JP6785513B2 - Dust collection business support system - Google Patents

Description

The present invention relates to a dust collection business management system that supports business of dust collection business by a garbage truck.

In the work of collecting household waste with a garbage truck, the workers who carry out the work should board the garbage truck and go around each of the predetermined garbage collection points (hereinafter referred to as "garbage stations"). Carry out garbage collection work at each garbage station while moving according to the garbage collection route set in. At this time, the workers are required to follow the directions of the garbage collection route that operates the garbage truck without error, and to visit each garbage station without jumping over. However, it is difficult for workers to memorize all the garbage stations of various garbage collection routes. Therefore, there is a demand for a garbage collection work support system that facilitates grasping the garbage collection route and the position of each garbage station in the garbage collection work by workers.

As a technique related to such a dust collection business support system, those described in Patent Documents 1 and 2 are known. The vehicle allocation support system for a patrol work vehicle described in Patent Document 1 is a map image of the position of a garbage station and its surroundings on the screen of an in-vehicle terminal device installed on a work vehicle on which a worker engaged in garbage collection work is on board. And, each garbage station on the garbage collection route displays a patrol point list arranged in order along the garbage collection route (Patents [0049], [0060] FIGS. 4 and 6]. , See Fig. 7). The worker of the work vehicle operates the patrol work vehicle by referring to the map on the screen of the in-vehicle terminal device and the patrol point list.

Patent Document 2 describes the garbage collection work of the garbage stations at the patrol points B11 and B12 when the garbage truck patrols the patrol points (garbage station points) B11 to Bm to be patrolled. When heading to the garbage station at the next patrol point B13 after finishing, the display circuit (35) of the communication device (40) mounted on the garbage truck is the patrol point (garbage station point) B11 to Bm to be patrolled. Is described, and among these displays, a patrol progress confirmation system for vehicles is described in which the patrol points B11 and B12 and the patrol points B13 are displayed in different modes (Paragraph [0010]-[]. 0012], see FIG. 7).

In Patent Document 3, the optimum operation route (garbage collection route) of the transport vehicle (1) (garbage truck) is calculated by the operation control device (7) provided in the management center (3), and the current transport is performed. The status (the status of completion of the garbage collection work) and the calculation result of the operation route are transmitted to the terminal device (8) mounted on the transport vehicle (1), and the terminal device (8) receives the received transport status and operation route. An operation control system that displays the calculation result as an image is described (see paragraphs [0068]-[0074] of the literature). In this operation control system, a map of the area around the carry-out point (garbage station) where the garbage collection work is carried out is displayed on the display screen of the terminal device (8), and the current location of the transport vehicle (1) is displayed on the map. Is represented by a car picture, the unloading point (garbage station) is indicated by a circle, the unloading point (garbage station) that has not been unloaded is indicated by a white circle, and the unloading point (garbage station) that has been unloaded is indicated by a black circle. (See the literature paragraph [0074], FIG. 7). The worker of the transport vehicle (1) operates the transport vehicle (1) with reference to the map displayed on the display screen of the terminal device (8).

JP-A-2017-30888 JP-A-6-282792 JP-A-2002-288794

In the garbage collection business of household waste in municipalities, the consignor such as the local government, which is the consignor, selects the garbage collector who is the consignee of the collection business and patrols each selected garbage collector. Divide the area. Then, the consignor or each garbage collector formulates a garbage collection route that goes around each garbage station (garbage collection point) in the assigned ward, and collects garbage according to the garbage collection route. Carry out business.

In the above Patent Documents 1 to 3, the worker of each garbage collector refers to the map displayed on the worker terminal and the patrol point list, and according to the determined garbage collection route, the garbage to be collected next. The work of moving the garbage collection vehicle toward the station and collecting the garbage at the destination garbage station is repeated.

However, if the division of the patrol area for each garbage collector is changed, or if the garbage collector or the worker of the garbage collector who is in charge of the patrol area of a certain ward is changed, the garbage collector will be in charge of the garbage collection work. Workers may be confused about the location of each garbage station on the garbage collection route they are in charge of for the first time. For example, the location of the garbage truck is displayed as a point on the map on the display screen of the terminal device for workers mounted on the garbage truck, but the map is like in a housing complex where similar scenery continues. If it is difficult to match the display with the actual scenery of the site, the location of the garbage station may not be immediately known and you may search around or pass by without noticing it. In addition, if garbage is left in a place other than the predetermined garbage station, and the place is near the original garbage station, the worker will ask whether the left garbage is garbage to be collected. You may be confused about your decision. Therefore, at the actual site of garbage collection work, there has been a demand for a garbage collection work support system that can more easily grasp the position of each garbage station.

Therefore, an object of the present invention is to provide a garbage collection business support system capable of homogenizing the garbage collection service at a high level without depending on the personal skill and experience value of the worker. is there. Another object of the present invention is to provide a garbage collection work support system that enables on-site workers who perform garbage collection work to more easily grasp the position of each garbage station on the garbage collection route. ..

The first configuration of the garbage collection business support system according to the present invention is a point (hereinafter referred to as "garbage station") in which a worker who performs a garbage patrol collection business performs a garbage collection work on a garbage collection route that patrols during the work. A management server that stores and manages information related to (.) (Hereinafter referred to as "station information"), a display and a pointing device that can be carried by workers, and a speaker, and communicates with the management server via a communication line. It is a garbage collection business support system equipped with a worker terminal device, which is a possible portable terminal device.
The station information includes station guide information which is information on the location of the garbage station and detailed guidance about the registered garbage station.
The worker terminal device is
A terminal-side route information storage means that stores a station list that is a permutation of the station information on the garbage collection route.
A route information acquisition means that acquires the station list from the management server via a communication line and stores it in the terminal-side route information storage means.
A map display means for displaying a map on the display and displaying a mark indicating the position of each garbage station on the garbage collection route on the map based on the station information of the station list.
A station list display means for displaying the station information included in the station list as a list of character information on the display.
A station selection means for selecting one of the garbage stations according to an instruction input from the pointing device by a worker, and
The station guide output means for displaying the station guide information related to the garbage station selected by the station selection means on the display or outputting the station guide information from the speaker is provided.

According to this configuration, when the garbage station S _i contained in the station list is selected by the station selecting means, a station guide information according to the garbage station S _i, by outputting from the display or a speaker on the display Even if the on-site worker who performs the garbage collection work is in charge of the garbage collection work of the garbage collection route for the first time, it is possible to surely carry out the collection work at each garbage station and collect the garbage. The quality of work can be improved. As a result, it is possible to homogenize the garbage collection service at a high level regardless of the personal skill level and experience value of the worker.

In the present invention, the "display and pointing device" includes a combination of a display and a mouse, a pen tablet (a combination of a display and a touch pen), and a touch panel display in which the functions of the display and the pointing device are integrated.

The second configuration of the dust collection business support system according to the present invention is the first configuration, in which the station guide information includes guidance to the garbage station in the vicinity of the garbage station or confirmation of the garbage station. Includes voice guide information that gives voice notifications of precautions at the time.
When the garbage station is selected by the station selection means, the station guide output means outputs the voice guide information related to the garbage station by a speaker provided in the worker terminal device. It is characterized by.

In this way, when the next garbage station to be collected is selected, the worker can safely relate to the garbage station even while driving by voice-notifying the guide information related to the garbage station. Be able to know information about the position and precautions when working.

The third configuration of the dust collection business support system according to the present invention is the first or second configuration, and the station guide information includes a guide indicating a detailed location of the garbage station in the vicinity of the garbage station. Contains figure information
The station guide output means is characterized in that, when the garbage station is selected by the station selection means, the guide drawing information related to the selected garbage station is displayed on the display.

