JP7632726B1 - Elevator system, elevator, mobile body linkage system, method, and program - Google Patents

Abstract

To provide an elevator system, elevator, mobile body linkage system, method, and program that can reduce the stress of users (passengers waiting) during crowded times with a simple configuration.
[Solution] The elevator system disclosed herein comprises an operation detection unit that detects operations by waiting passengers on the operation buttons of the elevator hall call device, a stress detection unit that judges the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars depending on the judgment result of the stress detection unit.
[Selected Figure] Figure 1

Description

This disclosure relates to elevator systems, elevators, mobile object linkage systems, methods, and programs.

The following Patent Document 1 discloses an elevator system equipped with multiple elevators serving multiple floors, which is provided with a means for causing any elevator to serve only specific floors in response to a predetermined state.

Japanese Patent Application Publication No. 05-319704

When it is crowded, there is an issue that some passengers are unable to fit into the car, which increases waiting times and stress for waiting passengers.

The present disclosure has been made to solve the problems described above. The purpose of the present disclosure is to provide an elevator system, elevator, mobile object linkage system, method, and program that can reduce the stress of users (passengers waiting) during crowded times with a simple configuration.

The elevator system of the present disclosure comprises an operation detection unit that detects operations by waiting passengers on the operation buttons of the elevator hall call device, a stress detection unit that judges the stress level of the waiting passenger and identifies the cause of the stress when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, a control unit that dispatches cars according to the judgment result of the stress detection unit, and an alarm unit that issues an alarm according to the identified cause of stress .
The elevator system of the present disclosure is an elevator system comprising an operation detection unit that detects an operation by a waiting passenger on the operation button of the elevator hall call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars according to the determination result of the stress detection unit, and further comprises a mobile object coordination system that requests a response according to the determination result of the stress detection unit from a mobile object using the elevator or a mobile object present in the vicinity of the elevator.
The elevator system of the present disclosure is an elevator system comprising an operation detection unit that detects operations by waiting passengers on the operation buttons of the elevator hall call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars depending on the determination result of the stress detection unit, and further comprises a mobile object linkage system that links with mobile objects that use the elevator or mobile objects present in the vicinity of the elevator, and the stress detection unit determines the stress level in cooperation with a sensor of the mobile object .
The elevator system of the present disclosure is an elevator system equipped with an operation detection unit that detects an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars depending on the determination result of the stress detection unit, and is capable of detecting at least one of the following specific operations: pressing of the operation button within a predetermined time after the doors are closed, and pressing and holding the operation button.
The elevator of the present disclosure comprises an operation detection unit that detects operations of the waiting passenger on the operation buttons of the hall call device, a stress detection unit that judges the stress level of the waiting passenger and identifies the cause of the stress when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, a control unit that dispatches cars according to the judgment result of the stress detection unit, and an alarm unit that issues an alarm according to the identified cause of stress .
The elevator of the present disclosure is an elevator equipped with an operation detection unit that detects operations by waiting passengers on the operation buttons of the platform call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a platform call operation, and a control unit that dispatches cars according to the determination result of the stress detection unit, and further equipped with a mobile object coordination system that requests a response according to the determination result of the stress detection unit from a mobile object using the elevator or a mobile object present in the vicinity of the elevator.
The elevator of the present disclosure is an elevator equipped with an operation detection unit that detects operations by waiting passengers on the operation buttons of the platform call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a platform call operation, and a control unit that dispatches cars depending on the determination result of the stress detection unit, and further equipped with a mobile object linkage system that links with mobile objects that use the elevator or mobile objects present in the vicinity of the elevator, and the stress detection unit determines the stress level in cooperation with a sensor of the mobile object.
The elevator of the present disclosure is an elevator equipped with an operation detection unit that detects an operation by a waiting passenger on an operation button of a hall call device, a stress detection unit that judges the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars depending on the judgment result of the stress detection unit, and is capable of detecting at least one of the following specific operations: pressing of the operation button within a predetermined time after the doors are closed, and pressing and holding the operation button.
The method disclosed herein includes an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of judging the stress level of the waiting passenger and identifying the cause of the stress if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars according to the judgment result of the stress detection step, and a step of making an alert according to the identified cause of stress .
The method disclosed herein comprises an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars according to the judgment result of the stress detection step, and a step in which a mobile object coordination system requests a response according to the judgment result of the stress detection step from a mobile object using the elevator or a mobile object present in the vicinity of the elevator.
The method disclosed herein includes an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of determining the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars according to the determination result of the stress detection step, and a step of linking a mobile object using the elevator or a mobile object present in the vicinity of the elevator with a mobile object linking system, in which the stress detection step determines the stress level in cooperation with a sensor of the mobile object.
The method disclosed herein includes an operation detection step for detecting an operation of a waiting passenger on an operation button of an elevator hall call device, a stress detection step for judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a dispatching step for dispatching cars depending on the judgment result of the stress detection step, and is capable of detecting at least one of the specific operations of pressing the operation button within a predetermined time after the doors are closed and pressing and holding the operation button.
The program of the present disclosure causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of judging the stress level of the waiting passenger and identifying the cause of the stress if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars according to the judgment result of the stress detection step, and a step of making an alert according to the identified cause of stress .
The program of the present disclosure causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on the operation button of an elevator hall call device; a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to the judgment result of the stress detection step; and a step in which the mobile object coordination system requests a response according to the judgment result of the stress detection step from a mobile object using the elevator or a mobile object present in the vicinity of the elevator.
The program of the present disclosure causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on the operation button of an elevator hall call device, a stress detection step of determining the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars based on the determination result of the stress detection step, and a step of linking a mobile object using the elevator or a mobile object present in the vicinity of the elevator with a mobile object linking system, in which the stress detection step determines the stress level in cooperation with a sensor of the mobile object.
The program of the present disclosure is a program that causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a dispatch step of dispatching cars depending on the judgment result of the stress detection step, and is capable of detecting at least one of the following specific operations: pressing of the operation button within a predetermined time after the doors are closed, and pressing and holding the operation button.

