JP2005234911A - Locker delivery system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a locker delivery system enabling deposition of a delivery matter in a locker by use of identification information generated including information for the delivery matter. <P>SOLUTION: This locker delivery system that is a first embodiment of the present invention comprises a delivery management server 10, a plurality of lockers 30a-30n, and a delivery company 40 actually governing delivery. Identification information 21 issued by the server 10 is printed on or stuck to the delivery matter 20. When a locker is designated as the delivery destination of the delivery matter 20, the delivery company 40 performs collation processing of a locker unique identification number contained in the identification information 21 read by an identification information reading function provided on the locker with the identification number of the locker at the delivery destination, at the time of depositing the delivery matter 20 with the identification information issued by the server 10 printed or stuck thereto, and opens the locker, when the both are matched, to deposit the delivery matter 20. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a locker delivery system, and more particularly to a locker delivery system that enables deposit of a delivery item to a locker using bar code information or an IC tag as identification information including various pieces of information about the delivery item.

  Conventionally, a delivery slip called a delivery slip is attached to a package (delivery item) delivered by a courier service or the like. This delivery slip is provided with entry fields such as a delivery address, a package delivery requester, and product information (product code, product name, quantity, amount) and a unique inquiry slip number for each slip. An identification number arbitrarily assigned by the delivery company is attached, and barcode information having the same contents as the inquiry slip is written (printed).

  Usually, the inquiry slip number is used to inquire the delivery company about the current delivery status when the package is not delivered to the destination for some reason, and is provided for the delivery company to manage the delivery smoothly. It has been.

  Recently, lockers referred to as home delivery lockers have started to be installed around stations and convenience stores, and the number of cases in which these lockers are designated as delivery destinations is gradually increasing.

For example, the following invention disclosed as Patent Document 1 includes a barcode reading unit that reads a barcode of a slip attached to a storage item stored in a lockable cabinet, and is read by the barcode reading unit. In addition, a locker system is described that transmits information on a bar code to a lock issuing device connected via a lock management communication means.
JP 2001-295528 A

  However, as described above, since the barcode information attached to the conventional delivery slip is merely used for managing the delivery item (product) on the delivery company side, it is optional on the delivery company side. The identification number assigned to is merely appended as bar code information.

  Moreover, although the delivery locker as described above is used for depositing a delivery item, there is a problem that the delivery item cannot be specified on the locker side.

  Further, the invention of Patent Document 1 merely shows a mechanism for notifying the device that performs lock management of the bar code information attached to the slip attached to the stored item. It was not used to open and close a locker (lock cabinet) using code information.

  The present invention has been made in view of the above-described problems, and provides a locker delivery system that enables deposit of a delivery to a locker using identification information generated including information on the delivery. With the goal.

  Further, the present invention provides a delivery item to a locker using identification information generated including information related to a delivery item when a locker is designated as a delivery destination of a product (package) purchased using a website or the like. It is an object of the present invention to provide a locker delivery system that makes it possible to deposit money.

  Further, the present invention relates to re-delivery in the absence, and uses the identification information generated including information about the delivery when re-delivery of the delivery to the delivery destination locker designated by the customer. It is an object of the present invention to provide a locker delivery system that enables deposits of deliverables to lockers.

  In order to solve the above-described problem, the locker delivery system of the present invention has input lockers installed at a plurality of locations and identification information that enables deposits of deliveries to the lockers via a predetermined input means. And a delivery management server having a function of generating and issuing based on detailed information relating to the delivery item.

  The locker includes a reading unit that reads the identification information attached to the delivery item, and a determination unit that determines whether the delivery item can be deposited based on the identification information read by the reading unit. When the determination means determines that the delivery item can be deposited, the delivery item is permitted to be deposited.

  The delivery management server may generate a one-dimensional barcode or a two-dimensional barcode based on detailed information about the delivery item, and use the identification information as the identification information.

  Further, the delivery management server generates electronic information that can be written in an IC tag or an IC chip based on detailed information about the delivery, and uses the information as the identification information.

  In addition, the detailed information includes information on a sending side for sending the delivery item, delivery item specifying information for specifying the delivery item, installation location information of a locker as a delivery destination of the delivery item, and receiving the delivery item. It is characterized by combining two or more pieces of information among human information.

  Further, the detailed information includes information of a receipt number arbitrarily designated by a sending side or a receiving side of the delivery item.

  Further, the locker is a solution for releasing the locker and taking out the delivery item to the recipient of the delivery item when the deposit of the delivery item based on the identification information issued by the delivery management server is completed. The lock information is notified to the contact designated by the sending side.

  According to the locker delivery system of the present invention, on the locker side, various kinds of information such as dispatch side information, delivery item information, delivery location information, recipient information, from identification information issued by the delivery management server including information on delivery items. Therefore, it is possible to specify the delivery items in detail.

