JP5927897B2 - Information processing apparatus, control method thereof, and program - Google Patents

Description

The present invention relates to an information processing apparatus capable of notifying in real time a transmission destination that may be set in error according to a keyword input in the body of an e-mail being created, a control method thereof, and a program About.

  Conventionally, it has become possible to communicate with various users using electronic mail. An e-mail is sent to the user's mailbox corresponding to the e-mail address by setting and sending the e-mail address of the user who wants to send the e-mail. However, there is a case where the destination is set by mistake and transmitted to another user, not the user who was supposed to send it.

  Since such erroneous email transmission has a risk of information leakage, various mechanisms for preventing erroneous email transmission have been conventionally considered as a mailer function or a mail server function. In particular, erroneous transmission is more likely to occur when an e-mail is transmitted by a device having poor operability such as a mobile phone than a device having a rich user interface such as a PC (personal computer).

  In such a case, for example, in Patent Document 1 below, the history information of the transmitted / received e-mail is compared with the information of the e-mail to be transmitted to determine whether the address is correct. A mechanism is disclosed in which when it is determined, the user is notified of this fact and the destination is confirmed.

JP 2008-123318 A

  In the above-mentioned patent document 1, since the input of an e-mail is completed, the correctness of the address is determined when the e-mail is transmitted, and a warning dialog is displayed. Is assumed to have to be rewritten.

  Thus, even if the possibility of erroneous transmission is presented after all the operations are completed, reworking occurs, and the user's e-mail transmission becomes very troublesome. In particular, it is difficult to input characters on a terminal such as a mobile phone.

An object of the present invention is to provide a mechanism for notifying in real time of a transmission destination that may be set in error according to a keyword input in the body of an e-mail being created.

In order to achieve the above object, the information processing apparatus of the present invention provides a storage means for storing a keyword included in an e-mail for each transmission destination of the transmitted e-mail and an e-mail creation screen. An input receiving unit that receives an input of the body of an e-mail, and a destination that is different from the destination set in the e-mail while the input receiving unit receives an input of the body of the e-mail corresponding to a first judging means for judging repeatedly whether contains stored keyword in the storage means, and said keyword in said body is in the first determination means includes determination In such a case, the information about the transmission destination of the e-mail for which the input of the text is accepted by the input accepting means is notified via the creation screen in which the text of the e-mail is being entered. Characterized in that it comprises a notifying means.

According to the present invention, there is an effect that it is possible to notify in real time of a transmission destination that may be set in error according to a keyword input in the body of an e-mail being created.

It is a lineblock diagram showing an example of information processing system 100 in an embodiment of the present invention. FIG. 2 is a configuration diagram illustrating an example of a hardware configuration of an information processing apparatus 101 and a server 102 illustrated in FIG. 1. It is a block diagram which shows an example of the module structure of the information processing apparatus 101 and the server 102 which are shown in FIG. It is a flowchart which shows the flow of a series of processes in embodiment of this invention. FIG. 5 is a flowchart illustrating a flow of a series of processes in the embodiment of the present invention following FIG. 4. It is a block diagram which shows an example of the mail preparation screen 600 and the warning dialog 610 in a present Example. It is a block diagram which shows an example of the various table structure in a present Example. It is a block diagram which shows an example of the various table structure in a present Example.

  Hereinafter, an example of an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram illustrating an example of a system configuration of an information processing system 100 according to the present invention. An information processing system 100 according to the present invention is provided with an information processing apparatus 101 and a server 102, which are connected to each other via a network 103 such as a LAN (Local Area Network) so as to be able to perform data communication with each other. The configuration of various terminals or servers connected on the network 103 in FIG. 1 is an example, and it goes without saying that there are various configuration examples depending on the application and purpose.

  The information processing apparatus 101 is an apparatus that executes a mail application. The mail application is stored in the ROM 202 or the external memory 211 of FIG. 2 to be described later, and the CPU 201 reads out to the RAM 203 and performs various operations in accordance with instructions from the user. The information processing apparatus 101 will be described on the premise of a portable terminal, but may be an apparatus such as a PC (personal computer) as long as mail can be transmitted and received.