In this way, when the next garbage station to be collected is selected, the position of the garbage station is displayed by displaying the guide diagram information showing the detailed location of the garbage station in the vicinity of the garbage station on the display. Even if it is difficult to understand from the road of the garbage collection route, the worker can correctly grasp the location of the garbage station.

Here, as the guide map information, detailed two-dimensional map or three-dimensional map information showing the positional relationship between the road, the structure, the landmark and the garbage station in the vicinity of the garbage station can be used. In particular, in order to make it easier for workers to grasp, it is preferable to use the information of the three-dimensional map as the guide map information.

The fourth configuration of the dust collection business support system according to the present invention is the third configuration, and the station guide information includes precaution information which is information on precautions for garbage collection work related to the dust station. Is included,
When the garbage station is selected by the station selection means, the station guide output means displays the precaution information together with the guide diagram information related to the selected garbage station on the display. It is a feature.

In this way, by displaying the caution information together with the guide map information on the display, the worker can more accurately grasp the location and state of the garbage station.

The fifth configuration of the dust collection business support system according to the present invention is the configuration of any one of the first to four, and the station guide information includes the road of the garbage collection route in the vicinity of the garbage station. Includes guide video information showing the landscape as you move from to the garbage station.
When the garbage station is selected by the station selection means and a video playback instruction is input by the pointing device, the station guide output means obtains the guide video information related to the selected garbage station. It is characterized in that it is to be displayed on a display.

If the worker is unfamiliar with the collection work of the garbage collection route, it may take time to find the garbage station and the work efficiency may decrease, or the garbage station may be overlooked and pass through, resulting in a decrease in work efficiency. By displaying the guide video information on the display, it is possible to effectively prevent such a decrease in work efficiency.

The sixth configuration of the dust collection business support system according to the present invention is the configuration of any one of the first to fifth, and the station information is the photograph information of the registered garbage station (hereinafter, "station photograph information"). ”), And includes
The station photograph display means for displaying the station photograph information related to the garbage station selected by the station selection means on the display is provided.

According to this configuration, when the garbage station S _i contained in the station list is selected by the station selecting means, on the display, by displaying the station photographic information of the garbage station S _i, the garbage collection operations Even if it is difficult for the on-site worker to make a correspondence between the map display and the actual on-site scenery, the location of each garbage station on the garbage collection route can be determined by referring to the station photo information. It becomes possible to easily grasp. In particular, when a worker is in charge of the garbage collection work of the garbage collection route for the first time, by referring to the station photo information, it is possible to surely carry out the work without overlooking the garbage station. In addition, if garbage is left in a place other than the designated garbage station near the original garbage station, the worker refers to the station photo information and the left garbage is in the designated garbage station. It becomes possible to easily determine that the item is not placed at the point, and it is possible to accurately carry out the garbage collection work according to the rules decided by the consignor.

The seventh configuration of the dust collection business support system according to the present invention is that the worker terminal device is the sixth configuration.
An imaging means having a function of photographing the periphery of the dust station and capturing it as an image.
When an image is captured by the imaging means in a state where one of the station information is selected by the station selection means, the station photo registration is registered in the station list as the station photo information related to the station information. Means and
When the station photo information related to the station information is newly registered in the station list by the station photo registration means, the route information updating means for transmitting the station photo information related to the station information to the management server. Prepare,
The management server
A server-side route information storage means for storing and managing the garbage collection route and the station list on the garbage collection route, and
When the station photo information related to the station information is received from the worker terminal device, the station photo information related to the station information in the station list managed by the route information storage means by the station photo information. It is characterized by being equipped with a station photo updating means for updating.

According to this configuration, when the station photo information of garbage station S _i is not registered in the station information, workers Pa that travel to the site for garbage collection business, so that he is easy to understand on the spot It is possible to take a station photograph of the garbage station and register it in the station information. Station photo information newly photographed, to be managed in the server-side route information storage unit of the management server, then when the other workers Pb is directed to the waste station S _i is the earlier workers Pa The registered station photo information can be referred to, station photo information of each garbage station can be shared among workers, and information can be accumulated and shared to improve the efficiency of garbage collection work. ..

The eighth configuration of the dust collection business support system according to the present invention is the sixth or seventh configuration, in which the station photo display means is displayed on the touch panel display together with the map displayed by the map display means. It is characterized in that the station photograph information related to the garbage station selected by the station selection means is simultaneously displayed on the screen of the touch panel display.

According to this configuration, when the station selecting means garbage station S _i is selected, on the display, the station photographic information of the garbage station S _i, simultaneously display together with the map of the periphery of the garbage station S _i As a result, on-site workers who perform garbage collection work can refer to both the map and station photo information to trash even if it is difficult to match the map display with the actual scenery of the site. It becomes possible to more easily grasp the position of each garbage station on the collection route.

In the program according to the present invention, information (hereinafter referred to as "station") relating to a point (hereinafter referred to as "garbage station") in which a worker who performs a garbage patrol collection work performs a garbage collection work on a garbage collection route that patrols during the work A worker who is a portable terminal device that is portable to the worker, has a display, a pointing device, and a speaker, and can communicate with the management server via a communication line. A computer program used in a garbage collection business support system including a terminal device, wherein the portable terminal device is loaded into the portable terminal device and executed to cause the portable terminal device to be loaded into any one of the first to eighth items. It is characterized in that it functions as the portable terminal device of the dust collection business support system having the above configuration.

As described above, according to the present invention, when a garbage station included in the station list is selected by the station selection means, the station guide information related to the garbage station is displayed on the display or output from the speaker. Therefore, even if the on-site worker who performs the garbage collection work is in charge of the garbage collection work of the garbage collection route for the first time, it becomes possible to surely carry out the collection work at each garbage station, and the garbage. The quality of collection work can be improved. As a result, it is possible to homogenize the garbage collection service at a high level regardless of the personal skill level and experience value of the worker.

In addition, on-site workers who perform garbage collection work can refer to station guide information and station photo information to obtain garbage even if it is difficult to match the map display with the actual scenery of the site. It is possible to easily grasp the position of each garbage station on the collection route. As a result, it is possible to carry out the work reliably without overlooking the garbage station, and it is not necessary to search for the garbage station, so that the efficiency of the garbage collection work can be improved. In addition, even if garbage is left at a place other than the designated garbage station, the worker refers to the station guide information and station photo information and places the left garbage at the designated garbage station. It becomes possible to easily determine that the waste has not been removed, and it is possible to accurately carry out the garbage collection work according to the rules decided by the consignor.

It is a block diagram which shows the whole structure of the dust collection business support system which concerns on Example 1 of this invention. (A) ER diagram (Entity Relationship Diagram) (in IDEF1X notation) and (b) each representing the data structure of the route information database stored in the route information storage unit 102 and the ST photo storage unit 103 of the management server 1 of FIG. It is an explanatory table showing the contents of each field of the table. FIG. 5 is an ER diagram showing a data structure of a route information database relating to current route information stored in the route information storage unit 304 and the ST photo storage unit 306 of the worker terminal device 3 of FIG. It is a flowchart which shows the operation from the login of the dust collection work support system to the display of the main screen of the worker terminal device. It is a figure which shows the display composition of the work support main screen which is displayed on the touch panel display 317 of a worker terminal apparatus 3. 6 is a flowchart showing the operation of the worker terminal device 3 in a state where the work support main screen is displayed on the touch panel display 317 of the worker terminal device 3. It is a block diagram which shows the whole structure of the dust collection business support system which concerns on Example 2. FIG. Each of (a) ER diagram and (b) each table representing the data structure of the route information database stored in the route information storage unit 102, the ST photo storage unit 103, and the ST guide information storage unit 103a of the management server 1 of FIG. It is an explanatory table showing the field contents. FIG. 7 is an ER diagram showing a data structure of a route information database relating to current route information stored in the route information storage unit 304, the ST photo storage unit 306, and the ST guide information storage unit 306a of the worker terminal device 3 of FIG. 7. It is a figure which shows the display composition of the work support main screen which is displayed on the touch panel display 317 of the worker terminal apparatus 3 of Example 2. FIG. It is a figure which shows the station information enlarged display state of the business support main screen displayed on the touch panel display 317 of the worker terminal apparatus 3 of Example 2. FIG. FIG. 5 is a flowchart showing the operation of the worker terminal device 3 in a state where the work support main screen is displayed on the touch panel display 317 of the worker terminal device 3 of the second embodiment. It is a flowchart which shows the operation of the station guide enlargement processing. It is a figure which shows an example of the guide video information. It is a photograph showing an incomprehensible example of an actual garbage station.

