JP2009151616A - Event performance system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an event performance system capable of increasing customer satisfaction by performing to change lighting by a lighting means corresponding to customers with the lapse of time of progression of the event. <P>SOLUTION: As this system has a database to automatically perform the event by controlling the lighting with the lapse of time, the event can be performed with little failure. As a visible light transmission means is used, lighting performance can be performed for the lighting means of a narrow range. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an event production system, and more particularly, to an event production system for producing an effect in order to heal a seat space in a restaurant or the like.

  There is a need for a system that produces a change in lighting according to the progress of an event such as a meal and improves customer satisfaction by smoothly performing the timing of serving.

  As a technique for performing an event using such lighting, for example, Patent Document 1 discloses that a viewing content such as video and music can be accessed intuitively by a user, and a movie theater or a concert hall for viewing such content. A space production method and apparatus that can easily produce a target viewing space directly connected to a user's AV viewing request such as. Furthermore, it is described that there is visible light communication or the like as a control interface between the control means in the space rendering system and the controlled device.

  Japanese Patent Laid-Open No. 2004-228561 adjusts the brightness perceived by humans of visible light without affecting the reception intensity in a visible light communication device that transmits a signal to a communication channel by blinking of a light emitting element or fluctuation in illuminance. The technology is disclosed.

  Patent Document 3 discloses a method for controlling the video presentation based on the reaction of the audience.

Patent Document 4 discloses an effective guest room space rendering method according to a menu ordered by a customer.
JP 2007-53560 A JP 2007-13485 A JP 2002-109116 A JP 2007-164559 A

  However, the technology described in Patent Document 1 is a system that proceeds to the next operation by performing a certain operation, for example, when the power of the TV switch is input when the user returns home, There is no disclosure of a system that produces effects automatically.

  In addition, the technique described in Patent Document 2 does not particularly touch on the point of increasing the effect by changing the illumination.

  Patent Document 3 discloses a method for controlling the screening of an image by detecting the reaction of a spectator, but does not disclose lighting of the venue or eating and drinking.

  Patent Document 4 discloses a system for controlling electrical decoration, sound, and aroma by using a production pattern corresponding to a unique identification number assigned to tableware. However, regarding differences in customer characteristics and changes over time, Not considered. Moreover, the response | compatibility that a dish is a course dish and the method of detecting a customer's reaction are not disclosed.

  The present invention performs an effect of changing the illumination of the illumination means corresponding to the customer with the lapse of time during which the event progresses, such as the progress of the course dish, and detects the customer's reaction at that time, It is to provide an event production system that improves customer satisfaction by making it correspond.

The above object can be achieved by the following configuration.
1. An event production database that stores events produced over time,
A customer database that stores information about customer characteristics;
Customer information input means for inputting information relating to customer characteristics;
Information related to the characteristics of the customer input from the customer information input means, the event presentation database, and event control means for controlling an event produced based on the customer database;
Production means for producing an event controlled by the event control means;
An event production system characterized by comprising:
2. 2. The effect unit includes an illuminating unit that controls illumination, and the illuminating unit is controlled by the event control unit so that at least one of hue, saturation, and lightness of light changes. Event production system.
3. 3. The event presentation system according to claim 1 or 2, wherein the illumination unit is controlled so that at least one of a light shape, a position, a moving direction, and a moving speed is changed.
4). The event production system according to any one of claims 1 to 3, wherein the production means includes at least one of a music device for producing a sound and an aroma device for producing a scent.
5. The event production system according to any one of claims 1 to 3, further comprising visible light communication means for transmitting or receiving a control signal using a light source of illumination.
6). 6. The event effect system according to 5, wherein the visible light communication means transmits or receives a control signal according to blinking of the light source or variation in illuminance.
7). 7. The event presentation system according to any one of claims 1 to 6, further comprising data input means for updating or correcting data in the event presentation database and updating or correcting data in the customer database.
8). 8. The event production system according to any one of 1 to 7, further comprising characteristic detection means for detecting information relating to the customer characteristic.
9. 9. The event presentation system according to any one of 1 to 8, further comprising an arrangement detecting means for detecting that the dish ordered by the customer is arranged at the meal position of the customer.

  According to the present invention, since the database for automatically producing events by controlling illumination with the passage of time is provided, event production with few failures is possible. Further, since the visible light communication means is used, it is possible to produce an illumination effect on the illumination means in a narrow range.

  Embodiments of the present invention will be described with reference to the drawings. In addition, although this invention is demonstrated based on embodiment of illustration, this invention is not restricted to this embodiment. In addition, the following assertive description in the embodiment of the present invention shows the best mode, and does not limit the meaning or technical scope of the terms of the present invention.

  FIG. 1 is a system configuration diagram of an event presentation system according to the present embodiment. In the present embodiment, an event production system that produces a lighting effect as time elapses will be described using restaurant lighting as an example.

  The event presentation system 1 has cooking characteristic correspondence data 11 as an event presentation database that stores events produced over time. Further, it has customer characteristic correspondence data 12 as a customer database for storing information relating to customer characteristics such as smoking, non-smoking, sex, and age. Further, it has customer information input means 15 for inputting data from the data input means 14 for updating data created as a database in advance and information on customer characteristics such as when customers visit the store as needed. Furthermore, store characteristic correspondence data 13 corresponding to store characteristics such as business hours, materials, and preparation information is provided.

  Furthermore, the event presentation system 1 controls the event produced based on the information about the customer characteristics input from the customer information input means 15, the food characteristic correspondence data 11, and the customer characteristic correspondence data 12. Means 2 are provided.

  Data input to the event control unit 2 is transmitted / received by the first transmission / reception unit 3 and the second transmission / reception unit 5. The signal transmitted from the second transmission / reception means 5 includes an illumination means 6 as an effect means for producing an event, a speaker 17 as a music apparatus for producing a sound, and a fragrance generation as an aroma apparatus for producing an aroma. It is distributed to the device 18 or the like.

  In this embodiment, the visible light communication means 4 is used as the communication means. The visible light communication means 4 is a means for transmitting and receiving a signal superimposed on the blinking of the light source or the change in illuminance.

  Since the light source can be identified by this communication means, it is possible to prevent malfunctions such as accidentally operating lighting of other passenger seats or ordering food and drinks by the store clerk terminal or customer terminal.

  Therefore, the illumination means 6 is preferably a light source capable of visible light communication. Specifically, the illumination means 6 has an LED light-emitting element having a plurality of light-emitting elements that emit light of different colors from each other, or has a property of emitting light when electricity is passed. An organic EL using an organic substance (light emitter) may be used.

  Since the LED is a point light source, it can give shadow and gloss to food and drink. Since organic EL is a surface light source, it is difficult to obtain shadows and gloss on food and drink, but it can produce a mild feeling. Thus, the range of the production of food and drink can be widened by properly using the light source.

  Since the organic EL emits light when a current flows, the illumination can be controlled by controlling the amount of current. Each light-emitting element such as an LED light-emitting element or an organic EL can blink or change in illuminance, and is an effective member as a light source for performing visible light communication.

  Further, the illumination unit 6 is controlled so that at least one of the hue, saturation, and brightness of the light changes in order to enhance the effect by the signal from the event control unit 2.

  It is known that there is a correlation between the intensity of the sense of taste and the color and brightness of the lighting. Taking advantage of such knowledge, the hue, saturation and lightness of the light can be changed to effectively serve food and drink. Can produce. Furthermore, the range of the production of food and drink can be expanded by properly using daily lighting such as normal office brightness and extraordinary lighting such as the darkness of the theater.

  The speaker 17 can enhance the production effect by playing a kind of music suitable for cooking and customers at an appropriate volume.

  The aroma generating device 18 can be expected to produce effects such as cooking and scenting the customer with a suitable amount of fragrance to induce appetite.

  Here, it is necessary to confirm that the food ordered by the customer is served at the meal location of the customer. As the serving detection means, the video camera 16 may be provided at a predetermined position in the event space as long as the privacy of the customer is not infringed. You can confirm that the food is served in place from the monitor of the video camera.

  Alternatively, by using RFID (Radio Frequency Identification: non-contact authentication technology using an IC chip) 20 attached to dishes and beverages, and an RFID reader 21 of a table, It can be confirmed that the food is served at the customer's meal location.

Images from the video camera, information from the event control means 2, customer changes, and the like can be viewed on the kitchen display device 19. The cook can dynamically respond to the amount and seasoning of the dishes by looking at the kitchen display device 19.
(Cooking characteristic correspondence data 11)
For example, in the case of standard French cuisine, the menu structure is fixed, and the cooking characteristic correspondence data 11 corresponding to the cooking contents to be served in the order of the menu course, the time required for the meal, the lighting color that looks delicious, etc. are input in advance. Has been. Table 1 shows standard cooking course items, time distribution, and cooking characteristics such as seasonings and utensils to be considered in lighting.

The cooking characteristics may be further analyzed by analyzing the image of the video camera 16, detecting a change in the customer's cooking from the customer's image, and performing control accordingly. Alternatively, the FRID attached to the dish or beverage may be detected by a FRID reader of the table, and how much the dish on the table has been reduced is detected by image analysis, and this may be used as the dish characteristic. The lesser the remaining dishes, the higher the satisfaction level.
(Customer characteristic correspondence data 12)
In the customer characteristic correspondence data 12, a cigarette is smoked, a cigarette is not smoked, sex, age, and the like are input. Table 2 shows specific items.

Further, the change in the customer characteristics may be performed by analyzing the image of the video camera 16, detecting the change in the customer characteristics from the customer image, and performing control according to the change. Customer characteristics include the number of people, gender, age, other preferences, satisfaction and facial excitement obtained from facial expressions and motion analysis. For example, the expression may be analyzed from a still image of the video camera 16 and a smile may be determined using a circuit that detects the smile, and the satisfaction may be determined to be high.
(Store characteristic data 13)
Store characteristic correspondence data 13 corresponding to the store characteristics such as business hours, materials, and preparation information is input. Table 3 shows their contents.

  Table 4 shows examples of cooking outlines, cooking characteristics, customer characteristics, store characteristics, and lighting characteristics.

For example, in step 1, when an aperitif (aperitif) is served between 18:30 and 18:40, the store clerk uses a portable terminal to input how many customers, all adults, or smoke, etc. Based on the data registered in No. 2, the lighting produces brightness, color, and fluctuation of the pseudo candle on the table so that the customer can relax. In step 6, if there is a customer whose birthday is the birthday, a birthday cake is served. If the candle is lit on the cake, the lighting is turned off.
(Cooking place display device 19)
The cooking place display device 19 is intended to convey changes of customers to the cooking place, and it is desirable to display and transmit the following items as display items.
1) Customer characteristics Number of people, gender, age relationships (relatives, parent-child relationships, friend acquaintance relationships, business associates, etc.)
Preference (smoking, tea, liquor, sweet, dry etc.)
Satisfaction and excitement obtained from customer facial expressions and motion analysis.
2) Types of dishes on the progress table of the cooking characteristics course, the amount eaten, etc.
3) Production characteristics Light source characteristics (hue, saturation, brightness, shape, position, moving direction, moving speed, etc.)
Music (classic, mood, type of music such as pops, song title, volume, etc.)
Fragrance (history of what scent was produced and what intensity)
Specific situations such as birthdays, farewell parties, welcome parties, cheerful celebrations, and proposals.
(Other)
It is desirable that a portable terminal for controlling lighting is prepared for both the clerk and the customer, and that the portable terminal is provided with a temperature sensor, a humidity sensor, an acceleration sensor, and an illuminance sensor. With these sensors, it is possible to control the presence or absence of wind, the direction of the wind, the fluctuation of the pseudo candle, the fluctuation of the effect lighting, the blowout of the cake candle, and the like. Further, it is desirable that the operation content can be changed between the mobile terminal for the store clerk and the mobile terminal for the customer.

  Moreover, you may utilize terminal devices, such as a mobile phone which the customer brought as a portable terminal for customers. Many mobile phones are equipped with a camera that reads barcodes and a function that enables short-distance communication. Mobile phones that support visible light communication can be expected in the future. It is also possible to download a software for operation to a mobile phone having these functions to make a mobile terminal for customers.

  FIG. 2 is a diagram showing a place where a store clerk operates a portable terminal to arrange the color and intensity of lighting for each table on which food is placed. At this time, since the signal transmitted from the portable terminal uses the visible light communication function, communication is possible only in a narrow range such as the illumination means 6 above the table, and other customers respond to the illumination means above the table. do not do.

