JP2020099449A - Game hall management system - Google Patents

Abstract

To provide a game hall management system that can shorten time to respond to information from a game machine and calling requests from a game player.SOLUTION: A game hall management system 1 comprises a base computer 3 being an information acquisition unit, a ball (token) dispensing machine 4, an in-bank computer 5 and a card information management computer 6, a game hall management computer 9 being a control unit, a communication device 7 being a communication unit, and a mobile terminal 8. The information acquisition unit acquires membership information Pi concerning individual information of a game player, and game machine information GMi concerning a game machine. The game hall management computer 9 associates the membership information Pi with the game machine information GMi, supposes necessary processing every pachinko game machine 2a or every game player, and transmits the information concerning the processing supposed by the communication device 7 to the mobile terminal 8.SELECTED DRAWING: Figure 3

Description

The present invention relates to a game hall management system.

Conventionally, in the amusement hall (store) management system, in order to respond to the increase in the types of various amusement machines and the diversification of the amusement hall business form, the operating state of each amusement machine is acquired and the basis of the amusement hall management Detailed management information that will become In such a game hall management system, in order to grasp the operating state of the game machine and smoothly operate the game machine, when the error information of the game machine or a request to call the player occurs, the employee possesses it. There is known a game hall management system that transmits coping information to a mobile terminal that is operating. For example, as in Patent Document 1.

The store management system described in Patent Document 1 includes a management terminal that manages information about a gaming machine or a store transmitted from the gaming machine side, and a mobile terminal that the management terminal transmits information. Upon receiving the information about the gaming machine or the store, the store management system extracts the handling information for the information about the gaming machine or the store, and transmits the handling information to the mobile terminal corresponding to the gaming machine that has transmitted the information. As a result, the store management system can quickly and efficiently transmit the player's call request and the game machine error information to the employee.

The store management system described in Patent Document 1 extracts the handling information for the information after the management terminal acquires the call request of the player and the error information of the gaming machine, and transmits it to the mobile terminal of the corresponding employee. That is, the store management system cannot provide the information to the employee unless the information from the gaming machine or the player is generated. Therefore, in the store management system, it takes a certain amount of time from when a player's call request or error information of the gaming machine is generated until the employee responds. In addition, when a player frequently requests to make a call, the store management system may not be able to respond promptly because no employees are available nearby.

JP, 2006-136525, A

An object of the present invention is to provide a game hall management system capable of shortening the time required to respond to information from a gaming machine and a call request from a player.

The problem to be solved by the present invention is as described above, and means for solving the problem will be described below.

That is, a first aspect of the present invention is a game arcade management system including an information acquisition unit, a control unit, a communication unit, and a mobile terminal, wherein the information acquisition unit acquires gaming machine information regarding a gaming machine. The control unit estimates a necessary process for each of the gaming machines or each player, and transmits information about the process estimated by the communication unit to the mobile terminal.

In a second aspect, the control unit determines a mobile terminal that transmits information regarding the process based on the estimated information regarding the process, and the communication unit transmits information regarding the process to the determined mobile terminal. This is a game hall management system.

In a third aspect, the control unit determines a portable terminal that transmits information regarding the process based on the estimated position of the gaming machine or the player who needs the process, and the communication unit determines the information regarding the process. Is a game hall management system for transmitting to the determined mobile terminal.

A fourth aspect of the invention is that the control unit estimates the current number of balls and the increased number of balls owned by the player from the acquired game machine information, and adds a ball to the game machine that requires an additional container. It is a game arcade management system in which the addition of a container is the processing.

5th invention, the said information acquisition part acquires the number of balls thrown in until the jackpot occurrence for each model of the said gaming machine, The said control part produces a jackpot from the track record of the said number of thrown balls. It is a game hall management system in which the processing is performed by estimating the gaming machine with a high possibility and adding a ball-adding container to the game machine that requires an additional ball-inserting container.

In a sixth aspect, the information acquisition unit acquires the number and date and time of the gaming machines in which a big hit occurs for each island configured by collecting a plurality of the gaming machines, and the control unit controls each island. The date and time when the number of gaming machines for each island increases will be estimated from the number of gaming machines where the jackpot occurred and the actual date and time, and the addition of personnel to the island where additional personnel are required is processed as described above. It is a game hall management system.

The effects of the present invention are as follows.

In the first invention, the game hall management system notifies the employee in advance of information regarding the estimated processing, and improves the employee's ability to respond to a signal from the gaming machine or a call request from the player. As a result, it is possible to shorten the time required to respond to information from the gaming machine and a call request from the player.

In the second invention, the game hall management system notifies in advance to a specific employee who can handle the information about the estimated processing, and the employee's ability to respond to the information from the gaming machine or the call request from the player. Further improve. As a result, it is possible to shorten the time required to respond to information from the gaming machine and a call request from the player.

In the third invention, the game hall management system notifies the employee in the position capable of responding most quickly to the information about the estimated processing, and the employee in response to the information from the gaming machine or the call request from the player. Further improve the response capability of. As a result, it is possible to shorten the time required to respond to information from the gaming machine and a call request from the player.

In the fourth invention and the fifth invention, the game hall management system notifies an employee in advance of information regarding a gaming machine that requires a ball-pushing container, and informs the employee of the ball-pitching container before requesting a call from the player. Make additional support. As a result, it is possible to shorten the time required to respond to information from the gaming machine and a call request from the player.

