JP5278112B2 - Work grouping program and work grouping device - Google Patents

Description

  The present invention relates to a work grouping program and a work grouping apparatus that group related user operations into the same work group.

  In order to improve the efficiency of computer work, logs related to user computer operations are recorded and accumulated, and work time analysis and work analysis are performed using these logs. From the analysis results of such computer work, it is possible to grasp the breakdown of work time and the actual work status such as what kind of work the user who is the worker took, review the work and improve the work efficiency Is planned. Hereinafter, the user's computer operation is also referred to as user operation.

  A technique for automatically recording and displaying user logon time, logoff time, application use start / end time, and the like is known. In addition, a technique is known in which the usage time of a user's application is totaled at predetermined time intervals and the most frequently operated application is displayed. In addition, in order to extract a series of operation history groups performed based on the user's intention with a small amount of processing, user operation histories are clustered based on time and separation operations, and similarity between clusters is defined. A technique for grouping user operation histories by joining clusters together is known.

JP 2006-195777 A JP 2007-304758 A JP 2000-172696 A

  In the analysis of user operation record information, user operations belonging to the same task or task are grouped. For example, there are clues for grouping various user operations such as grouping user operations by time and grouping user operations by a file to be operated.

  One method for grouping such user operations is to classify user operations for files belonging to the same folder into the same group, focusing on the folder in which the target file is placed. . Usually, it can be assumed that files related to the same job are collected in one folder, so grouping of user operations based on folders is effective. A folder for classifying and organizing files is sometimes called a directory.

  However, a folder for classifying and organizing files includes a folder that is temporarily used as a temporary file storage place or a work place used for a short work. Hereinafter, such a folder is referred to as a temporary use folder. Temporary use folders are often used in common by multiple applications.

  Temporary use folders are mainly used for a short time, so files related to completely different tasks may be stored in the same temporary use folder. At this time, if user operations are grouped using a folder as a clue, there is a possibility that user operations that are inherently less relevant as work contents are mistakenly grouped into the same group.

  The present invention solves the above-mentioned problems and can automatically determine which folder is a temporary use folder so that user operations can be grouped by excluding the temporary use folder. It aims at providing the technology which becomes.

  The disclosed program causes a computer that can access a storage device that stores recording information of user operations to execute the following procedure.

  That is, the computer on which the program is installed and executed is based on the relationship between the application in the record information of the user operation stored in the storage device and the folder that is the storage destination when the file is stored in the application. For each folder selected as a file storage destination by a predetermined application, the ratio of the number of times the folder is selected as a storage destination is calculated with respect to the total number of times the folder is selected, and a folder whose calculated ratio is a predetermined value or more is temporarily used. And a procedure for grouping user operations by acquiring user operation record information from the storage device, excluding user operations related to folders determined to be temporary use folders from the acquired user operation record information And execute.

  The temporary use folder can be automatically determined, and work grouping for grouping user operations can be performed with high accuracy.

It is a figure which shows the structural example of the work record presentation system by this Embodiment. It is a figure explaining the example of temporary use folder determination by the specific application preservation | save destination folder determination part of this Embodiment. It is a figure explaining the example of temporary use folder determination by the temporary use file preservation | save folder determination part of this Embodiment. It is a sequence diagram which shows the flow at the time of the operation | work by this Embodiment. It is a sequence diagram which shows the flow at the time of browsing by this Embodiment. It is a recording process flowchart of the user operation information by the worker apparatus and file server of this Embodiment. It is a presentation process flowchart of the user operation record by the browser apparatus of this Embodiment. It is a temporary use folder detection process flowchart by the temporary use folder detection part of this Embodiment. It is a specific application storage destination folder determination process flowchart by the specific application storage destination folder determination part of this Embodiment. It is a temporary use file storage folder determination process flowchart by the temporary use file storage folder determination part of this Embodiment. It is an operation grouping process flowchart by the operation grouping part of this Embodiment. 6 is an example of user operation information according to the first exemplary embodiment. It is an example of the information of the application operation area by Example 1. It is a figure which shows the example of the user operation record presentation screen by Example 1. FIG. 10 is an example of user operation information according to the second embodiment. It is an example of the information of the application operation area by Example 2. It is a figure which shows the example of the user operation record presentation screen by Example 2. FIG.

  Hereinafter, the present embodiment will be described with reference to the drawings.

  It is assumed that the folder according to the present embodiment includes a directory.

  FIG. 1 is a diagram showing a configuration example of a work record presentation system according to the present embodiment.

  The work record presentation system is a system for recording and accumulating information related to computer operations by an operator and presenting those operation records to a viewer.

  An operator is a user who operates by operating a computer, and a viewer is a user who browses the record information of the computer operation by the operator and confirms the work content. The worker and the viewer may be different users or the same user. For example, the viewer may be an administrator and the worker may be a subordinate. For example, an operator may browse his / her work record as a viewer.

  The work record presentation system according to the present embodiment includes a worker device 10, a file server 20, and a viewer device 30. Each device in the work record presentation system according to the present embodiment is assumed to be connected by a network. In the present embodiment, although not shown, it is assumed that there are a plurality of worker apparatuses 10.

