JP2017191614A - Information processing apparatus and program - Google Patents

Abstract

A problem to be solved by the present invention is to provide a shopping support apparatus and a program capable of incorporating statistical information on products and information of others when creating a shopping list.
A shopping support apparatus according to an embodiment receives an input accepting unit that accepts an input by a user's operation of memo information indicating a candidate product for purchase, and receives product information in which an external device evaluates a product from an external device Means for accepting designation of specific merchandise information among the merchandise information received by the receiving means, and the input acceptance using the specific merchandise information accepted by the designation accepting means as the memo information. Display means for displaying on the display unit together with the memo information input by the means.
[Selection] Figure 24

Description

  Embodiments described herein relate generally to an information processing apparatus and a program.

  2. Description of the Related Art Conventionally, a system has been proposed in which purchase information of a product such as a receipt is converted into electronic data at a POS (Point Of Sales) terminal and the electronic purchase information is provided as an electronic receipt to a mobile terminal of a customer. Conventionally, an apparatus has been proposed that creates a shopping list that displays candidate products that may be purchased based on the purchase history information that stores the purchase information.

  However, in the conventional technology, when selecting candidate products, it has been impossible to create a shopping list by taking in statistical information on products and information of others.

  The problem to be solved by the present invention is to provide a shopping support apparatus and program capable of taking in statistical information on products and information of others when creating a shopping list.

  An information processing apparatus according to an embodiment includes a memo information receiving unit that receives shopping memo information input by a user from a shopping list screen, user identification information for identifying the user, and an input operation to the shopping list screen. A first evaluation receiving means for receiving an evaluation of the product displayed on the shopping list screen, product information of the user's purchased product, information on the amount of money, and the user identification information of the user, Electronic receipt receiving means for receiving electronic receipt information for electronically displaying transaction contents on the terminal, and receiving an electronic receipt inquiry inquiry using the user identification information from the user terminal, the electronic in response to the inquiry Electronic receipt display means for transmitting receipt information to the user terminal and displaying the electronic receipt on the user terminal, and the user identification information A second evaluation accepting unit for accepting an evaluation regarding the product displayed on the electronic receipt from the electronic receipt display screen on which the user browses the electronic receipt, and the shopping memo information displayed on the shopping list screen. Product evaluation display means for displaying at least one product with an evaluation based on the evaluation received by the first evaluation receiving means and the evaluation received by the second evaluation receiving means.

  A program according to an embodiment includes a computer that controls an information processing apparatus, a memo information receiving unit that receives shopping memo information input by a user from a shopping list screen, and user identification information that identifies the user, and the shopping list. A first evaluation accepting unit for accepting an evaluation of a product displayed on the shopping list screen via an input operation on the screen; product information of the user's purchased product; information on a price; and the user of the user Electronic receipt receiving means for receiving electronic receipt information for electronically displaying transaction contents on a user terminal, including identification information, and receiving an inquiry for an electronic receipt inquiry using the user identification information from the user terminal, The electronic receipt information corresponding to the inquiry is transmitted to the user terminal, and the electronic receipt is displayed on the user terminal. A second evaluation receiving means for receiving an evaluation relating to a product displayed on the electronic receipt from an electronic receipt display screen on which the user views the electronic receipt using the user identification information; and the shopping list. On the screen, at least one item displayed as the shopping memo information is displayed with an evaluation based on the evaluation received by the first evaluation receiving unit and the evaluation received by the second evaluation receiving unit. And function as product evaluation display means.

FIG. 1 is a diagram schematically illustrating a configuration of a shopping support system according to the embodiment. FIG. 2 is a block diagram showing a hardware configuration of the customer terminal shown in FIG. FIG. 3 is a block diagram showing a hardware configuration of the center server shown in FIG. FIG. 4 is a diagram schematically showing an example of the data configuration of the shopping list management table shown in FIG. FIG. 5 is a diagram schematically illustrating an example of a data configuration of the first purchase history management table illustrated in FIG. 3. FIG. 6 is a block diagram showing a hardware configuration of the store server shown in FIG. FIG. 7 is a diagram schematically showing an example of the data configuration of the purchased product management table shown in FIG. FIG. 8 is a block diagram showing a hardware configuration of the POS terminal shown in FIG. FIG. 9 is a block diagram showing a hardware configuration of the signage terminal shown in FIG. FIG. 10 is a functional block diagram showing the functional configuration of the customer terminal. FIG. 11 is a flowchart illustrating an example of the processing procedure of the customer terminal. FIG. 12 is a flowchart illustrating an example of a procedure of icon addition processing of the customer terminal. FIG. 13 is a diagram illustrating an example of a shopping list screen. FIG. 14 is a diagram illustrating an example of a shopping list screen. FIG. 15 is a diagram illustrating an example of a shopping list screen. FIG. 16 is a diagram illustrating an example of a shopping list screen. FIG. 17 is a diagram illustrating an example of a shopping list screen. FIG. 18 is a flowchart showing an example of a procedure of shopping support processing between the store server and the customer terminal. FIG. 19 is a flowchart illustrating an example of a processing procedure of the POS terminal. FIG. 20 is a flowchart illustrating an example of the procedure of electronic receipt processing between the center server and the customer terminal. FIG. 21 is a diagram illustrating an example of an electronic receipt screen displayed by the customer terminal. FIG. 22 is a diagram illustrating an example of an electronic receipt screen displayed by the customer terminal. FIG. 23 is a flowchart illustrating an example of a procedure for candidate merchandise consumption processing. FIG. 24 is a flowchart illustrating an example of a procedure of information acquisition processing between the center server and the customer terminal. FIG. 25 is a diagram illustrating an example of a capture screen displayed by the customer terminal. FIG. 26 is a diagram illustrating an example of a capture screen displayed by the customer terminal. FIG. 27 is a diagram illustrating an example of the capture screen displayed by the customer terminal.

  Hereinafter, with reference to an accompanying drawing, an embodiment of a shopping support device and a program concerning an embodiment is described in detail. The present invention is not limited to the embodiments described below.

  FIG. 1 is a diagram schematically illustrating a configuration of a shopping support system 1 according to the embodiment. As shown in FIG. 1, the shopping support system 1 includes a customer terminal 2, a center server 3, a store server 4, a POS (Point of Service) terminal 5, a signage terminal 6, and an external SNS (Social Networking Service). 7 Each device of the customer terminal 2, the store server 4, and the signage terminal 6 is configured to be able to communicate with the center server 3 via a network N1 such as a public line or the Internet. The store server 4, the POS terminal 5, and the customer terminal 2 are configured to be communicable via a network N2 such as a LAN provided in the store. Note that the number of customer terminals 2, store server 4, POS terminal 5, and signage terminal 6 constituting the shopping support system 1 is not limited to the example of FIG.

  The customer terminal 2 which is a shopping support apparatus is an information processing apparatus such as a tablet terminal or a smartphone used by a customer who is a user. The customer terminal 2 cooperates with the center server 3 and the like to support creation of a shopping list, which will be described later, in which purchase candidate products (hereinafter referred to as candidate products) are recorded. Moreover, the customer terminal 2 cooperates with the store server 4 etc., and performs shopping support of the candidate goods based on a shopping list.

  The center server 3 is a server device provided in, for example, a data center. The center server 3 stores and manages various data related to customers and stores. Further, the center server 3 mediates information exchange between the customer terminal 2 and the store server 4 and information exchange between the customer terminal 2 and the signage terminal 6. The number of stores (store server 4) and management companies connected to the center server 3 is not particularly limited. The center server 3 transmits and receives information to and from the external SNS 7.

  The store server 4 is a server device provided in the store of each store. The store server 4 executes analysis processing related to sales management and sales strategy of products sold in the store. Further, the store server 4 provides various information such as electronic coupons and advertisements to the customer terminal 2 through the center server 3 and the like.

  The POS terminal 5 is a merchandise sales data processing device provided in each store. The POS terminal 5 registers the sales of the product purchased by the customer and outputs purchase history information including the transaction details. The number of POS terminals 5 provided in each store is not particularly limited.

  The signage terminal 6 is a signage terminal that displays digital signage. The signage terminal 6 is installed in, for example, a station premises or in a town, and displays a digital signage for advertising a specific store or product.

  The external SNS 7 is a service or website for building a social network through exchange on the Internet, and has a communication function such as a comment and an electronic bulletin board function. The external SNS 7 can communicate with the center server 3.