This disclosure makes it possible to provide an elevator system, elevator, mobile linkage system, method, and program that can reduce the stress of users (passengers) waiting during crowded times with a simple configuration.

1 is a block diagram showing a configuration of a system according to a first embodiment; 11 is a diagram for explaining a method in which an operation detection unit detects a specific operation and a stress detection unit determines a stress level. FIG. 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. 4 is a flowchart showing an example of a control operation according to the first embodiment; 10 is a flowchart showing another example of the control operation of the first embodiment. 10 is a flowchart showing another example of the control operation of the first embodiment. 2 is a diagram illustrating an example of a configuration for realizing the functions of an operation detection unit, a stress detection unit, a control unit, or a mobile object cooperation system in the first embodiment.

The following describes the embodiments with reference to the drawings. In each drawing, common or corresponding elements are given the same reference numerals, and the description is simplified or omitted. Note that the configurations shown in the embodiments below are examples of the technical ideas related to this disclosure, and may be combined with other known technologies, or multiple technical ideas described in this disclosure may be combined. In addition, it is also possible to omit or modify part of the configuration without departing from the gist of this disclosure.

Embodiment 1.
Fig. 1 is a block diagram showing the configuration of a system according to embodiment 1. As shown in Fig. 1, an elevator system 1 according to the present embodiment includes a hall call button 2, an operation detection unit 3, a stress detection unit 4, and a control unit 6. The hall call button 2 is an operation button for a hall call device provided at the hall of an elevator 5.

The operation detection unit 3 has a function for detecting an operation of the hall call button 2 by a waiting passenger. The operation detection unit 3 is capable of detecting a specific operation that can be distinguished from a normal hall call operation. The stress detection unit 4 has a function for judging the stress level of the waiting passenger when the operation detection unit 3 detects a specific operation. The control unit 6 has a function for dispatching elevator 5 cars according to the judgment result of the stress detection unit 4.