Hereinafter, embodiments for carrying out the present invention will be described with reference to the drawings.

(1) Definition of terms The main terms used in this specification are defined as follows. “Garbage collection service” refers to the work of patrolling a designated area, collecting garbage at each point in the area, and collecting it at a garbage disposal center. A "garbage-collecting agent" is a person who collects garbage as a business. "Consigner" means a person (local government, etc.) who outsources garbage collection work. “Consignee” means a garbage collection company that outsources garbage collection operations. A "work truck" is a garbage truck owned by a garbage truck. A "worker" is an employee of a garbage collector who actually performs garbage collection work on site. The "garbage-collecting route" is a route that goes around while collecting garbage. The "garbage-station" (hereinafter abbreviated as "ST") refers to a garbage collection point on a patrol route for patrol collection of garbage, which is a point (collection point) for collecting garbage.

"Management server" means a server that manages and supports garbage collection operations. The "worker terminal" or "worker terminal device" refers to a portable terminal device used by a worker. "Global Navigation Satellite System" (GNSS) is a general term for satellite positioning systems such as GPS, GLONASS, Galileo, and Quasi-Zenith Satellite (QZSS).

A "list" is one of the basic data structures, and is a kind of container (collection) in which 0 or more data are stored in an order. “Station photo” (ST photo) refers to photographic image data of a garbage station. "Station information" (ST information) is information related to each garbage station on the garbage collection route (location, name, belonging garbage collection route, order number on the belonging garbage collection route, address). Notation, information such as station photos of garbage stations). The "station list" (ST list) is a list consisting of a permutation of information related to a garbage station on a garbage collection route. The "ST-photo display cell" means a cell (unit subdivision) for displaying an ST photo on the screen. "Job completed information" for a garbage station means information on whether or not the garbage collection work for the garbage station has been completed. The "job implementation information" for a garbage station refers to the work completed information for the garbage station and the information regarding the completion time of the garbage collection work.

A "widget" is an interface component of a GUI (Graphical User Interface). An "electronic button" is a widget that accepts instructions to make some selection by pressing (clicking or tapping) it. An "electronic tab" is a widget that, when pressed (clicked or tapped), inputs a switching instruction for switching and displaying various things in the same area on the screen.

A "click" is an input operation using a pointing device, and refers to a selection operation of specific coordinates on the screen, such as pressing and releasing a button while the cursor is located on an icon or menu on the screen. .. “Tap” is an input operation on the touch panel display, and means an operation of lightly pressing an icon or menu on the screen with a finger once. "Swipe" is an input operation on a touch panel display, which is an operation of pressing a screen with a finger and moving the finger so as to sweep in a certain direction while keeping the finger in contact with the screen. “Flick” is an input operation on a touch panel display, which is an operation of pressing a screen with a finger and then moving the finger in a swift manner. "Pinch-in" is an input operation for a touch panel display, and refers to an operation in which two fingers (thumb and index finger) are slid on the surface of the touch panel display and the distance between them is narrowed. "Pinch-out" is an input operation to the touch panel display, and refers to an operation of moving two fingers (thumb and index finger) while sliding the surface of the touch panel display so as to widen the distance between them. .. "Scroll" is a method of displaying content that does not fit on the screen, such as text and images, by sliding it horizontally or vertically in computer graphics.

(2) Configuration of Dust Collection Business Support System FIG. 1 is a block diagram showing the overall configuration of the dust collection business support system according to the first embodiment of the present invention. The dust collection business support system of the first embodiment includes a management server 1 installed in the management center, a map data distribution server 2 installed to perform a map data distribution service, and a worker on each work vehicle. It is provided with one or more worker terminal devices 3 which are portable terminal devices, and these management servers 1, a map data distribution server 2, and each worker terminal device 3 can communicate with each other via a communication line 4. It is connected. Specifically, each worker terminal device 3 is a portable device including an arithmetic unit, a storage device, a display, a pointing device, a camera 318 (imaging device), and a GNSS receiver, such as a smartphone, a tablet, and a laptop computer. Information and communication equipment that can be used is used. In this embodiment, it is assumed that the worker terminal device 3 includes a touch panel display 317 that integrates a display and a pointing device. Further, the map data distribution server 2 may be a dedicated server installed in the management center, or another map information distribution vendor (providing a map data distribution service) existing on the communication network using the communication line 4. It may be a cloud server owned by the vendor).

The management server 1 includes a communication unit 101, a route information storage unit 102, an ST photo storage unit 103, a master data distribution unit 104, an ST photo update unit 105, a business progress update unit 106, and a trustee information storage unit 107. These partial configurations are configured as functional modules in the management server 1 by loading and executing a dedicated computer program in the management server 1. The communication unit 101 is a module that performs processing for performing data communication with the communication line 4. The route information storage unit 102 is a database module that stores and manages information related to each garbage collection route (hereinafter referred to as “route information database”). The ST photo storage unit 103 is a module that stores image data of ST photos of each garbage station. Although the route information storage unit 102 and the ST photo storage unit 103 are described separately here for convenience of explanation, the route information database is managed across the route information storage unit 102 and the ST photo storage unit 103. It is assumed that the part of the table (ST photo information table in FIG. 2) that handles ST photo data in this route information database is stored in the ST photo storage unit 103. The route information distribution unit 104 is a module that performs a process of distributing information about a garbage collection route stored in the route information storage unit 102 to each worker terminal device 3. When the ST photo updating unit 105 receives the photo data of each garbage station from each worker terminal device 3, the ST photo updating unit 105 updates the photo data related to the garbage station in the route information database managed by the route information storage unit 102. It is a module that performs processing. When the work progress update unit 106 receives the work progress information of the garbage collection route from each worker terminal device 3, the progress information of the garbage collection route is stored in the route information database managed by the route information storage unit 102. It is a module that performs the process of updating. The trustee information storage unit 107 contains information about each trustee (trustee ID, trustee name, etc.) and information about the work vehicle belonging to the trustee (work vehicle ID, trustee ID of the trustee to which the work vehicle belongs). , The vehicle number of the work vehicle, etc.) and information about each worker belonging to the trustee (worker ID, trustee ID of the trustee to which the worker belongs, name of the worker, etc.) are stored and managed in the database. -It is a module.