  Next, the configuration of each device that constructs the shopping support system 1 will be described.

  First, the configuration of the customer terminal 2 will be described with reference to FIG. FIG. 2 is a diagram illustrating a configuration of the customer terminal 2. As shown in FIG. 2, the customer terminal 2 includes a control unit 21 that comprehensively controls various operations and each unit of the customer terminal 2. The control unit 21 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) that stores various programs and data, a RAM (Random Access Memory) that is a main storage device, and an RTC (Real Time Clock) that measures the current date and time. It is a computer comprised by a part etc.

  The control unit 21 is connected to the operation unit 22 and the display unit 23 via the bus 29. The operation unit 22 includes operation keys and operation buttons for performing operation input. The display unit 23 is, for example, a liquid crystal display or the like, and displays various types of information such as product names of products that are candidates for purchase. The display unit 23 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 22.

  The control unit 21 is connected to the imaging unit 24 and the audio input unit 25 via the bus 29. The imaging unit 24 includes an imaging element such as a charge coupled device (CCD) or a complementary metal-oxide semiconductor (CMOS), and images various subjects. The voice input unit 25 is a sound collection device such as a microphone, and receives voice input.

  The control unit 21 is connected via a bus 29 to a communication I / F (interface) 26 that can be connected to the network N1. The control unit 21 can communicate with the center server 3 and the like using the communication I / F 26. The control unit 21 is connected to a near field communication I / F 27 compliant with a standard such as NFC (Near Field Communication). The control unit 21 can communicate with a device capable of near field communication such as the signage terminal 6 and the POS terminal 5 using the near field communication I / F 27.

  The control unit 21 is connected to the storage unit 28 via the bus 29. The storage unit 28 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 28 stores various programs executed by the control unit 21 and various data such as purchase schedule information, additional information, and display screen information described later.

  The storage unit 28 includes an icon storage unit 281, a memo storage unit 282, and an electronic receipt unit 283. The icon storage unit 281 stores a specified icon, which will be described later with reference to FIG. The memo storage unit 282 stores memo information displayed as a memo on the shopping list screen G1 described later. The memo information stored in the memo storage unit 282 is updated each time a memo is added. The electronic receipt unit 283 stores the electronic receipt information transmitted from the center server 3.

  Next, the configuration of the center server 3 will be described with reference to FIG. FIG. 3 is a diagram illustrating the configuration of the center server 3. The center server 3 includes a control unit 31 that comprehensively controls various operations and each unit of the center server 3. The control unit 31 is a computer that includes a CPU, a ROM that stores various programs and data, a RAM that is a main storage device, an RTC unit that measures the current date and time, and the like.

  The control unit 31 is connected to the operation unit 32 and the display unit 33 via the bus 36. The operation unit 32 includes a keyboard and a pointing device. The display unit 33 is a liquid crystal display, for example, and displays various types of information.

  The control unit 31 is connected via a bus 36 to a communication I / F (interface) 34 that can be connected to the network N1. The control unit 31 can communicate with the customer terminal 2, the store server 4, the signage terminal 6, and the like using the communication I / F 34.

  The control unit 31 is connected to the storage unit 35 via the bus 36. The storage unit 35 is an auxiliary storage device such as an HDD or an SSD. The storage unit 35 stores various programs executed by the control unit 31 and various data. Moreover, the memory | storage part 35 memorize | stores the shopping list management table T1 and the 1st purchase history management table T2 as data regarding a customer and a store.

  FIG. 4 is a diagram schematically illustrating an example of a data configuration of the shopping list management table T1. As shown in FIG. 4, the shopping list management table T1 stores purchase schedule information, additional information, display screen information, and the like in association with the customer ID. Here, the customer ID is identification information for identifying each customer. This customer ID is assigned in advance through procedures such as member registration.

  In the purchase schedule information, a product name, a product ID, and the like of a candidate product that is a purchase candidate are stored. Here, the product name may be a specific product name (for example, XX milk or XX curry) that specifies a specific product, or a general category name or the like that does not specify a specific product. Ordinary names (for example, milk or curry) may be used. The product ID is identification information that can identify each product such as a JAN code. The additional information is information added to a product or the like included in the purchase schedule information. Examples of the additional information include an electronic coupon for instructing to give a privilege such as discount or point grant, advertisement information for advertising (advertisement) a specific store or product, and the like. When the additional information is added to a specific candidate product, the additional information is stored in association with the candidate product.

  The display screen information is information for realizing (reproducing) the display state of the shopping list created on the display unit 23 of the customer terminal 2. The display screen information includes, for example, information related to the display layout and image data such as handwritten characters described later.

  FIG. 5 is a diagram schematically illustrating an example of a data configuration of the first purchase history management table T2. As shown in FIG. 5, the first purchase history management table T2 stores purchase history information and the like in association with the customer ID. The purchase history information is information indicating a history of products purchased by the customer corresponding to the customer ID. The purchase history information includes, for example, a store ID indicating a purchase destination store, a date and time when the purchase was made (transaction date and time), and product information (product name, product ID, unit price, etc.) of each purchased product.

  The first purchase history management table T2 stores comment information in association with the product (product ID) included in the purchase history information. Here, the comment information is various information input (registered) by a customer for a specific product (product ID). For example, the first purchase history management table T2 stores comments, evaluations, and the like regarding products as comment information.

  Returning to the description of FIG. The storage unit 35 includes a statistics unit 351, a disclosure unit 352, and an electronic receipt unit 353. The statistics unit 351 stores statistical information indicating the ranking of sales information of products sold at the POS terminal 5. The statistical unit 351 stores statistical information indicating the ranking of the number of memo information and product information transmitted from the customer terminal 2.

  Moreover, the statistics part 351 preserve | saves the number of the said icons as statistical data, when an icon (refer FIG. 16 and FIG. 21) is attached | subjected by the customer with respect to goods and memo writing. The statistical unit 351 stores product statistical data, reputation data, evaluation data, and the like collected from the external SNS 7. In the embodiment, reputation data is stored for products to be purchased from now on, and evaluation data is stored for products that have already been purchased, but this is not clearly distinguished, and the evaluation is based on reputation and evaluation. Includes both meanings. Evaluation also includes the meaning of expectation.

  The electronic receipt unit 353 stores electronic receipt information generated by the POS terminal 5 and transmitted from the POS terminal 5. The electronic receipt information is stored for each customer ID that identifies the customer. Here, the electronic receipt refers to electronic receipt information generated when a product is purchased at a store.

  The electronic receipt information is generated by the POS terminal 5 and transmitted to the center server 3. The center server 3 stores the received electronic receipt information, and when there is an inquiry from the customer terminal 2, the center server 3 transmits the electronic receipt information to the customer terminal 2 of the customer specified by the customer ID. The customer terminal 2 displays the received electronic receipt data on the display unit 23.

  The disclosure unit 352 stores the shopping list information (see FIG. 17) permitted by the customer to be disclosed as the display screen information. In addition, the disclosure unit 352 stores the electronic receipt information (see FIG. 22) that the customer has permitted to disclose as display screen information. The disclosure unit 352 stores the publicized shopping list electronic receipt information by category and stores the information. Here, “category” refers to, for example, sex, age group, region, and product category.

  Next, the configuration of the store server 4 will be described with reference to FIG. The store server 4 includes a control unit 41 that comprehensively controls various operations and each unit of the store server 4. The control unit 41 is a computer including a CPU, a ROM that stores various programs and data, a RAM that is a main storage device, an RTC unit that measures the current date and time, and the like.

  The control unit 41 is connected to the operation unit 42 and the display unit 43 via the bus 46. The operation unit 42 includes a keyboard and a pointing device. The display unit 43 is a liquid crystal display, for example, and displays various types of information.

  The control unit 41 is connected via a bus 46 to a communication I / F (interface) 44 that can be connected to the network N1 and the network N2. The control unit 41 can communicate with the center server 3 and the POS terminal 5 using the communication I / F 44.

  The control unit 41 is connected to the storage unit 45 via the bus 46. The storage unit 45 is an auxiliary storage device such as an HDD or an SSD. The storage unit 45 stores various programs executed by the control unit 41 and various data. Further, the storage unit 45 stores a product management table T3, a purchased product management table T4, and a second purchase history management table T5.