When a user is waiting for the elevator 5 car and the elevator 5 car does not stop at the desired floor and goes past it, the user may not understand why the elevator 5 car did not stop and may become anxious, stressed, or impatient and may press or tap the hall call button 2 repeatedly even if it is already pressed. This is also the case when the wait is long or if the elevator 5 car is not received. With this embodiment, the stress level of such waiting passengers can be determined from their actions and an appropriate car dispatch can be made to reduce the user's stress.

The operation detection unit 3 can detect, as specific operations, at least one of the following: pressing of the platform call button 2 within a predetermined time after the doors close, hitting the platform call button 2 repeatedly, pressing and holding the platform call button 2, pressing multiple platform call buttons 2 on the same floor, and pressing a platform call button 2 and a priority call button for wheelchairs. This makes it possible to accurately detect the stress level of waiting passengers.

Figure 2 is a diagram for explaining a method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 determines the stress level. In the example of Figure 2, the hall call button 2, which was turned off when the elevator car 5 arrived, is pressed within a predetermined time after the doors close and becomes lit. In this case, it is considered that the passenger was unable to fit into the car and was sent off, so the stress detection unit 4 can determine that the stress level of the user, i.e., the waiting passenger, is high.

Figure 3 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 judges the stress level. In the example of Figure 3, the platform call button 2 is pressed repeatedly while lit. In this case, it is considered that the waiting passenger is irritated, and the stress detection unit 4 can judge that the waiting passenger has a high stress level.

Figure 4 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 determines the stress level. In the example of Figure 4, the hall call button 2 is pressed and held down for an additional period while still lit. In this case, it is considered that the waiting passenger is irritated, and the stress detection unit 4 can determine that the waiting passenger has a high stress level.

Figure 5 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 determines the stress level. In the example of Figure 5, the platform call button 2 is in a lit state and the priority call button is also pressed. In this case, the waiting passenger is considered to be irritated, so the stress detection unit 4 can determine that the waiting passenger has a high stress level.

Figure 6 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 determines the stress level. In the example of Figure 6, a hall call button 2 is in a lit state, and another hall call button 2 on the same floor is also pressed. In this case, it is considered that the waiting passenger is irritated, and the stress detection unit 4 can determine that the waiting passenger has a high stress level.

As shown in Figures 3 to 6, the stress detection unit 4 may determine the stress level based on the illumination state of the hall call button 2. This allows the stress level to be determined with high accuracy.

The stress detection unit 4 may also use machine learning to determine the stress level. That is, the stress detection unit 4 may generate a trained model for inferring the stress level of a waiting passenger based on the operation of the waiting passenger on the hall call button 2, and infer the stress level of the waiting passenger using the trained model. The learning algorithm used by the stress detection unit 4 may be, for example, a publicly known algorithm such as supervised learning, unsupervised learning, or reinforcement learning.

When the stress detection unit 4 determines that the stress level of a waiting passenger is high, the control unit 6 may prioritize dispatching an elevator car to the floor where the waiting passenger is located. Priority dispatching refers to an operation in which the elevator does not respond to calls from the boarding area of other floors, goes directly to the disembarking floor, and then goes directly to the floor where the waiting passenger with a high stress level is located. In this way, the waiting time of the waiting passenger with a high stress level can be shortened, thereby reducing the stress of the waiting passenger.

The method according to this embodiment includes an operation detection step for detecting an operation of a waiting passenger on the hall call button 2 of the hall call device of the elevator 5, a stress detection step for judging the stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a car dispatching step for dispatching a car according to the judgment result of the stress detection step.

The program according to this embodiment causes a computer to execute an operation detection step of detecting an operation of a waiting passenger on the hall call button 2 of the hall call device of the elevator 5, a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a dispatch step of dispatching a car according to the judgment result of the stress detection step.

The above method or program makes it possible to detect the stress level of waiting passengers with a simple configuration, and to reliably reduce the stress of waiting passengers.

