JP2023110753A - Information processing system, information processing method, server, and program - Google Patents

Abstract

To conduct a questionnaire after identifying a user for whom the questionnaire is to be conducted.SOLUTION: A management user terminal 14 accepts specific information that represents operation information inputted from a management user and that identifies the user to whom a questionnaire is to be sent, and transmits a request signal corresponding to the specific information to a server 12. The server 12 causes the display unit of a user terminal 16 that the user identified by the specific information uses, to show the questionnaire in response to the request signal transmitted from the management user terminal 14. Each of a plurality of user terminals 16 transmits, to the server 12, the questionnaire result inputted from a user that corresponds to the questionnaire shown on the local display unit. The server 12 receives the questionnaire result transmitted from each of the plurality of user terminals 16, and causes information regarding the plurality of questionnaire results to be displayed on the user terminal 14.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing system, an information processing method, a server, and a program.

2. Description of the Related Art Conventionally, there is known a software license information processing system that prevents unauthorized use of software on a network consisting of a plurality of computers and performs license management that takes advantage of the network (for example, Patent Document 1). In this software license information processing system, a license server program performs license management according to license information in a software license list file.

Also known is a software license information processing system that realizes more efficient software license management, improved license reliability, and simplification of management work by users (for example, Patent Document 2). This software license information processing system is provided with a software execution device that is installed with software and executes the software, and a software license management device that manages the license of the software. and is configured to exchange information regarding software licenses by e-mail.

Also, there is known a software usage fee billing system capable of billing according to the amount of software used and the quality of the processing result (for example, Patent Document 3). This software usage fee billing system extracts information about the processing content performed by the software as processing content information. Then, the software usage fee billing system uses a processing unit price table storing a processing unit price for each processing content, and based on the detected processing content information and the processing unit price stored in the processing unit price table, determines whether the software S can be used. calculate the fee.

Also, there is known an electronic questionnaire system that can relieve a person who conducts a questionnaire from the secondary work of distributing and collecting questionnaires (for example, Patent Document 4). This electronic questionnaire system includes a questionnaire requesting device for processing questionnaire requests, a questionnaire management device for managing questionnaires, and a questionnaire answering device for answering questionnaires.

Also, a questionnaire method using the Internet is known (for example, Patent Document 5). In this questionnaire method, the server opens the software to the Internet, and the sports and culture clubs related to youth development and lifelong learning, and NPO groups with the same taste, instead of using the software, answer the questionnaire by the questionnaire center. By pledging to use the software free of charge, sports and cultural clubs and the aforementioned NPOs can use the software. Then, the server receives, via the Internet, the questionnaire responses of each member of the sports/culture club used by the software.

JP-A-6-223040 JP-A-10-228504 JP-A-2002-55727 JP-A-8-249308 JP-A-2007-172492

By the way, when conducting a questionnaire using an information processing system, it is often the case that the contents of the questionnaire are decided first and then the questionnaire is sent to the user terminal of the target user. However, there are cases where it is desired to first specify the users to be surveyed and to conduct the survey only for the specified users.

For example, consider a case where application software (hereinafter simply referred to as application) used by the user is charged. In this case, charges for use of the application are often borne by the organization to which the user belongs. If the billing continues even though the user has stopped using the application, the administrator of the organization may stop the use of the application only for that user. There is a case where you want to conduct a questionnaire.

However, the techniques of Patent Literatures 1 to 5 above do not take into consideration the fact that the questionnaire is conducted after specifying the user to whom the questionnaire is to be conducted.

The present invention has been made in view of the above circumstances, and provides an information processing system, an information processing method, a server, and a program that can conduct a questionnaire after specifying a target user for conducting the questionnaire. With the goal.

