JP5845744B2 - Information processing apparatus and information processing program - Google Patents

Description

  The present invention relates to an information processing apparatus and an information processing program.

  There are techniques related to document transmission and reception. As a technology related to this, for example, it is possible to perform data distribution even when there is no operator on the distribution target terminal side, and to prevent the occurrence of distribution omission due to an operation error. Host-side data distribution means that distributes data, a distribution data file that stores distribution data, a host-side distribution data management file that stores distribution target terminal information, etc., and distribution target terminal information for the distribution data management file And the host side distribution data information management means for setting / referencing, etc., to analyze the distribution start command from the operator, and the terminal side distribution data information management means to set the distribution environment on the terminal device side, Host-side distribution data information management means enable distribution on the host-side distribution environment and distribution flag Standing can be performed by, this way, that prevent the delivery leakage due to mis-operation at the time of delivery have been disclosed.

  In addition, for example, Patent Document 2 has an object to provide a technology that can easily cope with an error in an automatic sharing / distribution system for files, etc., even if the number of members is low. There is a group having a plurality of computers that can send and receive information via the network, and each computer has a program that sends information about files in a specific directory to the designated IP address, received file information in the directory, and its own specific directory. Extracts missing files from information about a file, reads the missing file information to the source computer of "Received directory file information", reads the received missing file information, and finds it as a missing file in a specific directory Copy the specified file Was over, to have automatically send the program to a specific directory of the indicated IP address of the computer are disclosed.

JP-A-10-078921 JP 2003-141008 A

  The present invention relates to an information processing apparatus and an information processing program that, when delivering a document to a storage means, provides information relating to the delivery of the document to the storage means associated with the document and the transmission source. The purpose is to provide.

The gist of the present invention for achieving the object lies in the inventions of the following items.
The invention according to claim 1, can share the document with source and destination, the first storage means associated with the said destination, the transmission source of the operation of storing the document lines In this case, document identification information that is information for identifying the document, transmission source identification information that is information for identifying a transmission source that has performed an operation of storing the document, and the transmission destination are identified. An information generating unit that generates transmission destination identification information for information processing, an information adding unit that adds information generated by the information generating unit to the document, and a document can be shared between the transmission source and the transmission destination The second storage means associated with the transmission source stores the information storage means for storing the information generated by the information generation means, and the document to which information is given by the information assignment means as the first storage means. Document case stored in storage means And means, when the transmission source of the operation is performed to store the document, said information being applied to the document, applying the information and the documents that are stored in the storage means is trying to store the document Information indicating that the document has been returned to the transmission source in the information given to the document or the information stored in the storage means An information processing apparatus comprising display control means .

According to the invention of claim 2 , a document can be shared between a transmission source and a transmission destination, and an operation of the transmission source for storing the document is detected in the first storage unit associated with the transmission destination. In this case, the document identification information that is information for identifying the document, the transmission source identification information that is information for identifying the transmission source that performed the operation of storing the document, and the transmission destination are identified. An information generating unit that generates transmission destination identification information for information processing, an information adding unit that adds information generated by the information generating unit to the document, and a document can be shared between the transmission source and the transmission destination The second storage means associated with the transmission source stores the information storage means for storing the information generated by the information generation means, and the document to which information is given by the information assignment means as the first storage means. Documents stored in the storage means Whether the document has returned by comparing the storage means and the information stored in the second storage means with the information given to the document stored in the second storage means An information processing apparatus comprising a generating unit that generates a report .

According to a third aspect of the present invention, there is a plurality of the first storage means, and information stored in the storage means for storing the document when an operation of the transmission source for storing the document is detected; If the information given to the document does not correspond , the presentation that presents the first storage means for storing the document by searching the information stored in the other first storage means an information processing apparatus according to claim 1 or 2, characterized by further comprising means.

The invention according to claim 4, any one of claims 1 to 3, characterized by further comprising a moving means for moving the information stored by the information storage unit in the second storage means into the first storage means An information processing apparatus according to one item.

A fifth aspect of the present invention is the information processing apparatus according to any one of the first to fourth aspects, wherein the information generation unit generates transmission source identification information by an operation of an operator.
In the invention of claim 6, the information given to the document does not correspond to the information stored in the storage means for storing the document, and the document is stored from the other first storage means. If the first storage means that could not be retrieved is stored in the storage means that is trying to store the document, or new information is generated, the new information is added to the document, and the new The information processing apparatus according to claim 3, wherein the document to which information is added is stored in a storage unit that stores the document.
The invention according to claim 7 is the information processing apparatus according to claim 4, wherein the information is grouped in advance and the information is moved for each group.
The invention according to claim 8 is the information processing apparatus according to claim 4 or 7, characterized in that when information is moved, a comment is given to notify that the reply destination has changed.

According to the ninth aspect of the present invention, a computer can share a document between a transmission source and a transmission destination, and the first storage means associated with the transmission destination stores the document. If the operation is performed, and the document identification information for identifying the document, and the transmission source identification information, which is information for identifying the sender performs an operation for storing the document, the transmitting An information generation unit that generates transmission destination identification information for identifying a destination, an information addition unit that adds information generated by the information generation unit to the document, and a document shared by the transmission source and the transmission destination An information storage means for storing information generated by the information generation means in a second storage means associated with the transmission source; and a document provided with information by the information addition means. First storage means A document storage means for storing, when the transmission source of the operation is performed to store the document, said information being applied to the document, the information stored in the storage means is trying to store the document If the information attached to the document corresponds, information indicating that the document has returned to the transmission source is added to the information attached to the document or the information stored in the storage unit. It is an information processing program for functioning as information display control means for display control .
In the invention of claim 10, the computer can share the document between the transmission source and the transmission destination, and the first storage means associated with the transmission destination stores the document. When an operation is detected, document identification information that is information for identifying the document, transmission source identification information that is information for identifying a transmission source that has performed an operation for storing the document, and the transmission An information generation unit that generates transmission destination identification information for identifying a destination, an information addition unit that adds information generated by the information generation unit to the document, and a document shared by the transmission source and the transmission destination An information storage means for storing information generated by the information generation means in a second storage means associated with the transmission source; and a document provided with information by the information addition means. First memory The document is returned by comparing the document storage means stored in the stage with the information stored in the second storage means and the information given to the document stored in the second storage means. It is an information processing program for functioning as a generating means for generating a report as to whether or not a message has been received.

