JP4119413B2 - Knowledge information collection system, knowledge search system, and knowledge information collection method - Google Patents

Description

  The present invention collects information to be registered in a knowledge database used in a knowledge management system from an external data source, and is suitable for retrieving information registered in a knowledge database, a knowledge retrieval system, and a knowledge retrieval system It relates to a method for collecting knowledge information.

  In recent years, knowledge management systems for supporting sharing of knowledge information have been developed. This knowledge management system is for accumulating and managing knowledge information such as personal know-how in a knowledge database. By combining it with a search function such as natural language search, the knowledge management system can be used efficiently. To realize.

  In such a knowledge management system, how to efficiently collect knowledge information is an important point. Therefore, recently, a knowledge information collection system for efficiently collecting various types of document files having different file formats as knowledge information from a network as an external data source, such as the Internet, has been developed (for example, Patent Document 1). reference). In the knowledge information collection system described in Patent Document 1, document information is collected from the Internet as follows according to the knowledge information collection conditions (knowledge information collection conditions) set in the setting file.

First, the knowledge information collection system has a setting file and a Web collection module. In the setting file, at least one of the number of links to be collected and the number of collected files for each link is set together with the origin URL (Uniform Resource Locator) by the operation of a user (for example, an administrative user who is an administrator). The When the starting URL and the number of links are set in the setting file, the Web collection module traces all the links within the range that does not exceed the upper limit of the number of links set from the starting URL, and retrieves document information ( Page information). When the number of collection files for each link is set in addition to the starting URL and the number of links, the Web collection module does not exceed the upper limit of the number of links set from the starting URL and the set link Document information is collected from the Internet by following all links within a range that does not exceed the number of collected files.
JP 2003-303197 A (paragraphs 0008, 0010, 0086 to 0089)

  As described above, according to the knowledge information collection technique described in Patent Document 1 (hereinafter referred to as the prior art), the number of link stages or the like to be collected from the network can be arbitrarily set using the setting file. Is specified, the document information is collected by tracing all the links within the range not exceeding the upper limit of the number of stages of the specified links from the starting URL.

  As described above, in the prior art, information on a certain URL can be collected, but it is not considered how the original information is written. For this reason, in the prior art, even if there is a table in the original information, the words described in the table are only stored as simple texts in the knowledge database, and the accuracy for the natural language search is reduced. There is no ingenuity. Therefore, in the prior art, when the collected knowledge information is written in a tabular format, the accuracy of the natural language search for the knowledge database is not good and the displayed summary is difficult for the user to understand. There is.

  The present invention has been made in view of the above circumstances, and an object thereof is to provide a knowledge information collection system and method capable of registering table information included in collected knowledge information in a knowledge database in a natural language. is there.

  Another object of the present invention is to provide a knowledge search system capable of presenting an easy-to-understand summary for a user by effectively using a knowledge database in which knowledge information collected by a knowledge information collection system is registered.

According to one aspect of the present invention, there is provided a knowledge information collection system that collects knowledge information to be registered in a knowledge database from an external data source based on the knowledge information collection conditions set by the knowledge condition setting means. . This knowledge information collecting system can be applied to each category of at least an element value, an element type representing an item type corresponding to the element value, and a target category corresponding to the table name constituting the table. An analysis dictionary that holds expressions, and a table that includes at least the element value, the element type that represents the type of the item corresponding to the element value, and the target category corresponding to the table name in the collected knowledge information determination means for determining includes a table information indicating, when the table information is determined to be included in the collected knowledge information by analyzing the table data, the analysis dictionary matches the expression are held, expression of the target constituting the table indicated by the table information, the schedule information analyzing means for extracting a representation of representation and element values of elements type, representation of the extracted object Representation of representation and element values of the element type is a natural language conversion means for generating a natural language which is connected with a specific particle, and text extracting means for extracting text data from the collected knowledge information, the natural language conversion means the natural language created by and subjected to text data extracted from the knowledge information including corresponding table information, and a transmitting means for transmitting to a registering means for performing knowledge information registration in the knowledge database.

