JP7540818B2 - Vehicle dispatch request device, navigation device, vehicle dispatch management device, vehicle dispatch system, vehicle dispatch request method, navigation method, vehicle dispatch management method, program, and recording medium - Google Patents

Description

The present invention relates to a vehicle dispatch request device, a navigation device, a vehicle dispatch management device, a vehicle dispatch system, a vehicle dispatch request method, a navigation method, a vehicle dispatch management method, a program, and a recording medium.

As a technology that enables a mobile vehicle such as a taxi and a user who wants to use the mobile vehicle to meet up, for example, a technology that transmits and receives a determined meeting place has been reported (for example, Patent Document 1).

JP 2008-309636 A

However, the technology in Patent Document 1 only allows communication between a mobile information terminal and a navigation device. As a result, users cannot know in advance the conditions of use, such as the time required for the vehicle to arrive at the meeting place or whether credit cards can be used, and cannot request the dispatch of a vehicle that meets the user's needs.

The present invention aims to provide a vehicle dispatch request device, a navigation device, a vehicle dispatch management device, a vehicle dispatch system, a vehicle dispatch request method, a navigation method, a vehicle dispatch management method, a program, and a recording medium that can dispatch a vehicle suited to the needs of a user.

In order to achieve the above object, the vehicle dispatch request device of the present invention comprises:
The vehicle control system includes a vehicle location information acquisition unit, a vehicle dispatch management related information acquisition unit, a display processing unit, a selection unit, an output unit, an input unit, and a communication unit,
The self-location information acquisition unit acquires self-location information via the communication unit,
the vehicle dispatch management related information acquisition unit acquires, via the communication unit, from the vehicle dispatch management device, vehicle location information indicating location information of a vehicle that provides at least one of a product and a service, and usage condition information associated with the vehicle;
the display processing unit performs a display process of displaying the self-location and the location of the moving object present within a predetermined range from the self-location on map data, and also performs a display process of superimposing the use condition information on the moving object;
the selection unit refers to the use condition information via the input unit, selects a plurality of the moving objects from the displayed moving objects, and assigns a desired dispatch ranking to the selected plurality of moving objects;
the output unit outputs, via the communication unit, to the vehicle dispatch management device, vehicle dispatch request information indicating a vehicle dispatch request by at least one of the selected plurality of mobile objects and the self-location information;
The vehicle dispatch management related information acquisition unit is a device that further acquires vehicle dispatch request result information indicating a result of the vehicle dispatch request from the vehicle dispatch management device via the communication unit.

The navigation device of the present invention comprises:
The system includes a mobile unit location information acquisition unit, a vehicle dispatch management related information acquisition unit, an approval unit, an output unit, a navigation unit, and a communication unit,
the mobile object position information acquisition unit acquires mobile object position information indicating a position of the mobile object via the communication unit;
The output unit outputs the moving object position information to a vehicle dispatch management device,
The vehicle dispatch management related information acquisition unit acquires user location information indicating a location of a user and pick-up instruction information indicating a pick-up instruction from the vehicle dispatch management device via the communication unit,
The approval unit approves the pick-up instruction,
The output unit further outputs approval information indicating whether or not the approval has been given to the vehicle dispatch management device via the communication unit.
When the navigation unit approves the pick-up instruction, the navigation unit executes navigation based on the moving object position information and the self-position information.
The device is mountable on the moving object and provides at least one of a product and a service.

The vehicle dispatch management device of the present invention comprises:
The system includes a vehicle dispatch request related information acquisition unit, a navigation related information acquisition unit, a moving object selection unit, an output unit, a vehicle dispatch request result information generation unit, and a communication unit,
the vehicle dispatch request related information acquisition unit acquires, via the communication unit, from the vehicle dispatch request device, user location information indicating a location of a user and vehicle dispatch request information indicating a vehicle dispatch request for at least one of a plurality of moving objects selected by the user;
the navigation-related information acquisition unit acquires, from the navigation device via the communication unit, mobile object location information indicating location information of a mobile object that provides at least one of a product and a service;
the moving object selection unit selects at least one moving object from the plurality of moving objects indicated in the vehicle dispatch request information based on a route from a position of the moving object to a position of the user;
The output unit outputs pick-up instruction information indicating a pick-up instruction and the self-location information to the navigation device mounted on the selected moving object via the communication unit;
The navigation-related information acquisition unit further acquires, via the communication unit, approval information from the selected moving body indicating whether the pick-up instruction has been approved, and
The vehicle dispatch request result information generating unit generates vehicle dispatch request result information based on the approval information,
The output unit is a device that further outputs the vehicle dispatch request result information to the vehicle dispatch request device via the communication unit.

The vehicle dispatch system of the present invention comprises:
A vehicle dispatch request device of the present invention, a navigation device of the present invention, and a vehicle dispatch management device of the present invention,
The vehicle dispatch management device is a system capable of communicating with the vehicle dispatch request device and the navigation device via a communication network.

The vehicle dispatch request method of the present invention includes the steps of:
The method includes a self-location information acquisition step, a vehicle dispatch management related information acquisition step, a display processing step, a selection step, and an output step,
The self-location information acquiring step acquires self-location information via a communication unit,
The vehicle dispatch management related information acquisition step includes acquiring, from the vehicle dispatch management device, via the communication unit, vehicle location information indicating location information of a vehicle that provides at least one of a product and a service, and use condition information associated with the vehicle;
the display processing step performs a display process of displaying the self-location and the location of the moving object present within a predetermined range from the self-location on map data, and also performs a display process of superimposing the use condition information on the moving object;
the selection step includes selecting a plurality of the moving objects from the displayed moving objects by referring to the use condition information via an input unit, and assigning a desired dispatch ranking to the selected plurality of moving objects;
The output step includes outputting vehicle dispatch request information indicating a vehicle dispatch request by at least one of the selected plurality of mobile objects and the self-location information to a vehicle dispatch management device via the communication unit;
The vehicle dispatch management related information acquisition step further includes acquiring vehicle dispatch request result information indicating a result of the vehicle dispatch request from the vehicle dispatch management device via the communication unit.

The navigation method of the present invention comprises the steps of:
The method includes a mobile unit location information acquisition step, a vehicle dispatch management related information acquisition step, an approval step, an output step, and a navigation step.
The mobile object position information acquiring step acquires, via a communication unit, mobile object position information indicating a position of the mobile object;
The output step outputs the moving object position information to a vehicle dispatch management device,
The vehicle dispatch management related information acquisition step includes acquiring, from the vehicle dispatch management device via the communication unit, self-location information indicating a location of the user and pick-up instruction information indicating a pick-up instruction;
The approval step approves the pick-up instruction,
The output step further includes outputting approval information indicating whether or not the approval has been given to a vehicle dispatch management device via the communication unit.
The navigation step is a method of executing navigation based on the moving object position information and the self-position information when the pick-up instruction is approved.

The vehicle allocation management method of the present invention comprises:
The method includes a vehicle dispatch request related information acquisition step, a navigation related information acquisition step, a moving object selection step, an output step, and a vehicle dispatch request result information generation step,
The vehicle dispatch request related information acquisition step includes acquiring, from a vehicle dispatch request device via a communication unit, user location information indicating a location of a user and vehicle dispatch request information indicating a vehicle dispatch request for at least one of a plurality of moving objects selected by the user;
The navigation-related information acquiring step acquires, from the navigation device via the communication unit, mobile object location information indicating location information of a mobile object that provides at least one of a product and a service;
the moving object selection step includes selecting at least one moving object from the plurality of moving objects indicated in the vehicle dispatch request information based on a route from a location of the moving object to a location of the user;
The output step outputs pick-up instruction information indicating a pick-up instruction and the self-location information to the navigation device mounted on the selected moving object via the communication unit;
The navigation-related information acquisition step further includes acquiring, via the communication unit, approval information from the selected moving body indicating whether the pick-up instruction has been approved, and
The vehicle dispatch request result information generating step generates vehicle dispatch request result information based on the approval information,
The output step is a method of outputting the vehicle dispatch request result information to the vehicle dispatch request device via the communication unit.

The present invention makes it possible to dispatch vehicles suited to the needs of users.

FIG. 1 is a block diagram showing an example of a configuration of an apparatus according to the first embodiment. FIG. 2 is a block diagram showing an example of a hardware configuration of the apparatus according to the first embodiment. FIG. 3 is a flowchart showing an example of processing in the device of the first embodiment. FIG. 4 shows an example of map data that has been processed for display in the device of the first embodiment. FIG. 5 is a block diagram showing an example of the configuration of an apparatus according to the second embodiment. FIG. 6 is a block diagram showing an example of a hardware configuration of an apparatus according to the second embodiment. FIG. 7 is a flowchart showing an example of processing in the device of the second embodiment. FIG. 8 is a block diagram showing an example of the configuration of an apparatus according to the third embodiment. FIG. 9 is a block diagram showing an example of a hardware configuration of an apparatus according to the third embodiment. FIG. 10 is a flowchart showing an example of processing in the device of the third embodiment. FIG. 11 is a schematic diagram illustrating an example of a configuration of a system according to the fourth embodiment. FIG. 12 is a schematic diagram showing an example of a processing flow in the system of the fourth embodiment.

In the vehicle dispatch request device of the present invention, for example, the vehicle dispatch management related information acquisition unit further acquires usage status information indicating a usage status of the mobile object from the vehicle dispatch management device,
The display processing unit may further perform a display process for displaying a usage status of the mobile object, and a display process for changing the display of the usage status upon selection of the mobile object by the selection unit.

In the vehicle dispatch request device of the present invention, for example, the display processing unit may execute a display process to display only the moving objects whose use condition information has been narrowed down by a predetermined condition via the input unit.

The vehicle dispatch request device of the present invention further includes, for example, a boarding/alighting point designation unit,
The boarding/alighting point designation unit designates at least one of a boarding point and an alighting point via the input unit,
The output unit may further output boarding/alighting point information indicating at least one of the boarding point and the alighting point to the vehicle dispatch management device.

In the vehicle dispatch request device of the present invention, for example, the vehicle dispatch management related information acquisition unit further acquires recommended boarding and alighting point information from the vehicle dispatch management device via the communication unit,
The boarding/alighting point designation unit may designate at least one of the boarding point and the alighting point from the acquired recommended boarding/alighting point information.

