JP2005149060A - Supervisory system, server, method and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a supervisory system capable of quickly dealing with the output of a vibration detecting part according to which the condition of a device to be supervised cannot be determined precisely with previously registered criteria. <P>SOLUTION: A processor 202 receives the waveform of a vibration reported from a user device 10, and compares the reported waveform with vibration waveform patterns 201a registered in a vibration waveform analysis database 201. When the vibration waveform patterns 201a registered in the database 201 do not include any waveform patterns that match the waveform reported, the processor 202 causes a person who decides a procedure for the user device 10 to report the waveform of the vibration to an expert terminal 30 in use. On receiving the waveform of the vibration from a vibration waveform analysis server 20, the expert terminal 30 displays contents that match the waveform received. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a monitoring system, a monitoring server, a monitoring method, and a program, and in particular, a monitoring system, a monitoring server, a monitoring method, and a monitoring system that monitor a monitoring target device based on vibration caused by driving of a drive unit included in the monitoring target device Regarding the program.

  Conventionally, a system for remotely monitoring a device including a driving body such as a roller has been proposed.

  For example, in Patent Document 1 (Japanese Patent Application Laid-Open No. 2001-356808), a machine component monitoring and diagnosis is performed by a diagnosis unit provided in a machine parts production and sales company to monitor and diagnose the state of a machine bearing of a customer company.・ The diagnostic system is described.

  Specifically, the diagnostic means described in Patent Document 1 accepts a detection result of a vibration sensor that detects vibration of a bearing of a machine owned by a customer company via a communication line, and then stores the detection result of the vibration sensor in a database. The condition of the bearing is diagnosed by comparing with a judgment criterion registered in advance.

Further, in Patent Document 2 (Japanese Patent Application Laid-Open No. 2003-148502), a determination unit provided in a bearing manufacturer accepts a detection result of a vibration sensor that detects vibration of a vehicle bearing through a communication line, Thereafter, a remote monitoring system for a wheel bearing device that diagnoses the state of the bearing by comparing the detection result of the vibration sensor with a preset range registered in a database is described.
JP 2001-356808 A JP 2003-148502 A

  In the machine part monitoring / diagnostic system described in Patent Document 1, the diagnosis unit performs only diagnosis based on a criterion registered in advance in a database.

  Therefore, when the vibration sensor outputs a detection result in which the bearing diagnosis cannot be accurately performed with the judgment criteria registered in advance in the database, for example, when the administrator of the diagnostic means registers the judgment criteria in the database. When the vibration sensor outputs a detection result corresponding to the abnormality of the bearing that has not been performed (hereinafter referred to as “new abnormality”), the diagnosis means cannot accurately diagnose the state of the bearing.

  In order for the diagnosis unit to find a new abnormality, a determination criterion corresponding to the new abnormality may be registered in the database. However, in the mechanical part monitoring / diagnosis system described in Patent Document 1, the diagnosis unit It is difficult for the administrator to easily recognize that the vibration sensor has output the detection result corresponding to the new abnormality, and there arises a problem that the response to the new abnormality is delayed.

  In the remote monitoring system for the wheel bearing device described in Patent Document 2, the determination means only makes a determination based on the setting range registered in advance in the database, so the administrator of the determination means responds to a new abnormality. It is not easy to recognize that the vibration sensor has output the detected result, and there is a problem that the response to a new abnormality is delayed.

  The problem of slow response to new abnormalities is not limited to the system that remotely monitors the bearing state based on the vibration of the bearings. This is a problem that may also occur in a system that monitors the status of a monitoring target device based on determination information for determination.

  An object of the present invention is to provide a monitoring system, a monitoring server, a monitoring method, and a monitoring system capable of quickly responding to an output of a vibration detection unit that cannot accurately determine the state of a monitoring target device using pre-registered determination information. Is to provide a program.

  In order to achieve the above object, a monitoring system of the present invention includes a vibration detection unit that detects vibration caused by driving of a drive unit included in a monitoring target device and generates vibration information indicating the vibration, and the vibration detection unit. Is used by a monitoring server that receives vibration information transmitted from the communication line via the communication line and monitors an abnormality of the monitoring target device based on the vibration information, and a treatment determiner that determines a measure for the monitoring target device A monitoring system including a treatment determiner terminal connected to the monitoring server via a communication line, wherein the monitoring server responds to determination information used when monitoring an abnormality of the monitoring target device and the determination information A storage unit that stores association information indicating a treatment, and vibration information received from the vibration detection unit corresponds to the determination information. A processing unit that performs processing indicated by the attached treatment information and transmits the vibration information to the treatment determiner terminal when the vibration information does not correspond to the determination information. When the vibration information is received, contents corresponding to the vibration information are displayed.

  The monitoring method of the present invention includes a vibration detection unit that detects vibration caused by driving of a drive unit included in a monitoring target device and generates vibration information indicating the vibration, and the vibration detection unit via a communication line. Used by a monitoring server that receives vibration information to be transmitted and monitors an abnormality of the monitoring target device based on the vibration information, and a treatment determiner that determines a treatment for the monitoring target device, and the monitoring server and a communication line A monitoring system including a treatment determiner terminal connected via the monitoring server, wherein the monitoring server uses determination information used when monitoring an abnormality of the monitoring target device and a treatment according to the determination information A storage unit that stores the treatment information in association with each other, and the vibration information received from the vibration detection unit by the monitoring server corresponds to the determination information. A process step of executing the process indicated by the treatment information associated with the information and transmitting the vibration information to the treatment determiner terminal when the vibration information does not correspond to the determination information; and And a display step for displaying contents corresponding to the vibration information when the vibration information is received.

  According to the monitoring system of the present invention and the monitoring method of the present invention, when vibration information that does not correspond to the determination information is transmitted to the monitoring server, for example, according to the abnormality of the monitoring target device that the processing determiner did not assume When vibration information indicating vibration is transmitted to the monitoring server, the monitoring server transmits the vibration information to the process deciding terminal, and the treatment deciding terminal displays the contents according to the vibration information. It is possible to automatically notify the treatment decision maker of an abnormality of the monitoring target device that was not envisaged by the person, and to quickly respond to the abnormality of the monitoring target device that was not assumed by the treatment decision maker. It becomes possible.

  In the monitoring system, the treatment determiner terminal receives treatment information indicating treatment according to vibration information input by the treatment determiner, transmits the treatment information to the monitoring server, and the monitoring server When the treatment information is received, vibration information corresponding to the treatment information is stored in the storage unit as new determination information, and the treatment information is stored in the storage unit in association with the new determination information. Is desirable.

  In the monitoring method, a transmission step in which the treatment determiner terminal receives treatment information indicating treatment according to vibration information input by the treatment decider and transmits the treatment information to the monitoring server; and the monitoring server Storing the vibration information corresponding to the treatment information in the storage unit as new determination information when the treatment information is received, and storing the treatment information in the storage unit in association with the new determination information It is desirable to further include.

  According to the above invention, for example, it is possible to add a measure for an abnormality of the monitoring target device that was not assumed by the process decision maker to the storage unit, and then store the vibration information corresponding to the new determination information. When accepted, it is possible to automatically execute a treatment corresponding to the accepted vibration information.

  In addition, the monitoring server of the present invention detects vibration information transmitted from the vibration detection unit that generates vibration information indicating the vibration and detects vibration caused by driving of the driving unit included in the monitoring target device. A monitoring server that accepts and monitors an abnormality of the monitoring target device based on the vibration information, and includes determination information used when monitoring the abnormality of the monitoring target device, and treatment information indicating a measure corresponding to the determination information; When the vibration information received from the vibration detection unit corresponds to the determination information, the processing indicated by the treatment information associated with the determination information is executed, and the vibration information is stored in the determination information. A processing unit that transmits the vibration information via a communication line to a treatment decision maker terminal used by a treatment decision maker that decides a treatment for the monitoring target device when the information does not correspond to the information. It is characterized in.

  The monitoring method of the present invention also detects vibration information transmitted via a communication line from a vibration detection unit that detects vibration caused by driving of a drive unit included in a monitoring target device and generates vibration information indicating the vibration. A monitoring method that is performed by a monitoring server that receives and monitors an abnormality of the monitoring target device based on the vibration information, wherein the monitoring server uses the determination information and the determination information used when monitoring the abnormality of the monitoring target device A receiving unit that receives the vibration information transmitted from the vibration detecting unit, and the vibration information received in the receiving step corresponds to the determination information. In this case, the processing indicated by the treatment information associated with the determination information is executed, and when the vibration information does not correspond to the determination information, the treatment for the monitoring target device is determined. The treatment decision terminal used by the treatment decision who through a communication line, characterized in that it comprises a processing step of transmitting the vibration information.

  In addition, the program of the present invention receives vibration information transmitted via a communication line from a vibration detection unit that detects vibration caused by driving of the drive unit of the monitoring target device and generates vibration information indicating the vibration. , A program for causing a computer to execute a monitoring process for monitoring an abnormality of the monitoring target device based on the vibration information, the reception process receiving the vibration information transmitted from the vibration detection unit, and the reception step When the vibration information corresponds to the determination information used when monitoring the abnormality of the monitoring target device, execute the treatment indicated by the treatment information associated with the determination information and stored in the storage unit together with the determination information, When the vibration information does not correspond to the determination information, the treatment determiner terminal used by the treatment determiner that determines the treatment for the monitoring target device Via a communication line, characterized in that to execute a process of transmitting the vibration information to the computer.

  According to the monitoring server of the present invention, the monitoring method of the present invention, and the program of the present invention, when vibration information that does not correspond to the determination information is transmitted to the monitoring server, for example, the monitoring target device that was not assumed by the process decision maker When the vibration information indicating the vibration corresponding to the abnormality is transmitted to the monitoring server, the monitoring server transmits the vibration information to the process determiner terminal. The abnormality can be automatically notified to the treatment deciding person, and it becomes possible to quickly cope with the abnormality of the monitoring target apparatus that the processing deciding person has not assumed.

  Further, in the monitoring server, when receiving the treatment information indicating the treatment according to the vibration information from the treatment determiner terminal via the communication line, the processing unit newly sets the vibration information according to the treatment information. It is desirable that the determination information is stored in the storage unit and the treatment information is stored in the storage unit in association with the new determination information.

  Further, in the monitoring method, a treatment information reception step for receiving treatment information indicating a treatment according to the vibration information from the treatment decision person terminal via a communication line, and a treatment information received in the treatment information reception step. It is desirable to further include a storing step of storing the vibration information as new determination information in the storage unit and storing the treatment information in the storage unit in association with the new determination information.

  Further, in the above program, a treatment information reception process for receiving treatment information indicating a treatment according to the vibration information from the treatment determiner terminal via a communication line, and a vibration corresponding to the treatment information received in the treatment information reception process It is desirable to cause the computer to further execute a storage process of storing information in the storage unit as new determination information and storing the treatment information in the storage unit in association with the new determination information.

  According to the above invention, for example, it is possible to add a measure for an abnormality of the monitoring target device that was not assumed by the process deciding person to the storage unit, and then store the vibration information corresponding to the new determination information. When accepted, it is possible to automatically execute a treatment corresponding to the accepted vibration information.

  According to the present invention, the following effects can be obtained.

  When vibration information that does not correspond to the judgment information is transmitted to the monitoring server, for example, when vibration information indicating vibration according to an abnormality of the monitoring target device that is not assumed by the process decision maker is transmitted to the monitoring server, The server transmits the vibration information to the process deciding terminal, and the treatment deciding terminal displays the contents according to the vibration information. It is possible to automatically notify the user, and it is possible to quickly respond to the abnormality of the monitoring target device that the processing decision maker has not assumed.

  In addition, for example, when the processing decision maker has not assumed it is possible to store an additional measure for an abnormality of the monitoring target device in the storage unit, and when the monitoring server receives vibration information corresponding to new determination information, Thus, it is possible to automatically execute a treatment corresponding to the received vibration information.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a block diagram showing a monitoring system according to an embodiment of the present invention.

  In FIG. 1, the monitoring system of the present embodiment includes a vibration detection unit 101 provided in a user device 10 as a monitoring target device, a vibration waveform analysis server 20 as a monitoring server according to an embodiment of the present invention, and a user device. 10 by an expert terminal 30 as a treatment deciding terminal used by a treatment deciding party (for example, an engineer of a manufacturer of the user device 10) and a maintenance staff member of a maintenance company that performs maintenance of the user device 10. It includes a maintenance staff terminal 40 to be used and a parts delivery system 50 that arranges delivery of parts of the user device 10.

  The user device 10 (specifically, the vibration detection unit 101), the vibration waveform analysis server 20, the expert terminal 30, the maintenance staff terminal 40, and the component dispatch system 50 are connected via a communication network 100 such as the Internet or an intranet. ing.

  The user device 10 is a device having a drive system component 11 such as a roller, and is, for example, a printer installed in a facility such as a company, a school, or an individual user's house. Note that the user device 10 is not limited to a printer. In the present embodiment, a plurality of user devices 10 are connected to the communication network 100. Note that only one user device 10 may be connected to the communication network 100 instead of the plurality of user devices 10.

  The vibration detection unit 101 detects vibration caused by driving of the drive system component 11 and generates vibration information indicating the detected vibration.