According to the information processing apparatus of claim 1, when delivering a document to the storage unit, the storage unit associated with the document and the transmission source is provided with information regarding the delivery of the document, You can check the situation. In addition, information indicating that a document transmitted from the transmission source to the transmission destination is returned from the transmission destination to the transmission source can be added to the original information.

According to the information processing apparatus of claim 2, when delivering a document to the storage unit , the storage unit associated with the document and the transmission source is provided with information regarding the delivery of the document, You can check the situation. A report can also be generated as to whether the document has returned.

  According to the information processing apparatus of the third aspect, it is possible to present storage means for storing the document.

According to the information processing apparatus of the fourth aspect , the return destination of the document can be changed.

According to the information processing apparatus of the fifth aspect, the operator can specify the return destination of the document.
According to the information processing apparatus of the sixth aspect, the information given to the document does not correspond to the information stored in the storage means for storing the document, and the document is stored from the other first storage means. If the first storage means to be stored cannot be retrieved, the document is stored in the storage means to be stored, or new information is generated and new information is added to the document. The assigned document can be stored in the storage means that is storing the document.
According to the information processing apparatus of the seventh aspect, information can be moved for each group.
According to the information processing apparatus of the eighth aspect, when moving the information, it is possible to give a comment and notify that the reply destination has changed.

According to the information processing program of claim 9 , when delivering a document to the storage means, the storage means associated with the document and the transmission source is provided with information related to the delivery of the document, and the document You can check the situation. In addition, information indicating that a document transmitted from the transmission source to the transmission destination is returned from the transmission destination to the transmission source can be added to the original information.
According to the information processing program of claim 10, when delivering a document to the storage unit, the storage unit associated with the document and the transmission source is provided with information regarding the delivery of the document, and the document You can check the situation. A report can also be generated as to whether the document has returned.

It is a conceptual module block diagram about the structural example of this Embodiment. It is explanatory drawing which shows the system configuration example at the time of implement | achieving this Embodiment. It is explanatory drawing which shows the data structure example of ticket data. It is explanatory drawing which shows the example of the folder structure in a shared folder. It is a flowchart which shows the process example by this Embodiment. It is explanatory drawing which shows the data structure example of ticket data. It is a flowchart which shows the process example by this Embodiment. It is a flowchart which shows the process example by this Embodiment. It is explanatory drawing which shows the example of a display of trays. It is explanatory drawing which shows the example of a display of a tray and a ticket. It is explanatory drawing which shows the example of a display of the ticket provided to the document. It is explanatory drawing which shows the example of a display of a ticket. It is explanatory drawing which shows the example of a display of a tray and a ticket. It is explanatory drawing which shows the example of a display of the ticket added to the document. It is explanatory drawing which shows the example of a display of a report. It is explanatory drawing which shows the example of a display of a tray and a ticket. It is explanatory drawing which shows the example of a display of a report. It is a block diagram which shows the hardware structural example of the computer which implement | achieves this Embodiment.

Hereinafter, an example of a preferred embodiment for realizing the present invention will be described with reference to the drawings.
FIG. 1 shows a conceptual module configuration diagram of a configuration example of the present embodiment.
The module generally refers to components such as software (computer program) and hardware that can be logically separated. Therefore, the module in the present embodiment indicates not only a module in a computer program but also a module in a hardware configuration. Therefore, the present embodiment is a computer program for causing these modules to function (a program for causing a computer to execute each procedure, a program for causing a computer to function as each means, and a function for each computer. This also serves as an explanation of the program and system and method for realizing the above. However, for the sake of explanation, the words “store”, “store”, and equivalents thereof are used. However, when the embodiment is a computer program, these words are stored in a storage device or stored in memory. It is the control to be stored in the device. Modules may correspond to functions one-to-one, but in mounting, one module may be configured by one program, or a plurality of modules may be configured by one program, and conversely, one module May be composed of a plurality of programs. The plurality of modules may be executed by one computer, or one module may be executed by a plurality of computers in a distributed or parallel environment. Note that one module may include other modules. Hereinafter, “connection” is used not only for physical connection but also for logical connection (data exchange, instruction, reference relationship between data, etc.). “Predetermined” means that the process is determined before the target process, and not only before the process according to this embodiment starts but also after the process according to this embodiment starts. In addition, if it is before the target processing, it is used in accordance with the situation / state at that time or with the intention to be decided according to the situation / state up to that point. In addition, the description having the meaning of “do B when it is A” is used in the meaning of “determine whether or not it is A and do B when it is judged as A”. However, the case where it is not necessary to determine whether or not A is excluded.
In addition, the system or device is configured by connecting a plurality of computers, hardware, devices, and the like by communication means such as a network (including one-to-one correspondence communication connection), etc., and one computer, hardware, device. The case where it implement | achieves by etc. is included. “Apparatus” and “system” are used as synonymous terms. Of course, the “system” does not include a social “mechanism” (social system) that is an artificial arrangement.
In addition, when performing a plurality of processes in each module or in each module, the target information is read from the storage device for each process, and the processing result is written to the storage device after performing the processing. is there. Therefore, description of reading from the storage device before processing and writing to the storage device after processing may be omitted. Here, the storage device may include a hard disk, a RAM (Random Access Memory), an external storage medium, a storage device via a communication line, a register in a CPU (Central Processing Unit), and the like.