  In such a configuration, the table information included in the collected knowledge information can be registered in the knowledge database with the knowledge information (text data extracted from) as natural language, Expected to improve the accuracy of natural language search.

  According to another aspect of the present invention, the knowledge database in which the knowledge information collected by the knowledge information collection system is registered and the natural language search process according to the natural language search condition specified by the user are performed, and the knowledge A search means for acquiring a search result that matches the search condition from a database, and when there is knowledge information including table information in the search result, a natural language converted from the table information attached to the knowledge information is There is provided a knowledge search system comprising search means for presenting to the user as a summary of the knowledge information.

  In such a configuration, when there is knowledge information including table information in the search result, the natural language converted from the table information is used for the summary of the knowledge information as the search result presented to the user. Makes it easier to find the desired search results.

  According to the present invention, when table information is included in the knowledge information to be registered in the collected knowledge database, it is possible to convert the table information into a natural language and register it in the knowledge database. The accuracy of natural language search can be improved.

  Further, according to the present invention, when there is knowledge information including table information in the search result, a summary that is easy to understand for the user can be obtained by using a natural language converted from the table information for the summary of the knowledge information presented to the user. Can be presented.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a block diagram showing a configuration of a knowledge management system according to an embodiment of the present invention. This knowledge management system provides services such as collection, analysis and search of knowledge information. The knowledge management system includes a Web information collection system 11, a knowledge search system 12, a registration module 13, and a setting file 14. The Web information collection system 11, the registration module 13, and the setting file 14 construct a knowledge information collection system for collecting knowledge information that is one of the services provided by the knowledge management system.

  The Web information collection system 11 collects Web information (page information) useful to the user from a network as an external data source, for example, a Web server on the Internet / intranet 20, and extracts a text portion. The Web information collection system 11 includes a collection control module 111, a table information natural language conversion mechanism 112, and a text extraction module 114.

  The table information natural language conversion mechanism 112 includes a table information analysis module 112a, a natural language addition module 112b, an analysis dictionary 112c, and a conversion setting file 113. The table information analysis module 112a detects the table information from the collected information and analyzes the table information. The natural language addition module 112b converts the result analyzed by the table information analysis module 112a into a natural language. The analysis dictionary 112c is used for table information analysis by the table information analysis module 112a and conversion to natural language by the natural language addition module 112b. The conversion setting file 113 is used to hold conditions for table information analysis by the table information analysis module 112a and conversion to natural language by the natural language addition module 112b.

  FIG. 2 shows an example of a table indicated by the table information. Here, the product contents of the automobile ABC are shown in a table format. In general, a table is composed of a title (table name) and a matrix of cells. The title of the table (table name) is called “target”. The cells in the table are roughly classified into item cells in which items are set and data cells (element value cells) in which data (element values) are set. The item cells are classified into “sub-target” item cells that supplement “target” and “element type” item cells that represent the types of element values. That is, the table can be represented by “target”, “sub-target”, “element type”, and “element value”. However, some tables do not have a “sub-object” (“sub-object” item). In the example of the table of FIG. 2, the cell in which “X” and “Y” are described is the “sub-target” item cell, and “vehicle price”, “drive system”, “full length”, “full width”, “full height”, “room length” A cell in which “indoor width” and “indoor height” are described is an “element type” item cell.

  FIG. 3 shows an example of the data structure of the analysis dictionary 112c. The analysis dictionary 112c can be applied to each of the four categories (expression categories) of “target”, “sub-target”, “element type”, and “element value”, which are elements representing the table, that is, constituent elements of the table. It holds an expression (character string) example. However, “element values” are classified into a plurality of element value types (data types), and depending on the element value type, information indicating an expression format unique to the element value type is held. In the example of the analysis dictionary 112c in FIG. 3, the element value types are classified into “◯ ×” type, “numerical value” type, and “non-numeric value” type. Here, in the case of the “○ ×” type, that is, when the element value is the symbol “○” or “×”, it is indicated that the character strings “present” and “none” are “expression value representation”, respectively. . Further, in the case of the “numerical value” type, that is, when the element value is a numerical value, it is indicated that “numerical value” matching the corresponding element value (= numerical value) is set as “element value expression”. Similarly, in the case of the “non-numeric” type, that is, when the element value is non-numeric, the corresponding element value (= non-numeric value) is directly used as “element value representation”.

