JP5591291B2 - Packing device, information processing device and program - Google Patents

Description

  Embodiments described herein relate generally to a packing device, an information processing device, and a program.

  With the spread of networks in recent years, a sales method (EC: Electronic Commerce) for selling products via the Internet is actively performed. Also, in a store such as a supermarket, a so-called “net supermarket” sales method is performed in which products sold in the store are sold via the Internet. At net supermarkets, when an order for a product purchase is received from a customer, the picking work for collecting the corresponding product from the store and the packing work for sorting the collected product for each customer are performed and delivered to each customer. Has been.

  In addition, since the products sold at the online supermarket are also sold in the store, if the purchase concentrates on a specific product, a shortage (out of stock) will occur. Regarding the occurrence of this missing item, the person in charge confirms the missing item at the time of picking work, and reports the missing item in writing.

  Conventionally, a system has been disclosed in which a missing item registration for a product sold at an online supermarket can be performed during a packing operation using a handy terminal (packing device). According to such a system, the person in charge can check the missing item at the time of picking work, and it can be performed more efficiently than when the missing item is reported in writing or the like.

  However, according to the conventional method, in order for the packing operator to check the missing item in the packing operation, the packing operation by the handy terminal (packing device) is temporarily interrupted, and the form in which the missing item is described. Has to be output and confirmed, leading to a reduction in work efficiency.

The packing apparatus according to the embodiment includes a code reading unit that reads a code symbol of an order product for sorting the order product that is a target of a purchase order at an internet supermarket that sells the product in the store via the Internet, It is unprocessed for the information processing apparatus that holds the order product list that associates the product code of the ordered product with the status information that indicates whether the processing related to reading of the product code by the code reading unit is unprocessed. Unprocessed inquiry means for inquiring about the ordered product, unprocessed product display means for displaying the ordered product received in response to the inquiry of the unprocessed inquiry means on a display unit, and the unprocessed product Enter the new code to enter a new product code for the unprocessed ordered product displayed by the display means. And means, and a new code transmitting means for transmitting the new product code input, to the information processing apparatus due to changes of the items ordered list by the new code input means.

  The information processing apparatus according to the embodiment determines whether a product code of an ordered product that is a target of a purchase order at an internet supermarket that sells products in a store via the Internet and whether processing related to reading the product code is unprocessed. An unprocessed inquiry about the ordered product is received from a list holding unit that holds an ordered product list associated with the state information to be expressed, and a packing device that reads a code symbol of the ordered product to sort the ordered product. An inquiry receiving means, an unprocessed product transmitting means for transmitting the ordered product that has not been processed in response to the inquiry, and a new product code different from the product code of the unprocessed ordered product, A new code receiving means for receiving from the packing device, and the order product list corresponding to the received new product code. The product code of the product ordered to be processed and a first list changing means for processing state the status information as well as changes to the new product code.

FIG. 1 is a system configuration diagram schematically illustrating an overall configuration of a sales system according to an embodiment. FIG. 2 is a block diagram showing the configuration of the net super management server. FIG. 3 is a schematic diagram illustrating an example of an order management file. FIG. 4 is a schematic diagram showing an example of a delivery service management file. FIG. 5 is a block diagram showing the configuration of the packing device. FIG. 6 is a front view illustrating an example of a product purchase page. FIG. 7 is a plan view showing an example of a picking slip. FIG. 8 is a flowchart showing the flow of the packing process and the shortage check process. FIG. 9 is a front view showing an example of the unprocessed product box list screen. FIG. 10 is a flowchart showing the flow of unpacked product processing. FIG. 11 is a front view showing an example of the unpacked product list screen. FIG. 12 is a front view illustrating an example of a sorting selection display screen. FIG. 13 is a front view showing an example of a product code input screen. FIG. 14 is a front view showing an example of a shortage processing screen. FIG. 15 is a plan view showing an example of a delivery slip.

  Hereinafter, embodiments of a packing device, an information processing device, and a program according to embodiments will be described in detail with reference to the accompanying drawings. The present invention is not limited to the embodiments described below.

  FIG. 1 is a system configuration diagram schematically illustrating an overall configuration of a sales system 1 according to an embodiment. As shown in FIG. 1, the sales system 1 is a store that centrally manages a plurality of POS (Point Of Sales) terminals 2 as merchandise sales data processing devices and a POS terminal 2 connected by a LAN 3. A POS system 7 including a server 4 and a headquarter server 9 connecting the store server 4 via a dedicated line 8 are provided.

