JP2021002387A - Mobile terminal, program, and shopping support method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a server device capable of supporting a customer's shopping. In a transaction management server 20, which is a type of server device, a first communication interface 203 receives a product code from a customer terminal that has read a product code that can identify products arranged in a store. The control unit 201 sequentially registers the products specified by the received product code in the secured product table 209 as candidates for the products to be sold. When the first communication interface 204 receives the purchase of the registered product candidate for sale from the customer terminal, the first communication interface 204 stores it in the transaction table 210. The operation unit 206 accepts an input that the packing of the product stored in the transaction table 210 is completed. The first communication interface 203 transmits a packing completion notification notifying the completion of packing to the customer terminal on condition that the completion of packing is received from the operation unit 206. [Selection diagram] Fig. 3

Description

Embodiments of the present invention relate to server devices and programs.

Conventionally, when shopping at a retail store such as a supermarket, a customer puts a product he / she wants to purchase in a shopping cart and collects it. Then, the customer packed the products in the shopping cart in other containers such as shopping bags after checkout and took them home.

By the way, even in stores having a plurality of retail stores such as shopping malls, product accounting is performed for each retail store. Therefore, every time a customer purchases a product at a retail store, the number of products to be carried increases, which is a burden.

An object to be solved by the present invention is to provide a server device and a program capable of assisting a customer's shopping.

The server device of the embodiment includes a first receiving means, a registration means, a second receiving means, an input means, and a transmitting means. The first receiving means receives the product code read by the mobile terminal from the mobile terminal that reads the product code that can identify the products arranged in the store. The registration means sequentially registers the products specified by the product code received by the first receiving means as candidates for the products to be sold. The second receiving means receives from the mobile terminal that it purchases a candidate for a product to be sold registered by the registration means. The input means accepts an input that the packing of the purchased product is completed among the candidates for the product to be sold registered by the registration means. The transmitting means transmits a packing completion notice notifying that the packing is completed to the mobile terminal, provided that the input means has received the completion of the packing.

FIG. 1 is an explanatory diagram showing an example of a shopping support system according to an embodiment. FIG. 2 is a block diagram showing an example of the hardware configuration of the customer terminal. FIG. 3 is a block diagram showing an example of the hardware configuration of the transaction management server. FIG. 4 is an explanatory diagram showing an example of the data structure of the secured product table. FIG. 5 is a block diagram showing an example of the hardware configuration of the store terminal. FIG. 6 is a block diagram showing an example of the hardware configuration of the data server. FIG. 7 is a block diagram showing a characteristic functional configuration of each device of the shopping support system. FIG. 8 is an explanatory diagram showing an example of the product screen. FIG. 9 is an explanatory diagram showing an example of the securing detail screen. FIG. 10 is an explanatory diagram showing an example of a packing screen. FIG. 11 is a flowchart showing an example of the product registration process. FIG. 12 is a flowchart showing an example of the registration change process. FIG. 13 is a flowchart showing an example of the purchase process. FIG. 14 is a flowchart showing an example of the packing process. FIG. 15 is a flowchart showing an example of the delivery process.

Hereinafter, the server device and the program according to the embodiment will be described in detail with reference to the drawings. The embodiment described below is an embodiment of the server device and the program, and does not limit the configuration, specifications, and the like.

FIG. 1 is an explanatory diagram showing an example of the shopping support system 1 according to the embodiment. The shopping support system 1 includes a customer terminal 10, a transaction management server 20, a store terminal 30, and a data server 40. The customer terminal 10 and the transaction management server 20 are communicably connected to each other via the network 50. For example, the network 50 is a wireless LAN (Local Area Network) or the like that connects each device via a relay device such as an access point. The network 50 is not limited to the wireless LAN, and the customer terminal 10 and the transaction management server 20 may be connected by other communication standards. The transaction management server 20, the store terminal 30, and the data server 40 are communicably connected to each other via the store network 60. For example, the store network 60 is the Internet, VPN (Virtual Private Network), or the like. The network 50 is not limited to the Internet and VPN, and the transaction management server 20, the store terminal 30, and the data server 40 may be connected by other communication standards. Further, the shopping support system 1 shown in FIG. 1 includes a customer terminal 10, a transaction management server 20, a store terminal 30, and a data server 40, but the number is not limited. For example, the shopping support system 1 may include a plurality of customer terminals 10, a transaction management server 20, a store terminal 30, and a data server 40.

The customer terminal 10 is a portable mobile terminal such as a smartphone used by a customer who visits a retail store. The customer terminal 10 has an imaging function. The customer terminal 10 can read the product code that can identify the product by imaging the code symbol attached to the product arranged in the store. Then, the customer terminal 10 can designate the read product as the product desired to be purchased according to the operation of the customer. The customer terminal 10 is not limited to a smartphone, but may be a mobile phone, a tablet terminal, or the like.

The transaction management server 20 is a server device such as a personal computer that manages transactions using the customer terminal 10. The transaction management server 20 has, for example, a transaction management function, a screen generation function, an email transmission function, and the like. The transaction management function is a function for managing transactions using the customer terminal 10. The screen generation function is a function of generating a screen or the like to be displayed on the customer terminal 10, the store terminal 30, or the like. The e-mail transmission function is a function of transmitting an e-mail notifying the contact information from the retail store to the customer terminal 10. The transaction management server 20 may be provided by a cloud service or the like that provides computer resources such as hardware and software. Further, the transaction management server 20 may be composed of a plurality of server devices and the like. Further, the transaction management server 20 may be composed of different server devices for each function.

The store terminal 30 is, for example, a POS (Point Of Sales) terminal installed in a retail store. The store terminal 30 has an accounting function for executing accounting for goods. The store terminal 30 is not limited to the POS terminal, and may be an accounting device, a personal computer, or the like used for payment of goods or the like. Further, the store terminal 30 may be configured by a device different for each function. Further, when the store terminal 30 is composed of a plurality of units, different models such as a POS terminal and a personal computer may be mixed.

The data server 40 is a server device such as a personal computer that stores various information. The data server 40 stores, for example, product information about a product and customer information about a customer. The data server 40 may be provided by a cloud service or the like that provides computer resources such as hardware and software. Further, the data server 40 may be composed of a plurality of server devices and the like.

Next, the hardware configurations of various devices included in the shopping support system 1 will be described.

FIG. 2 is a block diagram showing an example of the hardware configuration of the customer terminal 10. The customer terminal 10 includes a control unit 101, a storage unit 102, a communication interface 103, a display unit 104, a touch panel 105, and an imaging unit 106. The control unit 101, the storage unit 102, the communication interface 103, the display unit 104, the touch panel 105, and the imaging unit 106 are connected to each other via a system bus 107 such as a data bus or an address bus.

The control unit 101 controls the overall operation of the customer terminal 10 and realizes various functions of the customer terminal 10. The control unit 101 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), and a RAM (Random Access Memory). The CPU comprehensively controls the operation of the transaction management server 20. The ROM is a storage medium for storing various programs and data. RAM is a storage medium that temporarily stores various programs and rewrites various data. Then, the CPU executes the program stored in the ROM, the storage unit 102, or the like using the RAM as a work area (work area).

The storage unit 102 is a storage device such as an HDD or SSD. The storage unit 102 stores the control program 108. The control program 108 is a program for realizing the functions provided in the operating system and the customer terminal 10. The control program 108 includes a program for realizing the characteristic functions according to the present embodiment.

The communication interface 103 is an interface for communicating with the transaction management server 20 or the like connected to the network 50.

The display unit 104 is, for example, a liquid crystal display device. The display unit 104 is not limited to the liquid crystal display device, and may be an organic EL display device or the like.

The touch panel 105 detects the operated (touched) portion on the display unit 104, and determines that the operation corresponding to the display element displayed by the display unit 104 has been input. As a result, the touch panel 105 accepts the key operation assuming that the key displayed by the display unit 104 has been operated.

The image pickup unit 106 is an image sensor having an image pickup element such as a CCD (Charge Coupled Device) or a CMOS (Complementary MOS).

FIG. 3 is a block diagram showing an example of the hardware configuration of the transaction management server 20. The transaction management server 20 includes a control unit 201, a storage unit 202, a first communication interface 203, a second communication interface 204, a display unit 205, and an operation unit 206. The control unit 201, the storage unit 202, the first communication interface 203, the second communication interface 204, the display unit 205, and the operation unit 206 mutually communicate with each other via a system bus 207 such as a data bus or an address bus. You are connected.

The control unit 201 controls the overall operation of the transaction management server 20 and realizes various functions of the transaction management server 20. The control unit 201 includes a CPU, a ROM, and a RAM. The CPU comprehensively controls the operation of the transaction management server 20. The ROM is a storage medium for storing various programs and data. RAM is a storage medium that temporarily stores various programs and rewrites various data. Then, the CPU executes the program stored in the ROM, the storage unit 202, or the like using the RAM as a work area (work area).

The storage unit 202 is a storage device such as an HDD or SSD. The storage unit 202 stores the control program 208, the secured product table 209, and the transaction table 210. The control program 208 is a program for realizing the functions provided in the operating system and the transaction management server 20. The control program 208 includes a program for realizing the characteristic functions according to the present embodiment.

Here, FIG. 4 is an explanatory diagram showing an example of the data structure of the secured product table 209. The secured product table 209 is information in which one or more products instructed by the customer as products to be purchased are registered. Specifically, the secured product table 209 stores one or a plurality of secured product information in association with each customer code that can identify the customer. As the secured product information, the product code, the name, the points, and the unit price are registered. The score is information indicating the number of products, the weight, and the like.

The transaction table 210 is information in which transactions for purchasing the products registered in the secured product table 209 are registered. Specifically, the transaction table 210 stores the customer code registered in the secured product table 209 and the secured product information registered in the secured product table 209 in association with each transaction code that can identify the transaction. There is.

The first communication interface 203 is an interface for communicating with a customer terminal 10 or the like connected to the network 50. The second communication interface 204 is an interface for communicating with each device connected to the store network 60.

The display unit 205 is, for example, a liquid crystal display device. The display unit 205 is not limited to the liquid crystal display device, and may be an organic EL display device or the like. The operation unit 206 is an input device such as a keyboard and a mouse.

FIG. 5 is a block diagram showing an example of the hardware configuration of the store terminal 30. The store terminal 30 includes a control unit 301, a storage unit 302, a communication interface 303, an operation unit 304, a first display unit 305, a second display unit 306, a printer 307, a card reader / writer 308, and a scanner. 309 and. The control unit 301, the storage unit 302, the communication interface 303, the operation unit 304, the first display unit 305, the second display unit 306, the printer 307, the card reader / writer 308, and the scanner 309 are data. They are connected to each other via a system bus 310 such as a bus or an address bus.