  The mail application performs mail transmission / reception and mail management in accordance with user operations. Note that the mail application may operate on the server 102 that is communicably connected to the information processing apparatus 101. That is, it may be in the form of so-called Web mail. In this embodiment, a description will be given as a mechanism that operates only by the information processing apparatus 101.

  The server 102 is a device that manages user mail that can be browsed by the information processing apparatus 101. The information processing apparatus 101 may include the configuration of the server 102, or the server 102 may include the configuration of the information processing apparatus 101.

  FIG. 2 is a diagram illustrating a hardware configuration of various terminals according to the embodiment of the present invention.

  The CPU 201 comprehensively controls each device and controller connected to the system bus 204.

  Further, the ROM 202 or the external memory 211 is necessary to realize a BIOS (Basic Input / Output System), an operating system program (hereinafter referred to as OS), which is a control program of the CPU 201, and a function executed by each server or each PC. Various programs to be described later are stored. The RAM 203 functions as a main memory, work area, and the like for the CPU 201.

  The CPU 201 implements various operations by loading a program necessary for execution of processing into the RAM 203 and executing the program.

  An input controller (input C) 205 controls input from a pointing device such as a keyboard 209 or a mouse (not shown).

  A video controller (VC) 206 controls display on a display device such as a CRT display (CRT) 210. The display device may be a liquid crystal display as well as a CRT. These are used by the administrator as needed.

  A memory controller (MC) 207 is a hard disk (HD), floppy disk (registered trademark FD) or PCMCIA card slot for storing boot programs, browser software, various applications, font data, user files, editing files, various data, and the like. Controls access to an external memory 211 such as a card-type memory connected via an adapter.

  A communication I / F controller (communication I / FC) 208 is connected to and communicates with an external device via a network, and executes communication control processing in the network. For example, Internet communication using TCP / IP is possible.

  For example, the CPU 201 can perform display on the CRT 210 by executing outline font rasterization processing on a display information area in the RAM 203. In addition, the CPU 201 enables a user instruction with a mouse cursor (not shown) on the CRT 210.

  Various programs and the like used by the various apparatuses of the present invention to execute various processes to be described later are recorded in the external memory 211 and are executed by the CPU 201 by being loaded into the RAM 203 as necessary. Furthermore, definition files and various information tables used by the program according to the present invention are stored in the external memory 211.

  Next, a functional configuration diagram showing module configurations of the information processing apparatus 101 and the server 102 will be described with reference to FIG. Note that the module configurations of the various terminals or servers in FIG. 3 are merely examples, and it goes without saying that there are various configuration examples depending on applications and purposes.

  The information processing apparatus 101 includes a storage module 301, a screen display module 302, a transmission / reception module 303, a determination module 304, and a notification module 305.

  The storage module 301 is a module for storing various data and tables (storage means). The screen display module 302 is a module for acquiring various data and tables stored in the storage module 301 and displaying them on the CRT 210. The transmission / reception module 303 is a module for transmitting / receiving data to / from various devices including the server 102. The determination module 304 is a module for making various determinations based on the data stored in the storage module 301 or an operation from the user. The notification module 305 is a module that notifies the user of various types of information through the CRT 210 and other means. In this embodiment, in particular, the user is notified on the mail creation screen 600 (see FIG. 6) that there is a risk of erroneous transmission of an e-mail, or the warning dialog 610 is notified of the possibility of erroneous transmission. To do.

  The server 102 includes a storage module 306, a transmission / reception module 307, and a determination module 308. The storage module 306 is a module for storing various data and tables (storage means). The transmission / reception module 307 is a module for transmitting / receiving data to / from various apparatuses including the information processing apparatus 101. The determination module 308 is a module for making various determinations based on the data stored in the storage module 301 or an operation from the user. Various modules of the server 102 are operated when the information processing apparatus 101 does not have the storage module 301, the transmission / reception module 303, and the determination module 304 and the server 102 performs processing. Then, the operation result is transmitted to the information processing apparatus 101.

