JP2016151839A - Commodity purchase system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable a customer to select a delivery destination of a commodity, purchase a commodity from among a group of commodities which can be delivered to the delivery destination, and receive the commodity at the selected delivery destination.SOLUTION: An ordering system 12 receives commodity delivery destination information from a delivery destination information distribution system 14, receives shopping cart information from a received order management system 16 on the basis of the commodity delivery destination information, and receives purchasable commodity information. Thereafter, a commodity whose purchase is desired is selected based on the purchasable commodity information, and purchase desired commodity information is transmitted to the received order management system 16. The commodity is delivered to a predetermined delivery destination owing to collaboration of the received order management system 16 and commodity delivery system 18, and then handed to a customer via a commodity handing-over system 20.SELECTED DRAWING: Figure 1

Description

The present invention relates to a product purchase system that enables a customer to select a delivery destination of a product or service, purchase a product from a group of products that can be delivered to the delivery destination, and receive the product at the selected delivery destination.

Conventionally, when purchasing a product at a physical store and receiving the purchased product, the customer takes the product to be purchased from the products displayed at the physical store to the cashier, pays for the product, and purchases the purchased product at home I took it home. In addition, when ordering a product at a mail-order store and receiving a purchased product, the customer decides the product he / she wants to purchase from the products handled at this mail-order store, orders the product he / she wants to purchase from the mail-order store, The purchased item was received at the specified destination. If a delivery box is installed at the delivery destination specified by the customer, the purchased product can be received even when the customer is absent by having the purchased product stored in the delivery box, but the delivery company can place the purchased product in the delivery box. When storing, if there is no vacancy in the delivery box, or if there is a vacancy but the size, weight, etc. of the purchased product are outside the specifications of the delivery box, the purchased product cannot be stored in the delivery box. If the mail-order store prepares the delivery destination of the purchased product in advance, the customer can receive the purchased product at a destination specified from among the destinations prepared by the mail-order store. As a technology related to this, Patent Document 1 proposes an article sales system that can save the trouble of bringing back the purchased product and simplify the work of ordering the product.

Also, when ordering products at a restaurant and receiving the ordered product, the customer decides the product he wants to order from the products handled at the restaurant, orders the product he wants to order from the restaurant, and places the ordered product at the place where he ordered. receive. As a method of ordering products, customers are told in the same manner as mail order when they are told verbally to a restaurant clerk, when they pass a pre-purchased meal ticket, when they order with a communication device for ordering prepared by a restaurant. There are cases where an order is made with a communication device owned by the customer. As a technology related to this, Patent Document 2 proposes an ordering system that can simplify the work of ordering a product in a restaurant.

JP 2002-41913 A JP 2006-163447 A

The problem with the conventional merchandise purchase method is that if a merchandise found in a real store is to be purchased later, it must be re-entered into the real store and purchased. Also, even if you find a product you want to purchase immediately, if you decide that it is difficult to carry the product depending on your future schedule (going to a meal, watching a movie, taking care of a child, etc.) or the presence of baggage May give up on purchasing the product. Also, if you are looking for products in a land that you are not familiar with, find a store that seems to sell the product, and if you can't find the product, look for another store and eventually go to which store However, I sometimes give up buying without finding the product. Also, even if there is a product you want to purchase at a large store or a shopping mall, you may give up buying because you feel that it is too much to carry to a car.

The problem with purchasing merchandise at a mail order store is that even if the merchandise shipping source and merchandise delivery destination are in the vicinity, the purchased merchandise cannot be received immediately after ordering. In addition, the product cannot be purchased anonymously, and there is a concern about the risk of leakage of personal information. In addition, the delivery address must be an address or the location of a company, and cannot be used for a scene where goods are desired to be delivered to a staying hotel, for example.

The problem with ordering products at restaurants is that there may be an order error due to an error in the hearing of the store clerk who came to order or an error in the customer's statement. Also, restaurants that use an advance payment order system, such as fast food restaurants and coffee shops, cannot sit until the order and payment are completed, and if there is no vacant seat after the order is placed. I have to wait for it to be free. In many cases, it is possible to order or purchase only the products handled at the restaurant where they entered, and it is not possible to order together with products from other stores.