In order to achieve the above object, an information processing system according to the present invention comprises an administrative user terminal, a plurality of user terminals, and a server, wherein the administrative user terminal comprises a user to whom a questionnaire is to be sent. and transmits a request signal corresponding to the specific information to the server, and the server responds to the request signal transmitted from the administrative user terminal and is specified by the specific information. and display the questionnaire on the display unit of the user terminal used by the user, and each of the plurality of user terminals displays the questionnaire input by the user in response to the questionnaire displayed on its own display unit. An information processing system in which results are transmitted to the server, the server receives the questionnaire results transmitted from each of the plurality of user terminals, and displays information about the plurality of questionnaire results on the administrative user terminal. be.

ADVANTAGE OF THE INVENTION According to this invention, the effect that a questionnaire can be implemented after specifying the target user who implements a questionnaire is acquired.

It is a figure showing an example of a schematic structure of an information processing system of this embodiment. 1 is a schematic block diagram of a computer functioning as each terminal of an information processing system; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. It is a figure for demonstrating an example of a predetermined screen. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. It is a figure for demonstrating the process performed by the information processing system of this embodiment. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG. FIG. 4 is a diagram for explaining an example of a screen displayed on a management user terminal; FIG.

Hereinafter, embodiments will be described in detail with reference to the drawings.

<System configuration of information processing system>

FIG. 1 is a block diagram showing an information processing system 10 of this embodiment. As shown in FIG. 1, an information processing system 10 of this embodiment includes a server 12, a management user terminal 14, and a plurality of user terminals 16A, 16B, 16C. In the following, one user terminal will be referred to as a user terminal 16 unless a specific terminal is indicated. The server 12, the management user terminal 14, and the user terminal 16 are communicably connected via a network 20 such as the Internet.

The information processing system 10 of the present embodiment specifies the user to whom the questionnaire is to be sent, and then sends the questionnaire to the user terminal 16 operated by the target user. The information processing system 10 of the present embodiment, when each of a plurality of users is using a predetermined application, conducts a questionnaire to the target user as to whether or not it is acceptable to stop using the application. The application is provided by, for example, a so-called SaaS (Software as a Service), such as Slack (registered trademark).

Here, consider a case where the application used by the user is charged. In this case, charges for use of the application are often borne by the organization to which the user belongs. If the user is no longer using the application but continues to be billed and costs are incurred, the administrator of the organization would like to stop the user from using the application. Sometimes. However, there is a case where the user continues to use the application although the frequency of use of the application is low. For example, it is not appropriate to suddenly terminate the application account of the user. Therefore, there are cases where it is desired to first conduct a questionnaire to the user as to whether or not it is okay to stop using the application.

In addition, when an organization outsources work, applications such as Slack (registered trademark) are used as communication tools to realize smooth communication between the person in charge belonging to the organization and the outsourcer. may occur. The outsourcer's use of the application is appropriate for the duration of the contract between the organization and the outsourcer. However, it may not be appropriate for the outsourcer to use the application after the service contract has ended. Specifically, even after the outsourcing contract has ended, the outsourcer can view the information inside the organization, which increases the security risk. In addition, if there is a charge for using the outsourcer's application, the cost may also be paid by the organization.

Therefore, the information processing system 10 of the present embodiment conducts a questionnaire to a predetermined user, and stops using the application based on the questionnaire result. This allows appropriate use of various applications within the organization.

A specific description will be given below.

(server 12)
The server 12 includes a control unit 120 and an information storage unit 122, as shown in FIG. The control unit 120 controls operations of the server 12 . The information storage unit 122 stores various data used in each process described later.

(Management user terminal 14)
The administrative user terminal 14 is a terminal operated by an administrative user. Specifically, the management user terminal 14 is a personal computer, a smart phone, or the like.

(User terminal 16)
The user terminal 16 is a terminal managed by a user. Specifically, the user executes an application by operating the user terminal 16 . Specifically, the user terminal 16 is a personal computer, a smart phone, or the like.

Each of the server 12, the administrative user terminal 14, and the user terminal 16 of the information processing system 10 can be realized by, for example, the computer 70 shown in FIG. The computer 70 includes a CPU 71 , a memory 72 as a temporary storage area, and a non-volatile storage section 73 . The computer 70 also includes an input/output interface (I/F) 74 to which an input/output device (not shown) is connected, and a read/write (R/W) unit 75 for controlling reading and writing of data to and from a recording medium. Prepare. The computer 70 also has a network I/F 76 connected to a network such as the Internet. The CPU 71 , memory 72 , storage section 73 , input/output I/F 74 , R/W section 75 and network I/F 76 are connected to each other via a bus 77 .