  The merchandise management table T3 stores merchandise information related to the merchandise in association with the merchandise ID of each merchandise sold in the store. Here, the product information includes product names and unit prices of the corresponding products, and image data such as photographs and illustrations representing the products. In addition to the specific name of the corresponding product, the product name includes an ordinary name such as a classification name or a category name to which the product belongs.

  FIG. 7 is a diagram schematically illustrating an example of a data configuration of the purchased product management table T4. As shown in FIG. 7, the purchased product management table T4 stores store visit date and time, purchase schedule information, and the like in association with the customer ID. Here, in the store visit date and time, the date and time when the customer corresponding to the customer ID visited the store is stored. The purchased product management table T4 stores purchased information in association with each candidate product included in the purchase schedule information. Here, the purchased information is flag information indicating whether or not the corresponding candidate product is actually purchased.

  Next, the configuration of the POS terminal 5 will be described with reference to FIG. FIG. 8 is a diagram showing the configuration of the POS terminal 5. As shown in FIG. 8, the POS terminal 5 includes a control unit 51 that controls various operations and each unit of the POS terminal 5 in an integrated manner. The control unit 51 is a computer including a CPU, a ROM that stores various programs and data, a RAM that is a main storage device, an RTC unit that measures the current date and time, and the like.

  The control unit 51 is connected to the operation unit 52, the display unit 53, the printer 54, and the code scanner 55 via the bus 59.

  The operation unit 52 has various operation keys for an operator to perform operation input. As operation keys, for example, a numeric key for inputting a numerical value, a cursor key for selecting a predetermined item, a selection decision key, a subtotal key for instructing a total output of products for which sales registration is performed, one transaction A tightening key for declaring that the closing process is performed and the price is settled is provided.

  The display unit 53 is, for example, a liquid crystal display or the like, and displays various information such as the product name, price, total amount of one transaction for which settlement is declared, and change amount. The display unit 53 includes a first display unit 53a that displays various types of information for the cashier and a second display unit 53b that displays various types of information for the customer. The display unit 53 may have a touch panel configuration. In this case, the touch panel functions as the operation unit 52.

  The printer 54 is a printer device that prints receipts, journals, and the like. The code scanner 55 is a scanner device that optically reads a code symbol such as a barcode or a two-dimensional code. For example, the code scanner 55 reads a code symbol attached to a product or a code symbol displayed on the customer terminal 2 and outputs information held in the code symbol to the control unit 51. Note that the code symbol attached to the product holds a product ID or the like that can identify the product.

  The control unit 51 is connected to a communication I / F 56 that can be connected to the network N2 via the bus 59. The control unit 51 can communicate with the store server 4 in the store using the communication I / F 56. The control unit 51 is connected to a short-range communication I / F 57 compliant with a standard such as NFC. The control unit 51 can communicate with an apparatus capable of near field communication such as the customer terminal 2 via the near field communication I / F 57.

  The control unit 51 is connected to the storage unit 58 via the bus 59. The storage unit 58 is an auxiliary storage device such as an HDD or an SSD. The storage unit 58 stores programs and various data for executing various POS operations including merchandise sales data processing described later. Moreover, the memory | storage part 58 memorize | stores store ID etc. of an own store beforehand.

  Next, the configuration of the signage terminal 6 will be described with reference to FIG. FIG. 9 is a diagram illustrating a configuration of the signage terminal 6. The signage terminal 6 includes a control unit 61 that comprehensively controls various operations and each unit of the signage terminal 6. The control unit 61 is a computer including a CPU, a ROM that stores various programs and data, a RAM that is a main storage device, an RTC unit that measures the current date and time, and the like.

  The control unit 61 is connected to the operation unit 62 and the display unit 63 via the bus 67. The operation unit 62 includes a keyboard and a pointing device. The display unit 63 is a liquid crystal display, for example, and displays various information such as advertisements. The display unit 63 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 62.

  The control unit 61 is connected to a communication I / F (interface) 64 that can be connected to the network N <b> 1 via the bus 67. The control unit 61 can communicate with the center server 3 and the like using this communication I / F 64. The control unit 61 is connected to a short-range communication I / F 65 compliant with a standard such as NFC. The control unit 61 can communicate with a device capable of near field communication such as the customer terminal 2 using the near field communication I / F 65.

  The control unit 61 is connected to the storage unit 66 via the bus 67. The storage unit 66 is an auxiliary storage device such as an HDD or an SSD. The storage unit 66 stores various data such as various programs executed by the control unit 61 and content data related to digital signage.

  Next, the memo information realized by the CPUs of the control unit 21 of the customer terminal 2, the control unit 31 of the center server 3, the control unit 41 of the store server 4 and the control unit 51 of the POS terminal 5 executing various programs. The control processing related to will be described with reference to FIGS.

  First, creation support processing related to creation of a shopping list on which memo information displayed by the control unit 21 is displayed will be described. This creation support process is for adding a mark (icon) indicating the reputation and expectation of the product to the product input at the customer terminal 2. For convenience of explanation, the control process of the control unit 21 will be described in association with the control process of the control unit 31 and the control process of the control unit 41.

  FIG. 10 is a functional block diagram illustrating a functional configuration executed by the control unit 21 of the customer terminal 2. As shown in FIG. 10, the control unit 21 of the customer terminal 2 includes an input receiving unit 211, a receiving unit 212, a designation receiving unit 213, a display unit 214, a product information display unit 215, a storage unit 216, an evaluation input receiving unit 217, A transmission means 218 is provided.

  The input receiving unit 211 has a function of receiving input by user operation of memo information indicating purchase candidate products.

  The receiving unit 212 has a function of receiving product information in which other people have evaluated the product from the external device (center server 3).

  The designation accepting unit 213 has a function of accepting designation of specific product information among the product information received by the receiving unit 212.

  The display unit 214 has a function of displaying, as memo information, specific product information received by the designation receiving unit 213 as memo information on the display unit together with the memo information input by the input receiving unit 211.

  The product information display unit 215 has a function of displaying the product information received by the receiving unit 212 on the display unit.

  The storage unit 216 has a function of storing, as memo information, specific product information whose designation is accepted by the designation receiving unit 213 in the storage unit.

  The evaluation input accepting unit 217 has a function of accepting an input of product evaluation indicated by the memo information with respect to the memo information displayed by the display unit 214.

  The transmission unit 218 has a function of transmitting the memo information and the evaluation received by the evaluation input reception unit 217 to the external device (center server 3).

  FIG. 11 is a flowchart illustrating an example of the procedure of the creation support process executed by the customer terminal 2. First, the control unit 21 of the customer terminal 2 provides various GUIs (Graphical User Interfaces) to the operator of the customer terminal 2.

  Specifically, in this process, the control unit 21 inputs memo information of candidate products that are candidates for purchase, and displays a shopping list screen G1 for displaying the memo information on the display unit 23. Here, it is assumed that the customer ID of the operator is input when logging into the customer terminal 2 or when displaying the shopping list screen. Further, it is assumed that information (for example, IP address) for accessing the own apparatus is notified to the center server 3 together with the customer ID along with the input of the customer ID.

  FIG. 13 is a diagram illustrating an example of the shopping list screen G1. As shown in the figure, the control unit 21 displays a first area A1 in which an operation element for switching the display mode is provided and a second area A2 in which various screens such as a shopping list screen G1 are displayed. To display.

  In the first area A1, a shopping list button B1, an import button B2, and the like are provided as operators for switching the display mode. The shopping list button B1 is an operator operated to display the shopping list screen G1. The take-in button B2 is an operator that is operated to perform a take-in operation for merchandise information, which will be described later.

  The control unit 21 determines whether or not the shopping list button B1 has been operated (step S11). If it is determined that the shopping list button B1 has not been operated (No in step S11), the control unit 21 determines whether or not the take-in button B2 has been operated (step S16).

  If it is determined that the shopping list button B1 has been operated (Yes in step S11), the control unit 21 displays the second area A2 in which the shopping list screen G1 can be displayed as shown in FIG. 13 (step S12). . Here, the shopping list screen G1 is provided with a switching menu CM that is an operator for switching the input mode. When the operator of the customer terminal 2 selects a desired input mode via the switching menu CM, the memo information of the candidate product is input into the second area A2 by a method corresponding to the input mode.

  As shown in FIG. 13, the input mode for inputting memo information includes an input mode by handwriting (handwriting input mode), an input mode by voice (voice input mode), an input mode by key typing (key input mode), Examples include an input mode (code input mode) by reading a code symbol (barcode or the like), an input mode by image recognition (image input mode), and the like.

  When the control unit 21 (input reception unit 211) receives input of memo information of a candidate product by a method corresponding to the selected input mode (step S13), the candidate product is displayed in the shopping list screen G1 (step S13). S14). The candidate product to be input may be a specific name or an ordinary name. Further, the candidate product may be capture information captured from the center server 3 as described in detail later (see FIG. 24).

  FIG. 14 shows a shopping list screen G1 in which candidate products are input by handwriting. In FIG. 14, in the second area A2, handwritten memo information A21 of “product A”, “product B”, “product C”, and “product E” for which input is accepted is displayed as a candidate product.

  Here, when the handwriting input mode is selected, the control unit 21 recognizes a character string (product name) representing a candidate product from the input (handwritten) data by using a known handwritten character recognition technique. For example, as shown in FIG. 14, when handwritten characters are input in the shopping list screen G1, the control unit 21 changes the character strings “product A”, “product E”, etc. ) And based on the recognized character, the specific process of goods is tried. As a result of the product specifying process, the character of the product that can be specified is converted into memo information of type characters.

  When the voice input mode is selected, the control unit 21 recognizes a character string (product name) representing a candidate product from the input (voice) data by using a known voice recognition technique. When the key input mode is selected, the control unit 21 receives the input character string (product name) as a character string representing a candidate product.

  When the code input mode is selected, the control unit 21 decodes the code symbol captured by the imaging unit 24 using a known reading technique. The control unit 21 receives the character string (product code) obtained by this decoding as a character string representing the candidate product. If the product name can be specified from the product code, the product name corresponding to the product code may be set as the candidate product.

  When the image input mode is selected, the control unit 21 recognizes the candidate product (product name) from the image of the candidate product captured by the imaging unit 24 by using a known object recognition technique.

  Then, the control unit 21 of the customer terminal 2 uses the candidate product (product name, product ID) for which the input has been received as purchase schedule information, and transmits it to the center server 3 together with the operator's customer ID (step S15). The transmission to the center server 3 may be performed every time a candidate product is input, or a plurality of candidate products may be performed at a time according to a predetermined operation or the like.

  On the other hand, the control unit 31 of the center server 3 determines whether or not purchase schedule information including the customer ID and the candidate product is received from the customer terminal 2 (step S21). If it is determined that it has been received (Yes in step S21), the received purchase schedule information is stored in the shopping list management table T1 (step S22). And the control part 31 adds the received candidate goods to the statistics part 351, and memorize | stores it (step S23). And control part 31 transmits received customer ID and purchase schedule information to store server 4 (Step S24).

  Here, the store server 4 as a transmission destination is not particularly limited, and it is preferable to select the store server 4 of the store that sells the candidate product. For example, it is good also as a form transmitted to all the store servers 4 connected to the center server 3. Moreover, it is good also as a form which selects the shop server 4 used as a transmission destination based on the purchase history information memorize | stored in 1st purchase history management table T2. When this form is adopted, the control unit 31 extracts a record corresponding to the customer ID received from the customer terminal 2 from the first purchase history management table T2. And the control part 31 selects the store server 4 of the store (store ID) contained in the extracted record as a transmission destination. Here, all of the stores included in the extracted record may be set as the transmission destination, or a store satisfying a predetermined condition such that the number of extractions is a predetermined value or more may be set as the transmission destination. Moreover, it is good also considering the store with the track record in which the candidate goods contained in purchase plan information were purchased among the stores contained in the extracted record as a transmission destination.

  When the control unit 41 of the store server 4 receives the customer ID and the purchase schedule information from the center server 3 (Yes in step S31), the control unit 41 stores the record of the product corresponding to the candidate product included in the purchase schedule information in the product management table T3. (Step S32).

  Here, when the candidate product is represented by a specific name, the control unit 41 extracts a record of the product corresponding to the specific name from the product management table T3. When the candidate product is represented by a common name, the control unit 41 extracts a record of a product belonging to a category or the like corresponding to the common name from the product management table T3. When the candidate product is represented by a product code, the control unit 41 extracts a record of the product corresponding to the product code from the product management table T3.

  The control unit 41 of the store server 4 issues an electronic coupon instructed to give a privilege such as discount or point grant to the product extracted by the control unit 41, and adds it to the record of the corresponding product (step S33). ).

  Here, the product for which the privilege is granted is not particularly limited. For example, when it is predetermined that a privilege is given to a specific product among the products extracted by the control unit 41, an electronic coupon is added to the record of the product (step S33).

  Moreover, you may determine dynamically the goods and privilege content which provide a privilege according to a purchase history. In this case, for example, referring to the record of the customer ID received from the center server 3 from the purchase merchandise management table T4 or the second purchase history management table T5, based on the purchase rate or purchase record described later obtained from the record, You may determine the goods and privilege content which provide a privilege. In addition, the object of privilege provision is not limited to the product unit, but may be the entire product or a visit to the store. Moreover, it is good also as a form which determines an expiration date etc. in an electronic coupon.

  The control unit 41 of the store server 4 uses the record of each product extracted by the control unit 41, the electronic coupon issued by the control unit 41, and the store ID of the own store as additional information, along with the customer ID received by the control unit 41, It transmits to the server 3 (step S34).

  The information included in the additional information is not limited to the above, and may be transmitted including other information. For example, advertisement information for advertising a store or a specific product may be included in the additional information. In this case, the advertisement information may be prepared in advance, or may be dynamically generated by the control unit 41 or the like based on the product or the like extracted by the control unit 41. In this process, the store server 4 generates and returns additional information, but is not limited thereto. For example, a form in which a store clerk manually generates additional information and returns it based on the purchase schedule information transmitted from the center server 3 may be adopted. In this case, for example, by issuing benefits such as discounts as electronic coupons for products that are frequently planned to be purchased, it is possible to promote visits to the store.

  The control unit 31 of the center server 3 determines whether a customer ID and additional information are received from the store server 4 (step S41). Waiting for reception (No in step S41) and determining that it has been received (Yes in step S41), the control unit 31 stores additional information in the record of the shopping list management table T1 corresponding to this customer ID ( Step S42).

  The control unit 31 of the center server 3 refers to the record of the first purchase history management table T2 corresponding to the customer ID received from the store server 4, and reads the comment information associated with the product included in the additional information. . Subsequently, the control unit 31 of the center server 3 adds the read comment information to the record of the corresponding product included in the additional information (Step S43).

  Then, the control unit 31 adds statistical information stored in the statistical unit 351 to the candidate information stored in step S22 (step S44).

  And the control part 31 of the center server 3 transmits the additional information to which comment information and statistical information were added to the customer terminal 2 of customer ID received from the store server 4 (step S45).

  On the other hand, the control unit 21 of the customer terminal 2 determines whether or not additional information has been received from the center server 3 (step S51). If it judges that it received (Yes of step S51), the control part 21 will memorize | store the memo information as candidate goods information containing comment information and statistical information in the memo memory | storage part 282 (step S52). And the control part 21 performs the process for updating the display of the shopping list screen G1 using the received additional information (step S53).

  FIG. 15 shows the updated shopping list screen G1. In FIG. 15, the memo information A26 of “product A1”, “product D”, and “product E1” is displayed in print type because the product is specified. In addition, in the memo information A27 of “product B” and “product C”, the product is not specified and the handwritten characters remain. The statistical information A22 is the total number of the products sold within a predetermined period (for example, one month) and the number of the products input as candidate products to the customer terminal 2 within the predetermined period. Note that the number of items sold and the number of inputs may be displayed separately. The displayed coupon A23 indicates that a coupon is added to the product.

  In the example of FIG. 15, a coupon A23 is added to “product A1”. Also, in the vicinity of the printed memo information A26, there was an input as statistical information A22 (355 items, 50 items, and 133 candidate items in the notes of “product A1”, “product D”, and “product E1”, respectively. Number) is displayed. These numerical values are numerical values indicating the degree of reputation, expectation and evaluation of the product by the customer.

  In step S53, icon addition processing is executed. FIG. 12 is a flowchart showing in detail the icon addition processing in step S53. In FIG. 12, the control unit 21 updates the display of the shopping list screen G1 (step S71). Next, the control unit 21 determines whether or not the memo information of any candidate product displayed on the shopping list screen G1 is designated by the customer's touch operation (step S72).

