JP2022124390A - Information processing system, information processing method, and information processing program - Google Patents

Abstract

To provide an information processing system configured to efficiently distribute coupons available in a facility, an information processing method, and an information processing program.SOLUTION: An information processing system according to the present invention includes: a setting processing unit which sets a reference number of coupons to be distributed, the coupons which can be distributed for each unit period included in a predetermined period, on the basis of an upper limit number of coupons which can be distributed in the predetermined period; an acquisition processing unit which acquires facility-related information including at least one of reservation information, visit information and sales information of a facility; a first determination processing unit which determines increase or decrease in the number of coupons with respect to the reference number of coupons to be distributed on the basis of the facility-related information; and a second determination processing unit which determines the number of coupons to be distributed in the unit period, on the basis of the reference number of coupons to be distributed and the increase or decrease.SELECTED DRAWING: Figure 1

Description

The present invention relates to an information processing system, an information processing method, and an information processing program for distributing coupons that can be used at facilities.

Conventionally, in facilities such as restaurants, coupon distribution services for distributing coupons to user terminals have been provided in order to increase the number of customers and increase sales. For example, a system has been proposed to attract users to a facility by acquiring location information of the user terminal and distributing coupons to the user terminals of users in the vicinity of the facility (for example, Patent Document 1).

Japanese Unexamined Patent Application Publication No. 2012-3428

Here, in the coupon distribution service, there are cases where an upper limit number of distributions that can be distributed within a predetermined period is set. In this case, for example, if a large number of coupons are distributed at the beginning of the predetermined period, the remaining number of coupons that can be distributed after that time will decrease, and there is a possibility that the distribution effect of the coupons will be biased. Therefore, a method of evenly distributing coupons during the predetermined period is conceivable, but there is a possibility that a sufficient effect of coupon distribution cannot be obtained with this method.

An object of the present invention is to provide an information processing system, an information processing method, and an information processing program capable of efficiently distributing coupons that can be used at facilities.

An information processing system according to the present invention is an information processing system for distributing coupons that can be used at a facility, and for each unit period included in the predetermined period based on the maximum number of coupons that can be distributed in a predetermined period. an acquisition processing unit that acquires facility-related information including at least one of reservation information, visit information, and sales information of the facility; and the facility-related a first determination processing unit for determining the increase/decrease number of the coupons with respect to the reference number of distributions based on information; and determining the number of distributions of the coupons to be distributed in the unit period based on the reference number of distributions and the increase/decrease number. and a second decision processing unit.

An information processing method according to the present invention is an information processing method for distributing coupons that can be used at a facility, wherein one or more processors distribute the predetermined A setting step of setting a reference number of coupons that can be distributed for each unit period included in the period; and an obtaining step of obtaining facility-related information including at least one of reservation information, visit information, and sales information of the facility. a first determining step of determining an increase/decrease number of the coupons with respect to the reference number of distributions based on the facility-related information; a second determining step of determining the number of deliveries.

An information processing program according to the present invention is an information processing program for distributing coupons that can be used at a facility, and for each unit period included in the predetermined period based on the maximum number of coupons that can be distributed in a predetermined period. an acquisition step of acquiring facility-related information including at least one of reservation information, visit information, and sales information of the facility; and a first determining step of determining the number of coupons to be distributed in the unit period based on the reference number of distributions and the number of coupons to be distributed in the unit period; and a determining step on one or more processors.

ADVANTAGE OF THE INVENTION According to this invention, the information processing system, information processing method, and information processing program which can distribute efficiently the coupon which can be used in a facility are provided.

FIG. 1 is a block diagram showing the configuration of an information processing system according to an embodiment of the invention. FIG. 2 is a diagram showing an example of reservation information used in the information processing system according to the embodiment of the present invention. FIG. 3 is a diagram showing an example of store visit information used in the information processing system according to the embodiment of the present invention. FIG. 4 is a diagram showing an example of sales information used in the information processing system according to the embodiment of the invention. FIG. 5 is a diagram showing an example of reference distribution number information used in the information processing system according to the embodiment of the present invention. FIG. 6 is a diagram showing an example of determined distribution number information used in the information processing system according to the embodiment of the present invention. FIG. 7 is a diagram showing an example of a coupon notification page displayed on the user terminal according to the embodiment of the present invention. FIG. 8 is a diagram showing an example of a coupon page displayed on the user terminal according to the embodiment of the invention. FIG. 9 is a flow chart showing an example of the procedure of coupon distribution processing executed by the information processing system according to the embodiment of the present invention.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described with reference to the accompanying drawings for understanding of the present invention. It should be noted that the following embodiment is an example that embodies the present invention, and does not limit the technical scope of the present invention.

[Information processing system 1]
As shown in FIG. 1, an information processing system 1 according to an embodiment of the present invention includes a management server 2, user terminals 3, and facility terminals 4. FIG. The management server 2, user terminals 3, and facility terminals 4 can communicate via a communication network N1 such as the Internet, LAN, WAN, or public telephone line.

The management server 2 manages facility information of multiple facilities. Specifically, the management server 2 performs data communication with the facility terminal 4 of each facility to manage facility-related information such as reservation information, visit information (visit information of the present invention), sales information, etc. Manage available coupons. Specifically, the management server 2 can provide a coupon distribution service to each facility, and a facility that wishes to provide the coupon distribution service can use the coupon distribution service by registering with the coupon distribution service. becomes possible. The management server 2 distributes coupons that can be used at the facility to the user terminal 3 of the user based on the facility-related information of the facility registered in the coupon distribution service. The management server 2 also executes facility search processing and reservation processing.

Hereinafter, in this embodiment, in the information processing system 1, the case where the said facility is a restaurant which provides food and drink is mentioned as an example, and is demonstrated. The facility may be, for example, a karaoke parlor, a bowling alley, a table tennis court, a golf course, a hot spring facility, an accommodation facility, or a service providing facility. In addition, the coupon is a benefit that enables the user to receive discount services, free services, and the like for usage fees of the facilities and selling prices of products. An expiration date may be set for the coupon. Although the coupon of the present embodiment is an electronic coupon, the coupon of the present invention may be a paper coupon.

The user terminal 3 is an information processing device operated by a user who searches for facilities, makes reservations, acquires coupons, and uses coupons. The facility terminal 4 is, for example, an information processing device that is placed in a facility and operated by a facility manager (such as a manager of a restaurant) who manages facility reservation information, visit information, and sales information. The information processing system 1 includes one or more user terminals 3 and one or more facility terminals 4 .