The control unit 301 controls the overall operation of the store terminal 30 and realizes various functions of the store terminal 30. The control unit 301 includes a CPU, a ROM, and a RAM. The CPU comprehensively controls the operation of the store terminal 30. The ROM is a storage medium for storing various programs and data. RAM is a storage medium that temporarily stores various programs and rewrites various data. Then, the CPU executes the program stored in the ROM, the storage unit 302, or the like using the RAM as a work area (work area).

The storage unit 302 is a storage device such as an HDD or SSD. The storage unit 302 stores the control program 311. The control program 311 is a program for realizing the functions provided in the operating system and the store terminal 30. The control program 311 includes a program for realizing the characteristic functions according to the present embodiment.

The communication interface 303 is an interface for communicating with each device and the like connected to the store network 60.

The operation unit 304 is an input device such as a keyboard.

The first display unit 305 is a liquid crystal display device or the like in which a touch panel is laminated on a display surface. The first display unit 305 displays various screens toward the store clerk, for example. The second display unit 306 is a liquid crystal display device or the like in which a touch panel is laminated on the display surface. The second display unit 306 displays various screens for the customer, for example.

The printer 307 prints and issues a receipt and a journal for each transaction unit. The card reader / writer 308 is a device that reads and writes information stored in a storage medium of a card used for payment of a credit card or the like.

The scanner 309 optically reads the code information from the code symbol such as the bar code attached to the product brought by the customer.

FIG. 6 is a block diagram showing an example of the hardware configuration of the data server 40. The data server 40 includes a control unit 401, a storage unit 402, a communication interface 403, a display unit 404, and an operation unit 405. The control unit 401, the storage unit 402, the communication interface 403, the display unit 404, and the operation unit 405 are connected to each other via a system bus 406 such as a data bus or an address bus.

The control unit 401 controls the overall operation of the data server 40 and realizes various functions of the data server 40. The control unit 401 includes a CPU, a ROM, and a RAM. The CPU comprehensively controls the operation of the data server 40. The ROM is a storage medium for storing various programs and data. RAM is a storage medium that temporarily stores various programs and rewrites various data. Then, the CPU executes the program stored in the ROM, the storage unit 402, or the like using the RAM as a work area (work area).

The storage unit 402 is a storage device such as an HDD or SSD. The storage unit 402 stores the control program 407, the product master 408, and the customer master 409. The control program 407 is a program for realizing the functions provided in the operating system and the data server 40. The control program 407 includes a program for realizing the characteristic functions according to the present embodiment.

The product master 408 stores product information related to the product for each product code that can identify the product. Product information includes information such as name, unit price, place of origin, and raw materials.

The customer master 409 stores customer information about the customer for each customer code that can identify the customer. Customer information includes information such as name, address, age, and e-mail address.

The communication interface 403 is an interface for communicating with each device connected to the store network 60.

The display unit 404 is, for example, a liquid crystal display device. The display unit 404 is not limited to the liquid crystal display device, and may be an organic EL display device or the like. The operation unit 405 is an input device such as a keyboard and a mouse.

Next, the characteristic functions of each device of the shopping support system 1 will be described. Here, FIG. 7 is a block diagram showing a characteristic functional configuration of each device of the shopping support system 1.

The control unit 101 of the customer terminal 10 expands the control program 108 stored in the storage unit 102 into the RAM and operates according to the control program 108 to generate each functional unit in the RAM. Specifically, the control unit 101 of the customer terminal 10 includes a communication control unit 1001, a read control unit 1002, an operation control unit 1003, and a display control unit 1004 as functional units.

The communication control unit 1001 controls the communication interface 103 to communicate with the transaction management server 20 and the like. For example, the communication control unit 1001 transmits various notifications to the transaction management server 20, and receives screen information for displaying various screens from the transaction management server 20.

The reading control unit 1002 reads the product code from a code symbol such as a barcode included in the image data captured by the imaging unit 106.

The operation control unit 1003 controls the touch panel 105 and receives various operations performed on the touch panel 105.

The display control unit 1004 displays various screens such as the product screen 1100 (see FIG. 8) and the secure detail screen 1200 (see FIG. 9) based on the screen information received by the communication control unit 1001 from the transaction management server 20 and the like. It is displayed on 104.

FIG. 8 is an explanatory diagram showing an example of the product screen 1100. The product screen 1100 includes a product information area 1110, a score area 1120, and an operation area 1130. The product information area 1110 is a display area for displaying product information. In the product information area 1110 shown in FIG. 8, a state in which a product name, a unit price, and a production area are displayed as product information is shown. In addition, the product information area 1110 is not limited to these information, and other information may be displayed. The score area 1120 displays the score of the product to be purchased. The score area 1120 includes a score display area 1121, a plus button 1122, and a minus button 1123. The score display area 1121 is an area for displaying the score of the current product. The plus button 1122 is an operator that increases the number of products to be purchased. The minus button 1123 is an operator that reduces the number of items to be purchased. The operation area 1130 is a display area for displaying an operator as to whether or not to secure the displayed product as a product to be purchased. The operation area 1130 includes a secure button 1131 and a return button 1132. The secure button 1131 is an operator for instructing the securement of the product. That is, the secure button 1131 is an operator for instructing to register the displayed product in the secure product table 209. The return button 1132 is an operator that does not secure or releases the secured product. That is, the return button 1132 is an operator for instructing to delete the displayed product from the secured product table 209.

