JP2022070244A - Information processing apparatus for supporting donation - Google Patents

Abstract

To provide an information processing system, an information processing apparatus, and a program which can reduce any difficulty in donation by a user and can improve a user's understanding for donation.SOLUTION: The present invention is directed to a program for use in operation of a donation management server. There is provided a program having means for storing a data structure storing donation categories and one or more donation destinations associated with the donation categories, means for selecting an article or a service by a user terminal, means for selecting an optional donation destination or an optional donation category by the user terminal, means for charging the user terminal for the selected article or service, and means for distributing the charged amount to a device providing the article or the service and a done terminal based on the data structure.SELECTED DRAWING: Figure 2

Description

The present invention relates to an information processing device for supporting donations.

Social contribution activities such as donations and volunteers are limited to some people. One of the reasons for this is that economic activities such as the flow of people and money are not linked to social contribution activities such as donations and volunteers. In addition, there are various problems on the side that makes a donation (referred to as a user in this specification) and the side that receives a donation (for example, an NPO corporation).

There is a problem that many users who donate have problems with social issues but cannot take action. For example, many users feel anxiety and crisis about global warming and climate change. Some people are facing challenges in the areas set as goals in the SDGs, while others understand that they have to do something, saying, "I don't know, but it's kind of bad." .. However, many are busy with their daily lives, and the hurdles for actions such as donations and volunteering are high, so nothing has been done. There are many people who can participate in online activities at the share / diffusion level, such as a fire in Amazon, or even a fire in Australia as of now, with a hashtag of #PlayForAustralia. I can do it. However, at present, that alone does not lead to social contribution activities because Japan's donation market is very small worldwide.

NPO corporations that receive donations have the problem that they cannot disseminate information well, even if their activities are good. Even if you are highly motivated and have good activities, there are cases where you will not be known to the world or you will not be able to get approval if you do not properly disseminate your vision, mission, story and achievements. It is not possible to acquire new supporters, and the aging of existing supporters and the pressure on management due to withdrawal. The total number of members will decrease when withdrawal begins due to the change of membership. As a result, the total amount of donations will decrease, and even if the original activities are valuable, the operating funds will not be collected as expected. Due to the pressure on the funds for activities, the labor shortage worsens, and the uncertainties in the activities continue. If the funds shortage continues, the activities will be restricted and the labor will be reduced, so the frequency and quality of information dissemination as a group will decline. Then, the activities as a group become unclear, and it becomes difficult to collect supporters and donations.

As shown in Patent Document 1, a method of charging a user by including a donation in a service usage fee has been conventionally studied.

Japanese Unexamined Patent Publication No. 202-113020

However, it cannot be said that a service such as Patent Document 1 is still lowering the hurdle for donations because the use of donations cannot be expected unless the user has an independent consciousness to donate.

The present invention aims to simultaneously solve the problems of the donating side and the problems of the donating side as described above. For example, according to one aspect of the present invention, anyone can easily participate in social contribution. One of the purposes is to provide an information processing device that can provide an environment.

According to one aspect of the present invention, a means for storing a data structure in which a donation category and one or more donation destinations associated with the donation category are stored, and a means for selecting a product or service by a user terminal. , A means of selecting an arbitrary donation destination or donation category by the user terminal, a means of charging the user terminal for the selected product or service, and a product or a charged amount based on the above data structure. It provides an information processing device, a donation management server, a program, etc. equipped with a device for providing services and a means for distributing to the recipient terminals.

According to one aspect of the present invention, not only can the user's hurdle to donation be lowered, but also the user's awareness of donation can be improved.

Other objects, features and advantages of the invention will become apparent from the following embodiments of the invention with respect to the accompanying drawings.

FIG. 1 shows a conceptual diagram of a system using an information processing apparatus according to an embodiment of the present invention. FIG. 2 shows a block diagram of an information processing apparatus according to an embodiment of the present invention. FIG. 3 shows a flow of information processing according to an embodiment of the present invention. FIG. 4 shows an example of a screen provided by the information processing apparatus according to the embodiment of the present invention. FIG. 5 shows a data structure relating to the setting of donations according to an embodiment of the present invention. FIG. 6 shows an example of a screen provided by the information processing apparatus according to the embodiment of the present invention. FIG. 7 shows a data structure relating to a record of donations according to an embodiment of the present invention. FIG. 8 shows a payment flow of a system using the information processing apparatus of FIG. 1 according to an embodiment of the present invention. FIG. 9 shows a conceptual diagram of an information processing system according to another embodiment of the present invention. FIG. 10 shows the flow of information processing according to another embodiment of the present invention.

FIG. 1 shows a system using the information processing apparatus 1000 according to an embodiment of the present invention.

The system of this embodiment includes an information processing device 1000 for supporting donations, a user terminal 2000, a service providing terminal 3000, a recipient terminal 4000, and a network 5000.

The information processing device 1000 can manage a user terminal and a service providing terminal. It is also possible to collect a service usage fee for a user terminal (identifier) or a service providing terminal (identifier).

The user terminal 2000 can purchase and use services (contents, goods, etc.) provided from the service providing terminal.

The service providing terminal 3000 is a device that provides a product or a service to a user (terminal). It may be configured to provide services (content distribution, goods sales, etc.) to the user terminal.

The recipient terminal 4000 can receive information for receiving a part or all of the amount charged to the user terminal.

The network 5000 can connect the information processing device 1000, one or more user terminals 2000, one or more service providing terminals 3000, and one or more recipient terminals 4000. The network of this embodiment may be a wired network or a wireless network, and may be a dedicated line or a public line (Internet, etc.).

FIG. 2 shows a block diagram of an information processing apparatus according to an embodiment of the present invention.

The information processing device 1000 of this embodiment has a user terminal management processing unit 1010, a service providing terminal management processing unit 1020, a recipient terminal management processing unit 1030, a service distribution management processing unit 1040, a billing management processing unit 1050, and a user terminal management. It includes a DB (database) 1110, a service providing terminal management DB 1120, a recipient terminal management DB 1130, a service management DB 1140, a billing management DB 1150, a control means (processor) 1210, and an interface means 1220. Specifically, the user terminal management processing unit 1010 assigns a unique user identifier (ID) to each user terminal 2000, and stores the service usage record and billing history of the user terminal for each user identifier. can.

The service providing terminal management processing unit 1020 manages the service providing terminal.

The recipient terminal management processing unit 1030 manages the recipient terminal.

The service distribution management processing unit 1040 manages a service (which may include contents such as purchaseable products and videos) distributed from the service providing terminal.

The billing management processing unit 1050 manages billing.

The user terminal management DB (database) 1110 can manage each user terminal 2000. Specifically, the service usage record and billing history of the user terminal can be stored for each user identifier assigned to the user terminal.

The service providing terminal management DB 1120 stores information such as an identifier of the service providing terminal.

The recipient terminal management DB 1130 stores information such as an identifier of the recipient terminal.

The service management DB 1140 stores the service.

The billing management DB 1150 can store data related to billing to the user terminal and payment to the service provider and the recipient.

The control means (processor) 1210 controls each processing unit, each DB, and an interface inside the information processing apparatus 1000.

The interface means 1220 can be connected to the user terminal 2000, the service providing terminal 3000, and the recipient terminal 4000 by an electromagnetic method via the network 5000.

In this embodiment, the functional block diagram of the information processing apparatus 1000 has been described, but these functional block diagrams may be configured by any combination of hardware and / or software.

FIG. 3 shows a flow of information processing according to an embodiment of the present invention.

In S3010, the information processing device prompts the user terminal to make a donation-related setting, and the user terminal makes a donation-related setting.

In S3020, the user terminal selects and uses a service provided by the service providing terminal (which may include contents such as purchaseable products and videos).

In S3030, the information processing apparatus 1000 performs billing processing based on the service used by the user terminal 2000. First, processing is performed so that a certain percentage of the charged amount can be paid to the content provider and the recipient. Here, the content provided by the content provider includes the purchase of goods / services. In this embodiment, when the information processing apparatus 1000 performs a billing process on the user terminal 2000, the content provider and the donated person are simultaneously settled. Then, for the recipient, the donation amount is determined based on the contents preset by the user. The information processing device 1000 notifies the content provider terminal 3000 and the recipient terminal 4000 of the billing processing result. The result of the billing process may be recorded in a data structure as shown in FIG. 7, which will be described later. Further, as an optional process, when a predetermined user achieves a donation of a certain amount or more to the recipient within a predetermined period, information regarding the achievement may be transmitted.

In S3040, as an optional process, the content provider terminal 3000 and the donated person terminal 4000 send a message indicating billing, thanks for donation, etc. to the user terminal 2000.

In this embodiment, for the sake of easy understanding, an example in which the billing process of S3030 is executed after the process related to the service use of S3020 has been described, but as another embodiment, the service use process of S3020 and S3030 have been described. The billing process may be executed in parallel. For example, by applying this embodiment to an electronic commerce service such as so-called online shopping, it is possible to make a donation when purchasing a product on an EC site. It may be configured in. As yet another embodiment, the service usage process of S3020 may be executed after the billing process of S3030 is executed. For example, as an example in which the service use process of S3020 and the billing process of S3030 are executed in parallel, it may be configured so that an additional donation can be made during the live distribution of the moving image. Further, as an example in which the service usage process of S3020 is executed after the billing process of S3030 is executed, it may be configured to provide a so-called subscription service such as billing on a monthly basis, or product sales. The service may be configured to be available as a thank you for purchasing a product, such as.

FIG. 4 shows an example of a screen provided by the information processing apparatus according to the embodiment of the present invention.

FIG. 4 shows an example of a donation setting screen (setting of support ratio) regarding donations. The user can operate the donation setting screen provided by the information processing apparatus 1000 via the user terminal. The user can set the ratio to the donation area of interest (hereinafter referred to as "category" in this embodiment). For example, if the user is interested in donations related to forest protection, the user may wish to set the ratio (% display) of the "Nature / Environmental Protection" category in Fig. 4 between 0 and 100%. Determine the donation percentage. The user can select multiple donations, for example, in Fig. 4, donations can be made at a rate of 12% to the nature / environmental protection category, 18% to the animal protection category (hereinafter omitted), and so on. can. For example, when the user sets 100% in the nature / environmental protection category and 100% in the animal protection category (that is, when the total is not 100%), the information processing device 1000 internally sets the information processing device 1000. After making a calculation, the donation ratio is adjusted so that the donation ratio is 50% to the nature / environmental protection category and 50% to the animal protection category. Here, the donation destination refers to a corporation or an organization that receives the donation, and specifically, an NPO corporation or the like. In the embodiment shown in FIG. 4, the donation ratio is determined by directly inputting a number, but as another embodiment, for example, an intuitive setting means such as a switch for each donation category on the screen. May be displayed and the donation ratio may be determined by moving the switch to the left or right.

FIG. 5 shows a data structure 500 relating to a donation setting according to an embodiment of the present invention.

The data structure of the donation setting of this embodiment is composed of category 510, recipient 520, and weighting 530. A category is a collection of multiple donations. Category names include, for example, nature / environmental protection (hereinafter also referred to as "forest protection"), marine protection, animal protection, poverty issues, education, medical / disaster, and clean energy. Here, the donation destination may belong to a plurality of categories, and for example, one NPO (donation destination) corporation may belong to two categories, forest protection and marine protection.

According to the data structure of FIG. 5, for example, the forest protection category is associated with NPO1 and NPO2. Here, NPO1 and NPO2 are tentative names of NPO corporations to which they donate. The NPO 1 is given a weight of 0.5 (50%), and the NPO 2 is also given a weight of 0.5 (50%). That is, in this embodiment, the weighting for a plurality of corporations is set to be equal in one category, and the total weighting in one category is set to 1 (100%). .. As a result, for example, if the user selects only the forest protection category and donates 10,000 yen, 5,000 yen will be donated to NPO1 and 5,000 yen will be donated to NPO2 by weighting. become.

Next, a case where the user has selected a plurality of categories will be described. For example, suppose a user chooses to donate 50% to the forest conservation category and 50% to the marine conservation category. Here, referring to the data structure of this embodiment, although NPO1 is duplicated, the total amount calculated for each of the forest protection category and the marine protection category may be donated. For example, if 10,000 yen of the amount charged to the user is used for donations, 5,000 yen will be allocated to the forest protection category and 5,000 yen will be allocated to the marine conservation category. That is, it is evenly distributed to each category. In the forest protection category, NPO1 can receive a donation of 5,000 yen x 0.5, and in the marine protection category, it can also receive a donation of 5,000 yen x 0.5. can. That is, a total donation of 5,000 yen can be received.

Further, as another embodiment, it may be configured so that donations can be set by changing the weighting to each NPO for each category.

FIG. 6 shows an example of a screen provided by the information processing apparatus according to the embodiment of the present invention.

FIG. 6 shows an example of a screen showing the results of donations related to donations. The screen of this example shows the current portfolio of donations and the total amount of donations.

Furthermore, if a message of appreciation for the donation has arrived from the NPO corporation to which the donation is made, the icon may be displayed.

FIG. 7 shows a data structure 700 relating to a record of donations according to an embodiment of the invention.

The data structure for the donation record of this embodiment consists of category 710, billing amount 720, billing amount 730, donation amount 740, donation ratio 750, donation destination 760, provided service 770, and billing date 780. ..

For example, by using the data structure of FIG. 7, if the user A purchases a product from another company's EC site A on November 1, 2020, a charge of 10,000 yen will be charged to the user A (User-A). It occurs against. Then, the information processing device donates 500 yen each to NPO1 and NPO2 in the forest protection category, and 1,000 yen each to NPO1 in the marine protection category (2,000 yen in total). You can see that you donated. Here, each donation amount is based on the donation ratio 750. The donation ratio 750 is calculated based on the weighting as shown in FIG. 5 in addition to the donation ratio based on the ratio set by each user in FIG. In this embodiment, it is assumed that the user A sets the donation amount to be distributed by 50% to the forest protection category and the marine protection category, and the distribution ratio of NPO1 and NPO2 in the forest protection category. Is 50% (weight is 0.5), which shows the case where the donation is made only to NPO1 in marine conservation. Although not explicitly shown in FIG. 7, it can be understood that the difference of 8,000 yen is settled at the same time as the donation (2,000 yen) to the EC site of another company.

As in this embodiment, by adopting a data structure with categories as keys, information is organized for each category. Therefore, for example, as shown in FIG. 6, how much each user is in each category. Information such as donations of money can be easily obtained.

Although not shown in FIG. 7, for example, when a thank-you message is sent from the donation destination to the donor, the message transmission date and the message category (thank you, report, etc.) are recorded. You may.

FIG. 8 shows a payment flow of a system using the information processing apparatus of FIG. 1 according to an embodiment of the present invention. Since the concept of the individual elements in FIG. 8 is as described with reference to FIGS. 1 to 7, the description thereof is omitted here.

In FIG. 8, an example in which a product is purchased by paying a purchase price for a product provided by a service provider (an EC site of another company) will be described. The information processing apparatus 1000 receives the donation amount from the amount paid when the purchaser 2000 purchases the product on the other company's EC site (service providing terminal 3000) via the other company's EC site. If the amount of money received from another company's EC site includes the service usage fee of the information processing device 1000, the information processing device 1000 deducts the service usage fee for the NPO (for example, 15% of the remittance amount). Then, the information processing apparatus 1000 distributes the difference to the donation NPO. Then, the donation is distributed based on the category set by the purchaser 2000. Here, the purchaser (user terminal) 2000 sets the donation ratio in advance or at the time of purchasing the product. In this embodiment, forest protection is 12.34% and marine protection is 9.97% (hereinafter omitted). For example, if the donation amount is 3,240 yen, the donation amount is 400 yen (= 3,). 240 yen x 12.34%) will be distributed, and 200 yen, which is 50% (preset weighting), will be donated to an NPO corporation called NPO1. Further, in this embodiment, as an additional configuration, designated donation and free donation can be selected. A designated donation may be a specific recipient (NPO corporation, etc. may be directly specified, or a specific category may be specified. If a specific recipient (NPO corporation, etc. is directly specified, it is specified). Donations will be distributed to the recipients. If you specify a specific category (eg, forest protection category), each recipient (such as an NPO) within the specified category will be given a given weight. On the other hand, in the case of free donation, it is distributed from each category to each recipient (NPO corporation, etc.) based on the ratio set based on the setting screen of FIG. 4, for example. Furthermore, in this example, an example that enables donations when purchasing products has been described, but in addition to product purchases, direct donations (single donations) and monthly donations (regular donations) have been described. May be configured to be possible.