In this embodiment, the management server 2 alone corresponds to the information processing system according to the present invention. It may contain components. For example, when the components of the management server 2, the user terminal 3, and the facility terminal 4 work together to share and execute a coupon distribution process (see FIG. 9), which will be described later, a plurality of A system including components can be regarded as an information processing system according to the present invention. For example, the management server 2 and facility terminal 4 may constitute an information processing system according to the present invention.

[Management Server 2]
As shown in FIG. 1, the management server 2 is a server including a control unit 21, a storage unit 22, an operation display unit 23, a communication I/F 24, and the like. Note that the management server 2 is not limited to one computer, and may be a computer system in which a plurality of computers operate in cooperation. Various types of processing executed by the management server 2 may be distributed and executed by one or more processors.

The communication I/F 24 connects the management server 2 to the communication network N1 by wire or wirelessly, and communicates with external devices such as the user terminals 3 and the facility terminals 4 via the communication network N1 according to a predetermined communication protocol. A communication interface for executing data communication.

The operation display unit 23 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays various information, and an operation unit such as a mouse, keyboard, or touch panel that receives operations.

The storage unit 22 is a nonvolatile storage unit such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive) that stores various types of information. Specifically, the storage unit 22 stores data such as reservation information D1, store visit information D2, sales information D3, reference distribution number information D4, determined distribution number information D5, and the like. The reservation information D1 includes information on restaurant reservations received from users. The store visit information D2 includes usage information of users who have visited the restaurant. The sales information D3 includes information on the sales amount of the restaurant. The reference distribution number information D4 includes information for determining the distribution number of coupons that can be used by users at restaurants. The determined distribution number information D5 includes information on the distribution number of coupons to be distributed to users. FIG. 2 is a diagram showing an example of reservation information D1, FIG. 3 is a diagram showing an example of store visit information D2, FIG. 4 is a diagram showing an example of sales information D3, and FIG. FIG. 6 is a diagram showing an example, and FIG. 6 is a diagram showing an example of the determined distribution number information D5. The storage unit 22 also stores information about a plurality of restaurants to be searched. Each piece of information shown in FIGS. 2 to 6 is an example of information relating to a specific restaurant (restaurant G1). The storage unit 22 stores the above information for each restaurant.

As shown in FIG. 2, the reservation information D1 includes information such as "reservation name", "number of people", "visit date", "visit time", "table", "course", and "use of coupon". included. The reservation name is the name of the user who made the reservation. The number of people is the number of users scheduled to visit the store. The date of visit is the date when the user is scheduled to visit the store, and the time of visit is the time when the user is scheduled to visit the store. The table is information for identifying a use object such as a table used by a user. The table may be selected by the user when requesting a reservation, or may be assigned by the restaurant. The course is information indicating the content of the service provided to the user, and is, for example, information such as a course of food and drink or only a seat where the content of food and drink is not limited. The coupon use is information indicating whether or not the user uses the coupon. For example, when the user makes a reservation for the restaurant G1, the user can select whether or not to use the coupon (“Yes” or “No”) on the reservation screen displayed on the user terminal 3 . A user who selects "Yes" to use a coupon may enter a coupon code at the time of reservation, or may present the coupon screen of the user terminal 3 to the restaurant when visiting the restaurant. The reservation information D1 is registered or changed by the control unit 21 of the management server 2 each time a new reservation or a change of reservation is accepted from the facility terminal 4 or the user terminal 3 .

As shown in FIG. 3, the visit information D2 includes information such as "date of visit", "number of customers", "table", "time of visit", "time of leaving", and "use of coupon". The store visit information D2 includes information on customers for each target date (store visit date). Visitors include users who have made reservations and users who have not made reservations (walk-in customers). The exit time is the time when the user leaves the restaurant G1. The stay time of each user is calculated based on the visit time and the leave time. In addition, the control unit 21 calculates the total number of users who used coupons, the total number of users who did not use coupons, and the like for each visit date based on store visit information D2.

As shown in FIG. 4, the sales information D3 includes information such as "date of sales" and "amount of sales". Specifically, the sales information D3 includes information on the amount of sales using coupons and the amount of sales not using coupons for each target date (sales date). For each target day, the control unit 21 calculates the total amount paid by the user who used the coupon and the total amount paid by the user who did not use the coupon, and generates the sales information D3. to register.

As shown in FIG. 5, the reference distribution number information D4 includes information such as "predetermined period", "maximum distribution number", and "reference distribution number". At each restaurant, an upper limit number of coupons that can be delivered in a predetermined period is set. For example, Nm coupons available for the restaurant G1 are distributed to the users every month. In the reference delivery number information D4 of the restaurant G1, "year and month" are registered in the predetermined period, and "Nm" is registered in the upper limit delivery number. The reference number of distributions is information indicating the number of distributions of coupons that can be distributed for each unit period included in the predetermined period. The unit period is a cycle for distributing coupons to users. For example, when the unit period is set to "one day", the reference number of deliveries is a value obtained by dividing the upper limit number of deliveries (Nm) by the predetermined period (the number of days in one month). Further, for example, when the unit period is set to "one week", the reference number of deliveries is a value obtained by dividing the upper limit number of deliveries (Nm) by the number of weeks (4 weeks) of the predetermined period. The control unit 21 sets the reference number of coupons that can be delivered for each unit period based on the maximum number of coupons that can be delivered during the predetermined period.

As shown in FIG. 6, the determined number of deliveries information D5 includes information such as "predetermined period", "unit period", "reference number of deliveries", "increase/decrease", "determined number of deliveries", and "remaining number". is included. The reference number of distributions is the reference number of distributions included in the reference number of distributions information D4. The increase/decrease number is a number to be added or subtracted from the reference number of distributions. The control unit 21 determines the increase/decrease number based on the facility-related information (described later). The determined number of distributions is the number of distributions of coupons to be distributed to the user for each unit period. The remaining number is the number of undelivered coupons at the target time. Specifically, the remaining number is the remaining number of coupons obtained by subtracting the number of distributions to be distributed to the user from the start time of the predetermined period to the target time from the maximum number of distributions. For example, if the target time (current time) is "April 10", the remaining number "R410" will be distributed from the upper limit distribution number "Nm" to the period from "April 1" to "April 9". It is the number obtained by subtracting the total number of deliveries "M41+...+M49". In other words, the remaining number "R410" is the number obtained by subtracting the determined distribution number "M410" on "April 10" from the remaining number "R49" on the previous day "April 9" (=R49-R410). .

Here, the reference number of deliveries may be updated for each unit period. Specifically, the control unit 21 may update the reference number of deliveries for the unit period based on the remaining period from the target time and the remaining number of coupons at the target time in the predetermined period. In the determined distribution number information D5 shown in FIG. 6, the reference distribution numbers N3 and N4 for the first unit period of the predetermined period correspond to the reference distribution number of the reference distribution number information D4. In unit periods after the first unit period, the reference number of deliveries is updated based on the remaining period and the remaining number. For example, if the target time (current time) is "April 10th", the remaining period (remaining days) is 20 days (the number of days from April 10th to April 30th) and the remaining number is "R410". , the control unit 21 sets the reference number of deliveries for "April 10" to the number ("N410") calculated by the formula "R410"÷"20 days". In this manner, the control unit 21 updates the reference number of deliveries for each unit period.

Note that the control unit 21 may determine the number of coupons distributed (the determined number of distributions) at the current time (on the current day), or may determine the number of coupons distributed after the current time. For example, the control unit 21 may determine the determined number of deliveries for April 10 (the current day) as of April 10, or may The determined number of deliveries for each unit period up to may be determined.

As another embodiment, some or all of the reservation information D1, the store visit information D2, the sales information D3, the standard distribution number information D4, and the determined distribution number information D5 are accessed from the management server 2 via the communication network N1. It may be stored on other possible servers. In this case, the control unit 21 of the management server 2 may acquire the information from the other server and execute coupon distribution processing (see FIG. 9), which will be described later.

In addition, the storage unit 22 stores a coupon notification page P1 (see FIG. 7), a coupon page P2 (see FIG. 8), a search page (not shown), a reservation page (not shown), food and beverages displayed on the user terminal 3. Layout data and image data for generating various web pages such as a store details page (not shown) and a route guide page (not shown) are also stored. In this embodiment, the control unit 21 of the management server 2 generates the various web pages and transmits the information of the web pages to the user terminal 3, thereby allowing the user terminal 3 to receive the various web pages. It is possible to display the page. Further, as another embodiment, the control unit 21 of the management server 2 transmits data necessary for displaying the various web pages to the user terminal 3, thereby causing the control unit 31 of the user terminal 3 to The various web pages may be displayed.

Further, the storage unit 22 stores a control program such as a coupon distribution program for causing the control unit 21 to execute a coupon distribution process (see FIG. 9), which will be described later. For example, the coupon distribution program is non-temporarily recorded on a computer-readable recording medium such as a CD or DVD, and read by a reading device (not shown) such as a CD drive or DVD drive provided in the management server 2. is stored in the storage unit 22.

The control unit 21 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various arithmetic processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 21 controls the management server 2 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 22 .

Here, in a conventional coupon distribution service, there are cases where an upper limit number of distributions that can be distributed within a predetermined period is set. In this case, for example, if a large number of coupons are distributed at the beginning of the predetermined period, the remaining number of coupons that can be distributed after that time will decrease, and there is a possibility that the distribution effect of the coupons will be biased. Therefore, a method of evenly distributing coupons during the predetermined period is conceivable, but there is a possibility that a sufficient effect of coupon distribution cannot be obtained with this method. In contrast, the management server 2 according to the present embodiment can efficiently distribute coupons that can be used at facilities.

Specifically, as shown in FIG. 1, the control unit 21 performs various processes such as a setting processing unit 211, an acquisition processing unit 212, a first determination processing unit 213, a second determination processing unit 214, and a distribution processing unit 215. including part. The control unit 21 functions as the various processing units by executing various processing according to the coupon distribution program with the CPU. Also, part or all of the processing unit may be configured by an electronic circuit. The coupon distribution program may be a program for causing a plurality of processors to function as the processing units.

The setting processing unit 211 sets the reference number of coupons that can be distributed for each unit period included in the predetermined period based on the maximum number of coupons that can be distributed during the predetermined period. Specifically, the setting processing unit 211 acquires the predetermined period and the upper limit number of deliveries set by the manager of the restaurant. For example, the manager of restaurant G1 distributes "Nm" coupons that can be used at restaurant G1 to users every "one month", and sets the coupon distribution cycle (unit period) to "1 day". When the service plan is selected, the setting processing unit 211 acquires the predetermined period "one month", the upper limit distribution number "Nm", and the unit period "one day". Further, the setting processing unit 211 sets a value obtained by dividing the upper limit number of deliveries "Nm" by the predetermined period "number of days in one month" as the reference number of deliveries. The setting processing unit 211 stores in the storage unit 22 reference distribution number information D4 (see FIG. 5) including the predetermined period, the upper limit number of distributions, and the reference number of distributions. The setting processing section 211 is an example of the setting processing section of the present invention.

Each restaurant that has registered for use of the coupon distribution service sets the predetermined period, the maximum number of distributions, and the unit period by operating the facility terminal 4, for example. The setting processing unit 211 acquires the predetermined period, the maximum number of deliveries, and the unit period for each restaurant, and stores reference delivery number information D4.

The acquisition processing unit 212 acquires facility-related information including at least one of facility reservation information, visit information, and sales information. For example, the acquisition processing unit 212 acquires the reservation information D1 (see FIG. 2) regarding the reservation of the restaurant G1 from the storage unit 22 . In addition, the acquisition processing unit 212 acquires the store visit information D2 (see FIG. 3) related to the usage information of the customers visiting the restaurant G1 from the storage unit 22 . Further, the acquisition processing unit 212 acquires sales information D3 (see FIG. 4) regarding the sales of the restaurant G1 from the storage unit 22 . The acquisition processing unit 212 is an example of the acquisition processing unit of the present invention.

Note that the control unit 21 stores the reservation information D1 in the storage unit 22 when the reservation is confirmed in response to the reservation request from the user. In addition, the control unit 21 acquires usage information of customers from the facility terminal 4 of the restaurant G1 and stores store visit information D2 in the storage unit 22 . The control unit 21 also acquires information about sales from the facility terminal 4 of the restaurant G1 and stores the sales information D3 in the storage unit 22 . The reservation information D1, the visit information D2, and the sales information D3 may be stored in the storage unit 42 of the facility terminal 4. FIG.

The first determination processing unit 213 determines the number of coupons to be increased or decreased (the number of additions or the number of subtractions) with respect to the reference number of distributions based on the facility-related information. For example, when the target time (target date) for determining the number of increases and decreases is "April 10", the first determination processing unit 213 determines the reservation information (reservation number of people, visit time, course ) to determine the increase/decrease number. For example, when the number of reservations for “April 10” is small (the number of reservations for “with” coupon use) is small, the first determination processing unit 213 increases the number of additions for “April 10”, When the number of reservations for "day" (the number of reservations for "with coupon use") is large, the first determination processing unit 213 decreases the number of additions or increases the number of subtractions for "April 10". The first decision processing section 213 is an example of the first decision processing section of the present invention.