  Next, a series of processing performed by the information processing apparatus 101 in the embodiment of the present invention will be described using the flowcharts shown in FIGS. Note that steps S101 to S126 are performed under the control of the CPU 201 in the information processing apparatus 101.

  A program for causing the information processing apparatus 101 to execute this processing may be prepared as a part of a mail application installed in the information processing apparatus 101 or as an add-on program, or separately from the business support application. It may be prepared as an installed program.

  In step S101, the information processing apparatus 101 activates a mail application in response to an instruction from the user. In step S102, the information processing apparatus 101 determines whether an instruction to create a new mail or a reply mail has been issued from the user. If it is determined that an instruction to create a new mail or a reply mail has been issued, the process proceeds to step S103. If not, the process waits until an instruction is given.

  In step S103, the information processing apparatus 101 displays a mail creation screen 600 (see FIG. 6). In the mail creation screen 600, a destination and a mail text can be input. In step S104, the information processing apparatus 101 receives input of a destination, a mail text, and a subject.

  In step S105, the information processing apparatus 101 determines whether the user is inputting a destination, a mail text, and a subject (edit determination unit). That is, it is determined whether or not the mail editing operation is being performed. If it is determined that editing is in progress, the process proceeds to step S106. If not, the process waits until editing is in progress.

  In step S106, the information processing apparatus 101 determines whether a destination has been set. In the case of a reply mail, the destination is automatically set. However, in the case of a new mail, the user needs to set himself / herself, so whether or not the destination is set is determined here. If it is determined that the destination has been set, the process proceeds to step S107. If not, the process proceeds to step S104.

  In step S107, the information processing apparatus 101 creates a variable called the number of NG cases and stores “0” in the number of NG cases. The number of NG cases is used for erroneous transmission determination of mail being created. That is, if the number of NG cases is added in the process described later, it means an email suspected of being erroneously sent.

  In step S108, the information processing apparatus 101 determines whether the set destination is a destination stored in the sender history table 700 (see FIG. 7). That is, it is determined whether or not the mail is for a user who has transmitted recently. If it is determined that the destination is stored in the sender history table 700, the process proceeds to step S109. If it is determined that the destination is not stored in the sender history table 700, step S110 is performed. Proceed with the process.

  The sender history table 700 (see FIG. 7) is composed of a transmission date and time 701 indicating the date and time when the mail is transmitted, a transmission mail address 702 indicating the destination of transmission, and a sender name 703 indicating the user corresponding to the transmitted mail address. The The sender history table 700 stores transmission histories related to mails that have been sent in the last few days. The number of days of history to be stored can be set. It may be stored for a long time, or it may be only one day.

  In step S109, the information processing apparatus 101 acquires, from the keyword data table 710, a keyword extracted from the mail set with the destination in the mail sent before, and determines whether the keyword exists in the mail being edited. judge. If it is determined that the keyword exists, the process proceeds to step S110. If it is determined that the keyword does not exist, the process proceeds to step S111.

  The keyword data table 710 (see FIG. 7) includes a transmission date and time 711 indicating the date and time when the mail is transmitted, a sender 712 indicating the user who is the destination of the mail, and a keyword 713 indicating the word extracted from the mail.

  In step S110, the information processing apparatus 101 further acquires an NG word set for each destination from the address book NG word table 810, and determines whether it is included in the mail being edited. If it is determined that there is no NG word, the process proceeds to step S112. If it is determined that no NG word exists, the process proceeds to step S117.

  The address book NG word table 810 (see FIG. 8) includes an address No 811 indicating an address No. 801 uniquely assigned to each address in the address book, and an NG word 812 indicating a word that should not be included. Although a specific method for creating the address book NG word table 810 is not shown, any mechanism that can set an NG word for each address (destination) may be used.