FIG. 9 shows an information processing system according to another embodiment of the present invention (Example 2).

In the information processing system of the second embodiment, the product sales server 6000 and the donation management server 7000 are connected instead of the information processing device 1000 of the system of FIG. The product sales server 6000 provides users with electronic commerce services such as so-called online shopping. The product sales server 6000 may be a general-purpose EC platform for opening an online shop, or may be a server built by the company.

FIG. 10 shows an example of information processing executed by the information processing system of FIG.

In S10010, by accessing the product providing server from the user terminal, information (specifications, price, inventory quantity, shipping fee, etc.) of a part or all of the products possessed by the product providing server is provided to the user terminal.

In S10020, the user terminal selects a product desired to be purchased from the provided products.

In S10030, the product providing server provides payment information to the user terminal when purchasing the product selected by the user terminal. The payment information is the amount paid by the user (including shipping fee and consumption tax). If the payment method (for example, in the case of credit card payment, all or part of the credit card number) is registered in the product sales server, the payment method and the like may be included in the payment information.

In S10040, the product providing server receives the donation information prompting the donation from the donation management server, and then provides the received donation information to the user terminal together with the payment information. Here, the donation information that encourages donations may be information for presenting a specific amount such as 100 yen or 1000 yen for the donation amount, and the ratio such as 1% of the purchase amount. It may be information for presenting, or if a fraction of 1000 yen or less is generated in the total amount of the settlement amount including consumption tax, it may be information for presenting the amount for rounding up the fraction.

In S10050, the total amount of the product purchase amount and the donation amount is settled by the payment method selected by the user by inputting the payment information and the donation information from the user terminal. You may choose not to donate (donation amount is zero yen) by operating from the user terminal. The product providing server divides the payment amount into a product purchase amount and a donation amount, and stores them in a storage area (not shown) corresponding to each.

In S10060, the product providing server manages donation reception information such as the user name of the donation (when the user name is registered on the donation management server side), the donation amount, and the date and time of the donation (date and time of product purchase). Send to the server. The user name (and password) managed by the product providing server and the user name (and password) managed by the donation management server may be registered individually or collectively managed.

In S10070, the donation management server distributes the donation amount to each donation account of one or more NPO corporations based on a preset ratio, and makes a journal entry so that each donation can be made. For an example of the explanation of the preset ratio, refer to FIGS. 5, 6 and 7 of the above-mentioned Example 1 and the corresponding description. If the user name that made the donation is registered, the donation management server generates a donation history based on the information received from the product providing server.

In S10080, when the information from the donation destination (such as a message of thanks for donation and recent activity status) is updated, the donation management server is a delivery destination linked to the user name that made the donation at any time or periodically. Notify (for example, e-mail address) part or all of the information from the donation destination or update, etc. by e-mail or the like. The content of the message is, for example, a content indicating gratitude for the donation. In addition to the content of the message, the information of the link destination to the user's dedicated page associated with the user name is also delivered. In addition, a list of past donations on the site where the user purchased the product may be distributed.

In S10090, on the linked site displayed on the user terminal, the content of the message from the donation destination and a part of the products provided by the product sales server at the time of donation (for example, sale items) are displayed on the user-only page. Send to the user terminal so that it will be displayed in (My Page). In addition, My Page may be managed in an arbitrary storage area in the product sales server. When the product displayed on the screen on the user terminal is clicked, the process of returning to S10030 and continuing the process of purchasing the clicked product may be performed, or the process of returning to S10010 and continuing the process of selecting another product may be continued. Here, the data structure of FIG. 7 may be used to acquire the donation history displayed on the user-only page. For example, by ANDing a specific user name of donor 720 (eg, donor User-A) and a specific service of service 770 (eg, purchase at a specific shop such as merchandise), each category 710. In, a list of histories (donation record) regarding when (billing date 780) and how much (donation amount 740) was donated can be created in My Page and viewed through the user terminal. In this way, by displaying the message content from the donation destination and the product information at the same time, it is possible to increase the new willingness to contribute to society and the new willingness to purchase.

