JP2006302006A - Wait order management system, Ningen dock management system and method - Google Patents

Abstract

[PROBLEMS] To improve work efficiency by using an RFID dedicated to each examinee in a health check work.
Each examinee receives information such as the order of examination and the waiting time for each examinee guided from a examination progress management terminal 14 by a wristwatch-type RFID 11 distributed from a hospital. Upon receiving the examination instruction information from the RFID, the examinee moves to the examination room, closes the RFID to the attached reading / writing device 13, and notifies the examination progress management terminal 14 of examination start / end information. The examination progress management terminal 14 sequentially calculates the optimum examination order and transmits examination instruction information to the corresponding recipient RFID. The RFID 11 includes two types of RFID capable of communication within a range of several meters for receiving examination instruction information and a range of several centimeters for transmitting diagnosis start / end.
[Selection] Figure 1

Description

  The present invention relates to a waiting order management system, and more particularly, to a medical dock management system and method for conducting a screening of a large number of people at once.

  As a technique related to a conventional health check service, there is Patent Document 1 in which diagnosis data and examinee information are recorded on an IC card. Further, there is Patent Document 2 in which a medical examiner makes a reservation at each examination facility from a wireless display terminal and receives guidance on the examination order and location from the terminal. Further, Patent Document 3 is known in which diagnosis progress information of a medical examinee is automatically collected in a management terminal connected to a network, and various information of diagnostic work is collected, stored, analyzed, and output.

JP 2004-164095 A JP 2002-31473 A JP 2003-91588 A

  However, in the technique described in Patent Document 1, various information including diagnosis data of the examinee is simply recorded by an IC card. Even if this information is made into a database, individual progress management and examination order at the diagnosis site are performed. It is not enough to manage the guide.

  Moreover, in the technique described in Patent Document 2, each examinee can select and register the examination facility and examination items according to his / her convenience, and the individual wireless display terminal for individual progress management and information transmission. Can be implemented. However, since all the examinees are collected in the same facility, and the examination does not have time or item selection right for the examinees, the embodiment is different, so if this is applied, it will cause problems in operation and management will not be sufficient There's a problem.

  Furthermore, the technology described in Patent Document 3 updates the management file in which the information of the examinee and the examination plan are recorded and the automatic progress information collection in the management file, and checks the progress of the progress by checking the file every predetermined time. It has a function to automatically check and issue a warning according to the situation. However, there is no information on a management system that communicates consultation information or informs the waiting time for each patient and information transmission function between the patients themselves. Considering the application on the site side where progress management is performed, there is a problem that it is not sufficient for use as progress management.

  An object of the present invention is to provide a waiting order management system capable of efficiently managing the waiting order of a large number of people in view of the above-described problems of the prior art. Another object of the present invention is to provide a medical dock management system and method capable of efficiently controlling a large number of examinees in the progress management of health checkup work.

  The system of the present invention that achieves the above object includes a plurality of utilization facilities having different utilization items and a control computer that manages the waiting order of the plurality of users for each utilization item and sequentially assigns the users. It can be transmitted and received between the user and the system, and it is attached to each user equipment RFID (Radio Frequency Identification) for which the user's unique ID is registered, and the facility use start information and end information are used. An RFID reader that reads from the RFID carried by the person and communication means for transmitting the facility use instruction information from the control computer to the RFID via an antenna are provided. When the control computer receives the start information and the end information via the RFID reader, it calculates the optimal use order of each facility and transmits it to the corresponding user portable RFID.

  The Ningen Dock management system of the present invention that achieves the above object comprises a plurality of examination facilities with different examination items, and a control computer that manages the waiting order of a plurality of examinees for each examination item and sequentially assigns the examinees. Can be sent and received between the examinee and the system side, and the RFID for carrying the examinee who registered the unique ID of the examinee, etc., and attached to each inspection facility, and the start information and end information of the examination are carried by the examinee An RFID reader that reads from the RFID, and a communication unit that transmits use instruction information of the inspection facility from the control computer to the RFID carried by the examinee via an antenna are provided, and the control computer passes through the RFID reader. When the start information and the end information are received, the optimal use order of each inspection facility is calculated, and the examination finger is applied to the corresponding user portable RFID. And wherein the communicating information.

  ADVANTAGE OF THE INVENTION According to this invention, the consultation instruction | indication to each examinee can be transmitted without a manual intervention. In addition, since the examination progress information of the examinee can be automatically collected, it is effective for labor saving, elimination of human error, and reduction of the examination control labor on the manager side.

