JP2021034765A - Compound machine operation system and control program for compound machine operation system - Google Patents

Abstract

To provide a compound machine operation system which attains an operation simpler than a case of setting the functions of a compound machine by voice hierarchically.SOLUTION: An information processing system comprises a memory 34 and a processor 32. The memory 34 stores attribute information of an executed operation job in association with an operation history including the operation content of the operation job. When calling of the operation history is received by voice, the processor 32 recognizes the attribute information of the operation job to be executed, refers to the operation history associated with the attribution information, and executes a recommended operation content.SELECTED DRAWING: Figure 3

Description

The technique of the present invention relates to a multifunction device operation system and a control program for a multifunction device operation system.

In Patent Document 1, all the operation items that can be operated by the device are classified by function, the classification is further subdivided to the final setting items, a hierarchical menu is created, and the setting items in the hierarchical menu are set. In a device operation device with voice guidance that selects or sets a value to operate the device, a voice input unit that inputs the specification of the setting item by voice from the user and a recognition word that voice-recognizes the input voice are output. The voice recognition unit includes a voice recognition unit and a menu control unit that manages a setting item specified by the voice input unit as a position on the hierarchical menu. The voice input unit has a voice-recognized recognition word of the hierarchical menu. A device operating device is disclosed, which is characterized in that when a confirmation operation is performed by a user that matches a setting item, the setting item is explained by voice information and the setting item is confirmed as specified. ing.

JP-A-2004-094057

An object of the present invention is to provide a multifunction device operation system that can be easily operated as compared with the case where the functions of the multifunction device are hierarchically set by voice.

The multifunction machine operation system according to the first aspect of the present disclosure includes a memory and a processor, and the memory associates the attribute information of the executed operation job with the operation history including the operation content of the operation job. The processor recognizes the attribute information of the operation job to be executed when the call of the operation history is received by voice, and executes the operation content associated with the attribute information.

In the multifunction device operation system described in the second aspect of the present disclosure, as a result of recommending with reference to the operation history, the approved operation content is executed.

In the multifunction device operation system described in the third aspect of the present disclosure, the processor recommends the operation content included in the operation history with a higher priority as the operation content is adopted more frequently.

In the multifunction device operation system according to the fourth aspect of the present disclosure, the processor recommends the operation contents included in the operation history with a lower priority as the operation contents are rejected as a result of the recommendation more frequently. To do.

In the multifunction device operation system according to the fifth aspect of the present disclosure, the processor recommends the operation contents included in the operation history with a higher priority as the operation contents are adopted more frequently in a predetermined period.

In the multifunction device operation system according to the sixth aspect of the present disclosure, the processor is adopted when there is an operation content having the same number of adoption times in the predetermined period among the operation contents included in the operation history. It is recommended to raise the priority as the operation content is newer than the date and time.

In the multifunction device operation system according to the seventh aspect of the present disclosure, the memory stores the attribute information and the operation history for each type of scanned document, and the processor executes a scanning function. If so, perform the recommended operation for each type of scanned document.

In the multifunction device operation system according to the eighth aspect of the present disclosure, the processor identifies the attribute information from the scan result obtained by scanning the document.

In the multifunction device operation system according to the ninth aspect of the present disclosure, when the data transmission function to the outside is selected, the processor causes the operator to confirm the operation content before executing the transmission function.

In the multifunction device operation system according to the tenth aspect of the present disclosure, a permission list of destinations is stored in the memory, and when a destination not included in the permission list is selected, the operator is notified. Check the operation job.

In the control program for the combined machine operation system described in the eleventh aspect of the present disclosure, the attribute information of the executed operation job is stored in association with the operation history including the operation content of the operation job, and by voice. When the call of the operation history is accepted, the step of recognizing the attribute information of the operation job to be executed, referring to the operation history associated with the attribute information, and executing the recommended operation content. A control program for a multi-purpose machine operation system that is executed by a computer.