  The customer carrying the customer terminal 2 adds a mark indicating the reputation and expectation of the product of the memo information to the memo information A26 displayed in the printed form from the shopping list screen G1 displayed on the display unit 23. Can do. In that case, the customer touches and designates the memo information of a product to which a reputation or expectation is to be added among the memo information displayed on the shopping list screen G1. If it is determined that the memo information has been designated (Yes in step S72), the control unit 21 reverses the display of the product name of the designated memo information to indicate that the memo information has been designated.

  Next, the control unit 21 determines whether the designated memo information is the memo information A26 displayed in type or the memo information A27 displayed in handwriting (step S73). When it is determined that the memo information is displayed in print (Yes in Step S73), the control unit 21 pops up a candidate for a mark (icon) indicating reputation or expectation in the vicinity of the memo information (Step S74). .

  The customer selects and touches (designates) an arbitrary icon from the displayed icons. The control unit 21 (evaluation input receiving means 217) determines whether or not an icon is designated (step S75). The control unit 21 waits until it is designated (No in step S75) and determines that it is designated (Yes in step S75). The control unit 21 stores the designated icon in association with the memo information in the icon storage unit 281 ( Step S76). Then, the control unit 21 displays the specified icon in association with the rear side of the display of the memo information (step S77).

  The icon displayed here indicates the degree of expectation or reputation for a product that may be purchased from now on, and is determined by the customer himself and added to the product. In the embodiment, for the product of the handwritten memo information A27, since a single product has not been confirmed, an icon indicating the degree of expectation or reputation for the product cannot be added. However, an icon indicating the degree of expectation or reputation for the product may be added to the product of the handwritten memo information A27.

  In the embodiment, the same icon can be added only once to one piece of memo information. This is because the same icon cannot be repeatedly added to the memo-written product, and the statistical data such as reputation for the product is accurate. However, also in this case, an icon may be added to the same memo information many times.

  FIG. 16 shows an example of the shopping list screen G1 in which the memo information is touch-operated. In FIG. 16, the memo information A26 of “product E1” specified by being touched by the customer is an inverted display A24, and the product is specified. Then, three types of icons A25 are pop-up displayed near the memo information A26 of “product E1”. The customer touches an arbitrary icon desired by the customer from these three types of icons. Then, the icon specified by touching is displayed in association with the memo A information 26 of “product E1” behind the memo information A26 of “product E1”.

  FIG. 17 shows an example in which icons are displayed in step S75. In the example of FIG. 17, a heart-shaped icon (an icon indicating expectation for a product) is selected, and the heart-shaped icon A28 is arranged (associated) behind the memo information A26 of “product E1”. Is displayed. Near this icon, statistical information A36 indicating the number of times an icon (in the embodiment, a heart-shaped icon) has been added to the product (in the embodiment, “product E1”) is displayed. This statistical information A36 is a numerical value indicating the degree of reputation and expectation of the product. In the embodiment, the icon has been added five times in the past. When other icons are also added to the same product, each icon is displayed and the number of times of addition is displayed in relation to each icon.

  Returning to the description of FIG. Next, the control part 21 (transmission means 218) transmits the display screen information displayed at step S53 to the center server 3 together with the customer ID of the customer terminal 2 (step S54).

  The control unit 31 of the center server 3 determines whether a customer ID and display screen information are received from the customer terminal 2 (step S61). Wait until receiving (No in step S61), and if it is determined that the customer ID and the display screen information have been received (Yes in step S61), the control unit 31 stores the shopping list management table T1 corresponding to the customer ID. Display screen information is stored in the record (step S62). Then, based on the icon information received at the same time, the control unit 31 adds +1 to the number of added icons stored in the statistical unit 351 in association with the product information. That is, the statistical unit 351 stores the number of icons added to the product information for each icon in association with the product. The ranking of products is created by statistics on the number of memo information, the number of purchases, and the number of added icons of products stored in the statistics unit 351.

  Thereafter, in the customer terminal 2 and the center server 3, the control unit 21 and the control unit 31 cooperate to synchronize purchase schedule information, additional information, and display screen information. For example, when one of the customer terminal 2 and the center server 3 updates any of the purchase schedule information, additional information, and display screen information, the updated content is reflected in the other device.

  When the control unit 31 of the center server 3 receives a customer ID notification from the customer terminal 2 when the customer terminal 2 is activated, the control unit 31 purchases purchase schedule information, additional information, and display screen information corresponding to the customer ID. The data is read from the list management table T1 and provided to the customer terminal 2. And the control part 21 of the customer terminal 2 compares each information (purchase schedule information, additional information, and display screen information) provided from the center server 3 with each information memorize | stored locally, and update date is more Update to a new one.

  Thereby, the customer can display the shopping list created by the customer on any customer terminal 2 by inputting the same customer ID. Therefore, for example, a shopping list can be created on a large customer terminal 2 such as a tablet, and the shopping list can be displayed on a portable small customer terminal 2, thereby improving convenience related to the use of the shopping list. Can do.

  Next, the control unit 31 determines whether the received display screen information is information that may be disclosed (step S63). When the customer first subscribes to the service of the shopping support system 1 or whenever the display screen information is transmitted from the customer terminal 2 to the center server 3 in step S54, may the display screen information to be transmitted be disclosed to others? The information of whether or not is added and transmitted. The control unit 31 refers to the information and determines whether to display the display screen information. If it is determined that the information can be disclosed (Yes in step S63), the control unit 31 stores the display screen information in the disclosure unit 352 (step S64). And the control part 31 complete | finishes a process. If it is determined not to disclose the display screen information (No in step S63), the control unit 31 ends the process without storing the display screen information in the disclosure unit 352.

  If the control unit 21 of the customer terminal 2 determines that the shopping list button B1 is not operated in step S11 (No in step S11), the control unit 21 then operates the take-in button B2. It is determined whether or not (step S16). If it is determined that the take-in button B2 has been operated (Yes in step S16), the control unit 21 executes an information take-in process described later with reference to FIG. 24 (step S17). And the control part 21 complete | finishes a process. On the other hand, when it is determined that the capture button B2 is not operated (No in step S16), the control unit 21 returns to step S11 and waits.

  According to such an embodiment, based on the memo information displayed on the customer terminal 2, an icon indicating the reputation and expectation of the customer can be added from the customer terminal 2. The added icon can be displayed on the customer terminal 2 in association with the memo information. Further, the input memo information and the added icon can be transmitted to the center server 3 and collected as statistical information. Further, based on the statistical information stored in the center server 3, statistical information indicating the number of past memo information and statistical information indicating the number of icons added in the past are displayed on the customer terminal 2 in correspondence with the product. Can be made.

  Next, shopping support processing performed at the store will be described. FIG. 18 is a flowchart illustrating an example of a procedure of shopping support processing. As a premise of this processing, it is assumed that the customer who visits the store brings the customer terminal 2 holding his / her customer ID.

  First, the control unit 41 of the store server 4 acquires a customer ID from the customer terminal 2 of the customer who visited the store via a communication device (not shown) in the store connected to the store server 4 (step S81). Here, the type and installation position of the communication device are not particularly limited. For example, the customer ID may be acquired from the customer terminal 2 via a short-range communication device such as NFC provided at the entrance of a store or the entrance of a parking lot. Moreover, it is good also as a form which acquires customer ID from the customer terminal 2 via the access point which provides a public wireless LAN service etc. in a shop.

  The control unit 41 of the store server 4 acquires purchase schedule information related to the customer ID acquired by the control unit 41 (step S82). Here, the acquisition destination of the purchase schedule information may be the customer terminal 2 or the center server 3. For example, when acquiring from the customer terminal 2, it can acquire from the customer terminal 2 via the communication apparatus similar to the control part 41. FIG. Further, when acquiring from the center server 3, purchase schedule information corresponding to the customer ID acquired by the control unit 41 is acquired from the shopping list management table T 1 of the center server 3.

  Next, the control unit 41 of the store server 4 stores the acquired purchase schedule information in the purchased product management table T4 in association with the customer ID acquired by the control unit 41 and the current date and time (visit date and time) (step S83). ).