  The waiting order management system according to the present invention distributes RFID to each user in order to perform the collection of usage start and end information such as consultation and the usage guidance transmission method without human intervention. RFID for user distribution is a wristwatch type, and RFID that can be communicated over a wide range is used for receiving guidance information, and RFID that can communicate about several tens of centimeters is used for transmitting use start and end information. This RFID is provided with several buttons, and the display can be switched. In order to facilitate data communication between these RFIDs and the data reader / writer attached to the use equipment, the antenna is arranged so as not to have a radio blind spot. Note that RFID (Radio Frequency Identification) is widely known in Japanese Patent Laid-Open Nos. 2001-250097, 2004-320607, and 2004-362602.

  FIG. 1 is an explanatory view schematically showing an operation mode of a medical checkup management system according to one embodiment of the present invention. A plurality of examinees who gather in the waiting room 10 learn for each examinee the consultation guidance and waiting time transmitted from the examination progress management terminal 14 via the antenna 15 based on a preset examination progress table. Visually check with the wristwatch-type RFID 11 attached. The wristwatch-type RFID 11 vibrates in the case of consultation guidance, blinks a confirmation button 11A for notifying that confirmation has been made, and when the confirmation button 11A is pressed, the vibration and blinking stop.

  After this operation, the examinee goes to the examination room 12 of the designated examination item among the plurality of examination rooms. In the examination room 12, a reading / writing device 13 for reading and writing the examination status is installed. When the order of medical examination is reached, the wristwatch-type RFID 11 is brought close to the reading / writing device 13 and the medical examination start is registered. This examination progress information is transmitted to the examination progress management terminal 14 via the LAN. At the end of the examination, the wristwatch-type RFID 11 is brought close to the reading / writing device 13 to register the completion of the examination. This examination progress information is transmitted to the examination progress management terminal 14 via the LAN. At the end registration, the reading / writing device 13 writes the information on the completion of the examination item in the wristwatch-type RFID 11.

  Upon receipt of the end information, the examination progress management terminal 14 updates the examination progress table to calculate the next examination order, and the wristwatch-type RFID 11 carried by the examinee to the examinee waiting in the waiting room 10 or the like via the antenna 15. Information on consultation (such as screening instructions and waiting time) is sent to. This procedure is repeated until all examinees have completed all examination items. Regarding the use of radio waves in medical institutions, the output of the RFID and antenna should be within an allowable range and used at a level that does not affect diagnostic equipment.

  FIG. 2 is a block diagram of the screening progress management terminal, showing main files and programs. The main files are a progress table file 21 for managing and recording the progress of the examination, and a examinee information file 22 for recording information unique to the examinee. The program includes an RFID transmitter 24 that transmits information to an RFID carried by the examinee and an RFID receiver 25 that receives information. Also, a progress table update unit 23 that analyzes the received data and updates the contents of the progress table 21, determines the order of reception based on the updated results, determines the end of the screening, and transmits the data to the RFID transmission unit 24 Part 27 is present. Furthermore, a progress table display unit 26 that displays and edits the progress table on the display, a progress table creation unit 29 that creates and saves the progress table file 21, and a reading / writing device installed in the examination room 12 There is a LAN communication unit 28 that receives start / end data of medical examinations from 13.

  FIG. 3 is a configuration diagram illustrating the progress table file in a table format. In the examination item column 30, examination items such as blood sampling, hearing, chest X-rays, etc. are described. The number assigned to the examination item name like blood collection 1 represents the number that can be examined at the same time. In this example, there are blood collections 1 to 3, which means that three people can collect blood simultaneously.

  The examination status column 32 represents the implementation capability for each examination item at the present time. 0 indicates that the examination item has not yet started, and -2 indicates that all examinations have been completed. The other items 1 to 10 indicate that the examination is being performed, and the same number of examinations that can be performed simultaneously as described in the item column 30.

  The queue capacity column 33 predefines the maximum number of queues. Explaining with an example of blood collection, it shows that three people are undergoing simultaneous examination and another three people are allowed to wait. When one waiting person is under medical examination, one new person will be waiting. When entering the queue, no waiting time is displayed on the RFID.

  The inspection item standard processing time column 34 indicates the time required to inspect one person for each inspection item, and is basic information for transmitting the waiting time to the examinee. Although these numerical values use the integrated average value of the screening data carried out in the past, they may be used with different usage depending on women and men.

  The elapsed time column 35 is the elapsed time from the start of the inspection, and the standard time is copied and subtracted periodically at the start time. When 0 is reached, no further subtraction is performed.