  Further, according to the locker delivery system of the present invention, based on the identification information issued by the delivery management server, the delivery company can perform the depositing process to the designated locker and the recipient is also notified. A product (delivery item) deposited in the locker can be received based on the lock information.

  Hereinafter, a locker delivery system according to an embodiment of the present invention will be described in detail with reference to the accompanying drawings.

  FIG. 1 is a conceptual diagram showing a schematic configuration of a locker delivery system according to a first embodiment of the present invention.

  1, the locker delivery system according to the first embodiment of the present invention includes a delivery management server 10 and a plurality of lockers 30a to 30n, and shows a transport company 40 that actually manages delivery. Has been. Further, identification information 21 issued by the delivery management server 10 is printed or affixed to the delivery item 20.

  The delivery management server 10 is managed by a sales store that has a contract for using a delivery service by a plurality of lockers 30a to 30n, a shipping company that operates a delivery service, or a locker management company that centrally manages a plurality of lockers 30a to 30n. It is operated and is provided with an input means for inputting information relating to the delivery. The input means is, for example, a keyboard, a mouse, a trackball, etc., and is not particularly limited.

  The delivery management server 10 has a function of issuing identification information 21 based on detailed information about the delivery item 20 when receiving a delivery request for the delivery item 20 from a delivery requester.

  The identification information 21 is identification information generated including at least the delivery item information and the delivery location information among the sending side information, the delivery item information, the delivery location information, and the recipient information. It is issued as a code or a two-dimensional bar code, or electronic data writable on an IC tag, IC chip or the like.

  The identification information 21 is generated including the delivery item information and the delivery location information. However, by generating the identification information including the sending side information and the recipient information, security is ensured when depositing into the locker. Can be improved.

  The shipping side information is the name of an individual or corporation that is the shipping side of the package. For example, the shipping side information is information such as an individual requesting delivery, a shipping company in charge of delivery, or a store actually delivering goods.

  The delivery item information is information assigned to each delivery item in order to specify the delivery item in the delivery. For example, the information may be a conventional inquiry number or a product code of the product when the actual delivery item is a product.

  The delivery location information is information for specifying address information as a delivery destination of delivery items or lockers as delivery destinations. For example, different identification numbers for the lockers 30a to 30n installed at a plurality of locations. The identification number may be used as delivery location information.

  Recipient information is information relating to the recipient of the delivery, for example, information such as the name, address, telephone number, and mail address of the recipient.

  The lockers 30a to 30c may be configured to be connected via a communication line (online configuration) or configured as a stand alone (offline configuration).

  Further, the lockers 40a to 40c have a function of reading the identification information 21 that is printed or affixed on the delivery.

  The shipping company 40 is a trader who manages the delivery work of the delivery item 20, and actually performs the depositing operation of the delivery item 20 to the lockers 30a to 30n as delivery destinations. The shipping company 40 may be, for example, a shipping company that manages and manages the delivery management server 10.

  In the case of the first embodiment of the present invention, the identification number unique to the locker is included in the identification information 21 printed or pasted on the delivery 20 as the delivery location information. Therefore, when actually depositing into the designated locker by the shipping company 40, in the case of an offline configuration, the locker-specific identification number included in the identification information 21 read by the identification information reading function and the locker itself possess in advance. A configuration is performed in which a lock process is opened when matching is performed with an identification number, and they match.

  In the case of an online configuration, when the identification information 21 is issued by the delivery management server 10, the identification information 21 specifies the lockers 30 a to 30 c designated as delivery destinations by the delivery management server 10. Send permission information for depositing the delivery. When the delivery company 20 deposits the delivery item 20 at the delivery destination locker, when the identification information 21 printed or pasted on the delivery item 20 is read by the identification information reading function, the identification is received from the delivery management server 10. Since it is instructed to allow the deposit based on the information 21, the locker is opened and the deposit of the delivery item 20 is permitted.

  The identification information 21 is not printed or affixed on the delivery item 20, but is notified from the delivery management server 10 to the shipping company 40 as deposit information to the locker, and the deposit information is used at the time of actual deposit. It is also possible to deposit.

  FIG. 2 is a block diagram showing a schematic configuration of a locker delivery system according to the second embodiment of the present invention. As a second embodiment of the present invention, a process in a case where a locker is designated as a delivery destination of a product purchased by Internet shopping is shown.

  In FIG. 2, the locker delivery system according to the second embodiment of the present invention is a Web for developing a delivery management server 10, a shipping company terminal 41, a customer terminal 50, Internet shopping and the like via a communication line 100. The site 60 is connected and configured.

  In FIG. 2, the lockers 30 a to 30 c have an offline configuration, but an online configuration may be used, and any of the plurality of lockers 30 a to 30 c arranged for the delivery destination of the product purchased on the website 60 may be used. Shall be specified.

  The shipping company terminal 41 is a terminal device that is operated by the shipping company, and is notified from the delivery management server 10 of notifications relating to delivery of instruction information relating to delivery and handling of identification numbers.

  The customer terminal 50 is a terminal device operated by a customer who purchases a product using a website.

  In FIG. 2, the customer first accesses the Web site 60 from the customer terminal 50 via the communication line 100 and instructs the purchase of a desired product.

  When the purchase instruction from the customer is confirmed, the Web site 60 confirms information on the product purchaser (customer) (shipping side information), information on the product (delivery item information), and locker selection information as the product delivery destination ( An input screen of delivery location information) and information on the recipient of the product (recipient information) is transmitted to the customer terminal 50. The customer performs an input operation according to the input screen and sends a reply from the customer terminal 50 again.

  When the above information is returned from the customer terminal 50, the Web site 60, when a locker is designated as the delivery destination, sets the information input by the customer as information related to the delivery to the delivery management server 10. Send.

  The delivery management server 10 issues identification information 21 based on various information related to the delivery transmitted from the Web site 60, and transmits the identification information 21 to the shipping company terminal 41.

  The shipping company prints the identification information 21 transmitted from the delivery management server 10 on the delivery item by the printing mechanism provided in advance by the shipping company terminal 41 (may be a delivery slip) or the above identification by the function of writing to the IC tag or IC chip. The IC tag or the IC chip that has been subjected to the information writing process is attached to the delivery item, and the delivery process is performed to the locker of the designated delivery destination.

  When the identification information 21 is notified to the shipping company as a unique identification number at the time of depositing the locker, when the delivery item is actually deposited into the locker, the deposit can be made based on the deposit information (number). .

  The shipping company 40 is previously given an ID number, an ID card, etc. by a locker management company to prove that it is a locker operating authority. When the depositing process to the locker actually designated as the delivery destination is performed by the shipping company 40, it is first determined whether or not the operator is a valid operation authority by using the ID number or the ID card. Done. Thereafter, when it is determined that the person is authorized, the operator (the shipping company) reads the identification information 21 printed or pasted on the delivery by the identification information reading function provided in the locker. .

  The locker determines whether or not the identification information 21 read by the identification information reading function is information that can be deposited in advance. If the locker determines that the information can be deposited, the locker is opened and the depositing process of the delivery 20 is performed. I do.

  At this time, the locker is stored in association with the locker number (individual box number) in which various information included in the identification information 21 is deposited until the extraction process is completed.

  In the case of an online locker, various information associated with the locker number may be managed by the locker management company.

  On the locker side, it is possible to identify who and what package was addressed to whom from the identification information of the delivery items deposited by the above procedure. In the case of lockers configured online, The locker management company can also grasp the details.

  In the case of a locker with an online configuration, the contact information of the recipient of the delivery item is obtained from the recipient information among the information included in the identification information 21 when the delivery item 20 is deposited. For example, in the case of a telephone number, a voice message automatically notifies that the deposit to the locker has been completed, and the password or password used when taking out the delivery items deposited in the locker Is notified from the locker as unlocking information.

  When the recipient's contact information is the e-mail address of the mobile terminal, when the one-dimensional barcode or the two-dimensional barcode is issued by the delivery management server 10, the barcode information is used as it is. The electronic mail address may be transmitted as unlocking information. Further, when electronic information is issued as identification information by the delivery management server 10, the electronic information is released from the locker as unlocking information. You may send it.

  When the recipient takes out the delivery with the password or personal identification number notified from the locker, he / she goes to the locker actually notified as the delivery destination, operates the operation panel etc. provided in the locker, By inputting a password and a personal identification number, the delivery item can be taken out.

  In addition, when barcode information is transmitted to the mobile terminal owned by the recipient, the same information is sent to the locker at the delivery destination, and the notified barcode information is displayed on the display screen of the mobile terminal. The delivery item can be taken out by being read by the identification information reading function provided in.

  In addition, when electronic information is transmitted to a mobile terminal owned by the recipient, only if the mobile terminal has an infrared communication function or a Bluetooth communication function, go to the locker at the delivery destination and provide the locker in advance. By communicating with the communication function, the delivery item can be taken out.

  In the case of a locker with an off-line configuration, the delivery company 40 notifies the delivery management server 10 of the delivery completion report when the delivery deposit processing is completed, and receives the delivery based on the receipt of the notification. The contact information of the recipient of the delivery item may be acquired from the person information and notified.

  Furthermore, when the locker delivery system according to the present invention is operated based on a membership contract, if the recipient is already a member, an ID card etc. for locker unlocking is given in advance by the locker management company, so the above-mentioned The delivery item can be taken out by causing the delivery destination locker to read the ID card without taking such special steps.