  FIG. 2 is a block diagram for explaining a main part of the user device 10, specifically, the drive system component 11 and the vibration detection unit 101. In FIG. 2, the same components as those shown in FIG.

  In FIG. 2, the user device 10 includes a plurality of drive system components 11 a to 11 c and a vibration detection unit 101. The vibration detection unit 101 includes a plurality of vibration sensors 101a1 to 101a3, a vibration waveform collection function unit 101b, and a notification function unit 101c. In the present embodiment, three drive system components are shown, but the number of drive system components can be changed as appropriate. In this embodiment, three vibration sensors are shown, but the number of vibration sensors can be changed as appropriate.

  The vibration sensor 101a1 detects vibration due to driving of the drive system component 11a, and generates vibration information indicating the detected vibration. The vibration sensor 101a2 detects vibration caused by driving the drive system component 11b, and generates vibration information indicating the detected vibration. Further, the vibration sensor 101a3 detects vibration caused by driving of the drive system component 11c, and generates vibration information indicating the detected vibration. In the present embodiment, a vibration waveform indicating the vibration detected by the vibration sensor is used as the vibration information.

  The vibration waveform collection function unit 101b collects the vibration waveform generated by each vibration sensor 101a.

  The notification function unit 101 c transmits the vibration waveform collected by the vibration waveform collection function unit 101 b to the vibration waveform analysis server 20 via the communication network 100.

  The notification function unit 101c, when transmitting the vibration waveform to the vibration waveform analysis server 20, is user device identification information for identifying the user device 10 in which the notification function unit 101c is provided and the user device 10 in which the user device 10 is provided. User information for identifying the user is transmitted together with the vibration waveform.

  Returning to FIG. 1, the vibration waveform analysis server 20 monitors the abnormality of the user device 10 based on the vibration waveform transmitted from the user device 10 (specifically, the vibration detection unit 101) via the communication network 100. . Furthermore, the vibration waveform analysis server 20 monitors an abnormality of a component included in the user device 10 as an abnormality of the user device 10 based on the vibration waveform transmitted from the vibration detection unit 101. For example, the vibration waveform analysis server 20 analyzes whether or not the vibration waveform notified from the user device 10 matches a vibration waveform pattern determined to require component replacement.

  FIG. 3 is a block diagram illustrating an example of the vibration waveform analysis server 20. In FIG. 3, the same components as those shown in FIG.

  In FIG. 3, the vibration waveform analysis server 20 includes a vibration waveform analysis database 201 and a processing device 202.

  The vibration waveform analysis database 201 as a storage unit is a treatment information indicating a vibration waveform pattern as determination information used when monitoring an abnormality of the user device 10 and a treatment corresponding to the vibration waveform pattern (treatment for the user device 10). Are stored in association with each other.

  FIG. 4 is an explanatory diagram showing an example of information stored in the vibration waveform analysis database 201.

  In FIG. 4, a vibration waveform pattern 201a is stored in the vibration waveform analysis database 201 in association with the number of replacement parts 201b, the replacement part name 201c, and the work instruction 201d.

  In this embodiment, the number of replacement parts 201b, the replacement part name 201c, and the work instruction 201d are used as the treatment information. The treatment information is not limited to the number of replacement parts 201b, the replacement part name 201c, and the work instruction 201d, and can be changed as appropriate.

  In FIG. 4, the treatment information “-” associated with “pattern D” of the vibration waveform pattern 201a indicates that there is no need to process the vibration waveform of “pattern D”.

  In this embodiment, the vibration waveform analysis database 201 stores the information shown in FIG. 4 for each user device. Specifically, the vibration waveform pattern 201a and the treatment information are stored in the vibration waveform analysis database 201 in association with the user terminal identification information.

  Returning to FIG. 3, the processing device 202 is an information processing device such as a server, and controls the overall operation of the vibration waveform analysis server 20 according to a control program stored in the internal memory 202 a.

  FIG. 5 is a block diagram for explaining the function of the processing device 202. In FIG. 5, the same components as those shown in FIG.

  The processing device 202 receives the vibration waveform, user device identification information, and user information reported from the user device 10 (specifically, the vibration detection unit 101), and the reported vibration waveform and vibration waveform analysis database 201. Is compared with the vibration waveform pattern 201a registered.

  Furthermore, the processing device 202 receives the vibration waveform, user device identification information, and user information reported from the user device 10 (specifically, the vibration detection unit 101), and the user device identification information that has been reported. Based on the above, the vibration waveform pattern 201a to be compared is selected from the vibration waveform patterns 201a registered in the vibration waveform analysis database 201, and the reported vibration waveform and the comparison registered in the vibration waveform analysis database 201 are selected. The target vibration waveform pattern 201a is compared.

  If there is a waveform pattern corresponding to the notified vibration waveform in the vibration waveform pattern 201a registered in the vibration waveform analysis database 201, the processing device 202 associates the waveform pattern with the notified vibration waveform. Then, the treatment information stored in the vibration waveform analysis database 201 is read.

  For example, when the reported vibration waveform corresponds to “pattern A” shown in FIG. 4, the processing device 202 associates “pattern A” with treatment information stored in the vibration waveform analysis database 201, specifically, Reads out the replacement part number “2”, the replacement part name “part A and part B”, and the work instruction “replace part A and part B with replacement procedures 1, 3, 4, and 5”.

  When the processing device 202 determines that the parts need to be replaced based on the read treatment information, specifically, if the read treatment information is not “−”, the processing device 202 is notified of the read treatment information. The instruction sheet Q1 including the user device identification information and the user information is generated, and the generated instruction sheet Q1 is transmitted to the maintenance staff terminal 40 via the communication network 100. When the maintenance staff terminal 40 receives the instruction sheet Q1, the maintenance staff terminal 40 displays the contents indicated by the instruction sheet Q1. The maintenance staff terminal 40 is an information processing apparatus such as a personal computer, a mobile phone, or a PDA (Personal Digital Assistants).

  In addition, when the processing device 202 determines that the parts need to be replaced based on the read treatment information, the instruction sheet Q2 including the replacement part name 201c indicated by the read treatment information and the notified user information. And the generated instruction Q2 is transmitted to the parts dispatch system 50 via the communication network 100. Upon receipt of the instruction sheet Q2, the parts shipping system 50 arranges to send the replacement part indicated by the instruction sheet Q2 to the user indicated by the user information.

  When the processing device 202 determines that there is no need to replace parts based on the read treatment information, the processing device 202 ends the operation. In the present embodiment, the processing device 202 determines that there is no need for component replacement when the treatment information associated with the vibration waveform pattern corresponding to the vibration waveform received from the user device 10 is “−”.

  Further, if there is no waveform pattern corresponding to the reported vibration waveform in the vibration waveform pattern 201 a registered in the vibration waveform analysis database 201, the processing device 202 sends the vibration waveform to the expert via the communication network 100. The terminal 30 is notified.

  The expert terminal 30 is an information processing device such as a personal computer, and when receiving the vibration waveform from the vibration waveform analysis server 20, the content corresponding to the received vibration waveform (for example, the received vibration waveform and the vibration waveform is vibrated). (Content indicating that it is not registered in the waveform analysis database 201) is output (displayed).

  Returning to FIG. 1, the expert terminal 30 includes an input unit 31 that receives information such as treatment information for a vibration waveform that is not registered in the vibration waveform analysis database 201 and is input by a treatment deciding person. Upon receiving the treatment information from the input unit 31, the expert terminal 30 transmits the received treatment information to the vibration waveform analysis server 20 via the communication network 100.

  The treatment information received by the input unit 31 may also receive change information for changing the treatment information already registered in the vibration waveform analysis database 201.

  When the vibration waveform analysis server 20 (specifically, the processing device 202) receives treatment information from the expert terminal 30, the vibration waveform according to the received treatment information is stored in the vibration waveform analysis database 201 as new determination information. At the same time, the received treatment information is stored in the vibration waveform analysis database 201 in association with the new determination information.

  When the vibration waveform analysis server 20 (specifically, the processing device 202) stores new determination information and treatment information in the vibration waveform analysis database 201, the vibration waveform analysis server 20 is sent together with the vibration waveform corresponding to the stored treatment information. The received user device identification information is stored in the vibration waveform analysis database 201 in association with new determination information and treatment information.

  FIG. 6 is a sequence diagram for explaining the operation of the monitoring system shown in FIG. The operation of the monitoring system shown in FIG. 1 will be described below with reference to FIG.

  The user device 10 (specifically, the vibration detection unit 101 provided in the user device 10) detects vibration caused by driving of the drive system component 11 at a predetermined interval (T) (step A11). A vibration waveform indicating the detected vibration is generated, and the generated vibration waveform is transmitted to the vibration waveform analysis server 20 via the communication network 100 (step A12).