  The control unit 41 of the store server 4 generates in-store information including advertisement information for advertising a specific product, shopping support information for shopping support, and the like (step S84). And the control part 41 provides the produced | generated in-store information to the customer terminal 2 of customer ID which the control part 41 acquired (step S85). Specifically, the in-store information is provided (transmitted) to the customer terminal 2 via a communication device in the store connected to the store server 4.

  Here, the advertisement information and shopping support information provided to the customer terminal 2 may be generated based on the purchase schedule acquired by the control unit 41. For example, it is good also as a form which produces | generates the advertisement information which advertises each of the candidate goods contained in the purchase plan. Moreover, it is good also as a form which produces | generates the shopping assistance information which showed where each of the candidate goods included in the purchase plan is sold in the store. When generating such shopping support information, for example, the control unit 41 specifies the sales position of each candidate product included in the purchase schedule based on map information that records the sales position of each product sold in the store. And the control part 41 produces | generates the map information which recorded the sales position of candidate goods as shopping assistance information.

  Note that the information included in the in-store information is not limited to the above example. For example, when a privilege such as point grant is granted on the condition of visiting the store, an electronic coupon indicating the content of the privilege may be included in the store information and transmitted.

  When receiving the in-store information from the store server 4, the control unit 21 of the customer terminal 2 displays the in-store information on the display unit 23 according to the operation of the operator (step S <b> 86). For example, when the shopping coupon information includes an electronic coupon that grants a privilege such as point grant when visiting the store, the control unit 21 of the customer terminal 2 displays a privilege grant screen according to the content of the electronic coupon. Further, when shopping support information (map information) is included in the in-store information, the control unit 21 of the customer terminal 2 displays a shopping support screen indicating the sales position of the candidate product according to a predetermined operation.

  Next, the merchandise sales data processing performed by the POS terminal 5 when purchasing merchandise will be described. FIG. 19 is a flowchart illustrating an example of a procedure of merchandise sales data processing.

  First, the control unit 51 of the POS terminal 5 acquires a customer ID, purchase schedule information, and additional information held in the customer terminal 2 (step S91). Here, the customer ID, purchase schedule information, and additional information acquisition method are not particularly limited. For example, it is good also as a form acquired directly from the customer terminal 2 using near field communication I / F57. Further, the customer ID acquired from the customer terminal 2 may be used as a search key, and purchase schedule information and additional information may be acquired from the purchased product management table T4.

  The control unit 51 of the POS terminal 5 reads the product information (product name, unit price, etc.) corresponding to the product ID based on the product ID of the purchased product actually purchased, read by the code scanner 55, from the product management table. Obtained from T3 (step S92).

  The control unit 51 of the POS terminal 5 determines whether or not the candidate product has been purchased by determining whether the product name of the purchased product acquired by the control unit 51 matches each candidate product included in the shopping list. Determination is made (step S93). When a product other than the candidate product is purchased (No in step S93), the control unit 51 registers the sales of the purchased product based on the product information acquired by the control unit 51 (step S96).

  If it is determined that the candidate product has been purchased (Yes in step S93), the control unit 51 of the POS terminal 5 determines whether or not an electronic coupon provided from the store is added as additional information to the candidate product. Is determined (step S94). If it is determined that an electronic coupon has been added (Yes in step S94), the control unit 51 of the POS terminal 5 registers the sales of the purchased product at a unit price to which the electronic coupon is applied (step S95). If no electronic coupon is added (No in step S94), the sales registration of the purchased product is performed at the normal unit price included in the product information (step S96).

  The control unit 51 of the POS terminal 5 repeatedly executes steps S92 to S96 until the operator operates the tightening key (No in step S97). When the closing key is operated (Yes in step S97), the control unit 51 of the POS terminal 5 generates purchase history information indicating the breakdown of the transaction (step S98). Note that the purchase history information includes the product name, product ID, unit price, and the like of the purchased product.

  And the control part 51 of the POS terminal 5 produces | generates the electronic receipt information for displaying on the customer terminal 2 based on the produced | generated purchase history information (step S99). And the control part 51 transmits electronic rate information to the center server 3 (step S100). In addition, when transmitting electronic receipt information to the center server 3, a corresponding customer ID is added and transmitted.

  Thus, according to the product sales data processing, the electronic coupon provided from the store at the time of creating the shopping list can be applied when purchasing the candidate product. As a result, customers who purchase candidate products can enjoy the benefits that were notified at the time of creating the shopping list without being aware of the benefits, so they can prevent forgetting to use electronic coupons and Convenience can be improved.

  Next, various control processes related to electronic receipt information realized by the CPUs of the control unit 21 of the customer terminal 2 and the control unit 31 of the center server 3 executing various programs will be described with reference to FIGS. explain. When the customer terminal 2 and the center server 3 receive the electronic receipt information transmitted by the control unit 51 of the POS terminal 5, the customer terminal 2 and the center server 3 execute the control shown in FIG. That is, the control unit 31 of the center server 3 determines whether or not electronic receipt information has been received from the POS terminal 5 (step S111). If it is determined that it has been received (Yes in step S111), the control unit 31 stores the received electronic receipt information in the electronic receipt unit 353 (step S112). Subsequently, based on the stored electronic receipt information, the control unit 31 adds the number based on the product information received as the electronic receipt information this time to the statistical number of the corresponding product stored in the statistical unit 351, respectively. Information is updated (step S119).

  Next, the control part 31 judges whether the inquiry about the inquiry of an electronic receipt was received from the customer terminal 2 (step S113). If it is determined that it has been received (Yes in step S113), the control unit 31 sends the latest electronic receipt information corresponding to the customer ID to the customer terminal 2 based on the customer ID included in the received inquiry. Transmit (step S114).

  On the other hand, the control unit 21 of the customer terminal 2 determines whether or not there is an inquiry about an electronic receipt due to a customer operation (step S121), and if it is determined that there is an inquiry about an electronic receipt (Yes in step S121), The control part 21 transmits inquiry information toward the center server 3 (step S122). Next, the control unit 21 determines whether or not the electronic receipt information transmitted from the center server 3 in step S114 is received (step S123). If it is determined that the electronic receipt information is received (Yes in step S123), the control unit 21 displays the received electronic receipt information on the display unit 23 (step S124).

  In this state, when the customer touches and designates one piece of product information of the electronic receipt information displayed on the customer terminal 2, the product information is highlighted. The control unit 21 determines whether or not a product is specified by the customer (step S125). If it is determined that the product is designated (Yes in step S125), the control unit 21 obtains the product in the vicinity of the product information corresponding to the designated and highlighted product. A candidate for a mark (icon) indicating the evaluation or the like is displayed in a pop-up (step S126).

  FIG. 21 shows an example of display of electronic receipt information displayed in step S124, merchandise information A29 that is highlighted by a touch operation by the customer, and icon pop-up display A30. In the example of FIG. 21 displaying the pop-up, the product information of “product E1” is touch-operated and the product information A29 is highlighted. At the same time, three types of icons are displayed.

  The customer touches and operates an arbitrary icon desired by the customer from the pop-up icons. The control unit 21 determines whether one icon is designated by the customer (step S127). The control unit 21 waits until it is designated (No in step S127), and if it is determined that it is designated (Yes in step S127), the control unit 21 associates the designated icon with the product information and stores it in the icon storage unit 281. (Step S128). The control unit 21 additionally displays the stored icon in association with the product information on the display unit 23 (step S129). Next, the control unit 21 transmits the displayed display screen information to the center server 3 (step S130). And the control part 21 complete | finishes a process.

  FIG. 22 is a screen showing the electronic receipt information displayed in step S129. In FIG. 22, an icon indicating the evaluation of the product is additionally displayed corresponding to the product display of “product E1” immediately after the product display. In the example of FIG. 22, as a result of eating the product, an icon A31 that highly evaluates the product is added.

  Further, in the vicinity of the added icon, a number A36 in which the icon has been added to the product in the past is displayed in association with the icon. In the example of FIG. 22, a number “5” indicating that five heart icons have been added in the past is displayed.

  In the embodiment, the same icon can be added only once to one piece of product information displayed as electronic receipt information. This is because the same icon cannot be repeatedly added to one piece of product information, and statistical data such as evaluation on the product is made accurate. However, an icon may be added to the same product information many times.