According to the multifunction device operation system according to the first aspect, the functions of the multifunction device can be easily operated as compared with the case where the functions of the multifunction device are set hierarchically by voice.

According to the multifunction device operation system according to the second aspect, the recommended contents obtained with approval can be executed.

According to the multifunction device operation system according to the third aspect, the operation content that is adopted more frequently is more likely to be recommended.

According to the multifunction device operation system according to the fourth aspect, the operation content that is rejected more frequently is less likely to be recommended.

According to the multifunction device operation system according to the fifth aspect, the operation content frequently adopted in a predetermined period is more likely to be recommended.

According to the multifunction device operation system according to the sixth aspect, when there are operation contents having the same number of adoption frequencies in a predetermined period, the operation contents with a newer adoption date and time are more likely to be recommended.

According to the multifunction device operation system according to the seventh aspect, when the scanning function is executed, the operation content according to the type of the scanned document is recommended.

According to the multifunction device operation system according to the eighth aspect, the attribute information of the operation job is specified from the scan result obtained by scanning.

According to the multifunction device operation system according to the ninth aspect, when the data transmission function to the outside is selected, the operator can provide an opportunity to confirm the contents of the job before executing the transmission function.

According to the multifunction device operation system according to the tenth aspect, when the data transmission function to an external destination that is not in the permission list of the destinations registered in the memory is selected, the operator before executing the transmission function. Can provide an opportunity to confirm the contents of the job.

According to the control program for the multifunction device operation system according to the eleventh aspect, it is possible to provide a multifunction device operation system that can be easily operated as compared with the case where the functions of the multifunction device are hierarchically set by voice. it can.

It is a figure which shows the schematic structure of the multifunction device operation system which concerns on 1st Embodiment. It is a block diagram which shows the hardware composition of the multifunction device operation system which concerns on 1st Embodiment. It is a flowchart which shows the process flow of the multifunction device operation system which concerns on 1st Embodiment. It is a flowchart which shows an example of the process flow concerning the extraction of the presentation of the recommended operation contents of the multifunction device operation system which concerns on 1st Embodiment. It is a flowchart which shows an example of the process flow concerning the extraction of the presentation of the recommended operation contents of the multifunction device operation system which concerns on 1st Embodiment. It is a processing flowchart which shows the flow of storing the history of the operation contents of the multifunction device operation system which concerns on 1st Embodiment. This is an example of a table showing the operation history (= log database) registered in the memory of the multifunction device operation system according to the first embodiment. This is an example of a table showing a voice guidance database registered in the memory 34 of the multifunction device operation system according to the first embodiment. It is a flowchart which shows the process flow of the multifunction device operation system which concerns on 2nd Embodiment. It is a table which shows an example of the database concerning the type of the document registered in the memory of the multifunction device operation system which concerns on 2nd Embodiment. It is a flowchart which shows the process flow of the multifunction device operation system which concerns on 3rd Embodiment. It is a table which shows an example of the database concerning the memory 34 of the multifunction device operation system which concerns on 3rd Embodiment and the data transmission function registered.

Hereinafter, an example of an embodiment of the technique of the present invention will be described with reference to the drawings. The same reference numerals are given to the same or equivalent components and parts in each drawing. In addition, the dimensional ratios in the drawings are exaggerated for convenience of explanation and may differ from the actual ratios.

<First Embodiment>
The multifunction device operation system 10 according to the first embodiment of the present invention will be described with reference to FIGS. 1 to 8.

As shown in FIG. 1, the multifunction device operation system 10 according to the first embodiment includes a processor 32, a memory 34, a microphone 36, and a speaker 38, which are built in the multifunction device 20. The multifunction device operation system 10 is communicably connected to the external server 30 via the network 50.