  The POS system 7 and the headquarter server 9 will be briefly described. The store server 4 has a product master file for storing various product information sold in the store and is responsible for the overall control of the POS system 7, and is connected to a keyboard, a display, a printer, a hard disk drive, and the like. (Both not shown).

  The POS terminal 2 is allocated at a checkout location with a unique cash register number, and is a terminal for the cashier to perform sales processing. The POS terminal 2 is connected with a keyboard, drawer, display, card reader / writer, code scanner, and the like. When the POS terminal 2 reads a product code added to each product in the form of a barcode, a two-dimensional code, or the like by a code scanner, the POS terminal 2 makes an inquiry about the product by notifying the store server 4 of the product code. The store server 4 searches the product master file in response to an inquiry from the POS terminal 2, reads product information corresponding to the corresponding product code, and transmits it to the POS terminal 2. The POS terminal 2 acquires the unit price of the corresponding product from the store server 4. In addition, the POS terminal 2 calculates the total amount of these products based on the unit price and the number of products to be purchased, performs a process such as payment, generates sales data, and then stores the sales data at a predetermined timing. It transmits to the store server 4.

  The headquarter server 9 includes a control unit (not shown) having a computer configuration including a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like. The sales data transmitted from 4 is managed, or the product master file is transmitted to the store server 4 of each store.

  In addition, as shown in FIG. 1, the sales system 1 provides a net super service for selling products sold in a store where the POS system 7 is installed via a network 5 such as the Internet. The network super server 6 is provided. The net super server 6 can be connected from the customer terminal 10 via the Internet 5.

  The net super server 6 includes a control unit composed of a CPU, a ROM, a RAM, an input device such as a keyboard and various buttons, a display device such as a CRT and an LCD, a storage device such as an HDD and a flash memory, a dedicated line 8 and a network. 5 (not shown), and the control unit executes various programs by executing predetermined programs (for example, Web applications, database programs, etc.) stored in the storage device. Realize.

  The customer terminal 10 is a terminal device such as a personal computer (PC) or a mobile phone operated by a customer (user) of the Internet supermarket. The customer terminal 10 can be connected to a control unit composed of a CPU, ROM, RAM, etc., an input device such as a keyboard and various buttons, a display device such as a CRT or LCD, a storage device such as an HDD or a flash memory, and a network A communication interface or the like (not shown) is provided, and various functions are realized by the control unit executing a predetermined program (for example, a Web browser) stored in the storage device.

  In addition, the store corresponds to the net super management server 11 that receives and manages the order merchandise list including the ordered merchandise received by the net super server 6 from the net super server 6 and the ordered merchandise list accepted by the net super server 6. And a packing device 12 used for packing work for sorting the products collected from the store for each customer.

  The net super management server 11 is an information processing apparatus that manages various data necessary for providing the net super service, and its electrical system is configured as shown in FIG. 2, for example.

  Here, FIG. 2 is a block diagram showing the configuration of the net super management server 11. As shown in FIG. 2, the net super management server 11 includes a control unit 31 having a computer configuration including a CPU, ROM, RAM, and the like, a bus 32, a first communication interface 331 connectable to the LAN 3, and a network 5. A second communication interface 332 that can be connected to the I / O device, an I / O device control unit 34, an operation input unit 35 configured by a keyboard, a mouse, and the like, a display unit 36 configured by a display device such as a CRT or LCD, A storage unit 37 configured by a storage device such as an HDD or a flash memory, and a printer connection unit 38 for connecting the printer 14 are provided.

  The control unit 31 is configured to perform online communication with the packing device 12 via the first communication interface 331 connected to the bus 32. Further, the control unit 31 is configured to be able to execute online communication with the net super server 6 via the second communication interface 332 connected to the bus 32. An operation input unit 35, a display unit 36, a storage unit 37, and a printer connection unit 38 are connected to the control unit 31 via a bus 32 and an I / O device control unit 34.

  The storage unit 37 stores various programs executed by the control unit 31 and various setting information related to the execution of the programs. The control unit 31 realizes various functional units in cooperation with a predetermined program stored in the storage unit 37, and executes a packing process and a missing part check process described later together with the packing device 12.