In the sixth invention, the game hall management system notifies the employee in advance of information regarding the jackpot frequency on the island, and improves the employee's ability to respond to an increase in call requests from the player. As a result, it is possible to shorten the time required to respond to information from the gaming machine and a call request from the player.

Schematic which shows the whole structure of a game hall management system. The block diagram which shows the whole structure in 1st embodiment of a game hall management system. Schematic which shows the positional relationship of the game machine and a portable terminal in a game arcade. The figure showing the flow chart which shows the step which transmits information to the personal digital assistant in the first embodiment of a game hall management system. The figure showing the flowchart which shows the step which specifies the portable terminal in a game hall management system. The block diagram which shows the whole structure in 2nd embodiment of a game hall management system. The figure showing the flow chart which shows the step which transmits information to the personal digital assistant in a second embodiment of a game hall management system. The block diagram which shows the whole structure in 3rd embodiment of the game hall management system. The figure showing the flow chart which shows the step which transmits information to the personal digital assistant in a third embodiment of a game hall management system. The block diagram which shows the whole structure in 4th embodiment of the game hall management system. The figure showing the flowchart showing the step of transmitting information to the portable terminal in the fourth embodiment of the game hall management system.

First, a game hall management system 1, which is an embodiment of the game hall management system 1, will be described with reference to FIGS. 1 and 2. In the present embodiment, the gaming machine managed by the gaming hall management system 1 is assumed to be composed of the pachinko gaming machine 2a and the pachi-slot gaming machine 2b, but is not limited to this. For example, it may be configured with only the pachinko gaming machine 2a or the pachi-slot gaming machine 2b.

As shown in FIG. 1 and FIG. 2, the gaming hall management system 1 acquires and manages gaming machine information GMi regarding gaming machines installed in the gaming hall and member information Pi which is player information regarding players. To do.

The game hall management system 1 includes a platform computer 3 provided for each of a plurality of gaming machines (pachinko gaming machine 2a and pachislot gaming machine 2b), and a pachinko ball ball (medal) lending, which is a game medium provided for each gaming machine. It comprises a machine 4, an island computer 5, a card information management computer 6, a communication device 7, a mobile terminal 8, and a game hall management computer 9. The stand computer 3, the ball (medal) lending machine 4, the island computer 5, and the card information management computer 6 function as an information acquisition unit of the game hall management system 1. The game hall management computer 9 functions as a control unit and an information storage unit of the game hall management system 1. The communication device 7 functions as a communication unit of the game hall management system 1. In the following embodiments, it is assumed that a pachinko gaming machine 2a is installed as a gaming machine in the gaming hall.

The pachinko gaming machine 2a, which is a gaming machine, pays out a certain number of pachinko balls by the player launching a pachinko ball (a medal in the pachi-slot gaming machine 2b), which is a gaming medium, and inserting it into a specific winning hole. It is a game machine that can be used. The pachinko gaming machine 2a constitutes a so-called "island" that is a collection of a plurality of machine bases and is arranged in the game hall. The pachinko gaming machine 2a is controlled by a gaming machine computer (not shown) provided inside, and can acquire various gaming machine information GMi. Each pachinko gaming machine 2a is assigned with an individual gaming machine number.

The platform computer 3 acquires the gaming machine number and gaming machine information GMi related to the pachinko gaming machine 2a from the gaming machine computer and sends it to the island computer 5. In the gaming machine information GMi related to the pachinko gaming machine 2a in the present embodiment, an out signal output from an outbox that collects the pachinko balls thrown into the pachinko gaming machine 2a (the number of pachinko balls hit in the gaming machine 2a). ), a safe signal (the number of pachinko balls collected after winning a prize), the number of big hits, the number of big hits with few balls, the number of balls, various setting values, error information of the pachinko gaming machine 2a, a request to call a player, etc. It includes various information when the pachinko gaming machine 2a is being played by a player. In this embodiment, the platform computer 3 is provided for each pachinko gaming machine 2a. The stand computer 3 is connected to a gaming machine computer (not shown) and is configured to acquire the gaming machine information GMi of the pachinko gaming machine 2a. Further, the platform computer 3 is registered with the gaming machine number of the corresponding pachinko gaming machine 2a. The computer 3 may be provided for each of the plurality of pachinko gaming machines 2a.

The ball lending machine 4 is a terminal that reads out information from a magnetic card or an IC card, which is a recording medium, and rents pachinko balls within the range of accumulated balls or a set amount of money. The ball lending machine 4 is often installed in each pachinko gaming machine 2a. That is, the ball lending machine 4 is provided with a corresponding pachinko gaming machine 2a and is provided for each pachinko gaming machine 2a. The ball lending machine 4 includes a reading device 4a, a depositing device 4b, a ball lending device 4c, an operation device (not shown) for performing various operations and inputting a personal identification number and the like.

The reading device 4a identifies a membership card composed of a magnetic card or an IC card, which is a recording medium on which information for identifying a member who is a registered player and information on stored coins, and billing amount information and the card itself. A general card (prepaid card) on which a card ID is recorded, and information for identifying the member who is the owner of the membership card, ball storage information, billing amount information for the general card (prepaid card), card ID, etc. read. The deposit device 4b captures money and generates deposit amount information. The ball lending device 4c pays out a pachinko ball based on the stored amount information of the membership card, the charge amount information of the general card, or the deposit amount information generated by the deposit device 4b. The ball lending machine 4 is configured so that an individual ball lending machine number is allocated and the ball lending machine 4 can be identified.