In the present embodiment, the processor 32 and the memory 34 will be described as being built in the multifunction device 20, but the configuration is not limited to this. For example, an external server may be configured to include a part or all of the processor 32 or the memory 34. In this case, the processor 32 or the memory 34 and the multifunction device 20 may be communicably connected via the network 50.

The multifunction device operation system 10 is a system that causes the multifunction device 20 to execute a desired process in response to an instruction from the operator P. For example, the operation instruction by the voice of the operator P is received through the microphone 36, and the multifunction device 20 is made to execute the process. At this time, if necessary, voice is output from the speaker 38, and the operator P is requested to select or approve something. Further, the voice input of the operator P is received via the microphone 36, and the selected or approved process is executed.

Next, the hardware configuration of the multifunction device operation system 10 will be described.

As shown in FIG. 2, the multifunction device operation system 10 includes a CPU (Central Processing Unit) 11, a ROM (Read Only Memory) 12, a RAM (Random Access Memory) 13, a storage 14, and a communication interface 15. Consists of. Each configuration is communicably connected to each other via a bus 18.

The CPU 11 is a central arithmetic processing unit that executes various programs and controls each part. That is, the CPU 11 reads the program from the ROM 12 or the storage 14, and executes the program using the RAM 13 as a work area. The CPU 11 controls each of the above configurations and performs various arithmetic processes according to the program recorded in the ROM 12 or the storage 14. In the present embodiment, the information processing program is stored in the ROM 12 or the storage 14.

Various programs and various data are stored in the ROM 12. A program or data is temporarily stored in the RAM 13 as a work area. The storage 14 is configured to include an HDD (Hard Disk Drive) or an SSD (Solid State Drive), and stores various programs including an operating system or various data.

The communication interface 15 is an interface for communicating with other devices such as an external server, and for example, standards such as Ethernet (registered trademark), FDDI, and Wi-Fi (registered trademark) are used.

Next, the functional configuration of the system 10 will be described.

The multifunction device operation system 10 includes a processor 32 including a CPU 11 and a memory 34 including a ROM 12, a RAM 13, and a storage 14. The function executed by the processor 32 is realized by the CPU 11 reading the information processing program stored in the ROM 12 or the storage 14, expanding the information processing program in the RAM 13, and executing the program.

Attribute information and operation history associated with each attribute information are registered in the memory 34 in advance. The "attribute information" referred to here is not limited to the operator P who actually operates the multifunction device 20, but is the group to which the operator P belongs, or the multifunction device that does not actually operate the multifunction device 20. The requester of the process to be executed in 20 is also included. For example, the attribute information includes the case where the process required for the multifunction device 20 is "scan", the case where the document to be scanned belongs to a person or an organization, and the like.

The "attribute information" is input to the multifunction device operation system 10 via a microphone 36, an input unit (not shown), a scanner built in the multifunction device 20, or a communication interface 15, and is registered in the memory 34. Further, in the "operation history associated with each attribute information", the history of what kind of operation the multifunction device 20 has executed is weighted for each attribute information according to the period, the number of times, the hiring record, and the like. It is performed and registered in the memory 34. Here, the weighting according to each history described above is performed by the processor 32 according to a predetermined rule.

Next, the operation of the multifunction device operation system 10 will be described.

In the present embodiment, the processing is performed by the CPU 11 reading the information processing program from the ROM 12 or the storage 14, deploying it in the RAM 13 and executing it.

FIG. 3 is a flowchart showing a processing flow in the multifunction device operation system 10 according to the first embodiment.

The process shown in FIG. 3 is started when the input of the operation job by the operator P is received by the multifunction device operation system 10 via the microphone 36. The "operation job" here means an instruction input by the operator P.

In step S101, the CPU 11 acquires and recognizes the attribute information of the operation job as the processor 32. Here, various methods are allowed as a method of acquiring the attribute information of the operation job. For example, there is a method of accepting the input of the operator P via an input device such as a microphone 36 or a touch panel provided separately, or a method of analyzing and acquiring the document data scanned when using the scanner function. ..

