JP2016058091A - Vacant seat information providing device, vacant seat information providing program, and vacant seat information providing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a vacant seat information providing device connected to a store terminal in a data communicable state for establishing a vacant seat information system for providing the vacant seat information of a store while reducing the labor of a store staff in a service business to an expected guest who is considering to visit the store.SOLUTION: A store terminal is used for store use start processing, and a vacant seat information providing device includes: store information storage means for storing information related to a store; use start notification reception means for receiving store start notification from a user terminal; request condition reception means for receiving a request condition required for the store from the user terminal; search means for searching the store satisfying the request condition from the store information storage means; request condition transmission means for transmitting the request condition to the user terminal; vacant information reception means for receiving vacant seat information from the user terminal to which the request condition has been transmitted; and vacant information transmission means for transmitting the vacant seat information to the terminal of a user who is looking for the store.SELECTED DRAWING: Figure 3

Description

  The present invention relates to a vacant seat information providing apparatus, a vacant seat information providing method, and a vacant seat information providing system that provide vacant seat information in a store in response to a request from a user.

  When a person wishes to eat or drink at a restaurant, pub or the like, he often makes a reservation in advance and secures a seat before visiting the store. When eating and drinking at the first store, it is possible to easily make a reservation by searching using a gourmet magazine, the Internet, etc., taking into account the desires, time, place, etc. of all participants.

  However, it is difficult to make a reservation in advance because the end time of the primary meeting is unclear at the secondary meeting, etc., and the participants in the secondary meeting are fluid (it will not be confirmed unless they are present). In the past, secondary party stores were secured by methods such as confirming whether or not the participants of the secondary party can take in and go around each store, or confirming whether or not they can enter the store. Often to do.

  When such a method is used, it is cumbersome and very inefficient for all the participants of the second party to move. Furthermore, the method of confirming whether or not each store can be entered by calling is merely a call to predict whether or not the store can actually be entered, and it takes time to secure the store. .

  Therefore, a reservation system that provides vacant seat information is required. The following patent document 1 exists as such a reservation system.

JP 2014-85806 A

When there is a request from a user (user terminal) who is considering visiting a store, the system disclosed in Patent Document 1 is notified to the store (store terminal), and the staff of the store reads “ This is a system that provides vacant seat information when it is “can be vacant” or “can be vacant” and “can handle”.
However, it is not easy for a staff member working in a kitchen who is difficult to grasp information that “there is a vacant seat or a seat is likely to be available” to provide vacant seat information using this system.
In addition, the staff working in the hall who can easily grasp the information that “there is a vacant seat or is likely to be vacant” is busy with customer service and cleaning up dishes, etc. It is not easy to provide.

A vacant seat information providing device for solving the above problems is
A vacant seat information providing device that is connected to a store terminal in a state capable of data communication and constructs a vacant seat information providing system for providing vacant seat information of a store,
The store terminal is installed in a store and used for store use start processing,
The vacant seat information providing device includes:
Store information storage means for storing information about stores;
From the store terminal or the user terminal used for the store use start process, use start notification receiving means for receiving a store start notification;
Desired condition receiving means for receiving desired conditions desired in the store from a user terminal used by a user looking for the store;
Search means for searching for one or more stores satisfying the desired condition from the stores stored in the store information storage means;
Desired condition transmitting means for transmitting the desired condition to a user terminal for which store use start processing has been executed by a store terminal installed in the store searched by the search means;
Vacant seat information receiving means for receiving vacant seat information from the user terminal to which the desired condition is transmitted;
Vacant seat information transmitting means for transmitting the vacant seat information to a user terminal used by a user looking for a store;
It is a vacant seat information providing apparatus characterized by having.

  According to the present invention, the staff of the store considers the store visit by having a user who has already visited the store help (represent) a series of steps (labor) such as sending and responding to vacant seat information. It is possible to reduce the effort for dealing with existing users. In addition, it is possible to realize an encounter between a user who has already visited the store and a user who is considering visiting the store.

It is a figure which shows schematic structure of the whole vacant seat information provision system of this invention. It is a figure which shows an example of the hardware constitutions of the server in FIG. It is a block diagram which shows an example of a function structure of the server in FIG. It is a flowchart which shows the flow of a process of the vacant seat information provision system of this invention. It is a figure which shows an example of the member store information memorize | stored in the search server. It is a figure which shows an example of the customer presence information (desired conditions) memorize | stored in the presence server 103. FIG. It is a figure which shows an example of the customer presence information of the user who has already visited the store and provides information. It is a figure which shows an example of the notification presence information which the user who is searching a shop receives. It is a figure which shows an example of the fixed presence information sent to the user who sent vacant seat information. It is a figure which shows an example of the fixed presence information sent to a shop terminal. It is a figure which shows an example of the desired condition input screen displayed on the terminal of the user who requests vacant seat information. It is a figure which shows an example of the vacant seat information input screen displayed on the terminal of the user who provides vacant seat information. It is a figure which shows an example of the vacant seat information list screen displayed on the terminal of the user who requested vacant seat information. It is a figure which shows an example of the fixed information display screen displayed on the terminal of the user who provided vacant seat information. It is a figure which shows an example of the store visit confirmation display screen displayed on the store terminal of the store which the user who was looking for a vacant seat decided to visit. It is a figure which shows the whole image at the time of using the vacant seat information provision system of this invention. It is a block diagram which shows an example of a function structure of the server in FIG. It is a figure which shows the example which installed the some beacon terminal in several stores. It is a figure which shows an example of the beacon information memorize | stored in a shop information storage part. It is a figure which shows an example of the beacon information memorize | stored in a shop information storage part.