In order to solve the above problems, the present invention provides the following solutions.

In a product purchase system comprising an order system, a delivery destination information distribution system, a product delivery system and an order management system,
The order system receives means for receiving product destination information from the destination information distribution system, means for acquiring shopping cart information from the order management system based on the product destination information, and the order received based on the shopping cart information. It has a means to acquire purchaseable product information from the management system,
The order management system comprises means for obtaining desired product information from the order system and means for obtaining product delivery completion information from the product delivery system.

The ordering system is a subsystem that constitutes a product purchasing system (hereinafter referred to as the present system), and is a system that belongs to a subject that orders products. The delivery destination information distribution system is a subsystem that constitutes the present system, and is a system that belongs to a subject that distributes delivery destination information of products. The order management system is a subsystem constituting this system, and is a system belonging to a main body that manages the entire process from the order of goods to delivery and delivery. The product delivery system is a subsystem constituting this system, and is a system belonging to a main body that delivers products.

The merchandise delivery destination information includes information related to the merchandise delivery destination. In this system, the delivery destination can be selected from a preset facility or service point. The shopping cart information includes information on whether or not the delivery destination can be used. If the delivery destination is already being used by another person, it means that the shopping cart is in use, so the product cannot be purchased until the delivery destination is available. The purchaseable product information includes information on products that can be purchased at the selected delivery destination. Since various variations such as restaurant seats and coin lockers are assumed as delivery destinations, products that can be purchased corresponding to the attributes of each delivery destination are limited. The purchase desired product information includes information for specifying a product to be purchased. The product delivery completion information includes information for confirming that the product delivery has been completed.

As an example of the use of the product purchase system, a person who purchases a product operates the order system, receives information on a desired delivery destination from the delivery destination information distribution system, and receives an information from the order management system based on the delivery destination information. The shopping cart information is received, and further purchaseable product information is received. Subsequently, a product desired to be purchased is selected based on the purchaseable product information, and information on the selected product is transmitted to the order management system. The product is delivered at a predetermined delivery destination through the product delivery system.

Further, by providing the product delivery system, it is also possible to transmit the product delivery completion information for confirming that the product has been delivered to a predetermined delivery destination to the order management system.

If the product delivery system is an unattended system, electronic key information for depositing the product in the lockable storage space and electronic key information for removing the product from the storage space are required. The system requires authentication of the electronic key.

According to the present invention, a customer can select a delivery destination of a product or service, purchase a product from a group of products that can be delivered to the delivery destination, and receive the product at the selected delivery destination.

Functional block diagram showing the configuration of the product purchase system Table showing application examples of product purchase system Flow chart showing information processing when ordering products The figure which shows the correlation of various information in the commodity purchase system Flow chart showing information processing at the time of product delivery Flow chart showing information processing at the time of product delivery Flow chart showing information processing at the time of product delivery Flow chart showing information processing at the time of product delivery

DESCRIPTION OF EMBODIMENTS Hereinafter, embodiments for carrying out the present invention will be described with reference to the accompanying drawings.

[Composition of product purchase system]
The configuration of the product purchase system will be described. FIG. 1 is a conceptual diagram showing a system configuration of a product purchase system. The product purchase system 10 (hereinafter referred to as the present system) includes an order system 12, a delivery destination information distribution system 14, an order management system 16, a product delivery system 18, and a product delivery system 20 as subsystems.

The order system 12 is configured so that information can be transmitted between the delivery destination information distribution system 14, the order management system 16, and the product delivery system 20. The order management system 16 is configured so that information can be transmitted between the order system 12, the delivery destination information distribution system 14, the product delivery system 18, and the product delivery system 20. The merchandise delivery system 18 and the merchandise delivery system 20 are configured to be able to transmit information.