The worker terminal device 3 includes a communication unit 301, an imaging unit 302, a GNSS receiving unit 303, a route information storage unit 304, a trajectory information storage unit 305, an ST photo storage unit 306, a route information acquisition unit 307, and a map information acquisition unit 308. It includes a map information storage unit 309, a map display unit 310, an ST list display unit 311, an ST selection unit 312, an ST photo display unit 313, an ST photo registration unit 314, a route information update unit 315, and a master data storage unit 316. These partial configurations are configured as functional modules in the management server 1 by loading and executing a dedicated computer program (application) in the worker terminal device 3. The communication unit 301 is a module that performs processing for performing data communication with the communication line 4. The imaging unit 302 is a module that performs a process of taking a picture by a camera 318 mounted on the worker terminal device 3. The GNSS receiving unit 303 is a module that performs a process of acquiring the position information of the worker terminal device 3 by using the global positioning satellite system (GNSS) by the GNSS receiver. The route information storage unit 304 is a module that stores and manages information (hereinafter referred to as "current route information") related to a garbage collection route that is currently engaged in garbage collection business. The locus information storage unit 305 is a module that stores and manages the locus of position information acquired by the GNSS receiving unit 303 during the period of the garbage collection work currently being performed. The ST photo storage unit 306 is a module that stores and manages image data of photographs taken by the imaging unit 302. The route information acquisition unit 307 is a module that acquires information on the garbage collection route by communicating with the management server 1 via the communication line 4 by the communication unit 301. The map information acquisition unit 308 is a module that acquires map information by communicating with the map data distribution server 2 via the communication line 4 by the communication unit 301. The map information storage unit 309 is a module that temporarily stores and manages the map information acquired by the map information acquisition unit 308 in the internal storage device of the worker terminal device 3. The map display unit 310 is a module that adds various additional information to the map acquired by the map information acquisition unit 308 and displays it on the touch panel display 317. The ST list display unit 311 is a module that performs a process of displaying the ST list related to the current route information on the touch panel display 317. The ST selection unit 312 is a module that performs a process of selecting one garbage station in the ST list according to an instruction input from the touch panel display 317. The ST photo display unit 313 is a module that performs a process of displaying the ST photo of the garbage station selected by the ST selection unit 312 on the touch panel display 317. The ST photo registration unit 314 is a module that performs a process of registering the ST photo of the dust station taken by the imaging unit 302 in the ST list. The route information update unit 315 is a module that updates the business execution information of each garbage station in the ST list according to the instruction input from the touch panel display 317. The master data storage unit 316 is a module that stores and manages master data related to a trustee (garbage collector) to which a worker who uses the worker terminal device 3 belongs.

(3) Database data structure FIG. 2 shows (a) an ER diagram and (b) showing the data structure of the route information database stored in the route information storage unit 102 and the ST photo storage unit 103 of the management server 1 of FIG. It is an explanatory table showing the contents of each field of each table. In this embodiment, the route information database stored in the route information storage unit 102 and the ST photo storage unit 103 includes four tables (route information table, station information table, station photo information table, business execution information table). An example of configuring as a relational database is shown.

The route information table is a table that manages information related to the garbage collection route, and includes "route ID", "trustee ID" (ID of the trustee who has been entrusted with the garbage collection work related to the garbage collection route), and "route name" ( It has fields for "garbage collection route name"), "route locus data" (data of coordinate information of point strings representing the route of the garbage collection route), and "garbage type" (type of garbage to be collected). In this embodiment, the route locus data is directly stored in the route information table, but from the viewpoint of saving memory and speeding up the arithmetic processing of the database, the route locus data is stored in the route information storage unit 102. , Separately, it may be saved as an independent file individually, and the root information table may be configured to manage the file name of the file.

The station information table is a table that manages information about each garbage station on the garbage collection route, and is a "station ID", "route ID" (route ID of the garbage collection route to which the garbage station belongs), and "sequence number" (garbage). It has the fields of "Sequence number of garbage station on collection route", "Station name" (name of garbage station), "Position coordinates" (distance coordinates of garbage station), and "Address" (address notation of garbage station). There is.

The station photo information table is a table that manages the photo information of each trash station on the trash collection route, and is a "station photo ID", "station ID" (station ID of the trash station related to ST photo), "ST photo display". Each field is provided with "cell number" (cell number of ST photo display cell in which ST photo is registered) and "ST photo data" (image data of ST photo). In this embodiment, the image data of the ST photo is directly stored in the station photo information table, but from the viewpoint of saving memory and speeding up the arithmetic processing of the database, the image data of the ST photo is the root information. The image file may be separately stored in the storage unit 102 as an independent image file, and the station photo information table may be configured to manage the file name of the image file. The ST photo display cell will be described later.

The business execution information table is a table that manages business execution information of each garbage station on the garbage collection route, and is "business execution information ID", "station ID" (station ID of the garbage station related to business execution information), " Each field is provided with "worker ID" (worker ID of the worker who carried out the garbage collection work related to the work execution information) and "date and time" (date and time when the garbage collection work related to the work execution information was carried out).

FIG. 3 is an ER diagram showing a data structure of a route information database relating to current route information stored in the route information storage unit 304 and the ST photo storage unit 306 of the worker terminal device 3 of FIG. In this embodiment, the route information database stored in the route information storage unit 304 and the ST photo storage unit 306 is configured as a relational database having two tables (station information table and station photo information table). .. In FIG. 1, for convenience of explanation, the route information storage unit 304 and the ST photo storage unit 306 are described separately, but the route information database related to the current route information includes the route information storage unit 304 and the ST photo storage unit 306. It is assumed that the part of the table (ST photo information table in FIG. 3) that handles ST photo data in this route information database is stored in the ST photo storage unit 306. The station information table of FIG. 3 is the same as the station information table of FIG. 2, but since the worker terminal device 3 handles only the information of one specified garbage collection route, the “route ID” field is omitted. There is. In addition, a "worked flag" field has been added to indicate whether or not the garbage collection work at the garbage station has been completed. Further, the station photo information table of FIG. 3 is the same as the station photo information table of FIG.

(4) Operation of the dust collection business support system (4.1) From login to display of the main screen of the worker terminal device Figure 4 shows from login of the dust collection business support system to display of the main screen of the worker terminal device. It is a flowchart which shows the operation. The worker P logs in to the management server 1 from the worker terminal device 3 when starting the garbage collection work (S101, S201). The login process between the worker terminal device 3 and the management server 1 is the same as the well-known login process, and the worker P inputs the worker ID and password from the worker terminal device 3 to log in.

Next, the worker terminal device 3 executes a master data acquisition process for acquiring master data from the management server 1 (S102, S202). In this master data acquisition process, first, the route information acquisition unit 307 of the worker terminal device 3 transmits a master data distribution request to the management server 1. When the route information distribution unit 104 of the management server 1 receives the master data distribution request from the worker terminal device 3, the route information distribution unit 104 refers to the database managed by the trustee information storage unit 107 and works on the worker P who is currently logged in. The trustee ID of the trustee (garbage collector) B to which the worker P belongs is specified from the member ID, and the trustee is referred to the database managed by the trustee information storage unit 107 and the route information storage unit 102. Information about each work vehicle belonging to B (work vehicle ID, vehicle number of work vehicle, etc.) and information about the garbage collection route related to the trustee B (route ID, route name, garbage type, etc.) are extracted. The extracted data is transmitted to the worker terminal device 3 as master data. When the route information acquisition unit 307 of the worker terminal device 3 receives the master data, it stores it in the master data storage unit 316.

Next, the worker P receives various information (vehicle number of the work vehicle, type of collected garbage, garbage collection route, etc.) for specifying the garbage collection work to be carried out from the worker terminal device 3 (hereinafter, "implementation work". "Specific information") is input (S103). At this time, the route information acquisition unit 307 uses the master data stored in the master data storage unit 316, and the worker P uses the "vehicle number of the work vehicle", "type of collected garbage", and "garbage collection route". Various selection menus for inputting the above are created and displayed on the touch panel display 317. The worker P inputs the execution work specific information by selecting information such as "vehicle number of work vehicle", "type of collected garbage", "garbage collection route" from various displayed selection menus. The route information acquisition unit 307 transmits the input execution work specific information to the management server 1 together with the route information distribution request (S104). When the route information distribution unit 104 of the management server 1 receives the route information distribution request and the execution work specific information (S203), the ST information (of the garbage station) of each garbage station on the garbage collection route specified by the execution work specific information Location, name, garbage collection route to which the garbage belongs, sequence number on the garbage collection route to which the garbage belongs, address notation, ST photo of the garbage station, etc.) are extracted from the route information database, and the ST list of each extracted garbage collection route. Is generated, and the ST list and each ST information related to the ST list are transmitted to the worker terminal device 3 (S204). In addition, the route information distribution unit 104 extracts the work completed information (information on whether or not the garbage collection work of the garbage station is completed) of each garbage station on the garbage collection route from the business execution information table of the route information database. Then, the work completed information is transmitted to the worker terminal device 3 (S205).