As shown in FIG. 1, the elevator system 1 may further include a notification unit 7. The notification unit 7 has a function of providing guidance to waiting passengers according to the judgment result of the stress detection unit 4. The notification unit 7 may include at least one of a speaker 8 and a video display device 9 such as a display or a projector, which are provided at the landing. The notification unit 7 may be capable of notifying at least one of information regarding the operation status of the elevator, information regarding the reason why the elevator 5 is crowded, an apology for the long waiting time, and information recommending the use of stairs, elevators in another bank, or escalators when using the stairs, elevators in another bank, or escalators is faster. By notifying such information by the notification unit 7, the stress of waiting passengers can be reduced. The information regarding the operation status of the elevator may include, for example, information that priority dispatch is being performed, or information regarding the expected arrival time. The reason why the elevator 5 is crowded may be, for example, information that there are many priority users, or information that a robot is using the elevator 5.

The stress detection unit 4 may also determine the stress level according to the elevator operation status. For example, when an action that can be determined to be high in stress level is performed in a situation where the waiting passenger is expected to experience increased stress in relation to the operation status of the elevator 5, such as when the waiting passenger knows that the elevator 5 has passed the landing floor of the waiting passenger, the stress detection unit 4 may determine that the stress factor is due to the operation status of the elevator 5, and may be configured to notify the notification unit 7 of appropriate guidance for the expected stress factor. For example, the notification may be, "The elevator will first go to the first floor, and then a priority car will be dispatched to the landing floor." In this way, the notification unit 7 may be configured to issue a notification according to the identified cause of stress. This makes it possible to more reliably reduce the stress of the waiting passenger.

When a car is preferentially allocated to a floor where there are waiting passengers with a high level of stress, the notification unit 7 may notify the passengers of this. By informing the waiting passengers that a car is being allocated preferentially, it is possible to eliminate the discomfort of not being able to get on the next car, and to reduce the stress of the waiting passengers.

When priority dispatch of elevators is required, passengers inside the elevator may be notified by a notification unit inside the elevator that the elevator will not respond to calls from platforms at other floors and will instead go directly to the disembarking floor. This will reduce passenger stress by letting them know that they will not have to endure the awkward experience of the doors opening when they cannot board.

As shown in FIG. 1, the elevator system 1 may further include a mobile object linkage system 10. The mobile object linkage system 10 has a function for linking the elevator 5 with a mobile object 11 that uses the elevator 5 or a mobile object 11 that exists around the elevator 5. The mobile object 11 is a robot, a drone, or other mobile device that moves autonomously. The mobile object 11 has a sensor 12 and an alarm unit 13.

The mobile object linkage system 10 includes a receiving unit that receives information on the stress level of passengers waiting at the elevator 5 from the elevator system 1, and a transmitting unit that transmits an operation command to a mobile object 11 using the elevator 5 or a mobile object 11 present in the vicinity of the elevator 5, according to the stress level of the passengers waiting received by the receiving unit.

The mobile object linkage system 10 may request the mobile object 11 to take a measure according to the determination result of the stress detection unit 4. The measure may be, for example, the following measure.
The notification unit 13 of the mobile object 11 notifies waiting passengers with a high level of stress of the same content as that notified by the notification unit 7.
When there is a waiting passenger with a high stress level, the mobile object 11 will not get into the elevator 5 car (will let the passenger go).
For highly stressed waiting passengers, the mobile object 11 explains the status of the elevator 5 (such as the estimated time until arrival).
- The mobile unit 11 also apologizes to waiting passengers who are highly stressed, thereby reducing their stress.
- For stressed-out customers, they perform distracting acts or engage in small talk.

The stress detection unit 4 may determine the stress level in cooperation with the sensor 12 of the mobile unit 11 via the mobile unit linkage system 10. For example, the movement, gaze information, attribute information, etc. of the waiting passenger are acquired by a sensor 12 such as a camera or LiDAR (Light Detection And Ranging) mounted on the mobile unit 11, and the stress level is determined by integrating this information with the information from the stress detection unit 4, thereby enabling a more accurate determination of the stress level. For example, even if two waiting passengers press the call button repeatedly in a similar manner, it is possible to determine that the more active one is more stressed than the more inactive one who walks around.