In step S102, the processor 32 receives the input of the operation job by the voice of the operator P via the microphone 36. Then, the processor 32 shifts the process to step S103.

In step 103, if the received operation job is a call to the operation history (step S103: YES), the processor 32 shifts the process to step S104.

In step S104, the processor 32 refers to the memory 34, refers to the operation history associated with the attribute information of the operation job, and presents the recommended operation content to the operator P. Then, the processor 32 shifts the process to step 106. The operation content referred to here refers to the content of the processing executed by the multifunction device 20. Further, as the method of "presenting to the operator P" referred to here, various methods are allowed. For example, a method of presenting by voice through a speaker 38, a method of presenting character information to a display device provided separately, or the like is permitted. Hereinafter, in the present embodiment, when the presentation is made to the operator P, the same method is adopted unless otherwise specified.

When the approval by the operator P is accepted in step S106 (step S106: YES), the processor 32 shifts the process to step S109. As the method of "accepting approval by the operator P" here, various methods are allowed. For example, there is a method of accepting the input of the operator P via an input device such as a microphone 36 or a touch panel provided separately, or a method of analyzing and acquiring the document data scanned when using the scanner function. .. Hereinafter, in the present embodiment, when the operator P approves, the same method is adopted unless otherwise specified.

In step S109, the processor 32 executes the operation content approved by the operator P. Then, the processor 32 ends the process shown in FIG.

On the other hand, in step 103, if the accepted operation job is not a call to the operation history (step S103: NO), the processor 32 shifts the process to step S105. A specific example of "when the accepted operation job is not a call of the operation history" is a case where the operation content is specifically instructed.

In step S105, the processor 32 executes the operation content specified by the operator P. Then, the processor 32 ends the process shown in FIG.

On the other hand, if the approval by the operator P is not accepted in step S106 (step S106: NO), the processor 32 shifts the process to step S107. The term "when the approval by the operator P is not accepted" means the case where the approval is not input by the operator P, or the case where the operator P denies the approval.

In step S107, the processor 32 refers to the operation history associated with the attribute information of the operation job, and presents the operation content recommended next to the operation content presented last time to the operator P. Then, the processor 32 shifts the process to step S108.

When the approval by the operator P is accepted in step S108 (step S108: YES), the processor 32 shifts the process to step S109.

On the other hand, if the approval by the operator P is not accepted (step S108: NO), the processor 32 returns the process to step S107.

Of the processes shown in FIG. 3, the processes from step S106 to step S109 are steps in which the processor 32 obtains the approval of the operator P for the operation content recommended in step S104. These steps can be omitted. In this case, the process of step S104 can be replaced with a step in which the processor 32 "executes the recommended operation content". As a result, the processor 32 can execute the operation content associated with the attribute information of the operation job without obtaining the approval of the operator P.

In this case, in step S104, the processor 32 refers to the memory 34 and executes the operation content associated with the attribute information of the operation job. Then, the processor 32 ends the process shown in FIG.

(Extraction of recommended operation contents)
Next, a specific example of the extraction method of "presentation of recommended operation contents" extracted by the processor 32 in step S104 described above will be described.

FIG. 4 is a flowchart showing in detail an example of a flow for determining the recommended operation content, which is performed in step S104 (= recommended operation content presentation process) shown in FIG.

In step S201, the processor 32 refers to the memory 34 and extracts the operation content associated with the attribute information of the operation job, which is the operation content most frequently adopted. Then, the processor 32 shifts the process to step S202. The "number of times of adoption" referred to here is the number of operation contents performed by the processor 32 in the past, or the number of times the processor 32 proposes the operation contents to the operator P and the operator approves the operation contents. Say that.

In step S202, when there are a plurality of operation contents most frequently adopted (step S202: YES), the processor 32 shifts the process to step S203.