The ball lending machine 4 takes in a membership card or a general card by the reading device 4a and reads the information recorded on the card. The ball lending machine 4 confirms the input of the personal identification number from the operating device (not shown), and then acquires the charge amount information of the individual ID or the general card which is the identification number of the member recorded in the membership card read by the reading device 4a. can do. Further, the ball lending machine 4 pays a pachinko ball by the ball lending device 4c based on the personal ID acquired from the membership card, the charging amount information acquired from the general card and the card ID or the deposit amount information generated by the deposit device 4b. Can be issued.

The island computer 5 collects and holds the gaming machine information GMi of the pachinko gaming machines 2a that form the island. The island computer 5 may actually have a configuration in which a CPU, a ROM, a RAM, a HDD, and the like are connected by a bus, or may be a configuration including a one-chip LSI and the like. The computer 5 on the island is installed on each island in the game arcade. In the present embodiment, the island computers 5 are arranged on the respective islands, but the present invention is not limited to this, and a plurality of islands may be managed by one island computer 5.

The in-island computer 5 is connected to a platform computer 3 that is connected to a plurality of pachinko gaming machines 2a forming an island via a network system or the like built in the game arcade. The island computer 5 can acquire the individual gaming machine number of the pachinko gaming machine 2a from the stand computer 3, and collect and retain the gaming machine information GMi of the pachinko gaming machine 2a at predetermined time intervals.

The card information management computer 6 acquires and manages information from a membership card or a general card. The card information management computer 6 is composed of a general-purpose computer such as a personal computer. The card information management computer 6 may actually have a configuration in which a CPU, a ROM, a RAM, a HDD, and the like are connected by a bus, or may be configured by a one-chip LSI or the like.

The card information management computer 6 is connected to a plurality of ball lending machines 4 in the game arcade via a network system or the like built in the game arcade. Further, the card information management computer 6 uses the ball lender numbers of the plurality of ball lenders 4, the personal ID of the member who is the player read from the member card by the reading device 4a, or the charging amount information (ball lending) read from the general card. The number), the card ID, and the deposit amount information for each individual ID generated by the deposit device 4b can be acquired. Note that, as another embodiment, the charge amount information read from the member's individual ID or the general card, the card ID, and the deposit amount information generated by the deposit device 4b may be acquired via the platform computer 3. The card information management computer 6 is associated with the member's personal ID, and the member's member name, sex, age, living area (municipalities), deposit amount information, number of coins stored, time of visit, model of the pachinko gaming machine 2a, pachinko game Member information Pi, which is player information regarding player's individual information such as the game time for each machine 2a, the total game time, the number of visits to the store, the date and time of the previous visit to the store, and points of visit, is recorded. When the billing ID is recorded on the general card, the billing amount information associated with the billing ID is also recorded.

In the card information management computer 6, combination information that associates the individual ID of the member with the member information Pi is recorded in advance. Further, in the card information management computer 6, when the billing ID is recorded in the general card, combination information that associates the billing ID with the billing amount information is recorded in advance. In the card information management computer 6, the individual ID of the member or the charge amount information and the card ID of the general card from the ball lending machine 4, the deposit amount information generated by the depositing device 4b, and the balls of the ball lending machine 4 that read these information. Stores a program for obtaining a rental machine number.

The communication device 7 transmits and receives information to and from the mobile terminal 8. A plurality of communication devices 7 are arranged dispersedly inside the game hall. All communication devices 7 are connected to the game hall management computer 9. The communication device 7 can transmit information regarding processing for the pachinko gaming machine 2a or the player from the gaming hall management computer 9 to the mobile terminal 8. In addition, the communication device 7 can receive information from the mobile terminal 8 and transmit the information to the game hall management computer 9.

The mobile terminal 8 is used by an employee to send and receive various information. The mobile terminal 8 is owned by each of a plurality of employees in the game hall. Individual identification information is assigned to each of the mobile terminals 8. The mobile terminal 8 can acquire information on processing for the pachinko gaming machine 2a or the player from the gaming hall management computer 9 via the communication device 7 that performs wireless LAN communication, for example. In addition, the mobile terminal 8 can transmit information regarding the processing performed to the pachinko gaming machine 2a or the player to the gaming hall management computer 9 via the communication device 7.

The amusement hall management computer 9 manages a plurality of mobile terminals 8 via information from the plurality of island computers 5 and the card information management computer 6 and the communication device 7. The game hall management computer 9 is composed of a general-purpose computer or the like. The amusement hall management computer 9 may have a configuration in which a CPU, a ROM, a RAM, a HDD, and the like are connected by a bus, or a configuration including a one-chip LSI or the like. The game hall management computer 9 includes a display device 9a for displaying the acquired information. In addition, in the present embodiment, the game hall management computer 9 and the card information management computer 6 are independently configured, but may be integrally configured.

In the amusement hall management computer 9, position information in the amusement hall of each pachinko gaming machine 2a, a gaming machine number, a unit price of a pachinko ball which is a game medium, and a ball lending number of the ball lending machine 4 are recorded in advance. In addition, combination information that associates the position Lo information of each pachinko gaming machine 2a, the gaming machine number of each pachinko gaming machine 2a, and the ball lending machine number of the ball lending machine 4 is recorded in advance in the game hall management computer 9. .. Further, the game hall management computer 9 stores a program for displaying the acquired information as a chart on the display device 9a.

The amusement hall management computer 9 stores various programs for acquiring and processing information from the plurality of island computers 5 and the card information management computer 6. The gaming machine management computer 9 obtains the gaming machine number and gaming machine information GMi for each pachinko gaming machine 2a from a plurality of island computers 5, and the operating machine number and stop (suspend) machine information, operating rate, and error of the entire gaming machine. A program for acquiring the number of cases and the like at predetermined time intervals is stored. Further, the game hall management computer 9 reads the member information Pi for each individual ID from the card information management computer 6, or the charge amount information and card ID of the general card, the deposit amount information generated by the deposit device 4b, and these information. A program for acquiring the ball rental machine number of the ball rental machine 4 is stored.

Combination information that associates the identification information of the mobile terminal 8 with the employee who owns the mobile terminal 8 is recorded in advance in the game hall management computer 9. Further, in the game hall management computer 9, information about processing contents that each employee can handle is recorded in advance. That is, the game arcade management computer 9 can recognize the employee having the technology necessary for the processing for the game machine through the individual identification information of the mobile terminal 8.

The amusement hall management computer 9 is connected to a plurality of island computers 5 via a network system or the like built in the amusement hall, and the gaming machine numbers of the pachinko gaming machines 2a acquired by each island computer 5 and the pachinko gaming machines 2a It is possible to acquire the gaming machine information GMi, the operating number of pachinko gaming machines 2a, the operating rate, the number of errors, and the number of stopped gaming machines every predetermined time. For example, the amusement hall management computer 9 continuously records the number of jackpots for each pachinko gaming machine 2a, the number of jackpots with a small number of balls, and the number of pachinko balls thrown in until a jackpot and a jackpot with few balls are generated. Are collected in. In addition, the game hall management computer 9 continuously collects the number and times of occurrences of big hits and big hits with a small number of balls, for each island managed by each in-island computer 5. That is, the game hall management computer 9 plays the role of a management server as an information storage unit.

The amusement hall management computer 9 is connected to the card information management computer 6, and from the card information management computer 6 the membership information Pi of the player or the charge amount information of the general card and the card ID, the deposit amount information generated by the deposit device 4b, and these. The ball rental machine number of the ball rental machine 4 that has read the information can be acquired.

The game hall management computer 9 is based on the personal ID of the member read by the reader 4a of the ball lending machine 4 based on the acquired game machine number of each pachinko gaming machine 2a and the ball lending machine number of each ball lending machine 4. Various information based on the personal information or the charging amount information of the general card and the card ID, and the deposit amount information generated by the deposit device 4b can be displayed on the display device 9a.

The game hall management computer 9 is connected to the plurality of communication devices 7, and can calculate the position of the mobile terminal 8 from the difference in the radio field intensity of the mobile terminal 8 received by the plurality of communication devices 7. The game hall management computer 9 is also connected to a plurality of mobile terminals 8 via the communication device 7.

2 and 3, the processing for the error information of the pachinko gaming machine 2a or the call request from the player as a first embodiment by the game hall management system 1 (hereinafter, simply referred to as "player call"). Request R” will be described.

As shown in FIG. 2, the game hall management computer 9 that is the control unit acquires the gaming machine information GMi for each pachinko gaming machine 2a from the island computer 5 that is the information acquisition unit, and the card information management computer that is the information acquisition unit. The member information Pi for each member is acquired from 6. The game hall management computer 9 associates the acquired member information Pi with the acquired game machine information GMi. That is, the game hall management computer 9 associates the member information Pi, which is the player's individual information, with each pachinko gaming machine 2a. Thereby, the game hall management computer 9 collects the gaming machine information GMi and the member information Pi for each pachinko gaming machine 2a.

When the player's call request R, which is one of the acquired game machine information GMi, is acquired, the position Lo of the pachinko game machine 2a from which the player's call request R is transmitted is specified. Further, the game hall management computer 9 stores the specified position Lo of the pachinko gaming machine 2a and the content of the player's call request R.

Next, the game hall management computer 9 selects an employee who has a technique for processing the acquired call request R of the player. Further, the game hall management computer 9 identifies the position of the portable terminal 8 owned by the selected employee in the game hall. The game hall management computer 9 transmits information regarding the processing of the player's call request R to the mobile terminal 8 closest to the specified position Lo of the pachinko gaming machine 2a. At this time, when the employee having the mobile terminal 8 closest to the position Lo cannot respond to the call request R of the player, the game hall management computer 9 moves to the next closest position Lo. Information about the call request R of the player is transmitted to the terminal 8 or a predetermined mobile terminal 8 which is predetermined. The game hall management computer 9 may be configured to transmit the acquired information regarding the call request R of the player to all the employees.

As shown in FIG. 3, in the gaming hall having the islands A, B, C and D of the pachinko gaming machine 2a, the gaming hall management computer 9 inserts the portable terminal 8 owned by the employee into A mobile terminal 8a owned by an employee who can handle only the exchange of the container C, a mobile terminal 8b owned by an employee who can adjust the pachinko gaming machine 2a, and an employee who is responsible for operating the amusement park The position in each game arcade is grasped in a state where the mobile terminal 8c is owned. The game arcade management computer 9 sets the position Lo of the game machine 2a (the game machine 2a in which the triangle mark is displayed in FIG. 3) where the player's call request R based on the error information of the game machine 2a is transmitted on the island A. Specified as No. 13. The game hall management computer 9 is installed in the mobile terminal 8b (thick light black ink 8b) located closest to No. 13 on the island A among the mobile terminals 8b possessed by the employees who can adjust the pachinko gaming machine 2a. Information about the player's call request R according to the error information is transmitted. The game hall management computer 9 may be configured to grasp only the position of the portable terminal 8 owned by the employee in the game hall.

The employee who has the mobile terminal 8b that has received the information regarding the processing of the player's call request R transmits information from the mobile terminal 8b to the game hall management computer 9 whether or not the mobile terminal 8b can handle the call request R of the player. .. When the amusement hall management computer 9 obtains the information indicating that it is available from the mobile terminal 8b, it determines that the employee has started the processing for the player's call request R and starts measuring the time until the processing is completed. To do. On the other hand, when the amusement hall management computer 9 acquires the information indicating that the mobile terminal 8b cannot support the mobile terminal 8b, the mobile terminal 8b next to the mobile terminal 8b to which the information indicating that the mobile terminal 8c cannot support the mobile terminal is located next to the position Lo. 8b (thin light black ink 8b) or a predetermined mobile terminal 8c which has been determined in advance, transmits information about the player's call request R.

Upon completion of the processing, the employee who responds to the player's call request R transmits information to that effect to the game hall management computer 9. The game hall management computer 9 ends the measurement until it acquires the information that the processing is completed. When the measured time exceeds the predetermined time, the game hall management computer 9 determines that the process for the player's call request R is not being performed smoothly, and the portable terminal 8b to which the information indicating that the response is possible is transmitted. The information about the call request R of the player is transmitted to the mobile terminal 8b located next to or the predetermined mobile terminal 8c.

The control mode of the first embodiment of the game hall management by the game hall management computer 9 will be specifically described below with reference to FIG. It is assumed that the game hall management computer 9 continuously obtains the game machine information GMi and the member information Pi for each pachinko gaming machine 2a from the island computer 5 and the card information management computer 6 in a linked state.

As shown in FIG. 4, in step S110, the game hall management computer 9 determines the position of each mobile terminal 8 in the game hall from the radio field intensity of each mobile terminal 8 received by the plurality of communication devices 7 (see FIG. 1). It is calculated and the step moves to step S120.

In step S120, the game hall management computer 9 determines whether or not there is a call request R from the player.
As a result, when it is determined that there is a call request R from the player, the game hall management computer 9 shifts the step to step S130.
On the other hand, when determining that there is no call request R from the player, the game hall management computer 9 shifts the step to step S110.

In step S130, the game hall management computer 9 specifies the position Lo of the pachinko gaming machine 2a for which the player's call request R has been made, and at the same time, the employee's mobile terminal 8 capable of processing the acquired player call request R. The position in the game hall is specified, and the step moves to step S500.

In step S500, the game hall management computer 9 starts the mobile terminal specifying process A, and shifts the step to step S510 (see FIG. 5). Then, when the specific processing A of the mobile terminal ends, the step moves to step S100 (see FIG. 4).

In step S510 of the mobile terminal identification process A, the game hall management computer 9 provides information regarding the process to be performed by the employee on the terminal closest to the pachinko gaming machine 2a in which the position Lo is identified, among the identified mobile terminals 8. Is transmitted, and the step moves to step S520.

In step S520, the game hall management computer 9 determines whether or not there is a response indicating that the information regarding the processing can be dealt with.
As a result, when it is determined that there is a response that the information regarding the processing can be dealt with, the game hall management computer 9 shifts the step to step S530.
On the other hand, when determining that there is a response that the information regarding the processing cannot be supported, the game hall management computer 9 shifts the step to step S550.

In step S530, the game hall management computer 9 measures the time until the processing is completed, and shifts the step to step S540.

In step S540, the game hall management computer 9 determines whether or not there is a response that the processing is completed within a predetermined time.
As a result, when there is a response indicating that the processing is completed within the predetermined time, the amusement hall management computer 9 ends the portable terminal specific processing A and shifts the step to step S110 (see FIG. 4).
On the other hand, when it is determined that the processing has not been completed within the predetermined time, the game arcade management computer 9 shifts the step to step S550.

In step S550, the game hall management computer 9 transmits the information regarding the process to the predetermined mobile terminal 8, terminates the mobile terminal specific process A, and shifts the step to step S110 (see FIG. 4).

With such a configuration, the game hall management system 1 selects the employee who is in the position capable of responding most swiftly among the employees having the technology of processing the processing information regarding the call request R of the player. By making the notification, the employee's responsiveness to the call request R from the player is improved. As a result, the game hall management system 1 can shorten the time until the player responds to the call request R from the player and improve customer satisfaction.

Next, with reference to FIG. 3 and FIG. 5 to FIG. 7, as a second embodiment by the game hall management system 1, an additional process of the ball throwing container C when a big hit occurs in the pachinko gaming machine 2a will be described. It should be noted that the game hall management computer 9 according to the following embodiment is applied in place of the game hall management computer 9 in the game hall management computer 9 shown in FIG. 1 to FIG. It is assumed that the same parts are indicated by using the drawing numbers and the reference numerals, and in the following embodiments, the same points as those in the above-described embodiments will not be described in detail, and different points will be mainly described.