The stress detection unit 4 may also identify the cause of stress of the waiting passenger in cooperation with the sensor 12 of the mobile object 11 via the mobile object linkage system 10. That is, the movement, gaze information, attribute information, etc. of the waiting passenger are acquired by the sensor 12, such as a camera or LiDAR mounted on the mobile object 11, and by integrating this with the information from the stress detection unit 4 to identify the cause of stress, it becomes possible to provide more appropriate guidance, etc. For example, since it is considered that the gaze of the waiting passenger is following the movement of the elevator 5 car when the elevator 5 car passes by, by detecting such gaze, it is possible to detect that the cause of stress is the operating status of the elevator 5.

Figure 7 is a flowchart showing an example of the control operation of embodiment 1. When the hall call button 2 is pressed in step S1 in Figure 7, the car of the elevator 5 arrives in step S2. In step S3, it is determined whether the user has boarded the car, and when the user has boarded the car, boarding is completed in step S4, and the processing of the flowchart ends. In contrast, if the user is unable to board the car, the processing proceeds to step S5, and after the doors close, the waiting user presses the hall call button 2.

In step S6, it is determined whether the time between the door closing and the pressing of the hall call button 2 is within a predetermined time. If the time between the door closing and the pressing of the hall call button 2 is longer than the predetermined time, the stress detection unit 4 determines that the user's stress level is low, and the process proceeds to step S7, where the control unit 6 dispatches the car normally. After that, in step S8, the elevator 5 car arrives, and when the user boards, boarding is completed (step S9).

On the other hand, if the time between the door closing and the pressing of the hall call button 2 is within a predetermined time, the stress detection unit 4 determines that the user's stress level is high, and the process proceeds to step S10, where the control unit 6 prioritizes dispatching the car. After that, in step S11, the elevator 5 car arrives, and when the user boards, boarding is completed (step S12).

Figure 8 is a flow chart showing another example of the control operation of embodiment 1. In Figure 8, the same steps as in Figure 7 are given the same reference numerals and their explanations are omitted. When the control unit 6 prioritizes car dispatch in step S10 of Figure 8, the process proceeds to step S13, where it is determined whether the operation detection unit 3 has detected a high-stress pressing of the hall call button 2. A high-stress pressing is one of the pressing methods described in Figures 4 to 6. If a high-stress pressing method has not been detected, the process proceeds to step S14, and when the elevator 5 car arrives and the user boards, boarding is completed (step S15).

In contrast, if a highly stressful pushing technique is detected, the process proceeds to step S16, where the notification unit 7 of the elevator 5 explains the situation and apologizes to the waiting passenger. After that, in step S17, the elevator 5 car arrives, and when the passenger boards, the boarding is complete (step S18).

Figure 9 is a flow chart showing another example of the control operation of the first embodiment. In Figure 9, the same steps as in Figures 7 and 8 are given the same reference numerals and their explanations are omitted. If a high-stress pushing style is detected in step S13 of Figure 9, the process proceeds to step S19, where it is determined whether the robot, i.e., the moving body 11, is waiting to board. If the robot, i.e., the moving body 11, is not waiting to board, the process proceeds to step S20, where the notification unit 7 of the elevator 5 explains the situation and apologizes to the waiting passenger. After that, in step S21, the elevator 5 car arrives, and when the user boards, boarding is completed (step S22).

In contrast, if the robot, i.e., the moving body 11, is waiting to board, the process proceeds to step S23, and the notification unit 13 of the robot, i.e., the moving body 11, explains the situation and apologizes to the waiting passenger. After that, in step S24, the elevator 5 car arrives, and when the user boards, boarding is completed (step S25).

In the example shown in Figures 7 to 9, if the time from door closing to pressing of hall call button 2 is within a predetermined time, the car is dispatched with priority, but it may also be dispatched with priority if the button is pressed in a highly stressful manner as described in Figures 4 to 6.

FIG. 10 is a diagram showing an example of a configuration for realizing the functions of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile body linkage system 10 in the first embodiment. Each function of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile body linkage system 10 is realized, for example, by a processing circuit. The processing circuit may be dedicated hardware 600. The processing circuit may include a processor 601 and a memory 602. A part of the processing circuit may be formed as the dedicated hardware 600, and the processing circuit may further include a processor 601 and a memory 602. In the example shown in FIG. 10, a part of the processing circuit is formed as the dedicated hardware 600. Also, in the example shown in FIG. 10, the processing circuit further includes a processor 601 and a memory 602 in addition to the dedicated hardware 600.