<First Embodiment>
FIG. 1 is a diagram showing a schematic configuration of an entire vacant seat information providing system according to the first embodiment of the present invention. A user terminal 101, a search server 102, a presence server 103, a user terminal 105, and a check-in terminal 106 are connected to the network 104 by wireless communication or wired communication.
The user terminal 101 is used by a user (customer) who searches for restaurants.
The user terminal 105 is used by a user (customer) who is visiting a restaurant and who provides vacant seat information to a user (customer) searching for a restaurant.

The search server 102 stores member store information.
The presence server 103 searches for customer presence information related to customers searching for a store, customer presence information related to customers providing vacant seat information, notification presence information notified to customers searching for a store, and stores. Stored presence information related to the store selected by the customer from the candidate stores and determined presence information transmitted to the terminal of the store selected by the customer looking for the store from the candidate stores The
The member store information and various presence information will be described later.

The user of the user terminal 105a and the user of the user terminal 105b are in the same store. The user terminal 105a and the user terminal 105b are subjected to store use start processing (also referred to as “smart check-in (registered trademark)”) by the check-in terminal 106a.
In addition, the user of the user terminal 105c and the user of the user terminal 105d are in the same store. The user terminal 105c and the user terminal 105d are subjected to store use start processing by the check-in terminal 106b.
The check-in terminal 106a and the check-in terminal 106b are installed in different stores.

FIG. 2 is a diagram illustrating an example of a hardware configuration of the server in FIG.
The vacant seat status information providing system is realized by computers such as the search server 102 and the presence server 103. The search server 102, the presence server 103, and the like include an arithmetic device 203 such as a CPU that executes arithmetic processing of a program, a storage device 201 such as a RAM or a hard disk that stores information, a display device 204 such as a display, a keyboard and a pointing device. An input device 202 such as a device (such as a mouse or a numeric keypad) and a communication device 205 that transmits and receives the processing results of the arithmetic device 203 and information stored in the storage device 201 via a network such as the Internet or a LAN.

  Each function (each unit) realized on the computer is executed when a unit (program, module, etc.) for executing the process is read into the arithmetic unit 203. When the information stored in the storage device 201 is used in the processing, each function reads the corresponding information from the storage device 201 and appropriately uses the read information for processing in the arithmetic device 203.

  Note that both the functions realized by the search server 102 and the functions realized by the presence server 103 may be arranged in a single computer. Further, the functions realized by the search server 102 may be distributed and arranged in a plurality of computers. Furthermore, the functions realized by the presence server 103 may be distributed to a plurality of computers.

FIG. 3 is a block diagram illustrating an example of functional configurations of the search server and the presence server in FIG. Although FIG. 1 shows the search server and the presence server as two servers, FIG. 3 shows them as one server.
As shown in the figure, the search and presence server 300 includes a store information storage unit 301, a use start notification receiving unit 302, a desired condition receiving unit 303, a search unit 304, a desired condition transmitting unit 305, and vacancy information. It has a receiving unit 306, a vacant seat information transmitting unit 307, a confirmed information receiving unit 308, and a confirmed information transmitting unit 309.

The store information storage unit 301 stores information related to stores (member store information).
The use start notification receiving unit 302 receives a store start notification from the check-in terminal (store terminal) 106 installed in the store and used for the store use start process or the user terminal 105 used for the store use start process. .
The check-in terminal 106 is a terminal capable of data communication with a communication terminal (user terminal 105) such as a smartphone or a mobile phone carried by a user who has visited the restaurant via short-range wireless communication such as NFC (Near Field Communication). It is.
The desired condition receiving unit 303 receives desired conditions desired for the store from the user terminal 101 used by the user who is looking for the store.
The search unit 304 searches the stores stored in the store information storage unit 301 for one or more stores that satisfy the desired conditions.

The desired condition transmission unit 305 transmits the desired condition to the user terminal 105 in which the store use start process has been executed by the check-in terminal (store terminal) 106 installed in the store searched by the search unit 304.
Even if there is only one store that satisfies the desired condition, if there are a plurality of user terminals on which the store use start processing has been executed (checked in), the desired condition is transmitted to each user terminal.

The vacant seat information receiving unit 306 receives vacant seat information from the user terminal 105 to which the desired conditions are transmitted.
As described above, when there are a plurality of user terminals on which store use start processing has been executed in a store that satisfies the desired conditions (for example, when the first user terminal and the second user terminal are checked in), The desired condition is transmitted to the user terminal (to both the first user terminal and the second user terminal). For this reason, vacant seat information may be provided from each user terminal (from both the first user terminal and the second user terminal).

The vacant seat information transmission unit 307 transmits vacant seat information to the user terminal 101 used by a user who is looking for a store.
The confirmation information receiving unit 308 receives confirmation information including at least the store ID of the store selected as the use request from the user terminal 101 to which the vacant seat information is transmitted.
The confirmation information transmission unit 309 transmits the confirmation information to the user terminal 105 that has transmitted the vacant seat information.

FIG. 4 is a flowchart showing a processing flow of the vacant seat information providing system of the present invention.
<Transmission of desired conditions: Steps S411 to S313>
As shown in the figure, first, application software is started on the user terminal (restaurant search side) 101 (step S411), and desired conditions such as the number of people, time, position, and type of food are input (step S412). The desired condition is transmitted to the server (step S413). The desired condition is, for example, “number of people: 4 people, time: now, location: Yurakucho / Ginza, type of cuisine: Japanese food”.