The information processing apparatus 100 according to the present embodiment stores a document in the destination document storage module 180. As shown in the example of FIG. 1, the document storage module 140, the report creation module 150, the ticket transfer module, and the like. 160 is connected to the transmission source document storage module 170 and the transmission destination document storage module 180.
For example, when managing whether or not a document has been returned in a scene in which a document required for business is passed to multiple people for checking and a document containing the check result is returned The form of is used. Further, in such a scene, the number of people to be checked may increase after the initial request, and this embodiment is also used in such a case. The present embodiment can also be used when the requested person goes on vacation after making a request and wants to change the return destination.

  The destination document storage module 180 is connected to the information processing apparatus 100. The transmission destination document storage module 180 can share a document between the transmission source and the transmission destination, and is associated with the transmission destination. That is, the destination document storage module 180 stores a document addressed to the destination. Here, the transmission source refers to an operator who performs an operation of storing a document in a storage unit associated with the transmission destination. The transmission destination is an operator who receives the document. In general, the destination document storage module 180 is called a shared folder, and refers to a folder that stores stored documents (electronic documents, hereinafter simply referred to as documents) so that a plurality of people can access them. . Note that the content of the document is not limited to text, but may be a combination of images, sounds, moving images, and the like. What is necessary is just to be used as a file in a computer. The transmission destination document storage module 180 associated with the transmission destination is, for example, a folder owned by the transmission destination, and the transmission destination reads, writes (stores documents), and deletes the folder. The other person (for example, the transmission source) has at least a write (document storage) right. There may be a plurality of destination document storage modules 180. That is, there are generally as many destinations as there are destinations.

  The source document storage module 170 is connected to the information processing apparatus 100. The transmission source document storage module 170 can share a document between the transmission source and the transmission destination, and is associated with the transmission source. That is, the transmission source document storage module 170 stores a document addressed to the transmission source. The document addressed to the transmission source includes, for example, a document when a document transmitted from the transmission source to the transmission destination is returned from the transmission destination to the transmission source. The transmission source document storage module 170 has the same configuration as that of the transmission destination document storage module 180, but the transmission source document storage module 170 reads the transmission source (here, an operator who performs an operation for storing the document). There are access rights such as writing (document storage) and deletion, and at least the write (document storage) right is given to other persons (for example, transmission destinations). There may be a plurality of source document storage modules 170, but generally there is only one. That is, the source document storage module 170 is the operator's own storage module.

The transmission destination document storage module 180 for the transmission source information processing apparatus 100 is the transmission source document storage module 170 for the document transmission destination information processing apparatus 100, and the transmission source document for the transmission source information processing apparatus 100. The storage module 170 is the transmission destination document storage module 180 for the information processing apparatus 100 that is the transmission destination of the document.
The transmission source document storage module 170 and the transmission destination document storage module 180 may be connected to the information processing apparatus 100 via a communication line or the like, or both may be configured in the information processing apparatus 100. The transmission source document storage module 170 may be configured in the information processing apparatus 100, and the transmission destination document storage module 180 may be configured in the transmission destination information processing apparatus 100.
Specifically, in association with the person who transmits and receives the shared folder, the document is exchanged in the shared folder of each person. This associated folder is also referred to as a “tray”. There is a tray (transmission source document storage module 170) and a plurality of trays (transmission destination document storage module 180) corresponding to the person who delivers the tray. Specifically, a plurality of PCs (Personal Computers) deliver documents via trays.

The document storage module 140 includes a determination module 110, a document transmission module 120, and a document reply module 130.
The determination module 110 detects a transmission source operation for storing a document in the transmission destination document storage module 180. This operation corresponds to an operation for transmitting a document from a transmission source to a transmission destination. For example, an operation of selecting a document and moving the mouse cursor to an icon which is a graphic indicating the destination document storage module 180 is applicable.
In addition, when the operation is detected, the determination module 110 performs a first determination to determine whether or not information is given to the operation target document. A second determination is made to determine whether the information stored in the storage module in which the document is to be stored corresponds to the information attached to the document. If it is determined in the second determination that it corresponds, it is a case where a document is returned. That is, in this case, the detected operation is an operation for storing in the storage module corresponding to the transmission source that has transmitted the document. For example, the check result is written in the document by the person who performed this operation. The second determination is that the document identification information in the information given to the document matches the document identification information in the information stored in the storage module, and the sender identification in the information given to the document The transmission source identification information in the information stored in the storage module matches the transmission source identification information in the information attached to the document and the transmission destination identification information in the information stored in the storage module. If they match, it is determined that the information corresponds. If one or more of these do not match, it is determined that the information does not correspond.

When an operation is detected by the determination module 110, the document transmission module 120 identifies document identification information that is information for identifying a document that is an operation target, and a transmission source that has performed an operation for storing the document. Transmission source identification information, which is information for transmission, and transmission destination identification information for identifying the transmission destination are generated. Then, the generated information (hereinafter also referred to as a ticket. Specifically, at least the document identification information, the transmission source identification information, and the transmission destination identification information are included) is assigned to the operation target document. Then, the generated information is stored in the transmission source document storage module 170. Next, the document with the information is stored in the destination document storage module 180.
Specifically, this is processing corresponding to steps S512 to S518 in the flowchart illustrated in FIG.