The ordering system 12 is a system that belongs to a subject that orders products in the system 10 (hereinafter referred to as an orderer), and is assumed to be a mobile terminal such as a mobile phone, a smartphone, and a tablet, an information processing terminal dedicated to the system, and the like. The

The delivery destination information distribution system 14 is a system belonging to a main body (hereinafter referred to as a “distributor”) that distributes delivery destination information of products to an orderer in the system 10, and transmits information using information transmission means such as code information. Information transmission media such as printed materials and display materials, mobile terminals assuming information transmission using information transmission means such as radio waves, sound waves, and light waves, information processing terminals dedicated to this system, etc. The

The order management system 16 is a system belonging to a main body (hereinafter referred to as an administrator) that manages the entire order from the order of goods to delivery and delivery in the system 10, and a server is assumed.

The merchandise delivery system 18 is a system belonging to an entity that delivers merchandise in the system 10 (hereinafter referred to as a deliverer), and a mobile terminal, a personal computer, an information processing terminal dedicated to the system, and the like are assumed.

The product delivery system 20 is a system belonging to a main body (hereinafter referred to as a delivery person) that delivers products in the system 10. When a person delivers products, a mobile terminal, a personal computer, an information processing terminal dedicated to the system, etc. Is assumed. When a machine is interposed for delivery of goods, a locker or the like having a communication function is assumed.

[Application example of product purchase system]
A typical scene in which the system 10 is assumed to be applied will be described with reference to a table shown in FIG.

[Scenes where hotel guests use room service, etc.]
In this scene, a mobile terminal (cell phone, smartphone, tablet, etc.) possessed by a hotel user is a typical ordering system. For example, if a customer wishes for room service, the customer would place an order using an extension telephone while referring to the menu provided in the past. However, the application can be completed only by operating the mobile terminal owned by the system. . Specifically, delivery destination information such as a room number (or cloak number) is acquired by using a communication function or a photographing function of the mobile terminal, and shopping cart information linked to the delivery destination information is acquired. Subsequently, an order product is determined by referring to a list of products set in advance corresponding to the shopping cart information, and if the order is confirmed, the product is delivered to a place corresponding to the room number or the cloak number.

[Scenes for ordering food at restaurants, etc.]
In this scene, a mobile terminal possessed by a restaurant user is a typical ordering system. Conventionally, a user has made an oral order directly to a waitress while referring to a menu provided, but the application is completed only by operating a mobile terminal owned by the user. Specifically, destination information such as a table number is acquired using a communication function or a photographing function of the mobile terminal, and shopping cart information associated with the destination information is acquired. Subsequently, an order product is determined by referring to a list of products set in advance corresponding to the shopping cart information, and if the order is confirmed, the product is delivered to a location corresponding to the table number.

[Scenes where spectators and passengers order products]
When this system is applied to in-car sales on limited express trains, Shinkansen, etc., and on-site sales in movie theaters, stadiums, etc., the table number is changed to a seat number and the others are almost the same.

[Scenes where goods are delivered to coin lockers]
By registering a coin locker as delivery destination information, it becomes possible to receive goods at a station that is used regularly or at a destination station. It is also possible to receive products with a locker dedicated to you, not a coin locker used by unspecified majority.

[Scenes where goods are delivered to a parked car]
By registering a parking lot as delivery destination information, it becomes possible to receive goods in a parked car. It can be used when you cannot go shopping in the store due to circumstances such as bringing infants or pets.

[Order processing]
Next, a method for ordering products will be described. FIG. 3 is a flowchart showing order processing in the system 10. The event shown in the flowchart is an event on the system that triggers a request for some information processing to the system 10, and is mainly generated based on transmission or operation of information to each subsystem. Refer to FIG. 4 for the correlation of various types of information shown in the flowchart.

The system 10 starts information processing when a destination information acquisition event occurs in the order system 12 (S11: Generation of a destination information acquisition event). The delivery destination information acquisition event refers to an event on the system that triggers the order system 12 to acquire information about the delivery destination of the product. For example, events that occur based on actions such as pressing a button or a screen touch on a liquid crystal panel provided in a facility such as a coin locker that is a delivery destination, or presenting code information or radio waves, sound waves, or light waves containing code information A pattern or the like in which an event occurs based on an operation of reading or receiving the etc. is assumed. Based on the occurrence of a delivery destination information acquisition event, delivery destination information is delivered from the delivery destination information delivery system 14 to the order system 12.