In the vehicle dispatch request device of the present invention, for example, the output unit further outputs user identification information indicating information about a user to the vehicle dispatch management device via the communication unit,
The vehicle dispatch management related information acquisition unit may acquire the vehicle dispatch request result information including vehicle dispatch request identification information that differs for each vehicle dispatch request from the vehicle dispatch management device via the communication unit.

In the navigation device of the present invention, for example, the output unit may further output usage status information indicating the usage status of the mobile object to the vehicle dispatch management device via the communication unit.

In the navigation device of the present invention, for example, the vehicle dispatch management related information acquisition unit further acquires traffic information from the vehicle dispatch management device via the communication unit,
The navigation unit may execute the navigation based on the acquired traffic information.

In the navigation device of the present invention, for example, the vehicle dispatch management related information acquisition unit further acquires boarding and alighting point information indicating at least one of a boarding point and alighting point from the vehicle dispatch management device via the communication unit,
The navigation unit may execute navigation based on a position of the moving object and the boarding and disembarking point information.

The navigation device of the present invention further includes, for example, a vehicle dispatch request identification information acquisition unit and a matching unit,
When the vehicle dispatch management related information acquisition unit approves the pick-up instruction, the vehicle dispatch management related information acquisition unit acquires user identification information, which is different for each user, from the vehicle dispatch management device via the communication unit;
the dispatch request identification information acquisition unit acquires, via the communication unit, dispatch request identification information that differs for each of the dispatch requests from the dispatch request device;
The matching unit matches the user identification information with the dispatch request identification information when the vehicle arrives at the boarding point,
The navigation unit may execute the navigation to the drop-off point when the verification results in a match.

In the navigation device of the present invention, for example, the vehicle dispatch request device may be the vehicle dispatch request device of the present invention.

In the vehicle dispatch management device of the present invention, for example, the navigation-related information acquisition unit further acquires usage status information indicating a usage status of the mobile object from the navigation device via the communication unit,
The output unit may further output the utilization status information to the vehicle dispatch request device via the communication unit.

The vehicle dispatch management device of the present invention further includes, for example, a utilization status information update unit,
The utilization status information update unit updates the acquired utilization status information based on at least one of the pick-up instruction information and the generated vehicle dispatch request result information,
The output unit may output the updated usage status information to the vehicle dispatch request device via the communication unit.

In the vehicle dispatch management device of the present invention, for example, the vehicle dispatch request related information acquisition unit further acquires boarding and alighting point information indicating at least one of a boarding point and alighting point from the vehicle dispatch request device via the communication unit,
The output unit may further output the boarding and alighting point information to the navigation device via the communication unit.

The vehicle dispatch management device of the present invention further includes, for example, a traffic information acquisition unit,
The traffic information acquisition unit acquires traffic information via the communication unit,
The moving object selection unit selects the moving object based on the acquired traffic information,
The output unit may output the acquired traffic information to the navigation device via the communication unit.

The vehicle dispatch management device of the present invention further includes, for example, a recommended boarding and alighting point selection unit,
The recommended boarding and alighting point selection unit selects at least one of a recommended boarding point and alighting point based on the acquired traffic information and the acquired boarding and alighting point information,
The output unit may be configured to output, via the communication unit, to the vehicle dispatch request device, recommended boarding and alighting point information indicating at least one of the selected recommended boarding point and alighting point.

In the vehicle dispatch management device of the present invention, for example, the vehicle dispatch request result information generation unit further includes a required time calculation unit,
the required time calculation unit calculates a required time for the moving body that has approved the pick-up instruction to arrive at either the location of the user or the boarding point designated by the vehicle dispatch request device,
The vehicle allocation request result information generating unit may generate the vehicle allocation request result information including the calculated required time.

In the vehicle dispatch management device of the present invention, for example, the vehicle dispatch request result information generation unit further includes an estimated fare calculation unit,
The estimated fare calculation unit calculates an estimated fare required for the user to use the moving object for which the user has approved the pick-up instruction,
The vehicle allocation request result information generating unit may generate the vehicle allocation request result information including the calculated estimated fare.

In the vehicle dispatch management device of the present invention, for example, the vehicle dispatch request related information acquisition unit further acquires user identification information, which is different for each user, from the vehicle dispatch request device via the communication unit,
the vehicle dispatch request result information generation unit generates the vehicle dispatch request result information including vehicle dispatch request identification information that differs for each vehicle dispatch request when the approval information indicating approval of the vehicle dispatch instruction is obtained;
The output unit may be configured to output the vehicle dispatch request result information including the vehicle dispatch request identification information to the vehicle dispatch request device via the communication unit, and to output the user identification information to the navigation device.

In the vehicle dispatch management device of the present invention, for example, the vehicle dispatch request device may be the vehicle dispatch request device of the present invention.

In the vehicle dispatch management device of the present invention, for example, the navigation device may be the navigation device of the present invention.

In the vehicle dispatch request method of the present invention, for example, the vehicle dispatch management related information acquisition step further includes acquiring, from the vehicle dispatch management device, utilization status information indicating a utilization status of the mobile object;
The display processing step may further include a display process for displaying a usage status of the mobile object, and a display process for changing the display of the usage status depending on the selection of the mobile object in the selection step.

In the vehicle dispatch request method of the present invention, for example, the display processing step may be configured to execute a display process via the input unit to display only the moving objects whose use condition information has been narrowed down according to a predetermined condition.

The vehicle dispatch request method of the present invention may further include, for example, a boarding/alighting point designation step,
The boarding/alighting point designation step includes designating at least one of a boarding point and an alighting point via the input unit;
The output step may further include outputting boarding/alighting point information indicating at least one of the boarding point and the alighting point to the vehicle dispatch management device.

In the vehicle dispatch request method of the present invention, for example, the vehicle dispatch management related information acquisition step further includes acquiring recommended boarding and alighting point information from the vehicle dispatch management device via the communication unit;
The getting on and off point designating step may be performed in a mode in which at least one of the getting on point and the getting off point is designated from the acquired recommended getting on and off point information.

In the vehicle dispatch request method of the present invention, for example, the output step further includes outputting user identification information indicating information about the user to the vehicle dispatch management device via the communication unit,
The vehicle dispatch management related information acquisition step may be performed in a mode in which the vehicle dispatch request result information including vehicle dispatch request identification information that differs for each vehicle dispatch request is acquired from the vehicle dispatch management device via the communication unit.

In the navigation method of the present invention, for example, the output step may further include outputting usage status information indicating the usage status of the mobile object to the vehicle dispatch management device via the communication unit.

In the navigation method of the present invention, for example, the vehicle dispatch management related information acquisition step further includes acquiring traffic information from the vehicle dispatch management device via the communication unit;
The navigation step may include performing the navigation based on the acquired traffic information.

In the navigation method of the present invention, for example, the vehicle dispatch management related information acquisition step further includes acquiring boarding/alighting point information indicating at least one of a boarding point and alighting point from the vehicle dispatch management device via the communication unit;
The navigation step may include executing navigation based on a position of the mobile object and the boarding and disembarking point information.

The navigation method of the present invention further includes, for example, a vehicle dispatch request identification information acquiring step and a matching step.
When the vehicle dispatch management related information acquisition step approves the vehicle pick-up instruction, the vehicle dispatch management device acquires user identification information, which is different for each of the users, from the vehicle dispatch management device via the communication unit;
The vehicle dispatch request identification information acquisition step includes acquiring vehicle dispatch request identification information, which is different for each vehicle dispatch request, from the vehicle dispatch request device via the communication unit;
The matching step includes matching the user identification information with the dispatch request identification information when the vehicle arrives at the boarding point,
The navigation step may include executing the navigation to the drop-off point when the verification results in a match.

In the navigation of the present invention, for example, the vehicle dispatch request device may be the vehicle dispatch request device of the present invention.

In the vehicle dispatch management method of the present invention, for example, the navigation-related information acquisition step further includes acquiring, via the communication unit, utilization status information indicating a utilization status of the mobile object from the navigation device;
The output step may further include outputting the utilization status information to the vehicle dispatch request device via the communication unit.

The vehicle allocation management method of the present invention further includes, for example, a utilization status information updating step,
The utilization status information updating step updates the utilization status information based on at least one of the pickup instruction information and the generated vehicle dispatch request result information,
The output step may include outputting the updated usage status information to the vehicle dispatch request device via the communication unit.

In the vehicle dispatch management method of the present invention, for example, the vehicle dispatch request related information acquisition step further includes acquiring boarding/alighting point information indicating at least one of a boarding point and alighting point from the vehicle dispatch request device via the communication unit,
The output step may further include outputting the boarding and alighting point information to the navigation device via the communication unit.

The vehicle dispatch management method of the present invention further includes, for example, a traffic information acquisition step,
The traffic information acquisition step acquires traffic information via the communication unit,
the moving object selection step includes selecting the moving object based on the acquired traffic information;
The output step may include outputting the acquired traffic information to the navigation device via the communication unit.

The vehicle allocation management method of the present invention further includes, for example, a recommended boarding and alighting point selection step,
The recommended boarding and alighting point selection step includes selecting at least one of a recommended boarding point and alighting point based on the acquired traffic information and the acquired boarding and alighting point information;
The output step may be a step of outputting recommended boarding and alighting point information indicating at least one of the selected recommended boarding point and alighting point to the vehicle dispatch request device via the communication unit.

In the vehicle allocation management method of the present invention, for example, the vehicle allocation request result information generating step further includes a required time calculation step,
The required time calculation step calculates a required time for a moving object that has approved the pick-up instruction to arrive at either the location of the user or the boarding point designated by the vehicle dispatch request device,
The vehicle allocation request result information generating step may be configured to generate the vehicle allocation request result information including the calculated required time.

In the vehicle dispatch management method of the present invention, for example, the vehicle dispatch request result information generating step further includes an estimated fare calculating step,
The estimated fare calculation step calculates an estimated fare required for the user to use the moving object for which the user has approved the pick-up instruction,
The vehicle allocation request result information generating step may generate the vehicle allocation request result information including the calculated estimated fare.

In the vehicle dispatch management method of the present invention, for example, the vehicle dispatch request related information acquisition step further includes acquiring user identification information, which is different for each of the users, from the vehicle dispatch request device via the communication unit;
The vehicle dispatch request result information generating step generates the vehicle dispatch request result information including vehicle dispatch request identification information that is different for each vehicle dispatch request when the approval information indicating approval of the vehicle dispatch instruction is obtained,
The output process may include outputting the vehicle dispatch request result information including the vehicle dispatch request identification information to the vehicle dispatch request device via the communication unit, and outputting the user identification information to the navigation device.