  FIG. 3 is a diagram showing another embodiment of the event effect.

  An actuator A for moving the lighting device 6 in the lateral direction and an actuator B for rotating the lighting device 6 in the middle of the lighting device 6 using a flexible flat light source such as an organic EL suspended from the ceiling. Is provided. When the light source moves to the left or right or rotates to produce an effect that changes the direction of light according to the type of dish or music, it can be expected that the effect will be further enhanced. Thus, the illumination means 6 is controlled by the event control means so that at least one of the shape, position, moving direction, and moving speed of the light changes.

  FIG. 4 is a flowchart relating to the event production system of the present invention.

  The system is started (S1) and customer reservation information is input (S2). This includes the work of registering information such as the date of visit and the number of people in the customer characteristic correspondence data 12. Based on the information in S2, the cooking ingredients, table size, location, etc. are determined (S3). When the customer visits the store, the store visit time is input (S4), and the order information is input (S5). At this time, an illumination production plan tailored to the dish, customer, and store is created for each step of the dish, and a step file in which the plan is made continuous is created. Lighting control is started (S6), and effect lighting is performed in order (S7). Look at changes in customer characteristics, cooking characteristics, etc. with respect to the preset effects, determine whether to change the effects accordingly (S8), and if there is a change (S8: Yes), update the corresponding data and step file (S9), the process returns to S7 again. When S8 is No, it is determined whether or not all steps are finished (S10). When S10 is Yes, a termination process is performed (S11) and the process is terminated (S12). When S10 is No, the process returns to S7.

  The present invention is an event production system that produces lighting changes according to the progress of events such as meals, and that facilitates store operation, and on the table according to the contents of the cooking course from the start to the end of customer use of the table It has a function to change the illumination on the time axis and a function to display the progress of the course on the serving portable terminal by visible light communication. And it is an illumination system which can change a color and brightness according to the target object to illuminate, and is provided with the table | surface which associates the input means of a target object, and a target object and illumination conditions. The illumination conditions in the table are provided with a control that relates to the illumination time and a system that transmits and receives the illumination conditions and related information superimposed on the illumination light.

It is a system configuration | structure figure of the event production system which concerns on this Embodiment. It is the figure which showed the place where the salesclerk operated the portable terminal and arranged the color and intensity of lighting for every table where the dish was placed. It is a figure which shows the other Example of event production. It is a flowchart regarding the event production system of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Event production system 2 Event control means 3 1st transmission / reception means 4 Visible light communication means 5 2nd transmission / reception means 6 Illumination means 11 Food characteristic correspondence data 12 Customer characteristic correspondence data 13 Store characteristic correspondence data 14 Data input means 15 Information input Means 16 Video camera 19 Cooking place display device

Claims (9)

An event production database that stores events produced over time,
A customer database that stores information about customer characteristics;
Customer information input means for inputting information relating to customer characteristics;
Information related to the characteristics of the customer input from the customer information input means, the event presentation database, and event control means for controlling an event produced based on the customer database;
Production means for producing an event controlled by the event control means;
An event production system characterized by comprising: 2. The lighting device according to claim 1, wherein the effecting unit includes an illuminating unit that controls illumination, and the illuminating unit is controlled by the event control unit so that at least one of a hue, a saturation, and a brightness of the light is changed. Event production system described in. The event lighting system according to claim 1, wherein the illumination unit is controlled so that at least one of a shape, a position, a moving direction, and a moving speed of light changes. The event production system according to any one of claims 1 to 3, wherein the production means includes at least one of a music device for producing a sound or an aroma device for producing a scent. . The event production system according to claim 1, further comprising visible light communication means for transmitting or receiving a control signal using a light source of illumination. 6. The event rendering system according to claim 5, wherein the visible light communication means transmits or receives a control signal according to blinking of the light source or variation in illuminance. 7. The event presentation system according to claim 1, further comprising data input means for updating or correcting the data of the event presentation database and updating or correcting the data of the customer database. . The event production system according to claim 1, further comprising a characteristic detection unit configured to detect information related to the characteristic of the customer. The event production system according to any one of claims 1 to 8, further comprising an arrangement detecting means for detecting that the dish ordered by the customer is arranged at the meal position of the customer.

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