Subsequently, based on the delivery destination information acquisition event, the order system 12 requests shopping cart information from the order management system 16 (S12: request for shopping cart information). In response, the shopping cart information is transmitted from the order management system 16 to the ordering system 12 (S13: transmission of shopping cart information). The shopping cart information is information preliminarily associated with the delivery destination information as shown in FIG. 4, and the order system 12 can browse the purchaseable product information by acquiring the shopping cart information. The shopping cart information includes information indicating the usage state of the shopping cart. In the example of the coin locker described above, the shopping cart information includes information regarding use or non-use of the coin locker.

Subsequently, a shopping cart information confirmation event occurs in the order system 12 (S14: occurrence of a shopping cart information confirmation event). The shopping cart information confirmation event is generated based on an operation for confirming the use of the shopping cart in the order system 12. If a shopping cart information confirmation event does not occur, order information described later cannot be acquired, and therefore, a product cannot be ordered.

Subsequently, based on the shopping cart information confirmation event, the order system 12 requests order information from the order management system 16 (S15: order information request). In response, order information corresponding to the shopping cart information is transmitted from the order management system 16 to the order system 12 (S16: transmission of order information). At this time, the state of the shopping cart information is updated from “unused” to “in use”. The order information status is “not ordered”. Subsequently, the order system 12 requests purchaseable product information from the order management system 16 (S17: request for purchaseable product information). In response, the order management system 16 transmits the purchaseable product information corresponding to the order information to the ordering system 12 (S18: transmission of purchaseable product information).

Order information is information composed of data necessary from ordering to delivery of merchandise, and shopping cart information is positioned in the relationship between master data and transaction data. Purchaseable product information is information associated with shopping cart information, and includes information on all products that can be purchased using the shopping cart information.

Subsequently, a purchase desired product registration event occurs in the order system 12 (S19: occurrence of purchase desired product registration event). The purchase desired product registration event is generated by inputting product information desired to be purchased into the ordering system 12. If the purchase desired product registration event does not occur within a predetermined time, the order information becomes invalid and the product cannot be ordered. Based on the occurrence of the purchase desired product registration event, the order system 12 requests the order management system 16 to register the purchase desired product in the order information (S20: request for purchase desired product registration). In response to this, the order management system 16 transmits the order information in which the desired product for purchase is registered to the order system 12 (S21: transmission of the registered product order information).

Subsequently, an order completion event occurs in the order system 12 (S22: occurrence of an order completion event). The order completion event occurs when order completion information is input to the order system 12. If the order completion information is not entered, the order information is invalid. Based on the occurrence of the order completion event, order completion information is transmitted from the order system 12 to the order management system 16 (S23: transmission of order completion information). In response, the order management system 16 notifies the order system 12 that all procedures necessary for ordering have been completed (S24: order completion notification). Further, the product delivery system 18 is similarly notified (S25: Order completion notification). At this time, the state of the order information is updated from “unordered” to “order received”.

Subsequently, an order confirmation event occurs in the merchandise delivery system 18 (S26: occurrence of an order confirmation event). The order confirmation event occurs when the price of the ordered product is normally paid and the product is in stock and can be shipped immediately. Based on the occurrence of the order confirmation event, order confirmation information is transmitted from the product delivery system 18 to the order management system 16 (S27: transmission of order confirmation information). In response, the order management system 16 notifies the order system 12 that the order of the product has been confirmed (S28: order confirmation notification). At this point, the status of the order information is updated from “order received” to “order confirmed”.

With the information processing of S11 to S28 described above, the ordering process for the product in the system 10 is completed.

[Delivery processing]
Next, a procedure for delivering a product will be described. The following three patterns are assumed for the delivery of goods in the system 10.