In the vehicle dispatch management method of the present invention, for example, the vehicle dispatch request device may be the vehicle dispatch request device of the present invention.

In the vehicle dispatch management method of the present invention, for example, the navigation device may be the navigation device of the present invention.

The program of the present invention is a program for causing a computer to execute each step of the method of the present invention.

The recording medium of the present invention is a computer-readable recording medium on which the program of the present invention is recorded.

In the present invention, the "mobile body" is not particularly limited as long as it is capable of providing at least one of a product and a service. The mobile body may be a device that can be operated by a person, or may be an unmanned device that can be automatically operated. Specific examples include automobiles, trains, ships, watercraft, and flying devices such as drones. The product and the service are not particularly limited. Examples of mobile bodies that can provide at least one of a product and a service include taxis (automobiles used in automobile transport businesses), scrap collection vehicles, mobile sales vehicles, and mobile libraries. The automobile may also be, for example, a shared ride type automobile.

The following describes an embodiment of the present invention with reference to the drawings. The present invention is not limited to the following embodiment. In each of the drawings, the same parts are given the same reference numerals. Furthermore, the explanations of each embodiment can be mutually incorporated unless otherwise specified, and the configurations of each embodiment can be combined unless otherwise specified.

[Embodiment 1]
1 is a block diagram showing an example of the configuration of a vehicle dispatch request device 10 according to the present embodiment. As shown in FIG. 1, the device 10 includes a self-location information acquisition unit 11, a vehicle dispatch management related information acquisition unit 12, a display processing unit 13, a selection unit 14, an output unit 15, an input unit 16, and a communication unit 17.

The device 10 may be, for example, a single device including each of the above-mentioned parts, or a device to which each of the above-mentioned parts can be connected via a communication line network. The device 10 may also be connected to an external device described later via the communication line network. The communication line network is not particularly limited, and any known network may be used, for example, wired or wireless. Examples of the communication line network include the Internet line, WWW (World Wide Web), telephone line, LAN (Local Area Network), SAN (Storage Area Network), and DTN (Delay Tolerant Networking). Examples of wireless communication include WiFi (Wireless Fidelity) and Bluetooth (registered trademark). The wireless communication may be either a form in which each device communicates directly (Ad Hoc communication) or an indirect communication via an access point. The device 10 may be incorporated into a server as a system, for example. The device 10 may also be, for example, a personal computer (PC, for example, desktop or notebook type) in which the program of the present invention is installed, a smartphone, a tablet terminal, or the like. The device 10 is, for example, a terminal that can be carried by a user.

Figure 2 shows an example block diagram of the hardware configuration of the device 10. The device 10 has, for example, a central processing unit (CPU, GPU, etc.) 101, memory 102, bus 103, storage device 104, input device 105, display device 106, communication device 107, etc. Each part of the hardware configuration of the device 10 is connected to each other via the bus 103 by their respective interfaces (I/F).

The central processing unit (Central Processing Unit) 101 is responsible for the overall control of the device 10. In the device 10, the central processing unit 101 executes, for example, the program of the present invention and other programs, and also reads and writes various information. Specifically, for example, the central processing unit 101 functions as a self-location information acquisition unit 11, a vehicle dispatch management related information acquisition unit 12, a display processing unit 13, a selection unit 14, and an output unit 15.

The bus 103 can also be connected to, for example, an external device. Examples of the external device include an external database, a printer, and a storage device. The present device 10 can be connected to the communication network by, for example, a communication device 107 connected to the bus 103, and can also be connected to an external device via the communication network. Specifically, for example, the communication device 107 functions as the communication unit 17.

The memory 102 may be, for example, a main memory (primary storage device). When the central processing unit 101 performs processing, the memory 102 reads various operating programs, such as the program of the present invention, stored in the storage device 104 described below, and the central processing unit 101 receives data from the memory 102 and executes the programs. The main memory may be, for example, a RAM (random access memory). The memory 102 may also be, for example, a ROM (read only memory).

The storage device 104 is also referred to as an auxiliary storage device, for example, in contrast to the main memory. As described above, the storage device 104 stores operating programs including the program of the present invention. The storage device 104 may be, for example, a combination of a recording medium and a drive that reads and writes from the recording medium. The recording medium is not particularly limited, and may be, for example, an internal or external type, such as a HD (hard disk), CD-ROM, CD-R, CD-RW, MO, DVD, flash memory, memory card, etc. The storage device 104 may be, for example, a hard disk drive (HDD) in which the recording medium and the drive are integrated, or a solid state drive (SSD).

In the device 10, the memory 102 and storage device 104 can also store access information and log information from an administrator, as well as information obtained from an external database (not shown).

The device 10 further includes, for example, an input device 105 and a display device 106. The input device 105 is, for example, a touch panel, a keyboard, a mouse, etc. Specifically, for example, the input device 105 functions as the input unit 16. The display device 106 is, for example, an LED display, a liquid crystal display, etc.

Next, an example of the vehicle dispatch request method of this embodiment will be described based on the flowchart in FIG. 3. The vehicle dispatch request method of this embodiment is implemented, for example, as follows using the vehicle dispatch request device 10 in FIG. 1. Note that the vehicle dispatch request method of this embodiment is not limited to use of the vehicle dispatch request device 10 in FIG. 1.

First, the self-location information acquisition unit 11 acquires self-location information via the communication unit 17 (S11). The self-location information is information indicating the location of the device 10. Specifically, the self-location information acquisition unit 11 can acquire the self-location information from a device such as a GPS (Global Positioning System) via the communication unit 17. The acquisition of the self-location information may be performed, for example, continuously or at regular intervals (for example, every 10 minutes).

Next, the vehicle dispatch management related information acquisition unit 12 acquires, via the communication unit 17, from the vehicle dispatch management device, vehicle location information indicating the location information of a vehicle that provides at least one of a product and a service (hereinafter also referred to as a product, etc.), and usage condition information linked to the vehicle (S12). The vehicle dispatch management device is not particularly limited as long as it is capable of communicating with the device 10 and a navigation device equipped with the vehicle and is a device that manages vehicle dispatch. Specifically, for example, it is preferable that it is the vehicle dispatch management device described in embodiment 3. Hereinafter, the information acquired from the vehicle dispatch management device is also referred to as vehicle dispatch management related information. The vehicle is not particularly limited, and is, for example, the same as described above. The acquisition of the vehicle location information may be performed, for example, continuously, or at regular intervals (for example, every 10 minutes, etc.). The usage condition information includes, for example, payment conditions (whether card payments are possible, cash only, whether coupons can be used, etc.), distance (whether short or long distance travel is possible, whether highways can be used, etc.), driver attributes (work history, gender, ownership qualifications), product information (product lineup, price, sold-out information, etc.), etc.

Next, the display processing unit 13 performs a display process of displaying the self-location and the location of the moving object existing within a predetermined range from the self-location on the map data, and also performs a display process of superimposing the usage condition information on the moving object (S13). The map data may be, for example, map data stored in the memory 102 or the storage device 104. The map data may also be acquired by the self-location information acquisition unit 11 together with the self-location information. The map data that has been displayed is displayed, for example, by the display device 106. FIG. 4 shows an example of the map data that has been displayed. When the moving object location information is continuously acquired, for example, the display processing unit 13 may process the moving object location to be updated and displayed as needed. On the other hand, when the moving object location information is acquired at regular intervals, for example, the display processing unit 13 may process the moving object's traveling direction on the map data using a symbol such as an arrow, as shown in FIG. 4. The traveling direction can be analyzed, for example, from the moving object location information acquired at the n-1th time and the moving object location information acquired at the nth time (n is an integer equal to or greater than 1).

The vehicle dispatch management related information acquisition unit 12 may further acquire usage status information indicating the usage status of the mobile object from the vehicle dispatch management device. In this case, the display processing unit 13 may further perform a display process for displaying the usage status of the mobile object, and may perform a display process for changing the display of the usage status according to the selection of the mobile object by the selection unit 14. The usage status may be, for example, "vacant," "boarding," "getting off," "selected," "picking up," etc., as shown in FIG. 4. In addition, a mobile object that is "boarding," "getting off," or "picking up" may be capable of displaying at least one of the boarding point and the drop-off point as the usage status. The "selected" refers to, for example, a mobile object that is being selected by a specific user but has not yet been decided to be picked up. Specifically, for example, it may indicate a selection by the user himself (hereinafter also simply referred to as "user"), or may indicate a selection by another user. For example, when the user selects taxi A shown in FIG. 4, the dispatch management related information acquisition unit 12 changes the usage status of taxi A from "available" to "selected."

The display processing unit 13 may perform a display process to display only the mobile objects whose usage condition information has been narrowed down by a predetermined condition via the input unit 16, for example. The predetermined condition is not particularly limited and can be set arbitrarily, and may be, for example, the company to which the mobile object belongs, information on the product, the usage conditions, the usage status, etc. This allows the user to display, for example, only taxis belonging to a specific taxi company, making it easier to select using the selection unit 14 described below.

Next, the selection unit 14 selects a plurality of the moving bodies from the displayed moving bodies by referring to the use condition information via the input unit 16 (S14). The selection is performed by assigning a desired dispatch order to the selected plurality of moving bodies. The desired dispatch order indicates, for example, the order of the moving bodies to which the user wishes to dispatch from the selected plurality of moving bodies. The criteria for the desired dispatch order are arbitrary and can be determined, for example, by the user. Specifically, for example, from the taxis shown in FIG. 4, the user selects taxis B to D that can accept credit card payments. The user then assigns the desired dispatch order to taxis B to D. The criteria for the desired dispatch order are not particularly limited and can be determined arbitrarily by the user. Specifically, for example, based on the current location of the user, the desired dispatch order is higher in the order of closest taxi to the user (taxi C, taxi D, taxi B). Furthermore, when the use status is used as a criterion, for example, the dispatch request priority increases in the order of "available," "selected by another user," and "in use" (Taxi B, Taxi C, Taxi D). Furthermore, the criterion for the dispatch request priority may be, for example, the amount of use condition information that is suitable for the user's request. For example, as described above, the selection unit 14 can make an arbitrary selection regardless of the use status.