  The worker device 10 is a device on which a worker performs business work. The file server 20 is a device that records and stores information related to operations performed by the worker on the worker device 10. The browser device 30 is a device that presents information related to the operation of the worker accumulated in the file server 20 to the viewer.

  The worker device 10 includes an operation target application 11 and an operation detection unit 12. The worker device 10 and each functional unit included in the worker device 10 are realized by hardware and software programs such as CPU and memory included in the computer.

  The file server 20 includes an operation information storage unit 21. The file server 20 and each functional unit included in the file server 20 are realized by hardware and software programs such as CPU and memory included in the computer.

  The browser device 30 includes an operation record presentation unit 31, a temporary use folder detection unit 32, a temporary use folder information storage unit 33, and an operation grouping unit 34. The browsing device 30 and each functional unit included in the browsing device 30 are implemented by hardware such as CPU and memory included in the computer and a software program.

  In the work record presentation system according to the present embodiment, the worker device 10, the file server 20, and the viewer device 30 are each realized by separate computers. Actually, for example, the worker device 10, the file server 20, and the viewer device 30 are all realized by one computer, and can be realized by various computer configurations.

  In the worker device 10, the operation target application 11 is an OS or application to be operated by the worker.

  The operation detection unit 12 detects a user operation on the operation target application 11 by an operator, that is, an operation on an OS (keyboard, mouse, window, file) or application, and collects information related to the user operation. A technique for collecting information related to user operations such as an application operated by the user, a file accessed by the application, and a folder in which the file is placed is already known. The collected user operation information is sent to the file server 20.

  In the file server 20, the operation information storage unit 21 receives user operation information detected by the operation detection unit 12 of the worker device 10, and records and stores the received user operation information. Device. An example of user operation information stored in the operation information storage unit 21 will be described later with reference to FIGS.

  In the viewer device 30, the operation record presenting unit 31 presents the record information of the user operation to the viewer by displaying it on the display. The operation record presenting unit 31 presents user operations that belong to the same work group so that they can be understood.

  The period of the user operation to be presented to the viewer is specified by the viewer, for example. User operations during a preset period may be automatically presented, such as automatically presenting user operation sections for the past day. When the operation information storage unit 21 stores user operation information for a plurality of workers, the viewer may specify the worker and request browsing of recorded user operation information. it can.

  In the viewer device 30, the temporary use folder detection unit 32, the temporary use folder information storage unit 33, and the operation grouping unit 34 include a work grouping unit 35 that automatically detects and groups user operations belonging to the same work. Realize.

  The work grouping unit 35 according to the present embodiment reads / writes the operation target file when the operation target file of the application is the same in the work performed using various applications. Combine multiple user operations into one work group. However, when grouping user operations, the work grouping unit 35 does not include the user operations in the work group if the folder in which the operation target file is placed is a temporary use folder. Increase the accuracy of grouping.

  In the work grouping unit 35, the temporary use folder detection unit 32 detects a temporary use folder based on the user operation information stored in the operation information storage unit 21.

  For example, the “My Documents” folder and “Desktop” in Windows (registered trademark of Microsoft Corporation in the United States) are often specified by applications as temporary file storage locations. Since it is often mixed, it may be used as a temporary use folder. In some cases, the user arbitrarily decides a working folder and uses it as a temporary use folder. The temporary use folder detection unit 32 checks the way of work by the operator based on the user operation information stored in the operation information storage unit 21, and detects a folder that is considered to be used as such a temporary use folder. .

  Information on the detected temporary use folder is stored in the temporary use folder information storage unit 33. The temporary use folder information storage unit 33 is a storage device that can be accessed by a computer and stores information related to the detected temporary use folder.

  The temporary use folder detection unit 32 includes a specific application storage destination folder determination unit 321 and a temporary use file storage folder determination unit 322.

  The specific application storage destination folder determination unit 321 analyzes the user operation information stored in the operation information storage unit 21, and selects a folder that is intensively specified as a storage destination of a file newly created by a specific application. , Judged as a temporary use folder.

  More specifically, the specific application storage folder determination unit 321 includes, in the user operation information stored in the operation information storage unit 21, in particular, an application and a folder that is a storage destination at the time of a file storage operation in the application. Analyzing the relationship. Note that the target period of analysis of user operation information stored in the operation information storage unit 21 by the specific application storage destination folder determination unit 321 is, for example, analyzed for the past one week, analyzed for a period for which browsing is specified, or the like. , Determined arbitrarily.

  The specific application storage folder determination unit 321 calculates the ratio of the number of times the folder has been selected as the storage destination to the total number of storage folder selections for each folder that is set as the file storage destination in the specific application. The specific application storage folder determination unit 321 determines that a folder whose calculated ratio is equal to or greater than a predetermined threshold is a temporary use folder.

  FIG. 2 is a diagram illustrating an example of temporary use folder determination by the specific application storage destination folder determination unit according to the present embodiment.