The first pattern is a case where authentication processing is not required for delivery of a product. In the table shown in FIG. 2, what is described as 1 (no authentication required) in the product delivery pattern column is a typical example corresponding to this pattern. Common to these cases is that the goods are handed directly to the orderer. Since both the orderer and the deliverer can confirm at the same time that the product has been delivered and received reliably, no special authentication process is required.

The second pattern is a case where authentication work by a human is required for delivery of goods. In the table shown in FIG. 2, the product delivery pattern string described as 2 (requires human authentication) corresponds to this pattern. Since many people use cloakrooms and baggage receipt counters and it is difficult to identify individual persons, this system 10 can also perform authentication work such as handing over exchange bills performed at general hotels and conference halls. Necessary.

The third pattern is a case where authentication work by a machine is required for delivery of goods. In the table shown in FIG. 2, the product delivery pattern column described as 3 (machine authentication required) corresponds to this pattern. Common to these cases is where goods are exchanged through a lockable storage area such as a locker. Since it is necessary for the orderer and the deliverer to perform locking and unlocking, the locker or the like is provided with an electronic lock, and the delivery of the electronic key is made possible by authentication.

Hereinafter, the delivery procedure of the merchandise in the above-described three patterns will be described with reference to flowcharts. FIG. 5 is a flowchart showing delivery processing according to the first pattern.

First, a product delivery start event occurs in the product delivery system 18 (S31: occurrence of a product delivery start event). The merchandise delivery start event occurs when preparation for delivery of merchandise is completed and information indicating that immediate delivery is possible is input to the merchandise delivery system 18. Based on the occurrence of the product delivery start event, the product delivery system 18 notifies the order management system 16 that delivery of the product ordered from the order system 12 has started (S32: transmission of product delivery start information). At this time, the status of the order information is updated from “order confirmed” to “commodity delivery”. The merchandise is delivered to a predetermined destination based on the destination information linked to the order information.

Subsequently, a product delivery completion event occurs in the product delivery system 20 (S33: occurrence of a product delivery completion event). The product delivery completion event occurs when information indicating that the delivery person has received the product is input to the product delivery system 20. Based on the occurrence of the product delivery completion event, the product delivery system 20 notifies the order management system 16 that the delivery of the product ordered from the order system 12 has been completed (S34: transmission of product delivery completion information). In response, the order management system 16 notifies the order system 12 that the product has been delivered to a predetermined delivery destination (S35: notification of product delivery completion). At this time, the state of the order information is updated from “commodity delivery” to “commodity delivery completed”.

Finally, a product delivery completion event occurs in the product delivery system 20 (S36: occurrence of a product delivery completion event). The product delivery completion event occurs when information indicating that the product ordered from the order system 12 is delivered to the orderer is input to the product delivery system 20. Based on the occurrence of the product delivery completion event, the product delivery system 20 notifies the order management system 16 that the delivery of the product has been completed (S37: transmission of product delivery completion information). At this time, the state of the order information is updated from “commodity delivered” to “commodity delivery completed”, and the state of the shopping cart information is updated from “in use” to “unused”.

The product delivery process (first pattern) in the system 10 is completed by the information processing in S31 to S37.

FIG. 6 is a flowchart showing delivery processing according to the second pattern. The second pattern is different from the first pattern in that manual authentication is required for exchange of goods. Since the information processing of S41 to S45 in the second pattern is the same as the information processing of S31 to S35 of the first pattern, the information processing after S46 will be described.

An electronic key request event occurs in the order system 12 (S46: occurrence of an electronic key request event). The electronic key request event is generated when the order system 12 receives a product delivery completion notification from the order management system 16. Based on the occurrence of an electronic key request event, the order system 12 requests the order management system 16 to issue an electronic key (S47: request for electronic key). In response, the order management system 16 issues an electronic key and transmits it to the order system 12 (S48: transmission of electronic key).

Subsequently, a merchandise receipt event occurs in the order system 12 (S49: occurrence of merchandise receipt event). The merchandise receipt event occurs when the order system 12 receives an electronic key from the order management system 16. Based on the occurrence of the commodity receiving event, an electronic key is transmitted from the ordering system 12 to the commodity delivery system 20 (S50: electronic key transmission).

