing related to the receipt of the prescription and provides predetermined information to the server device,
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device;
an operation screen display unit that displays an operation screen on a display for allowing a patient to confirm whether the prescription is within the expiration date;
The reception and collection mechanism collects the received prescription as an original when a confirmation button indicating that the prescription is within the expiration date is operated, and returns the received prescription as an original when the confirmation button is not operated,
The prescription receiving device, wherein the prescription information transmitting section transmits the prescription information to the server device only when the confirmation button is operated. A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for providing online medication instruction by connecting a dispensing terminal used in an organization that performs prescription-based dispensing and medication instruction and a patient terminal used by a patient, and that performs processing related to the receipt of the prescription and provides predetermined information to the server device,
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device;
an expiration date determination unit that analyzes the prescription information and determines whether the prescription is within its expiration date ;
The reception and collection mechanism collects the original of the received prescription when the expiration date determination unit determines that the prescription is within the expiration date, and returns the original of the received prescription when the expiration date determination unit determines that the prescription is not within the expiration date,
The prescription receiving device, wherein the prescription information transmitting unit transmits the prescription information to the server device only when the expiration date determining unit determines that the prescription is within the expiration date. A prescription receiving device that is connected via a communication network to a server device having a function of providing an environment for providing online medication instruction by connecting a dispensing terminal used in an organization that performs prescription-based dispensing and medication instruction and a patient terminal used by a patient, and that performs processing related to the receipt of the prescription and provides predetermined information to the server device,
a reception and collection mechanism for receiving and collecting the original prescriptions;
a prescription information acquisition unit that acquires information about the prescription from the form received by the reception and collection mechanism;
a prescription information transmission unit that transmits the prescription information acquired by the prescription information acquisition unit to the server device;
an inventory inquiry unit that inquires of the server device, which successively receives inventory information indicating the inventory status of medicines from the dispensing side terminal and stores the information in a storage medium, about the inventory status of prescription medicines indicated by the prescription information acquired by the prescription information acquisition unit, and acquires response information from the server device;
a stock information presentation unit for displaying the response information acquired by the stock inquiry unit on a display. the inventory information presentation unit displays an acceptance button indicating acceptance of the content of the response information together with the response information,
The reception and collection mechanism collects the original of the received prescription when the consent button is operated, and returns the original of the received prescription when the consent button is not operated,
19. The prescription receiving device according to claim 18 , wherein the prescription information transmitting section transmits the prescription information to the server device only when the accept button is operated. A reception and collection mechanism of a prescription reception device that performs processing related to reception of prescriptions receives and collects the original of the prescription;
A prescription information acquisition unit of the prescription reception device acquires information on the prescription from the form received by the reception and collection mechanism;
a prescription information transmitting unit of the prescription receiving device transmitting the prescription information acquired by the prescription information acquiring unit to a server device;
a step of displaying an operation screen for inputting medication instruction-related information on a display by an operation screen display unit of the prescription receiving device;
a step in which a medication instruction-related information transmission unit of the prescription receiving device transmits the medication instruction-related information including contact information and desired date and time information for online medication instruction input by the patient through the operation screen to the server device;
a prescription information transfer unit of a server device transferring the prescription information transmitted from the prescription receiving device to a dispensing side terminal used in an organization that performs dispensing and medication instruction based on the prescription;
A step in which a medication instruction related information storage unit of the server device receives the medication instruction related information transmitted from the prescription receiving device and stores it in a storage medium;
and an online connection providing unit of the server device provides an environment for providing the online medication instruction by connecting a patient terminal used by a patient who receives a prescription drug dispensed based on the prescription to the dispensing terminal based on the medication instruction related information stored in the storage medium by the medication instruction related information storage unit. A reception/collection mechanism of a prescription reception device that performs processing related to reception of prescriptions receives an original copy of the prescription;
A prescription information acquisition unit of the prescription reception device acquires information on the prescription from the form received by the reception and collection mechanism;
an individual condition determination unit of the prescription receiving device analyzing the prescription information acquired by the prescription information acquisition unit and determining whether or not the prescription information satisfies an individual condition for providing online medication instruction;
A step in which an operation screen display unit of the prescription receiving device displays on a display an operation screen including information indicating the individual condition determined to be applicable by the individual condition determination unit and an acceptance button for accepting the individual condition;
The reception/collection mechanism of the prescription reception device collects the original of the received prescription when the consent button is operated, and returns the original of the received prescription when the consent button is not operated;
a prescription information transmission unit of the prescription receiving device transmitting the prescription information acquired by the prescription information acquisition unit to a server device only when the consent button is operated;
a prescription information transfer unit of a server device transferring the prescription information transmitted from the prescription receiving device to a dispensing side terminal used in an organization that performs dispensing and medication instruction based on the prescription;
and a step in which an online connection providing unit of the server device provides an environment for providing the online medication instruction by connecting a patient terminal used by a patient who receives the prescription drug dispensed based on the prescription to the dispensing side terminal.
A medicine delivery support method comprising: A reception/collection mechanism of a prescription reception device that performs processing related to reception of prescriptions receives an original copy of the prescription;
A prescription information acquisition unit of the prescription reception device acquires information on the prescription from the form received by the reception and collection mechanism;
a step in which an operation screen display unit of the prescription acceptance device displays an operation screen on a display for allowing a patient to confirm whether or not the prescription is within the expiration date;
The reception and collection mechanism of the prescription reception device collects the original of the received prescription when a confirmation button indicating that the prescription is within the expiration date is operated, and returns the original of the received prescription when the confirmation button is not operated;
a prescription information transmission unit of the prescription receiving device transmitting the prescription information acquired by the prescription information acquisition unit to a server device only when the confirmation button is operated;
a prescription information transfer unit of a server device transferring the prescription information transmitted from the prescription receiving device to a dispensing side terminal used in an organization that performs dispensing and medication instruction based on the prescription;
and a step in which an online connection providing unit of the server device provides an environment for providing online medication instruction by connecting a patient terminal used by a patient who receives a prescription drug dispensed based on the prescription to the dispensing side terminal.
A medicine delivery support method comprising: