JP2021086540A - Management support system of termite pest control service - Google Patents

Abstract

To provide a management support system of a termite pest control service using a station that can make management and inspection work efficient and take a highly effective pest control measure utilizing previous inspection information.SOLUTION: In a management support system S, a manager terminal 30 and an inspection terminal 40 are connected to a management computer 10 via a network 50. The management computer comprises a customer information management part, a construction work information management part, an inspection information management part, an inventory information management part, a database, an information list generation part, a report information generation part, an information analysis part, and an information instruction part. The person in charge of inspection displays necessary information for an inspection of each station 2 of a building on the inspection terminal, enters inspection information from the inspection terminal for each station, creates a report, and stores the report in the management computer. The management computer analyzes a termite generation situation from previous inspection information collected from each station, displays management information on the manager terminal, and displays instruction information based on the analysis on the inspection terminal.SELECTED DRAWING: Figure 3

Description

The present invention relates to a management support system for termite control services that monitor and eliminate termites.

Termites eat wood from buildings and damage them, so termite prevention and extermination measures are needed to prevent damage to buildings. Termites are widely distributed in Japan (Formosan subterranean termites, Reticulitermes speratus, etc.) and live mainly by nesting in the ground. Build a new nest in the ground. Termites are vulnerable to dryness and sunlight and dislike contact with the outside air, so they have a habit of creating tunnels called ant paths in the ground and invading buildings from the ground through foundation concrete and boulders under the floor.

As a method of preventing and exterminating termites (control method), a method of perforating wood or a wall of a building and injecting a chemical, or spraying a chemical under the floor to prevent the invasion of termites has been generally performed. It was. In recent years, using the habit of termites, a new method (called the bait method) has been implemented in which a device called a station is buried around the building, the termites are attracted by bait containing chemicals, and the entire nest is killed.

Regarding the latter control method, a system for collecting termite monitoring data (Patent Documents 1 and 2) and a system for providing information to a user via a network (Patent Document 3) have been proposed.

Japanese Unexamined Patent Publication No. 2010-193907 Japanese Unexamined Patent Publication No. 2010-220624 Japanese Unexamined Patent Publication No. 2014-236736

The termite control method using the above station is called the Centricon System (registered trademark), and the inspector inspects two types of equipment (stations), confirms the occurrence of termites, exchanges drugs, and reports to customers. In addition to such tasks, there are many management tasks such as management of the entire control service by the administrator and instructions including inspection schedules. In addition, the person in charge of inspection had to elaborate the details of the inspection schedule of each building in the area in charge, and there was a great need to reduce the burden of management / inspection work and improve the efficiency of work. Furthermore, it was found that it is useful to utilize analysis based on past inspection information for termite control measures.

The present invention has been made in view of the above problems, and is a white ant control service that can improve the efficiency of management and inspection work and can take highly effective control measures utilizing past inspection information in the white ant control service using a station. The purpose is to provide a management support system.

In order to solve the above problems, the termite control service management support system according to the present invention is used.
In the termite control service, which installs multiple stations to monitor termites around the building and detects and eliminates termites at each station.
Equipped with a management computer, the administrator terminal and inspection terminal can be connected to the management computer via a network.
The management computer is a customer information management department that manages customer information, a construction information management department that manages construction information of each station, an inspection information management department that manages inspection information of each station, and a database that registers such information. Is equipped with
The inspection terminal can acquire the information necessary for the inspection of each station from the management computer and display it on the screen, and display the inspection items on the screen for each station, enter the inspection information, and enter the inspection. Information can be sent to the management computer,
Furthermore, the management computer is equipped with an information analysis unit that analyzes the occurrence status of termites from the inspection information collected from each station, and an information instruction unit that newly generates instruction information at the time of inspection from the generated analysis information. The first feature is that the information can be transmitted to the inspection terminal.

The termite control service management support system according to the present invention is
The second feature is that the management computer is composed of an external cloud server.

The termite control service management support system according to the present invention is
The third feature is that the information analysis unit analyzes the termite outbreak tendency or the outbreak condition from the inspection information collected from each station.

The termite control service management support system according to the present invention is
When the past tendency or condition of termites analyzed by the information analysis department of the management computer exceeds the threshold value corresponding to the inspection month, the information instruction unit generates and generates inspection enhancement instruction information for each inspection month. The fourth feature is to display or warn the inspection strengthening instruction information on the inspection terminal.

The termite control service management support system according to the present invention is
The inspection terminal and the customer's terminal can be connected via a network.
The inspection terminal is provided with a report generation unit that generates an inspection report based on the inspection information, and the report generated by the report generation unit can be output from the inspection terminal or transmitted to the customer's terminal. The fifth feature is that it is present.

The termite control service management support system according to the present invention is
The sixth feature is that when the inspection report is output from the inspection terminal or transmitted to the customer's terminal, the inspection information is simultaneously transmitted to the management computer.

As described above, according to the management support system of the present invention, the burden of management work and inspection work of termite control service using a station is reduced, the efficiency of those work is improved, and past inspection information is obtained. It has the effect of being able to take effective control measures by utilizing it.

A plan view showing the station installed around the building, (A) is a front view showing the station, (B) is a front view showing the bait material containing the drug used for the station, The figure which shows the network configuration example of the management support system which concerns on this invention, The figure which shows the configuration example of the management computer in the management support system of FIG. The figure which shows the configuration example of the database in the management computer of FIG. Diagram showing the management screen displayed on the administrator terminal, Diagram showing the inspection month list screen displayed on the administrator terminal, Diagram showing the inspection month list screen displayed on the administrator terminal, Diagram showing the menu screen displayed on the inspection terminal, A diagram showing a list of inspection targets for the current month displayed on the inspection terminal, It is a figure which shows the inspection input screen displayed on the inspection terminal.

The best mode for carrying out the present invention will be described with reference to the drawings. 1 to 11 show an embodiment of the present invention, in which reference numeral 1 indicates a building, reference numeral 2 indicates a station, and reference numeral S indicates a management support system.

As shown in FIG. 1, the termite control service to which the present invention is applied is performed by installing (buried) a plurality of stations (equipment) 2 for monitoring and exterminating termites around the building 1. As shown in FIGS. 2 (A) and 2 (B), there are two types, each of which is provided with an opening 3 through which termites enter and exit in the tubular instrument body 2a.

In the type shown in FIG. 2 (A), the termite's favorite bait tree (monitoring device) 4 is housed in the station 2, and the inspector periodically inspects the termite's bait tree 4 to confirm the termite activity. Then, it is supposed to be replaced with the bait material 5 containing a drug. Termites are exterminated by the drug, and termite nests are eradicated by utilizing termite habits. In the type shown in FIG. 2B, the chemical-containing bait material 6 is housed in the station 2, and the activity status of termites and the chemical-containing bait material are regularly inspected and exterminated.

As shown in FIG. 3, the termite control service management support system S (hereinafter referred to as management support system S) according to the present invention is connected to the management computer 10 via the network (Internet) 50 with the administrator terminal 30. The inspection terminal 40 can be connected by a login ID and a password. In the present embodiment, the management computer 10 is composed of an external cloud server, and by operating from the administrator terminal 30, it is possible to perform overall management of the control service, business support to the person in charge of inspection, and instructions. There is.

The management computer 10 is connected to the termite detection sensor 20 installed in each station 2 and the sensor 25 for measuring the temperature and humidity of the outside air of the building 1 via the network 50, and is also connected to the customer terminal 60. It is possible.

As shown in FIG. 4, the management computer 10 includes a communication unit 11, a customer information management unit 12, a construction information management unit 13, an inspection information management unit 14, an inventory information management unit 15, a database 16, and information. It includes a list generation unit 17A, a report information generation unit 17B, an information analysis unit 18A, an information instruction unit 18B, a control unit 19A, and an output unit 19B.

The customer information management unit 12 manages customer information related to the building 1. Customer information includes customer code, name, address, property information (prefecture, detailed address, property latitude / longitude information, etc.), area information (example: municipality unit), building information (building classification, hierarchy, building year, etc.) , Contract information, service information used, scheduled inspection date, and information of the person in charge of inspection are included. The customer information management unit 12 manages customer information by the customer code, and also manages contract information, construction information, inspection information, etc. in association with the customer code. The customer information can be input from the administrator terminal 30, and is stored and updated in the customer information registration unit 16A of the database 16 shown in FIG.

The construction information management unit 13 manages the status of the building 1 and the site at the time of construction, the installation status of each station 2 around the building 1, and the like. Construction information includes construction date (building, station), person in charge of construction, building information (building circumference length, main body foundation status, etc.), installation information (number of stations installed, installation direction, etc.), scheduled inspection month, drawings / map information. (Station installation drawings, etc.), current status at the time of construction (presence / absence of ant path / location of ant trail, presence / absence of feeding damage / damaged location, humidity level (high humidity / medium / low), treatment record (none / less than 5 years, 5 years or more), etc.) Each information of is included. The construction information can be input from the manager terminal 30 or the inspection terminal 40 used by the person in charge of inspection, and is stored and updated in the construction information registration unit 16B of the database 16 shown in FIG. 5 in association with the customer code.

The inspection information management unit 14 manages inspection information of each station 2 around the building 1. The inspection information includes inspection date, outside air temperature / humidity, detailed inspection information, and inspection comment information. The inspection information can be input from the terminal 40 by the person in charge of inspection, and is stored and updated in the inspection information registration unit 16C of the database 16 shown in FIG. 5 in association with the customer code.

The inspection information management unit 14 can display the inspection items in association with the customer information (customer code, name) on the terminal 40 of the person in charge of inspection, and input the inspection result by the check. An example of the inspection input screen is shown in FIG. Inspection input screen G ₄ shown in FIG. 11, the vertical to the inspection item column (station was checked, the station which could not be inspected, drug total replacement (replacement timing arrives), the presence or absence of termite activity, presence or absence of food remains of drugs, drug Replacement (less than the remaining amount regulation), etc.) and inspection comment column, station number column is arranged next to it, and it has a check column d and a comment input column e. The person in charge of inspection can input the inspection result for each station and send it to the management computer 10.

The inventory information management unit 15 manages the instrument main body 2a used for installing each station 2, the bait tree 4 used for inspecting termites, the bait materials 5 and 6 containing chemicals used for extermination, and other inventory information. Inventory information includes purchase information (purchase date, purchased product information, number of purchases), payout information (payout date, payee (person in charge), payout product information, number of payouts), and inventory consumption information (construction). Date, inspection date, customer information, consumable product information, number of consumption) information is included. The inventory information can be input from the administrator terminal 30 or the inspection terminal 40, and is stored and updated in the inventory information registration unit 16D of the database 16 shown in FIG.

The database 16 stores each of the above-mentioned information, and as shown in FIG. 5, the above-mentioned customer information registration unit 16A, construction information registration unit 16B, inspection information registration unit 16C, and inventory information registration unit 16D are stored. It also has a master information registration unit 16E for registering product information and a program registration unit 16F for registering management support programs. The management support program executes each component from the customer information management unit 12 to the information instruction unit 18B by operating from the administrator terminal 30.

The information list generation unit 17A generates an information list that supports the manager and the person in charge of inspection from the customer information, the construction information, the inspection information, and the inventory information stored in the database 16. The generated information list includes an inspection status list, an uninspected list, a termite occurrence status list, an inventory list, a customer list, a current month inspection target list, and the like.

Figure 6 illustrates a menu screen G ₀ of the management terminal 30. From the leftmost menu column M, the administrator can display each of customer search, customer information, inspection status list, uninspected list, termite status list, inventory list, and the like. To search for customers, set conditions (district, person in charge, etc.). For customer information, enter the customer code to display the corresponding customer information. The inspection status list displays the inspection status by setting the target period and the person in charge. The uninspected list displays uninspected information for the entire month or for each person in charge. The termite status list displays the termite outbreak status by month and type during the target period. The inventory list displays inventory information. The inspection status list and uninspected list can be displayed in the order of inspection from the previous time including the current month.

Figure 7 shows an inspection month screen G ₁ of each customer in the administrator terminal 30. Inspection Month screen G ₁ in FIG. 7 is tied to the customer displayed by the customer search or code input customer information on the menu screen G ₀ of Figure 6. For example, to migrate to the inspection month screen G ₁ shown in FIG. 7 by clicking the customer code of the displayed customer list. Inspection month screen G ₁ is, inspection already mark a to inspection already of the month (January and April) is displayed, not yet inspection (inspection plans) mark b is displayed in the month of non-inspection (from May to December) To.

Here, with reference to FIG. 7, performs inspection personnel inspection of each station 2 of the building 1 in June, the inspection terminal 40, check the inspection items on the check input screen G ₄ shown in FIG. 11 When you run (data is transmitted to the management computer 10), as shown in FIG. 8. FIG 7, non-inspection mark b in may on the management screen G ₁ is switched to inspect already marked a, the actual check date (Example: 24th) is automatically entered and displayed in the inspection input field in May. The inspection month can be arbitrarily set not every month but three times a year or eight times a year, and the set inspection month column may be displayed in a different color so as to be clearly indicated.