  The step A12 will be further described. The user device 10 (specifically, the vibration detection unit 101 provided in the user device 10) determines the user device identification information for identifying the generated vibration waveform and the user and the user's own user. User information for identification is transmitted to the vibration waveform analysis server 20.

  The processing device 202 receives the vibration waveform, user device identification information, and user information reported from the user device 10, and displays the reported vibration waveform and the vibration waveform pattern 201 a registered in the vibration waveform analysis database 201. Compare (step A13).

  Further explaining step A13, the processing device 202 receives the vibration waveform, the user device identification information, and the user information reported from the user device 10, and the vibration to be compared based on the reported user device identification information. The waveform pattern 201a is selected from the vibration waveform patterns 201a registered in the vibration waveform analysis database 201, and the notified vibration waveform is compared with the selected vibration waveform pattern 201a to be compared.

  If there is a vibration waveform pattern corresponding to the notified vibration waveform in the vibration waveform pattern 201a registered in the vibration waveform analysis database 201, more specifically, the vibration waveform pattern 201a to be compared (step A17), the processing is performed. The apparatus 202 reads the treatment information stored in the vibration waveform analysis database 201 in association with the vibration waveform pattern corresponding to the notified vibration waveform.

  The processing device 202 determines that the user device 10 is in an abnormal state when the read treatment information includes information regarding a replacement part, specifically, when the read treatment information is not “−”. Then, an instruction sheet Q1 including the read treatment information, the notified user device identification information and the user information is generated, and the generated instruction sheet Q1 is transmitted to the maintenance staff terminal 40 via the communication network 100 (step A14). .

  When the maintenance staff terminal 40 receives the instruction sheet Q1, the maintenance staff terminal 40 displays the contents (for example, parts replacement instruction) indicated by the instruction sheet Q1 (step A15).

  Further, when the read treatment information includes information regarding the replacement part, the processing device 202 determines that the user device 10 is in an abnormal state, and has been notified of the replacement part name 201c indicated by the read treatment information. An instruction sheet Q2 including user information is generated, and the generated instruction sheet Q2 is transmitted to the parts dispatch system 50 via the communication network 100 (step A14).

  Upon receipt of the instruction sheet Q2, the parts shipping system 50 arranges to send the replacement part indicated by the instruction sheet Q2 to the user indicated by the user information (step A16).

  When the processing device 202 determines that there is no need for component replacement based on the read treatment information, specifically, when the read treatment information is “−” (step A14), the user device 10 determines that there is no abnormality and ends the operation.

  In step A17, if there is no waveform pattern corresponding to the notified vibration waveform in the vibration waveform pattern 201a registered in the vibration waveform analysis database 201, the processing device 202 displays the notified vibration waveform in the communication network. The expert terminal 30 is notified via 100.

  When the expert terminal 30 receives the vibration waveform from the vibration waveform analysis server 20, the content corresponding to the received vibration waveform (for example, the received vibration waveform and the vibration waveform are not registered in the vibration waveform analysis database 201). Is displayed) (step A18).

  The process determining person who has viewed the display contents of the expert terminal 30 operates the input unit 31 to input treatment information (for example, component information) for the vibration waveform displayed on the expert terminal 30 to the expert terminal 30.

  Upon receiving the treatment information from the input unit 31, the expert terminal 30 transmits the received treatment information to the vibration waveform analysis server 20 via the communication network 100 (Step A19).

  When the vibration waveform analysis server 20 (specifically, the processing device 202) receives the treatment information from the expert terminal 30, the vibration waveform corresponding to the received treatment information, specifically, the vibration waveform transmitted to the expert terminal 30 is displayed. The new determination information is stored in the vibration waveform analysis database 201, and the received treatment information is stored in the vibration waveform analysis database 201 in association with the new determination information (step A20).

  The step A20 will be further described. When the vibration waveform analysis server 20 (specifically, the processing device 202) stores new determination information and treatment information in the vibration waveform analysis database 201, it corresponds to the stored treatment information. The user device identification information sent from the user device 10 together with the vibration waveform is stored in the vibration waveform analysis database 201 in association with new determination information and treatment information. Thereafter, the above operation is repeated.

  According to the present embodiment, attention is paid to the fact that the vibration of the user device when component replacement is required shows a characteristic waveform compared to the vibration of the user device during normal operation. By using it as a material for determining whether or not it is necessary, it becomes possible to accurately determine the timing of component replacement.

  In addition, since the vibration detection unit 101 automatically notifies the vibration waveform analysis server 20 of the vibration waveform, the vibration waveform acquisition function is fully automated, and there is no need for human intervention when acquiring the vibration waveform, thereby reducing costs. Therefore, it is possible to prevent an error in the parts replacement time due to a human operation error.

  Further, by storing a vibration waveform pattern for each user device in the vibration waveform analysis database 201, vibration waveforms that require component replacement can be collectively managed by the vibration waveform analysis database 201 and registered in the vibration waveform analysis database 201. If there is an error in the vibration waveform pattern 201a or the treatment information, the information stored in the vibration waveform analysis database 201 need only be corrected, so that there is an advantage that the operation for correcting the information can be facilitated.

  In the present embodiment, when a vibration waveform that does not correspond to the vibration waveform pattern stored in the vibration waveform analysis database 201 is transmitted to the vibration waveform analysis server 20, for example, the user device 10 that the processing decision maker has not assumed. When a vibration waveform indicating vibration according to abnormality is transmitted to the vibration waveform analysis server 20, the vibration waveform analysis server 20 transmits the vibration waveform to the expert terminal 30 used by the process deciding person, and the expert terminal 30 transmits the vibration. Since the content corresponding to the waveform is output (displayed), for example, when an abnormality occurs in the user device 10 that is not assumed by the processing decision maker, it is possible to automatically notify the treatment decision maker immediately. It becomes possible to promptly respond to an abnormality of the monitoring target device that the processing decision maker has not assumed.

  In addition, when the expert terminal 30 receives the treatment information created by the process determining person, the expert terminal 30 transmits the received treatment information to the vibration waveform analysis server 20. When the vibration waveform analysis server 20 receives the treatment information from the expert terminal 30, The vibration waveform corresponding to the received treatment information is stored in the vibration waveform analysis database 201 as new determination information, and the received treatment information is stored in the vibration waveform analysis database 201 in association with the new determination information.

  Therefore, for example, a treatment for an abnormality of the user device 10 that is not assumed by the process deciding person can be added and stored in the vibration waveform analysis database 201, and then the vibration waveform analysis server 20 corresponds to the new determination information. When it is accepted, it is possible to automatically execute a treatment corresponding to the accepted vibration information.

  In the embodiment described above, the illustrated configuration is merely an example, and the present invention is not limited to the configuration.

  For example, the monitoring system may not include the maintenance staff terminal 40 and / or the parts dispatch system 50.

It is the block diagram which showed the monitoring system of one Example of this invention. 3 is a block diagram illustrating an example of a user device 10. FIG. 3 is a block diagram illustrating an example of a vibration waveform analysis server 20. FIG. It is explanatory drawing which showed an example of the information which the vibration waveform analysis database 201 has stored. 4 is a block diagram for explaining the operation of a vibration waveform analysis server 20. FIG. It is a sequence diagram for demonstrating operation | movement of a monitoring system.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 User apparatus 101 Vibration detection part 101a Vibration sensor 101b Vibration waveform collection function part 101c Notification function part 11 Drive system component 20 Vibration waveform analysis server 201 Vibration waveform analysis database 202 Processing apparatus 202a Memory 30 Expert terminal 31 Input part 40 Maintenance staff terminal 50 Parts dispatch system 100 Communication network

Claims (10)

A vibration detection unit that detects vibration caused by driving of the drive unit included in the monitoring target device and generates vibration information indicating the vibration; receives vibration information transmitted from the vibration detection unit via a communication line; A monitoring server that monitors an abnormality of the monitored device based on vibration information, and a treatment deciding member that is used by a treatment deciding member that decides a treatment for the monitored device and that is connected to the monitoring server via a communication line A monitoring system including a terminal,
The monitoring server is
A storage unit that associates and stores determination information used when monitoring an abnormality of the monitoring target device and treatment information indicating a treatment according to the determination information;
When the vibration information received from the vibration detection unit corresponds to the determination information, the process indicated by the treatment information associated with the determination information is executed. When the vibration information does not correspond to the determination information, the treatment is performed. A processing unit that transmits the vibration information to the determiner terminal,
When the treatment determiner terminal receives the vibration information, the monitoring system displays contents according to the vibration information. The monitoring system according to claim 1,
The treatment determiner terminal receives treatment information indicating treatment according to vibration information input by the treatment decider, transmits the treatment information to the monitoring server,
When the monitoring server receives the treatment information, the monitoring server stores vibration information corresponding to the treatment information in the storage unit as new determination information, and associates the treatment information with the new determination information. A monitoring system characterized by being stored in a computer. Vibration information transmitted from a vibration detection unit that detects vibration caused by driving of a drive unit included in the monitoring target device and generates vibration information indicating the vibration is received, and the vibration information is transmitted based on the vibration information. A monitoring server that monitors the monitoring target device for errors,
A storage unit that associates and stores determination information used when monitoring an abnormality of the monitoring target device and treatment information indicating a treatment according to the determination information;
When the vibration information received from the vibration detection unit corresponds to the determination information, the process indicated by the treatment information associated with the determination information is executed. When the vibration information does not correspond to the determination information, the monitoring is performed. A monitoring server comprising: a processing unit that transmits the vibration information via a communication line to a treatment determiner terminal used by a treatment determiner that determines a treatment for a target device. The monitoring server according to claim 3,
When the processing unit receives treatment information indicating the treatment according to the vibration information from the treatment determiner terminal via a communication line, the processing unit uses the vibration information according to the treatment information as new determination information in the storage unit. A monitoring server that stores and stores the treatment information in the storage unit in association with the new determination information. A vibration detection unit that detects vibration caused by driving of the drive unit included in the monitoring target device and generates vibration information indicating the vibration; receives vibration information transmitted from the vibration detection unit via a communication line; A monitoring server that monitors an abnormality of the monitored device based on vibration information, and a treatment deciding member that is used by a treatment deciding member that decides a treatment for the monitored device and that is connected to the monitoring server via a communication line A monitoring method performed by a monitoring system including a terminal,
The monitoring server includes a storage unit that stores determination information used when monitoring an abnormality of the monitoring target device and treatment information indicating treatment according to the determination information in association with each other,
When the vibration information received from the vibration detection unit by the monitoring server corresponds to the determination information, the process indicated by the treatment information associated with the determination information is executed, and the vibration information does not correspond to the determination information A processing step of transmitting the vibration information to the treatment determiner terminal;
And a display step of displaying content according to the vibration information when the treatment determiner terminal receives the vibration information. The monitoring method according to claim 5,
A transmission step in which the treatment determiner terminal accepts treatment information indicating treatment according to vibration information input by the treatment decider and transmits the treatment information to the monitoring server;
When the monitoring server receives the treatment information, vibration information corresponding to the treatment information is stored in the storage unit as new determination information, and the treatment information is stored in the storage unit in association with the new determination information. And a storing step. Vibration information transmitted from a vibration detection unit that detects vibration caused by driving of a drive unit included in the monitoring target device and generates vibration information indicating the vibration is received, and the vibration information is transmitted based on the vibration information. A monitoring method performed by a monitoring server that monitors an abnormality of a monitored device,
The monitoring server includes a storage unit that stores determination information used when monitoring an abnormality of the monitoring target device and treatment information indicating treatment according to the determination information in association with each other,
A reception step for receiving vibration information transmitted from the vibration detection unit;
When the vibration information received in the reception step corresponds to the determination information, the process indicated by the treatment information associated with the determination information is executed, and when the vibration information does not correspond to the determination information, the monitoring target And a processing step of transmitting the vibration information via a communication line to a treatment decision maker terminal used by a treatment decision maker for deciding a treatment for the device. The monitoring method according to claim 7,
A treatment information reception step for receiving treatment information indicating a treatment according to the vibration information from the treatment determiner terminal via a communication line;
Storing the vibration information corresponding to the treatment information received in the treatment information receiving step as new determination information in the storage unit and storing the treatment information in the storage unit in association with the new determination information. A monitoring method further comprising: Vibration information transmitted from a vibration detection unit that detects vibration caused by driving of a drive unit included in the monitoring target device and generates vibration information indicating the vibration is received, and the vibration information is transmitted based on the vibration information. A program for causing a computer to execute a monitoring process for monitoring an abnormality of a monitoring target device,
A reception process for receiving vibration information transmitted from the vibration detection unit;
When the vibration information received in the receiving step corresponds to determination information used when monitoring the abnormality of the monitoring target device, the treatment information stored in the storage unit together with the determination information is associated with the determination information. When the vibration information does not correspond to the determination information, the vibration information is transmitted via a communication line to a treatment determiner terminal used by a treatment determiner that determines a treatment for the monitoring target device. A program for causing a computer to execute processing to be performed. The program according to claim 9,
A treatment information reception process for receiving treatment information indicating a treatment according to the vibration information from the treatment determiner terminal via a communication line;
Storing the vibration information corresponding to the treatment information received in the treatment information reception process in the storage unit as new determination information and storing the treatment information in the storage unit in association with the new determination information. A program that is further executed by a computer.

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