  In FIG. 2, a specific application storage folder determination unit 321 analyzes user operation information stored in the operation information storage unit 21, and sets folder a, folder b, and folder c as file storage destinations in a specific application. Assume that three folders are detected. Folder a is selected seven times as a file storage destination in a specific application, folder b is selected once as a file storage destination in a specific application, and folder c is selected twice as a file storage destination in a specific application And

  At this time, if the number of times to select all the save destination folders is the number of file saves executed by a specific application, that is, 10 times, the ratio selected as the save destination calculated for each folder is 70% for folder a. Folder b is 10% and folder c is 20%. Note that the ratio of selection as a storage destination for each folder may be calculated by using the number of times of selection of all storage destination folders as the number of file storages executed by all applications.

  When the threshold of the predetermined ratio is 50%, the ratio that only the folder “a” is selected as the storage destination is equal to or greater than the threshold, so the specific application storage destination folder determination unit 321 uses the folder “a” as a temporary use folder. Is determined.

  The specific application is, for example, an application such as a Web browser or a mailer that performs network communication. In a specific application such as a Web browser or a mailer, a temporary use folder is often designated by default as a save destination of a download file or an attached file unless there is a user designation. Therefore, a folder frequently used as a file storage destination in a specific application such as a Web browser or a mailer is considered to be a temporary use folder.

  The temporary use file storage folder determination unit 322 analyzes the user operation information stored in the operation information storage unit 21, and determines a folder having a short use period of the belonging file as a temporary use folder.

  More specifically, the temporary use file storage folder determination unit 322 analyzes the relationship between the folder and the use time of the file placed in the folder in the user operation information stored in the operation information storage unit 21. To do. Note that the target period of analysis of user operation information stored in the operation information storage unit 21 by the temporary use file storage folder determination unit 322 is, for example, analyzed for the past one week, analyzed for a period for which browsing is specified, or the like. , Determined arbitrarily.

  The file usage time is a period during which the file is used effectively in the folder to be determined. For example, the use time of a file is the time from when a file is created in a folder until it is moved or deleted from that folder. Further, for example, when a file is left unused for a predetermined time or more after the last use, the file use time is the time from when the file is created in the folder until the last access.

  The temporary use file storage folder determination unit 322 calculates, for each folder, the ratio of files whose use time is equal to or less than a predetermined threshold with respect to all belonging files. The temporary use file storage folder determination unit 322 determines that a folder whose calculated ratio is equal to or greater than a predetermined threshold is a temporary use folder. Hereinafter, a file whose usage time in the determination target folder is equal to or less than a predetermined threshold is referred to as a temporary usage file.

  FIG. 3 is a diagram illustrating an example of temporary use folder determination by the temporary use file storage folder determination unit according to the present embodiment.

  In FIG. 3, the temporary use file storage folder determination unit 322 analyzes the user operation information stored in the operation information storage unit 21, and the files a, b, c, d, Assume that file e is detected. The temporary use file storage folder determination unit 322 calculates the use time of each file based on the user operation information stored in the operation information storage unit 21. The usage time of file a is 10 minutes, the usage time of file b is 5 minutes, the usage time of file c is 20 minutes, the usage time of file d is 7 hours, and the usage time of file e is 15 minutes. .

  When the predetermined use time threshold is 1 hour, four files other than the file d are determined as temporary use files. At this time, the ratio of the temporary use file to the saved file for the folder d is 80%.

  When the threshold of the predetermined ratio is 50%, the ratio of the temporary use file in the folder d is equal to or greater than the threshold, so the temporary use file storage folder determination unit 322 determines that the folder d is a temporary use folder. .

  If a file has a short usage time, such as a file that is deleted immediately after creation or moved to another folder in a folder, or a file that is used immediately after creation but is left unattended, the folder is temporarily used. It is highly possible that the file is a temporary use file. A folder in which many such temporary use files are detected is considered to be a temporary use folder.

  In the work grouping unit 35, the operation grouping unit 34 acquires information on user operations stored in the operation information storage unit 21, and uses the folder in which the file to be operated as a clue as a clue to individual user operations. Are grouped by the same work. At this time, the operation grouping unit 34 refers to the information of the temporary use folder stored in the temporary use folder information storage unit 33, and excludes the user operation related to the folder determined as the temporary use folder from the grouping target. .

  There are various techniques for grouping recorded and stored user operations. In the present embodiment, an example will be described in which user operations are grouped using a folder to which a file subjected to a user operation belongs as a clue.

  The operation grouping unit 34 acquires user operation information for a period presented to the viewer from the operation information storage unit 21, detects application operation sections, and collects information on each user operation for each application operation section.

  The application operation section is a section for user operation from the start of the application that is the object of the user operation or the window frontmost display to the end of the application or the window frontmost display of another application. In other words, the application operation section is a section in which the user continuously performs operations on the same application. In an OS such as Windows, when a plurality of applications are activated simultaneously, the window of the application currently being operated by the user is displayed as the active window on the forefront of the screen.

  The operation grouping unit 34 extracts, for each application operation section, a file operated in the application operation section based on the acquired user operation information, and specifies a folder in which the extracted file is placed. The operation grouping unit 34 refers to the information on the temporary use folder stored in the temporary use folder information storage unit 33, and if the specified folder is determined to be a temporary use folder, the application operation section is determined as Exclude from grouping.

  The operation grouping unit 34 sets application operation sections in which files placed in the same folder are operated as application operation sections for user operations related to the same work for application operation sections not excluded as a grouping target. Group as something.