Next, the output unit 15 outputs, via the communication unit 17, to the vehicle dispatch management device, dispatch request information indicating a dispatch request for at least one of the selected multiple mobile bodies and the self-location information (S15). For example, the device 10 can request dispatch for two or more of the selected multiple mobile bodies by specifying the number of mobile bodies required by the user via the input unit 16.

Then, the dispatch management related information acquisition unit 12 further acquires dispatch request result information indicating the result of the dispatch request from the dispatch management device via the communication unit 17 (S16), and ends the process (END). The dispatch request result information includes, for example, the result of the dispatch request (OK/NG), information on the mobile object that approved the dispatch request (mobile object ID, license plate, management company, etc.), reservation ID, required arrival time, estimated fare, etc.

The output unit 15 may further output user identification information indicating information about the user to the vehicle dispatch management device via the communication unit 17. The user identification information is not particularly limited, and may be, for example, a user ID (identification), a vehicle dispatch request ID, a name, or biometric information. The device 10 may, for example, store the user identification information in advance. The vehicle dispatch management related information acquisition unit 12 may acquire the vehicle dispatch request result information including vehicle dispatch request identification information that differs for each vehicle dispatch request from the vehicle dispatch management device via the communication unit 17. The vehicle dispatch request identification information is not particularly limited, and may be, for example, information including the user identification information. This allows the device 10 to, for example, authenticate the user when the user uses (e.g., gets on) the vehicle, and to prevent impersonation, such as a person other than the user who requested the vehicle dispatch using the vehicle.

The device 10 may further include, for example, a boarding/alighting point designation unit. The boarding/alighting point designation unit, for example, before the step (S15), designates at least one of the boarding point and the disembarking point (hereinafter also referred to as the boarding point, etc.) via the input unit 16. The format of the designation is not particularly limited, and may be designated, for example, by directly inputting the address or name of the boarding point, etc. via a keyboard (input unit 16). The format of the designation may also be selected, for example, by tapping the boarding point, etc. on the map using a touch panel (input unit 16). The boarding point, etc. can be designated arbitrarily. The output unit 15 further outputs boarding/alighting point information indicating at least one of the boarding point and the disembarking point to the vehicle dispatch management device.

In the present device 10, the vehicle dispatch management related information acquisition unit 12 may, for example, further acquire recommended boarding and alighting point information from the vehicle dispatch management device via the communication unit 17. The recommended boarding and alighting point information will be described later. The boarding and alighting point designation unit may then designate at least one of the boarding point and the alighting point from the acquired recommended boarding and alighting point information.

The vehicle dispatch request device 10 of this embodiment makes it possible to dispatch a vehicle suited to the user's needs by making a vehicle dispatch request to multiple mobile bodies with reference to the usage conditions. Furthermore, the device 10 allows the user to know the location of the mobile body, and therefore the time required for the mobile body to arrive at the meeting place (the user's own location or the boarding point). In the prior art, it was not possible to know whether the usage conditions were suited to the user's needs without getting in the vehicle. However, the device 10 makes it possible to determine, for example, whether the usage conditions are suited to the user's needs before getting in the vehicle. Furthermore, the device 10 makes it possible to make a vehicle dispatch request to multiple taxi companies, for example.

[Embodiment 2]
Fig. 5 is a block diagram showing an example of the configuration of the navigation device 20 of this embodiment. As shown in Fig. 5, the device 20 includes a mobile object position information acquisition unit 21, a vehicle dispatch management related information acquisition unit 22, an approval unit 23, an output unit 24, a navigation unit 25, and a communication unit 26. The device 20 is a device that can be installed in the mobile object that provides at least one of a product and a service.

The device 20 may be, for example, a single device including each of the above-mentioned parts, or a device to which each of the above-mentioned parts can be connected via a communication line network. The device 20 may also be connectable to an external device via the communication line network. The communication line network is not particularly limited and may be, for example, the same as described above. The device 20 may be, for example, incorporated into a server as a system. The device 20 may also be, for example, a personal computer (PC, for example, desktop type, notebook type), a smartphone, a tablet terminal, etc., in which the program of the present invention is installed.

Figure 6 shows an example block diagram of the hardware configuration of the device 20. The device 20 has, for example, a central processing unit (CPU, GPU, etc.) 101, a memory 102, a bus 103, a storage device 104, an input device 105, a display device 106, a communication device 107, etc. Each part of the hardware configuration of the device 20 is connected to each other via the bus 103 by its respective interface (I/F).

The central processing unit (Central Processing Unit) 101 is responsible for the overall control of the device 10. In the device 20, the central processing unit 101 executes, for example, the program of the present invention and other programs, and also reads and writes various information. Specifically, for example, the central processing unit 101 functions as a mobile unit position information acquisition unit 21, a vehicle dispatch management related information acquisition unit 22, an approval unit 23, an output unit 24, and a navigation unit 25.

The bus 103 can also be connected to, for example, an external device. Examples of the external device include an external database, a printer, and a storage device. The present device 20 can be connected to the communication network, for example, by a communication device 107 connected to the bus 103, and can also be connected to an external device via the communication network. Specifically, for example, the communication device 107 functions as the communication unit 26.

The other hardware configurations of the device 20 are similar to those described for the hardware configuration of the dispatch request device 10 in the first embodiment.

Next, an example of the navigation method of this embodiment will be described with reference to the flowchart in FIG. 7. The navigation method of this embodiment is implemented as follows, for example, using the navigation device 20 in FIG. 5. Note that the navigation method of this embodiment is not limited to the use of the navigation device 20 in FIG. 5.

First, the mobile object position information acquisition unit 21 acquires mobile object position information indicating the position of the mobile object via the communication unit 26 (S21). Specifically, the mobile object position information acquisition unit 21 can acquire the mobile object position information from a device such as a GPS (Global Positioning System) via the communication unit 26. The mobile object position information may be acquired, for example, continuously or at regular intervals (for example, every 10 minutes).

Next, the output unit 24 outputs the mobile object position information to a vehicle dispatch management device (S22). The vehicle dispatch management device is the same as described above. The mobile object position information may be output, for example, continuously or at regular intervals (for example, every 30 seconds, every minute, etc.).

Next, the vehicle dispatch management related information acquisition unit 22 acquires user location information indicating the location of the user and pick-up instruction information indicating pick-up instructions from the vehicle dispatch management device via the communication unit 26 (S23). Hereinafter, the information acquired from the vehicle dispatch management device is also referred to as vehicle dispatch management related information. The pick-up instructions will be described later. The vehicle dispatch management related information may be displayed on the display device 106, for example.

Next, the approval unit 23 approves the pickup instruction (S24). The approval is performed, for example, by referring to the user location information and the pickup instruction information.

Next, the output unit 24 further outputs approval information indicating whether or not the approval has been granted to the vehicle dispatch management device via the communication unit 26 (S25).

Then, when the navigation unit 25 approves the pick-up instruction, navigation is performed based on the vehicle position information and the user position information (S26), and the process ends (END). The navigation may be performed, for example, by displaying a map on the display device 106. The navigation may also be performed, for example, by controlling the means of transportation of an autonomously driven vehicle. The navigation unit 25 may navigate, for example, the shortest route to the user's location, or the cheapest route that does not use expressways, etc. Whether or not it is necessary to use expressways, etc. is described, for example, in the pick-up instruction information.

In the steps (S22) and (S25), the output unit 24 may further output usage status information indicating the usage status of the mobile body to the vehicle dispatch management device via the communication unit 26. The usage status is, for example, the same as described above. The usage status information may also include boarding and disembarking point information described below. Specifically, for example, in the step (S22), usage status information indicating "vacant" is output. Then, in the case of approval in the step (S24), the device 20 outputs approval information indicating the approval and usage status information indicating "picking up". This allows the device 20 to notify the user of the usage status of the mobile body via the vehicle dispatch management device, for example. In addition, the output unit 24 may output, for example, to the vehicle dispatch management device that the navigation has ended (i.e., picking up the user or disembarking the user, etc.).

In the step (S23), the vehicle dispatch management related information acquisition unit 22 may further acquire traffic information from the vehicle dispatch management device via the communication unit 26. The traffic information is, for example, information indicating congestion, construction, road closures, no parking areas, etc. In this case, the navigation unit 25 may execute the navigation based on the acquired traffic information. This enables the device 20 to navigate while avoiding, for example, congestion, etc.

In the step (S23), the vehicle dispatch management related information acquisition unit 22 may further acquire boarding/alighting point information indicating at least one of the boarding point and the alighting point from the vehicle dispatch management device via the communication unit 26. The boarding/alighting point information is, for example, information indicating the boarding/alighting point, etc., specified by the user in the vehicle dispatch request device 10 described above. In this case, the navigation unit 25 may perform navigation based on the position of the mobile body and the boarding/alighting point information. That is, the navigation unit 25 performs navigation from the position of the mobile body to the boarding point and navigation from the boarding point (or the user's position) to the alighting point.

The device 20 may further include, for example, a dispatch request identification information acquisition unit and a matching unit. In this case, when the dispatch management related information acquisition unit 22 approves the pick-up instruction, it acquires user identification information that differs for each user from the dispatch management device via the communication unit 26. The user identification information is not particularly limited and is, for example, the same as described above. The dispatch request identification information acquisition unit acquires dispatch request identification information that differs for each dispatch request from the dispatch request device via the communication unit 26. The dispatch request device is a device that requests dispatch, for example, the dispatch request device 10 described in the first embodiment. The dispatch request identification information is, for example, the same as described above. Next, when the user arrives at the boarding point, the matching unit matches the user identification information with the dispatch request identification information. Then, the navigation unit 25 performs the navigation to the disembarking point when the matching matches. This allows the device 20 to, for example, authenticate the user when the user uses the vehicle (e.g., gets on, etc.), and can prevent impersonation, such as a person other than the user who requested the vehicle dispatch using the vehicle.

The navigation device 20 of this embodiment obtains pick-up instructions and provides navigation, making it possible to dispatch a vehicle suited to the user's needs.

[Embodiment 3]
Fig. 8 is a block diagram showing an example of the configuration of the vehicle dispatch management device 30 of this embodiment. As shown in Fig. 8, this device 30 includes a vehicle dispatch request related information acquisition unit 31, a navigation related information acquisition unit 32, a mobile object selection unit 33, an output unit 34, a vehicle dispatch request result information generation unit 35, and a communication unit 36. This device 30 is, for example, a device in a management company of the mobile objects.