In step S203, the processor 32 lowers the priority as the operation content is rejected (= the number of times it is presented but not adopted). Then, the processor 32 shifts the process to step S204.

In step S204, the processor 32 presents the extracted operation content to the operator P as a recommended operation content.

On the other hand, in step S202, when a plurality of operation contents having the highest number of times of adoption do not exist (step S202: NO), the processor 32 shifts the process to step S204.

FIG. 5 is a further modification of the extraction method of the “presentation of recommended operation contents” extracted by the processor 32 in step S104 described above. The process shown in FIG. 5 can be additionally introduced in addition to the process shown in FIG.

In step S301, when there are a plurality of operation contents extracted in the previous step (step S301: YES), the processor 32 shifts the process to step S302.

In step S302, the processor 32 extracts the operation content with a higher priority as the number of times of adoption increases in a predetermined period set in advance. Then, the processor 32 shifts the process to step S303.

If there are a plurality of extracted operation contents in step S303 (step S303: YES), the processor 32 shifts the process to step S304.

In step S304, the operation content with a newer adopted date and time is extracted with a higher priority. Then, the processor 32 shifts the process to step S305.

In step S305, the processor 32 presents the extracted operation contents to the operator P.

On the other hand, in step S301, when a plurality of extracted operation contents do not exist (step S301: NO), the processor 32 shifts the process to step S305.

On the other hand, in step S303, when a plurality of extracted operation contents do not exist (step S303: NO), the processor 32 shifts the process to step S305.

Here, in the above description, the process of FIG. 5 has been described as being performed after the process of FIG. 4, but it may be performed before the process of FIG. Further, each step of step S201, step S203, step S302 and step S304 can adopt any one step arbitrarily selected or a combination of a plurality of steps.

(Memory flow)
FIG. 6 is a processing flowchart showing a flow in which the history of operation contents is stored in the memory 34 in the present embodiment. In the present embodiment, the processing is performed by the CPU 11 reading the information processing program from the ROM 12 or the storage 14, deploying it in the RAM 13 and executing it.

The process shown in FIG. 6 is executed when the operation content is input or approved by the operator P.

In step S111, the operation content input by the operator is executed. Then, the processor 32 shifts the process to step S112.

In step 112, the executed operation content is associated with the attribute information and stored in the memory 34. Then, the processor 32 shifts the process to step S113.

In step S113, the processor 32 determines whether or not the executed operation content is an operation content that has been adopted in the past. When the executed operation content has been adopted in the past (step S113: YES), the processor 32 shifts the process to step S114.

In step S114, the processor 32 updates the number of times the executed operation content is adopted and registers the operation history in the memory 34. Then, the processor 32 shifts the process to step S116.

On the other hand, in step S113, when the executed operation content has not been adopted in the past (step S113: NO), the processor 32 shifts the process to step S115.

In step S115, the processor 32 newly registers the itemd operation content in the memory 34. Then, the processor 32 shifts the process to step S116.

In step S116, the processor 32 registers the voice guidance of the executed operation content in the memory 34. Then, the processor 32 ends the process shown in FIG. The voice guidance referred to here is used, for example, when presenting the recommended operation content to the operator P via the speaker 38. In this process, "voice guidance" is illustrated, but the present invention is not limited to this. For example, instead of the "voice guidance", guidance based on image or character information for visually presenting the recommended operation content via a touch panel mounted on the multifunction device 20 may be adopted.

(Registration information of operation history)
FIG. 7 is an example of a table showing the operation history (= log database) registered in the memory 34. When the operation job input by the operator P is executed, the executed operation job is assigned a management number (for example, the number "001") and registered in the Index column. Then, the attribute information (for example, the user name "Jane") associated with the executed operation job is registered in the User column. Then, the executed operation content (for example, the operation name "document save operation" and the setting "save destination information") is registered in the Operation column. Further, when the executed operation job has a record of being adopted in the past, the number of times of adoption (for example, the number of times of adoption "3") is registered in the Count column. When the operator P receives the call of the operation history, the processor 32 refers to these operation histories and presents and executes the recommended operation contents.