The storage unit 73 can be implemented by a hard disk drive (HDD), solid state drive (SSD), flash memory, or the like. A program for causing the computer 70 to function is stored in the storage unit 73 as a storage medium. The CPU 71 reads out the program from the storage unit 73, develops it in the memory 72, and sequentially executes the processes of the program.

<Action of information processing system 10>

Next, the operation of the information processing system 10 of this embodiment will be described. A scene in which an administrative user operates the administrative user terminal 14 and conducts a questionnaire regarding application usage to a plurality of users will be described.

The administrative user operates the administrative user terminal 14 to activate a management application that manages a plurality of applications. Note that this management application is executed on the server 12 . Various input/output screens are displayed on the display units (not shown) of the management user terminal 14 and the user terminal 16 by executing the management application. Note that this management application is executed via a browser.

When the management user operates the management user terminal 14 to start the management application, a screen as shown in FIG. 3 is displayed on the display unit (not shown) of the management user terminal 14 . The screen shown in FIG. 3 is the home screen of the management application. In the example of FIG. 3, since there is no application that cooperates with the management application, the administrative user performs an operation to cause the application to be managed to cooperate with the management application. Thereby, for example, as shown in FIG. 4, multiple applications 200 are linked with the management application. In addition, below, the case where the questionnaire about the application A is implemented among the several applications 200 is demonstrated as an example.

In order to conduct a questionnaire regarding the use of application A, the administrative user operates the administrative user terminal 14 and obtains authorization for the administrative application to access application A. FIG. For example, the administrative user operates the administrative user terminal 14 to display a screen such as that shown in FIG. An application obtains permission to access application A. Note that the screen shown in FIG. 5 may be displayed on the display unit (not shown) of the user terminal 16 of the representative user among the users who use the application A instead of the display unit (not shown) of the administrative user terminal 14. good. In this case, the management application acquires the authority to access application A with the permission of the representative user.

When the management application acquires the authority to access application A, for example, a management screen for contracts, accounts, and questionnaires of application A is displayed, as shown in FIG. For example, the administrative user operates the administrative user terminal 14, selects the contract tab, and confirms the contract information about application A. FIG. Then, the administrative user operates the administrative user terminal 14 to update the contract information about the application A, and presses update using the cursor M. FIG. As a result, the contract information is saved as shown in FIG.

Next, the administrative user selects, for example, the cursor M to the dashboard tab. When the dashboard tab is selected, a management screen such as that shown in FIG. 8 is displayed.

Here, when the administrative user inputs predetermined operation information to the administrative user terminal 14, the sequence shown in FIG. 9 is executed.

In step S100, the administrative user terminal 14 receives operation information input by the administrative user.

In step S102, the administrative user terminal 14 transmits to the server 12 a first request signal corresponding to the operation information received in step S100.

In step S104, in response to the first request signal transmitted from the management user terminal 14 in step S102, the server 12 manages information about users who are using application A and who satisfy a predetermined condition. Displayed on the display unit of the user terminal 14 . Specifically, the management user terminal 14 outputs the user information of the recommendation target of the questionnaire to the management user terminal 14 . Here, when the server 12 presents the recommendation conditions regarding the user to whom the questionnaire is to be conducted, based on the user's attribute information or the user's application usage history, the server 12 displays the Select users for which recommendations are displayed.

In step S106, the management user terminal 14 displays the recommended user on its own display unit (not shown).

For example, on the management screen shown in FIG. 8, in the questionnaire recommendation column, it is recommended to conduct a questionnaire regarding the use of application A for users who satisfy the condition that "external domain currently incurs expenses". It is On the management screen shown in FIG. 8, the point that the number of target accounts that satisfy the conditions is 32 is displayed.