Figure 9 illustrates a menu screen G ₂ in the inspection terminal 40. Inspection personnel from the left side of the menu column M, customer list, the current month inspection object, select the item in the inventory report confirmation, etc., it is possible to display each menu screen G _2. The customer list can display customer information for each person in charge.

10, inspection personnel on the menu screen G ₂ shown in FIG. 9, to select an item in the current month inspection target shows a month inspection target screen G ₃ which has been displayed. Particular customer: When selecting an input button (e.g. Taro Yamada) Run 1 Run can display an inspection input screen G ₄ shown in FIG. 11. Inspection personnel, it is possible to enter the month of the inspection result from the inspection input screen G _4.

The report information generation unit 17B generates report information to the customer in association with the customer information based on the inspection item information input by the inspection person from the inspection terminal 40. When the person in charge of inspection clicks the report button f with reference to the inspection input screen of FIG. 11, a report in a preset format is generated based on the input information to the inspection items and the monitoring information (temperature and humidity). Then, the report can be output from the mobile printer or the like connected to the inspection terminal 40 and reported to the customer on the spot. Further, when the person in charge of inspection clicks the mail button g, a report in a preset format is generated based on the above information, and the report can be sent by mail to the customer's terminal 60 shown in FIG. is there.

Inspection personnel, at the timing of clicking the report button f or mail button g from inspection terminal 40, when the inspection input information is transmitted to the management computer 10, the current month inspection target screen G ₃ on the input buttons 10 inspection date column (first time) is input and, at this timing, the mark of the inspection month on inspection month screen G ₁ in FIG. 7 (may) is switched to inspect the already marked a, inspection date (24 The day) may be set to be automatically entered and displayed.

The information analysis unit 18A analyzes the termite occurrence tendency and the termite occurrence condition based on the monitoring information (termite detection information by the sensor 20) collected from each station 2. The monitoring information also includes temperature and humidity information from the sensor 25. In the case of the example of FIG. 1, termite detection information is periodically transmitted from each station 2 installed around the building 1 and temperature / humidity information is periodically transmitted from the sensor 25 installed outside the building 1 (example: once a day). ) It is transmitted to the management computer 10 and registered in the database 16 as inspection information.

The information analysis unit 18A analyzes the outbreak tendency of termites from the collected past monitoring information. The database 16 stores monitoring information (termite detection information, month of occurrence, direction of occurrence, temperature and humidity information) for a certain period of time (eg, 10 years), and whether or not termites have occurred in the inspection month for each building. The average incidence can be calculated for each direction (east, west, north, south). For example, if there are five termite outbreaks on the south side of a specific inspection month (May) in 10 years, the average termite occurrence rate on the south side of a specific inspection month (May) can be calculated to be 50%. If the average incidence rate (50%) is set as the threshold value and the specific inspection month (May) in the past falls above the threshold value, it is highly probable that termites will occur in this specific inspection month (May) as well. Analyze and certify this inspection month (May) as the inspection strengthening month. The threshold value can be set arbitrarily, and the average occurrence rate of 25% may be set as the threshold value.

The information analysis unit 18A can calculate the average termite occurrence rate for each inspection month for a specific area (eg, municipality level) by the above method. Set the average termite occurrence rate (50%) of multiple buildings to be inspected in a specific area as a threshold value, and if the specific inspection month (May) in the past falls above the threshold value, this time in a specific area It is analyzed that there is a high probability that termites will occur in a specific inspection month (May), and this inspection month (May) will be certified as an inspection strengthening month in a specific area. The threshold value can be set arbitrarily, and the average occurrence rate of 25% may be set as the threshold value.

In addition, the information analysis unit 18A analyzes the termite generation conditions from the past termite occurrence rate and the past temperature / humidity information from the sensor 25. Find the relationship between the temperature and humidity information accumulated in the database 16 for a certain period of time and the termite occurrence rate, set the temperature and humidity conditions of the month with a high termite occurrence rate (50% or more) as a threshold, and set a specific inspection month (example: If the outside air temperature / humidity in June and July) exceeds the threshold, it is analyzed that there is a high probability that termites will occur, and a specific inspection month is designated as the inspection strengthening month. The analysis item (occurrence tendency and / or occurrence condition) can be selected by an operation from the administrator terminal 30.