  Information generated by the document transmission module 120 includes, for example, ticket data 300. FIG. 3 is an explanatory diagram showing an example data structure of the ticket data 300. The ticket data 300 has a document ID column 310, a transmission source ID column 320, and a transmission destination ID column 330. The document ID column 310 stores a document ID that is information for uniquely identifying the document in the present embodiment. The transmission source ID column 320 stores a transmission source ID that is information for uniquely identifying the person who transmitted the document in the present embodiment. The transmission destination ID column 330 stores a transmission destination ID that is information for uniquely identifying the person who received the document in the present embodiment.

  Further, the document transmission module 120 may generate the transmission source identification information to be generated by the operation of the operator. For example, when the identification information of another person in charge is set as the transmission source identification information by the operator's designation operation, the reply destination of the document is not the own (operator) transmission source document storage module 170, but the It becomes a storage module owned by the person in charge.

When the document reply module 130 determines that the correspondence is made by the second determination by the determination module 110, the document reply module 130 transmits the information given to the operation target document and the information stored in the storage module. Information indicating that the document has been returned is added.
Specifically, the processing corresponds to steps S524 and S526 in the flowchart illustrated in FIG.
If the second response by the determination module 110 determines that the document reply module 130 is not compatible, the document reply module 130 searches the information stored in the other transmission destination document storage module 180 to search for the operation target. The destination document storage module 180 in which the document is to be stored is presented. For example, when a document is to be stored in a destination document storage module 180 that is wrong as a reply destination, the destination document storage module 180 to be stored is presented.
The report creation module 150 compares the information stored in the transmission source document storage module 170 with the information attached to the document stored in the transmission source document storage module 170, thereby determining whether the document has returned. A report (hereinafter also referred to as a report) is generated.
The ticket moving module 160 moves the information stored in the transmission source document storage module 170 to the transmission destination document storage module 180 (if there are a plurality of transmission destination document storage modules 180, one of them). For example, it is performed when the reply destination is changed from myself to another person.

FIG. 2 is an explanatory diagram showing an example of a system configuration when the present embodiment is realized.
The file server 210 and user terminals 220A, 220B, 220C, and 220D are connected to each other via a communication line 290.
The file server 210 includes a transmission source document storage module 170 and a transmission destination document storage module 180 illustrated in FIG. However, there are as many storage modules (shared folders as a specific example) in the file server 210 as there are users. Further, since the distinction between the transmission source document storage module 170 and the transmission destination document storage module 180 is a distinction in the information processing apparatus 100, the distinction is unnecessary except that the access right of the user is different. However, a difference other than enabling sharing (difference in sharer combination, storage capacity, etc.) may be provided. For example, the file server 210 is realized by NAS (Network Attached Storage) or the like.
The file server 210 has a folder structure in the shared folder 400 illustrated in FIG. The folders below the shared folder 400 include an employee A shared folder 410A, an employee B shared folder 410B, an employee C shared folder 410C, an employee D shared folder 410D, and an employee E shared folder 410E. Each of these is a shared folder owned by the operator of user terminal 220A, user terminal 220B, user terminal 220C, and user terminal 220D. For example, a table that stores user IDs and shared folders (specifically, path names, URLs, etc.) in association with each other may be stored. That is, the shared folder can be specified from the user ID by this table, and the user ID can be specified from the shared folder. Employee A shared folder 410A, employee B shared folder 410B, employee C shared folder 410C, employee D shared folder 410D, and employee E shared folder 410E are subfolders 420A, subfolder 420B, subfolder 420C, subfolder 420D, and subfolder. There is 420E. Tickets are stored in this lower folder.
The user terminals 220A, 220B, 220C, and 220D correspond to the information processing apparatus 100 illustrated in FIG. Of course, as long as there are two or more user terminals 220, the number may be any number. The communication line 290 is, for example, the Internet regardless of whether it is wireless or wired.

FIG. 5 is a flowchart showing a processing example according to the present exemplary embodiment (document storage module 140).
In step S502, the determination module 110 searches for ticket information in the document.
In step S504, the determination module 110 determines whether there is ticket information. If there is, the process proceeds to step S520, and otherwise, the process proceeds to step S506.
In step S506, the document transmission module 120 determines whether or not to add ticket information to the document. If so, the process proceeds to step S508. Otherwise, the process proceeds to step S518.
In step S508, the document transmission module 120 determines whether to generate ticket information other than the standard ticket information. If so, the process proceeds to step S510. Otherwise, the process proceeds to step S512.
In step S510, the document transmission module 120 accepts designation of ticket information.
In step S512, the document transmission module 120 generates ticket information.
In step S514, the document transmission module 120 provides ticket information in the document.
In step S516, the document transmission module 120 stores the ticket in the folder corresponding to the tray ticket insertion.
In step S518, the document storage module 140 (the document transmission module 120 when coming from step S516, the document reply module 130 when coming from step S526) stores the document in a folder corresponding to the tray.

In step S520, the determination module 110 confirms the return destination from the ticket information.
In step S522, the determination module 110 determines whether or not the tray is the correct return destination. If it is correct, the process proceeds to step S524. Otherwise, the process proceeds to step S528.
In step S524, the document reply module 130 updates the ticket information in the document.
In step S526, the document reply module 130 updates the ticket in the tray.

In step S528, the determination module 110 searches for the correct return destination tray from the ticket trays of other trays.
In step S530, the determination module 110 determines whether there is a return destination tray. If there is a return destination tray, the process proceeds to step S532. Otherwise, the process proceeds to step S534.
In step S532, the determination module 110 displays a correct return destination tray with a message.
In step S534, storage processing is performed. In step S534, the process may proceed to step S512 to give the second new ticket, or may proceed to step S518 to store the document in the folder corresponding to the designated tray. Good.
Note that the processing from step S506 to step S510 may not be performed.