Subsequently, an authentication event occurs in the product delivery system 20 (S51: Generation of an authentication event). The authentication event is generated when the commodity delivery system 20 receives an electronic key from the order system 12. Based on the occurrence of the authentication event, the product delivery system 20 requests the order management system 16 to authenticate the electronic key (S52: request for electronic key authentication). The order management system 16 verifies whether or not the electronic key acquired from the order delivery system 20 by the merchandise delivery system 20 is authentic, and sends the verification result to the merchandise delivery system 20 (S53: sending of the validation result). As a result of verification, when authentication that the electronic key is authentic is obtained, the product is delivered. On the other hand, if the electronic key is not authentic or authentication is not obtained because some fraud is confirmed, the process is interrupted, and the delivery of the product is suspended or canceled (S54: abnormal termination).

Finally, a product delivery completion event occurs in the product delivery system 20 (S55: occurrence of a product delivery completion event). The product delivery completion event occurs when information indicating that the product ordered from the order system 12 is delivered to the orderer is input to the product delivery system 20. Based on the occurrence of the product delivery completion event, the product delivery system 20 notifies the order management system 16 that delivery of the product ordered from the order system 12 has been completed (S56: transmission of product delivery completion information). At this time, the state of the order information is updated from “commodity delivered” to “commodity delivery completed”, and the state of the shopping cart information is updated from “in use” to “unused”.

The product delivery process (second pattern) in the system 10 is completed by the information processing of S41 to S56.

FIG. 7 is a flowchart showing delivery processing according to the third pattern. The third pattern is different from the first pattern in that authentication by a machine is necessary for sending and receiving merchandise. For example, the case where an electronic key locker serves as a delivery place of goods corresponds to the third pattern.

First, a product delivery start event occurs in the product delivery system 18 (S61: occurrence of a product delivery start event). The merchandise delivery start event occurs when preparation for delivery of merchandise is completed and information indicating that immediate delivery is possible is input to the merchandise delivery system 18. Based on the occurrence of the product delivery start event, the product delivery system 18 notifies the order management system 16 that delivery of the product ordered from the order system 12 has started (S62: transmission of product delivery start information). At this time, the status of the order information is updated from “order confirmed” to “commodity delivery”. The merchandise is delivered to a predetermined destination based on the destination information linked to the order information.

Subsequently, a product delivery key information request event occurs in the product delivery system 18 (S63: occurrence of a product delivery key information request event). The merchandise delivery key information request event is generated by sending merchandise delivery start information from the merchandise delivery system 18 to the order management system 16. Based on the occurrence of the product delivery key information request event, the product delivery system 18 requests the order management system 16 to issue an electronic key (S64: request for electronic key). In response to this, the order management system 16 issues an electronic key and transmits it to the merchandise delivery system 18 (S65: transmission of the electronic key).

Subsequently, an authentication event occurs in the product delivery system 20 (S66: Generation of an authentication event). The authentication event occurs when the product delivery system 20 receives an electronic key from the product delivery system 18. Based on the occurrence of the authentication event, the product delivery system 20 requests the order management system 16 to authenticate the electronic key (S67: request for electronic key authentication). The order management system 16 verifies whether or not the electronic key acquired by the commodity delivery system 20 from the commodity delivery system 18 is authentic, and transmits the verification result to the commodity delivery system 20 (S68: transmission of verification result). As a result of the verification, when authentication that the electronic key is authentic is obtained, the electronic key locker or the like to which the product is delivered is unlocked, and the product can be deposited. On the other hand, if the electronic key is not authentic or if some kind of fraud is confirmed and authentication is not obtained, the processing is interrupted, and the deposit of the product is suspended or canceled (S69: abnormal end).