  In addition, the storage unit 37 stores an order management file 374, a delivery service management file 375, and the like as data necessary for providing the Internet super service.

  The order management file 374 is a data table for managing (holding) an order product list (described later) transmitted from the network super server 6 by the control unit 31 (list holding means 51). FIG. 3 is a schematic diagram illustrating an example of the order management file 374. As shown in FIG. 3, the order management file 374 holds a record in which a flight number, box number, sequence number, product code, product name, category ID, and check status are associated with each other.

  Here, the flight number is an identifier for identifying a delivery flight that delivers a product, and products having the same flight number are delivered by the same flight. The box number is an identifier for identifying a storage box that stores a product for delivery. The product purchased (ordered) by the online supermarket, that is, the product code (product name) registered in the order management file 374 is stored in the storage box indicated by the box number and delivered to the customer who placed the order. The It is assumed that a unique box number is assigned in advance to each storage box in the form of a code symbol such as a barcode or a two-dimensional code. The sequence number is a management number sequentially assigned to each product having the same flight number.

  The check status is information for indicating whether or not a packing process to be described later has been performed and a product shortage. In this embodiment, when the check status is “0”, it means that the packing process has not been processed, and when it is “1”, it means that the packing process has been processed. Further, when the check status is “9”, it means that the product is a missing item. It is assumed that the initial (default) state of the check status is “0”.

  The delivery flight management file 375 is a data table for managing the delivery date and time corresponding to each flight number. FIG. 4 is a schematic diagram showing an example of the delivery service management file 375. As shown in FIG. 4, the delivery service management file 375 holds the delivery date, delivery time, and deadline time in association with the flight number.

  The delivery date and the delivery time represent the date and time period for delivering the product. Further, the deadline time represents the time when the reception with the corresponding flight number is closed, and FIG. 4 shows an example in which the deadline is 3 hours before the delivery time. The control unit 31 deletes the delivery flight record whose deadline has passed from the delivery flight management file 375 based on the current date and time counted by a timekeeping unit such as an RTC (Real Time Clock) (not shown).

  Next, the packing device 12 will be described. The packing device 12 is a handy terminal or the like that can be carried by a worker who performs a packing operation (hereinafter referred to as a packing operator), and the electrical system is configured as shown in FIG. 5, for example.

  FIG. 5 is a block diagram illustrating the configuration of the packing device 12. As shown in FIG. 5, the packing device 12 includes a code scanner 41, an operation input unit 42, a display unit 43, a communication interface 44, a storage unit 45, a control unit 46, and the like, and each unit is connected by a bus 47.

  The code scanner 41 reads the code symbol added to the product or the storage box, and outputs the result of decoding the code symbol to the control unit 46. The operation input unit 42 is configured by an input device such as a keyboard or a touch panel, and outputs an operation signal corresponding to a user operation to the control unit 46. The display unit 43 is configured by a display device such as an LCD, and displays various types of information under the control of the control unit 46. The communication interface 44 is a wireless communication interface connectable to the LAN 3, and accesses the net super management server 11 via the access point 13 under the control of the control unit 46.

  The storage unit 45 includes a storage device such as a flash memory, and stores various programs executed by the control unit 46 and various setting information related to the execution of the programs. The control unit 46 includes a CPU, a ROM, a RAM, and the like, and implements various functional units in cooperation with predetermined programs stored in the storage unit 45. Execute product check processing.

  Here, an example of an operation until a product is purchased (ordered) at the internet supermarket will be described. First, the control unit of the customer terminal 10 (hereinafter simply referred to as the customer terminal 10) accesses the address of the EC site provided by the net super server 6 in accordance with a user operation. On the other hand, when the control unit of the net super server 6 (hereinafter simply referred to as the net super server 6) accepts access from the customer terminal 10, the EC sells products based on a program stored in a storage unit (not shown). An initial page of the site is generated and transmitted to the customer terminal 10. The customer terminal 10 displays an initial page (not shown) provided from the net super server 6 on a display unit (not shown) and waits for a user operation input.

  When the customer terminal 10 detects that a specific product category (for example, vegetable) has been selected by the user from a plurality of product categories displayed on the initial page, the customer terminal 10 determines the category name or category ID of the selected product category. Notify the net super server 6.