As shown in FIG. 6, the game hall management computer 9 acquires the out signal, the safe signal, and the number of coins, which are the game machine information GMi, for each pachinko game machine 2a via the in-island computer 5, and the member information Pi is used. Acquires a certain amount of charge information (number of balls rental). The game hall management computer 9 estimates the number of balls acquired by the player from the billing amount information and the number of coins paid out for each pachinko gaming machine 2a, and determines the number of balls used by the player from the out signal and the safe signal. Infer. Furthermore, the game hall management computer 9 estimates the number Hb of balls owned by the player from the number of balls acquired and the number of balls used for the game for each pachinko gaming machine 2a.

When the gaming hall management computer 9 acquires the jackpot information which is the gaming machine information GMi or the jackpot information with few balls, it specifies the position Lo of the pachinko gaming machine 2a from which the gaming machine information GMi is transmitted. Further, the game hall management computer 9 stores the specified position Lo of the pachinko gaming machine 2a and the content of the hit. The game hall management computer 9 determines the number of balls Hb held by the player of the pachinko gaming machine 2a to which the jackpot information or the jackpot information with a small number of coins has been transmitted, the number of balls to be acquired by the occurrence of a jackpot or a jackpot with few balls, a jackpot or The increase number Ab of the player's possessed balls is estimated from the number of balls used for the game when a big hit with few balls is generated, and it is determined whether or not the addition of the coin-placing container C is necessary.

For example, when the number Hb of possessed balls is 500 and it is estimated that 1700 new balls will be acquired due to the occurrence of a big hit, the game hall management computer 9 has a shortage of capacity in the basin container C having a capacity of 1800. Therefore, it is determined that it is necessary to add the ball throwing container C. On the other hand, when the number of balls Hb held is 0 and the number of balls Hb is 0, and it is estimated that 1700 will be newly acquired due to the occurrence of a big jackpot, the capacity will be filled with the bead container C having a capacity of 1800. Therefore, it is judged that the addition of the bead container C is unnecessary.

When the game hall management computer 9 determines that the addition of the bowl container C is necessary, the game hall management computer 9 transmits the information regarding the addition process of the bowl container C to the mobile terminal 8 closest to the pachinko gaming machine 2a that has specified the position Lo. .. For example, the game hall management computer 9 transmits information about the position Lo of the specified pachinko gaming machine 2a and the number of bet container C to be added.

As shown in FIG. 3, the game hall management computer 9 sets the position Lo of the game machine 2a (the game machine 2a indicated by the circle in FIG. 3) where the jackpot information of the game machine 2a is transmitted to the island D. Specified as number 11. Of the mobile terminals 8a possessed by the employee who can handle only the exchange of the bowl container C, the amusement hall management computer 9 is the mobile terminal 8a located closest to the No. 13 on the island A (8a of dark ink). ) Send information about jackpot information to.

The employee who has the mobile terminal 8a that has received the information from the amusement hall management computer 9 transmits information from the mobile terminal 8 to the amusement hall management computer 9 as to whether or not the addition of the bowl container C is possible. When the amusement hall management computer 9 acquires from the mobile terminal 8a that information is available, the amusement hall management computer 9 determines that the employee has started the additional processing of the bowl container C and starts measuring the time until the processing is completed. .. When the processing is completed, the employee who has added the bowl container C transmits information to that effect to the game hall management computer 9. The game hall management computer 9 ends the measurement until it acquires the information that the processing is completed.

The control mode of the second embodiment of the game hall management by the game hall management computer 9 will be specifically described below with reference to FIG. 7. The gaming hall management computer 9 receives from the island computer 5 and the card information management computer 6 an out signal which is gaming machine information GMi for each pachinko gaming machine 2a, a safe signal, and a payout amount information which is the number of balls and member information Pi ( It is assumed that the number of rental balls is continuously acquired in a linked state.

As shown in FIG. 7, in step S220, the game hall management computer 9 estimates the number Hb of balls owned by the player from the number of balls acquired by the player and the number of balls used for the game for each pachinko game machine 2a, The step moves to step S230.

In step S230, the game hall management computer 9 determines whether or not a big hit or a big hit with a small number of balls has occurred in the pachinko gaming machine 2a.
As a result, when it is determined that a big hit or a big hit with a small number of balls has occurred in the pachinko gaming machine 2a, the game hall management computer 9 shifts the step to step S240.
On the other hand, when it is determined that the big hit and the big hit with few payouts have not occurred in the pachinko gaming machine 2a, the game hall management computer 9 shifts the step to step S110.

In step S240, the game hall management computer 9 estimates the increased number Ab of possessed balls from the number of balls acquired by the player and the number of balls used for the game due to the occurrence of a big hit or a big hit with a small number of balls, and the step is executed. The process proceeds to S250.

In step S250, the game hall management computer 9 determines whether or not it is necessary to add the coin-placing container C based on the estimated number Hb of balls held by the player and the increased number Ab of balls.
As a result, when it is determined that the addition of the ball throwing container C is necessary, the game hall management computer 9 shifts the step to step S260.
On the other hand, when it is determined that the addition of the ball throwing container C is not necessary, the game hall management computer 9 shifts the step to step S110.

In step S260, the game hall management computer 9 identifies the position Lo of the pachinko gaming machine 2a in which a big hit or a big hit with a small number of balls has occurred, and shifts the step to step S500 (see FIG. 5).