Subsequently, a product delivery completion event occurs in the product delivery system 20 when the deposit of the product is completed and locked (S70: occurrence of a product delivery completion event). Based on the occurrence of the product delivery completion event, the product delivery system 20 notifies the order management system 16 that the delivery of the product ordered from the order system 12 is completed (S71: transmission of product delivery completion information). In response, the order management system 16 notifies the order system 12 that the product has been delivered to a predetermined delivery destination (S72: notification of product delivery completion). At this time, the state of the order information is updated from “commodity delivery” to “commodity delivery completed”.

Subsequently, a merchandise receipt key information request event occurs in the order system 12 (S73: occurrence of a merchandise receipt key information request event). The product receipt key information request event is generated when the order system 12 receives a product delivery completion notification from the order management system 16. Based on the occurrence of the commodity receipt key information request event, the order system 12 requests the order management system 16 to issue an electronic key (S74: electronic key request). In response to this, the order management system 16 issues an electronic key and transmits it to the order system 12 (S75: transmission of electronic key).

Subsequently, a merchandise receipt event occurs in the order system 12 (S76: occurrence of merchandise receipt event). The merchandise receipt event occurs when the order system 12 receives an electronic key from the order management system 16. Based on the occurrence of the commodity receiving event, an electronic key is transmitted from the ordering system 12 to the commodity delivery system 20 (S77: electronic key transmission).

Subsequently, an authentication event occurs in the product delivery system 20 (S78: Generation of an authentication event). The authentication event occurs when the product delivery system 20 receives an electronic key from the order system 12. Based on the occurrence of the authentication event, the product delivery system 20 requests the order management system 16 to authenticate the electronic key (S79: request for electronic key authentication). The order management system 16 verifies whether or not the electronic key obtained from the order delivery system 20 by the merchandise delivery system 20 is authentic, and sends the verification result to the merchandise delivery system 20 (S80: send validation result). As a result of the verification, when authentication that the electronic key is authentic is obtained, the electronic key locker or the like is unlocked, and the product is delivered. On the other hand, if the electronic key is not authentic or authentication is not obtained due to confirmation of some fraud, the processing is interrupted, and delivery of the product is suspended or canceled (S81: abnormal end).

Finally, a product delivery completion event occurs in the product delivery system 20 (S82: occurrence of a product delivery completion event). The product delivery completion event occurs when a product stored in an electronic key locker or the like is taken out and locked again. Based on the occurrence of the product delivery completion event, the product delivery system 20 notifies the order management system 16 that delivery of the product ordered from the order system 12 is completed (S83: transmission of product delivery completion information). At this time, the state of the order information is updated from “commodity delivered” to “commodity delivery completed”, and the state of the shopping cart information is updated from “in use” to “unused”.

The product delivery process (third pattern) in the system 10 is completed by the information processing of S61 to S83 described above.

DESCRIPTION OF SYMBOLS 10 Product purchase system 12 Order system 14 Delivery destination information delivery system 16 Order management system 18 Product delivery system 20 Product delivery system

Claims (5)

In a product purchase system comprising an order system, a delivery destination information distribution system, a product delivery system and an order management system,
The ordering system acquires product delivery destination information from the delivery destination information distribution system, means for acquiring shopping cart information from the order management system based on the product delivery destination information, and the order received based on the shopping cart information It has a means to acquire purchaseable product information from the management system
The order management system comprises means for obtaining desired product information from the order system and means for obtaining product delivery completion information from the product delivery system;
Product purchase system. A product delivery system,
The order management system further comprises means for obtaining product delivery completion information from the product delivery system;
The product purchase system according to claim 1. The order management system comprises means for notifying the order system of product delivery information based on the product delivery completion information.
The product purchase system according to claim 2. The order system comprises means for obtaining merchandise receipt key information from the order management system;
The product delivery system comprises means for obtaining the product receipt key information from the order system;
The order management system comprises means for authenticating the product receipt key information acquired from the order system by the product delivery system;
The product purchase system according to any one of claims 1 to 3. The product delivery system comprises means for obtaining product delivery key information from the order management system;
The product delivery system comprises means for obtaining the product delivery key information from the product delivery system;
The order management system comprises means for authenticating the product delivery key information acquired by the product delivery system from the product delivery system;
The product purchase system according to claim 4.

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