  The examination order column 36 predefines the execution order of the item column 30. The examination items are instructed to the examinee basically in order from 1. In this example, there are terms in which a plurality of the same ranks are set. In this case, it is indicated that any examination item may be carried out in any order within the same rank rank. In addition, what added A and B after the number has shown that the examination pair is set by the same alphabet. For example, if the examinee who has completed all the examinations in order 2 is assigned 3A in the item group indicated by No. 3, after 3A is completed, he / she must continue to receive 4A. It is prohibited to assign. Of course, it is possible to set 3A, 4A, 5A,... If an unexecuted item remains in order 3 after 4A ends, it is assigned.

  The queue number column 37 is the number of recipients in the queue of examination items. A recipient waiting in the waiting room 10 receives a screening instruction and enters the queue. When the standard processing time 34 for examination items is short, or when the moving distance from the waiting room to the examination room is long, the processing time for the whole examination can be shortened by forming an examination queue in the examination room. When the current number of people in the queue number column 37 is less than or equal to the number of queues of 33 or less, it is possible to assign examinees.

  The examinee column 38 shows the consultation state of the examinee. All the number of examinees are assigned IDs from No. 1 to N, arranged in a matrix for each examination item, and the examination progress status of each examinee is shown. -1 is a non-checkup item, 0 is in the queue, 1 is in the start and checkup, 2 is in the end of the checkup, and blank is waiting for execution. When all the blanks are 2 or -1, the inspection is completed.

  The waiting time column 31 is a cumulative time during which the examinee is waiting (not waiting in a waiting room or the like and not in the queue). The waiting time 31 is cleared to 0 when the inspection of one inspection item is completed, and is set to −2 when all inspections are completed.

  Therefore, the screening queue number 37 of the corresponding screening item is cleared by 1 at the timing when the screening instruction is given. When there are less than the number of items in the screening queue number 37, the longest waiting time patient who wants to receive the item is searched, a screening instruction is transmitted to the RFID of the corresponding patient, and the queue number of the item is 37 Register with. When the start of the examination is input from the RFID of the corresponding examinee, 1 is added to the examination state, and the start state is recorded. When the end of the examination is input from the RFID, 1 is added to the examination state of the progress table 21 to 2 and the number of queues 37 is reduced by one.

  Next, the processing procedure of this medical checkup management system will be described. FIG. 4 is a flowchart of the registration process prior to acceptance. The hospital determines the screening date, recruits and determines the person to be examined, and notifies the person (401). Next, an ID is assigned to the examinee and an RFID is issued (402). In response, the progress table 21 of the control computer (examination progress management terminal) stores the recipient information such as the examinee and the examination items (403). Further, labels of personal information, item information, ID, and name are pasted on each RFID (404).

  5A and 5B are flowcharts showing a screening process between the screening progress management terminal and the examinee RFID. In FIG. 5A, the hospital distributes RFID to each examinee at the start of the examination (501). The examinee wears this (512), moves to the waiting room and waits (513). The control computer (examination progress management terminal) starts processing A periodically, accumulates the waiting time of the examinee (502), and transmits the waiting time to each examinee (503). The examinee RFID displays the waiting time (511).

  Further, the control computer searches the progress table 21 to find out whether there is a wait of less than the capacity in the queue number 37 (504). If not, the process proceeds to process B. In process 504, if the number of people waiting in the queue is less than the capacity, it is confirmed whether there is a waiting patient in the waiting room (507). If not, the process returns to processing 502. If there is, the person with the longest waiting time is searched (508), and it is confirmed whether the corresponding person has finished the examination item (509). If completed, the process returns to processing 502. If not completed, the execution order is confirmed (510), and if there is a problem in the execution order, such as a screening pair is set, the process returns to process 502, and if there is no problem, the process proceeds to process B.

  Here, referring to the processing table of FIG. 3, the examinee having the maximum waiting time is (4). For the examinee (4), the item (1) is completed, and the next examination item is hearing (2) or chest X-ray (3) in the screening order 2. Hearing (2) cannot be assigned because the number of queues is limited. On the other hand, since the chest X-ray (3) is less than the capacity, the examinee (4) is assigned here. As a result, the number of queues for chest X-ray (4) 37 is incremented from 0 to 1, the chest X-ray (4) column for the patient (4) in the patient column 38 is set to 0, and the queue is entered. It shows that.

  Next, in process B of FIG. 5B, the corresponding person determined by the process of FIG. 5A is registered in the examination queue (601), and examination guidance is transmitted to the RFID of the person (602). After executing the process (602), the control computer clears the waiting time column of the examinee in the progress table to 0 (603), updates the progress table to the examination wait state, registers the corresponding person (604), and FIG. 5A. The process returns to (502).