Further, the first determination processing unit 213 may determine the increase/decrease number of the unit period corresponding to the target time based on the past facility-related information from the start time of the predetermined period to the target time. For example, when the target time (current time) is "April 10", the first determination processing unit 213 selects the reservation information D1 from "April 1" to "April 9" (see FIG. 2), The increase/decrease number for “April 10th” may be determined based on the store visit information D2 (see FIG. 3) and the sales information D3 (see FIG. 4).

For example, when the number of reservations (the number of reservations with coupon use "with") on "April 3" (the same day of the week) one week before "April 10" is small, the first decision processing unit 213 determines "4 The number of additions for "Month 10th" is larger than that for "April 3rd", and the number of reservations for "April 3rd" (same day of the week) one week before "April 10th" If the number of reservations with "Yes" is large, the first determination processing unit 213 makes the number of additions for "April 10th" smaller than the number of additions for "April 3rd".

Also, for example, if the number of visitors on "April 9" (the number of users using coupons) is small, or if the sales on "April 9" (sales using coupons) are small, the first decision The processing unit 213 makes the number of additions for "April 10th" larger than the number of additions for "April 9th" or makes the number of subtractions for "April 10th" smaller than the number for subtraction of "April 9th". do. After determining the increase/decrease number, the first determination processing unit 213 registers it in the determined distribution number information D5 (see FIG. 6).

Further, the first determination processing unit 213 may determine the increase/decrease number for the unit period corresponding to the target time based on the facility-related information for a predetermined period before the predetermined period. For example, when the target time (current time) is "April 10", the first determination processing unit 213 determines the month "March" ("March 1" to " The increase/decrease number for "April 10" may be determined based on the reservation information, store visit information, and sales information for "March 31").

The second determination processing unit 214 determines the number of coupons to be distributed (determined number of distributions) to be distributed in the unit period based on the reference number of distributions and the increase/decrease number. Specifically, for each unit period, the second determination processing unit 214 sets the number of distributions obtained by adding the addition number to the reference number of distributions or the number of distributions obtained by subtracting the number of subtractions from the reference number of distributions to the determination number of distributions. decide. After determining the determined distribution number, the second determination processing unit 214 registers it in the determined distribution number information D5 (see FIG. 6). The second decision processing section 214 is an example of the second decision processing section of the present invention.

After determining the determined number of distributions, the control unit 21 calculates the remaining number of coupons (remaining number) by subtracting the number of distributions to be distributed to the user from the start time of the predetermined period to the target time from the upper limit number of distributions. do. For example, when the target point in time (current time) is "April 10", the control unit 21 determines the maximum number of distributions "Nm", By subtracting the total number "M41+...+M49", the remaining number "R410" is calculated. After calculating the remaining number, the control unit 21 registers it in the determined delivery number information D5 (see FIG. 6).

Here, the setting processing unit 211 may update the reference number of deliveries for the unit period based on the remaining period from the target time in the predetermined period and the remaining number of coupons at the target time. In the determined distribution number information D5 shown in FIG. 6, the setting processing unit 211 sets the reference distribution numbers N3 and N4 for the first unit period of the predetermined period to the reference distribution numbers in the reference distribution number information D4 (see FIG. 5). do. In addition, the setting processing unit 211 updates the reference number of distributions based on the remaining period and the remaining number in unit periods after the first unit period. For example, if the target time (current time) is "April 10", the remaining period is 20 days (the number of days from April 10 to April 30) and the remaining number is "R410". Let 211 be the number (“N410”) calculated by the formula of “R410”÷“20 days” from the reference number of deliveries for “April 10th”. In this manner, the setting processing unit 211 updates the reference number of distributions for each unit period.

In this case, the first determination processing unit 213 determines the increase/decrease number (addition number or subtraction number) with respect to the updated reference distribution number. Further, the second determination processing unit 214 determines the determined number of distributions for the unit period based on the updated reference number of distributions and the increased/decreased number. For example, when the target time is "April 10", the second determination processing unit 214 determines the number of distributions "M410" obtained by adding the number of additions "n410" to the updated reference number of distributions "N410", or The distribution number "M410" obtained by subtracting the subtraction number "n410" from the reference distribution number "N410" is determined as the determined distribution number.

Note that the reference number of distributions may be the same in each unit period within a predetermined period. For example, the setting processing unit 211 may set the reference number of deliveries for each day from "April 1" to "April 30" to "N4".

The distribution processing unit 215 distributes the number of coupons to be distributed (the determined number of distributions) determined by the second determination processing unit 214 to the user terminal 3 of a predetermined user for each unit period. Specifically, the distribution processing unit 215 distributes the determined number of coupons to be distributed to the user terminal 3 in each unit period based on the determined number of distributions information D5 (see FIG. 6). The distribution processing unit 215 is an example of the distribution processing unit of the present invention.

A coupon distribution method is not particularly limited, and a well-known method can be applied. For example, the distribution processing unit 215 transmits a coupon distribution notification (push notification) to each user terminal 3 of a user registered with the coupon distribution service. FIG. 7 shows an example of the notification screen of the user terminal 3 that has acquired the coupon distribution notification of the restaurant G1. A coupon notification page P1 is displayed on the notification screen, and a coupon button K1 for obtaining a coupon is displayed on the coupon notification page P1. When the user presses the coupon button K1 on the coupon notification page P1, the distribution processing unit 215 causes the user terminal 3 to display the coupon page P2 (see FIG. 8) of the restaurant G1. Thereby, the user can acquire a coupon that can be used at the restaurant G1. Also, the user can make a reservation request for the restaurant G1 on the reservation page (not shown) by pressing the reservation button K2 from the coupon page P2. The user can present the coupon page P2 at the restaurant G1 to use the coupon, or enter the coupon code on the reservation page to make a reservation with the use of the coupon.

In addition, the control unit 21 executes payment processing for the user's usage fee (eating and drinking fee) at the restaurant. When the user uses the coupon, the control unit 21 discounts the usage fee and executes the settlement process. The control unit 21 registers and updates the visit information D2 and the sales information D3 each time the settlement process is performed.

[User terminal 3]
As shown in FIG. 1, the user terminal 3 includes a control section 31, a storage section 32, an operation display section 33, a communication I/F 34, and the like. The user terminal 3 is, for example, an information processing device such as a mobile phone, a smart phone, a tablet terminal, or a personal computer.

The communication I/F 34 connects the user terminal 3 to the communication network N1 by wire or wirelessly, and communicates with external devices such as the management server 2 and the facility terminal 4 via the communication network N1 according to a predetermined communication protocol. A communication interface for executing data communication.

The operation display unit 33 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays information such as various web pages, and an operation unit such as a mouse, keyboard, or touch panel that receives operations. .