  The operation grouping unit 34 sends user operation information to be presented to the operation record presenting unit 31 such as an application operation section. At this time, the operation grouping unit 34 also sends information that groups user operations together to the operation record presenting unit 31.

  FIG. 4 is a sequence diagram showing a flow during work according to the present embodiment.

  In the worker device 10, the worker performs an operation on the operation target application 11 (step S10). The operation detection unit 12 detects the user operation (step S11) and sends information related to the user operation to the file server 20. In the file server 20, user operation information received from the worker device 10 is recorded in the operation information storage unit 21.

  FIG. 5 is a sequence diagram showing a flow during browsing according to the present embodiment.

  In the viewer device 30, the viewer requests the operation record presenting unit 31 to present and record a user operation (step S <b> 20).

  The operation record presentation unit 31 requests the temporary use folder detection unit 32 to detect the temporary use folder (step S21). The temporary use folder detection unit 32 analyzes the user operation information stored in the operation information storage unit 21 of the file server 20 and detects a temporary use folder (step S22). The temporary use folder detection unit 32 records information on the detected temporary use folder in the temporary use folder information storage unit 33 (step S23). Here, the temporary use file is detected in accordance with the presentation request from the viewer. However, for example, the temporary use folder may be detected periodically.

  The operation record presenting unit 31 requests the operation grouping unit 34 to group user operations (step S24). The operation grouping unit 34 acquires information on user operations during a period when browsing is specified from the operation information storage unit 21 of the file server 20 (step S25). Further, the operation grouping unit 34 acquires information on the temporary use folder from the temporary use folder information storage unit 33 (step S26). The operation grouping unit 34 excludes information related to the temporary use folder from the acquired user operation information, and groups the user operations (step S27). The operation grouping unit 34 returns, to the operation record presenting unit 31, information on user operations during a period in which browsing is specified, including information on grouping user operations (step S <b> 28).

  The operation record presenting unit 31 presents a record of user operations to the viewer by displaying on the display or printing with a printer (step S29). At this time, the operation record presenting unit 31 presents the grouped user operations together in an easy-to-see manner. The viewer browses the presented user operation record.

  Such a work record presentation system improves visibility when presenting a work log to a viewer. That is, since related work is presented in a grouped manner, it is presented in an easy-to-understand manner what kind of work was performed in which time zone as compared to the case where individual work is presented as it is. In the grouping of related work, operations related to the temporary use folder are excluded and grouped, so that grouping with high accuracy is possible.

  In addition, such a work record presentation system improves the estimation accuracy during the job classification process. When a process of classifying computer work by a user into a higher-level concept of work is performed, the related work is grouped and the work classification process is performed on the group. A work group has more feature information such as entered keywords than an individual work. Therefore, more accurate classification can be expected when classification work is performed on a group of work rather than classification processing is performed on individual work.

  Next, the flow of each process in the work record presentation system according to the present embodiment will be described using the flowcharts shown in FIGS.

  FIG. 6 is a flowchart of a process for recording user operation information by the worker apparatus and the file server according to the present embodiment.

  In the worker device 10, when the worker operates the operation target application 11, the operation detection unit 12 detects the user operation (step S100), and sends information on the user operation to the file server 20 (step S101). . The file server 20 records the received user operation information in the operation information storage unit 21 (step S102).

  FIG. 7 is a flowchart of a user operation record presentation process performed by the viewer apparatus according to the present embodiment.

  When the browser device 30 requests the presentation of operation records by specifying the period during which the viewer wishes to browse, the operation record presentation unit 31 requests the temporary use folder detection unit 32 to detect the temporary use folder. (Step S110). The temporary use folder detection unit 32 performs a temporary use folder detection process described later (step S111).

  The operation record presenting unit 31 requests the operation grouping unit 34 to group user operations to be presented (step S112). The operation grouping unit 34 performs an operation grouping process to be described later (step S113).

  The operation record presenting unit 31 presents a record of user operations (step S114). At this time, the operation record presenting unit 31 collectively presents the grouped user operations, and individually presents the user operations that are not grouped.

  FIG. 8 is a flowchart of temporary use folder detection processing by the temporary use folder detection unit of the present embodiment.

  In the temporary use folder detection unit 32, the specific application storage destination folder determination unit 321 performs a specific application storage destination folder determination process which will be described later (step S120). Further, the temporary use file storage folder determination unit 322 performs a temporary use file storage folder determination process described later (step S121).

  The temporary use folder detection unit 32 records information on the detected temporary use folder in the temporary use folder information storage unit 33 (step S122).

  In the process according to the present embodiment, a temporary use folder candidate is detected by the specific application storage folder determination process, and a temporary use folder is detected from the temporary use folder candidate by the temporary use file storage folder determination process. Temporary use folder detection by the specific application storage folder determination process and temporary use folder detection by the temporary use file storage folder determination process are performed separately, and the union of these may be used as a temporary use folder detected as a whole. . Alternatively, only the temporary use folder detection by the specific application storage folder determination process or the temporary use folder detection by the temporary use file storage folder determination process may be performed.

  FIG. 9 is a flowchart of specific application storage destination folder determination processing by the specific application storage destination folder determination unit of the present embodiment.

  The specific application storage folder determination unit 321 acquires, from the operation information storage unit 21 of the file server 20, user operation information in which a file is stored in a predetermined specific application within a predetermined period ( Step S130). The predetermined period is an arbitrarily specified period, such as the latest one week or one week centered on the operation record presentation period. The specific application storage folder determination unit 321 extracts a folder that is a file storage destination from the acquired user operation information (step 131).

  The specific application storage folder determination unit 321 selects one from the extracted folders (step S132). The specific application storage destination folder determination unit 321 obtains the number of times that the selected folder is a file storage destination from the acquired user operation information (step S133). In addition, the specific application storage destination folder determination unit 321 calculates the ratio of the number of times the selected folder is the file storage destination to the total number of times the file is stored in the acquired user operation information (step S134).

  The specific application storage folder determination unit 321 determines whether the calculated ratio is equal to or greater than a predetermined threshold (step S135). If the calculated ratio is equal to or greater than the predetermined threshold (YES in step S135), the specific application storage folder determination unit 321 determines that the selected folder is a temporary folder candidate (step S136).

  The specific application storage destination folder determination unit 321 determines whether or not all the extracted folders have been determined as candidates for temporary use folders (step S137).

  If it is determined that all the extracted folders are candidates for temporary use folders (NO in step S137), the specific application storage folder determination unit 321 returns to step S132, and the next folder One is selected and processing is performed.

  When it is determined whether all the extracted folders are candidates for temporary use folders (YES in step S137), the specific application storage destination folder determination unit 321 ends the process.

  FIG. 10 is a flowchart of temporary use file storage folder determination processing by the temporary use file storage folder determination unit of the present embodiment.

  The temporary use file storage folder determination unit 322 selects one of the folders that are candidates for the temporary use folder (step S140). The temporary use file storage folder determination unit 322 acquires user operation information for a file belonging to the selected folder within a predetermined period from the operation information storage unit 21 of the file server 20 (step S141).

  The temporary use file storage folder determination unit 322 selects one file belonging to the selected folder. The temporary use file storage folder determination unit 322 calculates the use time of the selected file (step S143). The file usage time is the date and time when the file was created, the date and time when the file was deleted or moved, and the date and time when it was last used in the user operation information for the selected file that belongs to the selected folder. And calculated from

  The temporary use file storage folder determination unit 322 determines whether the use time of the selected file is equal to or less than a predetermined threshold value (step S144). If the usage time of the selected file is equal to or less than the predetermined threshold (YES in step S144), the temporary usage file storage folder determination unit 322 determines that the selected file is a temporary usage file (step S145).

  The temporary use file storage folder determination unit 322 determines whether or not all the files belonging to the selected folder have been determined to be temporary use files (step S146).

  If the process of determining whether all the files are temporary use files has not been performed (NO in step S146), the temporary use file storage folder determination unit 322 returns to step S142, and selects one next file. Process.

  When it is determined whether all the files are temporary use files (YES in step S146), the temporary use file storage folder determination unit 322 determines the temporary use files for the total number of files belonging to the selected folder. The ratio of the numbers is calculated (step S147).

  The temporary use file storage folder determination unit 322 determines whether the calculated ratio is equal to or greater than a predetermined threshold (step S148). If the calculated ratio is equal to or greater than the predetermined threshold (YES in step S148), the temporary use file storage folder determination unit 322 determines that the selected folder is a temporary use folder (step S149).

  The temporary use file storage folder determination unit 322 determines whether all the folders that are candidates for the temporary use folder have been subjected to the process of determining whether they are temporary use folders (step S150).

  If the process of determining whether or not all the folders that are candidates for the temporary use folder are temporary use folders has not been performed (NO in step S150), the temporary use file storage folder determination unit 322 returns to step S140, Select one of the following folders and perform processing.

  When it is determined whether all the folders that are candidates for the temporary use folder are temporary use folders (YES in step S150), the temporary use file storage folder determination unit 322 ends the process.

  FIG. 11 is an operation grouping process flowchart by the operation grouping unit of the present embodiment.

  The operation grouping unit 34 acquires user operation information for a period presented to the viewer from the operation information storage unit 21 (step S160), and detects an application operation section from the acquired user operation information (step S161). .

  The operation grouping unit 34 selects one application operation section (step S162). The operation grouping unit 34 extracts a file operated in the selected application operation section based on the acquired user operation information (step S163), and specifies a folder in which the extracted file is placed (step S163). S164).

  The operation grouping unit 34 refers to the information on the temporary use folder stored in the temporary use folder information storage unit 33, and determines whether the specified folder is a temporary use folder (step S165). If the specified folder is a temporary use folder (YES in step S165), the operation grouping unit 34 excludes the selected application operation section from the grouping target (step S166).

  The operation grouping unit 34 determines whether or not the processing for determining whether all the detected application operation sections are targets of grouping has been performed (step S167).

  If it is determined that all detected application operation sections are to be grouped (NO in step S167), the operation grouping unit 34 returns to step S162, and the next application operation section One is selected and processing is performed.