The device 30 may be, for example, a single device including each of the above-mentioned parts, or a device to which each of the above-mentioned parts can be connected via a communication line network. The device 30 may also be connectable to an external device via the communication line network. The communication line network is not particularly limited and may be, for example, the same as described above. The device 30 may be, for example, incorporated into a server as a system. The device 30 may also be, for example, a personal computer (PC, for example, desktop type, notebook type), a smartphone, a tablet terminal, etc., in which the program of the present invention is installed.

Figure 9 shows an example block diagram of the hardware configuration of the device 30. The device 30 has, for example, a central processing unit (CPU, GPU, etc.) 101, memory 102, bus 103, storage device 104, input device 105, display device 106, communication device 107, etc. Each part of the hardware configuration of the device 30 is connected to each other via the bus 103 by their respective interfaces (I/F).

The central processing unit (Central Processing Unit) 101 is responsible for the overall control of the device 30. In the device 30, the central processing unit 101 executes, for example, the program of the present invention and other programs, and also reads and writes various information. Specifically, for example, the central processing unit 101 functions as a dispatch request related information acquisition unit 31, a navigation related information acquisition unit 32, a mobile unit selection unit 33, an output unit 34, and a dispatch request result information generation unit 35.

The bus 103 can also be connected to, for example, an external device. Examples of the external device include an external database, a printer, and a storage device. The present device 30 can be connected to the communication network by, for example, a communication device 107 connected to the bus 103, and can also be connected to an external device via the communication network. Specifically, for example, the communication device 107 functions as the communication unit 36.

The other hardware configurations of the device 30 are similar to those described for the hardware configuration of the dispatch request device 10 in the first embodiment.

Next, an example of the vehicle dispatch management method of this embodiment will be described based on the flowchart of FIG. 10. The vehicle dispatch management method of this embodiment is implemented, for example, as follows using the vehicle dispatch management device 30 of FIG. 8. Note that the vehicle dispatch management method of this embodiment is not limited to the use of the vehicle dispatch management device 30 of FIG. 8.

First, the dispatch request related information acquisition unit 31 acquires, via the communication unit 36, from the dispatch request device, user location information indicating the location of the user and dispatch request information indicating a dispatch request for at least one of the multiple mobile bodies selected by the user (S31). The dispatch request device is a device that requests a vehicle dispatch, and is, for example, the dispatch request device 10 described in the first embodiment. The information acquired from the dispatch request device is also referred to as dispatch request related information.

Next, the navigation-related information acquisition unit 32 acquires, via the communication unit 36, from the navigation device, mobile object location information indicating location information of a mobile object that provides at least one of a product and a service (S32). The navigation device is a device that executes navigation of the mobile object, and is, for example, the navigation device 20 described in embodiment 2. The step (S32) may be processed before the step (S31), or may be processed in parallel with the step (S31). The information acquired from the navigation device is also referred to as navigation-related information.

Next, the mobile unit selection unit 33 selects at least one mobile unit from the plurality of mobile units indicated in the dispatch request information based on the route from the location of the mobile unit to the location of the user (S33). Specifically, for example, from among the plurality of mobile units, the mobile unit with the shortest route to the location of the user is selected.

Next, the output unit 34 outputs pick-up instruction information indicating a pick-up instruction and the user position information to the navigation device mounted on the selected mobile object via the communication unit 36 (S34). The pick-up instruction includes, for example, a pick-up instruction ID, etc.

Next, the navigation-related information acquisition unit 32 further acquires approval information from the selected mobile body via the communication unit 36, indicating whether or not the pick-up instruction has been approved (S35).

Next, the dispatch request result information generating unit 35 generates dispatch request result information based on the approval information (S36). The dispatch request result information is, for example, the same as described above. The dispatch request result information generating unit 35 may also include, for example, a required time calculation unit. The required time calculation unit calculates the required time for the mobile body that has approved the pick-up instruction to arrive at either the user's location or the boarding point specified by the dispatch request device. Then, the dispatch request result information generating unit 35 generates the dispatch request result information including the calculated required time. Furthermore, the dispatch request result information generating unit 35 may also include, for example, an estimated fare calculation unit. The estimated fare calculation unit calculates the estimated fare required for the user to use the mobile body that has approved the pick-up instruction. Then, the dispatch request result information generating unit 35 generates the dispatch request result information including the calculated estimated fare. As a result, the device 30 can include, for example, the required time and estimated fare in the dispatch request result information, and the user can know the required time and estimated fare via the dispatch request device. The required time calculation unit and the estimated fare calculation means may each perform calculations taking into account, for example, traffic information described below.

Then, the output unit 34 further outputs the dispatch request result information to the dispatch request device via the communication unit 36 (S37), and the process ends (END).

The navigation-related information acquisition unit 32 may further acquire usage status information indicating the usage status of the mobile object from the navigation device via the communication unit 36 in the step (S32), for example. The usage status is, for example, the same as described above. Then, the output unit 34 may further output the usage status information to the vehicle dispatch request device via the communication unit 36, following the step (S32). In addition, the device 30 may further include a usage status information update unit, for example, and the usage status information update unit may update the acquired usage status information based on at least one of the pick-up instruction information and the generated vehicle dispatch request result information. Then, the output unit 34 may output the updated usage status information to the vehicle dispatch request device via the communication unit 36, for example. Specifically, for example, the usage status of the mobile object that output the instruction information is set to "selected", and the usage status of the mobile object is changed to "pick-up" or the like based on the vehicle dispatch request result information based on the approval of the pick-up instruction. On the other hand, in the case of the vehicle dispatch request result information based on the non-approval of the pick-up instruction, for example, the update may not be performed. This allows the user to, for example, understand the usage status of the mobile object and select multiple mobile objects by referring to the usage status.

The dispatch request related information acquisition unit 31 may, for example, further acquire boarding/alighting point information indicating at least one of a boarding point and alighting point from the dispatch request device via the communication unit 36 in the step (S31). At least one of the boarding point and the alighting point is, for example, a point specified by a user of the dispatch request device. In this case, the output unit 34 may, for example, further output the boarding/alighting point information to the navigation device via the communication unit 36 in the step (S34).

The device 30 may further include, for example, a traffic information acquisition unit. The traffic information acquisition unit acquires traffic information via the communication unit 36, for example, before the step (S33). The traffic information is, for example, the same as described above. In this case, the mobile body selection unit 33 selects the mobile body based on the acquired traffic information. Then, the output unit 34 outputs the acquired traffic information to the navigation device via the communication unit 36. This allows the device 30 to select a mobile body, for example, taking into account congestion, etc., and the mobile body to which the traffic information has been output can navigate based on the traffic information.

The device 30 may further include, for example, a recommended boarding and alighting point selection unit. The recommended boarding and alighting point selection unit selects at least one of a recommended boarding point and alighting point based on the acquired traffic information. The output unit 34 then outputs recommended boarding and alighting point information indicating at least one of the selected recommended boarding and alighting points to the dispatch request device via the communication unit 36. This enables the device 30 to dispatch a vehicle in accordance with, for example, the user's desired boarding point, while also taking into consideration the user's safety and complying with traffic rules.

The dispatch request related information acquisition unit 31 may, for example, acquire user identification information that differs for each user from the dispatch request device via the communication unit 36 in the step (S31). The user identification information is, for example, the same as described above. Then, when the dispatch request result information generation unit 35 acquires the approval information indicating approval of the pick-up instruction, it generates the dispatch request result information including the dispatch request identification information that differs for each dispatch request. Then, the output unit 34 outputs the dispatch request result information including the dispatch request identification information to the dispatch request device via the communication unit 36, and outputs the user identification information to the navigation device. This makes it possible, for example, to match the user in the mobile body equipped with the navigation device.

The vehicle dispatch management device 30 of this embodiment selects a vehicle from among multiple vehicles specified by a user and outputs a pick-up instruction, making it possible to dispatch a vehicle suited to the user's needs.

[Embodiment 4]
An example of the vehicle dispatch system of the present invention is shown in Figures 11 and 12. The vehicle dispatch system of the present invention is also called a vehicle dispatch system device.

First, the vehicle dispatch system device shown in FIG. 11 includes the vehicle dispatch request device 10 described in the first embodiment, the navigation device 20 described in the second embodiment, and the vehicle dispatch management device 30 described in the third embodiment. The vehicle dispatch management device 30 can communicate with the vehicle dispatch request device 10 and the navigation device 20 via a communication line network 40 such as the Internet. The communication line network 40 is not particularly limited and may be, for example, the same as described above.

Figure 12 shows an example of the flow of processing in the dispatch system device when using a taxi. Note that the taxi is merely an example and is not limiting. Each process is described below. Note that at the start of processing, the dispatch request device 10 and the navigation device 20 each acquire self-location information indicating their own location by GPS or the like. In addition, the navigation device 20 outputs the mobile object location information (the self-location information), the usage condition information, and the usage status information to the dispatch management device 30. In each process below, the description of each of the above embodiments can be used unless otherwise stated.

(Vehicle allocation method)
Processing begins.
(1) The vehicle dispatch request device 10 acquires the moving object position information, the use condition information, and the use status information via the vehicle dispatch management device 30.
(2) The vehicle dispatch request device 10 selects a plurality of vehicles by assigning the desired priority order. Note that, at this point, the display processing unit 13 may set the utilization status information to "selected".
(3) The vehicle dispatch request device 10 outputs the selected multiple moving objects, the user position information, and the boarding and disembarking point information to the vehicle dispatch management device 30.
(4) The vehicle dispatch management device 30 selects at least one moving object from the plurality of moving objects.
(5) The vehicle dispatch management device 30 may output the pick-up instructions (including the user position information) and the boarding/disembarking point information to the navigation device 20 mounted on the selected mobile object.
(6) The navigation device 20 approves the pick-up instruction. Note that at this point, the usage status information may be transitioned to "picking up" or "riding."
(7) The navigation device 20 executes the navigation of the moving object.
(8) The vehicle dispatch management device 30 generates the vehicle dispatch request result information based on the approval.
(9) The vehicle dispatch request device 10 acquires the vehicle dispatch request result information from the vehicle dispatch management device 30.
(10) The navigation device 20 outputs a message indicating that the user has disembarked to the vehicle dispatch management device 30. Here, the utilization status information may be changed to "vacant."