With this configuration, the game hall management system 1 can estimate the current number Hb of balls held and the number Ab of balls held due to a jackpot, etc., and can most promptly respond to the information regarding the additional processing of the bowl container C. Notify specific employees in advance. That is, the amusement hall management system 1 allows the employee to add the ball-filling container C before the player requests the addition of the ball-filling container C. As a result, the game hall management system 1 can improve the customer satisfaction by shortening the time required to respond to the call request R of the player.

Next, with reference to FIG. 8 and FIG. 9, as a third embodiment according to the game hall management system 1, an addition process of the ball throwing container C by estimating the occurrence of a big hit of the pachinko gaming machine 2a will be described. In the present embodiment, the game hall management system 1 estimates the number of balls Hb held by the player, and additionally predicts the occurrence of a big hit or a small hit with a pachinko gaming machine 2a, and additionally processes the ball-pushing container C. Carry out.

As shown in FIG. 8, the amusement hall management computer 9 functions as an information storage unit for each of the in-island computer 5 pachinko game machines 2a, and outputs out signal, safe signal and jackpot information which are game machine information GMi, and jackpot information with few payouts. It is continuously acquired and accumulated. The amusement hall management computer 9 collects the accumulated jackpots for each pachinko gaming machine 2a and outputs a small number of big hits and big hits until a big hit occurs. From the track record of the number of big hits, a pachinko gaming machine 2a having a high probability of a big hit or a big hit with few balls is estimated. For example, the game hall management computer 9 calculates an appropriate distribution based on the performance of the out signal and the safe signal until a big hit and a big hit with a small number of wins occur, and then hits the jackpot or the win signal from the current out signal and safe signal. Guess the pachinko gaming machine 2a with a high probability that a big jackpot with a small number is generated.

The game hall management computer 9 identifies the position Lo of the pachinko gaming machine 2a with a high probability that a big hit or a big hit with a small number of balls will occur. The game hall management computer 9 determines the number Hb of balls owned by the player of the pachinko gaming machine 2a, which has a high probability of a big hit or a big hit with a small number of wins, a number of balls to be acquired by the occurrence of a big hit or a big hit with a small number of wins, a big hit or The number of balls to be held, Ab, is estimated from the number of balls to be used in the game when a big hit with a small number of balls is generated, and it is determined whether or not the addition of the coin-placing container C is necessary. When the game hall management computer 9 determines that it is necessary to add the ball throwing container C due to the occurrence of a big hit or a big hit with a small number of balls, a ball is placed on the mobile terminal 8 within a predetermined range from the specified position Lo of the pachinko gaming machine 2a. Information regarding the additional processing of the container C is transmitted.

Hereinafter, the control mode of the third embodiment of the game hall management method by the game hall management computer 9 will be specifically described with reference to FIG. 9. The gaming hall management computer 9 receives from the island computer 5 and the card information management computer 6 an out signal which is gaming machine information GMi for each pachinko gaming machine 2a, a safe signal, and a payout amount information which is the number of balls and member information Pi ( It is assumed that the number of rental balls is always acquired in a linked state.

As shown in FIG. 9, in step S220, the game hall management computer 9 estimates the number Hb of balls owned by the player from the number of balls acquired by the player and the number of balls used for the game for each pachinko game machine 2a, The step moves to step S230.

In step S330, the game hall management computer 9 determines the number of big hits and the number of big hits with a small number of wins, the big signal with a few big hits, and an out signal until a big hit with a few big hits and a safe signal. The pachinko gaming machine 2a having a high probability of occurrence is inferred, and the step moves to step S340.

In step S340, the game hall management computer 9 increases the number of balls held from the estimated number Hb of balls of the player and the number of balls to be acquired and the number of balls to be used for the game when a big hit or a big hit with a small number of balls is generated. The Ab is estimated and the step moves to step S350.

In step S350, the game hall management computer 9 determines whether or not it is necessary to add the coin-placing container C based on the estimated number Hb of balls held by the player and the increased number Ab of balls.
As a result, when it is determined that the addition of the bowl container C is necessary, the game hall management computer 9 moves the step to step S360.
On the other hand, when it is determined that it is not necessary to add the ball throwing container C, the game arcade management computer 9 shifts the step to step S110.

In step S360, the game hall management computer 9 identifies the position Lo of the pachinko gaming machine 2a in which there is a high possibility that a big hit or a big hit with a small number of balls will occur, and moves the step to step S500 (see FIG. 5).

With such a configuration, the game hall management system 1 notifies the specific employee in advance of the information regarding the additional processing of the bowl container C based on the estimation of the occurrence of the jackpot, before the player requests the call. Have the employee take additional measures for the bowl container C. As a result, it is possible to shorten the time until the information from the gaming machine and the call request from the player are responded to, thereby improving the customer satisfaction.

Next, with reference to FIG. 10 and FIG. 11, as a fourth embodiment of the game hall management system 1, an additional process of the ball-placing container C by estimating the jackpot frequency in island units will be described. In the present embodiment, the game hall management system 1 estimates the jackpot frequency for each island or the jackpot frequency with a small number of balls, and executes the additional processing of the ball-placing container C.