  On the other hand, the control unit 31 of the center server 3 determines whether or not the display screen information transmitted in step S130 has been received (step S115). When determining that it has been received (Yes in step S115), the control unit 31 stores the received display screen information in the shopping list management table T1 (step S116). At this time, based on the icon information received in step S115, the statistical unit 351 increments the number of the icons stored in association with the product information. The ranking of products is created based on the number of posts of products and the number of statistics of icons stored in the statistics unit 351.

  Next, the control unit 31 determines whether or not the display screen information stored in the shopping list management table T1 is information that may be disclosed (step S117). This determination is made based on publicly available information from the customer, similar to the determination in step S63. If it is determined that the information can be disclosed (Yes in step S117), the control unit 31 stores the display screen information in the disclosure unit 352 (step S118). And the control part 31 complete | finishes a process.

  If it is determined in step S111 that electronic receipt information has not been received from the POS terminal 5 (No in step S111), the control unit 31 executes the process in step S113 without executing the process in step S112. To do. In Step S113, when it is determined that the inquiry information of the electronic receipt is not received from the customer terminal 2 (No in Step S113), the control unit 31 executes Step S115 without processing Step S114. If it is determined in step S115 that display screen information has not been received from the customer terminal 2 (No in step S115), the control unit 31 executes step S117 without executing step S116. If it is determined in step S117 that the display screen information is not to be disclosed (No in step S117), the control unit 31 ends the process without executing step S118.

  If it is determined in step S121 that the inquiry is not an electronic receipt inquiry by the customer (No in step S121), the control unit 21 executes step S123 without executing step S122. If it is determined in step S123 that electronic receipt information has not been received (No in step S123), the control unit 21 executes step S125 without executing step S124. If it is determined in step S125 that the designation of the product by the customer has not been operated (No in step S125), the control unit 21 executes step S130 without executing steps S126 to S129.

  According to such an embodiment, the customer can see the display of the received electronic receipt information and add the customer's evaluation information as an icon for the product purchased by the customer. Further, the added icon can be displayed on the customer terminal 2 as a part of the electronic receipt information in association with the product information. Further, the added icon can be collected as statistical information in the center server 3. Further, based on the statistical information stored in the center server 3, the statistical information of the added icon can be displayed on the customer terminal 2 in correspondence with the product information displayed on the electronic receipt.

  Next, the candidate merchandise consumption process performed after the candidate merchandise is purchased will be described. FIG. 23 is a flowchart illustrating an example of a procedure for candidate merchandise consumption processing.

  First, when the control unit 41 of the store server 4 receives a customer ID and purchase history information from each POS terminal 5 in the store (step S141), the control unit 41 sets the set of the customer ID and purchase history information to the first of the center server 3. It stores in the purchase history management table T2 and the second purchase history management table T5 of its own device (step S142). In addition, when storing in the 1st purchase log | history management table T2 of the center server 3, store ID of the own store is added and stored.

  Next, the control unit 41 of the store server 4 sets the actually purchased candidate product among the candidate products included in the purchase schedule information as purchased (step S143). Specifically, the control unit 41 compares the purchased product included in the purchase history information stored by the control unit 41 with the candidate product included in the purchase schedule information in the purchased product management table T4 for the same customer ID. The control unit 41 sets the purchased information in the purchased product management table T4 to “purchased” for the candidate product that matches the product name (specific name, ordinary name) of the purchased product.

  Then, the control unit 41 of the store server 4 uses the candidate product set as purchased as the purchased information, and notifies the center server 3 together with the corresponding customer ID (step S144).

  When the control unit 31 of the center server 3 receives the customer ID and the purchased information from the store server 4, it erases the candidate product that has been purchased from the purchase schedule information in the shopping list management table T 1 corresponding to the customer ID. Processing is executed (step S145). Here, the erase process may be, for example, deleting the corresponding candidate product from the purchase schedule information, or adding flag information indicating the purchase to the corresponding candidate product.

  On the other hand, the control unit 21 of the customer terminal 2 updates the local purchase schedule information at the customer terminal 2 when the center server 3 performs the cancellation process on the purchase schedule information corresponding to the customer ID of the own device ( Step S146). That is, the product stored in the memo storage unit 282 of the customer terminal 2 also deletes the memo. And the control part 21 of the customer terminal 2 changes the display of the candidate goods made purchase based on the purchase schedule information in which the cancellation process was performed (step S147).

  For example, when a purchased candidate product is deleted from the purchase schedule information by the erase process in the center server 3, the control unit 21 of the customer terminal 2 hides the candidate product. Further, when flag information indicating that the product has been purchased is added to the candidate product that has been purchased by the erase process in the center server 3, the product has been purchased by adding a strikethrough to the candidate product and displaying it. Make it clear.

  In this way, according to the candidate product application process, when the candidate product is actually purchased, the candidate product may be deleted from the shopping list or notified that it has been purchased on the shopping list. it can. Thereby, since the purchase situation of candidate goods can be reflected on a shopping list, the convenience concerning the purchase of candidate goods can be improved.

  In the candidate merchandise application process, the purchase schedule information held by the center server 3 is updated. However, the purchase schedule information held by the customer terminal 2 may be updated directly. In the case of adopting this form, for example, in the above-described merchandise sales data processing of the POS terminal 5, it can be realized by performing an elimination process on the purchase schedule information held by the customer terminal 2.

  Next, referring to FIGS. 24 to 27, various CPUs of the control unit 21 of the customer terminal 2 and the control unit 31 of the center server 3 when the take-in button B <b> 2 (see FIG. 13 or the like) is operated. The information capture control process (the process of step S17) realized by executing the program will be described in detail.

  In FIG. 24, when the take-in button B2 of the customer terminal 2 is operated, although not shown, according to an instruction displayed on the display unit 23, a category of information to be taken in is input. Then, the control unit 21 designates a category of information to be captured based on the input information (step S151). Although not shown in the figure, the customer designates whether to take in public raw memo information or ranking information as statistical information as information to be taken in. The control unit 21 determines whether or not take-in of public information is specified by the customer (step S152). If it is determined that the public information is taken in (Yes in step S152), the control unit 21 transmits the search information instructing the search for the public information to the center server 3 (step S153).

  On the other hand, when it is determined that the acquisition of public information is not specified (No in step S152), the control unit 21 determines whether the acquisition of statistical information is specified (step S154). When it is determined that the acquisition of statistical information is designated (Yes in step S154), the control unit 21 transmits the search information instructing the search for statistical information to the center server 3 (step S155).

  On the other hand, the control unit 31 of the center server 3 determines whether or not a statistical information search instruction has been received from the customer terminal 2 (step S161). If it is determined that an instruction for searching for statistical information has been received (Yes in step S161), the control unit 31 searches the statistical unit 351 to obtain information in accordance with the instruction received in step S161 (statistical information evaluated by others). ) Is extracted (step S162).

  If it is determined that an instruction for searching for statistical information has not been received (No in step S161), the control unit 31 determines whether an instruction for searching for public information has been received (step S163). ). If it is determined that the public information search instruction has been received (Yes in step S163), the control unit 31 searches the public unit 352, executes a search according to the instruction received in step S163, and the corresponding information. (Evaluation information of another person that may be disclosed by another person) is extracted (step S164).

  Next, the control unit 31 transmits the information extracted in step S162 or step S164 to the customer terminal 2 as other person's evaluation information (step S165). And the control part 31 complete | finishes a process. If it is determined in step S163 that an instruction to search for public information has not been received (No in step S163), the control unit 31 ends the process. In addition, when the control part 31 receives the search instruction | indication of both public information and statistical information from the customer terminal 2, in step S165 merchandise information, such as shopping list information extracted in step S162, electronic receipt information, and step Both pieces of product information as statistical information extracted in S164 are transmitted.

  On the other hand, the control unit 21 (reception unit 212) of the customer terminal 2 determines whether or not extraction information that is evaluation information of another person has been received from the center server 3 (step S156). If it is determined that it has been received (Yes in step S156), the control unit 21 (product information display means 215) displays the extracted product information on the display unit 23 (step S157).

  FIG. 25 illustrates the statistical information extracted from the statistical unit 351 in step S162. In FIG. 25, the display unit 23 corresponds to the category part A41 for displaying the designated category, the product information part A32 for displaying the ranking information of the products included in the category in order of ranking from the top, and the product information. Statistical information A33 indicating the number of memo information and the number of purchased products is displayed. In addition, the display unit 23 displays an execution button B3 that is operated to store the product information designated by the customer's touch operation from the displayed product information in the memo storage unit 282 as memo information. .