<Sending the desired conditions to the visiting customers who satisfy the desired conditions: Steps S421 to 423>
Next, the search server 102 receives the desired conditions (step S421), searches for restaurant information that satisfies the received desired conditions (step S422), and “runs the searched restaurant” and “runs application software” The desired condition is transmitted to the “medium” user terminal (step S423).
The desired condition is transmitted to a user terminal that has been smart-checked in at the check-in terminal installed in the searched restaurant and has not yet been checked out.

<Transmission of vacant seat information from visiting user: steps S431 to 434>
Smart check-in (step S431), application software is started (step S432), and the restaurant where the check-in terminal used for smart check-in is installed is a restaurant that satisfies the desired conditions. The user terminal receives the desired condition, and the user of the terminal can confirm the received desired condition (step S433).

When restaurant A and restaurant B satisfy the desired conditions, the user terminal of Mr. Oto who smartly checked in the restaurant A with the desired conditions transmitted from one user terminal (for example, Mr. Ko's terminal). The user terminal of Mr. Tsuji who received or smart check-in at restaurant B receives (step S433).
In addition, when Ding, who is different from Mr. Tatsumi, also smart-checked in at Restaurant B, each of Mr. Tatsumi's user terminal and Mr. Ding's user terminal who had smart checked-in at Restaurant B received the desired conditions. (Step S433).

Vacant seat information is transmitted from the terminal of the user who has confirmed the received desired conditions (step S434). For example, vacant seat information is transmitted from each of Mr. Tsuji's user terminal and Mr. Ding's user terminal smart-checked in at restaurant B.
It is preferable that the user of the user terminal establishes a rule of transmitting vacant seat information after obtaining permission to transmit vacant seat information from a restaurant staff, and operates according to the rule.

<Reception / Notification of Vacant Seat Information: Steps S424 to 425>
The presence server 103 receives vacant seat information from the visiting user (step S424), and notifies the user who is looking for a restaurant of the vacant seat information (step S425).

<Confirmation of notification content, selection of store, transmission of selection content: steps S414 to 415>
The user terminal 101 receives a notification of vacant seat information (step S414), the user who is the user of the terminal confirms the notification contents, selects a desired store, and transmits the selection result to the presence server 103 (step S415).

<Reception of desired store, notification of desired conditions: Steps S426 to 427>
The presence server 103 receives the information of the desired store from the user terminal 101 of the user who is searching for the restaurant (step S426), and the user terminal of the user who is the transmission source of the vacant seat information of the selected restaurant and the selected restaurant The desired information is notified to the shop terminal (step S427).

The user terminal of the user who is the transmission source of the vacant seat information of the selected restaurant accepts the desired information (step S435). The store terminal of the selected restaurant or a predetermined terminal registered in advance receives the desired information (step S441).
“Predetermined terminals registered in advance” means a CPU (Central Processing Unit), HDD (Hard Disk Drive), RAM (Random Access Memory) used as work memory, NIC (Network Interface Card), LCD (Liquid crystal display).

FIG. 5 shows an example of member store information stored in the search server 102. As shown in the figure, as member store information, store store ID, store name, address, budget, genre, regular holiday, business hours, presence / absence of equipment (private room), usage scene, latitude, longitude, etc. are stored. ing.
FIG. 6 shows an example of customer presence information (desired conditions) transmitted from the user terminal 101 of the user searching for a restaurant (step S413) and stored in the presence server 103. As shown in the figure, as customer presence information, the customer terminal ID and customer ID of the user terminal that sent the desired search condition, and the contents of the desired search condition (number of people, budget, genre, desired area, desired use time, equipment ( The necessity of the private room) and the usage scene) are stored together with the date and time when the desired condition was transmitted.
In step S422 in FIG. 4, stores satisfying the desired conditions shown in FIG. 6 are searched from the member store information shown in FIG.

  FIG. 7 shows an example of customer presence information of a user who has already visited the store and provides information. Customer presence information is stored in the presence server 103. As shown in the figure, each record has fields of customer terminal ID, customer ID, store ID, free text, transmission date and time, customer terminal ID, customer ID, and check-in time.

FIG. 7A shows an example of customer presence information after the store use start process is executed.
The first customer terminal ID is the ID of the customer terminal used for the store use start process. The first customer ID is the ID of the customer who executed the store use start process. The store ID is the ID of the store where the store terminal used for the store use start process is installed. The check-in time is the time when the store use start process is executed. No data is stored in each field of free text, transmission date and time, second customer terminal ID, and second customer ID.
Although not shown,
・ Latitude and longitude of the user terminal used for the store use start process,
-ID of store terminal (check-in terminal) used for store use start processing
A field for storing the latitude and longitude of the store terminal (check-in terminal) used for the store use start process may be provided.
It can be seen from the customer presence information shown in FIG. 7A which user has performed smart check-in at which store.
The notification that the store use start process has been completed may be transmitted from the store terminal to the server, or may be transmitted from the user terminal to the server.

FIG. 7B shows an example of customer presence information after the store use start process is executed and the desired conditions are received and transmitted.
The first customer terminal ID is the ID of the terminal of the user who executed the store use start process and then received the desired conditions. The first customer ID is the ID of the user who executed the store use start process and then received the desired conditions. The store ID is the ID of the store terminal used for the store use start process, and is the ID of the store where the user to whom the desired conditions are transmitted is visiting.
The transmission date and time is the date and time when the desired condition is transmitted to the terminal of the user visiting the store.
The second customer terminal ID is the ID of the user terminal that transmitted the desired condition. The second customer ID is the ID of the user who transmitted the desired condition.
FIG. 7B is an example of customer presence information after step S423 in FIG.
The example of FIG. 7B shows that both the store with the store ID “g00001” and the store with the store ID “g00003” satisfy the desired condition of the customer ID “abc”.