The storage unit 32 is a nonvolatile storage unit such as an HDD, SSD, or flash memory that stores various types of information. For example, the storage unit 32 stores a control program such as a browser program. Specifically, the browser program is a control program for causing the control unit 31 to execute communication processing with an external device such as the management server 2 according to a communication protocol such as HTTP (Hypertext Transfer Protocol). Also, the browser program may be a dedicated application for executing communication processing according to a predetermined communication protocol with the management server 2 .

The control unit 31 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 31 controls the user terminal 3 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 32 .

Specifically, the control unit 31 functions as a browser processing unit 311 by executing various processes according to the browser program stored in the storage unit 32 . The browser processing unit 311 can display a web page provided from the management server 2 via the communication network N1 on the operation display unit 33 and execute browser processing for inputting an operation for the operation display unit 33 to the management server 2. It is possible. That is, the user terminal 3 can function as an operating terminal for the management server 2 by executing the browser program by the control unit 31 . Part or all of the processing units included in the control unit 31 may be configured by electronic circuits.

For example, the control unit 31 acquires data of the web page of the coupon distribution service site and the web page of the reservation site from the management server 2, and displays the web page of the coupon distribution service site and the web page of the reservation site on the operation display unit 33. display the page. For example, the access request to the predetermined URL is made by a selection operation from a list of pre-registered websites, a selection operation from search results on an information search site, or a text input operation. In addition, when a dedicated application corresponding to the management server 2 is installed in the user terminal 3, the user of the user terminal 3 performs an operation to activate the dedicated application, and the operation display unit 33 displays the web. A page is displayed.

For example, when the management server 2 distributes a coupon that can be used at the restaurant G1, the control unit 31 causes the user terminal 3 to display the coupon notification page P1 (see FIG. 7). Further, when the user presses the coupon button K1 on the coupon notification page P1, the control unit 31 causes the user terminal 3 to display the coupon page P2 (see FIG. 8) of the restaurant G1. Also, when the user presses the reservation button K2 on the coupon page P2, the control section 31 causes the user terminal 3 to display a reservation page (not shown). The user can display detailed information (menu, seats, photos, etc.) of the restaurant G1 on the coupon page P2 displayed on the user terminal 3. FIG.

[Facility terminal 4]
As shown in FIG. 1, the facility terminal 4 includes a control section 41, a storage section 42, an operation display section 43, a communication I/F 44, and the like. The facility terminal 4 is, for example, an information processing device such as a tablet terminal or a personal computer. The facility terminal 4 may further have the same functions as the management server 2, or may be an information processing device integrated with the management server 2. FIG.

The communication I/F 44 connects the facility terminal 4 to the communication network N1 by wire or wirelessly, and communicates with external devices such as the management server 2 and the user terminal 3 via the communication network N1 according to a predetermined communication protocol. A communication interface for executing data communication.

The operation display unit 43 is a user interface that includes a display unit such as a liquid crystal display or an organic EL display that displays information such as various web pages, and an operation unit such as a mouse, keyboard, or touch panel that receives operations. .

The storage unit 42 is a nonvolatile storage unit such as an HDD, SSD, or flash memory that stores various information. For example, the storage unit 42 stores a control program such as a browser program. Specifically, the browser program is a control program for causing the control unit 41 to execute communication processing with an external device such as the management server 2 according to a communication protocol such as HTTP. Also, the browser program may be a dedicated application for executing communication processing according to a predetermined communication protocol with the management server 2 .

In addition, the storage unit 42 stores reservation information including the reservation status of restaurants, visit information including usage information of users visiting the restaurants, sales information, and the like.

The control unit 41 has control devices such as a CPU, ROM, and RAM. The CPU is a processor that executes various kinds of arithmetic processing. The ROM is a non-volatile storage unit in which control programs such as BIOS and OS for causing the CPU to execute various processes are stored in advance. The RAM is a volatile or nonvolatile storage unit that stores various information, and is used as a temporary storage memory (work area) for various processes executed by the CPU. The control unit 41 controls the facility terminal 4 by causing the CPU to execute various control programs pre-stored in the ROM or storage unit 42 .

Specifically, the control unit 41 functions as a browser processing unit 411 by executing various processes according to the browser program stored in the storage unit 42 . The browser processing unit 411 can display a web page provided from the management server 2 via the communication network N1 on the operation display unit 43 and execute browser processing for inputting an operation for the operation display unit 43 to the management server 2. It is possible. That is, the facility terminal 4 can function as an operation terminal for the management server 2 by executing the browser program by the control unit 41 . Part or all of the processing units included in the control unit 41 may be configured by electronic circuits.

For example, the facility terminal 4 acquires the web page of the coupon distribution service site from the management server 2 and causes the operation display unit 43 to display the web page of the coupon distribution service site. For example, the access request to the predetermined URL is made by a selection operation from a list of pre-registered websites, a selection operation from search results on an information search site, or a text input operation. In addition, when a dedicated application corresponding to the management server 2 is installed in the facility terminal 4, the user of the user terminal 3 performs an operation to activate the dedicated application, thereby displaying the web page on the operation display unit 43. is displayed.

For example, an administrator of a restaurant that uses the coupon distribution service operates the facility terminal 4 to set and register the predetermined period, the maximum number of distributions, and the unit period. Also, the manager of the restaurant can operate the facility terminal 4 to temporarily suspend the use of the coupon distribution service or change the contents of the coupon distribution service.

Further, for example, when the user makes a reservation request for a desired restaurant on the user terminal 3, the control unit 21 of the management server 2 asks the facility terminal 4 of the restaurant whether the reservation is permitted or not (reservation request). to notify you. When the manager of the restaurant permits the reservation request, the control unit 41 outputs a reply to the effect that the reservation is permitted to the management server 2 . On the other hand, if the manager of the restaurant does not approve the reservation request, the control unit 41 outputs to the management server 2 a reply to the effect that the reservation is rejected. Further, when the management server 2 completes the reservation processing corresponding to the reservation, the control unit 41 acquires a reservation completion mail from the management server 2 . When the control unit 41 acquires the reservation completion mail, it registers the reservation contents in the reservation information (reservation ledger).

[Coupon delivery process]
Coupon distribution processing executed in the information processing system 1 will be described below with reference to FIG. 9 . Specifically, in this embodiment, the control unit 21 of the management server 2 executes the coupon distribution process. Further, the control unit 21 can concurrently execute the coupon distribution processing corresponding to each of the facility terminals 4 in response to access from each of the facility terminals 4 . It should be noted that the control unit 21 may end the coupon distribution process midway through a predetermined operation of the facility terminal 4 .