(Voice guidance registration information)
FIG. 8 is an example of a table showing a voice guidance database registered in the memory 34. When the processor 32 creates the voice guidance for the recommended operation content, a management code (for example, the number "A01") for managing the content of the voice guidance is registered in the Id column. Then, a number for managing the executed operation job (for example, the number "001") is assigned and registered in the Index column. Further, a numerical value (for example, the numerical value "1") indicating the priority regarding the recommendation of the registered voice guidance is registered in the Priority column. This numerical value is appropriately determined by the processor 32 according to the number of times the operation job is adopted and the like. Further, the number of times (for example, the number of times "0") not approved by the operator P by presenting the "voice guidance" is registered in the Cancel Count column. The processor 32 may change the priority according to this number of times. For example, the processor 32 can lower the priority as the number of times it is not approved increases.

<Second Embodiment>
The multifunction device operation system 10 according to the second embodiment of the present invention will be described with reference to FIGS. 9 and 10. Since the multifunction device operation system according to the second embodiment is a modification of the multifunction device operation system according to the first embodiment, duplicate contents will be appropriately numbered and the description thereof will be omitted.

The second embodiment assumes that the operation content performed by the operator P particularly includes a scanning function. The "scan function" here is not limited to the case where the operation job input by the operator P is a scan of a document or the like. That is, when another operation job whose operation job is not the scan function is input, the process is executed to achieve the other operation job. For example, when the operator P inputs the "copy function" as an operation job, a scanning step performed by the processor 32 is included as one step for achieving the copy function.

Since the hardware configuration and the functional configuration of the multifunction device operation system 10 in the present embodiment are basically the same as those in the first embodiment, the description thereof will be omitted.

Hereinafter, the operation of the system 10 according to the present embodiment will be described.

In the present embodiment, the processing is performed by the CPU 11 reading the information processing program from the ROM 12 or the storage 14, deploying it in the RAM 13 and executing it.

FIG. 9 is a flowchart showing a processing flow in the multifunction device operation system 10 according to the present embodiment.

The process shown in FIG. 9 is started when the input of the operation job by the operator P is accepted by the multifunction device operation system 10.

In step S401, the CPU 11 determines whether or not the received operation job includes the execution of the scan function as the processor 32. If the operation job includes executing a scan operation (step S401: YES), the processor 32 shifts the process to step S402.

In step S402, the processor 32 determines the type of document scanned. Then, the processor 32 shifts the process to step S403. As a method for discriminating the type of document referred to here, a method of performing character recognition processing on the scanned document data and discriminating from the recognized characters or information can be adopted. For example, the type can be determined from the titles such as "invoice", "medical certificate", or "order form" described at the beginning of the document. Further, by defining the type of the document including a specific figure, ruled line, etc. in advance, the type of the document can be determined.

In step S403, the processor 32 identifies the attribute information from the scanned document according to the type determined in step S402. Then, the processor 32 shifts the process to step S404. Here, for the identification of the attribute information, a method of performing character recognition processing on the scanned document data and discriminating from the recognized characters or information can be adopted. For example, it is possible to adopt a method of discriminating the part indicating the attribute information of the document such as "name" or "applicant" from the scanned document and specifying the name, number, etc. described therein as the attribute information. it can.

In step S404, the processor 32 refers to the memory 34 and presents the operation history associated with the attribute information of the operation job to the operator P as the recommended operation content. Then, the processor 32 shifts the process to step 106.

On the other hand, if the received operation job does not include the execution of the scan function in step S401 (step S401: NO), the processor 32 shifts the process to step S105.

Since the processes of steps S106 to S109 are the same as those of the first embodiment, the description thereof will be omitted.

(Registration information of document type)
FIG. 10 is a table showing an example of a database relating to the types of documents registered in the memory 34. When the scanning function is executed, a management code (for example, characters and number "C01") for managing the analyzed document data is registered in the Id column. Then, a number for managing the executed operation content (for example, the number "001") is assigned and registered in the Index column. Further, information regarding the type of the document analyzed by the executed scanning function (for example, the type "transportation expense settlement report") is registered in the Keyword column.

<Third Embodiment>
The multifunction device operation system 10 according to the third embodiment of the present invention will be described with reference to FIGS. 11 and 12. Since the multifunction device operation system according to the third embodiment is a modified example of the multifunction device operation according to the first embodiment and the second embodiment, the overlapping contents will be described by appropriately assigning the same numbers. Omit.

The third embodiment assumes that the operation content performed by the operator P includes a function of transmitting data to the outside of the multifunction device 20 in particular. The "data transmission function to the outside" here is not limited to the case where the operation job input by the operator P is data transmission to the outside such as a document. That is, it includes a step executed to achieve the other operation job when another operation job whose operation job itself is not data transmission to the outside is input. For example, when the operator P inputs the "data conversion function" as an operation job, the data is transferred to an external data conversion server via the network 50 as one step for achieving the data conversion function. This includes the case of transmitting and then receiving the converted data from the external server again via the network 50.

Since the hardware configuration and functional configuration of the multifunction device operation system 10 in this embodiment are basically the same as those in the first embodiment and the second embodiment, the description thereof will be omitted.

Hereinafter, the operation of the system 10 according to the present embodiment will be described.

In the present embodiment, the processing is performed by the CPU 11 reading the information processing program from the ROM 12 or the storage 14, deploying it in the RAM 13 and executing it.

FIG. 11 is a flowchart showing a processing flow in the multifunction device operation system 10 according to the present embodiment.

The process shown in FIG. 11 is started when the input of the operation job by the operator P is received by the multifunction device operation system 10 via the microphone 36.

In step S501, the CPU 11 determines whether or not the input operation content has selected the data transmission function to the outside as the processor 32. When the data transmission function to the outside is selected (step S501: YES), the processor 32 shifts the process to step S502. On the other hand, when the data transmission function to the outside is not selected (step S501: NO), the processor 32 ends the process shown in FIG.

In step S502, the processor 32 determines whether the destination selected by the operator P is a destination that is not in the allowed list of destinations stored in the memory 34. If the selected destination is not in the allow list (step S502: YES), the processor 32 shifts processing to step S503. On the other hand, when the selected destination is in the allow list (step S502: NO), the processor 32 shifts the process to step S505.

In step S503, the processor 32 causes the operator P to confirm the operation content. The operation content in this step S503 specifically refers to confirmation of the transmission destination and transmission data. Then, the processor 32 shifts the process to step S504.

If the operator P approves in step S504 (step S504: YES), the processor 32 shifts the process to step S505.

In step S505, the processor 32 executes data transmission to the outside. Then, the processor 32 ends the process shown in FIG.

On the other hand, in step S504, if there is no approval by the operator P (step S504: NO), the processor 32 shifts the process to step S506.

In step S506, the processor 32 stops transmitting data to the outside. Then, the processor 32 ends the process shown in FIG.

(Registration information for data transmission function)
FIG. 12 is a table showing an example of a database relating to the data transmission function registered in the memory 34. When the data transmission function is executed, a management code (for example, characters and number "C01") for managing the executed data transmission function is registered in the Id column. Then, a number for managing the executed operation content (for example, the number "001") is assigned and registered in the Index column. Further, information about the executed data transmission function (for example, "document transmission") is registered in the Operation column. Further, the information of the destination to which the data is transmitted (for example, "external server A") is registered in the Addless column. The processor 32 refers to this information as a permission list of destinations, and determines whether or not the specified destination is in the permission list.

<Other aspects>
Although the multifunction device operation system 10 and the above according to each embodiment have been described above, it goes without saying that they can be implemented in various modes without departing from the gist of the present invention.

In each embodiment, a special processing flow according to the function selected by the operator P has been described, but these processing flows may be implemented in combination. In this case, the order of processing can be combined in any order for each embodiment. Further, it may be introduced in a form of being inserted in the middle of the processing flow of each embodiment.

Further, in each embodiment, the processor 32 and the memory 34 have been described as one, but they may be mounted on a plurality of servers or the like, which are divided according to each function or the processing step in charge. Further, the processing described in each embodiment can also be realized by a dedicated hardware circuit. In this case, it may be executed on one hardware or may be executed on a plurality of hardware.

Further, the program for operating the multifunction machine operation system 10 may be provided by a computer-readable recording medium such as a USB (Universal Serial Bus) memory, a flexible disk, or a CD-ROM (Compact Disc Read Only Memory). It may be provided online via a network such as the Internet. In this case, the program recorded on the computer-readable recording medium is usually transferred to a memory, a storage, or the like and stored. Further, this program may be provided as a single application software, or may be incorporated in the software of each device as a function of the multifunction device operation system 10.

Further, in each of the above embodiments, the processor refers to a processor in a broad sense, and is a general-purpose processor (for example, CPU: Central Processing Unit, etc.) or a dedicated processor (for example, GPU: Graphics Processing Unit, ASIC: Application Special Integrated). It includes a CPU, FPGA: Field Programmable Gate Array, programmable logic device, etc.).
Further, the operation of the processor in each of the above embodiments may be performed not only by one processor but also by a plurality of processors existing at physically separated positions in cooperation with each other. Further, the order of each operation of the processor is not limited to the order described in each of the above embodiments, and may be changed as appropriate.

10 Multifunction device operation system (= equivalent to an example of a multifunction device system)
32 processors (= equivalent to an example of a processor)
34 memory (= equivalent to an example of memory)

Claims (11)

Equipped with memory and processor
The memory stores the attribute information of the executed operation job in association with the operation history including the operation content of the operation job.
The processor is a multifunction device operation system that recognizes the attribute information of an operation job to be executed when the operation history call is received by voice, and executes the operation content associated with the attribute information. The multifunction device operation system according to claim 1, wherein the processor executes an approved operation content as a result of being recommended with reference to the operation history. The multifunction device operation system according to claim 2, wherein the processor is recommended by raising the priority of the operation contents included in the operation history as the operation contents are adopted more frequently. The multifunction device operation system according to claim 3, wherein the processor recommends the operation content included in the operation history with a lower priority as the operation content is rejected more frequently as a result of the recommendation. The multifunction device operation system according to claim 2, wherein the processor is recommended by raising the priority of the operation contents included in the operation history and which are adopted more frequently in a predetermined period. The processor recommends that, among the operation contents included in the operation history, when there are a plurality of operation contents having the same number of times of adoption in the predetermined period, the operation contents having the newer adopted date and time have higher priority. The multifunction device operation system according to claim 5. The memory stores the attribute information and the operation history for each type of scanned document.
The multifunction device operation system according to claim 2, wherein the processor executes the recommended operation contents for each type of the scanned document when the scanning function is executed. The multifunction device operation system according to claim 7, wherein the processor identifies the attribute information from a scan result obtained by scanning a document. When the data transmission function to the outside is selected,
The multifunction device operation system according to claim 2, wherein the processor causes an operator to confirm an operation content before executing a transmission function. The permission list of the destination is stored in the memory.
The multifunction device operation system according to claim 9, wherein when a destination not included in the permission list is selected, the operator confirms the operation job. A step of storing the attribute information of the executed operation job in association with the operation history including the operation content of the operation job, and
A step of recognizing the attribute information of the operation job to be executed and executing the operation content associated with the attribute information when the operation history call is received by voice.
A control program for a multifunction device operation system that causes a computer to execute.