  FIG. 3 is a block diagram showing a schematic configuration of a locker delivery system according to a third embodiment of the present invention. As a third embodiment of the present invention, when re-delivery of a delivery delivered in the absence to a locker of a delivery destination designated by a customer, identification information generated including information about the delivery is used. The processing when depositing the delivery to the locker is shown.

  In FIG. 3, the locker delivery system according to the third embodiment of the present invention is configured by connecting a delivery management server 10, a shipping company terminal 41, and a customer terminal 50 via a communication line 100. . Note that the locker 30 serving as a re-delivery destination may be online connection or offline connection.

  In FIG. 3, the customer first checks the absence delivery table posted on the post, etc., then accesses the delivery management server 10 from the customer terminal 50 via the communication line 100 and requests redelivery processing of the delivery item. To do.

  The customer, via the customer terminal 50, the slip number written in the absent delivery table, a receipt number that can be arbitrarily specified by the customer (it may be a password or a telephone number), delivery Send the specified information of the previous locker.

  The delivery management server 10 transmits the slip number, receipt number, and locker designation information transmitted from the customer terminal 50 to the shipping company terminal 41, and can deposit the delivery to the locker designated as the delivery destination. A slip number and / or a receipt number is transmitted as permission information.

  The shipping company 40 confirms the slip number, receipt number, and locker designation information transmitted from the delivery management server 10 with the shipping company terminal 41, and then performs a delivery re-delivery process on the designated locker.

  The locker determines whether the locker has the authority to operate the locker based on the ID number or the ID card given in advance by the locker management company when the delivery item is deposited by the shipping company 40. When it is determined that the user is a person, the deposit of the delivery item to the locker is completed based on the information on one or both of the slip number and the receipt number.

  The delivery management server 10 generates identification information based on the slip number, receipt number, and delivery destination locker designation information transmitted from the customer terminal 50, and transmits the identification information to the shipping company terminal 41. Based on the identification information, it is also possible to deposit the delivery items in the lockers designated by the same procedure as in the first and second embodiments.

  In the third embodiment of the present invention, the configuration for accepting a redelivery request from the customer terminal 50 is shown. However, for example, a redelivery request by telephone, facsimile, electronic mail or the like can also be accepted. In this case, the system management side that manages the delivery management server 10 is handled by an operator or the like.

  In the third embodiment of the present invention, it is assumed that the redelivery processing of a delivery item is a case where the delivery item is once brought back to the shipping company due to the absence, but for example, a sales store instead of the shipping company. It is also possible to make a re-delivery request to (sales company). In this case, it becomes a dealer terminal operated by the dealer instead of the shipping company terminal. Since this sequence is the same as the above-described redelivery processing by the shipping company, description thereof is omitted.

  The above-described embodiments are preferred embodiments of the present invention, and various modifications can be made without departing from the spirit of the present invention.

It is a conceptual diagram which shows schematic structure of the locker delivery system which is 1st Example of this invention. It is a block diagram which shows schematic structure of the locker delivery system which is the 2nd Example of this invention. It is a block diagram which shows schematic structure of the locker delivery system which is the 3rd Example of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Delivery management server 20 Delivery thing 21 Identification information 30a-30n Locker 40 Transport company 41 Transport company terminal 50 Customer terminal 60 Web site

Claims (7)

Lockers installed at multiple locations;
A delivery management server having a function of generating and issuing identification information that enables the delivery of the delivery to the locker based on detailed information about the delivery that is input via a predetermined input means;
A locker delivery system comprising: The locker is
Reading means for reading the identification information attached to the delivery;
Determination means for determining whether or not the delivery item can be deposited based on the identification information read by the reading means;
3. The locker delivery system according to claim 1, wherein when the judging unit judges that the delivery can be deposited, the deposit of the delivery is permitted. The delivery management server
3. The locker delivery system according to claim 1, wherein a one-dimensional barcode or a two-dimensional barcode is generated as the identification information based on detailed information about the delivery item. The delivery management server
The locker delivery system according to claim 1 or 2, wherein electronic information that can be written on an IC tag or an IC chip is generated and used as the identification information based on detailed information about the delivery item. The detailed information is
Any of the delivery side information for sending the delivery, the delivery specification information for specifying the delivery, the location information of the locker that is the delivery destination of the delivery, and the recipient information for receiving the delivery The locker delivery system according to any one of claims 1 to 3, wherein two or more pieces of information are combined. The detailed information is
6. The locker delivery system according to claim 1, further comprising information on a receipt number arbitrarily designated by a delivery side or a receipt side of the delivery item. The locker is
When the delivery of the delivery based on the identification information issued by the delivery management server is completed, unlocking information for releasing the locker and taking out the delivery is provided to the recipient of the delivery. The locker delivery system according to any one of claims 1 to 6, wherein a notification is made to a contact specified by.

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