When the users targeted for the questionnaire are determined in this way, it becomes possible to view a list of the users targeted for sending the questionnaire. As shown in FIG. 10, when the account column of the management screen is selected, a list of users to whom questionnaires are sent is displayed. In the example shown in FIG. 10, information on the user's account name, email address, notification status, account type, status, billing status, and last login is shown. In the example shown in FIG. 10, it can be confirmed that the billing status of these users' accounts is "charging", and the costs are being paid by their own organization.

In addition to the methods shown in FIG. 10, various methods are conceivable as a method for recommending users to whom the questionnaire is to be conducted. For example, the server 12 may be a user who does not directly belong to the company (for example, when there is no employment relationship with the company and the work is outsourced), a user who does not directly belong to the company and the user users who have been paid by their company to use the application, users who belonged to a project that has already been completed, or users who are also using other applications (for example, other applications can be substituted for the application A, etc.) A user who satisfies any of these conditions is recommended as a target user for conducting a questionnaire, based on user attributes such as.

In addition, for example, the server 12 can be used by users such as users who have never used the application A, users whose number of times of use of the application A within a predetermined period is equal to or less than a predetermined threshold, or users who have not hosted a conference. Based on the usage history of , a user who satisfies any of these conditions is recommended as a target user for conducting the questionnaire.

Note that the management application operated by the server 12 acquires information related to the above conditions from the application A. FIG. Further, the administrative user may extract a desired user as a questionnaire target user by operating the item of the extraction condition of the questionnaire recommendation on the management screen shown in FIG. 8 . Then, by operating the administrative user terminal 14, the administrative user identifies the target user to whom the questionnaire regarding the use of application A is to be sent, and sends specific information, which is operation information indicating that the questionnaire is to be sent to the user. input.

For example, on the management screen shown in FIG. 11, the administrative user presses the questionnaire sending button 201 by operating his own administrative user terminal 14 . When the button 201 for sending the questionnaire is pressed, for example, a screen as shown in FIG. 12 is displayed, and the contents of the questionnaire can be set. By operating the administrative user terminal 14, the administrative user determines the contents of the questionnaire as shown in FIG. 13 and presses "Next". Then, as shown in FIG. 14, a screen for confirming the user to whom the questionnaire is sent is displayed. By operating the administrative user terminal 14 on this screen, the administrative user can, for example, add or exclude users to whom questionnaires will be sent. When the "send questionnaire" button shown in FIG. 14 is pressed by the administrative user, the screen for final confirmation shown in FIG. 15 is displayed. This becomes specific information to be described later, and a predetermined request signal is output to the server 12 .

In step S108, the administrative user terminal 14 receives specific information input by the administrative user.

In step S110, the administrative user terminal 14 transmits to the server 12 a second request signal corresponding to the specific information received in step S108.

In step S112, in response to the second request signal transmitted from the administrative user terminal 14 in step S110, the server 12 sends a to display a questionnaire regarding the use of application A. Specifically, the server 12 outputs a questionnaire regarding the use of the application A to the user terminal 16 .

In step S114, the user terminal 16 displays the questionnaire sent from the server 12 in step S112 on its own display unit (not shown). For example, a questionnaire screen as shown in FIG. 16 is displayed on the display unit (not shown) of the user terminal 16 . When the user operates his/her own user terminal 16 to press "Return", a screen as shown in FIG. 17 is displayed. The result of the questionnaire is sent to the server 12 by pressing the "Return" button.

In step S116, each of the user terminals 16 receives the questionnaire results input by the user for the questionnaire displayed on its own display unit (not shown).

In step S118, each of the user terminals 16 transmits to the server 12 the results of the questionnaire received in step S116.

In step S<b>120 , the server 12 receives questionnaire results sent from each of the plurality of user terminals 16 .

In step S122, the server 12 causes the management user terminal 14 to display information on multiple questionnaire results. Specifically, the server 12 transmits a plurality of questionnaire results to the administrative user terminal 14 .