The present invention can be regarded as an invention of a coupon distribution method for executing one or more steps included in the coupon distribution process. Also, one or more steps included in the coupon distribution process described here may be omitted as appropriate. It should be noted that each step in the coupon distribution process may differ in execution order as long as the same effects are produced. Furthermore, here, a case where the control unit 21 executes each step in the coupon distribution process will be described as an example, but one or more processors perform the steps in the coupon distribution process in a distributed manner are also contemplated as other embodiments. The coupon distribution method is an example of the information processing method of the present invention.

Here, a case where the control unit 21 distributes a coupon for the restaurant G1 to the user terminal 3 will be described as an example.

First, in step S1, the control unit 21 acquires the predetermined period, the upper limit number of deliveries, and the unit period of the restaurant G1. For example, the manager of restaurant G1 distributes "Nm" coupons that can be used at restaurant G1 to users every "one month", and sets the coupon distribution cycle (unit period) to "1 day". When the service plan is selected, the setting processing unit 211 acquires each information of the predetermined period "one month", the upper limit distribution number "Nm sheets", and the unit period "one day". The control unit 21 registers the predetermined period and the upper limit number of deliveries in the reference number of deliveries information D4 (see FIG. 5).

Next, in step S2, the control unit 21 sets the number of coupons that can be distributed (the reference number of distributions) for each unit period included in the predetermined period. Specifically, the control unit 21 sets a value obtained by dividing the upper limit number of distributions "Nm" by the predetermined period of time "one month" as the reference number of distributions. The control unit 21 registers the reference distribution number in the reference distribution number information D4 (see FIG. 5). Step S2 is an example of the setting step of the present invention.

Next, in step S3, the control unit 21 generates facility-related information including at least one of the reservation information D1 (see FIG. 2), the visit information D2 (see FIG. 3), and the sales information D3 (see FIG. 4) of the restaurant G1. Get information. For example, the control unit 21 acquires the reservation information D1, the visit information D2, and the sales information D3 from the facility terminal 4 of the restaurant G1. The reservation information D1 (see FIG. 2), the visit information D2 (see FIG. 3), and the sales information D3 (see FIG. 4) are stored in the storage unit 22 of the management server 2. FIG.

Next, in step S4, the control unit 21 determines the number of coupons to be increased or decreased (the number of additions or the number of subtractions) with respect to the reference number of distributions based on the facility-related information. For example, the control unit 21 determines the increase/decrease number of the unit period corresponding to the target time based on the past facility-related information from the start time of the predetermined period to the target time. For example, if the target time (current time) is “April 10th”, the control unit 21 determines the number of reservations using the coupon for each day from “April 1st” to “April 9th”, Based on the number of users who used the coupon or the amount of money (sales) paid by users who used the coupon on each day, the number of increases and decreases for "April 10" is determined. For example, the control unit 21 increases the number of additions at the target point in time as the number of reservations using coupons at the target point in time increases, ie, the coupon usage rate at the most recent point is high. On the other hand, the smaller the number of reservations using coupons at the most recent target time point, that is, the lower the coupon usage rate at the most recent time point, the control unit 21 reduces the addition number at the target time point or increases the subtraction number. do.

As another embodiment, for example, the control unit 21 may determine the increase/decrease number for the unit period corresponding to the target time based on the facility-related information for a predetermined period before the predetermined period. For example, when the target time (current time) is "April 10", the control unit 21 selects "March" ("March 1" to "March 31 Day”) based on the number of reservations using coupons on each day, the number of users (visitors) using coupons on each day, or the payment amount (sales) of users using coupons on each day , "April 10" may be determined. For example, the control unit 21 determines the number of reservations using coupons on the same day as "April 10" among "March 1" to "March 31", and the number of users using coupons on each day. Alternatively, the increase/decrease number for "April 10" may be determined based on the payment amount (sales) of the user using the coupon for each day.

After determining the increase/decrease number, the control unit 21 registers it in the determined distribution number information D5 (see FIG. 6). Step S4 is an example of the first determination step of the present invention.

Next, in step S5, the control unit 21 determines the number of coupons to be distributed (determined number of distributions) to be distributed in the unit period based on the reference number of distributions and the increase/decrease number. Specifically, the control unit 21 determines, for each unit period, the number of distributions obtained by adding the additional number to the reference number of distributions or the number of distributions obtained by subtracting the number of subtractions from the reference number of distributions as the determined number of distributions. When the determined number of deliveries is determined, the control unit 21 registers it in the determined number of deliveries information D5 (see FIG. 6). Step S5 is an example of a second determination step.

Further, when the determined number of distributions is determined, the control unit 21 subtracts the number of distributions to be distributed to the user from the start time of the predetermined period to the target time from the maximum number of distributions, and calculates the remaining number of coupons (remaining number). calculate. For example, when the target point in time (current time) is "April 10", the control unit 21 determines the maximum number of distributions "Nm", By subtracting the total number "M41+...+M49", the remaining number "R410" is calculated. After calculating the remaining number, the control unit 21 registers it in the determined delivery number information D5 (see FIG. 6).

Further, the control unit 21 updates the reference number of distributions for the unit period based on the remaining period from the target time in the predetermined period and the remaining number of coupons at the target time. For example, in the determined number-of-deliveries information D5 shown in FIG. 5)) is set to the reference number of distributions. In addition, the control unit 21 updates the reference number of deliveries based on the remaining period and the remaining number in unit periods after the first unit period “April 1st”. For example, if the target time (current time) is "April 10", the remaining period is 20 days (the number of days from April 10 to April 30) and the remaining number is "R410". calculates the reference number of deliveries "N410" for "April 10" by the formula "R410"÷"20 days". In this manner, the control unit 21 updates the reference number of deliveries for each unit period. Then, the control unit 21 determines the increase/decrease number (addition number or subtraction number) with respect to the updated reference distribution number, and based on the updated reference distribution number and the increase/decrease number, the determined distribution for the unit period. determine the number.

Next, in step S6, the control unit 21 distributes the determined number of coupons to be distributed (the determined number of distributions) to the user terminal 3 of a predetermined user for each unit period. Specifically, the control unit 21 delivers the determined number of coupons to the user terminal 3 in each unit period based on the determined number of deliveries information D5 (see FIG. 6). For example, the control unit 21 transmits a coupon distribution notification (push notification) to each user terminal 3 of a user registered with the coupon distribution service (see FIG. 7). Further, the control unit 21 causes the user terminal 3 to display the coupon page P2 (see FIG. 8) of the restaurant G1. Step S6 is an example of the delivery step of the present invention.