As an example of providing the function of the donation management server in the product provision server as described in Example 2, a plug-in format that can be executed by incorporating it into a general-purpose EC platform for opening an online shop. It may be realized as an application, or it may be realized by a computer program that can be executed by a processor such as a CPU.

Although not described in the information processing flow of FIG. 10, the donation collection flow may be arbitrarily designed according to the information processing system to be actually constructed. For example, the product providing server sends the invoice data to the user terminal, and the donation collected via the payment method set in advance via the user terminal is deposited in the financial account managed by the donation management server side. It may be a flow, or if the total amount of donations collected from the user by the product providing server via the donation management server or plug-in application is approved at a specific time (for example, the end of each month), the approved total donation amount. The donation may be deposited in a financial account managed by the donation management server.

Although not explained in the flow of information processing in FIG. 10, information processing devices, information processing systems, and programs are provided so that only donations can be made at any time (as needed or regularly) without purchasing products. You may build it.

Although not explained in the flow of information processing in FIG. 10, the method and timing of issuing receipts for product purchases and donations are arbitrary depending on the information processing device, information processing system, and program to be constructed. May be designed to.

By utilizing the information processing devices, information processing systems, and programs as described in Examples 1 to 3, it is possible to create a mechanism that contributes to society by the actions currently being taken. In other words, it is possible to create an environment in which users can contribute to social problems little by little by taking actions for themselves, such as having fun and learning. Even a small number of people who can afford and aspire to donate their own money can create a place where they can help direct the money that is flowing around the world.

With the information processing apparatus, information processing system, and program of this embodiment, the user obtains the following effects.
1. 1. You can create an opportunity to get to know the NPO corporation.
2. 2. You will be able to take action by lowering the hurdles that contribute to social issues.
3. 3. The transparency of the donation destination can be ensured, and there is no anxiety.
4. You will be able to see how much your actions have contributed.
With the information processing device of this embodiment, the NPO corporation obtains the following effects.
1. 1. Appropriate information transmission and relationship building can be realized.
2. 2. It is possible to solve the labor shortage for community operation.
3. 3. It is possible to solve the shortage of funds.

Although the embodiments of the present invention have been described above, various alternative examples, modifications or modifications can be made to those skilled in the art based on the above description, and the present invention has the above-mentioned various examples as long as the gist thereof is not deviated. It includes alternatives, modifications or modifications.

Information processing device 1000, user terminal management processing unit 1010, service providing terminal management processing unit 1020, recipient terminal management processing unit 1030, service distribution management processing unit 1040, billing management processing unit 1050, user terminal management DB (database) 1110. , Service providing terminal management DB 1120, donated person terminal management DB 1130, service management DB 1140, billing management DB 1150, control means (processor) 1210, interface means 1220, user terminal 2000, service providing terminal 3000, donated person terminal 4000, network 5000 , Product sales server 6000, Donation management server 7000

Claims (4)

In the program to operate the donation management server
A means of storing a data structure that stores a donation category and one or more donations associated with that donation category.
A means of selecting products or services depending on the user terminal,
A means of selecting any donation destination or donation category depending on the user terminal,
A means of charging the user terminal for the selected product or service,
A means of distributing the charged amount to the device that provides the product or service and the recipient terminal based on the data structure.
Program with. An information processing system to support donations
A means of storing a data structure that stores a donation category and one or more donations associated with that donation category.
A means of selecting a donation destination from the user terminal,
A means of delivering content to user terminals,
A means of charging the user terminal,
A means of distributing the charged amount to the device that provides the product or service and the recipient terminal based on the data structure.
Information processing system equipped with. A means of storing a data structure that stores a donation category and one or more donations associated with that donation category.
A means of selecting products or services depending on the user terminal,
A means of selecting any donation destination or donation category depending on the user terminal,
A means of charging the user terminal for the selected product or service,
A means of distributing the charged amount to the device that provides the product or service and the recipient terminal based on the data structure.
Donation management server with. An information processing device that is connected to a user terminal, a content distribution terminal, and a recipient terminal to support donations.
A means of storing a data structure that stores a donation category and one or more donations associated with that donation category.
A means of selecting a donation destination from the user terminal,
A means of delivering content to user terminals,
A means of charging the user terminal,
A means of distributing the charged amount to the content terminal and the recipient terminal based on the data structure, and
Information processing device equipped with.

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