Assuming that N garbage stations S ₁ , S ₂ , ..., _NS are arranged in this order on the garbage collection route, the ST list related to this garbage collection route is permuted (S ₁ , ₁ ,). S ₂ , ..., S _N ).

The route information acquisition unit 307 of the worker terminal device 3 stores the ST list, ST information, and work completed information received from the management server 1 in the route information storage unit 304 and the ST photo storage unit 306 (S105). Here, the ST photo storage unit 306 stores the image data of each ST photo included in each ST information.

Finally, the map display unit 310, the ST list display unit 311 and the ST photo display unit 313 of the worker terminal device 3 are displayed on the touch panel display 317 of the worker terminal device 3 as shown in FIG. 5A. The support main screen is displayed (S106). The explanation of the business support main screen will be explained in detail in the next section.

(4.2) Display of ST Photograph and Registration of ST Photograph FIG. 5 is a diagram showing a display configuration of a business support main screen displayed on the touch panel display 317 of the worker terminal device 3. FIG. 5A shows a standard display state, and FIG. 5B shows a station photograph enlarged display state. In FIG. 5A, on the business support main screen in the standard display state, the contractor / business information display field 10, the map display area 11, the ST list display area 12, the ST information display area 13, the work progress status display area 14, The ST search button 15, the ST address display area 16, the work completion transmission button 17, the map display tab 18, the station information tab 19, the weighing tab 20, and the inquiry tab 21 are arranged.

The trader / business information display column 10 is a column (area) for displaying the vehicle number of the work vehicle, the type of garbage subject to the garbage collection work, and the garbage collection route name of the garbage collection work. The map display area 11 is an area for displaying a map image around the garbage collection route. The map display unit 310 displays the map information acquired from the map data distribution server 2 via the communication line 4 in the map display area 11, and displays the position of each garbage station on the map with a mark “●”. , The locus of the current position and position information acquired by the GNSS receiving unit 303 is displayed by a dotted line. Further, the map display unit 310 displays the current position information of the worker terminal device 3 output by the GNSS receiving unit 303 on the map as an icon indicating its own position (for example, an icon such as the shape of an automobile).

The ST list display area 12 is an area for displaying a list (ST list) of garbage collection points on the garbage collection route. In the ST list display area 12, individual ST information 12a is displayed side by side from top to bottom in the order of the sequence numbers of each garbage station along the garbage collection route. Each individual station information 12a includes the garbage station _Si (name (notation such as "in front of the square" in the upper left), the sequence number on the garbage collection route to which it belongs (indicated by the number in the lower left), and work completed information (right). Notation of uncollected / collected below)) is displayed. By swiping or flicking the ST list display area 12 up and down on the touch panel display 317, the ST list displayed in the ST list display area 12 can be scrolled up and down.

The ST information display area 13 is an area for displaying information about a garbage station such as an ST photograph of a garbage collection point on a garbage collection route, and is composed of two ST photo display cells 13f and 13f at the top and bottom. The ST photo 13a or the photo unregistered mark 13b (mark indicating that the ST photo is not registered) is displayed in each ST photo display cell 13f, and the camera button 13c (camera for taking a photo) is displayed at the upper part of the cell. (Electronic button to start the application), registration button 13d (electronic button to enter the instruction to register the ST photo in the ST list), and enlarged display button 13e (electronic button to enter the enlarged display instruction of the ST photo) are displayed. There is. In this embodiment, an example in which two ST photo display cells 13f and 13f are arranged in the ST information display area 13 is shown, but in the present invention, the ST photo display cells arranged in the ST information display area 13 are shown. The number of 13f is not limited to this, and may be one or three or more. When arranging two or more ST photo display cells 13f in the ST information display area 13, a list of ST photo display cells 13f displayed on the screen by swiping or flicking the ST information display area 13 Can also be configured to scroll up and down. However, it is most preferable that the number of ST photo display cells 13f is two from the viewpoint of simplifying the operation of the worker, easy management of the photo data, and securing a sufficient amount of ST photo information that can be registered. it is conceivable that.

The work progress status display area 14 is an area for displaying the progress status (number of end-of-business STs / total number of STs) of the garbage collection work in the garbage collection route. The ST search button 15 is an electronic button for inputting an instruction to search for a specific garbage station. The search for a specific garbage station is executed by a normal search method (a method of displaying a search screen and performing a search process), and details are omitted here. The ST address display area 16 is an area for displaying the sequence number of the currently selected garbage station (the number part enclosed in []) and the address notation (such as "○○ Ichiei 1230-1"). The work completion transmission button 17 is an electronic button for inputting an instruction to notify the management server 1 that the garbage collection work has been completed for the currently selected garbage station. The map display tab 18 is an electronic tab for inputting selection instructions for displaying the screens of the map display area 11 and the ST information display area 13.

The station information tab 19 is an electronic tab for inputting a selection instruction for displaying an information input screen (input screen for a photograph or the like of uncollectible garbage) of a garbage collection point in a garbage collection business. The weighing tab 20 is an electronic tab for inputting a selection instruction for displaying a screen related to weighing information of collected garbage. The inquiry tab 21 is an electronic tab for inputting a selection instruction for displaying a screen related to the inquiry.

Further, in FIG. 5B, on the business support main screen in the station photo enlarged display state, the ST information enlarged display window 22 is displayed on almost the entire surface, and the ST photo 13a is displayed in the center of the ST information enlarged display window 22. It is enlarged. Further, on the lower side of the enlarged ST photograph 13a, an OK button 23 for inputting an instruction to close the ST information enlarged display window 22 is arranged.

FIG. 6 is a flowchart showing the operation of the worker terminal device 3 in a state where the work support main screen is displayed on the touch panel display 317 of the worker terminal device 3.

On the business support main screen of FIG. 5A, by clicking or tapping the garbage station S displayed by the mark “●” on the map of the map display area 11 or the individual station information 12a of the ST list display area 12. , when the selection instruction of one garbage station is inputted (S301), ST selecting unit 312, the ST information of the selected garbage station _{S i,} obtained from the route information storage unit 304 and ST photo storage unit 306, and select state display individual station information 12a of the garbage station S _i (display state surrounded by the thick lines (see FIG. 5 (a))) in the ST list display area 12. Moreover, ST photograph display unit 313, two ST photographic display cells 13f of the ST information display area 13, in 13f, and displays the ST photo garbage station _{S i} (S302). Here, if the ST photo corresponding to the cell number (0 or 1) of any ST photo display cell 13f is not registered in the route information database managed by the route information storage unit 304, the ST photo The display unit 313 displays the photo unregistered mark 13b in the ST photo display cell 13f.

When the camera button 13c in any ST photo display cell 13f of the ST information display area 13 is selected (clicked or tapped) on the business support main screen of FIG. 5A (S303), the image pickup unit 302 performs incorporation of photographic images by the camera 318, ST photograph display unit 313 displays the ST photos captured garbage station _{S i} to the ST photographic display cell 13f (S304). If the ST photo has already been displayed in the ST photo display cell 13f, the displayed photo is deleted and the newly taken ST photo is displayed in the ST photo display cell 13f. To do.

When the registration button 13d in any ST photo display cell 13f of the ST information display area 13 is selected (clicked or tapped) on the business support main screen of FIG. 5A (S303), the ST photo registration unit 314 Registers the image data of the ST photo displayed in the ST photo display cell 13f in the station photo information table of the route information database. Further, the ST photo registration unit 314 transmits the information (image data of the ST photo, station ID, cell number) to the management server 1 together with the ST photo update request (S306). When the ST photo update unit 105 of the management server 1 receives the ST photo update request (S401), the information received in association with the ST photo update request (image data of the ST photo, station ID, cell number). Is registered in the station photo information table of the route information database managed by the route information storage unit 102 (S402).

When the enlarged display button 13e in any of the ST photo display cells 13f of the ST information display area 13 is selected (clicked or tapped) on the business support main screen of FIG. 5A (S307), the ST photo display unit. If the ST photo 13a is registered in the selected ST photo display cell 13f, the 313 enlarges the ST photo 13a to fill the screen of the touch panel display 317 and displays it as shown in FIG. 5 (b). The ST photo enlargement processing (S311 to S313) is performed (S308).

In the ST photo enlargement process, as shown in FIG. 5B, the ST photo display unit 313 opens the ST information enlargement display window 22 to fill the screen of the touch panel display 317, and in the selected ST photo display cell 13f. The ST photograph 13a is displayed in the ST information enlarged display window 22 (S311). The OK button 23 is also displayed at the lower part of the ST information enlarged display window 22. When the OK button 23 is selected (clicked or tapped) in the ST information enlarged display window 22 (S312), the ST photo display unit 313 closes the ST information enlarged display window 22 (S313), and FIG. 5 (a) shows. Returns to the standard display state of the business support main screen of.

Thus, when the garbage station S _i is selected, on the touch panel display 317, the ST photograph 13a of the garbage station S _i, by displaying together with the map of the periphery of the garbage station S _i, garbage collection operations Even if it is difficult for the on-site worker P to make a correspondence between the map display and the actual on-site scenery, he / she can refer to both the map and ST photo 13a on the garbage collection route. The position of each garbage station can be grasped more easily. In particular, when the worker P is in charge of the garbage collection work of the garbage collection route for the first time, it is possible to surely carry out the work without overlooking the garbage station by referring to both the map and ST photo 13a. It becomes. In addition, when garbage is left in a place other than the designated garbage station near the original garbage station, the worker P refers to ST Photo 13a and the garbage station where the left garbage is decided. It becomes possible to easily determine that the garbage is not placed at the above point, and it is possible to accurately carry out the garbage collection work according to the rules decided by the consignor. In addition, the ST photographic enlargement process described above, can be easily enlarge the ST photograph 13a of garbage station S _i registered in the ST photographic display cell 13f, garbage station that is reflected in the ST photograph 13a it is difficult to see small Even in that case, the worker P can easily enlarge and confirm it.

Moreover, workers P, by clicking or tapping individual station information 12a of garbage station S _i position or ST list display area 12 of the waste station S _i on the map of the map display area 11, a garbage station S _i Since the ST photograph can be selected and displayed, the operation is intuitively easy to understand, and even the worker P who is unfamiliar with the operation can easily operate the worker terminal device 3.

If the ST photo 13a of the garbage station is not registered, the worker Pa who went to the site for the garbage collection work takes the ST photo of the garbage station on the spot so that he / she can easily understand. , Can be registered in the route information database. Since the newly taken ST photo is managed by the root information storage unit 102 and the ST photo storage unit 103 of the management server 1, when another worker Pb heads for the garbage station after that, he / she works first. The ST photo registered by the member Pa can be referred to, and the ST photo information of each garbage station can be shared among the workers.

(4.3) Registration of business execution information When the work completion transmission button 17 is selected (clicked or tapped) on the business support main screen of FIG. 5 (a) (S309), the route information update unit 315 is selected. and with the station ID of the garbage station S _i are, it transmits the practitioner information regarding the implementation result of garbage collection operations in the waste station to the management server 1 (S310). In this case, the route information updating unit 315 in the station information table of the route information database route information storage unit 304 manages the working flag of the garbage station S _i to "Work Done" (see FIG. 3), ST list display of individual station information 12a of the garbage station S _i of the display area 12 also changes the "uncollected" to "collected". When the work completion transmission button 17 is selected (clicked or tapped), the ST selection unit 312 sets the next garbage station S _{i + 1} of the current garbage station S _i in the ST list to the selected state, and the ST list accordingly. The display unit 311 changes the display of the selected state of the ST list display area 12, and the ST photo display unit 313 displays the ST photo of the garbage station _{Si + 1 in} the ST information display area 13. Further, the map display unit 310 displays a map of the surrounding area centered on the garbage station _{Si + 1} in the map display area 11. As a result, the ST photograph of the garbage station S _{i + 1 to which} the worker P should go next is automatically displayed in the ST information display area 13, and the map around the garbage station S _{i + 1} is automatically displayed in the map display area 11. Therefore, the work of the worker P operating the worker terminal device 3 can be omitted, the troublesome operation is eliminated, and the work efficiency is further improved.

When the management server 1 receives the business execution information (S403), the management server 1 registers the business execution information in the business execution information table of the route information database managed by the route information storage unit 102 (S404) (see FIG. 2).

FIG. 7 is a block diagram showing the overall configuration of the dust collection business support system according to the second embodiment. In FIG. 7, the same components as those in FIG. 1 of the first embodiment are designated by the same reference numerals, and the description thereof will be omitted. In the dust collection business support system of this embodiment, the management server 1 is newly provided with the ST guide information storage unit 103a. In addition, the worker terminal device 3 is newly provided with an ST guide information storage unit 306a, an ST guide output unit 313a, and a speaker 319.

The ST guide information storage unit 103a and the ST guide information storage unit 306a are modules that store station guide information related to each garbage station. "Station guide information" refers to information regarding detailed guidance about a garbage station. In this embodiment, the station guide information includes guide map information in the vicinity of the garbage station, voice guide information (navigation voice information) that provides voice notifications such as guidance to the garbage station or precautions when confirming the collection point, and the vicinity of the garbage station. 3D polygon model information and route guidance video information are included.

The ST guide output unit 313a is a module that outputs station guide information from the touch panel display 317 and the speaker 319 of the worker terminal device 3. The detailed operation of the ST guide output unit 313a will be described later.

FIG. 8 is an ER diagram (Entity Relationship Diagram) showing the data structure of the route information database stored in the route information storage unit 102, the ST photo storage unit 103, and the ST guide information storage unit 103a of the management server 1 of FIG. 7. ) (By IDEF1X notation) and (b) An explanatory table showing the contents of each field in each table. FIG. 9 is an ER diagram showing the data structure of the route information database regarding the current route information stored in the route information storage unit 304, the ST photo storage unit 306, and the ST guide information storage unit 306a of the worker terminal device 3 of FIG. is there. 8 and 9 are basically the same as those in FIGS. 2 and 3, except that the station guide information table and the route navigation information table are added in both FIGS. 8 and 9.

The station guide information table is a table that manages station guide information of each garbage station on the garbage collection route, and is a "station guide ID", "station ID" (station ID of the garbage station related to ST guide information), "guide". "Figure information" (guide map information near ST), "guide video information" (guidance guide video information near ST), "precautions information" (precautions information about ST), "navigation voice ID" (route navigation voice information) Each field has a unique identification number).

The route navigation information table is a table that stores information related to voice guide information (navigation voice information) on the garbage collection route, and is a "navigation voice ID" (unique identification number for identifying route navigation voice information), " "Route ID" (unique identification number that identifies the garbage collection route), "Navi voice information" (Voice guide information in the vicinity of the garbage station), "Navi voice position coordinates" (Navi voice information is the target point of the guide Each field of position coordinates) is provided.

The operation of the dust collection business support system according to the second embodiment configured as described above will be described below. When starting the garbage collection work, the worker P who uses the garbage collection work support system first logs in to the management server 1 from the worker terminal device 3 and displays the main screen of the worker terminal device 3. Since the operation is the same as that of the first embodiment, the description thereof will be omitted.

FIG. 10 is a diagram showing a display configuration of a business support main screen displayed on the touch panel display 317 of the worker terminal device 3 of the second embodiment. FIG. 10A shows a standard display state, and FIG. 10B shows a station photograph enlarged display state. FIG. 11 is a diagram showing a station information enlarged display state of the business support main screen displayed on the touch panel display 317 of the worker terminal device 3 of the second embodiment. In FIG. 10, the same parts as those in FIG. 5A of Example 1 are designated by the same reference numerals. In the first embodiment, two ST photo display cells 13f and 13f were displayed at the top and bottom in the ST information display area 13 (see FIG. 5A), but in the present embodiment, the ST information display area 13 is displayed. The ST photo display cell 13f is displayed on the upper side, and the ST guidance display cell 13f'is displayed on the lower side (see FIG. 10). Since the ST photo display cell 13f is the same as in the first embodiment, the ST guidance display cell 13f'will be described here.

The ST guide diagram 13g is displayed in the ST guide display cell 13f', and the guide arrow 13h from the road on the garbage collection route to the garbage station and the confirmation of the garbage station are superimposed on the ST guide diagram 13g. A pop-up window 13i, an enlarged display button 13e, and a video playback button 13j for displaying messages such as precautions are displayed. The ST guide diagram 13g is a detailed map showing the position of the garbage station with respect to the arrangement of the surrounding buildings and other structures by enlarging the vicinity of the garbage station. The ST guide diagram 13g is a three-dimensional map, but in the standard display state of FIG. 10A, a plan view viewed from directly above is displayed.

In the station information enlarged display state of FIG. 11, the ST guide FIG. 13g of FIG. 10A is enlarged and displayed. FIG. 11A shows the initial state of the enlarged display, and FIG. 11B shows the state in which the viewpoint direction is changed by the swipe operation of the user. In FIGS. 11A and 11B, the ST information enlarged display window 22 is displayed on almost the entire surface of the business support main screen in the station information enlarged display state, and the ST guide is in the center of the ST information enlarged display window 22. FIG. 13g is enlarged and displayed. Further, on the lower side of the enlarged ST photograph 13a, an OK button 23 for inputting an instruction to close the ST information enlarged display window 22 is arranged. Further, a guide arrow 13h, a pop-up window 13i, and a video playback button 13j are arranged on the ST guide diagram 13g. The positions of the guide arrow 13h and the pop-up window 13i are associated with the polygon data constituting the three-dimensional map of the ST guide diagram 13g, and as shown in FIG. 11B, the viewpoint direction of the ST guide diagram 13g is changed. The display position is adjusted according to.

FIG. 12 is a flowchart showing the operation of the worker terminal device 3 in a state where the work support main screen is displayed on the touch panel display 317 of the worker terminal device 3 of the second embodiment. In FIG. 12, the same parts as those in FIG. 6 of the first embodiment are designated by the same reference numerals. Compared with Example 1, the following points are different in this example.

(1) When the selection instruction of one garbage station is input in step S301, in step S302',
(I) ST selecting unit 312, the ST information of selected garbage station _{S i} (ST guide information including.), Obtained from the route information storage unit 304 and ST photo storage unit 306 and ST guide information storing section 306a and a selection status display individual station information 12a of the garbage station _{S i} (display state surrounded by the thick lines (see FIG. 10 (a))) in the ST list display area 12,
(Ii) The ST photo display unit 313 displays the ST photo of the garbage station S _{i in} the ST photo display cell 13f of the ST information display area 13.
(Iii) ST guidance output unit 313a is the ST guidance display cell 13f 'in the ST information display area 13 displays the ST guide figure 13g of garbage station _{S i,}
(Iv) The ST guide output unit 313a acquires navigation voice information (guide voice information) corresponding to the navigation voice ID included in the ST information (ST guide information) from the route navigation information table, and uses the speaker 319 to navigate the navigation. Voice information (guide voice information) is output as voice.

Here, the guide voice information is, for example, "Be careful because it is behind the fence.", "Be careful because it is behind the wall.", "Be careful to cover the collection point.""Please be careful not to hang the net.", "Because it is in the back alley, please collect it in the back.", "Because it is in the back alley, please make a U-turn in the back." . as in ", which is information relating to the guide of at the collection work in the garbage station S _i. As a result, the worker P can surely carry out the collection work at each garbage station even if he / she is in charge of the garbage collection route for the first time or an inexperienced garbage collection route, and the quality of the garbage collection work. Can be enhanced. As a result, it is possible to homogenize the garbage collection service at a high level regardless of the personal skill level and experience value of the worker.

The ST guide output unit 313a outputs the guide audio information by voice when the garbage station selection instruction is input, but in addition to that, the worker terminal is in a state where the garbage station _Si is selected. when the apparatus 3 approaches to a certain distance from the position of the dust station S _i on the garbage route also automatically sound output the guide voice information. Here, whether approached from the position of the waste station S _i to a certain distance is the determination on the basis of the position information output by the GNSS receiver 303.

(2) When the video playback button 13j in the ST guidance display cell 13f'in the ST information display area 13 is selected (clicked or tapped) in step S307a, the ST guide output unit 313a performs video playback processing in step S308b. I do. This video reproduction process will be described later together with the video reproduction process in step S514 described later.

(3) In step S307a, when the enlarged display button 13e in the ST guide display cell 13f'in the ST information display area 13 is selected (clicked or tapped), in step S308a, the ST guide output unit 313a is shown in FIG. as shown in a), performing the ST guide figure 13g of garbage station _{S i,} ST guide enlargement process of displaying in the enlarged full screen of the touch panel display 317 (see FIG. 13) (S308).

FIG. 13 is a flowchart showing the operation of the ST guide enlargement process. In the ST guide enlargement processing, as shown in FIG. 11A, the ST guide output unit 313a opens the ST information enlargement display window 22 to fill the screen of the touch panel display 317, and displays the ST guide diagram 13g in the ST information enlargement display. It is displayed in the window 22 (S501). A guide arrow 13h, a pop-up window 13i, and a video playback button 13j are arranged on the ST guide diagram 13g in the ST information enlarged display window 22, and an OK button 23 is displayed at the lower part in the ST information enlarged display window 22. The window. When a swipe operation input is performed on the ST guide diagram 13g in the ST information enlarged display window 22 (S502), the ST guide output unit 313a is displayed on the ST guide diagram 13g according to the movement of the finger in the swipe operation. The polygons that make up the three-dimensional map are rotated or translated (S511). When the pinch-out operation input is performed on the ST guide diagram 13g in the ST information enlarged display window 22 (S503), the ST guide output unit 313a changes to the ST guide diagram 13g according to the movement of the finger in the pinch-out operation. Enlarge the polygons that make up the displayed three-dimensional map (S512). When the pinch-in operation input is performed on the ST guide diagram 13g in the ST information enlarged display window 22 (S504), the ST guide output unit 313a is displayed on the ST guide diagram 13g according to the movement of the finger in the pinch-in operation. The polygons that make up the three-dimensional map are reduced (S513). In this way, by making it possible to freely change the display of the three-dimensional map displayed in the ST guide diagram 13g, it becomes easy for the worker P to grasp the position of the garbage station on the map. When the video playback button 13j is selected (clicked or tapped) in the ST information enlarged display window 22 (S505), the ST guide output unit 313a performs a video playback process described later (S514). When the OK button 23 is selected (clicked or tapped) in the ST information enlarged display window 22 (S506), the ST guide output unit 313a closes the ST information enlarged display window 22 (S507), and FIG. 10 (a) shows. Returns to the standard display state of the business support main screen of.

Here, the video playback process is a process of reproducing a guide video information included in the ST information garbage station S _i (ST guide information). This guide video information is video information of guidance guidance in the vicinity of ST. FIG. 14 shows an example of guide video information. The guide video information, over Figure 14 (e) from FIG. 14 (a), the peripheral view from the road garbage route in the vicinity of the garbage station S _i to garbage station S _i is reproduced as video. In this example, as shown in FIG. 11, garbage station S _i is located behind the building entering the alley between the building from the road garbage route. Therefore, the video guide video information, which starts from the scene to enter the alley between the building from the road of garbage collection route, were taken around the landscape of moving up to the front of the garbage station S _i through the alley between the building It is information. As a result, even if the garbage station _Si is in a place that cannot be seen or is difficult to see from the road of the garbage collection route, or if it is difficult to see, the worker P can confirm the guide video information. , it is possible to verify the location of the garbage station S _i easily. FIG. 15 shows an incomprehensible example of an actual garbage station. In the example of FIG. 15A, the garbage station enters the parking lot from the road of the garbage collection route and is installed behind the parking lot, and the structure of the multi-story parking lot obstructs the garbage station from being seen from the road. ing. In the example of FIG. 15B, the garbage station is installed at a position entering a narrow alley from the road of the garbage collection route, and the wall around the alley obstructs the garbage station from being seen from the road. .. In the example of FIG. 15C, the garbage station is under the trees in the plaza, and the trees are obstructed so that it is difficult to see from the road of the garbage collection route. In the example of FIG. 15D, the garbage station is easily visible from the road on the garbage collection route, but it is the same color as the building on the side, and its shape is difficult to distinguish from the garbage station at first glance. There is. In such a case, if the worker P is unfamiliar with the collection work of the garbage collection route, it takes time to find the garbage station and the work efficiency is lowered, or the garbage station is overlooked and passed, and the work efficiency is lowered. Occurs. However, by displaying the guide video information on the worker terminal device 3, it is possible to prevent such a decrease in work efficiency.

The guide video information may be moving image information actually taken at the site, or may be a CG moving image synthesized by computer graphics based on a three-dimensional map as shown in FIG. Further, in the present embodiment, the video reproducing process, it is assumed that performed when the video playback button 13j is selected, in addition to this, as in the case of the guide voice information, garbage station S _i is selected when in it is a state worker terminal device 3 approaches on garbage route to a certain distance from the position of the dust station S _i also may be automatically run the video reproduction process.

1 Management server 101 Communication unit 102 Route information storage unit 103 ST photo storage unit 103a ST guide information storage unit 104 Route information distribution unit 105 ST photo update unit 106 Business progress update unit 107 Trustee information storage unit 2 Map data distribution server 3 Work Person terminal device 301 Communication unit 302 Imaging unit 303 GNSS receiving unit 304 Route information storage unit 305 Trajectory information storage unit 306 ST Photo storage unit 306a ST Guide information storage unit 307 Route information acquisition unit 308 Map information acquisition unit 309 Map information storage unit 310 Map display unit 311 ST list display unit 312 ST selection unit 313 ST photo display unit 313a ST guide output unit 314 ST photo registration unit 315 Route information update unit 316 Master data storage unit 317 Touch panel display 318 Camera 319 Speaker 4 Communication line

Claims (8)

Memorize information (hereinafter referred to as "station information") related to points (hereinafter referred to as "garbage stations") where workers who carry out garbage collection work perform garbage collection work on the garbage collection route that patrols during the work. Garbage collection provided with a management server to be managed, a worker terminal device which is a portable terminal device which is portable to workers, has a touch panel display , and is capable of communicating with the management server via a communication line. It is a business support system
The station information includes station guide information which is information on the location of the garbage station and detailed guidance about the registered garbage station.
The worker terminal device is
A terminal-side route information storage means that stores a station list that is a permutation of the station information on the garbage collection route.
A route information acquisition means that acquires the station list from the management server via a communication line and stores it in the terminal-side route information storage means.
A map display means for displaying a map on the touch panel display and displaying a mark indicating the position of each garbage station on the garbage collection route on the map based on the station information of the station list.
A station list display means for displaying the station information included in the station list as a list of character information on the touch panel display .
A station selection means for selecting one of the garbage stations according to an instruction input from the touch panel display by a worker, and
The station guide output means for displaying the station guide information related to the garbage station selected by the station selection means on the touch panel display or outputting from the speaker is provided .
The station guide information includes guide map information indicating a detailed location of the garbage station in the vicinity of the garbage station, including three-dimensional polygon model information in the vicinity of the garbage station.
When the dust station is selected by the station selection means, the station guide output means displays the guide diagram information including the three-dimensional polygon model related to the selected dust station on the touch panel display, and also displays the guide diagram information.
Enlargement, reduction, parallel movement, or rotation of the three-dimensional polygon model displayed on the touch panel display is performed according to an operation instruction for changing the display of the three-dimensional polygon model input from the touch panel display by a worker. A dust collection business support system that is characterized by this. The station guide information includes voice guide information for voice-notifying precautions at the time of guiding to the garbage station or confirming the garbage station in the vicinity of the garbage station.
When the garbage station is selected by the station selection means, the station guide output means outputs the voice guide information related to the garbage station by a speaker provided in the worker terminal device. The dust collection business support system according to claim 1, wherein the dust collection business is characterized by. The station guide information includes caution information, which is information on precautions for garbage collection work related to the garbage station.
The station guide output unit, when the garbage station is selected by the station selecting means, and displays the three-dimensional polygon model of the guide figure information associated with the selected said garbage station on the touch panel display, wherein The precaution information is to be displayed in the pop-up window displayed for the polygon data associated with the precaution information on the display image of the three-dimensional polygon model displayed on the touch panel display. The dust collection business support system according to claim 2, which is a feature. The station guide information includes guide video information showing a landscape when moving from the road of the garbage collection route to the garbage station in the vicinity of the garbage station.
When the garbage station is selected by the station selection means and a video playback instruction is input by the touch panel display , the station guide output means obtains the guide video information related to the selected garbage station. The dust collection business support system according to any one of claims 1 to 3 , wherein the system is displayed on a touch panel display . The station information includes photo information of the registered garbage station (hereinafter referred to as "station photo information").
The invention according to any one of claims 1 to 4 , wherein the station photo display means for displaying the station photo information related to the garbage station selected by the station selection means on the touch panel display is provided. Garbage collection business support system. The worker terminal device includes an imaging means having a function of photographing the periphery of the dust station and capturing the image as an image.
When an image is captured by the imaging means in a state where one of the station information is selected by the station selection means, the station photo registration is registered in the station list as the station photo information related to the station information. Means and
When the station photo information related to the station information is newly registered in the station list by the station photo registration means, the route information updating means for transmitting the station photo information related to the station information to the management server. Prepare,
The management server
A server-side route information storage means for storing and managing the garbage collection route and the station list on the garbage collection route, and
When the station photo information related to the station information is received from the worker terminal device, the station photo information related to the station information in the station list managed by the route information storage means by the station photo information. The dust collection business support system according to claim 5 , wherein the station photo updating means for updating the information is provided. Said station picture display means, the touch panel display, together with the map said map display means displays, at the same time displaying the station photographic information relating to the waste station selected by the station selecting unit on the screen of the touch panel display The dust collection business support system according to claim 5 or 6 , characterized in that the system is to be used. Memorize information (hereinafter referred to as "station information") related to the point (hereinafter referred to as "garbage station") where a worker who carries out the garbage collection work performs the garbage collection work on the garbage collection route that patrols during the work. A management server for management, a worker terminal device which is a portable terminal device which is portable to the worker, has a touch panel display , a speaker, and an image pickup device, and can communicate with the management server via a communication line. The dust collection according to any one of claims 1 to 7 , which is a computer program used in the provided dust collection business support system, which is loaded into the portable terminal device and executed to cause the portable terminal device to be loaded and executed. A program characterized by functioning as the mobile terminal device of a business support system.