  Next, in step S111, since the information processing apparatus 101 has determined that the destination keyword is not included, the information processing apparatus 101 determines whether a keyword other than the destination is included in the email being edited (keyword presence determination unit). ). That is, if a keyword related to a user who should be sent is not included and a keyword related to another user is included, there is a possibility of erroneous transmission. Therefore, keywords other than the destination are checked in step S111. If it is determined that a keyword other than the destination is included, the process proceeds to step S112. If it is determined that a keyword other than the destination is not included, the process proceeds to step S110.

  In step S112, the information processing apparatus 101 adds “1” to the number of NG cases. That is, since there is a possibility of erroneous transmission, the number of NG cases is increased.

  In step S <b> 113, the information processing apparatus 101 determines whether the destination set in the mail is a destination registered in the address book table 800. If it is determined that the destination is already registered, the process proceeds to step S114. If not, the process proceeds to step S115.

  The address book table 800 (see FIG. 8) includes an address No 801 uniquely assigned to each address, a last name 802 indicating the user's last name, a name 803 indicating the user's first name, a phone number 804 indicating the user's telephone number, and the user's mail. It consists of a mail address 805 indicating an address.

  In step S <b> 114, the information processing apparatus 101 acquires the name of the user indicated by the destination set in the mail from the address book table 800 and stores it in the RAM 203. On the other hand, in step S115, since the information processing apparatus 101 is a user who is not registered in the address book, the information processing apparatus 101 acquires the mail address of the destination set in the mail and stores it in the RAM 203.

  In step S116, the information processing apparatus 101 determines whether the numerical value stored in the number of NG cases exceeds a predetermined number. That is, it is determined whether or not it is necessary to warn immediately. The predetermined number may be determined by the user, or the mail application may hold a predetermined number. If it is determined that the predetermined number has been exceeded, the process proceeds to step S119, and if not, the process proceeds to step S117.

  In step S117, the information processing apparatus 101 determines whether or not the processing in steps S108 to S116 has been completed for all destinations set in the mail. If it is determined that the processing has been completed for all destinations, the process proceeds to step S118. If not, the process returns to step S108.

  In step S118, the information processing apparatus 101 determines whether the number of NG cases is “0”. That is, it is determined whether or not there is a suspicious point about the mail. If it is determined that the number of NG cases is “0”, the process proceeds to step S120 shown in FIG. 5; otherwise, the process proceeds to step S119.

  In step S119, the information processing apparatus 101 displays a warning on the mail creation screen 600 that there is a risk of erroneous transmission (notification means). At this time, the name and destination acquired in step S114 or step S115 are transparently displayed on the mail creation screen 600 (5001). By doing so, a warning can be issued without displaying a warning screen such as a dialog. Further, the transmittance is set so that the transmittance decreases (names are displayed darker) as the number of keyword hits increases (the possibility of an error increases). Note that an image may be displayed with a predetermined transmittance. As the number of keyword hits increases, the transmittance decreases (names are displayed darker). When the specified transmittance is reached, a pop-up popping up whether or not to cancel the transmission is displayed and the user cancels it. To encourage. If an instruction to erase the transparent display is instructed in step 5002 in FIG. 6, the display of the transparent image is canceled and the mail editing is continued.

  Next, the description will be moved to FIG. In step S <b> 120, the information processing apparatus 101 determines whether there is an email transmission instruction from the user. If it is determined that a mail transmission instruction has been issued, the process proceeds to step S107. If not, the process returns to step S108 in FIG. 4 to check for erroneous transmission again.

  Thereafter, the processing from step S107 to step S118 is performed as a check before transmission. Since the processing from step S107 to step S118 is as described above, the description thereof is omitted.

  In step S121, the information processing apparatus 101 displays a warning dialog 610 to prompt confirmation of whether or not the destination really exists (notification unit).

  In step S122, the information processing apparatus 101 determines whether the OK button 5005 provided in the warning dialog 610 has been pressed, the change button 5007 has been pressed, or the cancel button 5008 has been pressed. If it is determined that the OK button 5005 is pressed, the process proceeds to step S125. If it is determined that the change button 5007 is pressed, the process proceeds to step S123. If it is determined that the cancel button 5008 has been pressed, the process proceeds to step S124.