  On the other hand, the examinee RFID displays the received guidance on the RFID display unit, and simultaneously notifies the examinee by vibrating and blinking the confirmation button (613). After confirming the notification, the examinee presses the confirmation button on the RFID to stop the vibration and blinking, go to the examination room (614), and receive the examination (615). The examinee causes the RFID reader / writer 13 to read the start information at the start of the examination (616). Upon receipt of the start information, the control computer updates the person in the examinee column of the progress table as the examination start state, and returns to process 502 in FIG. 5A.

  When the examination (617) is completed, the RFID reader / writer is caused to read the completion information (618). The examinee RFID writes the end information in the RFID itself (619). Receiving the end information, the control computer updates the corresponding person in the corresponding column of the progress table as the end state of the examination (606), and further reduces the number of queues by 1 (607). Next, it is confirmed in the progress table whether the person has completed all scheduled screening items (608). If all have been completed, the end is transmitted to the examinee RFID, and the RFID displays it (620). After the confirmation (621), the examinee returns the RFID to the hospital (622).

  On the other hand, in the process (608), if there are still examination items remaining, it is confirmed whether the examination items are all scheduled to be examined (609), and if they still remain, the process returns to the process 502 in FIG. 5A. . If all the examination items of the person are completed, the examination status column in the progress table is updated to end (610). Next, it is checked whether all members have completed all the screenings (611). If not completed, the process returns to the process 502 in FIG. 5A. If completed, explain the screening results to the examinees in order and distribute the screening results records (623) to end the screening on that day.

  FIG. 6 shows a progress table for explaining the waiting time until the next examination. In this example, the examinee (3) has the maximum waiting time. The examinee (3) has already performed blood pressure (examination order 3B) of the examination item (6). Therefore, I would like to carry out the items (7) of visual acuity, fundus, and intraocular pressure in the screening order 4B, but the queue of item (7) is full, and I will wait until the one examinee who is being examined ends. . Since the elapsed time of this examinee is 90 seconds, it is scheduled to end after 90 seconds. Therefore, it informs the RFID of the examinee (3) of the control computer that the waiting time until the next examination is 90 seconds.

  FIG. 7 shows a screening item standby process. When the examination items are prepared and the examination work is started, the hospital transmits the examination standby (801). The control computer to which the screening standby is transmitted updates the screening status column of the progress table during screening (802). Thereafter, the process returns to the process of FIG. 5A (502).

  FIG. 8 shows a process for displaying a list of examination statuses in the RFID display field. The examinee presses the examination status display button provided in the RFID when he / she wants to see a list of how far his / her examination items have been completed and what is left (902). As a result, the RFID displays a list of recorded medical reception states (901).

  When consultation guidance or the like occurs, the RFID has a function of automatically switching the display to guidance. FIG. 9 shows an RFID device and a display example. (A) is a display example of a consultation guidance waiting time, and the waiting time until the next diagnosis is shown. (B) is a display example of a screening status list, and a black circle means the end. Each time the display switching button 101A is pressed, the display is switched in order. When the screen scroll button 101B is pressed, the screen is scrolled according to the display content. When there is consultation guidance, the screen automatically switches to guidance display.

  (C) is a consultation guidance display example. 101E is the ID of the examinee, and 101C is the name of the examinee. These are labeled on the RFID by the hospital before distribution. In order not to skip the order in the queue, the ID of the examinee in the previous order is also displayed. The RFID vibrates (103A) in order to let the examinee know that the consultation has been received, and the confirmation button unit 101D blinks (103B). Pressing the blinking confirmation button will end the blinking and vibration. (D) is a display example when all examinations are completed.

  According to the medical checkup management system according to the present embodiment, each examinee carries a wristwatch-type RFID and notifies the control computer on the system side of the start and end of the examination. Therefore, the control computer optimizes the queue of the examinee. Display the waiting time. In addition, since a consultation notification including the next consultation item is instructed from the queue in a timely manner, the waiting time can be reduced and the screening service can be improved.

  The waiting order management system of the present invention is not limited to the above embodiment. For example, the present invention can be applied to a waiting order management system when a large number of users use a plurality of sites in a theme park or the like.