  On the other hand, when receiving the selection notification of the category name or category ID from the customer terminal 10, the net super server 6 refers to the product master file stored in the store server 4 and reads a record corresponding to the category name or category ID. . And the net super server 6 will transmit to the customer terminal 10, if the goods purchase page for receiving a purchase order is produced | generated based on each read record. The customer terminal 10 displays the product purchase page P1 (see FIG. 6) provided from the network super server 6 on a display unit (not shown) and waits for a user operation input.

  FIG. 6 is a front view showing an example of the product purchase page P1. As shown in FIG. 6, the product purchase page P1 displays a purchase screen G1 for purchasing the product read from the product master file.

  Each time the customer terminal 10 receives a press of the purchase button B1 provided on the purchase screen G1 via a keyboard, mouse, or the like (not shown), the product code, category, and purchase quantity of the corresponding product are used as purchase targets. The server 6 is notified. When the customer terminal 10 receives an instruction to the effect that the product selection has been completed via a keyboard or a mouse (not shown), the customer terminal 10 notifies the net super server 6 of the completion of the selection.

  Next, when receiving a notification of selection completion from the customer terminal 10, the net super server 6 generates a delivery date / time designation page for accepting designation of the delivery date / time and transmits it to the customer terminal 10. The customer terminal 10 displays a delivery date and time designation page (not shown) provided from the network super server 6 on a display unit (not shown) and waits for a user operation input.

  When the customer terminal 10 accepts that a specific delivery date and time corresponding to each flight number held in the delivery flight management file 375 is selected from the delivery date and time designation page via a keyboard or a mouse (not shown), the customer terminal 10 is selected. The delivery date is notified to the network super server 6.

  When the net super server 6 receives the delivery date / time notification from the customer terminal 10, the net super server 6 generates an ordered product list in which the product code of each product notified as a purchase target is associated with the flight number corresponding to the delivery date / time. To do. Thereafter, the net super server 6 transmits the ordered product list to the net super management server 11 via the Internet 5.

  Each time the control unit 31 of the net super management server 11 receives the ordered product list from the net super server 6, the order management file contains the flight number and product code included in the ordered product list in the record format shown in FIG. The data are sequentially stored in 374. The box number is assigned for each product according to the order product list and the type and quantity of the product included in the ordered product list. In addition, sequence numbers are assigned in the order of storage in the order management file 374 for the same flight number.

  A person in charge of picking work in the store of the POS system 7 (hereinafter referred to as “picking worker”) operates the net super management server 11 at a time corresponding to each flight number and responds in the order management file 374. The printer 14 issues a picking slip in which products included in the ordered product list associated with the flight number are extracted by category ID.

  FIG. 7 is a plan view showing an example of the picking slip 100. As shown in FIG. 7, the picking slip 100 is a product code, product name, product image, unit price, quantity, and the like printed in units of categories for each product associated with the corresponding flight number in the order management file 374. It is. Since the picking slip 100 is issued in units of categories as described above, products can be picked efficiently for each department.

  In addition, the picking slip 100 uses a code symbol C such as a barcode or a two-dimensional code representing a product code of a product assigned to the operation panel of the code scanner (a product without a code symbol). It is printed in the special remarks column as one of the product information. By printing the code symbol C representing the product code of the product assigned to the operation panel of the code scanner in this way, the code symbol C of the picking slip 100 is used during the packing process and the shortage check process described later. Can be sorted in the same manner as the scanning of code symbols added to products.

  Based on the issued picking slip 100, the picking operator collects each product associated with the corresponding flight number in the order management file 374 from the store. The collected products are then transported to a backyard or the like and delivered to a packing operator.

  Hereinafter, with reference to FIG. 8, the packing process and the missing part check process executed by the cooperation of the net super management server 11 and the packing device 12 will be described.

  As shown in FIG. 2, the control unit 31 of the net super management server 11 cooperates with the packing processing program stored in the storage unit 37 to provide various functional units (list holding unit 51, inquiry receiving unit 52, unprocessed unit). Product transmitting means 53, new code receiving means 54, first list changing means 55, missing signal receiving means 56, second list changing means 57, etc.), and a part of the packing process and the missing part check process is executed. .

  Further, as shown in FIG. 5, the control unit 46 of the packing device 12 cooperates with the packing processing program stored in the storage unit 45 to perform various functional units (code reading unit 461, unprocessed inquiry unit 462, Processing product display means 463, new code input means 464, new code transmission means 465, missing item declaration means 466, missing item signal transmission means 467, etc.) are implemented, and part of the packing process and the missing part check process is executed.