As shown in FIG. 10, the game hall management computer 9 via the in-island computer 5 as an information storage unit is an out signal, safe signal and jackpot information, which is the game machine information GMi of all the pachinko gaming machines 2a, and the payout information. We continuously collect and accumulate small jackpot information. The amusement park management computer 9 collects the out signals and the safe signals accumulated for each island, the number of occurrences of big hits and small numbers of big hits, and the date and time of the occurrence, and the big hits or small hits for each island. The number of pachinko gaming machines 2a having a high probability of a big hit is estimated in a time series. For example, the game hall management computer 9 determines whether the jackpot or the jackpot for each island on the day is based on the out signal, the safe signal and the jackpot frequency or the jackpot frequency with few hit balls on the same day and time in the past and similar weather. The number of pachinko gaming machines 2a in which a small big hit occurs is estimated in a time series. The game hall management computer 9 transmits to the predetermined mobile terminal 8 information relating to the date and time when the number of pachinko gaming machines 2a with a high probability that a big jackpot for each island or a big jackpot with a small number of balls will occur.

Hereinafter, the control mode of the fourth embodiment of the game hall management method by the game hall management computer 9 will be specifically described with reference to FIG. 11. In addition, the game hall management computer 9 uses the island computer 5 and the card information management computer 6 for each island to output the out signal, the safe signal, the number of coins, and the member information Pi which are the game machine information GMi of all the pachinko game machines 2a. It is assumed that a certain amount of billing amount information (number of rental balls) is always acquired in a linked state.

As shown in FIG. 11, in step S410, the game hall management computer 9 outputs an out signal and a safe signal for each island, the number of times of a big hit with a few big hits and big hits, and the date and time of the big hit with a few big hits and big hits. From the above results, the number of pachinko gaming machines 2a with a high probability that a big hit or a big hit with a small number of balls is generated for each island is estimated in time series, and the step is moved to step S420.

In step S420, the game hall management computer 9 determines whether a big jackpot or a small jackpot is generated from the number of pachinko gaming machines 2a with a high probability that a jackpot or a small jackpot for each island estimated in time series is high. The time zone (date and time) when the player's call request increases and the island are estimated, and the process proceeds to step S430.

In step S430, the game hall management computer 9 identifies the estimated portable terminal 8 of the employee in charge of the island, and moves the step to step S440.

In step S440, the amusement hall management computer 9 transmits the information regarding the island and the time zone in which the player's call request increases to the portable terminal 8 of the employee in charge of the estimated island, and shifts the step to step S450. ..

In step S450, the game hall management computer 9 determines whether or not there is a response that the necessary processing can be performed on the target island during the predicted time period.
As a result, when it is determined that there is a response indicating that the required processing can be supported, the game hall management computer 9 shifts the step to step S410.
On the other hand, when determining that there is a response that the necessary processing cannot be performed, the game hall management computer 9 shifts the step to step S460.

In step S460, the game hall management computer 9 transmits the information regarding the island and the time zone in which the player's call request increases to the predetermined mobile terminal 8, and shifts the step to step S410.

With this configuration, the game hall management system 1 determines whether the jackpot or the jackpot for each island is based on the out signal and the safe signal for each island, the number of jackpots and the number of jackpots with a small number of balls, and the timing of the hits. Information about the additional processing of the ball-placing container C is notified to a specific employee in advance by estimating the time when a big hit with a small number of balls is likely to occur. As a result, the game hall management system 1 improves the customer satisfaction by estimating the busy season of each island and shortening the time until the information from the pachinko game machine 2a and the call request from the player are responded. Can be made

Although the above-mentioned embodiment describes the pachinko gaming machine 2a, it is not limited to this and can be applied to the pachi-slot gaming machine 2b. Further, the present embodiment merely shows a typical form, and various modifications can be carried out without departing from the gist of one embodiment. Needless to say, the present invention can be carried out in various forms, and the scope of the present invention is shown by the description of the claims, and further, the equivalent meanings described in the claims and all the scopes within the scope are provided. Including changes.

1 Game hall management system 2a Pachinko game machine 5 Island computer 6 Card information management computer 7 Communication device 8 Mobile terminal 9 Game hall management computer GMi Game machine information

Claims (6)

A game hall management system comprising an information acquisition unit, a control unit, a communication unit, and a mobile terminal,
The information acquisition unit acquires gaming machine information regarding gaming machines,
The control unit estimates the necessary processing for each of the gaming machines,
A game arcade management system for transmitting to the mobile terminal information related to the processing estimated by the communication unit. The control unit determines a mobile terminal that transmits information regarding the process based on the estimated information regarding the process,
The game hall management system according to claim 1, wherein the communication unit transmits information regarding the processing to the determined mobile terminal. The control unit determines a portable terminal that transmits information regarding the processing based on the position of the gaming machine or the player who requires the estimated processing,
The game hall management system according to claim 1, wherein the communication unit transmits information regarding the processing to the determined mobile terminal. The control unit estimates the current number of balls and the increased number of balls held by the player from the acquired game machine information, and adds a ball-adding container to the game machine that requires an additional ball-inserting container. The game hall management system according to any one of claims 1 to 3, which is a process. The information acquisition unit acquires the number of balls thrown in until a big hit occurs for each model of the gaming machine,
The control unit infers the gaming machine with a high probability of a big hit from the actual number of balls thrown in, and adds the ball-adding container to the game machine that requires an additional ball-inserting container. The game hall management system according to any one of claims 1 to 4. The information acquisition unit acquires the number and the date and time of the gaming machines in which a big hit has occurred for each of the islands that are configured by collecting the plurality of gaming machines,
The control unit estimates the date and time when the number of gaming machines for each island will increase from the actual number and the date and time of the gaming machines for each island, and the island where additional personnel are required The game hall management system according to any one of claims 1 to 5, wherein the addition of personnel to the process is the process.

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