  That is, at the entrance reception, a site (item) that each user wants to use is input and a wristwatch-type RFID is received. RFID consists of one capable of communication over a wide range (for example, 1-2 km) and one capable of communication of about several tens of centimeters. The control computer that manages the use progress manages the progress table by calculating the queue based on the use state of each site, the queue capacity, and the user who wants to use the site. Further, the waiting time for each user is obtained and notified to each user. When the user receives a notice of use of the desired site, the user moves to the site, notifies the control computer of the start of use by bringing the RFID close to the reading / writing device attached thereto, and similarly when the use is finished. To notify the end of use. For each site, the control computer receives a notice of start / end of use from each user, calculates a queue, and notifies the next user who wants to use each site. The specific management method and procedure of the waiting order management system are performed in the same manner as in the case of the medical checkup management system.

  According to the present invention, the wearable wristwatch-type RFID and antenna system can realize a simple information transmission / response function within the radio wave reach at a low cost. It can also be applied to sales instructions and other aspects.

1 is a schematic configuration diagram of a medical checkup management system showing an embodiment of the present invention. The block diagram of a screening progress management terminal part. The block diagram of the progress table which determines a screening situation and a screening progress order. The flowchart at the time of pre-examination processing. The flowchart of the first half of the examination process by the system of one embodiment of the present invention. The flowchart of the medical examination process latter half part. The block diagram of the progress table explaining the waiting time until the next medical examination. The flowchart when the examination item is on standby. The flowchart when switching the display content of RFID. FIG. 3 is a schematic diagram showing an example of RFID device configuration and display contents.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 10 ... Waiting room, 11 ... Watch-type RFID, 11A ... Confirmation button, 12 ... Examination room, 13 ... RFID reading / writing apparatus, 14 ... Examination progress terminal, 15 ... Antenna (antenna), 21 ... Progress table file, 22 Recipient information file, 23 ... Progress table file update unit, 24 ... RFID transmission unit, 25 ... RFID information reception unit, 26 ... Progress table display unit, 27 ... Progress table calculation unit, 28 ... LAN communication unit, 30 ... item Column, 31 ... waiting time column, 32 ... examination status column, 33 ... queue capacity column, 34 ... marking processing time column, 35 ... elapsed time, 36 ... examination order column, 37 ... queue number column, 38 ... examinee Column, 101A, 101B ... examination status display button, 101C ... examinee name label, 101D, 103B ... confirmation button, 101E ... examinee ID.

Claims (7)

In a clinical survey management system comprising a plurality of examination facilities with different examination items and a control computer for managing the waiting order of a plurality of examinees for each examination item and sequentially assigning the examinees,
It is possible to send and receive between the examinee and the system side, the RFID for portable of the examinee registered with the unique ID of the examinee, etc. An RFID reader for reading and a communication means for transmitting the facility use instruction information from the control computer to the RFID for carrying the examinee via an antenna,
When the control computer receives the start information and the end information via the RFID reader, it calculates the optimal use order of each inspection facility and transmits the examination instruction information to the corresponding portable RFID for the user. Characteristic Ningen Dock Management System.   2. The medical checkup management system according to claim 1, wherein the RFID carried by the examinee can individually receive a waiting time until the next consultation from the control computer.   2. The medical checkup management system according to claim 1, wherein the RFID carried by the examinee has a function of recognizing received incoming information by vibration and / or light.   2. The medical checkup management system according to claim 1, wherein the RFID for carrying the examinee is composed of two types of communication ranges of several meters and several centimeters. In the Ningen Dock management method, which has a plurality of examination facilities with different examination items and a control computer that manages the waiting order of a plurality of examinees for each examination item, and sequentially assigns the examinees,
A checker portable RFID that can be transmitted and received between the examinee and the system side and registered with a unique ID of the examinee is included, and the control computer starts and ends the examination information from the checker portable RFID. The medical dock management method is characterized in that, when receiving the information, the optimal order of use of each inspection facility is calculated and the medical examination instruction information is transmitted to the corresponding portable RFID for the user.   6. The medical dock management method according to claim 5, wherein the optimum use order is to search for a recipient having the longest waiting time from among examination waiters and assign the next examination item to the recipient. In a waiting order management system comprising a plurality of usage facilities with different usage types, and a control computer that manages the waiting order of a plurality of users for each usage type and sequentially assigns users,
User portable RFID that can be transmitted and received between the user and the system and registered with the user's unique ID, etc., and attached to each use facility, the facility use start information and end information are obtained from the user portable RFID. An RFID reader for reading and a communication means for transmitting the facility use instruction information from the control computer to the RFID via an antenna,
When the control computer receives the start information and end information via the RFID reader, it calculates an optimal use order of each facility and transmits it to the corresponding portable RFID for the user. Management system.

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