As described above, the control unit 21 executes the coupon distribution process. Further, the control unit 21 acquires the updated facility-related information (reservation information D1 (see FIG. 2), visit information D2 (see FIG. 3), and sales information D3 (see FIG. 4)), for example, for each unit period. Then, the coupon distribution process may be executed. When the unit period is set to "1 day", the control unit 21 executes the coupon distribution process every day to determine the determined number of distributions for that day (the current day). Further, when the unit period is set to "one week", the control unit 21 executes the coupon distribution process every week to determine the determined number of distributions for each day of the week.

As described above, the information processing system 1 according to this embodiment is a system that distributes coupons that can be used at facilities. Specifically, based on the maximum number of coupons that can be distributed in a predetermined period (for example, one month), the information processing system 1 distributes coupons that can be distributed for each unit period (for example, one day) included in the predetermined period. Set the standard number of deliveries for . In addition, the information processing system 1 acquires facility-related information including at least one of facility reservation information, visit information, and sales information, and calculates the number of coupons increased or decreased with respect to the reference number of distributions based on the facility-related information. decide. Then, the information processing system 1 determines the number of coupons to be distributed in the unit period based on the reference number of distributions and the increase/decrease number.

In this way, after determining the reference number of deliveries for a unit period, the information processing system 1 determines the number of increases and decreases corresponding to the reference number of deliveries based on the facility-related information, thereby determining the determined number of deliveries. For example, the information processing system 1 determines the number of deliveries for the current day by increasing or decreasing the reference number of deliveries based on the reservation record (coupon reservation record) from the start of the predetermined period (beginning of the month) to the present time (the current day). This makes it possible to determine the optimum number of distributions for each unit period according to the usage history of coupons corresponding to the facility-related information. Therefore, it becomes possible to efficiently distribute coupons that can be used at the facility.

In addition, the information processing system 1 updates the reference number of deliveries for the unit period based on the remaining period from the target time in the predetermined period and the remaining number of coupons at the target time. For example, the reference number of deliveries per unit period (one day) is set by dividing the maximum number of deliveries of coupons by the remaining number of days in a predetermined period (one month). In this way, since the reference number of distributions is updated each time the unit period elapses, the optimum number of distributions can be determined.

In addition, according to the above configuration, since it is possible to distribute the optimal number of coupons for each unit period, the communication traffic related to the process of distributing coupons is reduced compared to the case of distributing a uniform number of coupons for each unit period. can be reduced and computer resources can be effectively used.

The information processing system of the present invention is not limited to the above-described embodiments. An information processing system 1 according to another embodiment of the present invention will be described below.

As another embodiment of the present invention, an upper limit number may be set for each set period of the predetermined period. For example, the control unit 21 may set the number of additions for each unit period of “one day” to Na sheets in one week. That is, the control unit 21 may set the upper limit number "Na" of the increase/decrease number for each set period "one week" in the predetermined period "one month". As a result, it is possible to suppress the bias in the number of coupons distributed within the predetermined period.

Further, as another embodiment of the present invention, the first determination processing unit 213 may set the increase/decrease number preset for each day of the week. For example, the first determination processing unit 213 increases the number of additions to the reference number of distributions on weekends (Thursdays and Fridays) when the usage rate of coupons by users is expected to be high. At the beginning of the week (Monday, Tuesday), when it is expected that the

Further, as another embodiment of the present invention, the control unit 21 (second determination processing unit 214) determines whether the coupon distribution source (distribution site, distribution company etc.) may be determined. The coupon distributor is a website operated by the facility, a website operated by a business operator that manages the facility, a website operated by a business operator that provides various services to the facility, and other websites operated by these business operators. etc. Information about a plurality of coupon distributors is stored in the storage unit 22, and the control unit 21 manages the plurality of coupon distributors. Then, the control unit 21 determines the optimum coupon distribution source for the target based on the attributes of the target, and distributes the coupon from the determined coupon distribution source to the user terminal 3 of the target. For example, the control unit 21 distributes the coupon from the website of the operator A to the user who is the service member of the operator A, and distributes the coupon to the user who is the service member of the operator B. to deliver coupons from their website. Further, for example, the control unit 21 distributes coupons to the women from the website of the company C that distributes coupons for women, and distributes coupons for the wealthy to the wealthy. to deliver coupons from their website.

Further, the control unit 21 may determine the coupon distribution source according to the time period (distribution time period). For example, the control unit 21 causes the coupon to be delivered from the website of the business operator E during the lunch time period, and the coupon to be delivered from the website of the business operator F during the dinner time period.

Further, the control unit 21 may determine the coupon distribution source according to the browsing tendency of the user who browses the coupon. For example, the control unit 21 determines the coupon distributor based on viewing trends such as the attribute of the user who viewed the distributed coupon and the time zone in which the user actually viewed the distributed coupon. For example, if the control unit 21 acquires a browsing tendency in which the female group browses coupons during lunch hours and the middle-aged and elderly groups browse coupons during dinner hours, the control unit 21 retrieves coupons for female groups during lunch hours from the website of business operator G. distributes the coupons to the middle-aged and elderly people from the website of the business operator H during dinner hours.

Note that the control unit 21 may determine the coupon distributor by combining the attributes of the coupon distribution target person, the coupon distribution time zone, and the browsing tendency of the user who browses the coupon. That is, the control unit 21 may determine the coupon distributor based on at least one of the attributes of the coupon distribution target, the coupon distribution time period, and the browsing tendency of the user who browses the coupon. In this way, coupons can be distributed from coupon distributors that are viewed by more users, so that the number of visitors to the facility can be increased.

Further, as another embodiment of the present invention, the control unit 21 may determine the number of coupons to be distributed according to the attributes of the distribution target. For example, the control unit 21 determines the number of coupons to be distributed to young people to be greater than the number of coupons to be distributed to elderly people, and determines the number of coupons to be distributed to women to be greater than the number of coupons to be distributed to men.

Further, the control unit 21 may determine the number of coupons to be distributed according to the time period (distribution time period). For example, the control unit 21 determines the number of coupons distributed in the time period before the lunch time period to be larger than the number of coupons distributed in the time period after the lunch time period. In addition, the control unit 21 determines the number of coupons to be distributed during the daytime (eg, 9:00 to 18:00) to be greater than the number of coupons to be distributed during the nighttime (18:00 to 6:00).

Further, the control unit 21 may determine the number of distributed coupons according to the browsing tendency of the user who browses the coupons. For example, the control unit 21 determines the number of distributed coupons based on viewing trends such as the attributes of users who viewed the distributed coupons and the time zone in which the users actually viewed the distributed coupons. For example, when the control unit 21 acquires a tendency for women to view more coupons during the lunch time period than during the dinner time period, the control unit 21 determines the number of coupons distributed during the lunch time period to be greater than the number of coupons distributed during the dinner time period. do.