According to the vehicle dispatch system of this embodiment, a user can request dispatch of multiple mobile objects, making it possible to dispatch a mobile object suited to the user's needs. In conventional technology, communication was only possible between the vehicle dispatch request device and the navigation device. As a result, the user was unable to grasp the current locations of multiple mobile objects, and was unable to know the time required for the mobile object to arrive (waiting time). However, according to this system, the user can recognize the mobile objects that are near the user, and can recognize the waiting time until the mobile object arrives.

[Embodiment 5]
The program of the present embodiment is a program for causing a computer to execute each step of the method described in each of the above embodiments as a procedure. In the present invention, the "procedure" may be read as "processing." The program of the present embodiment may be recorded, for example, in a computer-readable recording medium. The recording medium is not particularly limited, and examples thereof include a read-only memory (ROM), a hard disk (HD), and an optical disk.

The present invention has been described above with reference to the embodiments, but the present invention is not limited to the above embodiments. Various modifications that can be understood by a person skilled in the art can be made to the configuration and details of the present invention within the scope of the present invention.

<Additional Notes>
Some or all of the above embodiments may be described as follows, but are not limited to the following:
(Appendix 1)
The vehicle control system includes a vehicle location information acquisition unit, a vehicle dispatch management related information acquisition unit, a display processing unit, a selection unit, an output unit, an input unit, and a communication unit,
The self-location information acquisition unit acquires self-location information via the communication unit,
the vehicle dispatch management related information acquisition unit acquires, via the communication unit, from the vehicle dispatch management device, vehicle location information indicating location information of a vehicle that provides at least one of a product and a service, and usage condition information associated with the vehicle;
the display processing unit performs a display process of displaying the self-location and the location of the moving object present within a predetermined range from the self-location on map data, and also performs a display process of superimposing the use condition information on the moving object;
the selection unit refers to the use condition information via the input unit, selects a plurality of the moving objects from the displayed moving objects, and assigns a desired dispatch ranking to the selected plurality of moving objects;
the output unit outputs, via the communication unit, to the vehicle dispatch management device, vehicle dispatch request information indicating a vehicle dispatch request by at least one of the selected plurality of mobile bodies and the self-location information;
The vehicle dispatch request device, wherein the vehicle dispatch management related information acquisition unit further acquires vehicle dispatch request result information indicating a result of the vehicle dispatch request from the vehicle dispatch management device via the communication unit.
(Appendix 2)
The vehicle dispatch management related information acquisition unit further acquires usage status information indicating a usage status of the mobile object from the vehicle dispatch management device,
The display processing unit further performs display processing to display the usage status of the moving object, and changes the display of the usage status depending on the selection of the moving object by the selection unit.
(Appendix 3)
The vehicle dispatch request device according to claim 1 or 2, wherein the display processing unit executes a display process for displaying only the moving objects whose use condition information has been narrowed down according to a predetermined condition via the input unit.
(Appendix 4)
Further, a boarding/alighting point designation unit is included,
The boarding/alighting point designation unit designates at least one of a boarding point and an alighting point via the input unit,
The vehicle dispatch request device according to any one of appendixes 1 to 3, wherein the output unit further outputs boarding/disembarking point information indicating at least one of the boarding point and the disembarking point to the vehicle dispatch management device.
(Appendix 5)
The vehicle dispatch management related information acquisition unit further acquires recommended boarding and alighting point information from the vehicle dispatch management device via the communication unit,
The boarding/alighting point designation unit designates at least one of the boarding point and the alighting point from the acquired recommended boarding/alighting point information.
(Appendix 6)
The output unit further outputs user identification information indicating information about the user to the vehicle dispatch management device via the communication unit,
A vehicle dispatch request device described in any one of appendices 1 to 5, wherein the vehicle dispatch management related information acquisition unit acquires the vehicle dispatch request result information including vehicle dispatch request identification information that differs for each vehicle dispatch request from the vehicle dispatch management device via the communication unit.
(Appendix 7)
The system includes a mobile unit location information acquisition unit, a vehicle dispatch management related information acquisition unit, an approval unit, an output unit, a navigation unit, and a communication unit,
the mobile object position information acquisition unit acquires mobile object position information indicating a position of the mobile object via the communication unit;
The output unit outputs the moving object position information to a vehicle dispatch management device,
The vehicle dispatch management related information acquisition unit acquires user location information indicating a location of a user and pick-up instruction information indicating a pick-up instruction from the vehicle dispatch management device via the communication unit,
The approval unit approves the pick-up instruction,
The output unit further outputs approval information indicating whether or not the approval has been given to the vehicle dispatch management device via the communication unit.
When the navigation unit approves the pick-up instruction, the navigation unit executes navigation based on the moving object position information and the self-position information.
A navigation device that can be mounted on the mobile object that provides at least one of a product and a service.
(Appendix 8)
The navigation device according to claim 7, wherein the output unit further outputs usage status information indicating a usage status of the mobile object to the vehicle dispatch management device via the communication unit.
(Appendix 9)
The vehicle dispatch management related information acquisition unit further acquires traffic information from the vehicle dispatch management device via the communication unit,
9. The navigation device according to claim 7, wherein the navigation unit executes the navigation based on the acquired traffic information.
(Appendix 10)
The vehicle dispatch management related information acquisition unit further acquires boarding and alighting point information indicating at least one of a boarding point and alighting point from the vehicle dispatch management device via the communication unit,
10. The navigation device according to claim 7, wherein the navigation unit executes navigation based on a position of the moving object and the boarding and disembarking point information.
(Appendix 11)
Further, the vehicle dispatch request identification information acquisition unit and the matching unit are included.
When the vehicle dispatch management related information acquisition unit approves the pick-up instruction, the vehicle dispatch management related information acquisition unit acquires user identification information, which is different for each user, from the vehicle dispatch management device via the communication unit;
the dispatch request identification information acquisition unit acquires, via the communication unit, dispatch request identification information that differs for each of the dispatch requests from the dispatch request device;
The matching unit matches the user identification information with the dispatch request identification information when the vehicle arrives at the boarding point,
11. The navigation device according to claim 10, wherein the navigation unit executes the navigation to the drop-off point when the verification results in a match.
(Appendix 12)
The navigation device according to any one of Supplementary Notes 7 to 11, wherein the vehicle dispatch request device is the vehicle dispatch request device according to any one of Supplementary Notes 1 to 6.
(Appendix 13)
The system includes a vehicle dispatch request related information acquisition unit, a navigation related information acquisition unit, a moving object selection unit, an output unit, a vehicle dispatch request result information generation unit, and a communication unit,
the vehicle dispatch request related information acquisition unit acquires, via the communication unit, from the vehicle dispatch request device, user location information indicating a location of a user and vehicle dispatch request information indicating a vehicle dispatch request for at least one of a plurality of moving objects selected by the user;
the navigation-related information acquisition unit acquires, from the navigation device via the communication unit, mobile object location information indicating location information of a mobile object that provides at least one of a product and a service;
the moving object selection unit selects at least one moving object from the plurality of moving objects indicated in the vehicle dispatch request information based on a route from a position of the moving object to a position of the user;
The output unit outputs pick-up instruction information indicating a pick-up instruction and the self-location information to the navigation device mounted on the selected moving object via the communication unit;
The navigation-related information acquisition unit further acquires, via the communication unit, approval information from the selected moving body indicating whether the pick-up instruction has been approved, and
The vehicle dispatch request result information generating unit generates vehicle dispatch request result information based on the approval information,
The output unit further outputs the vehicle dispatch request result information to the vehicle dispatch request device via the communication unit.
(Appendix 14)
the navigation-related information acquisition unit further acquires, via the communication unit, usage status information indicating a usage status of the mobile object from the navigation device;
The vehicle dispatch management device according to claim 13, wherein the output unit further outputs the usage status information to the vehicle dispatch request device via the communication unit.
(Appendix 15)
Further, a usage status information update unit is included,
The utilization status information update unit updates the acquired utilization status information based on at least one of the pick-up instruction information and the generated vehicle dispatch request result information,
The vehicle dispatch management device according to claim 14, wherein the output unit outputs the updated usage status information to the vehicle dispatch request device via the communication unit.
(Appendix 16)
The dispatch request related information acquisition unit further acquires boarding/alighting point information indicating at least one of a boarding point and alighting point from the dispatch request device via the communication unit,
16. The vehicle dispatch management device according to any one of appendices 13 to 15, wherein the output unit further outputs the boarding and disembarking point information to the navigation device via the communication unit.
(Appendix 17)
Further, a traffic information acquisition unit is included,
The traffic information acquisition unit acquires traffic information via the communication unit,
The moving object selection unit selects the moving object based on the acquired traffic information,
17. The vehicle dispatch management device according to any one of appendices 13 to 16, wherein the output unit outputs the acquired traffic information to the navigation device via the communication unit.
(Appendix 18)
Further, a recommended boarding and alighting point selection unit is included,
The recommended boarding and alighting point selection unit selects at least one of a recommended boarding point and alighting point based on the acquired traffic information and the acquired boarding and alighting point information,
The output unit outputs recommended boarding and alighting point information indicating at least one of the selected recommended boarding points and alighting points to the vehicle dispatch request device via the communication unit.
(Appendix 19)
The vehicle dispatch request result information generating unit further includes a required time calculating unit,
the required time calculation unit calculates a required time for the moving body that has approved the pick-up instruction to arrive at either the location of the user or the boarding point designated by the vehicle dispatch request device,
19. The vehicle dispatch management device according to any one of appendices 13 to 18, wherein the vehicle dispatch request result information generation unit generates the vehicle dispatch request result information including the calculated required time.
(Appendix 20)
The vehicle dispatch request result information generating unit further includes an estimated fare calculating unit,
The estimated fare calculation unit calculates an estimated fare required for the user to use the moving object for which the user has approved the pick-up instruction,
20. The vehicle dispatch management device according to any one of appendices 13 to 19, wherein the vehicle dispatch request result information generation unit generates the vehicle dispatch request result information including the calculated estimated fare.
(Appendix 21)
The vehicle dispatch request related information acquisition unit further acquires user identification information, which is different for each user, from the vehicle dispatch request device via the communication unit;
the vehicle dispatch request result information generation unit generates the vehicle dispatch request result information including vehicle dispatch request identification information that differs for each vehicle dispatch request when the approval information indicating approval of the vehicle dispatch instruction is obtained;
A vehicle dispatch management device described in any of Appendices 13 to 20, wherein the output unit outputs the vehicle dispatch request result information including the vehicle dispatch request identification information to the vehicle dispatch request device via the communication unit, and outputs the user identification information to the navigation device.
(Appendix 22)