  Here, FIG. 8 is a flowchart showing the flow of the packing process and the missing part check process executed in cooperation with the net super management server 11 and the packing device 12. As a premise of this processing, it is assumed that a flight number related to the main packing work is input via the operation input unit 42 by a packing operator who operates the packing device 12 (step S11; Yes). Also, it is assumed that one of the products delivered from the picking operator is picked up by the packing operator and the code symbol added to the product is read by the code scanner 41 of the packing device 12.

  As described above, the code symbol C of the picking slip 100 is read by the code scanner 41 of the packing device 12 for a product that is not pasted with a code symbol and is assigned to the operation panel of the code scanner. . The code symbol C of the picking slip 100 is read by the code scanner 41 of the packing device 12 because the picking slip 100 is issued for each category such as vegetables, prepared dishes, fresh fish, etc. It is efficient to do it after reading all.

  First, when the control unit 46 (code reading unit 461) of the packing device 12 acquires the product code read by the code scanner 41 (step S12), the super combination of the previously entered flight number and the product code is managed by the net super management. The box number is inquired by notifying the server 11 (step S13).

  When the control unit 31 of the net super management server 11 receives the combination of the flight number and the product code from the packing device 12, the control unit 31 searches the order management file 374 for a record corresponding to this set and having an unprocessed check status ( Step S31), it is determined whether or not the corresponding record exists (Step S32).

  If it is determined in step S32 that the corresponding record exists (step S32; Yes), the control unit 31 sets the box number associated with the smallest value among the sequence numbers included in each corresponding record to the packing device 12. (Step S34).

  On the other hand, when it is determined that the corresponding record does not exist (step S32; No), the control unit 31 of the net super management server 11 displays a message indicating that the notification of the notified product code is not necessary for the flight number and the product code. It transmits to the packing apparatus 12 with a group (step S33).

  Next, the control unit 46 of the packing device 12 determines whether or not the box number has been transmitted from the net super management server 11, and if a message indicating that the product code is not sorted is received (step S14; No) ) This message is displayed on the display unit 43 together with the combination of the flight number and the product code (step S15), and the process proceeds to step S20. Thereby, the packing operator can easily determine whether or not the product needs to be sorted by checking the message displayed on the display unit 43.

  When the box number is received from the net super management server 11 in step S14 (step S14; Yes), the control unit 46 displays the value of the box number on the display unit 43 (step S16), and the code scanner 41 (Step S17; No).

  Here, the packing operator stores the goods obtained in the storage box corresponding to the box number displayed in step S16, and then uses the code scanner 41 of the packing device 12 to store the box number added to the storage box. Read.

  When the box number is input via the code scanner 41 (step S17; Yes), the control unit 46 of the packing apparatus 12 transmits the box number to the net super management server 11, thereby matching the box number. Is confirmed (step S18).

  When receiving the box number notification from the packing device 12, the control unit 31 of the net super management server 11 determines whether or not the box number matches the box number transmitted in step S34 (step S35). Here, when it determines with it being inconsistent (step S35; No), the control part 31 transmits the message to the effect that the classification destination has an error to the packing apparatus 12 (step S36).

  If it is determined in step S35 that both box numbers match (step S35; Yes), the control unit 31 transmits a message indicating that the sorting destination is correct to the packing device 12 (step S37). When receiving the message transmitted from the net super management server 11, the control unit 46 of the packing device 12 displays this message on the display unit 43 (step S19).

  Thereby, the packing operator can easily determine whether or not the sorting has been performed correctly by checking the message displayed on the display unit 43. In the present embodiment, the net super management server 11 determines whether the box number matches, but the box number transmitted from the net super management server 11 and the box number input via the code scanner 41 , The packing device 12 itself may make a match determination.

  Subsequently, the control unit 31 of the net super management server 11 changes the check status included in the sequence number record to be processed to “1” representing processed (step S38).

  When the packing operator performs the above-described packing process for all the products delivered from the picking operator, the packing operator performs an operation for instructing that the sorting is completed via the operation input unit 42. When the control unit 46 of the packing apparatus 12 receives an instruction for completion of sorting through the operation input unit 42 (step S20; Yes), the network super management server receives the previously entered flight number and sorting completion information indicating sorting completion. 11 (step S21).