A processing circuit, part of which is at least one dedicated hardware 600, may be, for example, a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination of these.

When the processing circuit includes at least one processor 601 and at least one memory 602, the functions of the operation detection unit 3, the stress detection unit 4, the control unit 6, or each unit of the mobile object linkage system 10 are realized by software, firmware, or a combination of software and firmware.

The software and firmware are written as programs and stored in memory 602. The programs may be recorded on a computer-readable recording medium. Processor 601 realizes the functions of each part by reading and executing the programs stored in memory 602. Processor 601 is also called a CPU (Central Processing Unit), central processing unit, processing unit, arithmetic unit, microprocessor, microcomputer, or DSP. Memory 602 includes, for example, non-volatile or volatile semiconductor memory such as RAM, ROM, flash memory, EPROM, and EEPROM, or magnetic disks, flexible disks, optical disks, compact disks, mini disks, and DVDs.

In this way, the processing circuit can realize the functions of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linking system 10 by using hardware, software, firmware, or a combination of these. Note that each function of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linking system 10 may be realized by multiple devices linking together, or may be realized by a single device. Also, at least a portion of each function of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linking system 10 may be implemented on a server or the like on an external network.

Various aspects of this disclosure are summarized below as appendices.

(Appendix 1)
an operation detection unit that detects an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
An elevator system comprising:
(Appendix 2)
2. The elevator system according to claim 1, further comprising an alarm unit that provides guidance to the waiting passenger depending on the determination result of the stress detection unit.
(Appendix 3)
The elevator system described in Appendix 2, wherein the notification unit is capable of notifying at least one of information regarding the operation status of the elevator, information regarding the reason why the elevator is crowded, an apology for the long waiting time, and information recommending the use of other means of ascent and descent.
(Appendix 4)
4. The elevator system according to claim 1, wherein the stress detection unit determines the stress level according to an operation status of the elevator.
(Appendix 5)
5. The elevator system according to claim 1, wherein the stress detection unit determines the stress level depending on a lighting state of the hall call device.
(Appendix 6)
An elevator system as described in any one of Supplementary Note 1 to Supplementary Note 5, further comprising a mobile object linkage system that requests a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take action according to the judgment result of the stress detection unit.
(Appendix 7)
The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator,
7. The elevator system according to claim 1, wherein the stress detection unit determines the stress level in cooperation with a sensor of the moving body.
(Appendix 8)
The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator,
8. The elevator system according to claim 1, wherein the stress detection unit identifies a cause of stress in cooperation with a sensor of the moving body.
(Appendix 9)
The elevator system according to claim 8, further comprising an alarm unit that issues an alarm according to the identified cause of stress.
(Appendix 10)
The elevator system according to any one of Supplementary Note 1 to Supplementary Note 9, wherein the specific operation is detectable as at least one of the following: pressing of the operation button within a predetermined time after the door is closed, repeated tapping of the operation button, pressing and holding of the operation button, pressing of multiple operation buttons on the same floor, and pressing of a priority call button in addition to the operation button.
(Appendix 11)
an operation detection unit that detects an operation of a waiting passenger on an operation button of the hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
Equipped with an elevator.
(Appendix 12)
a receiving unit for receiving information on the stress level of a passenger waiting at an elevator;
a transmission unit that transmits an operation command to a moving object using the elevator or a moving object existing around the elevator according to the stress level of the waiting passenger received by the reception unit;
A mobile communication system equipped with the above.
(Appendix 13)
an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
The method according to claim 1,
(Appendix 14)
On the computer,
an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
A program that executes the following.