The ticket may be ticket data 600 in addition to the ticket data 300 described above.
FIG. 6 is an explanatory diagram showing an example of the data structure of the ticket data 600.
The ticket data 600 includes a document ID column 610, a transmission source ID column 620, a transmission ID column 630, a transmission destination ID column 640, a transmission date / time column 650, a reply date / time column 660, a reply tray information column 670, a reply status column 680, and a transmission time. A comment field 690, a reply comment field 692, and a return destination change comment field 694 are provided.

The document ID column 610 corresponds to the document ID column 310 of the ticket data 300. The document ID may be a unique document ID based on the hash value of the document, for example. Since ticket information is embedded in the document later, the hash value of the document is set to a value excluding the ticket information. In the case of a format in which a document ID or the like is originally set, it may be used. Alternatively, a GUID (Global Unique ID) or the like may be generated and embedded in the document attribute for determination.
The transmission source ID column 620 corresponds to the transmission source ID column 320 of the ticket data 300. The sender ID may be, for example, the ID of the person who sent the document. Based on this, the default return destination tray is determined.
The transmission ID column 630 stores a transmission ID, which is information that can be uniquely identified in the present embodiment that a document has been placed in the tray. For example, a GUID is generated and stored in the transmission ID column 630. When the same document is put in different trays, an ID is assigned so that it can be determined that the same document has been transmitted separately.
The transmission destination ID column 640 corresponds to the transmission destination ID column 330 of the ticket data 300. The transmission destination ID may be, for example, the ID of the person who received the document. It may be the ID of the tray in which the document is placed. If there is a shared folder path corresponding to the tray or a GUID or the like in the tray itself, it may be stored.

The transmission date and time column 650 stores the date and time (any combination of year, month, day, hour, minute, and second) when it is put in the tray.
The reply date and time column 660 stores the date and time when a document with a ticket is placed in the tray. Empty if not yet replied.
The reply tray information column 670 stores information on a tray when a document with a ticket is placed in the correct tray.
The reply status column 680 stores a flag indicating that a reply has been made correctly. “Reply correctly” means that the ticket assigned to the document corresponds to the ticket stored in the storage module in which the document is stored.
The transmission comment field 690 stores a comment at the time of transmission. Set by the person who sent it as needed.
The reply comment field 692 stores a comment when replying. Set by the person who responded as needed.
The return destination change comment field 694 stores a comment when the return destination (return destination user or return destination tray) may be changed. Set by the person who changed the return destination as needed. Display as a message when a document is about to be placed in a different tray.

FIG. 7 is a flowchart showing a processing example according to the present exemplary embodiment (report creation module 150).
In step S702, it is determined whether or not a report generation instruction has been detected. If detected, the process proceeds to step S704. Otherwise, the process is repeated until a report generation instruction is detected.
In step S704, the ticket in the folder corresponding to the target tray is searched.
In step S706, the contents of the ticket are displayed.
In step S708, the document corresponding to the ticket is searched for in the folder corresponding to the tray.
In step S710, it is determined whether there is a document corresponding to the ticket. If there is a document, the process proceeds to step S712. Otherwise, the process ends (step S799).
In step S712, it is displayed that the corresponding document has been returned.

FIG. 8 is a flowchart showing a processing example according to the present exemplary embodiment (ticket transfer module 160).
In step S802, it is determined whether or not ticket movement is detected. If detected, the process proceeds to step S804, and otherwise, the process is repeated until it is detected.
In step S804, the ticket in the folder corresponding to the own tray is moved to a folder corresponding to another tray.

Here, consider a scene in which employee A requests employee B and employee C to review application form X (document 920). The employee A creates an application form X (document 920) at his / her user terminal 220A and stores it in the employee B tray 950B and the employee C tray 950C. FIG. 9 is an explanatory diagram illustrating a display example of a tray or the like. The document management program displays the document display area 910 on a display device such as a liquid crystal display of the user terminal 220A. For example, employee A creates a document 920 using a document management program. As an operation for storing the document 920 in the employee B tray 950B and the employee C tray 950C, for example, the document 920 is selected with the left button of the mouse, and the mouse cursor is moved as it is, so that the employee B tray 950B and the employee C tray 950C are moved. There are operations such as releasing the left mouse button. FIG. 9 shows a situation where the document 920 is stored in the employee B tray 950B and the document 920 is going to be stored in the employee C tray 950C. In the employee B tray 950B, a stored document number display area 960B indicating that one document 920 is stored in a folder corresponding to the employee B tray 950B (for example, the employee B shared folder 410B in FIG. 4). Is displayed. Further, a document movement icon 930 indicating that the user is moving is displayed on the employee C tray 950C by the operator's mouse operation.
Each tray is also displayed on the user terminal 220B of the employee B and the user terminal 220C of the employee C, and the document can be delivered through the tray. The shared folder corresponding to the tray can be accessed by each employee.