22. A vehicle dispatch management device as described in any one of appendices 13 to 21, wherein the vehicle dispatch request device is a vehicle dispatch request device as described in any one of appendices 1 to 6.
(Appendix 23)
23. The vehicle dispatch management device according to any one of appendices 13 to 22, wherein the navigation device is a navigation device according to any one of appendices 7 to 12.
(Appendix 24)
A vehicle dispatch request device according to any one of Supplements 1 to 6, a navigation device according to any one of Supplements 7 to 12, and a vehicle dispatch management device according to any one of Supplements 13 to 23,
A vehicle dispatch system, wherein the vehicle dispatch management device is capable of communicating with the vehicle dispatch request device and the navigation device via a communication network.
(Appendix 25)
The method includes a self-location information acquisition step, a vehicle dispatch management related information acquisition step, a display processing step, a selection step, and an output step,
The self-location information acquiring step acquires self-location information via a communication unit,
The vehicle dispatch management related information acquisition step includes acquiring, from the vehicle dispatch management device, via the communication unit, vehicle location information indicating location information of a vehicle that provides at least one of a product and a service, and use condition information associated with the vehicle;
the display processing step performs a display process of displaying the self-location and the location of the moving object present within a predetermined range from the self-location on map data, and also performs a display process of superimposing the use condition information on the moving object;
the selection step includes selecting a plurality of the moving objects from the displayed moving objects by referring to the use condition information via an input unit, and assigning a desired dispatch ranking to the selected plurality of moving objects;
The output step includes outputting vehicle dispatch request information indicating a vehicle dispatch request by at least one of the selected plurality of mobile objects and the self-location information to a vehicle dispatch management device via the communication unit;
The vehicle dispatch request method, wherein the vehicle dispatch management related information acquisition step further includes acquiring vehicle dispatch request result information indicating a result of the vehicle dispatch request from the vehicle dispatch management device via the communication unit.
(Appendix 26)
The vehicle dispatch management related information acquisition step further includes acquiring, from the vehicle dispatch management device, usage status information indicating a usage status of the mobile object;
The vehicle dispatch request method according to claim 25, wherein the display processing step further includes a display process for displaying the usage status of the mobile object, and a display process for changing the display of the usage status depending on the selection of the mobile object by the selection step.
(Appendix 27)
The vehicle dispatch request method according to claim 25 or 26, wherein the display processing step executes a display process for displaying, via the input unit, only the moving objects whose use condition information has been narrowed down according to a predetermined condition.
(Appendix 28)
Further, it includes a boarding/alighting point designation step,
The boarding/alighting point designation step includes designating at least one of a boarding point and an alighting point via the input unit;
28. The vehicle dispatch request method according to any one of appendices 25 to 27, wherein the output step further includes outputting boarding/disembarking point information indicating at least one of the boarding point and the disembarking point to the vehicle dispatch management device.
(Appendix 29)
The vehicle dispatch management related information acquisition step further includes acquiring recommended boarding and alighting point information from the vehicle dispatch management device via the communication unit;
The boarding/alighting point designation step includes designating at least one of the boarding point and the alighting point from the acquired recommended boarding/alighting point information.
(Appendix 30)
The output step further includes outputting user identification information indicating information about the user to the vehicle dispatch management device via the communication unit;
A vehicle dispatch request method described in any one of Appendices 25 to 29, in which the vehicle dispatch management related information acquisition process acquires the vehicle dispatch request result information including vehicle dispatch request identification information that differs for each vehicle dispatch request from the vehicle dispatch management device via the communication unit.
(Appendix 31)
The method includes a mobile unit location information acquisition step, a vehicle dispatch management related information acquisition step, an approval step, an output step, and a navigation step.
The mobile object position information acquiring step acquires, via a communication unit, mobile object position information indicating a position of the mobile object;
The output step outputs the moving object position information to a vehicle dispatch management device,
The vehicle dispatch management related information acquisition step includes acquiring, from the vehicle dispatch management device via the communication unit, self-location information indicating a location of the user and pick-up instruction information indicating a pick-up instruction;
The approval step approves the pick-up instruction,
The output step further includes outputting approval information indicating whether or not the approval has been given to a vehicle dispatch management device via the communication unit.
The navigation method includes, when the pick-up instruction is approved, executing navigation based on the moving object position information and the self-position information.
(Appendix 32)
32. The navigation method according to claim 31, wherein the output step further comprises outputting usage status information indicating a usage status of the mobile object to the vehicle dispatch management device via the communication unit.
(Appendix 33)
The vehicle dispatch management related information acquisition step further includes acquiring traffic information from the vehicle dispatch management device via the communication unit;
33. The navigation method according to claim 31, wherein the navigation step performs the navigation based on the acquired traffic information.
(Appendix 34)
The vehicle dispatch management related information acquisition step further includes acquiring, via the communication unit, boarding and alighting point information indicating at least one of a boarding point and alighting point from the vehicle dispatch management device;
The navigation method according to any one of appendices 31 to 33, wherein the navigation step performs navigation based on a position of the moving object and the boarding and disembarking point information.
(Appendix 35)
The method further includes a dispatch request identification information acquisition step and a matching step,
When the vehicle dispatch management related information acquisition step approves the vehicle pick-up instruction, the vehicle dispatch management device acquires user identification information, which is different for each of the users, from the vehicle dispatch management device via the communication unit;
The vehicle dispatch request identification information acquisition step includes acquiring vehicle dispatch request identification information, which is different for each vehicle dispatch request, from the vehicle dispatch request device via the communication unit;
The matching step includes matching the user identification information with the dispatch request identification information when the vehicle arrives at the boarding point,
35. The navigation method according to claim 34, wherein the navigation step executes the navigation to the drop-off point if the matching is found.
(Appendix 36)
36. The navigation method according to any one of appendices 31 to 35, wherein the vehicle dispatch request device is a vehicle dispatch request device according to any one of appendices 1 to 6.
(Appendix 37)
The method includes a vehicle dispatch request related information acquisition step, a navigation related information acquisition step, a moving object selection step, an output step, and a vehicle dispatch request result information generation step,
The vehicle dispatch request related information acquisition step includes acquiring, from a vehicle dispatch request device via a communication unit, user location information indicating a location of a user and vehicle dispatch request information indicating a vehicle dispatch request for at least one of a plurality of moving objects selected by the user;
The navigation-related information acquiring step acquires, from the navigation device via the communication unit, mobile object location information indicating location information of a mobile object that provides at least one of a product and a service;
the moving object selection step includes selecting at least one moving object from the plurality of moving objects indicated in the vehicle dispatch request information based on a route from a location of the moving object to a location of the user;
The output step outputs pick-up instruction information indicating a pick-up instruction and the self-location information to the navigation device mounted on the selected moving object via the communication unit;
The navigation-related information acquisition step further includes acquiring, via the communication unit, approval information from the selected moving body indicating whether the pick-up instruction has been approved, and
The vehicle dispatch request result information generating step generates vehicle dispatch request result information based on the approval information,
The output step further includes outputting the vehicle dispatch request result information to the vehicle dispatch request device via the communication unit.
(Appendix 38)
The navigation-related information acquiring step further includes acquiring, via the communication unit, usage status information indicating a usage status of the mobile object from the navigation device;
38. The vehicle dispatch management method according to claim 37, wherein the output step further includes outputting the usage status information to the vehicle dispatch request device via the communication unit.
(Appendix 39)
Further, a usage status information updating step is included,
The utilization status information updating step updates the utilization status information based on at least one of the pickup instruction information and the generated vehicle dispatch request result information,
39. The vehicle dispatch management method according to claim 38, wherein the output step outputs the updated usage status information to the vehicle dispatch request device via the communication unit.
(Appendix 40)
The dispatch request related information acquisition step further includes acquiring, via the communication unit, boarding/alighting point information indicating at least one of a boarding point and alighting point from the dispatch request device;
40. The vehicle dispatch management method according to any one of appendices 37 to 39, wherein the output step further includes outputting the boarding and disembarking point information to the navigation device via the communication unit.
(Appendix 41)
Further, a traffic information acquisition step is included,
The traffic information acquisition step acquires traffic information via the communication unit,
the moving object selection step includes selecting the moving object based on the acquired traffic information;
41. The vehicle dispatch management method according to any one of appendices 37 to 40, wherein the output step outputs the acquired traffic information to the navigation device via the communication unit.
(Appendix 42)
Further, a recommended boarding and alighting point selection step is included,
The recommended boarding and alighting point selection step includes selecting at least one of a recommended boarding point and alighting point based on the acquired traffic information and the acquired boarding and alighting point information;
The vehicle dispatch management method of claim 41, wherein the output step outputs recommended boarding and alighting point information indicating at least one of the selected recommended boarding points and alighting points to the vehicle dispatch request device via the communication unit.
(Appendix 43)
The vehicle dispatch request result information generating step further includes a required time calculating step,
The required time calculation step calculates a required time for a moving object that has approved the pick-up instruction to arrive at either the location of the user or the boarding point designated by the vehicle dispatch request device,
43. The vehicle dispatch management method according to any one of appendices 37 to 42, wherein the vehicle dispatch request result information generating step generates the vehicle dispatch request result information including the calculated required time.
(Appendix 44)
The vehicle dispatch request result information generating step further includes an estimated fare calculating step,
The estimated fare calculation step calculates an estimated fare required for the user to use the moving object for which the user has approved the pick-up instruction,
The vehicle dispatch management method according to any one of appendices 37 to 43, wherein the vehicle dispatch request result information generating step generates the vehicle dispatch request result information including the calculated estimated fare.
(Appendix 45)
The vehicle dispatch request related information acquisition step further includes acquiring user identification information, which is different for each user, from the vehicle dispatch request device via the communication unit;
The vehicle dispatch request result information generating step generates the vehicle dispatch request result information including vehicle dispatch request identification information that is different for each vehicle dispatch request when the approval information indicating approval of the vehicle dispatch instruction is obtained,
A vehicle dispatch management method described in any one of Appendices 37 to 44, wherein the output process outputs the vehicle dispatch request result information including the vehicle dispatch request identification information to the vehicle dispatch request device via the communication unit, and outputs the user identification information to the navigation device.
(Appendix 46)
46. A vehicle dispatch management method as described in any one of appendices 37 to 45, wherein the vehicle dispatch request device is a vehicle dispatch request device as described in any one of appendices 1 to 6.
(Appendix 47)
47. The vehicle dispatch management method according to any one of appendices 37 to 46, wherein the navigation device is a navigation device according to any one of appendices 7 to 12.
(Appendix 48)
A program for causing a computer to execute each step of the method according to any one of appendices 25 to 47.
(Appendix 49)
A computer-readable recording medium having the program described in appendix 48 recorded thereon.