In step S124, the management user terminal 14 displays the multiple questionnaire results sent from the server 12 in step S122 on its own display unit (not shown).

For example, a management screen as shown in FIG. 18 is displayed on the display unit (not shown) of the management user terminal 14 . If "unnecessary" is selected here, as shown in FIG. 19, the questionnaire results of two users can be browsed. Then, by operating the administrative user terminal 14, the administrative user checks the check boxes for the two users and presses the button "change status" with the cursor M, so that the applications A of those users are changed. to the management user terminal 14. As a result, as shown in FIG. 20, the use of application A by two users is suspended.

In step S<b>126 , the server 12 receives stop information, which is operation information input by the administrative user and specifies a user whose use of application A is to be stopped.

In step S128, the server 12 transmits to the server 12 a third request signal corresponding to the stop information received in step S126.

In step S130, in response to the third request signal transmitted from the administrative user terminal, the server 12 outputs to application A an instruction signal to stop the use of the user identified by the stop information.

As described above, the administrative user terminal of the information processing system according to the present embodiment receives specific information which is operation information input by the administrative user and which is operation information for specifying users to whom questionnaires are to be sent. It accepts and transmits a request signal corresponding to the specific information to the server. The server, in response to the request signal transmitted from the administrative user terminal, displays the questionnaire on the display section of the user terminal used by the user identified by the specific information. Each of the plurality of user terminals transmits, to the server, the results of the questionnaire displayed on its own display unit and input by the user. The server receives questionnaire results sent from each of the plurality of user terminals, and displays information on the plurality of questionnaire results on the management user terminal. Accordingly, it is possible to conduct the questionnaire after specifying the target users for whom the questionnaire is to be conducted.

Furthermore, the administrative user terminal of this embodiment transmits the first request signal to the server upon receiving the operation information input by the administrative user. The server, in response to the first request signal transmitted from the administrative user terminal, causes the administrative user terminal to display users satisfying a predetermined condition among the users using the application. The management user terminal receives specific information, which is operation information input by the management user, identifies a target user to whom a questionnaire regarding the use of the application is to be sent, and is operation information indicating that the questionnaire is to be sent to the user. A second request signal is sent to the server according to the acceptance and the specific information. The server, in response to the second request signal transmitted from the administrative user terminal, causes the display unit of the user terminal used by the user identified by the identification information to display a questionnaire regarding the use of the application.
Each of the plurality of user terminals transmits, to the server, the results of the questionnaire displayed on its own display unit and input by the user. The server receives questionnaire results sent from each of the plurality of user terminals, and displays information on the plurality of questionnaire results on the management user terminal. The administrative user terminal receives stop information, which is operation information input by the administrative user and specifies a user whose use of the application is to be stopped, and sends a third request signal corresponding to the stop information to the server. Send to The server, in response to the third request signal transmitted from the administrative user terminal, outputs to the application an instruction signal to stop the use of the user identified by the stop information. As a result, use of an application by a specific user can be smoothly stopped. Specifically, by conducting a questionnaire regarding use of the application to predetermined users in advance, use of the application can be smoothly stopped.

The present invention is not limited to the above-described embodiments, and various modifications and applications are possible without departing from the gist of the present invention.

For example, in the above-described embodiment, the case where the questionnaire is sent directly to the user who is the target of the questionnaire has been described as an example, but the present invention is not limited to this. For example, with regard to a predetermined user, the account information of the predetermined user and the account information of the questionnaire destination user who is the target user to whom the questionnaire is to be sent are associated in advance, and the management user terminal 14 Instead of the user, the questionnaire destination user may be included in the specific information. In this case, the server 12 causes the display units of the plurality of user terminals 16, including the user to whom the questionnaire is sent, to display the questionnaire regarding the use of the application. For example, if the prescribed user is a person dispatched from a temporary staffing company or if the prescribed user is an outsourcing company, rather than sending a questionnaire directly to the user, In some cases, it may be preferable to send questionnaires to employees within the organization that has outsourced work to the contractor. For this reason, with respect to such predetermined users, the users to whom the questionnaire is to be sent may be determined in advance, and the questionnaire may be sent to those users.