  On the other hand, when receiving the flight number and sorting completion information from the packing device 12, the control unit 31 of the net super management server 11 refers to the order management file 374 and checks the check status included in each record corresponding to this flight number. If there is one of “0” representing unprocessed (step S39; Yes), a message indicating that there is an unprocessed product (for example, a list of unprocessed products) is transmitted to the packing device 12 ( Step S40), an unpacked product process described later is executed (step S41).

  On the other hand, if there is no “0” indicating unprocessed (step S39; No), the control unit 31 of the net super management server 11 proceeds to step S42 as it is and sends a delivery slip (receipt slip 200 (see FIG. 15)). Output from the printer 14.

  When the control unit 46 of the packing device 12 receives a message (for example, a list of unprocessed products) transmitted from the net super management server 11, the control unit 46 displays this message on the display unit 43 (step S22).

  Here, FIG. 9 is a front view showing an example of the unprocessed product box list screen X1. As shown in FIG. 9, the unprocessed product box list screen X1 displays a list of box numbers in which at least one unprocessed product exists.

  As described above, in the state where the unprocessed product box list screen X1 is displayed on the display unit 43, the shortage product confirmation process (step S23) can be executed.

  Next, the shortage product confirmation process (step S23) in the packing device 12 and the unpacked product process (step S41) in the net super management server 11 will be described with reference to the flowchart of FIG. As shown in FIG. 10, the control unit 46 (unprocessed inquiry means 462) of the packing apparatus 12 selects the box number via the operation input unit 42 on the unprocessed product box list screen X1 by the packing operator and presses the enter key. If it is determined that (not shown) has been pressed (step S51; Yes), an inquiry about “unpacked product list” is made to the net super management server 11 (step S52).

  When the control unit 31 (inquiry receiving unit 52) of the net super management server 11 receives an inquiry about “unpacked product list” from the packing device 12 (step S71; Yes), the control unit 31 (unprocessed product transmission unit 53). ) Extracts from the ordered product list of the order management file 374 the unpacked products to be packed for the day whose check status is “0” indicating unprocessed, and transmits the extraction result to the packing device 12. (Step S72).

  When the control unit 46 (unprocessed product display means 463) of the packing device 12 receives the unpacked product transmitted from the net super management server 11 (step S53; Yes), the unpacked product is displayed on the display unit 43 ( Step S54).

  Here, FIG. 11 is a front view showing an example of the unpacked product list screen X2. As shown in FIG. 11, the unpacked product list screen X2 displays a list of unpacked products in a desired box number. More specifically, the unpacked product list screen X2 displays the product name, product code, and number of unpacked products.

  On the unpacked product list screen X2, a scroll key K1 in the vertical direction is provided, and the display of unpacked products can be scrolled by operating the scroll key K1.

  When the packing operator selects a desired product from the list of unpacked products on the unpacked product list screen X2 and presses the enter key (step S55; Yes), the control unit 46 of the packing device 12 displays the information shown in FIG. A sorting selection display screen X3 as shown is displayed on the display unit 43 (step S56).

  FIG. 12 is a front view showing an example of the sorting selection display screen X3. As shown in FIG. 12, in the sorting selection display screen X3, the product code of the product selected in the unpacked product list screen X2 is changed with the product code of the target product changed with the package change. “1. Code difference” key K2 to be selected when the product is a product, and “2. Missing product” key K3 to be selected when the product selected on the unpacked product list screen X2 is a shortage in the store. Is provided.

  When the packing operator selects the “1. Code difference” key K2 on the sorting selection display screen X3 (step S57; Yes), the control unit 46 (new code input means 464) of the packing device 12 has a different product code. A transition is made to a product code input screen X4 (see FIG. 13) for inputting the product code of the current product (step S58).

  FIG. 13 is a front view showing an example of the product code input screen X4. As shown in FIG. 13, the product code input screen X4 is provided with a new product code input area A1 along with the product name and the original product code.

  A new product code is obtained by reading a code symbol added to the product by the code scanner 41 or a key operation of a numeric key (not shown) of the operation input unit 42 to the input area A1 of a new product code by the packing operator. When the input key is pressed and the enter key is pressed (step S59; Yes), the control unit 46 (new code transmission means 465) of the packing device 12 uses the new product code input in the input area A1 as the original product code or the like. At the same time, it is transmitted to the net super management server 11 (step S60).