Suppose that only the store with the store ID “g00001” satisfies the desired condition of the customer ID “abc”
If the store with the store ID “g00003” does not satisfy the desired condition of the customer ID “abc”
The desired condition of the customer ID “abc” is transmitted to the terminal of the customer ID “jkl” and the terminal of the customer ID “mno” who are visiting the store with the store ID “g00001”.
The desired condition of the customer ID “abc” is not transmitted to the terminal of the customer ID “pqr” visiting the store with the store ID “g00003”.

FIG. 7C shows an example of the presence information of the customer after the store use start process is executed, the transmission / reception of desired conditions is executed, and the reception / transmission of vacant seat information is executed.
The first customer terminal ID is the ID of the terminal of the user who executed the store use start process, received the desired conditions, and then transmitted vacant seat information. The first customer ID is the ID of the user who executed the store use start process, received the desired conditions, and then transmitted vacant seat information. The store ID is the ID of the store terminal used for the store use start process, and is the ID of the store where the user who has received the desired conditions and subsequently transmitted vacant seat information is visiting the store.
Free text is the content of information transmitted as vacant seat information.
The second customer terminal ID is the ID of the user terminal that transmitted the desired condition. The second customer ID is the ID of the user who transmitted the desired condition.
FIG. 7C is an example of customer presence information after step S424 in FIG.
The example of FIG. 7C shows that vacant seat information has been transmitted from all of the customer terminal IDs “0004” to “0006”.

Temporarily, vacant seat information is transmitted from the customer terminal with ID “0004” and the customer terminal with ID “0005”
If vacant seat information is not sent from the customer terminal with ID "0006"
In the “free text” field of the third record in FIG. 7C, no data is entered.

FIG. 8 shows an example of notification presence information received by a user searching for a store. As shown in the figure, customer presence ID, customer ID, store ID, store name, address, budget, free text, transmission date and time, customer terminal ID, customer ID are stored in the presence server 103 as notification presence information. . Specifically, the ID of the user terminal that is the destination of the vacant seat information, the ID of the user who receives the vacant seat information, the ID of the store transmitted as vacant seat information, the store name of the store transmitted as vacant seat information, and the vacant seat information Stored store budget, free text transmitted as vacant seat information, date and time when vacant seat information was transmitted, ID of user terminal that is the source of vacant seat information, and ID of user who is the source of vacant seat information Yes.
In step S425 of FIG. 4, the notification presence information shown in FIG. 8 is transmitted to the user terminal of the user searching for the store.

FIG. 9 shows an example of confirmed presence information sent from a user searching for a store to a user who has sent vacant seat information. As shown in the figure, a message ID, customer terminal ID, customer terminal ID, and free text are stored in the presence server 103 as confirmed presence information. The message ID is an ID for identifying a free text sent from “a user searching for a store” to “a user who sent vacant seat information”. The first customer terminal ID is an ID that identifies the user terminal of “user searching for a shop”. The second customer terminal ID is an ID that identifies the user terminal of “the user who sent the vacant seat information”. The free text is the content of a message sent from “user searching for a store” to “user who sent vacant seat information”.
After step S426 in FIG. 4, the confirmed presence information shown in FIG.

FIG. 10 shows an example of confirmed presence information sent to the store terminal. As shown in the figure, customer terminal ID, customer ID, customer terminal ID, customer ID, number of people, desired time, equipment (private room), and usage scene are stored in the presence server 103 as confirmed presence information (store terminal side). Yes. The first customer terminal ID is an ID that identifies the user terminal of “user searching for a shop”. The first customer ID is an ID that identifies “user searching for a store”. The second customer terminal ID is an ID that identifies the user terminal of “the user who sent the vacant seat information”. The second customer ID is an ID that identifies “the user who sent the vacant seat information”. The number of customers is the number of customers who come to the store together with the “user searching for the store”. The desired time is the desired start time. Equipment (private room) and usage scenes are as described above.
In step S427 of FIG. 4, the confirmed presence information shown in FIG. 10 is transmitted to the store terminal of the store selected as the store to visit.

  FIG. 11 shows an example of a desired condition input screen displayed on the terminal of the user who requests vacant seat information. As shown in the figure, desired conditions related to genre such as number of people, budget, cooking, area, time, equipment, etc. are input and transmitted. This desired condition is transmitted from the user terminal in step S413 and received by the server in step S421.

  FIG. 12 shows an example of a vacant seat information input screen displayed on the terminal of the user who provides vacant seat information. As shown in the figure, the desired conditions regarding the number of people, the budget, etc. are displayed, and information (message) regarding vacant seats is input and transmitted in a free format by the user who has confirmed the display contents. This vacant seat information is transmitted from the user terminal in step S434 and received by the server in step S424.