Further, the information processing system 10 of the above-described embodiment displays a questionnaire regarding application usage on the display unit (not shown) of the user terminal 16, and acquires the questionnaire result. not something. For example, the management user terminal 14 simply acquires specific information that specifies the user to whom the questionnaire is to be sent, and transmits a request signal corresponding to the specific information to the server 12 . Then, in response to the request signal transmitted from the management user terminal 14, the server 12 displays the questionnaire on the display unit (not shown) of the user terminal 16 used by the user identified by the specific information. Then, each of the plurality of user terminals 16 transmits to the server 12 the questionnaire results input by the user for the questionnaire displayed on its own display unit. The server 12 receives the questionnaire results transmitted from each of the plurality of user terminals 16 and causes the management user terminal 14 to display information regarding the plurality of questionnaire results. Accordingly, it is possible to conduct the questionnaire after specifying the target users for whom the questionnaire is to be conducted. In such a case, the information processing system 10 first identifies the users to whom the questionnaire is to be sent, and then acquires the questionnaire response statuses of those users, thereby allowing a plurality of users who want to answer the questionnaire. information such as the answer status (for example, whether the answer has been answered or not) is acquired immediately. As a result, for example, it is possible to efficiently conduct another questionnaire according to the results of the questionnaire. For example, if there are a plurality of users who answered A to the questionnaire, it may be desired to conduct a questionnaire different from the previous questionnaire only for the users who answered A. For example, there is a case where it is desired to conduct a questionnaire different from the questionnaire conducted last time, such as why the answer was A. Even in such a case, the questionnaire status can be managed without newly creating a list of users.

Further, the information processing system 10 of the above-described embodiment has been described as an example in which the use of the application by the user is stopped, but the present invention is not limited to this. For example, the information processing system 10 may change the usage mode of the application by the user based on the results of the questionnaire. For example, the server 12 of the information processing system 10 deletes the user's account, temporarily suspends the use of the application by the user, changes the authority when the user uses the application, and some form of use when the user continues to use the application. may be changed. In such a case, the server 12 receives the questionnaire results sent from each of the plurality of user terminals 16 and causes the management user terminal 14 to display information regarding the plurality of questionnaire results. The administrative user terminal 14 acquires change information input from the administrative user for changing the user's usage mode of the application, and transmits a third request signal corresponding to the change information to the server 12 . Then, in response to the third request signal transmitted from the administrative user terminal 14, the server 12 outputs an instruction signal to the application to change the usage mode of the user identified by the change information. As a result, it is possible not only to suspend the use of the application, but also to change the mode of use of the application by the user.

Further, the information processing system 10 of the above-described embodiment has been described as an example in which it operates according to operation information from the administrative user, but it is not limited to this. All the processes may be automatically executed without receiving operation information from the administrative user.

Further, in the specification of the present application, an embodiment in which the program is pre-installed has been described, but it is also possible to store the program in a computer-readable recording medium and provide it.

14 management user terminal 16 user terminals 16A, 16B, 16C user terminal 200 application

Claims (10)