The information instruction unit 18B transmits inspection enhancement instruction information to the terminal 40 of the person in charge of inspection based on the analysis and certification by the information analysis unit 18A. In the above example, if the information analysis unit 18A recognizes this specific inspection month (May to July) as the inspection strengthening month for a specific building, the information instruction unit 18B manages it as shown in FIG. In a specific inspection month (May to July) displayed on the user terminal 30, a display (shaded display c) is displayed to inform that it is an inspection strengthening month, and as shown in FIG. 10, for inspection. Similarly, a display (shaded display c) indicating that it is the inspection strengthening month is displayed in the corresponding customer column displayed on the terminal 40. The work of strengthening the inspection includes detection of termite ant paths (tunnels) around the station 2 (foundation, etc.), installation of chemicals around the detected ant paths, and the like.

Further, in the above example, the information indicating unit 18B is displayed on the inspection terminal 40 when the information analysis unit 18A recognizes a specific inspection month as an inspection strengthening month for a specific area (example: municipality level). In the specific inspection month of the customer's item in the area, a display (shaded display) is displayed to inform that it is the inspection strengthening month.

Next, a method for controlling termites using the management support system S having the above configuration will be described below.

First, after contracting the termite control service with the customer, check the current conditions around the building 1 (presence / absence of ant trails / ant trail locations, presence / absence of feeding damage / feeding damage locations, humidity level, etc.), and install (buried) station 2 (buried) (See FIG. 1). At the same time, the manager registers customer information and construction information regarding the building 1 in the database 16 according to the contract.

Inspection personnel, to check month, the login screen on the inspection terminal 40 to enter a login ID and password to access the management computer 10, to display the menu screen G ₂ to the inspection terminal 40 (see FIG. 9) Then, when the inspection target for the current month is selected from the menu list M and executed, the inspection target list for the current month is displayed on the inspection terminal 40 (see FIG. 10). Inspection target customer: when selected and executed (e.g. Taro Yamada) columns of input buttons (first time), inspection input screen G ₄ is displayed on the inspection terminal 40 (see FIG. 11).

Then, inspection personnel inspection target customers: perform inspection for each station 2 of the building 1 (Example Taro Yamada), from inspection input screen G ₄ in the terminal 40 _(see FIG. 11), inspection information (inspection result) Enter.

When the person in charge of inspection inputs the inspection information from the terminal 40, outputs the inspection report from the mobile printer or the like and submits it to the customer, or reports it to the customer's terminal 60 by e-mail, the inspection information is transmitted to the management computer 10. , Stored in database 16.

Based on the inspection information transmitted from the terminal 40 to the management computer 10, the administrator manages the inspection implementation status of the inspector on the administrator terminal 30 (see FIG. 8), and the inspection status of each station 2 The inspection status of the entire district can be managed on a regular basis.

In the building 1, the management computer 10 transmits and collects termite occurrence status information of the station 2 of the type shown in FIG. 2A from the terminal 40 of the person in charge of inspection for each inspection. Further, termite detection information is periodically (once a day) transmitted and collected from the sensor 20 of each station 2 (type of FIG. 2B) in the figure.

The administrator monitors the termite outbreak status from the termite outbreak status information transmitted from the terminal 40 of the inspector and the termite detection information transmitted from the sensor 20, and identifies it from the past monitoring information. The inspection month can be recognized as the inspection strengthening month, and the terminal 40 of the person in charge of inspection can be instructed to strengthen the inspection for a specific inspection month.

The manager can check the outbreak status of termites in each area from the monitoring information transmitted from multiple buildings 1 in each area, certify a specific inspection month for each area as the inspection strengthening month, and in charge of inspection in each area. It is possible to instruct the terminal 40 of the person to strengthen the inspection for a specific inspection month for each area.

When the person in charge of inspection displays a display (shaded display c) indicating the strengthening of inspection for a specific customer on the inspection target screen (see FIG. 10) of the terminal 40 this month, the person in charge of inspection follows the instruction of strengthening inspection and the building of the customer. Perform inspection and strengthening work around station 2 of 1. Specifically, the termite ant path (tunnel) is detected (foundation, etc.), and when the termite path is detected, a chemical for termite extermination is installed.

Since the terminal 40 is displayed (shaded display c) indicating that the inspection is strengthened for a specific customer to be inspected this month, the person in charge of inspection can promptly perform the inspection strengthening work and effectively control termites. Measures can be implemented promptly. Building 1 can be effectively protected from termite damage.