FIG. 13 shows an example of a vacant seat information list screen displayed on the terminal of the user who has requested vacant seat information. As shown in the figure, a hyperlink to a message of a user who is a provider of vacant seat information of the store and specific information such as the store name of the store that satisfies the desired condition transmitted by himself / herself is displayed.
In addition, a plurality of the same store names may be displayed as store names of stores that satisfy the desired conditions transmitted by the user. This is a case where a plurality of vacant seat information (for example, first vacant seat information and second vacant seat information) are provided from different users who are visiting the same store. In such a case, the first vacant seat information and the second vacant seat information are the same except for the content of the message displayed by clicking the hyperlink.
The user confirms the specific information such as the store name, the store location, and the content of the message displayed by clicking the hyperlink, and then clicks the “make this vacant seat” button of any store. Thereby, the confirmation information is transmitted from the user terminal in step S415 and received by the server in step S426.

FIG. 14 shows an example of a confirmed information display screen displayed on the terminal of the user who provided vacant seat information. As shown in the figure, a message from a user who has been looking for a vacant seat is displayed together with the number of people, budget, and the like. This message is transmitted from the server in step S427 and received by the user terminal in step S435.
This figure is an example of a message that informs a user who has provided vacant seat information (for example, user A) that the user A is going to the store that provided the information.
In addition, when a plurality of users (for example, user A and user B) provide vacant seat information and it is determined that the user A goes to the store that provided the information, User B is sent a message telling that it has been decided to go to another store.

FIG. 15 shows an example of a store visit confirmation display screen displayed on a store terminal of a store where a user who has been looking for a vacant seat has decided to visit. As shown in the figure, together with the number of people, budget, etc., the user ID of the user who visits the store (the user who was looking for a vacant seat), the user ID of the user who provided the vacancy information, the message sent to the user who visits the store, A message transmitted from a user who visits the store is displayed. This message is transmitted from the server in step S427 and received by the store terminal in step S441.
By looking at this message, the store staff can see who was looking for a vacant seat, who was the user who provided the vacant seat information, and what message was exchanged between the two users. Can be confirmed.

FIG. 16 is a diagram showing an overall image when the vacant seat information providing system of the present invention is used. As shown in the figure, a user searching for a restaurant accesses the application and inputs information (S1601). When the user selects and inputs a desired number of meters around the user's current location (for example, 100 meters, 200 meters, etc.), the current location of the user is determined using GPS (S1602). The comment input together with the area information acquired by the above is transmitted to the DB and stored (S1603).
Note that FIG. 16 shows a state in which two groups (group A and group B) are inputting similar requests.

A predetermined application used in the system of the present invention is activated and the content is opened after the smart check-in performed when the user enters the restaurant (S1611).
The following contents are delivered to the mobile terminals of the users who have entered the store satisfying the desired conditions input by group A and group B.
“Let me tell you if the seat you are in is vacant. 19:05 Looking for a restaurant where four people can enter (Group A)
19:15 Looking for a store for two people (Group B) "
The user arbitrarily confirms the number of vacant seats (confirmed by dialogue with the store staff), and then returns a vacant notification (S1612).

The notification regarding the vacant seat transmitted from the terminal of the user visiting the restaurant is PUSH notified to the terminal of the user who is looking for the restaurant (S1621). For example, the following content arrives at a terminal of a user who is looking for a restaurant.
“○ vacant contact was notified ・ Store name ｜ 200m from here <area name>
・ Store name ｜ 150m from here <area name>
When a store name is tapped, a linked store page (store website) is displayed (S1622), and information about the store can be browsed.
It is preferable that the following rules are displayed on a terminal of a user who is looking for a restaurant.
"Please contact me in 5 minutes. If not, a decline notice will be sent automatically"
When the “OK” button (not shown) is tapped, a notification is sent to the user who sent the vacant seat information (S1623).

The user's terminal that provided the vacant seat information of the store selected (selected) by the user looking for the restaurant is notified of a message such as “I decided to your store” (S1631).
The user who has received the message to come to the store tells the store staff that the message to come to the store has been received (e.g., to say, “Keep open because you want to come”).

The following information is also notified to the terminal of the store that the user searching for the restaurant has decided (selected) to visit (S1632).
“The ID of the user who is looking for a restaurant, the number of people (the number of people planning to visit), the desired call time, the ID of the user at the restaurant, the smart check-in location”

A message such as “I decided on another store” is displayed on the terminal of a user other than the user who provided the vacancy information of the store that the user looking for a restaurant decided to choose (chosen) Notification is made (S1633).
A user who has received a message to visit another store (another store has been selected) informs the store staff that he has received a message to visit another store (another store has been selected) ( For example, “I ’ve decided on another store.”)
When the user who is looking for a restaurant actually visits the store, he / she tells the store staff his / her user ID, the number of visitors, and the reservation process (S1634).

As described above, it is the server that searches for stores satisfying the desired conditions of the user searching for restaurants. After listing the stores that satisfy the desired conditions, the server transmits the desired conditions to the user who has visited the store (has completed the smart check-in). Then, the user who has received the desired conditions returns information such as the availability of seats.
In other words, the customer who is visiting the store will act as an answer ("Yes" or "No") to the inquiry ("Is there vacant seats now?") That the store staff used to do during busy hours during business hours .
The store staff does not need to operate the store terminal in order to answer the inquiry, and responds verbally to an inquiry from a customer who is visiting the store (for example, “Can I answer if there is an empty seat?”) (For example, “Yes” , Please "), and store staff's labor is reduced.

  In addition, the user who transmitted the desired condition receives vacant seat information from each of the plurality of groups when there are a plurality of groups in the same store who have visited the store satisfying the desired condition (has completed smart check-in). There are cases where it is possible. In that case, a user searching for a restaurant can obtain a lot of information as compared with the conventional case in which only one answer transmitted by the store staff is obtained from the same store. For example, vacant seat information can be received from different areas (for example, near the window and near the counter) of the same floor of a store that satisfies the desired condition, or each floor (for example, the first floor) of a plurality of floors of the store that satisfies the desired condition And the second floor) can receive vacant seat information.