Next, an example in which tickets are displayed on each tray is shown. FIG. 10 is an explanatory diagram illustrating a display example of a tray and a ticket.
According to the above-described operation, in the present embodiment, a ticket is assigned to the document 920, and two tickets are stored in a subfolder (subfolder 420A) of the shared folder corresponding to the employee A tray 950A.
When the employee A puts the document 920 in the employee B tray 950B, a ticket is given to the document 920 stored in the employee B tray 950B, and a ticket is put in the return destination employee A tray 950A corresponding to the employee A (subfolder 420A). The same ticket as the ticket assigned to the document 920 is stored. The same applies to the employee C tray 950C. The document ID in the ticket (the document ID column 310 of the ticket data 300, the document ID column 610 of the ticket data 600) and the transmission source (the transmission source ID column 320 of the ticket data 300). The ticket data 600 has the same transmission source ID column 620), but the information that it is sent to the employee C (the transmission destination ID column 330 of the ticket data 300 and the transmission destination ID column 640 of the ticket data 600) is different. After the document 920 is put in the employee B tray 950B and the employee C tray 950C, two tickets are stored in the ticket holder (subfolder 420A) of the employee A tray 950A.
As the display, as shown in the example of FIG. 10, a ticket slot (for example, a ticket slot display area 1010A for the employee A tray 950A) is displayed in each tray, and a ticket slot display area in which tickets are stored. A ticket 1022A and a ticket 1024A are displayed on 1010A (or only their own tray).

  To add a ticket to a document, for example, a function prepared by the document management program described above may be used. For example, if the document has a function capable of attaching a sticky note, a sticky note 1110 in the shared folder (employee B shared folder 410B) corresponding to the employee B tray 950B as shown in the example of FIG. It is also possible to write the contents of the ticket and attach the sticky note 1110 to the document 1100. In addition to this, a ticket may be given as an attribute of the document.

FIG. 12 is an explanatory diagram showing a display example of a ticket. The ticket 1022A is a ticket created when the document 920 is stored in the employee B tray 950B, and is given to the document stored in the shared folder (employee B shared folder 410B) corresponding to the employee B tray 950B. It is the same as a ticket. The ticket 1024A is a ticket created when the document 920 is stored in the employee C tray 950C, and is given to the document stored in the shared folder (employee C shared folder 410C) corresponding to the employee C tray 950C. The ticket is the same.
The processing so far corresponds to the processing from step S512 to step S518 in the flowchart illustrated in FIG.

Then, it is assumed that the employee B takes out a document from the employee B tray 950B, performs processing such as checking, and puts it in the employee A tray 950A. In this case, a first determination is made to determine whether or not information is attached to the document. If it is determined that the information is attached, the ticket stored in the storage module that is attempting to store the document. And a second determination for determining whether or not the ticket assigned to the document corresponds, and if it is determined to be compatible, the ticket assigned to the document is stored in the storage module Information indicating that the document has been returned to the transmission source (for example, a flag indicating that the reply has been correctly sent to the reply status column 680 of the ticket data 600) is added to the ticket that has been sent.
FIG. 13 is an explanatory diagram illustrating a display example of a tray and a ticket. As illustrated in FIG. 13, a new storage mark 1310A indicating that a new document has been stored is displayed on the employee A tray 950A. Then, a return mark 1322A indicating that the document corresponding to the ticket has returned is displayed on the ticket 1022A.
FIG. 14 is an explanatory diagram showing a display example of a ticket added to a document. As illustrated in FIG. 14, a sticky note 1110 is attached to a document 1100 stored in a shared folder corresponding to the employee A tray 950A, and a return mark 1420 is displayed on the content. That is, even if the document 1100 is viewed, it can be seen that the document has been transmitted from the employee A and returned.
This process corresponds to the processes from step S502 and step S504 in the flowchart illustrated in FIG. 5 to step S520, step S520 to step S526, and step S518.

  After that, when employee A requests further review from employee D and puts the same document 920 into employee D tray 950D, a ticket that is sent to employee D in the ticket holder of employee A tray 950A is also sent. The same ticket is assigned to the document stored and taken out from the employee D tray 950D by the employee D. Thus, even if the number of people who requested later increases, the same processing can be performed.

Further, it is assumed that the employee B takes out a document from the employee B tray 950B, performs processing such as checking, and puts it in the employee C tray 950C. In this case, the ticket case corresponding to the employee C tray 950C does not have a ticket corresponding to the ticket attached to the document, so it is determined that the ticket is not supported in the second determination. In that case, the ticket stored in the ticket holder corresponding to the employee A tray 950A, the employee D tray 950D, and the employee E tray 950E is searched and the ticket holder corresponding to the employee A tray 950A is given to the document. Find the ticket that corresponds to the ticket you have. As a result, it is indicated that the tray in which the document is to be stored is the employee A tray 950A.
This processing corresponds to the processing from step S502, Yes in step S504, step S520, No in step S522, and processing from step S528 to step S532 in the flowchart illustrated in FIG.

If the corresponding ticket cannot be found from the ticket case, a second new ticket may be generated and attached to the document, stored in the storage destination ticket case, or a document without a ticket may be stored. You may make it store in the shared folder corresponding to the tray of a storage destination. Either of these may be selected by an operator's operation.
This process corresponds to the process of No in step S530 and the process of step S534 in the flowchart illustrated in FIG.

FIG. 15 is an explanatory diagram illustrating a display example of a report. This is to list the tickets in the ticket compartment and output a list result indicating whether or not the transmitted document has been returned as a “report”. A report may be created for each document ID.
For example, when employee B reviews document 920 and returns it to employee A tray 950A, the ticket in that document is checked against the ticket in the ticket holder of employee A tray 950A. Mark. When the report display area 1500 is created at that time, the document contents 920 are transmitted to the employee B and the employee C by the display of the ticket contents 1510 and the ticket contents 1520 and returned from the employee B by the return report 1512. It turns out that has not yet returned.
The processing here corresponds to the processing according to the flowchart illustrated in FIG.