According to the present invention, it is possible to dispatch a vehicle suited to the needs of the user. Therefore, the present invention is particularly useful, for example, when using a vehicle such as a taxi.

REFERENCE SIGNS LIST 10 Vehicle dispatch request device 11 User position information acquisition unit 12 Vehicle dispatch management related information acquisition unit 13 Display processing unit 14 Selection unit 15 Output unit 16 Input unit 17 Communication unit 20 Navigation device 30 Vehicle dispatch management device

Claims (8)

The system includes a dispatch request related information acquisition unit, a navigation related information acquisition unit, a moving object selection unit, an output unit, a dispatch request result information generation unit, a communication unit, a traffic information acquisition unit, and a recommended boarding and alighting point selection unit,
The dispatch request related information acquisition unit,
acquires, from the vehicle dispatch request device via the communication unit, user location information indicating a location of a user and vehicle dispatch request information indicating a vehicle dispatch request for at least one of the plurality of moving bodies selected by the user;
Furthermore, boarding and alighting point information indicating at least one of a boarding point and alighting point is acquired from the vehicle dispatch request device via the communication unit,
the navigation-related information acquisition unit acquires, from the navigation device via the communication unit, mobile object location information indicating location information of a mobile object that provides at least one of a product and a service;
the moving object selection unit selects at least one moving object from the plurality of moving objects indicated in the vehicle dispatch request information based on a route from a position of the moving object to a position of the user;
The output unit outputs pick-up instruction information indicating a pick-up instruction and self- location information to the navigation device mounted on the selected moving object via the communication unit;
The navigation-related information acquisition unit further acquires, via the communication unit, approval information from the selected moving body indicating whether the pick-up instruction has been approved, and
The vehicle dispatch request result information generating unit generates vehicle dispatch request result information based on the approval information,
The output unit further outputs the vehicle dispatch request result information to the vehicle dispatch request device via the communication unit.
The traffic information acquisition unit acquires traffic information via the communication unit,
The moving object selection unit selects the moving object based on the acquired traffic information,
The output unit outputs the acquired traffic information to the navigation device via the communication unit.
The recommended boarding and alighting point selection unit selects at least one of a recommended boarding point and alighting point based on the acquired traffic information and the acquired boarding and alighting point information,
The output unit outputs recommended boarding and alighting point information indicating at least one of the selected recommended boarding point and alighting point to the vehicle dispatch request device via the communication unit. the navigation-related information acquisition unit further acquires, via the communication unit, usage status information indicating a usage status of the mobile object from the navigation device;
The vehicle dispatch management device according to claim 1 , wherein the output unit further outputs the utilization status information to the vehicle dispatch request device via the communication unit. Further, a usage status information update unit is included,
The utilization status information update unit updates the acquired utilization status information based on at least one of the pick-up instruction information and the generated vehicle dispatch request result information,
The vehicle dispatch management device according to claim 2 , wherein the output unit outputs the updated utilization status information to the vehicle dispatch request device via the communication unit. The vehicle control system includes a vehicle location information acquisition unit, a vehicle dispatch management related information acquisition unit, a display processing unit, a selection unit, an output unit, an input unit, a communication unit, and a boarding/disembarking point designation unit,
The self-location information acquisition unit acquires self-location information via the communication unit,
the vehicle dispatch management related information acquisition unit acquires, via the communication unit, from the vehicle dispatch management device according to any one of claims 1 to 3, vehicle location information indicating location information of a vehicle that provides at least one of a product and a service, and use condition information associated with the vehicle;
the display processing unit performs a display process of displaying the self-location information and the location of the moving object that exists within a predetermined range from the self-location information on map data, and also performs a display process of superimposing the use condition information on the moving object;
the selection unit refers to the use condition information via the input unit, selects a plurality of the moving objects from the displayed moving objects, and assigns a desired dispatch ranking to the selected plurality of moving objects;
the output unit outputs, via the communication unit, to the vehicle dispatch management device, vehicle dispatch request information indicating a vehicle dispatch request by at least one of the selected plurality of mobile bodies and the self-location information;
The vehicle dispatch management related information acquisition unit further acquires, via the communication unit, vehicle dispatch request result information indicating a result of the vehicle dispatch request from the vehicle dispatch management device;
The boarding/alighting point designation unit designates at least one of a boarding point and an alighting point via the input unit,
The output unit further outputs boarding/alighting point information indicating at least one of the boarding point and the alighting point to the vehicle dispatch management device,
The vehicle dispatch management related information acquisition unit further acquires recommended boarding and alighting point information from the vehicle dispatch management device via the communication unit,
The boarding/alighting point designation unit designates at least one of the boarding point and the alighting point from the acquired recommended boarding/alighting point information. A vehicle dispatch request device according to claim 4 , a navigation device, and a vehicle dispatch management device according to any one of claims 1 to 3,
the vehicle dispatch management device is capable of communicating with the vehicle dispatch request device and the navigation device via a communication line network;
The navigation device includes a mobile object position information acquisition unit, a vehicle dispatch management related information acquisition unit, an approval unit, an output unit, a navigation unit, and a communication unit,
the mobile object position information acquisition unit acquires mobile object position information indicating a position of the mobile object via the communication unit;
The output unit outputs the moving object position information to a vehicle dispatch control device according to any one of claims 1 to 3,
The vehicle dispatch management related information acquisition unit acquires user location information indicating a location of a user and pick-up instruction information indicating a pick-up instruction from the vehicle dispatch management device via the communication unit,
The approval unit approves the pick-up instruction,
The output unit further outputs approval information indicating whether the pick-up instruction has been approved to a vehicle dispatch management device via the communication unit,
When the navigation unit approves the pick-up instruction, the navigation unit executes navigation based on the moving object position information and the self-position information.
A vehicle dispatch system , which is a navigation device that can be mounted on the mobile body that provides at least one of a product and a service and is managed by the vehicle dispatch management device . The method includes a dispatch request related information acquisition step, a navigation related information acquisition step, a moving object selection step, an output step, a dispatch request result information generation step, a traffic information acquisition step, and a recommended boarding and alighting point selection step,
The dispatch request related information acquisition step includes:
acquires, from the vehicle dispatch request device via a communication unit, user location information indicating a location of a user and vehicle dispatch request information indicating a vehicle dispatch request for at least one of the plurality of mobile objects selected by the user;
Furthermore, boarding and alighting point information indicating at least one of a boarding point and alighting point is acquired from the vehicle dispatch request device via the communication unit,
The navigation-related information acquiring step acquires, from the navigation device via the communication unit, mobile object location information indicating location information of a mobile object that provides at least one of a product and a service;
the moving object selection step includes selecting at least one moving object from the plurality of moving objects indicated in the vehicle dispatch request information based on a route from a location of the moving object to a location of the user;
The output step outputs vehicle pick-up instruction information indicating a vehicle pick-up instruction and self- location information to the navigation device mounted on the selected moving object via the communication unit;
The navigation-related information acquisition step further includes acquiring, via the communication unit, approval information from the selected moving body indicating whether the pick-up instruction has been approved, and
The vehicle dispatch request result information generating step generates vehicle dispatch request result information based on the approval information,
The output step further includes outputting the vehicle dispatch request result information to the vehicle dispatch request device via the communication unit.
The traffic information acquisition step acquires traffic information via the communication unit,
the moving object selection step includes selecting the moving object based on the acquired traffic information;
The output step outputs the acquired traffic information to the navigation device via the communication unit,
The recommended boarding and alighting point selection step includes selecting at least one of a recommended boarding point and alighting point based on the acquired traffic information and the acquired boarding and alighting point information;
The output step of this vehicle dispatch management method outputs recommended boarding and alighting point information indicating at least one of the selected recommended boarding point and alighting point to the vehicle dispatch request device via the communication unit. The system includes a self-location information acquisition step, a vehicle dispatch management related information acquisition step, a display processing step, a selection step, an output step, and a boarding/alighting point designation step,
The self-location information acquiring step acquires self-location information via a communication unit,
The vehicle dispatch management related information acquisition step includes acquiring, via the communication unit, vehicle location information indicating location information of a vehicle that provides at least one of a product and a service, and use condition information associated with the vehicle, from the vehicle dispatch management device according to any one of claims 1 to 3;
the display processing step performs a display process of displaying the self-location information and the location of the moving object present within a predetermined range from the self-location information on map data, and also performs a display process of superimposing the use condition information on the moving object;
the selection step includes selecting a plurality of the moving objects from the displayed moving objects by referring to the use condition information via an input unit, and assigning a desired dispatch ranking to the selected plurality of moving objects;
The output step includes outputting vehicle dispatch request information indicating a vehicle dispatch request by at least one of the selected plurality of mobile objects and the self-location information to a vehicle dispatch management device via the communication unit;
The vehicle dispatch management related information acquisition step further includes acquiring vehicle dispatch request result information indicating a result of the vehicle dispatch request from the vehicle dispatch management device via the communication unit;
The boarding/alighting point designation step designates at least one of a boarding point and an alighting point,
The output step further includes outputting boarding/alighting point information indicating at least one of the boarding point and the alighting point to the vehicle dispatch management device,
The vehicle dispatch management related information acquisition step further includes acquiring recommended boarding and alighting point information from the vehicle dispatch management device via the communication unit;
The boarding/alighting point designating step is a vehicle dispatch request method in which at least one of the boarding point and the alighting point is designated from the acquired recommended boarding/alighting point information. A program for causing a computer to execute each step of the method according to claim 6 or 7 .

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