The manager displays an inventory list on the terminal 30 based on the inspection input information from the terminal 40 of the person in charge of inspection, and orders necessary products (4 bait trees, 5 bait materials containing chemicals, 6 other chemicals, etc.). I can instruct. The results of orders, etc. are reflected in the inventory information.

According to the termite control service management support system S, the administrator can efficiently manage the entire termite control service, and the inspector can efficiently perform the inspection work of each station. In addition, effective control measures for termites can be promptly implemented by utilizing past monitoring information.

The management support system S can add a function of instructing the replacement time and the number of the drug-containing bait materials 6 to be accommodated in the station 2. The drug-containing bait material 6 used for the station 2 of the type shown in FIG. 2B has a fixed expiration date for the drug (example: 5 years), and needs to be completely replaced when the time comes. Therefore, in the management support system S, the construction information management unit 13 in the management computer 10 can instruct the inspection terminal 40 to display the next replacement time information based on the construction information (construction date).

More specifically, the construction information management unit 13 notifies the manager terminal 30 and the inspection terminal 40 with an alarm about the replacement schedule information three months before the replacement time, and the manager notifies the administrator terminal 30 and the inspection terminal 40 of the bait material containing a drug. Order the number of 6 to be replaced, and distribute the delivered bait material 6 containing the drug to the person in charge of inspection. The person in charge of inspection prepares for the exchange based on the exchange list delivered to the terminal 40, and carries out the exchange instructed by the inspection target of the terminal 40 this month.

In the above embodiment, the management computer 10 is composed of an external cloud server, but the management computer 10 may be installed in the office where the administrator terminal 30 is located. In this case, the data necessary for the inspection work of the person in charge of inspection may be stored in an external cloud server so that the cloud server can be accessed from the inspection terminal 40.

Thus, according to the termite control service management support system according to the present invention, it was possible to realize a system capable of improving the efficiency of the termite control service management work and inspection work and taking effective control measures.

The termite control service management support system according to the present invention can be used as a system for managing and supporting termite control services using stations.

1 Building 2 Station 2a Instrument body 3 Opening 4 Bait tree 5, 6 Chemical-containing bait material 10 Management computer 20 Sensor for detecting white ants 25 Sensor for temperature and humidity measurement 30 Administrator terminal 40 Inspection terminal 50 Network 60 Customer terminal Areas including the surroundings of buildings by customer A, B Management support system for white ant control service

Claims (6)

In the termite control service, which installs multiple stations to monitor termites around the building and detects and eliminates termites at each station.
Equipped with a management computer, the administrator terminal and inspection terminal can be connected to the management computer via a network.
The management computer is a customer information management department that manages customer information, a construction information management department that manages construction information of each station, an inspection information management department that manages inspection information of each station, and a database that registers such information. Is equipped with
The inspection terminal can acquire the information necessary for the inspection of each station from the management computer and display it on the screen, and display the inspection items on the screen for each station, enter the inspection information, and enter the inspection. Information can be sent to the management computer,
Furthermore, the management computer is equipped with an information analysis unit that analyzes the occurrence status of termites from the inspection information collected from each station, and an information instruction unit that newly generates instruction information at the time of inspection from the generated analysis information. A management support system for termite control services, which is characterized by being able to send information to inspection terminals. The management support system for the termite control service according to claim 1, wherein the management computer is composed of an external cloud server. The management support system for the termite control service according to claim 1 or 2, wherein the information analysis unit analyzes the termite occurrence tendency or condition from the inspection information collected from each station. When the past tendency or condition of occurrence of white ants analyzed by the information analysis department exceeds the threshold value corresponding to the inspection month, the information indicator generates inspection enhancement instruction information for each inspection month, and the generated inspection enhancement The management support system for the white ant control service according to claim 3, wherein the instruction information is displayed or warned on the inspection terminal. The inspection terminal and the customer's terminal can be connected via a network.
The inspection terminal is provided with a report generation unit that generates an inspection report based on the inspection information, and the report generated by the report generation unit can be output from the inspection terminal or transmitted to the customer's terminal. The management support system for the white ant control service according to any one of claims 1 to 4, wherein the system is characterized by the above. The management support system for the termite control service according to claim 5, wherein the inspection information is simultaneously transmitted to the management computer when the inspection report is output from the inspection terminal or sent to the customer's terminal.

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