FIG. 9 is an explanatory diagram showing an example of the reservation detail screen 1200. The reservation detail screen 1200 includes a detail display area 1210, a total display area 1220, a purchase button 1230, and a cancel button 1240. The detail display area 1210 is an area for displaying the details of the product to be purchased. Specifically, in the detail display area 1210, the details of the products registered in the secured product table 209 are displayed. The detail display area 1210 shown in FIG. 9 displays the product name, the unit price, the points, and the total price of the products according to the points, but is not limited to these information, and other information is displayed. You may be. The total display area 1220 is an area for displaying the total of the products displayed in the detail display area 1210. The total display area 1220 shown in FIG. 9 displays the total points, the total unit price, the tax, and the total amount, but is not limited to this information, and other information may be displayed. .. The purchase button 1230 is an operator for instructing the purchase of the product displayed in the detail display area 1210. Specifically, the purchase button 1230 is an operator for instructing the product registered in the secured product table 209 to be registered in the transaction table 210. The cancel button 1240 is an operator for instructing to cancel the purchase of the product displayed in the detail display area 1210.

Further, the display control unit 1004 displays the product screen 1100 when any product in the detail display area 1210 is selected. As a result, the customer terminal 10 can cancel the registration as the secured product even when the product is secured. Further, the customer terminal 10 can increase or decrease the number of secured products. Then, the display control unit 1004 displays the reservation detail screen 1200 when the reservation button 1131 or the return button 1132 of the customer terminal 10 is selected.

Returning to FIG. 7, the control unit 201 of the transaction management server 20 expands the control program 208 stored in the storage unit 202 into the RAM and operates according to the control program 208 to generate each functional unit in the RAM. Specifically, the control unit 201 of the transaction management server 20 has communication control unit 2001, screen generation unit 2002, registration control unit 2003, packing control unit 2004, accounting control unit 2005, and mail as functional units. It includes a control unit 2006.

The communication control unit 2001 is an example of a first receiving means, a second receiving means, an input means, a transmitting means, and an output means. The communication control unit 2001 controls the first communication interface 203 to communicate with the customer terminal 10 and the like. In addition, the communication control unit 2001 controls the second communication interface 204 to communicate with each device connected to the store network 60.

For example, the communication control unit 2001 receives the product code read by the customer terminal 10 from the customer terminal 10. Further, the communication control unit 2001 receives from the customer terminal 10 that the customer terminal 10 purchases a product specified by the product code read by the customer terminal 10. The communication control unit 2001 receives an input indicating that the product has been packed by receiving a notification indicating that the product has been packed. Then, the communication control unit 2001 transmits the mail information generated by the mail control unit 2006 on condition that the notification of the completion of packing is received. In addition, the communication control unit 2001 transmits slip information for printing the slip attached to the packed product to the store terminal 30.

The screen generation unit 2002 generates screen information of various screens to be displayed on the customer terminal 10 and the store terminal 30.

The registration control unit 2003 is an example of registration means. The registration control unit 2003 controls the process of registering a product to be sold. For example, the registration control unit 2003 causes the screen generation unit 2002 to generate product screen information for displaying the product screen 1100 based on the notification from the customer terminal 10. Then, the registration control unit 2003 causes the communication control unit 2001 to transmit the product screen information.

Further, the registration control unit 2003 registers the product requested to be secured based on the request from the customer terminal 10 in the secured product table 209 as a candidate for the product to be sold. That is, the registration control unit 2003 registers the requested product code, name, points, and unit price in the secured product table 209 as secured product information. For example, when the communication control unit 2001 receives a product securing request requesting that the product be secured, the registration control unit 2003 obtains the product code, the name, the points, and the unit price specified in the product securing request. It is registered in the secured product table 209 as the secured product information.

Further, when the communication control unit 2001 receives a change request for changing the registered contents of the secured product, the registration control unit 2003 changes the registered contents of the product. For example, when the change request requests a change in the score of the product, the registration control unit 2003 changes the score of the product of the product code specified in the change request to the specified score. Further, when the change request requests the return of the product, the registration control unit 2003 releases the reserved state for the product with the product code specified in the change request. Further, the registration control unit 2003 causes the screen generation unit 2002 to generate the reservation detail screen information that can display the reservation detail screen 1200 when the product is secured or changed. Then, the registration control unit 2003 causes the communication control unit 2001 to transmit the reservation detail screen information.

The packing control unit 2004 controls the process of packing the products to be sold. For example, the packing control unit 2004 causes the screen generation unit 2002 to generate packing screen information for displaying the packing screen 3100 (see FIG. 10) of the designated transaction based on the notification for designating the transaction to be packed. Then, the packing control unit 2004 causes the communication control unit 2001 to transmit the packing screen information.

Further, the packing control unit 2004 generates slip information for printing the slip when the customer terminal 10 is notified that the packing of the product is completed. Then, the printed slip is associated with the corresponding product by being attached to, for example, a packed product or the like. The slip contains information such as a transaction code that can identify the transaction related to the packed product. Further, the transaction code included in the slip may be represented by a code symbol. When the customer presents the transaction code, the clerk can identify the customer's product by having the store terminal 30 or the like read the code symbol of the slip. Therefore, the clerk can hand over the product purchased by the customer to the customer. The slip contains not only the transaction code but also customer information such as name, age, and gender, detailed information such as the name, points, and unit price of the packaged product, and the total price of the product. May be good. Further, the transaction code of the slip is not limited to the code symbol, and may be represented by a number, a character string, or the like.