1 Elevator system, 2 Hall call button, 3 Operation detection unit, 4 Stress detection unit, 5 Elevator, 6 Control unit, 7 Notification unit, 8 Speaker, 9 Video display device, 10 Mobile body linkage system, 11 Mobile body, 12 Sensor, 13 Notification unit, 600 Dedicated hardware, 601 Processor, 602 Memory

Claims (21)

an operation detection unit that detects an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection unit that, when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, judges a stress level of the waiting passenger and identifies a cause of the stress ;
a control unit that allocates cars in response to a determination result of the stress detection unit;
a notification unit that performs a notification according to the identified cause of stress;
An elevator system comprising: an operation detection unit that detects an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
An elevator system comprising:
The elevator system further includes a mobile object linkage system that requests a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take action according to the judgment result of the stress detection unit. an operation detection unit that detects an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
An elevator system comprising:
The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator,
The stress detection unit determines the stress level in cooperation with a sensor of the moving body. an operation detection unit that detects an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
An elevator system comprising:
The elevator system is capable of detecting, as the specific operation, at least one of the following: the operation button being pressed within a predetermined time after the door is closed; and the operation button being pressed and held down. The elevator system according to claim 1 , further comprising an annunciation unit that provides guidance to the waiting passenger depending on a result of the determination by the stress detection unit. The elevator system according to claim 5, wherein the notification unit is capable of notifying at least one of information regarding the operation status of the elevator, information regarding the reason why the elevator is crowded, an apology for the long waiting time, and information recommending the use of other means of ascent and descent. The elevator system according to claim 1 , wherein the stress detection unit determines the stress level according to an operating status of the elevator. 5. The elevator system according to claim 1 , wherein the stress detection unit determines the stress level depending on a lighting state of the hall call device. The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator,
The elevator system according to claim 1 or 4 , wherein the stress detection unit identifies a cause of stress in cooperation with a sensor of the moving body. an operation detection unit that detects an operation of a waiting passenger on an operation button of the hall call device;
a stress detection unit that, when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, judges a stress level of the waiting passenger and identifies a cause of the stress ;
a control unit that allocates cars in response to a determination result of the stress detection unit;
a notification unit that performs a notification according to the identified cause of stress;
Equipped with an elevator. an operation detection unit that detects an operation of a waiting passenger on an operation button of the hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
An elevator comprising:
The elevator further includes a mobile object linkage system that requests a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take action according to the judgment result of the stress detection unit. an operation detection unit that detects an operation of a waiting passenger on an operation button of the hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
An elevator comprising:
The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator,
The stress detection unit determines the stress level in cooperation with a sensor of the moving body. an operation detection unit that detects an operation of a waiting passenger on an operation button of the hall call device;
a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation;
a control unit that allocates cars in response to a determination result of the stress detection unit;
An elevator comprising:
An elevator capable of detecting, as the specific operation, at least one of the following: the operation button being pressed within a predetermined time after the door is closed; and the operation button being pressed and held down. an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of judging a stress level of the waiting passenger and identifying a cause of the stress when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
A step of making a notification according to the identified cause of stress;
The method according to claim 1, an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
a step of a mobile object linkage system requesting a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take a measure according to a result of the determination in the stress detection step;
The method according to claim 1, an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
A step of linking a mobile object linking system with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator;
A method comprising:
The stress detection step is a method for determining the stress level in cooperation with a sensor of the mobile object. an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
A method comprising:
A method capable of detecting, as the specific operation, at least one of pressing the operation button within a predetermined time after the door is closed and pressing and holding the operation button. On the computer,
an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of judging a stress level of the waiting passenger and identifying a cause of the stress when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
A step of making a notification according to the identified cause of stress;
A program that executes the following. On the computer,
an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
a step of a mobile object linkage system requesting a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take a measure according to a result of the determination in the stress detection step;
A program that executes the following. On the computer,
an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
A step of linking a mobile object linking system with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator;
A program for executing
In the stress detection step, a program determines the stress level in cooperation with a sensor of the mobile object. On the computer,
an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device;
a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step;
a dispatching step of dispatching cars according to a result of the determination in the stress detection step;
A program for executing
The program is capable of detecting, as the specific operation, at least one of the following: the operation button being pressed within a predetermined time after the door is closed; and the operation button being pressed and held down.

Images