  In addition, after the user (for example, user B) who visited the store (for example, store A) satisfying the desired condition of the user searching for the restaurant (for example, user A) has left the store A, the store It is preferable to prevent a new message related to A's vacant seat information from reaching User B.

  As a method for preventing a new message related to vacant seat information of the store A from reaching the user B after the user B leaves the store A, for example, the following method is exemplified.

<Method based on the elapsed time from the last order time>
In the store A, it is assumed that the check-in terminal 106 is set in each table.
The order is managed for each table, and the time when the order is issued from the group using the table in which the check-in terminal used by the user B for check-in (final order time) is the presence server (vacancy information) (Providing device) 300.
If the post-order time determination means determines that the elapsed time from the time when the order was last issued exceeds a predetermined threshold (predetermined time), the presence server 300 sets the desired condition or confirmed information as vacant seat information. Is not transmitted to the user terminal 105 that has transmitted.

One group may use a plurality of tables.
When one group uses a plurality of tables, orders are managed in units called groups, and orders are issued from the group using the table in which the check-in terminal used for check-in by user B is installed. The time is transmitted to the vacant seat information providing apparatus.
For example, if the table on which the check-in terminal used by user B for check-in is installed is table B, and the group to which user B belongs uses table B and table C, it is issued from table C. The order is also processed as an order issued from group B. The time when the order is issued from the table C is also transmitted to the vacant seat information providing device as the time when the order is issued from the group using the table where the check-in terminal used for the check-in by the user B is installed. The
In addition, a store visit session management system disclosed in JP 2012-226561 A may be used.

<Method based on location information>
FIG. 17 is a diagram showing a schematic configuration of the entire vacant seat information providing system when position information is used as a criterion.
A user terminal 1705 illustrated in FIG. 17 has the same function as the user terminal 105 illustrated in FIG. 3, and further includes a positioning unit (not illustrated). For example, the positioning unit can measure the current position by receiving GPS signals transmitted from a plurality of GPS (Global Positioning System) satellites 1701 in the sky. The positioning unit may measure the current position by using a mobile phone base station (not shown) and a WiFi access point (not shown) together.

Also, the presence server 1700 shown in FIG. 17 is different from the presence server 300 shown in FIG. 3 in that it further includes a usage determination unit 1702, but the other configurations are not substantially different. Therefore, constituent elements that are not substantially different are denoted by the same reference numerals and description thereof is omitted.
In the example illustrated in FIG. 17, the usage determination unit 1702 determines the end of the user's use of the store regularly or irregularly based on the position information.
“Regularly or irregularly” means that the predetermined time period is uniformly short for all users and the time interval to be determined is relatively short, and other than the predetermined time period, the time interval to be determined is relatively long. good.
For example, the judgment is made every 5 minutes from 20:00 to 22:00, and the judgment is made every 15 minutes for other time zones.
In addition, the time interval to be determined is relatively long before the predetermined time elapses from the time when the user starts using the store, and the time interval to be determined is relatively set after the predetermined time has elapsed from the time when the user starts using the store. It may be short.
For example, the determination is made every 20 minutes before the elapse of 2 hours from the time when each user starts using the store, and every 10 minutes after the elapse of 2 hours from the time when the user starts using the store.

  Note that the usage determination unit 1702 may determine not only the end of the user's store use but also the start of the user's store use. In this case, the use start notification receiving unit 302 is not necessary.

The store information storage unit 301 stores location information of each store as part of member store information.
The location information of each store is
Latitude and longitude of one of multiple check-in devices installed in the store,
Average value such as arithmetic average of latitude and longitude of multiple check-in devices installed in the store,
Any of the latitude and longitude registered in advance as the store position regardless of the latitude and longitude of the check-in terminal may be used.
When a plurality of check-in terminals are installed in the store, it is preferable to use the latitude and longitude of the check-in terminal used for the check-in process (store start process).

The user terminal 1705 transmits its location information to the presence server 1700.
Then, the usage determination unit 1702 of the presence server 1700 determines that the distance between the position of the user terminal 1705 specified by the position information received from the user terminal 1705 and the position of the store where the store use start process has been executed exceeds a predetermined distance. Judgment is made.
The predetermined distance used when determining whether the store is being used is stored as part of the store information in the store information storage unit 301 and may be different depending on the store.
For example,
The predetermined distance used for large stores is large (long), and the predetermined distance used for small stores is small (short)
The predetermined distance used for a store operating in a place with a long distance to another store is large (long), and the predetermined distance used for a store operating in a place with a short distance to another store is small (short). ) Or you may.

When the usage determination unit 1702 determines that the distance between the user terminal 1705 and the store exceeds a predetermined distance, the confirmed information transmission unit 309
The desired condition is not transmitted to the user terminal 105 that has performed the store use start process,
The confirmed information is not transmitted to the user terminal 105 that has transmitted the vacant seat information.

  Thus, when the elapsed time from the final order exceeds a threshold (predetermined time), or when the distance between the user terminal used for check-in and the store terminal exceeds a predetermined distance, By stopping the transmission, the user who has already gone out of the store can inquire about the store that he / she used before, even if he / she does not have the user check out when going out of the store. A message or the like is not received, and the troublesomeness for the user who provides the information can be reduced.