  In step S123, since the change button 5007 is pressed, the information processing apparatus 101 changes the address to the address that was supposed to be sent. A destination candidate 5006 may be specified based on a keyword in the text and automatically set, or a mechanism in which the user manually changes the destination may be used.

  In step S124, the information processing apparatus 101 deletes the mail because the cancel button 5008 has been pressed. Alternatively, the display of the warning dialog 610 may be terminated and the display may be returned to the mail creation screen 600.

  In step S125, the information processing apparatus 101 transmits the created mail to the set destination. In step S <b> 126, the information processing apparatus 101 extracts a characteristic keyword from the transmitted mail and registers it in the keyword data table 710. Also, it is registered in the sender history table 700 as a new transmission history. The keyword extraction method is not particularly limited. It is only necessary that a specific keyword can be extracted using logic existing as a conventional technique. Moreover, the form which a user extracts may be sufficient.

  As described above, according to the present embodiment, it is possible to determine the correctness of the destination in real time even during the creation of the mail, so that it is possible to greatly reduce the labor of the user.

  The present invention can be implemented as a system, apparatus, method, program, storage medium, or the like, and can be applied to a system including a plurality of devices. You may apply to the apparatus which consists of one apparatus.

  Note that the present invention includes a software program that implements the functions of the above-described embodiments directly or remotely from a system or apparatus. The present invention also includes a case where the system or the computer of the apparatus is achieved by reading and executing the supplied program code.

  Accordingly, since the functions of the present invention are implemented by computer, the program code installed in the computer also implements the present invention. In other words, the present invention includes a computer program itself for realizing the functional processing of the present invention.

  In that case, as long as it has the function of a program, it may be in the form of object code, a program executed by an interpreter, script data supplied to the OS, and the like.

  Examples of the recording medium for supplying the program include a flexible disk, hard disk, optical disk, magneto-optical disk, MO, CD-ROM, CD-R, and CD-RW. In addition, there are magnetic tape, nonvolatile memory card, ROM, DVD (DVD-ROM, DVD-R), and the like.

  As another program supply method, a browser on a client computer is used to connect to an Internet home page. The computer program itself of the present invention or a compressed file including an automatic installation function can be downloaded from the homepage by downloading it to a recording medium such as a hard disk.

  It can also be realized by dividing the program code constituting the program of the present invention into a plurality of files and downloading each file from a different homepage. That is, a WWW server that allows a plurality of users to download a program file for realizing the functional processing of the present invention on a computer is also included in the present invention.

  In addition, the program of the present invention is encrypted, stored in a storage medium such as a CD-ROM, distributed to users, and key information for decryption is downloaded from a homepage via the Internet to users who have cleared predetermined conditions. Let It is also possible to execute the encrypted program by using the downloaded key information and install the program on a computer.

  Further, the functions of the above-described embodiments are realized by the computer executing the read program. In addition, based on the instructions of the program, an OS or the like running on the computer performs part or all of the actual processing, and the functions of the above-described embodiments can also be realized by the processing.

  Further, the program read from the recording medium is written in a memory provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer. Thereafter, the CPU of the function expansion board or function expansion unit performs part or all of the actual processing based on the instructions of the program, and the functions of the above-described embodiments are realized by the processing.

  Note that the above-described embodiments are merely examples of implementation in carrying out the present invention, and the technical scope of the present invention should not be construed in a limited manner. That is, the present invention can be implemented in various forms without departing from the technical idea or the main features thereof.