Next, ticket movement processing will be described. This is used, for example, when the return destination is changed to the employee E when the employee A is absent on vacation or the like.
The employee A moves the ticket corresponding to the document 920 from the ticket corresponding to the employee A tray 950A to the ticket corresponding to the employee E tray 950E.
Thereafter, when the employee C and employee D who have attempted to return the document try to put a document in the employee A tray 950A, the ticket already attached to the document corresponding to the employee A tray 950A Since there is no ticket corresponding to, a search is made for another tray, and a tray with the same ticket (in this case, employee E tray 950E) is found and prompted to be stored there. Thereby, it is possible to change the return destination in the middle by a simple operation, and it is possible to notify the person who has not yet sent a reply that the return destination has changed.
FIG. 16 is an explanatory diagram illustrating a display example of a tray and a ticket. By the operation by the employee A, the ticket in the ticket case corresponding to the employee A tray 950A is moved to the employee E tray 950E. Since the ticket moves as it is, the ticket contents corresponding to the employee A tray 950E are stored in the ticket contents corresponding to the employee A tray 950E, and the ticket contents 1622E, 1624E, 1626E are stored in the employee A tray 950A. The ticket that was in the corresponding ticket slot is deleted. Employee E knows that the document has already returned since the return mark 1632E is displayed in the ticket content 1622E.
The processing here corresponds to the processing according to the flowchart illustrated in FIG.
Here, when employee E displays a report, as shown in the example of FIG. 17, ticket contents 1710, 1720, and 1730 that are tickets in the ticket holder corresponding to employee E tray 950 E are displayed, and ticket contents 1710 is displayed. The return report 1712 is displayed.

Also, in order to cope with the case of moving to a different tray for each document, in the case of ticket movement, the tickets are grouped for each document, and each group is moved to a ticket holder corresponding to another person's tray. You may make it do.
In addition, when moving a ticket, a comment may be given to the ticket. For example, a comment such as “Return to Employee E-Tray during that time since it is absent until what month and month” is stored in the comment field 694 when changing the return destination of the ticket data 600 based on the operation of the operator. May be. Then, as described above, when the operator puts in the original reply destination tray and there is no corresponding ticket, the content of the comment field 694 when changing the return destination of the ticket data 600 in the ticket attached to the document is displayed. By doing so, it may be possible to notify that the reply destination has changed.

The default return destination is the tray corresponding to the sender (the operator himself), but in the above example, if you want to return to a destination other than the sender, after the document is stored in the tray and the ticket is created, You can move the tickets in your tray to another tray.
Alternatively, the return destination document storage module may be designated in advance in the operation of storing the document in the tray. That is, the processing from step S506 to step S510 in the flowchart illustrated in FIG. As a user interface for designating the return destination document storage module, for example, when a document is stored while a predetermined key is pressed, a return tray selection screen is displayed or a document is dragged and dropped onto the tray. When the mouse cursor is moved onto the return destination tray, the tray may be set as the return destination.

  Note that the hardware configuration of a computer on which the program according to the present embodiment is executed is a general computer as illustrated in FIG. 18, and specifically, a personal computer, a computer that can be a server, or the like. That is, as a specific example, the CPU 1801 is used as a processing unit (calculation unit), and the RAM 1802, the ROM 1803, and the HD 1804 are used as storage devices. For example, a hard disk may be used as the HD 1804. A CPU 1801 that executes programs such as a determination module 110, a document transmission module 120, a document reply module 130, a document storage module 140, a report creation module 150, a ticket transfer module 160, a RAM 1802 that stores the programs and data, and this computer ROM 1803 storing a program for starting up, HD 1804 as an auxiliary storage device, accepting device 1806 for accepting data based on user operation on a keyboard, mouse, touch panel, etc., CRT, liquid crystal display, etc. An output device 1805, a communication line interface 1807 for connecting to a communication network such as a network interface card, and a bus for connecting them to exchange data It is constituted by 808. A plurality of these computers may be connected to each other via a network.

Among the above-described embodiments, the computer program is a computer program that reads the computer program, which is software, in the hardware configuration system, and the software and hardware resources cooperate with each other. Is realized.
Note that the hardware configuration illustrated in FIG. 18 illustrates one configuration example, and the present embodiment is not limited to the configuration illustrated in FIG. 18, and is a configuration capable of executing the modules described in the present embodiment. I just need it. For example, some modules may be configured by dedicated hardware (for example, ASIC), and some modules may be in an external system and connected via a communication line. A plurality of systems shown in FIG. 5 may be connected to each other via communication lines so as to cooperate with each other. In particular, in addition to personal computers, information appliances, copiers, fax machines, scanners, printers, and multifunction machines (image processing apparatuses having two or more functions of scanners, printers, copiers, fax machines, etc.) Etc. may be incorporated.

In the above-described embodiment, one storage module or tray is associated with each user, but a storage module may be associated with an organization (group, team, etc.) composed of a plurality of persons. In that case, if one person in the organization performs the operation, the organization may perform the operation. In addition, a plurality of storage modules may correspond to one user.
Further, not only one ticket but also a plurality of tickets may be assigned to the document. That is, in the middle of processing, when another person is added to the same document for processing, the second and subsequent tickets are given.