  When the new product code is received from the packing device 12 together with the original product code or the like (step S73; Yes), the control unit 31 (first list) of the net super management server 11 receives the new product code. The changing means 55) searches the ordered product list based on the box number and the original product code, changes the original product code to a new product code, and changes the check status to “1” indicating processed. (Step S74).

  On the other hand, when the packing operator selects the “2. Missing item” key K3 on the sorting selection display screen X3 (step S57; No, step S61; Yes), the control unit 46 (missing item declaring means 466) of the packing device 12 is selected. ) Transitions to a stockout processing screen X5 (see FIG. 14) for executing stockout processing (step S62).

  FIG. 14 is a front view showing an example of the shortage processing screen X5. As shown in FIG. 14, a “Yes” key K4 is displayed on the shortage processing screen X5 together with a message M1 “Are you sure you want to process the shortage of the target product for the selected flight”?

  When the packing operator selects the “Yes” key K4 on the shortage processing screen X5 (step S63; Yes), the control unit 46 (out of stock signal transmission means 467) of the packing device 12 causes the shortage of the target product. A signal is transmitted to the net super management server 11 (step S64).

  When the control unit 31 (out of stock signal receiving means 56) of the net super management server 11 receives the out of stock signal for the target product from the packing device 12 (Step S73; No, Step S75; Yes), the control unit 31 (No. The 2 list changing means 57) searches the ordered product list from the box number and the product code, and sets the check status “0” corresponding to the target product of the target box of the target flight of the day to “9” indicating the shortage. Change (step S76).

  Thus, the shortage product confirmation process (step S23) in the packing device 12 and the unpacked product process (step S41) in the net super management server 11 are completed, and the control unit 31 of the net super management server 11 receives the delivery slip (reception). A slip) 200 (see FIG. 15) is output from the printer 14 (step S42).

  As described above, when the code symbol added to the product picked by the packing operator is scanned (read) by the code scanner 41 of the packing device 12, the box number assigned to each customer is displayed on the packing device 12. Since the packing operator sorts the commodities into the storage boxes based on the box numbers displayed on the packing device 12, mistakes can be reduced and work efficiency can be improved.

  The products sorted into the storage box by the packing operator in the store serving as the delivery source in this manner are delivered to the delivery staff together with the delivery slip (receipt slip) 200 shown in FIG. Delivered. After the delivery of the product is completed, the customer's receipt signature or stamped delivery slip (receipt slip) 200 is returned to the store equipped with the POS system 7.

  Further, the store cashier reads the code symbol (including the sales price at the time of purchase at the Internet supermarket) of each product printed on the delivery slip (receipt slip) 200 returned to the store by the code scanner of the POS terminal 2. . Similarly to the normal sales process, the POS terminal 2 reads the code symbol added to each product printed on the delivery slip (receipt slip) 200 by the code scanner, and at the time of purchase at the net supermarket included in the code symbol. After calculating the total amount of these products based on the sales price and the number of products sold and generating settlement data, the sales data is transmitted to the store server 4 at a predetermined timing.

  By including the sales price at the time of purchase at the net supermarket in the code symbol of each product printed on the delivery slip (receipt slip) 200 as described above, the sales price of the real store can be obtained by the next day delivery or time service. Even if they are different, sales will be recorded at the selling price when purchased at the online supermarket.

  In addition, as described above, even when a product whose product code of the target product has been changed due to a package change or the like is scanned, the product code of the order management file 374 is read by the code scanner 41. Since the product code is changed to the scanned product code, the product printed on the delivery slip (receipt slip) 200 is the product that is actually delivered.

  As described above, according to the present embodiment, when there is a missing product in the packing operation in which the packing device 12 reads the code symbol added to the product picked by the packing operator, an unpacked product list can be acquired. There is no need to temporarily interrupt the packing operation and output and check a form in which the missing item is described, and the packing operation can be performed without stopping the operation of the packing device 12, thereby improving work efficiency. be able to.

  As described above, according to this embodiment, there is a product in which the product code of the ordered product registered in the ordered product list is different from the product code of the product actually displayed in the store, and the product is packed from the packing device 12. In this case, by changing the original product code of the ordered product list to the new product code scanned from the packing device 12, a delivery slip (receipt slip) 200 of the new product code can be output. Furthermore, when there is a missing product, the missing product is registered from the packing device 12, and the ordered product in the target ordered product list can be processed as a missing product.