<When a user who provides information moves from the first store (store A) to the second store (store B)>
When a user who provides information leaves the store A (checkout is completed at the store A) and enters the store B (new check-in at the store B), as described above, the desired condition regarding the store A for the user or It is preferable to stop transmission of the confirmation information. However, it is not necessary to stop the transmission of the desired conditions or the confirmation information regarding the store B to the user.
Since the user who has checked out at the store A cannot grasp the correct vacant seat information of the store A after the checkout, such a user (the user who has checked out at the store A) wishes for the store A. It is preferable that conditions (that is, a request for transmission of vacant seat information regarding the store A) or the like are not received.
On the other hand, after that, when the user newly checks in at the store B, the store B has a new desired condition (for example, a desired condition transmitted by another user after the user checks in at the store B). When satisfy | filling, it is not necessary to stop transmission, such as the desired conditions regarding the store B with respect to the said user.

<When using a beacon signal>
An example of using a beacon signal to determine the start and end of store use will be described.
FIG. 18 is a diagram illustrating an example in which a plurality of beacon terminals are installed in a plurality of stores. In the figure, a beacon terminal whose beacon ID is BC01 to 03 is installed in a store whose store ID is g00001, and a beacon terminal whose beacon ID is BC04 to 06 is installed in a store whose store ID is g00002. An example is shown. Each beacon terminal can transmit a beacon ID that can identify each terminal on a beacon signal.

FIG. 19 is a diagram illustrating an example of beacon information stored in the store information storage unit. An example is shown in which beacon IDs BC01 to 03 are stored in association with store ID g00001, and beacon IDs BC04 to 06 are stored in association with store ID g00002.
FIG. 20 is also a diagram illustrating an example of beacon information stored in the store information storage unit. The beacon information in FIG. 19 needs to be stored before the vacant seat information providing device provides vacant seat information (before operation), while the beacon information in FIG. This information is accumulated when a visitor receives a beacon signal.

The store information storage unit includes information on the beacon terminal installed in the store (the store shown in FIG. 19) in addition to the information on the restaurant (the address, genre, budget, etc. shown in FIG. 5) related to the store. ID, beacon ID, etc.) are stored.
A user terminal of a user who has visited a restaurant has a function of receiving a beacon signal including a beacon ID and identifying the beacon ID.
The usage determination unit 1702 receives the identification information included in the beacon signal periodically (for example, every 1 minute, every 3 minutes) together with the time when the user terminal received the beacon signal from the user terminal that received the beacon signal. Then, it is determined whether the time during which the user terminal continuously receives the beacon signal exceeds a first threshold (for example, 5 minutes).
For example, if the same identification information (beacon ID) is received twice consecutively when received every 3 minutes, it is determined that the first threshold set at 5 minutes is exceeded.

The desired condition receiving unit 303 receives desired conditions desired for the store from a user terminal used by a user who is looking for the store.
The search unit 304 searches the stores stored in the store information storage unit 301 for one or more stores that satisfy the desired condition.
The store ID of the store searched by the search unit 304 is g00001,
The ID of the beacon terminal installed in the store is BC01-03,
There is a user terminal that continuously receives the beacon ID of BC01, and the time (for example, 6 minutes) that the use determination unit 1702 continues to receive is the first threshold value (for example, 5 minutes). When it is determined that the value exceeds the desired condition, the desired condition transmission unit 305 transmits the desired condition to the user terminal.

The vacant seat information reception unit 306 receives the desired condition from the user terminal (that is, the user terminal that has been determined that the time during which the same beacon ID is continuously received exceeds the first threshold), Receive seat availability information.
The vacant seat information transmission unit 307 transmits the vacant seat information to a user terminal used by a user who is looking for a store.

Further, the usage determining unit 1702 also determines whether the elapsed time from the time when the identification information was last received exceeds the second threshold,
Desired condition transmitter 305
It is a user terminal that has been determined that the time during which the identification information is continuously received exceeds a first threshold (for example, 5 minutes), and thereafter, the elapsed time is a second threshold (for example, The desired condition may not be transmitted to a user terminal determined to have exceeded 7 minutes).
In the example illustrated in FIG. 20, if the time when the identification information was last received is 19:06:00 and the time determined by the usage determining unit 1702 is 19:14:00, the elapsed time is 8 minutes. Therefore, if the second threshold is 7 minutes, it is determined that the second threshold is exceeded.

  A short-range wireless communication standard such as Bluetooth (registered trademark) is suitable for transmitting and receiving beacon signals. By using the short-range wireless communication standard, it is possible to detect the start and end of user use for each narrow area (for example, for each table).

300 Vacant Seat Information Providing Device (Server)
301 Store information storage unit 302 Use start notification receiving unit 303 Desired condition receiving unit 304 Searching unit 305 Desired condition transmitting unit 306 Unoccupied seat information receiving unit 307 Unoccupied seat information transmitting unit 308 Confirmed information receiving unit 309 Confirmed information transmitting unit

Claims (10)