  Referring again to FIG. 1, the knowledge search system 12 includes a knowledge DB 121 and a search engine 122. The knowledge DB 121 is used to store document information (text) extracted by the text extraction module 114 from the page information collected by the collection control module 111 in the Web information collection system 11. The search engine 122 performs a full-text search or a natural language search on the knowledge DB 121 according to a search condition indicated by a search request input from the Web browser 16 according to an operation of the user 102.

  Next, an outline of information collection and search in the system of FIG. 1 will be described.

  An administrative user (administrator) can use a web browser 15 operating on a client terminal (not shown) to create a web site such as the origin URL, the number of links to be collected from the Internet / intranet 20, the upper limit of the number of collected pages, etc. An input operation is performed to specify a condition for collecting information (knowledge information collecting condition). The knowledge information collection condition specified by this input operation is set in the setting file 14.

  The collection control module 111 collects knowledge information from the Internet / intranet 20 in accordance with the knowledge information collection condition set in the setting file 14. That is, the setting file 14 is used as knowledge condition setting means. In the following description, it is assumed that the knowledge information collected by the collection control module 111 is HTML (HyperText Markup Language) document information.

  When the knowledge information collected by the collection control module 111 includes table information, the table information natural language conversion mechanism 112 analyzes the table information and creates a table information natural language for creating a natural language from the table information. Perform language conversion processing. Details of the operation of the table information natural language conversion mechanism 112 will be described later.

  The text extraction module 114 extracts text information from the knowledge information collected by the collection control module 111. The text extraction module 114 sends the extracted text information to the registration module 13 in combination with the natural language created by the table information natural language conversion mechanism 112. The registration module 13 registers the text information sent from the text extraction module 114 in the knowledge DB 121.

  The user 102 performs an input operation for specifying a search condition through the Web browser 16 operating on a client terminal (not shown). The search condition specified by this input operation is sent to the knowledge search system 12 by the Web browser 16. The search engine 122 in the knowledge search system 12 obtains a search result from information stored in the knowledge DB 121 in accordance with the search condition sent from the web browser 16. The search engine 122 presents the check result to the user 102 via the web browser 16.

Next, the procedure of the table information natural language conversion process by the table information natural language conversion mechanism 112 will be described with reference to the flowchart of FIG.
First, the table information analysis module 112a of the table information natural language conversion mechanism 112 analyzes knowledge information collected by the collection control module 111, for example, HTML document information, and determines whether the document information is included in the table information. (Step S1). In the present embodiment, whether there is table information is determined by whether there is a tag indicating a table (for example, <TABLE> of HTML).

  Now, it is assumed that the collected document information is document information titled “About ABC”, and the document information includes table information indicating the table of FIG. In this case, the table information analysis module 112a refers to the analysis dictionary 112c shown in FIG. 3 and acquires “target expression” from the table information (step S2). Here, by extracting a character string that matches the character string held as “expression” of the “target” category in the analysis dictionary 112c from the table information, “target expression” is acquired. Specifically, “ABC” is extracted as “target expression”. In addition, the content of the element indicated by the HTML <TITLE> tag can be acquired as “expression” of the “target” category.

  Next, the table information analysis module 112a acquires the number of columns of the table information from a tag indicating one column of the table (for example, <TR> tag of HTML), and repeats the next step S4 by the number of columns (step S3). ).

  Further, the table information analysis module 112a obtains the number of items in the column from a tag indicating the items in the table (for example, <TD> tag of HTML), and repeats the following steps S5 and S6 by the number of items (step S4). ). Note that the table applied in this embodiment is based on the assumption that items exist in the first column.

Hereinafter, steps S5 and S6, and step S7 executed by the natural language addition module 112b following step S6 will be described.
In step S5, the table information analysis module 112a extracts a word from the cell in the first column of the i-th row (here i = 2) in which the target item exists. The table information analysis module 112a refers to the analysis dictionary 112c using the extracted word as a key to determine whether the word is an “element type expression”. The word is extracted as “element type expression”. In the example of the table of FIG. 2, when i = 2, “vehicle price” is extracted as “expression of element type”.

  Next, in step S6, the table information analysis module 112a extracts a word from the cell in the j-th column (here, j = 2) in the i-th row where the target item exists. The table information analysis module 112a determines whether the word is “element value expression” by referring to the analysis dictionary 112c using the extracted word as a key. The word is extracted as “element value expression”. In the example of the table of FIG. 2, when i = 2 and j = 2, “1.33 million yen” is extracted as “expression value representation”.

  Although omitted in the flowchart of FIG. 4, as shown in the table of FIG. 2, when “element type expression” does not exist in the cell of the first row of the first column, the first row of the j-th column A word is taken out from the cell, and it is determined whether it is “sub-object expression”. If it is “sub-object expression”, the word is extracted as “sub-object expression”. Here, “X” is extracted as “sub-object expression”.

  The natural language addition module 112b is based on the “target expression” acquired in step S2 by the table information analysis module 112a, and the “element type expression” and “element value expression” extracted in steps S5 and S6, respectively. Thus, for example, a natural language “expression of element type” of “expression of target” (“expression of sub-object”) is “expression of element value” is created. In the above example, a natural language “ABC's vehicle price of X is 1,230,000 yen” is created.

  Steps S5 to S7 are repeated until the last column while switching the columns. This operation is repeated while changing the number of items. Thus, in the example of the table of FIG. 2, in addition to the above natural language, “ABC X drive system is FF”, “ABC Z drive system is AWD”, “ABC X full width is 1760 mm”, etc. Is created.

  Also, in the following cases 1 to 3 in which there is no item in the table that matches the “element type expression” or “element value expression” included in the analysis dictionary 112c, a natural language is created by the following procedure. Is possible.

<Case 1>
First, the operation of Case 1 in which a match with the “element type expression” included in the analysis dictionary 112c is not found in the table will be described with reference to the flowchart of FIG.

  The table information analysis module 112a determines whether there is a sentence that matches the “target expression” in the sentence immediately before the appearance of the table (step S11). If there is a match with the “target expression”, the table information analysis module 112a starts from the first row or the second row to the last row (that is, from at least the second row) after the second column of the table. It is determined whether or not “expression” included in the “element value” category appears in the cells up to the last row) (step S12).

  When the determination condition of steps S11 and S12 is satisfied, the table information analysis module 112a sets the content of the cell in the column adjacent to the left side of the column that satisfies the determination condition of step S12 to the leftmost column. This is regarded as “type expression” (step S13).

  At this time, if there is no expression included in the “element value” category in the cell in the first row of the column satisfying the determination condition in step S12 (step S14), the table information analysis module 112a sets the content of the cell to “ It is regarded as “sub-object expression” (step S15).

<Case 2>
Next, the operation of Case 2 in which no element matching the “element value expression” included in the analysis dictionary 112c is found in the table will be described with reference to the flowchart of FIG.

  The table information analysis module 112a determines whether there is a sentence that matches the “target expression” in the sentence immediately before the table appears (step S21). If there is a match with the “target expression”, the column after the right column in which the “element type expression” appears in the table is regarded as a column including each cell of “element value” (step S22). ).

  At this time, if the cell in the first row of the column in which the “element type expression” appears does not match the “element type expression” (step S23), the table information analysis module 112a sets the first line as the title line. The contents of the cells after the right column of the column in which “expression of element type” appears in the first row are regarded as “sub-object expression”.

<Case 3>
Next, the operation of Case 3 in which “element type expression” and “element value expression” included in the analysis dictionary 112c are not found in the table will be described with reference to the flowchart of FIG.

  The table information analysis module 112a determines whether there is a sentence that matches the “target expression” in the sentence immediately before the appearance of the table (step S31). If there is a match with the “target expression”, the table information analysis module 112a adds “numbers only” to cells in the first row or the second row to the last row in the second and subsequent columns of the table. "Or" number + a short character string having a certain number of characters or less "appears (step S32).

  When the determination condition of steps S31 and S32 is satisfied, the table information analysis module 112a displays the contents of the cells in the column adjacent to the left side of the column that is positioned on the leftmost side in the column that satisfies the determination condition of step S32. It is regarded as “type expression” (step S33).

  At this time, if there is no expression of “numbers only” or “numbers + short character strings” in the cell in the first row of the column satisfying the determination condition of step S32 (step S34), the table information analysis module 112a The content of the cell is regarded as “sub-object expression” (step S35).

  Thus, even if there is no element in the table that matches the “element type expression” or “element value expression” included in the analysis dictionary 112c, the “element type expression” or “element value expression” In addition, since a cell in which “sub-object expression” has already appeared can be estimated, it is possible to create a natural language.

  Here, regarding the processes in the above cases 1 to 3, the management user 101 can select which case to apply according to the conversion setting file 113.

  Further, when it is determined in the cases S1, S21, and S31 in the above cases 1, 2, and 3 that the sentence immediately before the appearance of the table does not include a sentence that matches the “target expression”, (A) “description immediately before the appearance of the target expression” and (B) “description immediately after the appearance of the target expression” are stored in It is also possible to regard the expression sandwiched between (B) as the “object expression”. This operation can also be selected by the management user 101 according to the conversion setting file 113.

  In order to cope with the case where the arrangement of the element type item and the sub target item is reversed, the above-described column and row may be exchanged.

  As described above, the natural language created by the natural language addition module 112 b is combined with the text information extracted from the knowledge information by the text extraction module 114 and sent to the registration module 13. Here, the natural language created by the natural language addition module 112 b is added to the text information extracted from the document information whose title is “About ABC”, and the text information is sent to the registration module 13. The registration module 13 registers the text information with the natural language in the knowledge DB 121. As described above, when the table information included in the knowledge information is converted into the natural language and registered in the knowledge DB 121, the accuracy of the natural language search can be improved as compared with the case where the word is simply extracted from the table information. it can.

  For example, when the table information indicating the table of FIG. 2 is collected, according to the prior art, “Product contents of automobile ABC” “X” “Y” “Vehicle price” “1.33 million yen” “13.8 million yen” “Drive system” “FF”, “AWD”, “full width”, “1760 mm”... Are each collected as one word. For this reason, in a natural language search such as “What is the full width of ABC?”, Although there is a value of “full width” itself, the search accuracy is not necessarily good because the full width and the value are not linked. On the other hand, in the present embodiment, a natural language such as “ABC X full width is 1760 mm” is created and registered in the knowledge DB 121 together with text information extracted from the original knowledge information (document information). . For this reason, the accuracy of natural language search can be improved as compared with the prior art.

  FIG. 8 shows an example of a search screen for natural language search. This search screen is presented to the user 102 by the search engine 122 via the web browser 16. The user 102 performs an operation for inputting an arbitrary search condition in the search condition input field 51 arranged on the search screen. The example of FIG. 8 assumes a case where a search condition “What is the amount of ABC?” Is input to the search condition input field 51 and the search button 52 is pressed for natural language search. In this case, the search engine 122 searches the knowledge DB 121 for knowledge information that matches “What is the amount of ABC?”, And places a list of search results in the search result display area of the search screen shown in FIG. It is assumed that the list of search results includes document information whose title is “About ABC”. In this case, the search engine 122 uses the natural language “ABC X vehicle price that matches the search condition among the natural languages converted from the table shown in FIG. 2 included in the document information whose title is“ About ABC ”. Is shown as a summary 43 of document information whose title is “About ABC”, as shown in FIG. That is, the natural language is displayed in the search result summary. Thereby, the user 102 can easily search for a target search result from the search result list.

  Note that the present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage. Further, various inventions can be formed by appropriately combining a plurality of constituent elements disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment.

The block diagram which shows the structure of the knowledge management system which concerns on one Embodiment of this invention. The figure which shows an example of a table | surface. The figure which shows the example of a data structure of the dictionary for analysis 112c in FIG. The flowchart which shows the procedure of the table information natural language conversion process by the table information natural language conversion mechanism 112. FIG. The flowchart which shows the process sequence when the "expression classification" contained in the dictionary for analysis 112c is not found in the table. The flowchart which shows the process sequence when "expression of element value" contained in the dictionary 112c for analysis is not found in a table | surface. 12 is a flowchart showing a processing procedure when both “expression type expression” and “element value expression” included in the analysis dictionary 112c are not found in the table. The figure which shows the example of a search screen of a natural language search.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 11 ... Web information collection system, 12 ... Knowledge search system, 13 ... Registration module, 14 ... Setting file, 20 ... Internet / intranet, 111 ... Collection control module, 112 ... Table information natural language conversion mechanism, 112a ... Table information analysis module 112b ... natural language addition module, 112c ... analysis dictionary, 113 ... conversion setting file, 114 ... text extraction module, 121 ... knowledge DB (database), 122 ... search engine.

Claims (5)

In a knowledge information collection system that collects knowledge information to be registered in the knowledge database from an external data source based on the knowledge information collection conditions set by the knowledge condition setting means,
An analysis dictionary that holds at least an element value that constitutes a table, an element type that represents the type of an item corresponding to the element value, and an expression applicable to the category for each category corresponding to the table name ,
The collected knowledge information includes at least an element value, an element type indicating an item type corresponding to the element value, and table information indicating a table composed of each category of the target corresponding to the table name. Determining means for determining whether or not
When it is determined that the table information is included in the collected knowledge information, the table indicated by the table information that matches the expression stored in the analysis dictionary by analyzing the table information Table information analysis means for extracting the expression of the object that constitutes, the expression of the element type and the expression of the element value,
Natural language conversion means for creating a natural language in which the extracted object representation, element type expression and element value expression are connected by a specific particle;
Text extraction means for extracting text data from the collected knowledge information;
Sending means for sending the natural language created by the natural language conversion means to text data extracted from knowledge information including corresponding table information and sending it to a registration means for registering knowledge information in the knowledge database; A knowledge information collecting system comprising: The table information indicated by the table information is composed of a matrix of cells,
The table information analysis means is a cell in which the expression of the extracted element value appears when the expression of the element type that matches the expression held in the analysis dictionary does not exist in the table indicated by the table information. The knowledge information collection system according to claim 1, wherein the content of a cell in a column adjacent to the left side of the column is regarded as an expression of an element type indicating an item type corresponding to the element value. The table information indicated by the table information is composed of a matrix of cells,
The table information analyzing means is configured to display a cell in which the expression of the extracted element type appears when the expression of the element value that matches the expression held in the analysis dictionary does not exist in the table indicated by the table information. The knowledge information collection system according to claim 1, wherein the contents of columns after the column adjacent to the right side of the column are regarded as element value representations . A knowledge database in which knowledge information collected by the knowledge information collection system according to claim 1 is registered;
A search means for performing a natural language search process according to a natural language search condition specified by a user and obtaining a search result that matches the search condition from the knowledge database, wherein the search result includes knowledge information including table information Search means for presenting a natural language created from the table information attached to the knowledge information to the user as a summary of the knowledge information;
A knowledge search system comprising:   A knowledge information collection system that collects knowledge information to be registered in the knowledge database from an external data source based on the knowledge information collection conditions set by the knowledge condition setting means, comprising at least element values, Knowledge information executed by a knowledge information collection system having an analysis dictionary that holds an expression applicable to the category for each category of the target corresponding to the element type corresponding to the element value and the table name A collection method,
  The collected knowledge information includes at least an element value, an element type indicating an item type corresponding to the element value, and table information indicating a table composed of each category of the target corresponding to the table name. Determining whether or not
  When it is determined that the table information is included in the collected knowledge information, the table indicated by the table information that matches the expression stored in the analysis dictionary by analyzing the table information Extracting the representation of the object comprising the element, the representation of the element type and the representation of the element value;
  Creating a natural language in which the expression of the extracted object, the expression of the element type and the expression of the element value are connected by a specific particle;
  Extracting text data from the collected knowledge information;
  Sending the created natural language to text data extracted from knowledge information including corresponding table information and sending it to a registration means for registering knowledge information in the knowledge database;
  A knowledge information collecting method comprising:

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