  In the above embodiment, the net super server 6 is arranged outside the store. However, the present invention is not limited to this, and the net super server 6 may be arranged in the store. Further, the net super management server 11 and the store server 4 may have a function of the net super server 6.

  In the above embodiment, the product code and the box number are held in the code symbol. However, the present invention is not limited to this, and may be held in the form of an RFID tag or the like. In this case, the packing apparatus 12 includes an RFID reader / writer instead of the code scanner 41.

  The program executed by each device of the above embodiment may be configured to be provided by being incorporated in advance in a ROM or the like. The program may be provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD in an installable or executable format file. Good.

  Further, the program may be provided by being stored on a computer connected to a network such as the Internet and downloaded via the network. Further, the program may be provided or distributed via a network such as the Internet.

  Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

DESCRIPTION OF SYMBOLS 11 Information processing apparatus 12 Packing apparatus 51 List holding means 52 Inquiry receiving means 53 Unprocessed goods transmitting means 54 New code receiving means 55 First list changing means 56 Out of stock signal receiving means 57 Second list changing means 461 Code reading means 462 Not yet Processing inquiry means 463 Unprocessed product display means 464 New code input means 465 New code transmission means 466 Missing part declaration means 467 Missing part signal transmission means

JP 2011-164775 A

Claims (5)

A code reading means for reading a code symbol of the ordered product in order to sort the ordered product that is the subject of the purchase order at an online supermarket that sells the product in the store via the Internet;
It is unprocessed for an information processing apparatus that holds an order product list that associates the product code of the ordered product with state information indicating whether or not the processing related to reading of the product code by the code reading unit is unprocessed. Unprocessed inquiry means for inquiring about the ordered product,
Unprocessed product display means for displaying on the display unit the unprocessed ordered product received in response to an inquiry from the unprocessed inquiry means;
New code input means for inputting a new product code for the unprocessed ordered product displayed by the unprocessed product display means;
A new code transmitting means for transmitting the new product code input by the new code input means to the information processing apparatus for changing the ordered product list;
With packing device. About the unordered product displayed by the unprocessed product display means, a shortage declaration means for declaring a shortage in the store,
Stockout signal transmission means for sending a stockout signal indicating that a stockout is declared by the stockout declaration means to the information processing apparatus for changing the ordered product list;
A packing device according to claim 1 . An order that associates the product code of an ordered product that has been subject to a purchase order at an online supermarket that sells products in the store via the Internet with status information that indicates whether or not the processing related to reading the product code is unprocessed A list holding means for holding a product list;
Inquiry receiving means for receiving an inquiry about the ordered product that has not been processed from a packing device that reads a code symbol of the ordered product to sort the ordered product;
Unprocessed product transmitting means for transmitting the ordered product that has not been processed in response to the inquiry;
New code receiving means for receiving a new product code different from the product code of the ordered product that has not been processed from the packing device;
First list changing means for changing the product code of the ordered product that has not been processed in the ordered product list corresponding to the received new product code to the new product code and setting the status information to the processing state When,
An information processing apparatus comprising: A shortage signal receiving means for receiving, from the packing device, a shortage signal indicating that a shortage has been declared for the unprocessed ordered product;
Second list changing means for setting the status information of the ordered product that has not been processed in the ordered product list corresponding to the received shortage signal to a missing item state;
An information processing apparatus according to claim 3 . Computer
A code reading means for reading a code symbol of the ordered product in order to sort the ordered product that is the subject of the purchase order at an online supermarket that sells the product in the store via the Internet;
It is unprocessed for an information processing apparatus that holds an order product list that associates the product code of the ordered product with state information indicating whether or not the processing related to reading of the product code by the code reading unit is unprocessed. Unprocessed inquiry means for inquiring about the ordered product,
Unprocessed product display means for displaying on the display unit the unprocessed ordered product received in response to an inquiry from the unprocessed inquiry means;
New code input means for inputting a new product code for the unprocessed ordered product displayed by the unprocessed product display means;
A new code transmitting means for transmitting the new product code input by the new code input means to the information processing apparatus for changing the ordered product list;
Program to function as.

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