Note that the control unit 21 may determine the number of coupons to be distributed by combining the attributes of the coupon distribution target person, the coupon distribution time zone, and the browsing tendency of users who browse the coupons. In other words, the control unit 21 may determine the number of coupons to be distributed based on at least one of the attribute of the person to whom the coupon is to be distributed, the coupon distribution time period, and the browsing tendency of users who browse the coupon. In this way, it is possible to allow more users to browse the coupons, thereby increasing the number of visitors to the facility.

Thus, in each of the above-described embodiments, the control unit 21 further includes at least one of the attributes of the distribution target of the coupon, the distribution time period of the coupon, and the browsing tendency of users who browse the coupon. You may determine the distributor of a coupon based on. Further, in each of the above-described embodiments, the control unit 21 further, based on at least one of the attributes of the coupon distribution target person or the coupon distribution time zone, and the browsing tendency of the user who browses the coupon, The number of coupons to be distributed may be determined.

Further, in the information processing system 1, the control unit 21 acquires at least one of the attributes of the coupon distribution target person, the distribution time period of the coupon, and the browsing tendency of the user who browses the coupon, The system may be configured to determine a specific coupon distributor from among the plurality of coupon distributors stored in the storage unit 22 based on the acquired information.

Further, in the information processing system 1, the control unit 21 acquires at least one of the attributes of the coupon distribution target person, the distribution time period of the coupon, and the browsing tendency of the user who browses the coupon, The system may be configured to determine the number of coupons to be distributed based on the acquired information. According to these configurations, it becomes possible to efficiently distribute coupons that can be used at the facility. Therefore, the number of visitors to the facility can be increased.

The information processing system according to the present invention includes a setting processing unit 211 that sets the reference number of coupons that can be distributed for each unit period included in the predetermined period based on the maximum number of coupons that can be distributed in the predetermined period. an acquisition processing unit 212 for acquiring facility-related information including at least one of reservation information, visit information, and sales information of the facility; A system comprising: a first determination processing unit 213 for determining; and a second determination processing unit 214 for determining the number of coupons to be distributed in the unit period based on the reference number of distributions and the increase/decrease number. may be

Further, in the information processing method according to the present invention, one or more processors distribute the coupons that can be distributed for each unit period included in the predetermined period based on the upper limit number of coupons that can be distributed in the predetermined period. a setting step of setting a reference number of distributions; an obtaining step of obtaining facility-related information including at least one of reservation information, visit information, and sales information of the facility; performing a first determination step of determining the increase/decrease number of the coupons, and a second determination step of determining the distribution number of the coupons to be distributed in the unit period based on the reference distribution number and the increase/decrease number; It can be a method.

1: Information processing system 2: Management server 3: User terminal 4: Facility terminal 211: Setting processing unit 212: Acquisition processing unit 213: First determination processing unit 214: Second determination processing unit 215: Distribution processing unit D1: Reservation Information D2: Store visit information D3: Sales information D4: Standard distribution number information D5: Determined distribution number information

Claims (14)

An information processing system that distributes coupons that can be used at a facility,
a setting processing unit that sets a reference number of coupons that can be distributed for each unit period included in the predetermined period based on the maximum number of coupons that can be distributed in the predetermined period;
an acquisition processing unit that acquires facility-related information including at least one of reservation information, visit information, and sales information of the facility;
a first determination processing unit that determines an increase or decrease in the number of coupons with respect to the reference number of distributions based on the facility-related information;
a second determination processing unit that determines the number of coupons to be distributed in the unit period based on the reference number of distributions and the increase/decrease number;
An information processing system comprising The setting processing unit updates the reference number of distributions for the unit period based on the remaining period from the target time in the predetermined period and the remaining number of coupons at the target time.
The information processing system according to claim 1. The first determination processing unit determines the increase/decrease number of the unit period corresponding to the target time based on the past facility-related information from the start time of the predetermined period to the target time.
The information processing system according to claim 1 or 2. The first determination processing unit determines the increase/decrease number for the unit period corresponding to the target time based on the facility-related information for a predetermined period prior to the predetermined period.
The information processing system according to claim 1 or 2. The number of increases and decreases has an upper limit set for each set period of the predetermined period.
The information processing system according to any one of claims 1 to 4. The first determination processing unit sets the preset increase/decrease number for each day of the week,
The information processing system according to any one of claims 1 to 5. The reservation information includes information indicating whether the reservation uses the coupon or the reservation does not use the coupon,
The information processing system according to any one of claims 1 to 6. The visit information includes information indicating whether the visit is a visit using the coupon or a visit not using the coupon,
The information processing system according to any one of claims 1 to 7. The sales information includes information indicating whether it is the sales amount using the coupon or the sales amount without using the coupon,
The information processing system according to any one of claims 1 to 8. The second determination processing unit further distributes the coupon based on at least one of an attribute of a person to whom the coupon is to be distributed, a distribution time period of the coupon, and a browsing tendency of users who browse the coupon. determine the origin,
The information processing system according to any one of claims 1 to 9. The second determination processing unit further distributes the coupon based on at least one of an attribute of a person to whom the coupon is to be distributed, a distribution time period of the coupon, and a browsing tendency of users who browse the coupon. determine the number of
The information processing system according to any one of claims 1 to 10. Further comprising a distribution processing unit that distributes the number of coupons determined by the second determination processing unit to the user terminal of a predetermined user for each unit period,
The information processing system according to any one of claims 1 to 11. An information processing method for distributing coupons that can be used at a facility,
one or more processors
a setting step of setting a reference number of coupons that can be distributed for each unit period included in the predetermined period, based on the maximum number of coupons that can be distributed in the predetermined period;
an acquisition step of acquiring facility-related information including at least one of reservation information, visit information, and sales information of the facility;
a first determination step of determining an increase or decrease in the number of coupons with respect to the reference number of distributions based on the facility-related information;
a second determining step of determining the number of coupons to be distributed in the unit period based on the reference number of distributions and the increase/decrease number;
Information processing method that performs An information processing program for distributing coupons that can be used at a facility,
a setting step of setting a reference number of coupons that can be distributed for each unit period included in the predetermined period, based on the maximum number of coupons that can be distributed in the predetermined period;
an acquisition step of acquiring facility-related information including at least one of reservation information, visit information, and sales information of the facility;
a first determination step of determining an increase or decrease in the number of coupons with respect to the reference number of distributions based on the facility-related information;
a second determining step of determining the number of coupons to be distributed in the unit period based on the reference number of distributions and the increase/decrease number;
Information processing program for executing by one or more processors.

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