  Also, FIG. 26 illustrates public information extracted from the public unit 352 in step S164. In FIG. 26, the display unit 23 displays a category part A41 for displaying a designated category and published memo information A34 including the category. Specifically, a list of public information that can be displayed is displayed, and the memo information designated from the list is displayed as it is.

  Also, in FIG. 26, statistical information A33 indicating the number of memo information corresponding to each product and the number of purchases of the product, and statistical information A36 indicating the number of times the icon is added to the product are displayed. In addition, the display unit 23 displays an execution button B3 that is operated to store the product information designated by the customer's touch operation from the displayed product information in the memo storage unit 282 as memo information. .

  The customer designates arbitrary product information from the ranking information or memo information displayed on the display unit 23. The control unit 21 (designation receiving unit 213) determines whether or not specific product information or memo information is designated (step S158). When it is determined that specific product information or memo information is designated (Yes in step S158), the control unit 21 (storage means 216) captures the designated product information or memo information (lettuce in the embodiment). The information is taken in and stored in the memo storage unit 282 as memo information (step S159). And the control part 21 complete | finishes a process.

  And the control part 21 (display means 214) displays the shopping list of the memo information including the taken-in information taken in by step S159 on the display part 23 as a new shopping list screen G1 by operating the shopping list button B1. (Step S160). That is, the capture information and the memo information are displayed on the same screen of the display unit 23. FIG. 27 shows an example of a new shopping list screen G1 in which lettuce memo information is taken from the screen of FIG. 27, in addition to the memo information displayed in step S14 in FIG. 11 or the memo information displayed in step S71 in FIG. 12, new memo information A35 indicating the lettuce stored in step S159 is displayed.

  Note that the control unit 21 of the customer terminal 2 transmits the capture information stored in step S159 to the center server 3. The control unit 31 of the center server 3 collects the received acquisition information, and creates statistical information obtained by counting the number of acquisition information acquired by the customer. On the basis of this statistical information, the control unit 31 of the center server 3 enjoys some privilege such as the grant of points or the presentation of coupons or giveaways, for example, to the person who provided the captured information captured by the customer. Can be made.

  According to such an embodiment, when creating a shopping list, a customer can display product statistical information and other person's memo information on the display unit 23 of the customer terminal 2 for reference. . In addition, from the statistical information of the product displayed on the display unit 23 and other people's memo information, the customer's terminal 2 takes in the information of the product that he likes or is interested in and displays it as a shopping list together with his memo information. be able to.

  Further, in the customer terminal 2, icons (marks) indicating the reputation, evaluation, expectation degree, etc. of the product can be added to the memo information displayed on the display unit 23 including the captured information.

  The statistical information may be product information obtained by adding statistical information collected from an external SNS to information collected from the shopping list screen G1 or electronic receipt information. Alternatively, only statistical information (product information) collected from an external SNS may be used. By adding the product information from the external SNS, appropriate statistical data can be created based on information from various fields.

  As mentioned above, although embodiment of this invention was described, these embodiment is shown as an example and is not intending limiting the range of invention. These embodiments can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the spirit of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  For example, in the present embodiment, the center server 3 includes a concept called a cloud computer. That is, the center server 3 may be a server group including a plurality of servers. For example, the center server 3 may transmit information to another server device and cause the server device of the transmission destination to execute the processing in order to execute various processes of the present embodiment. Also in this form, the center server 3 can provide a function as SaaS (Software as a Service) which is a kind of cloud computing.

  Moreover, you may comprise so that the program run with each terminal of the said embodiment may be provided by previously incorporating in ROM, a memory | storage part, etc. The program may be provided by being recorded in a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD in an installable or executable format file. Good.

  Further, the program may be provided by being stored on a computer connected to a network such as the Internet and downloaded via the network. Further, the program may be provided or distributed via a network such as the Internet.

DESCRIPTION OF SYMBOLS 1 Shopping support system 2 Customer terminal 21 Control part 211 Input reception means 212 Reception means 213 Specification reception means 214 Display means 215 Product information display means 216 Storage means 217 Evaluation input reception means 218 Transmission means 281 Icon storage part 282 Memo storage part 3 Center Server 31 Control unit 351 Statistics unit 352 Opening unit 4 Store server 41 Control unit 5 POS terminal 51 Control unit 6 Signage terminal 61 Control unit T1 Shopping list management table

JP 2009-59173 A

The information processing apparatus of the embodiment, the product information of purchased product Yu chromatography The, the information relating to the amount, and a user identification information for identifying the user, the electronic receipt the transaction details to the user terminal is electronically displayed When receiving an electronic receipt inquiry inquiry using the user identification information from the user terminal and the electronic receipt receiving means for receiving information, the electronic receipt information corresponding to the inquiry is transmitted to the user terminal, and the user an electronic receipt display means for displaying the electronic receipt to the terminal, the user from the identification information using the electronic receipt display screen by the user to browse the electronic receipt, evaluation accepting an evaluation related to the product displayed on the electronic receipt at least one quotient of a receiving unit, the purchase product list screen, displayed as shopping memo information input by the user Hand, and a product evaluation display means for displaying said evaluation receiving means assigned the is evaluated based Dzu rather evaluation accepted.

Program embodiments, a computer for controlling an information processing apparatus, the product information of purchased product Yu chromatography The, the information relating to the amount, and a user identification information for identifying the user, the transaction details to the user terminal Electronic receipt receiving means for receiving electronic receipt information to be displayed electronically, and receiving an electronic receipt inquiry inquiry from the user terminal using the user identification information, the electronic receipt information corresponding to the inquiry is received by the user Product displayed on the electronic receipt from the electronic receipt display means for transmitting to the terminal and displaying the electronic receipt on the user terminal, and the electronic receipt display screen on which the user views the electronic receipt using the user identification information and evaluation accepting means for accepting an assessment of, in buying products list screen, shopping memo information entered by the user As for at least one item is displayed, the item evaluation display means for displaying said evaluation receiving means assigned the is evaluated based Dzu rather evaluation accepted, is to function.

Claims (3)

Memo information receiving means for receiving the shopping memo information input by the user from the shopping list screen and user identification information for identifying the user;
A first evaluation receiving means for receiving an evaluation of a product displayed on the shopping list screen via an input operation to the shopping list screen;
Electronic receipt receiving means for receiving electronic receipt information for electronically displaying transaction details on a user terminal, including product information of the user's purchased product, information relating to the amount of money, and the user identification information of the user;
When an electronic receipt inquiry inquiry is received from the user terminal using the user identification information, the electronic receipt information is transmitted to the user terminal in response to the inquiry, and the electronic receipt is displayed on the user terminal. Means,
Second evaluation accepting means for accepting an evaluation relating to a product displayed on the electronic receipt from an electronic receipt display screen on which the user views the electronic receipt using the user identification information;
In the shopping list screen, at least one item displayed as the shopping memo information is assigned an evaluation based on the evaluation received by the first evaluation receiving unit and the evaluation received by the second evaluation receiving unit. Product evaluation display means to display,
An information processing apparatus comprising:   The product evaluation display means is based on the evaluation received by the first evaluation receiving means and the evaluation received by the second evaluation receiving means for the product information of at least one of the purchased products in the electronic receipt. The information processing apparatus according to claim 1, wherein the information processing apparatus displays the evaluation. A computer for controlling the information processing apparatus;
Memo information receiving means for receiving the shopping memo information input by the user from the shopping list screen and user identification information for identifying the user;
A first evaluation receiving means for receiving an evaluation of a product displayed on the shopping list screen via an input operation to the shopping list screen;
Electronic receipt receiving means for receiving electronic receipt information for electronically displaying transaction details on a user terminal, including product information of the user's purchased product, information relating to the amount of money, and the user identification information of the user;
When an electronic receipt inquiry inquiry is received from the user terminal using the user identification information, the electronic receipt information is transmitted to the user terminal in response to the inquiry, and the electronic receipt is displayed on the user terminal. Means,
Second evaluation accepting means for accepting an evaluation relating to a product displayed on the electronic receipt from an electronic receipt display screen on which the user views the electronic receipt using the user identification information;
In the shopping list screen, at least one item displayed as the shopping memo information is assigned an evaluation based on the evaluation received by the first evaluation receiving unit and the evaluation received by the second evaluation receiving unit. Product evaluation display means to display,
Program to make it function.

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