  When it is determined whether all detected application operation sections are subject to grouping (YES in step S167), the operation grouping unit 34 operates files placed in the same folder. The application operation sections that are present are grouped (step S168). At this time, the operation grouping unit 34 determines grouping only for application operation sections that are not excluded as a grouping target.

  Hereinafter, a more specific embodiment will be described with reference to FIGS.

  FIG. 12 is an example of user operation information according to the first embodiment.

  The user operation record information shown in FIG. 12 is stored in the operation information storage unit 21 of the file server 20.

  In the user operation information shown in FIG. 12, the number indicates an identification number assigned to the user operation information record. The date / time indicates the date / time when the user operation was performed. The application indicates the operation target application 11 on which a user operation is performed. The process indicates a process executed by the operation target application 11 by a user operation. The processing target indicates a file to be processed by the operation target application 11 by a user operation, a path to the file, a URL, a mail address, and the like. The path to the file becomes the information of the folder to which the file belongs.

  Although not shown in FIG. 12, when user operation information for each of a plurality of workers or a plurality of worker devices 10 is stored in the operation information storage unit 21 of the file server 20, a user is further added. And information such as an identifier for identifying the worker device 10 is added and stored.

  The file (schedule.xls) downloaded to the folder (C: \ temp) with the Web browser (Internet Explorer (registered trademark of Microsoft Corporation in the United States), hereinafter) in the user operation information of # 01 to # 06 shown in FIG. Is displayed in Excel (registered trademark of Microsoft Corporation in the US, and so on). In the user operation information of # 07 to # 08, the downloaded file (schedule.xls) is moved from the folder (C: \ temp) to the folder (C: \ projectA) by Windows Explorer. In the user operation information of # 09 to # 14, the mail is read by mailer (Outlook (registered trademark of Microsoft Corporation in the United States, the same applies below)), and the file attached to the mail (proposal.ppt) is the folder (C: \ temp) and displayed with Power Point (registered trademark of Microsoft Corporation in the United States).

  Here, it is assumed that the user has instructed to present a record of user operations from 10: 00: 00: 00 to 10:30 on 2008/01/20 shown in FIG. Here, for the sake of simplicity of explanation, it is assumed that the period of the user operation information for which the temporary use folder is detected is also the same as the period in which the presentation is specified. Further, it is assumed that a Web browser (Internet Explorer) or a mailer (Outlook) is specified as the specific application. Further, it is assumed that the threshold value of the ratio selected as the storage destination and the threshold value of the ratio of the temporary use file are 50%, and the use time threshold is one week.

  At this time, in the temporary use folder detection unit 32, the specific application storage destination folder determination unit 321 includes a folder (C: \ temp) which is a file storage destination in a Web browser (Internet Explorer) or mailer (Outlook) which is a specific application. ). In the user operation information in the range shown in FIG. 12, the ratio of the number of times that the extracted folder (C: \ temp) is the storage destination to the total number of times of storage by a specific application is 100%. Since this exceeds a predetermined threshold of 50%, the folder (C: \ temp) is determined to be a temporary folder candidate.

  Next, the temporary use file storage folder determination unit 322 detects a file belonging to the folder (C: \ temp) that is a candidate for the temporary use folder. A file (C: \ temp \ schedule.xls) and a file (C: \ temp \ proposal.ppt) are detected from the user operation information in the range shown in FIG.

  The temporary use file storage folder determination unit 322 determines the usage time of the file (C: \ temp \ schedule.xls) from the date when each file was created and the date when it was moved or deleted, and the file (C: \ temp \ proposal.ppt) is required to be used for 9 minutes. Since the use time of any file is significantly below a predetermined threshold of one week, it is determined that the two files are temporary use files. That is, the ratio of the temporary use file to the total files belonging to the folder (C: \ temp) that is a candidate for the temporary use folder is 100%. Since this exceeds a predetermined threshold of 50%, the folder (C: \ temp) is determined as a temporary use folder.

  The temporary use folder detection unit 32 stores information on the detected temporary use folder (C: \ temp) in the temporary use folder information storage unit 33.

  The operation grouping unit 34 acquires user operation information from 10: 00: 00: 00 to 10:30 on 2008/01/20 shown in FIG. 12 in which the presentation is instructed, and detects an application operation section.

  FIG. 13 is an example of application operation section information according to the first embodiment.

  In the example of the application operation section information shown in FIG. 13, the number is an identification number assigned to identify each application operation section.

  The operation grouping unit 34 detects each application operation section shown in FIG. 13 from the user operation information shown in FIG.

  The operation grouping unit 34 excludes the application operation section related to the temporary use folder (C: \ temp) stored in the temporary use folder information storage unit 33 from the detected application operation section. Here, as shown in FIG. 12, since all application operation sections are application operation sections related to the temporary use folder (C: \ temp), grouping of user operations by the operation grouping unit 34 is not performed.

  FIG. 14 is a diagram illustrating an example of a user operation record presentation screen according to the first embodiment.

  The operation record presentation unit 31 presents a record of user operations for a specified period on the screen. Here, since all application operation sections are application operation sections related to the temporary use folder (C: \ temp), no work group is presented.

  FIG. 15 is an example of user operation information in the second embodiment.

  In the user operation information # 21 to # 23 shown in FIG. 15, a file (schedule.xls) is downloaded by a Web browser (Internet Explorer) and stored in a folder (C: \ work). In the user operation information of # 24 to # 25, a file (schedule.xls) is displayed in Excel. In the user operation information of # 26 to # 27, the file (proposal.ppt) previously saved in the folder (C: \ work) is displayed in Power Point. In the user operation information of # 28 to # 31, the file (schedule.xls) and the file (proposal.ppt) are alternately displayed in the foreground and compared by the operator.

  Here, it is assumed that the user has instructed to present a record of user operations from 10: 00: 00: 00 to 10:30 on 2008/01/22 shown in FIG. Here, for the sake of simplicity of explanation, it is assumed that the period of the user operation information for which the temporary use folder is detected is also the same as the period in which the presentation is specified. In addition, it is assumed that a Web browser (Internet Explorer) is specified as the specific application. Further, it is assumed that the threshold value of the ratio selected as the storage destination and the threshold value of the ratio of the temporary use file are 50%, and the use time threshold is one week.

  At this time, in the temporary use folder detection unit 32, the specific application storage destination folder determination unit 321 extracts a folder (C: \ work) that is a file storage destination in a Web browser (Internet Explorer) that is a specific application. In the user operation information in the range shown in FIG. 15, the ratio of the number of times that the extracted folder (C: \ work) is the saving destination to the total number of times of saving by a specific application is 100%. Since this exceeds a predetermined threshold of 50%, the folder (C: \ work) is determined as a temporary folder candidate.

  Next, the temporary use file storage folder determination unit 322 detects a file belonging to the folder (C: \ work) that is a candidate for the temporary use folder. A file (C: \ work \ schedule.xls) and a file (C: \ work \ proposal.ppt) are detected from the user operation information in the range shown in FIG. However, since the file (C: \ work \ schedule.xls) and the file (C: \ work \ proposal.ppt) are used continuously, the temporary file storage folder determination unit 322 determines both files. The usage period cannot be calculated. That is, the file (C: \ work \ schedule.xls) and the file (C: \ work \ proposal.ppt) are not temporary use files.

  The temporary use file storage folder determination unit 322 has a ratio of temporary use files to all files belonging to the folder (C: \ work) that is a candidate for the temporary use folder is 0%, and thus falls below a predetermined threshold of 50%. Therefore, the folder (C: \ work) is not judged as a temporary folder.

  Since the temporary use folder has not been detected, the temporary use folder information is not recorded in the temporary use folder information storage unit 33.

  The operation grouping unit 34 acquires user operation information from 10: 00: 00: 00 to 10:30 on 2008/01/22 shown in FIG. 15 in which the presentation is instructed, and detects an application operation section.

  FIG. 16 is an example of application operation section information according to the second embodiment.

  The operation grouping unit 34 detects each application operation section shown in FIG. 16 from the user operation information shown in FIG.

  The operation grouping unit 34 does not store information on the folder (C: \ work) in which the file is operated in each application operation section shown in FIG. 16 in the temporary use folder information storage unit 33. Do not exclude.

  The operation grouping unit 34 operates all files in the folder (C: \ work) in all application operation sections shown in FIG. : \ work) Group as a user operation work group.

  FIG. 17 is a diagram illustrating an example of a user operation record presentation screen according to the second embodiment.

  The operation record presentation unit 31 presents a record of user operations for a specified period on the screen. Here, all the application operation sections are grouped as user operation work groups related to the folder (C: \ work), so that is indicated.

  The processing by each device of the present embodiment described above can be realized by hardware such as CPU and memory provided in the computer and a software program, and the program can be recorded on a computer-readable recording medium. It can also be provided through a network.

  Although the present embodiment has been described above, the present invention can naturally be modified in various ways within the scope of the gist thereof.

  The features of the present embodiment described above are listed as follows.

(Appendix 1)
A program executed by a computer accessible to a storage device for storing user operation record information,
In the computer,
For each folder that is a file storage destination in a predetermined application, based on the relationship between the application and the folder that is the storage destination at the time of the file storage operation in the application in the record information of the user operation stored in the storage device Calculating a ratio of the number of times the storage folder is selected with respect to the total number of times of selection of the saving destination folder, and determining a folder whose calculated ratio is a predetermined value or more as a temporary use folder;
Acquiring user operation record information from the storage device, and excluding user operations related to the folder determined to be the temporary use folder from the acquired user operation record information, and executing a procedure for grouping user operations Work grouping program for.

(Appendix 2)
A program executed by a computer accessible to a storage device for storing user operation record information,
In the computer,
Based on the relationship between the folder and the usage time of the file belonging to the folder in the user operation record information stored in the storage device, the usage time for all the files belonging to each folder is less than or equal to a predetermined time. A procedure for calculating a ratio of files and determining a folder whose calculated ratio is equal to or greater than a predetermined value as a temporary use folder;
Acquiring user operation record information from the storage device, and excluding user operations related to the folder determined to be the temporary use folder from the acquired user operation record information, and executing a procedure for grouping user operations Work grouping program for.

(Appendix 3)
A work grouping method by a computer accessible to a storage device for storing user operation record information,
The computer is
For each folder that is a file storage destination in a predetermined application, based on the relationship between the application and the folder that is the storage destination at the time of the file storage operation in the application in the record information of the user operation stored in the storage device Calculating a ratio of the number of times of selection of the storage destination folder of the folder with respect to the total number of times of selection of the storage destination folder, and determining a folder whose calculated ratio is a predetermined value or more as a temporary use folder;
Acquiring user operation record information from the storage device, and excluding user operations related to the folder determined to be the temporary use folder from the acquired user operation record information, and performing a process of grouping user operations A work grouping method characterized by that.

(Appendix 4)
A work grouping method by a computer accessible to a storage device for storing user operation record information,
The computer is
Based on the relationship between the folder and the usage time of the file belonging to the folder in the user operation record information stored in the storage device, the usage time for all the files belonging to each folder is less than or equal to a predetermined time. A process of calculating a file ratio and determining a folder whose calculated ratio is a predetermined value or more as a temporary use folder;
Acquiring user operation record information from the storage device, and excluding user operations related to the folder determined to be the temporary use folder from the acquired user operation record information, and performing a process of grouping user operations A work grouping method characterized by that.

(Appendix 5)
A work grouping device accessible to a storage device for storing user operation record information,
For each folder that is a file storage destination in a predetermined application, based on the relationship between the application and the folder that is the storage destination at the time of the file storage operation in the application in the record information of the user operation stored in the storage device A temporary use folder detection unit for calculating a ratio of the save destination folder selection count of the folder to the total save destination folder selection count, and determining a folder having the calculated ratio equal to or greater than a predetermined value as a temporary use folder;
An operation grouping unit for acquiring user operation record information from the storage device, excluding user operations related to the folder determined as the temporary use folder from the acquired user operation record information, and grouping user operations; A work grouping device characterized by comprising:

(Appendix 6)
A work grouping device accessible to a storage device for storing user operation record information,
Based on the relationship between the folder and the usage time of the file belonging to the folder in the user operation record information stored in the storage device, the usage time for all the files belonging to each folder is less than or equal to a predetermined time. A temporary folder detection unit that calculates a file ratio and determines a folder having a calculated ratio equal to or greater than a predetermined value as a temporary folder;
An operation grouping unit for acquiring user operation record information from the storage device, excluding user operations related to the folder determined as the temporary use folder from the acquired user operation record information, and grouping user operations; A work grouping device characterized by comprising:

DESCRIPTION OF SYMBOLS 10 Worker apparatus 11 Operation object application 12 Operation detection part 20 File server 21 Operation information memory | storage part 30 Browser apparatus 31 Operation record presentation part 32 Temporary use folder detection part 321 Specific application storage place folder determination part 322 Temporary use file storage folder determination Section 33 Temporary use folder information storage section 34 Operation grouping section 35 Work grouping section

Claims (4)

A program executed by a computer accessible to a storage device for storing user operation record information,
In the computer,
For each folder that is a file storage destination in a predetermined application, based on the relationship between the application and the folder that is the storage destination at the time of the file storage operation in the application in the record information of the user operation stored in the storage device Calculating a ratio of the number of times the storage folder is selected with respect to the total number of times of selection of the saving destination folder, and determining a folder whose calculated ratio is a predetermined value or more as a temporary use folder;
Acquiring user operation record information from the storage device, and excluding user operations related to the folder determined to be the temporary use folder from the acquired user operation record information, and executing a procedure for grouping user operations Work grouping program for. A program executed by a computer accessible to a storage device for storing user operation record information,
In the computer,
Based on the relationship between the folder and the usage time of the file belonging to the folder in the user operation record information stored in the storage device, the usage time for all the files belonging to each folder is less than or equal to a predetermined time. A procedure for calculating a ratio of files and determining a folder whose calculated ratio is equal to or greater than a predetermined value as a temporary use folder;
Acquiring user operation record information from the storage device, and excluding user operations related to the folder determined to be the temporary use folder from the acquired user operation record information, and executing a procedure for grouping user operations Work grouping program for. A work grouping device accessible to a storage device for storing user operation record information,
For each folder that is a file storage destination in a predetermined application, based on the relationship between the application and the folder that is the storage destination at the time of the file storage operation in the application in the record information of the user operation stored in the storage device A temporary use folder detection unit for calculating a ratio of the save destination folder selection count of the folder to the total save destination folder selection count, and determining a folder having the calculated ratio equal to or greater than a predetermined value as a temporary use folder;
An operation grouping unit for acquiring user operation record information from the storage device, excluding user operations related to the folder determined as the temporary use folder from the acquired user operation record information, and grouping user operations; A work grouping device characterized by comprising: A work grouping device accessible to a storage device for storing user operation record information,
Based on the relationship between the folder and the usage time of the file belonging to the folder in the user operation record information stored in the storage device, the usage time for all the files belonging to each folder is less than or equal to a predetermined time. A temporary folder detection unit that calculates a file ratio and determines a folder having a calculated ratio equal to or greater than a predetermined value as a temporary folder;
An operation grouping unit for acquiring user operation record information from the storage device, excluding user operations related to the folder determined as the temporary use folder from the acquired user operation record information, and grouping user operations; A work grouping device characterized by comprising:

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