The program described above may be provided by being stored in a recording medium, or the program may be provided by communication means. In that case, for example, the above-described program may be regarded as an invention of a “computer-readable recording medium recording the program”.
The “computer-readable recording medium on which a program is recorded” refers to a computer-readable recording medium on which a program is recorded, which is used for program installation, execution, program distribution, and the like.
The recording medium is, for example, a digital versatile disc (DVD), which is a standard established by the DVD Forum, such as “DVD-R, DVD-RW, DVD-RAM,” and DVD + RW. Standard “DVD + R, DVD + RW, etc.”, compact disc (CD), read-only memory (CD-ROM), CD recordable (CD-R), CD rewritable (CD-RW), Blu-ray disc ( Blu-ray Disc (registered trademark), magneto-optical disk (MO), flexible disk (FD), magnetic tape, hard disk, read-only memory (ROM), electrically erasable and rewritable read-only memory (EEPROM (registered trademark)) )), Flash memory, Random access memory (RAM) SD (Secure Digital) memory card and the like.
The program or a part of the program may be recorded on the recording medium for storage or distribution. Also, by communication, for example, a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), a wired network used for the Internet, an intranet, an extranet, etc., or wireless communication It may be transmitted using a transmission medium such as a network or a combination of these, or may be carried on a carrier wave.
Furthermore, the program may be a part of another program, or may be recorded on a recording medium together with a separate program. Moreover, it may be divided and recorded on a plurality of recording media. Further, it may be recorded in any manner as long as it can be restored, such as compression or encryption.

DESCRIPTION OF SYMBOLS 100 ... Information processing apparatus 110 ... Judgment module 120 ... Document transmission module 130 ... Document reply module 140 ... Document storage module 150 ... Report creation module 160 ... Ticket transfer module 170 ... Transmission source document storage module 180 ... Transmission destination document storage module 210 ... File server 220 ... User terminal 290 ... Communication line

Claims (10)

If the can share documents with source and destination, the first storage means associated with the said destination, the transmission source of the operation of storing the documents is performed, the document Document identification information that is information for identifying the transmission source, transmission source identification information that is information for identifying the transmission source that performed the operation of storing the document, and transmission destination identification information for identifying the transmission destination Information generating means for generating
Information giving means for giving the information generated by the information generating means to the document;
An information storage unit that can share a document between a transmission source and a transmission destination, and stores information generated by the information generation unit in a second storage unit associated with the transmission source;
Document storage means for storing in the first storage means the document to which information is given by the information giving means ;
When the operation of the transmission source for storing the document is performed, the information is given to the document, and the information stored in the storage means for storing the document is given to the document. If the information corresponds, information display control means for controlling to display information indicating that the document has returned to the transmission source in the information given to the document or the information stored in the storage means An information processing apparatus comprising: The document can be shared between the transmission source and the transmission destination, and when the operation of the transmission source for storing the document is detected in the first storage means associated with the transmission destination, the document Document identification information that is information for identifying the transmission source, transmission source identification information that is information for identifying the transmission source that performed the operation of storing the document, and transmission destination identification information for identifying the transmission destination Information generating means for generating
Information giving means for giving the information generated by the information generating means to the document;
An information storage unit that can share a document between a transmission source and a transmission destination, and stores information generated by the information generation unit in a second storage unit associated with the transmission source;
Document storage means for storing in the first storage means the document to which information is given by the information giving means ;
By comparing the information stored in the second storage means with the information given to the document stored in the second storage means, a report is generated as to whether or not the document has returned. An information processing apparatus comprising generation means . There are a plurality of the first storage means,
When the operation of the transmission source for storing the document is detected, if the information stored in the storage means for storing the document does not correspond to the information given to the document , other by searching the first information stored in the storage means, according to claim 1 or 2, characterized in that the further comprising presenting means for presenting the first memory means to store the said document Information processing device. The information processing according to any one of claims 1 to 3 , further comprising a moving unit that moves the information stored in the second storage unit by the information storage unit to the first storage unit. apparatus. The information processing apparatus according to any one of claims 1 to 4 , wherein the information generation unit generates transmission source identification information by an operation of an operator. The information given to the document does not correspond to the information stored in the storage means for storing the document, and the first storage means for storing the document from the other first storage means If the document cannot be retrieved, the document is stored in a storage unit that is trying to store the document, or new information is generated, the new information is added to the document, and the document is given the new information. Is stored in a storage means for storing the document.
  The information processing apparatus according to claim 3. Information is grouped in advance and information is moved for each group.
  The information processing apparatus according to claim 4.   When moving information, add a comment to notify that the reply destination has changed
  The information processing apparatus according to claim 4, wherein the information processing apparatus is an information processing apparatus. Computer
If the can share documents with source and destination, the first storage means associated with the said destination, the transmission source of the operation of storing the documents is performed, the document Document identification information that is information for identifying the transmission source, transmission source identification information that is information for identifying the transmission source that performed the operation of storing the document, and transmission destination identification information for identifying the transmission destination Information generating means for generating
Information giving means for giving the information generated by the information generating means to the document;
An information storage unit that can share a document between a transmission source and a transmission destination, and stores information generated by the information generation unit in a second storage unit associated with the transmission source;
Document storage means for storing in the first storage means the document to which information is given by the information giving means ;
When the operation of the transmission source for storing the document is performed, the information is given to the document, and the information stored in the storage means for storing the document is given to the document. If the information corresponds, information display control means for controlling to display information indicating that the document has returned to the transmission source in the information given to the document or the information stored in the storage means Information processing program to function as Computer
The document can be shared between the transmission source and the transmission destination, and when the operation of the transmission source for storing the document is detected in the first storage means associated with the transmission destination, the document Document identification information that is information for identifying the transmission source, transmission source identification information that is information for identifying the transmission source that performed the operation of storing the document, and transmission destination identification information for identifying the transmission destination Information generating means for generating
Information giving means for giving the information generated by the information generating means to the document;
An information storage unit that can share a document between a transmission source and a transmission destination, and stores information generated by the information generation unit in a second storage unit associated with the transmission source;
Document storage means for storing in the first storage means the document to which information is given by the information giving means ;
By comparing the information stored in the second storage means with the information given to the document stored in the second storage means, a report is generated as to whether or not the document has returned. An information processing program for functioning as generation means .

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