An information processing system comprising a management user terminal, a plurality of user terminals, and a server,
the management user terminal acquires specific information specifying a user to whom the questionnaire is to be sent, and transmits a request signal corresponding to the specific information to the server;
the server displays the questionnaire on a display unit of the user terminal used by the user identified by the identification information, in response to the request signal transmitted from the administrative user terminal;
each of the plurality of user terminals transmits to the server the results of the questionnaire entered by the user for the questionnaire displayed on its own display unit;
The server receives the questionnaire results transmitted from each of the plurality of user terminals, and causes the management user terminal to display information about the plurality of questionnaire results.
Information processing system. The management user terminal transmits to the server a first request signal representing a request for sending a questionnaire, and transmits to the server a second request signal corresponding to the specific information specifying a user to whom the questionnaire is to be sent. ,
The server, in response to the first request signal and the second request signal transmitted from the administrative user terminal, to the display unit of the user terminal used by the user identified by the identification information, display a questionnaire about the use of the application,
each of the plurality of user terminals transmits to the server the results of the questionnaire entered by the user for the questionnaire displayed on its own display unit;
the server receives the questionnaire results transmitted from each of the plurality of user terminals, and causes the management user terminal to display information about the plurality of questionnaire results;
the administrative user terminal acquires change information for changing the usage mode of the application, and transmits a third request signal corresponding to the change information to the server;
The server, in response to the third request signal transmitted from the administrative user terminal, outputs an instruction signal to the application to change the usage mode of the user identified by the change information.
The information processing system according to claim 1. When the administrative user terminal receives operation information input by an administrative user, the administrative user terminal transmits the first request signal to the server,
the server, in response to the first request signal transmitted from the administrative user terminal, causes the administrative user terminal to display user information satisfying a predetermined condition among users using the application;
The management user terminal receives the specific information specifying a user to whom the questionnaire is sent from among the users represented by the user information, and transmits a second request signal according to the specific information to the server.
The information processing system according to claim 2. The administrative user terminal receives the specific information, which is operation information input by the administrative user, and transmits a second request signal corresponding to the specific information to the server;
The administrative user terminal receives the change information, which is operation information input by the administrative user, and transmits a third request signal corresponding to the change information to the server.
The information processing system according to claim 2 or 3. When the server displays, on the administrative user terminal, user information that satisfies a predetermined condition among users using the application,
selecting the user information to be displayed on the managed user terminal based on the attribute information of the user or the usage history of the application by the user;
The information processing system according to any one of claims 2 to 4. With regard to the predetermined user, the account information of the predetermined user and the account information of the questionnaire destination user who is the target user to whom the questionnaire is sent are associated in advance,
The management user terminal includes the questionnaire destination user in the specific information instead of the predetermined user,
The server displays a questionnaire regarding the use of the application on the display units of the plurality of user terminals including the questionnaire destination user.
The information processing system according to any one of claims 2 to 5. An information processing method executed by an information processing system comprising a management user terminal, a plurality of user terminals, and a server,
the management user terminal acquires specific information specifying a user to whom the questionnaire is to be sent, and transmits a request signal corresponding to the specific information to the server;
causing the server to display the questionnaire on a display unit of the user terminal used by the user identified by the identification information in response to the request signal transmitted from the administrative user terminal;
Each of the plurality of user terminals transmits to the server the results of the questionnaire entered by the user for the questionnaire displayed on its own display unit;
The server receives the questionnaire results transmitted from each of the plurality of user terminals, and causes the management user terminal to display information about the plurality of questionnaire results;
Information processing methods. A server in an information processing system comprising a management user terminal, a plurality of user terminals, and a server,
the management user terminal acquires specific information specifying a user to whom the questionnaire is to be sent, and transmits a request signal corresponding to the specific information to the server;
causing the server to display the questionnaire on a display unit of the user terminal used by the user identified by the identification information in response to the request signal transmitted from the administrative user terminal;
Each of the plurality of user terminals transmits to the server the results of the questionnaire entered by the user for the questionnaire displayed on its own display unit;
The server receives the questionnaire results transmitted from each of the plurality of user terminals, and causes the management user terminal to display information about the plurality of questionnaire results;
server. An information processing method executed by a server in an information processing system comprising a management user terminal, a plurality of user terminals, and a server,
the management user terminal acquires specific information specifying a user to whom the questionnaire is to be sent, and transmits a request signal corresponding to the specific information to the server;
causing the server to display the questionnaire on a display unit of the user terminal used by the user identified by the identification information in response to the request signal transmitted from the administrative user terminal;
Each of the plurality of user terminals transmits to the server the results of the questionnaire entered by the user for the questionnaire displayed on its own display unit;
The server receives the questionnaire results transmitted from each of the plurality of user terminals, and causes the management user terminal to display information about the plurality of questionnaire results;
Information processing methods. A program for causing a computer to execute the information processing method according to claim 9 .