DESCRIPTION OF SYMBOLS 100 Information processing system 101 Information processing apparatus 102 Server 103 Network 201 CPU
202 RAM
203 ROM
204 System Bus 205 Input Controller 206 Video Controller 207 Memory Controller 208 Communication I / F (Interface) Controller 209 Input Device 210 Display Device 211 External Memory

Claims (8)

Storage means for storing a keyword included in the email for each destination of the sent email;
Input accepting means for accepting input of the body of the e-mail via the e-mail creation screen;
While the input accepting unit accepts the input of the body of the e-mail, the input body includes a keyword stored in the storage unit corresponding to a destination different from the destination set in the e-mail. First determination means for repeatedly determining whether or not
When the first determination unit determines that the keyword is included in the text, the information regarding the transmission destination of the e-mail that has been accepted by the input accepting unit An information processing apparatus comprising: a first notification unit that notifies through the creation screen that is being input. The information processing apparatus includes:
A transmission instruction accepting means for accepting an instruction to send an e-mail that has received an input of a text by the input accepting means;
When the transmission instruction is accepted by the transmission instruction acceptance unit, the body of the email that has received the transmission instruction by the transmission instruction acceptance unit corresponds to a transmission destination that is different from the transmission destination set in the email, a second determination means for determining whether contains stored keyword in the storage means,
When the second determination unit determines that the keyword is included in the body of the e-mail, information on the transmission destination of the e-mail for which the transmission instruction reception unit has received the transmission instruction is displayed in a dialog. The information processing apparatus according to claim 1, further comprising: second notification means for notifying by this. The information processing apparatus includes:
A third determination unit for determining whether or not the transmission destination of the e-mail is stored in the storage unit while receiving the input of the body of the e-mail by the input receiving unit;
When the third determination unit determines that the transmission destination of the e-mail is not stored in the storage unit, the first determination unit sets the input text to a transmission destination different from the transmission destination. corresponding information processing apparatus according to claim 1 or 2 characterized in that it does not determine whether the keyword stored in the storage means is included. The first notification means notifies the information related to the transmission destination of the e-mail for which the input of the text has been received by the input receiving means by being superimposed on the text of the e-mail and transparently displayed on the creation screen. The information processing apparatus according to any one of claims 1 to 3. If the number of the keywords corresponding to a destination different from the destination set in the email included in the body of the email is large, the first notification means reduces the transparency and If the number of keywords corresponding to a destination different from the destination set in the email included in the body of the email is small, the information about the destination is transparently displayed. The information processing apparatus according to claim 4, wherein notification is made by increasing the rate and transparently displaying information on the transmission destination. The storage means further stores a name indicating the transmission destination for each transmission destination,
When the name corresponding to the transmission destination of the electronic mail being created is stored in the storage means, the first notification means notifies the name and corresponds to the transmission destination of the electronic mail being created. The information processing apparatus according to claim 1, wherein when the name is not stored in the storage unit, a mail address indicating the transmission destination is notified. A control method for an information processing apparatus including storage means for storing a keyword included in an e-mail for each transmission destination of an e-mail that has been sent,
An input receiving step in which the input receiving means of the information processing apparatus receives an input of the text of an e-mail via an e-mail creation screen;
While the first determination unit of the information processing apparatus accepts input of the text of the email in the input accepting step, the input text corresponds to a transmission destination different from the transmission destination set in the email to a first determination step of determining repeatedly whether contains stored keyword in the storage means,
When the first notifying unit of the information processing apparatus determines that the keyword is included in the text by the first determining unit, the e-mail receiving the input of the text by the input receiving unit A control method for an information processing apparatus, comprising: a first notification step of notifying information about a transmission destination via the creation screen in which a text of the electronic mail is being input. A program capable of executing a control method of an information processing apparatus including a storage unit that stores a keyword included in an e-mail for each transmission destination of an e-mail that has been sent,
The information processing apparatus;
Input accepting means for accepting input of the body of the e-mail via the e-mail creation screen;
While the input accepting unit accepts the input of the body of the e-mail, the input body includes a keyword stored in the storage unit corresponding to a destination different from the destination set in the e-mail. First determination means for repeatedly determining whether or not
When the first determination unit determines that the keyword is included in the text, the information regarding the transmission destination of the e-mail that has been accepted by the input accepting unit A program that functions as first notification means for notifying through the creation screen that is being input.

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