The accounting control unit 2005 controls the process of accounting for the goods to be sold. For example, the accounting control unit 2005 causes the screen generation unit 2002 to generate accounting screen information for displaying the accounting screen of the transaction specified in the notification when the store terminal 30 notifies the store terminal 30 to execute the accounting of the transaction. Here, the accounting screen is a screen for receiving the price of the product by displaying the name of the product to be traded, the points, the unit price, and the total amount of the transaction. Then, the accounting control unit 2005 causes the communication control unit 2001 to transmit the accounting screen information. Further, the accounting control unit 2005 stores the journal log indicating the transaction history in the storage unit 202 when the communication control unit 2001 receives the journal log.

The mail control unit 2006 controls the transmission of mail. For example, the mail control unit 2006 extracts the customer code associated with the transaction code included in the packing completion notification from the transaction table 210. Then, the mail control unit 2006 requests the data server 40 for the customer's mail address of the extracted customer code. When the communication control unit 2001 receives the customer's e-mail address from the data server 40, the e-mail control unit 2006 generates e-mail information notifying that the packing is completed and accounting is possible. Then, the mail control unit 2006 causes the communication control unit 2001 to transmit the mail information set as the destination of the mail address provided by the data server 40. As a result, the communication control unit 2001 transmits to the customer terminal 10 that the packing is completed.

The control unit 301 of the store terminal 30 expands the control program 311 stored in the storage unit 302 into the RAM and operates according to the control program 311 to generate each functional unit in the RAM. Specifically, the control unit 301 of the store terminal 30 includes a communication control unit 3001, an operation control unit 3002, a display control unit 3003, an accounting processing unit 3004, and a print control unit 3005 as functional units.

The communication control unit 3001 controls the communication interface 303 to communicate with each device connected to the store network 60.

The operation control unit 3002 controls the operation unit 304 and receives various operations. Further, the operation control unit 3002 controls the touch panel laminated on the first display unit 305 or the second display unit 306 to receive various operations.

The display control unit 3003 causes the first display unit 305 or the second display unit 306 to display various screens such as the packing screen 3100 based on the screen information received by the communication control unit 3001 from the transaction management server 20 or the like. FIG. 10 is an explanatory diagram showing an example of the packing screen 3100. The packing screen 3100 is a screen for registering that the product has been packed. The packing screen 3100 includes a detail display area 3110, a total display area 3120, a packing completion button 3130, and a cancel button 3140. The detail display area 3110 is an area for displaying the details of the product to be packed. In addition, the detail display area 3110 includes a packing display area 3111 that displays whether or not packing is completed. When the operation control unit 3002 accepts the operation of registering that the packing of the target product is completed, the display control unit 3003 displays the corresponding product as completed. Further, the display control unit 3003 may display that the product is completed when the scanner 309 reads the product code of the target product. The total display area 3120 is an area for displaying the total of the products displayed in the detail display area 3110. The total display area 3120 shown in FIG. 10 displays the total points, the total unit price, the tax, and the total unit price including the tax, but is not limited to these information and displays other information. It may have been. The packing completion button 3130 is an operator for registering that the packing of the product displayed in the detail display area 3110 is completed. The cancel button 3140 is an operator for canceling the packing of the product displayed in the detail display area 3110.

The accounting unit 3004 controls the accounting process for receiving the price of the packaged goods. For example, the accounting unit 3004 calculates the change by subtracting the total amount from the amount received from the customer. Then, the accounting processing unit 3004 causes the print control unit 3005 to output a receipt showing the breakdown of the transaction. The receipt is not limited to the receipt printed on the paper, and may be an electronic receipt or the like to be displayed on the customer terminal 10 or the like.

The print control unit 3005 controls the printer 307 to print various information on the paper. For example, the print control unit 3005 prints a receipt showing the breakdown of transactions. Further, the print control unit 3005 prints the slip based on the slip received by the communication control unit 3001.

The control unit 401 of the data server 40 expands the control program 407 stored in the storage unit 402 into the RAM and operates according to the control program 407 to generate each functional unit in the RAM. Specifically, the control unit 401 of the data server 40 includes a communication control unit 4001 and a data management unit 4002 as functional units.

The communication control unit 4001 controls the communication interface 403 to communicate with each device connected to the store network 60.

The data management unit 4002 controls reading and writing of data stored in the product master 408, the customer master 409, and the like. For example, when the product information is requested, the data management unit 4002 extracts the product information of the requested product code from the product master 408. Then, the data management unit 4002 causes the communication control unit 4001 to transmit the extracted product information. Further, when the communication control unit 4001 requests the customer's e-mail address, the data management unit 4002 extracts the requested customer code e-mail address from the customer master 409. Then, the data management unit 4002 causes the communication control unit 4001 to transmit the extracted e-mail address.

Next, the product registration process executed by each device of the shopping support system 1 will be described. Here, FIG. 11 is a flowchart showing an example of the product registration process executed by each device of the shopping support system 1 of the present embodiment.

The display control unit 1004 of the customer terminal 10 displays a reading screen for reading the product code attached to the product (step S11). Here, the reading screen is a screen for reading the product code by causing the imaging unit 106 to image the product code represented by the code symbol or the like.

The reading control unit 1002 of the customer terminal 10 reads the product code from the code symbol included in the image data captured by the imaging unit 106 (step S12).

The communication control unit 1001 of the customer terminal 10 transmits a product reading notification notifying that the product code has been read (step S13). Here, the product reading notification includes the read product code.

The communication control unit 2001 of the transaction management server 20 transmits a product information request requesting product information of the product code included in the received product reading notification to the data server 40 (step S14).

The data management unit 4002 of the data server 40 extracts the product information of the product code specified in the product information request from the product master 408 (step S15). The communication control unit 4001 of the data server 40 transmits the extracted product information to the transaction management server 20 of the request source (step S16).

The screen generation unit 2002 of the transaction management server 20 generates product screen information including the received product information (step S17). The communication control unit 2001 of the transaction management server 20 transmits the generated product screen information to the customer terminal 10 (step S18).

The display control unit 1004 of the customer terminal 10 displays the product screen 1100 based on the received product screen information (step S19). The operation control unit 1003 of the customer terminal 10 detects an operation of pressing the secure button 1131 on the product screen 1100 (step S20).

When the communication control unit 1001 of the customer terminal 10 detects the operation in step S20, it transmits a product securing request requesting that the product be secured as a product to be sold (step S21). Here, the product securing request includes the product code of the product to be secured, the name, the points, the unit price, and the customer code of the customer having the customer terminal 10.

The registration control unit 2003 of the transaction management server 20 registers the product code specified by the product reservation request, the product name, the points, and the unit price in the secured product table 209 in association with the customer code (step S22). The screen generation unit 2002 of the transaction management server 20 generates the secured detail screen information to which the products registered in the secured product table 209 are added (step S23). The communication control unit 2001 of the transaction management server 20 transmits the secured detail screen information (step S24).

The display control unit 1004 of the customer terminal 10 displays the reservation detail screen 1200 in which the secured product is registered (step S25).

As described above, each device of the shopping support system 1 ends the product registration process.

Next, the registration change process executed by each device of the shopping support system 1 will be described. Here, FIG. 12 is a flowchart showing an example of the registration change process executed by each device of the shopping support system 1 of the present embodiment.

The operation control unit 1003 of the customer terminal 10 detects an operation of selecting any product in the detail display area 1210 of the secure detail screen 1200 (step S31).

The communication control unit 1001 of the customer terminal 10 transmits a product selection notification notifying that the product has been selected (step S32). Here, the product selection notification includes the product code of the selected product.

The communication control unit 2001 of the transaction management server 20 transmits a product information request requesting product information of the product code included in the received product reading notification (step S33).

The processing from step S34 to step S38 is the same as the processing from step S15 to step S19.

The operation control unit 1003 of the customer terminal 10 detects an operation of changing the registered contents of the product secured on the product screen 1100 (step S39). That is, the operation control unit 1003 detects an operation of pressing the plus button 1122, the minus button 1123, or the return button 1132 on the product screen 1100.

The communication control unit 2001 of the transaction management server 20 transmits a change request requesting a change in the registered contents of the secured product (step S40). Here, the change request includes the product code of the product to be changed and the content of the change.

The registration control unit 2003 of the transaction management server 20 changes the registered contents of the product of the product code specified by the change request (step S41). That is, the registration control unit 2003 changes the registered contents of the secured product table 209. For example, the registration control unit 2003 deletes the designated product from the secured product table 209, or increases or decreases the number of points.

The screen generation unit 2002 of the transaction management server 20 generates the secured detail screen information in which the changed contents are reflected (step S42). The communication control unit 2001 of the transaction management server 20 transmits the secured detail screen information (step S43).

The display control unit 1004 of the customer terminal 10 displays the reservation detail screen 1200 on which the changed contents are reflected (step S44).

As described above, each device of the shopping support system 1 ends the registration change process.

Next, the purchase process executed by each device of the shopping support system 1 will be described. Here, FIG. 13 is a flowchart showing an example of the purchase process executed by each device of the shopping support system 1 of the present embodiment.

The operation control unit 1003 of the customer terminal 10 detects that the purchase button 1230 on the reservation detail screen 1200 is pressed (step S51). The communication control unit 1001 of the customer terminal 10 transmits a confirmation notification notifying that the purchased product has been confirmed (step S52). That is, the communication control unit 1001 notifies that the product registered in the secured product table 209 is purchased. Here, the confirmation notification includes the customer code of the customer of the customer terminal 10.

The registration control unit 2003 of the transaction management server 20 registers the customer code and the secured product information in the transaction table 210 in association with the transaction code (step S53). Specifically, the registration control unit 2003 extracts the secured product information associated with the same customer code as the customer code included in the confirmation notification from the secured product table 209. Then, the registration control unit 2003 assigns a transaction code, associates the customer code with the extracted secured product information, and registers the customer code in the transaction table 210.

The screen generation unit 2002 of the transaction management server 20 generates transaction screen information including the transaction code, the customer code, and the secured product information (step S54). The communication control unit 2001 of the transaction management server 20 transmits the transaction screen information (step S55).

The display control unit 1004 of the customer terminal 10 displays the transaction screen based on the transaction screen information (step S56).

As described above, each device of the shopping support system 1 ends the purchase process. The communication control unit 2001 of the transaction management server 20 may transmit the transaction code to the store terminal 30, for example, at the end of the purchase process. As a result, the store terminal 30 can determine the transaction that causes the store clerk to collect the products.

Next, the packing process executed by each device of the shopping support system 1 will be described. Here, FIG. 14 is a flowchart showing an example of a packing process executed by each device of the shopping support system 1 of the present embodiment.

The operation control unit 3002 of the store terminal 30 accepts an operation of designating a transaction code (step S61). That is, the operation control unit 3002 specifies the transaction to be packed. Here, it is assumed that the store terminal 30 has received the transaction code registered in the transaction table 210 from the transaction management server 20 in advance. Further, the store terminal 30 may accept the operation of designating the transaction code by accepting the input of the designated transaction code.

The communication control unit 3001 of the store terminal 30 transmits a packing designation notification notifying that the transaction to be packed has been designated (step S62). Here, the packing designation notification includes the designated transaction code.

The packing control unit 2004 of the transaction management server 20 extracts the secured product information specified by the transaction code specified in the packing designation notification from the transaction table 210 (step S63).

The screen generation unit 2002 of the transaction management server 20 generates the packing screen information having the extracted secured product information (step S64). The communication control unit 2001 of the transaction management server 20 transmits the generated packing screen information (step S65).

The display control unit 3003 of the store terminal 30 displays the packing screen 3100 based on the received packing screen information (step S66). The clerk collects the products displayed on the packing screen 3100. In addition, the clerk packs the collected products in a shopping bag or the like. The operation control unit 3002 of the store terminal 30 accepts an operation of registering the packed product (step S67). The operation control unit 3002 of the store terminal 30 detects the pressing of the packing completion button 3130 (step S68). The communication control unit 3001 of the store terminal 30 transmits a packing completion notification notifying that the packing is completed (step S69). Here, the packing completion notification includes a transaction code indicating the transaction to be packed.

In the transaction table 210, the communication control unit 2001 of the transaction management server 20 transmits an address request requesting the email address of the customer code associated with the same transaction code as the transaction code included in the received packing completion notification. (Step S70). Here, the address request includes the customer code of the target customer.

The data management unit 4002 of the data server 40 extracts the e-mail address of the customer code specified in the address request from the customer master 409 (step S71). The communication control unit 4001 of the data server 40 transmits the extracted e-mail address (step S72).

The mail control unit 2006 of the transaction management server 20 generates mail information with the received mail address as the destination (step S73). Here, the e-mail information includes the transaction code and the completion of packing of the product. The communication control unit 2001 of the transaction management server 20 transmits the mail information (step S74). That is, the communication control unit 2001 notifies the customer terminal 10 of the transaction code and the completion of packing of the product.

The packing control unit 2004 of the transaction management server 20 generates slip information for printing the slip attached to the packed product (step S75). The communication control unit 2001 of the transaction management server 20 transmits the generated slip information (step S76).

The print control unit 3005 of the store terminal 30 prints a slip based on the slip information (step S77). Then, the clerk attaches the receipt slip to the packed product or the like.

As described above, each device of the shopping support system 1 ends the packing process.

Next, the delivery process executed by each device of the shopping support system 1 will be described. Here, FIG. 15 is a flowchart showing an example of the delivery process executed by each device of the shopping support system 1 of the present embodiment.

The customer presents the transaction code received by the customer terminal 10 to the clerk at the service counter or the like where the store terminal 30 or the like is installed. The clerk finds the pre-packed item with the voucher having the same transaction code as the presented transaction code.

The operation control unit 3002 of the store terminal 30 accepts the input of the transaction code attached to the packed product (step S81). The communication control unit 3001 of the store terminal 30 transmits an accounting notice for executing accounting for the product specified by the input transaction code (step S82). Here, the accounting notice includes the entered transaction code.

The accounting control unit 2005 of the transaction management server 20 extracts the secured product information and the customer code associated with the transaction code specified in the accounting notification from the transaction table 210 (step S83).

The screen generation unit 2002 of the transaction management server 20 generates accounting screen information having the extracted secured product information (step S84). Here, the accounting screen includes the name of the product to be traded, the points, the unit price, and the total amount of the transaction. The communication control unit 2001 of the transaction management server 20 transmits the generated accounting screen information (step S85).

The display control unit 3003 of the store terminal 30 displays the accounting screen based on the received accounting screen information (step S86). The operation control unit 3002 of the store terminal 30 accepts an operation of inputting that the payment of the product has been confirmed (step S87). The accounting processing unit 3004 of the store terminal 30 issues a receipt (step S88). Then, the clerk gives the receipt and the product packed by the clerk to the customer.

The communication control unit 3001 of the store terminal 30 transmits a journal log showing the transaction history (step S89).

The accounting control unit 2005 of the transaction management server 20 stores the received journal log and the storage unit 202 or the like (step S90).

As described above, each device of the shopping support system 1 ends the delivery process.

As described above, according to the shopping support system 1 according to the present embodiment, the transaction management server 20 registers the product of the product code read by the customer terminal 10 as the product to be sold. Then, when the transaction management server 20 receives the packing completion notification from the store terminal 30 indicating that the packing of the product to be sold has been completed, the transaction management server 20 sends an e-mail indicating that the packing of the product has been completed to the customer terminal 10. .. Therefore, the customer does not have to carry a shopping cart or purchased products. Therefore, the transaction management server 20 can support the customer's shopping.

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

Further, in the above embodiment, the store terminal 30 executes the accounting process of the product when the packed product is delivered to the customer. However, the store terminal 30 may execute the accounting process of the product other than this time. For example, the store terminal 30 may execute the accounting process of the product after the purchase button 1230 is pressed and before the customer terminal 10 receives the e-mail indicating that the packing is completed. In this case, the store terminal 30 reads the transaction code from the transaction screen displayed on the customer terminal 10. The store terminal 30 extracts the secured product information associated with the read transaction code from the transaction table 210 of the transaction management server 20. Then, the store terminal 30 calculates the total amount of money related to one transaction by adding the unit price of the product related to the extracted secured product information, and executes the accounting process of the product.

Further, in the above embodiment, it is explained that the store terminal 30 prints a slip as information attached to the packaged product. However, the information attached to the packaged product is not limited to the form of the slip. For example, the information attached to the packaged product may be a piece of paper on which the transaction code is printed, or an RFID (Radio Frequency Identification) tag that stores the transaction code.

Further, in the above embodiment, it is explained that the customer also notifies by e-mail that the packing is completed. However, the method of contacting customers is not limited to email. For example, the method of contacting the customer may be SNS (Social Networking Service), telephone, or the like. In this case, in the customer master 409, identification information, a telephone number, and the like that can identify the customer in the SNS are registered as the contact information for the customer.

Further, in the above embodiment, it is explained that the customer terminal 10 reads the product code from the code symbol attached to the product. The code symbol may include a store code that can identify the store that sold the product specified by the product code. As a result, the customer terminal 10 can read the product code and the store code by capturing the code symbol. Then, the transaction management server 20 records the product code and the store code in the secured product table 209. Further, when the transaction management server 20 receives the purchase, it stores it in the transaction table 210. As a result, in a shopping mall or the like having a plurality of stores, a clerk who packs products in a plurality of stores can easily identify which store the product is sold in, so that the product can be easily collected. Can be done.

The program executed by each device of the above-described embodiment or modification shall be provided by being incorporated in a storage medium (ROM or storage unit) provided in each device in advance, but is not limited thereto. For example, a file in an installable format or an executable format should be recorded and provided on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disk). It may be configured as. Further, the storage medium is not limited to a medium independent of a computer or an embedded system, but also includes a storage medium in which a program transmitted by a LAN, the Internet, or the like is downloaded and stored or temporarily stored.

Further, the program executed by each device of the above-described embodiment or modification may be stored on a computer connected to a network such as the Internet and provided by downloading via the network, or the Internet. It may be configured to be provided or distributed via a network such as.

1 Shopping support system 10 Customer terminal 20 Transaction management server 30 Store terminal 209 Secured product table 210 Transaction table 1001 Communication control unit 1002 Read control unit 1003 Operation control unit 1004 Display control unit 2001 Communication control unit 2002 Screen generation unit 2003 Registration control unit 2004 Packing control unit 2005 Accounting control unit 2006 Mail control unit 3001 Communication control unit 3002 Operation control unit 3003 Display control unit 3004 Accounting processing unit 3005 Print control unit

Japanese Unexamined Patent Publication No. 2002-163722

Embodiments of the present invention relate to mobile terminals, programs, and shopping support methods .

An object to be solved by the present invention is to provide a mobile terminal, a program, and a shopping support method capable of supporting a customer's shopping.

The mobile terminal of the embodiment includes a first acquisition means, a second acquisition means, a first display means, a second display means, a designation means, a third display means, and a fourth display. Means and. The first acquisition means acquires the product code attached to the product from the image data captured by the imaging unit. The second acquisition means acquires the product information related to the product code acquired by the first acquisition means. The first display means includes a first operator that specifies registration of a product, a second operator that specifies cancellation of a product, a third operator that increases the number of products, and a number of products. The product information acquired by the second acquisition means is displayed on the display unit together with the fourth operator for reducing the number of items. The second display means includes a total display area for displaying the total price and the total number of products registered by the designation of the first operator, the product name and quantity of the registered product, and the unit price and quantity of the product. A detail display area for displaying detail information including the amount calculated from and is displayed on the display unit. The designation means designates a product displayed in the detail display area by the second display means. The third display means has a fifth operator that increases the number of products corresponding to the products designated by the designated means, and a sixth operator that decreases the number of products corresponding to the products designated by the designated means. And the seventh operator that cancels the registration of the product designated by the designated means are displayed on the same screen. When the product registered from the designation of the first operator is purchased and the packing of the product is completed, the fourth display means can identify a transaction related to the sale of the packed product. Including, display a packing completion notification notifying that the packing is completed.

Claims (6)

A first receiving means for receiving a product code read by the mobile terminal from a mobile terminal that reads a product code that can identify the products lined up in the store, and
A registration means for sequentially registering products specified by the product code received by the first receiving means as candidates for products to be sold, and
A second receiving means for receiving from the mobile terminal the purchase of a candidate product for sale registered by the registration means, and
Among the product candidates for sale registered by the registration means, an input means for accepting an input that the product to be purchased has been packed, and an input means.
A transmission means for transmitting a packing completion notification to the mobile terminal, which notifies that the packing is completed, on condition that the input means has received the completion of packing.
A server device that comprises. As information attached to the packaged product, an output means for outputting a transaction code that can identify the transaction related to the sale of the product is further provided.
The server device according to claim 1. The transmitting means transmits the packing completion notification including the transaction code.
The server device according to claim 2. The first receiving means receives from the mobile terminal a change request requesting a change of the registered contents registered by the registration means, and receives the change request.
The registration means changes the registration of the product to be sold in response to the change request received by the first receiving means.
The server device according to any one of claims 1 to 3. The first receiving means receives the product code and a store code that can identify the store that sells the product specified by the product code.
The server device according to any one of claims 1 to 4. Computer,
A first receiving means for receiving a product code read by the mobile terminal from a mobile terminal that reads a product code that can identify the products lined up in the store, and
A registration means for sequentially registering products specified by the product code received by the first receiving means as candidates for products to be sold, and
A second receiving means for receiving from the mobile terminal the purchase of a candidate product for sale registered by the registration means, and
Among the product candidates for sale registered by the registration means, an input means for accepting an input that the product to be purchased has been packed, and an input means.
A transmission means for transmitting a packing completion notification to the mobile terminal, which notifies that the packing is completed, on condition that the input means has received the completion of packing.
A program to make it work.

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