A vacant seat information providing device that is connected to a store terminal in a state capable of data communication and constructs a vacant seat information providing system for providing vacant seat information of a store,
The store terminal is installed in a store and used for store use start processing,
The vacant seat information providing device includes:
Store information storage means for storing information about stores;
From the store terminal or the user terminal used for the store use start process, use start notification receiving means for receiving a store start notification;
Desired condition receiving means for receiving desired conditions desired in the store from a user terminal used by a user looking for the store;
Search means for searching for one or more stores satisfying the desired condition from the stores stored in the store information storage means;
Desired condition transmitting means for transmitting the desired condition to a user terminal for which store use start processing has been executed by a store terminal installed in the store searched by the search means;
Vacant seat information receiving means for receiving vacant seat information from the user terminal to which the desired condition is transmitted;
Vacant seat information transmitting means for transmitting the vacant seat information to a user terminal used by a user looking for a store;
A vacant seat information providing apparatus comprising: Confirmation information receiving means for receiving confirmation information including at least a store ID of one store selected as a use request from the user terminal to which the vacant seat information is transmitted;
Confirmed information transmitting means for transmitting the confirmed information to the user terminal that has transmitted the vacant seat information;
The vacant seat information providing apparatus according to claim 1, further comprising: A plurality of the store terminals are installed in the store,
The vacant seat information providing device includes:
An order that receives the time when an order is issued from a group including the user of the user terminal that has transmitted the vacant seat information from the store terminal, and determines whether the elapsed time from the time when the order was last issued exceeds a threshold value It further has a post-time determination means,
When the post-order time determining means determines that the elapsed time from the time when the order was last issued exceeds a predetermined threshold,
The desired condition transmitting means does not transmit the desired condition to the user terminal on which the store use start process has been executed.
The vacant seat information providing apparatus according to claim 1 or 2, characterized by the above. The store information storage means stores location information of each store,
The vacant seat information providing device includes:
Receiving the location information of the user terminal that sent the vacancy information,
A usage determining unit that determines whether a distance between the position specified by the positional information received from the user terminal and the position of the store where the store use start process has been executed exceeds a predetermined distance;
When the usage determining unit determines that the distance exceeds the predetermined distance,
The desired condition transmitting means does not transmit the desired condition to the user terminal on which the store use start process has been executed.
The vacant seat information providing apparatus according to claim 1 or 2, characterized by the above. A vacant seat information providing apparatus for constructing a vacant seat information providing system for providing vacant seat information of a store,
The vacant seat information providing device includes:
Store information storage means for storing information about the store including the location information of the store;
A use determination unit that determines whether a distance between the position specified by the position information received from the user terminal and the position specified by the position information of the store exceeds a predetermined distance;
Desired condition receiving means for receiving desired conditions desired in the store from a user terminal used by a user looking for the store;
Search means for searching for one or more stores satisfying the desired condition from the stores stored in the store information storage means;
Desired condition transmitting means for transmitting the desired condition to the user terminal determined that the distance from the store searched by the searching means does not exceed the predetermined distance by the use determining unit;
Vacant seat information receiving means for receiving vacant seat information from the user terminal to which the desired condition is transmitted;
Vacant seat information transmitting means for transmitting the vacant seat information to a user terminal used by a user looking for a store;
A vacant seat information providing apparatus comprising: The usage determination unit continues to determine whether the distance exceeds the predetermined distance,
The desired condition transmission means includes:
To the user terminal for which the use determining unit has determined that the distance does not exceed the predetermined distance, and then the user terminal has been determined that the distance exceeds the predetermined distance,
Do not send the desired conditions,
The vacant seat information providing apparatus according to claim 5. A vacant seat information providing apparatus for constructing a vacant seat information providing system for providing vacant seat information of a store,
The vacant seat information providing device includes:
Store information storage means for storing information about the store including identification information included in a beacon signal transmitted from a beacon terminal installed in the store;
The user terminal that has received the beacon signal continuously receives the identification information included in the beacon signal, and the time during which the user terminal continuously receives the beacon signal exceeds a first threshold. A usage determination unit for determining whether or not
Desired condition receiving means for receiving desired conditions desired in the store from a user terminal used by a user looking for the store;
Search means for searching for one or more stores satisfying the desired condition from the stores stored in the store information storage means;
To the user terminal determined that the time during which the beacon signal is continuously received from the beacon terminal installed in the store searched by the search means exceeds the first threshold, the desired condition is set. A desired condition transmission means for transmission;
Vacant seat information receiving means for receiving vacant seat information from the user terminal to which the desired condition is transmitted;
Vacant seat information transmitting means for transmitting the vacant seat information to a user terminal used by a user looking for a store;
A vacant seat information providing apparatus comprising: The usage determination unit also determines whether an elapsed time from the time when the identification information was last received exceeds a second threshold,
The desired condition transmission means includes:
It is a user terminal that has been determined that the time during which the identification information is continuously received exceeds the first threshold, and after that, it is determined that the elapsed time has exceeded the second threshold To the user terminal
Do not send the desired conditions,
The vacant seat information providing apparatus according to claim 7.   The program for functioning a computer as each means of the vacant seat information provision apparatus as described in any one of Claims 1 thru | or 8. A vacant seat information providing system in which a store terminal and a vacant seat information providing device are connected in a state where data communication is possible, and provide vacant seat information of a store,
The store terminal is installed in a store and used for store use start processing,
The vacant seat information providing device includes:
Store information storage means for storing information about stores;
From the store terminal or the user terminal used for the store use start process, use start notification receiving means for receiving a store start notification;
Desired condition receiving means for receiving desired conditions desired in the store from a user terminal used by a user looking for the store;
Search means for searching for one or more stores satisfying the desired condition from the stores stored in the store information storage means;
Desired condition transmitting means for transmitting the desired condition to a user terminal for which store use start processing has been executed by a store terminal installed in the store searched by the search means;
Vacant seat information receiving means for receiving vacant seat information from the user terminal to which the desired condition is transmitted;
Vacant seat information transmitting means for transmitting the vacant seat information to a user terminal used by a user looking for a store;
A vacant seat information providing system characterized by comprising: