JP2007088868A - Telephone set - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a telephone set the convenience of which can be improved. <P>SOLUTION: A telephone set 11, capable of receiving a call addressed to a shared telephone number, shared among members in a prescribed group and addressed to a specific telephone number, specific to each member in the group, is provided with a display section 13 for displaying a message to be informed to the member user, so as to display the message informing that these was no response on the display section 13, when the telephone set 11 does not respond to the call addressed to the specific telephone number, and so as not to display the message informing of no response on the display section 13, when the telephone set 11 does not respond to the call addressed to the shared telephone number. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a telephone device capable of displaying a message notifying a non-response when absent.

  A conventional telephone device is disclosed in Patent Document 1. This telephone device is provided for each member in a predetermined group, and can receive a shared telephone number shared within the group. When there is an incoming call to the shared telephone number, all the telephone devices in the group ring, and when one of the telephone devices answers, the other telephone devices are ready to make a call. Thereby, even if there is an absent person in the group, it is possible to respond and respond to customers and the like.

In general, these telephone devices store an incoming call history when there is an incoming call. If the telephone apparatus does not respond to the incoming call due to absence or the like, a pop-up message is displayed on the display section to notify a non-response such as “there is an incoming call when there is no call”. The user can check the incoming call history by looking at the pop-up message and respond to the non-response by dialing the caller.
Japanese Patent Laying-Open No. 2003-87835 (page 3 to page 9, FIG. 1) Japanese Patent Laying-Open No. 2005-184373 (2nd page to 3rd page, FIG. 1)

  However, it is not necessary to check the incoming call history and respond because other persons in the group respond even if they are absent when the shared telephone number is received. For this reason, the user feels annoyed because the user deletes the message and confirms the incoming call history that does not require a response, and there is a problem that the convenience of the telephone device is poor.

  SUMMARY OF THE INVENTION An object of the present invention is to provide a telephone device that can improve convenience without making the user feel bothersome.

  In order to achieve the above object, the present invention displays a message notifying a user in a telephone device that can receive a shared telephone number shared within a predetermined group and a unique telephone number unique to each member within the group. A display unit for displaying a non-response message on the display unit when not responding to an incoming call of the specific telephone number, and notifying an unanswered message when not responding to an incoming call of the shared telephone number The message to be displayed is not displayed on the display unit.

  According to this configuration, when there is an incoming call to the unique telephone number, the incoming call history is stored. If the user is absent at the time of the incoming call, a message notifying the non-response is displayed on the display unit, and the user responds to the non-response by checking the incoming call history by looking at the message and dialing. Can do. When an incoming call is received at the shared telephone number, each telephone device in the group rings and a response is made by any member. At this time, even when the user is absent and does not respond, a message notifying the non-response is not displayed on the display unit.

  Further, the present invention provides a telephone device capable of receiving a telephone number for an external line and a telephone number for an internal line, provided with a display unit for displaying a message to notify a user, and has not responded to an incoming telephone number for an external line. A message notifying a non-response is displayed on the display unit, and a message notifying a non-response is not displayed on the display unit when a call for an extension telephone number is not answered.

  According to this configuration, an incoming call history is stored when an incoming call is received at a telephone number for an outside line. If the user is absent at the time of the incoming call, a message notifying the non-response is displayed on the display unit, and the user responds to the non-response by checking the incoming call history by looking at the message and dialing. Can do. If there is an incoming call to the extension telephone number, a message notifying the non-response is not displayed on the display unit even if the user is absent and does not respond.

  Further, the present invention provides a telephone device capable of receiving an incoming call from an external line and an internal line, further comprising a display unit that displays a message notifying a user, and displaying the message notifying a non-response when the incoming call from the external line is not responded. And a message notifying a non-response when not responding to an incoming call from an extension is not displayed on the display unit.

  According to this configuration, the incoming call history is stored when there is an incoming call sent from an outside line by identifying the information of the caller. If the user is absent at the time of the incoming call, a message notifying the non-response is displayed on the display unit, and the user responds to the non-response by checking the incoming call history by looking at the message and dialing. Can do. If there is an incoming call sent from an extension, a message notifying a non-response is not displayed on the display unit even if the user is absent and does not respond.

  According to the present invention, since a message notifying a non-response is displayed on the display unit when a unique telephone number, a telephone number for an outside line or an incoming call from the outside line is not answered, the absence of a high necessity for responding by the user It is possible to respond to non-response by looking at the message and dialing the incoming call. In addition, since a message notifying the non-response is not displayed on the display unit when the shared telephone number, the extension telephone number or the incoming call from the extension is not responded, the user is not required to answer the incoming call. There is no need to delete messages or check incoming calls. Therefore, the convenience of the telephone device can be improved without making the user feel bothersome.

  Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a telephone system 50 including the telephone device of the first embodiment. The telephone device of this embodiment is composed of VoIP telephone devices 11, 21, and 31. A router 1 installed on the site of a company or the like is connected to an Internet network 2. A Centrex server (not shown) possessed by an IP Centrex communication company is connected to the Internet 2 via a router (not shown).

  The Centrex server has an exchange function. When the Centrex server receives the call request signal transmitted in the IP packet, it transmits the call signal according to the call destination. The call destination is a VoIP telephone device 11, 21, 31, 51 connected to the Internet network 2, or a subscriber telephone device (ordinary telephone) of the public telephone network 5 connected to the Internet network 2 via the Centrex gateway 4. Device) and the like.

  A plurality of Centrex gateways 4 are provided, and are connected to stations in different areas with different area codes. The Centrex server selects the Centrex gateway 4 that is the optimal route. The Centrex server rejects the connection when the call destination is a special number such as a police station (110) or a fire department (119).

  On the other hand, a LAN (premises) gateway 10, a plurality of VoIP telephone devices 11, 21, 31 and a SIP server 41 are connected to the router 1. Similarly, the VoIP telephone device 51 is connected to the other routers 1. The VoIP telephone device 51 can be connected to the VoIP telephone devices 11, 21, and 31 and the SIP server 41 via the Internet network 2.

  The LAN gateway 10 is directly connected to a station in the area having the same area code as that of the company without going through the Internet network 2. The LAN gateway 10 is connected to the subscriber telephone device 6 via the public telephone network 5 in the area, and converts voice data and IP packets.

  The VoIP telephone devices 11, 21, and 31 include an operation unit 12, a display unit 13, a memory 14, and a control circuit 15. The operation unit 12 includes operation switches such as a numeric keypad and various operation keys, and performs a call operation, a setting operation, and the like. The display unit 13 includes a display such as a liquid crystal panel, and displays information related to a call, settings, and the like. The memory 14 stores data such as various mode states and programs for operating the VoIP telephone devices 11, 21, and 31. The control unit 15 controls each unit based on a program stored in the memory 14.

  The SIP server 41 includes a control circuit 41a and a memory 41b. The control circuit 41a controls each part of the SIP server 41. The memory 41b stores data of extension telephone numbers on the premises.

  In the telephone system 50 configured as described above, when a call is made from one VoIP telephone device 11 to an area having the same area code, the telephone system 50 is connected to a station in the area via the LAN gateway 10 and connected to the destination subscriber telephone apparatus 6. The When a call is made from the VoIP telephone device 11 to a different area code area, it is connected to a station outside the area via the router 1, the Internet network 2, the router 3, and the Centrex gateway 4, and is connected to the destination subscriber telephone device 6. The

  In addition, the VoIP telephone devices 11, 21, and 31 can make and receive a local extension number. When an extension telephone number is transmitted from one VoIP telephone device 11, the SIP server 41 exchanges the telephone and is connected to the VoIP telephone 21, for example.

  Each VoIP telephone device 11, 21, 31 can receive a call with a unique telephone number, and can receive a shared shared telephone number within a predetermined group such as a premises or a department. When an incoming call is received from an outside line or an extension line to a specific telephone number, the SIP server 41 exchanges telephones and connects to predetermined VoIP telephone apparatuses 11, 21, and 31 to ring a ringing tone. When a shared telephone number is received from an outside line outside the group or an extension outside the group, the SIP server 41 exchanges the telephone and connects to the VoIP telephone apparatuses 11, 21, and 31 within the group and rings these ringing sounds. When other members in the group respond, the SIP server 41 disconnects the connection.

  FIG. 2 is a flowchart showing a detailed operation when the VoIP telephone devices 11, 21, 31 are received. When there is an incoming call, the data of the incoming call history is stored in the memory 14 at step # 11. Thereby, data can be called from the memory 14 by the operation of the operation unit 12 and the incoming call history can be displayed on the display unit 13 for confirmation. In step # 12, it is determined whether or not a response to the incoming call has been made. If a response is received, the process at the time of incoming is terminated. If not responding, the process proceeds to step # 13.

  In step # 13, it is determined whether or not the incoming call is stopped by an instruction from the SIP server 41. When calling is stopped by the caller or when a response is made by another person in the group, the SIP server 41 instructs to stop the incoming call. In step # 14, it is determined whether or not an incoming call is made to the unique telephone number. When there is an incoming call to the shared telephone number, the process at the time of the incoming call is terminated. When an incoming call arrives at a unique telephone number, a message notifying that there is no response to an incoming call such as “There is an incoming call when there is no call” is displayed in a pop-up on the display unit 13, and the incoming call process is terminated.

  According to the present embodiment, since a message notifying a non-response is displayed on the display unit 13 when the incoming call of the unique telephone number is not answered, a message is displayed for an incoming call when there is a high necessity for the user to respond. It is possible to respond to a non-response by dialing after seeing. In addition, a message notifying a non-response when the incoming call of the shared telephone number is not responded is not displayed on the display unit 13. When a shared phone number is received, it is likely that other members in the group are answering, so the user deletes the message or confirms the incoming call history for incoming calls that do not need to be answered. There is no need. Therefore, the convenience of the VoIP telephone apparatuses 11, 21, and 31 can be improved without making the user feel bothersome.

  Next, a second embodiment will be described. The telephone device of the present embodiment is configured in the same manner as in the first embodiment, and the VoIP telephone devices 11, 21, and 31 are different in processing at the time of incoming call. FIG. 3 is a flowchart showing processing upon arrival of the VoIP telephone apparatuses 11, 21, and 31 of the present embodiment. Since the flowchart of the first embodiment shown in FIG. 2 is the same as that in step # 14, the description thereof is omitted.

  In step # 14, it is determined whether an incoming call is received at the telephone number for the outside line. When there is an incoming call to the extension telephone number, the processing at the time of the incoming call is terminated. When an incoming line telephone number is received, a pop-up message is displayed on the display unit 13 to notify that there is no response to an incoming call when there is no call, and the incoming call process is terminated.

  According to the present embodiment, when an incoming call is received at a telephone number for an outside line telephone, the caller is often an outside person such as a customer, so there is a high need to respond to an incoming call when there is no call. The user can respond to the non-response by looking at the message and dialing the incoming call when there is a high need to respond. Also, when an incoming call is received at a telephone number for an extension telephone, since the caller is a person in the same premises or in the office, no major problem occurs even if the incoming call is not answered. For this reason, the user does not need to delete the message or check the incoming call history for an incoming call that is not required to be answered. Therefore, the convenience of the VoIP telephone apparatuses 11, 21, and 31 can be improved without making the user feel bothersome.

  Next, a third embodiment will be described. The telephone device of the present embodiment is configured in the same way as the first and second embodiments, and the VoIP telephone devices 11, 21, and 31 are different in processing at the time of incoming call. FIG. 4 is a flowchart showing processing upon arrival of the VoIP telephone apparatuses 11, 21, and 31 according to the present embodiment. Since the flowchart of the first embodiment shown in FIG. 2 is the same as that in step # 14, the description thereof is omitted.

  In step # 14, identification information for identifying the caller is detected by the control of the control unit 15, and it is determined whether the incoming call is transmitted from the outside line. If the incoming call originates from the extension, the processing at the time of the incoming call is terminated. If the incoming call originates from an outside line, a message notifying that there is no response to the incoming call when there is no call is displayed on the display unit 13 in a pop-up, and the incoming call process is terminated.

  According to the present embodiment, as in the second embodiment, in the case of an incoming call from an outside line, the caller is often an outside person such as a customer, so there is a need to respond to an incoming call when there is no call. high. The user can respond to the non-response by looking at the message and dialing the incoming call when there is a high need to respond. In the case of an incoming call from an extension, since the caller is a person on the same premises or in the office, no major problem occurs even if the caller does not respond to an incoming call when there is no call. For this reason, the user does not need to delete the message or check the incoming call history for an incoming call that is not required to be answered. Therefore, the convenience of the VoIP telephone apparatuses 11, 21, and 31 can be improved without making the user feel bothersome.

  In the first to third embodiments, the VoIP telephone devices 11, 21, and 31 have been described. However, a telephone device that does not use VoIP may be used.

  INDUSTRIAL APPLICABILITY The present invention can be used for a telephone device that can display a message notifying a non-response when absent.

The block diagram which shows the structure of the VoIP telephone system which has the telephone apparatus of 1st Embodiment of this invention. The flowchart which shows the operation | movement at the time of the incoming call of the telephone apparatus of 1st Embodiment of this invention. The flowchart which shows the operation | movement at the time of the incoming call of the telephone apparatus of 2nd Embodiment of this invention. The flowchart which shows the operation | movement at the time of the incoming call of the telephone apparatus of 3rd Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1, 3 Router 2 Internet network 4 Centrex gateway 5 Public line network 6 Subscriber telephone apparatus 10 LAN gateway 11, 21, 31, 51 VoIP telephone apparatus 12 Operation part 13 Display part 14, 41b Memory 15, 41a Control part 41 SIP server 50 Telephone system

Claims (3)

A telephone device capable of receiving a shared telephone number shared within a predetermined group and a unique telephone number unique to each member within the group, comprising a display unit for displaying a message to notify a user, and receiving the unique telephone number A message notifying a non-response when not responding to the display unit, and not displaying a message notifying the non-response when not responding to an incoming call of the shared telephone number. Feature telephone equipment. A telephone device that can receive a telephone number for an external line and a telephone number for an internal line is provided with a display unit that displays a message to notify the user, so that a non-response is not received when an incoming telephone number is not answered. A telephone device characterized in that a message to be notified is displayed on the display unit, and a message notifying a non-response is not displayed on the display unit when an incoming telephone number is not responded. In a telephone device that can receive an external line and an internal line, the telephone apparatus includes a display unit that displays a message to notify a user, and displays a message to notify a non-response when the incoming call from the external line is not answered. A telephone device characterized in that a message notifying a non-response when the incoming call from the extension is not responded is not displayed on the display unit.

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