JP2004287864A - Message preparation supporting system, message preparation supporting server, message preparation supporting method and message preparation supporting program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a message preparation supporting method for supporting the preparation of a message corresponding to conditions that a user to be the destination of mail or the user browsing a website is placed in. <P>SOLUTION: The message preparation supporting method comprises: a step S10 of acquiring the message to be a processing object and the destination of the message of the processing object; a step S22 of extracting a component constituting the message from the message of the processing object; and a step S26 of retrieving an attribute value relating to the destination of the message of the processing object and the component of the message of the processing object on the basis of a user data base holding the user and the element value of an information element relating to the user in relation and an information element data base holding the element value and the attribute value of an attribute relating to the element value in relation for each element value of the information element. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a message creation support system, a message creation support server, a message creation support method, and a message creation support program that correct an inappropriate word for a recipient of a message and send an e-mail.
[0002]
[Prior art]
With the development of information communication means in recent years, messages such as communication items are simultaneously delivered as e-mails to a large number of destinations, and created messages are uploaded to a web server or the like to be viewed by an unspecified number of people. Things are getting more and more.
[0003]
Japanese Patent Application Laid-Open No. 2001-156829 discloses that when a mail having the same content is broadcast to a large number of destinations, a list of destination addresses held by a server is obtained, and a sender of the mail is selected from the list. A technique for manually selecting a destination requiring transmission is disclosed.
[0004]
Japanese Patent Application Laid-Open No. 10-011443 discloses means for correcting an inappropriate word in a message.
[0005]
[Patent Document 1]
JP 2001-156829 A
[Patent Document 2]
JP-A-10-01443
[0006]
[Problems to be solved by the invention]
When broadcasting an e-mail, it is appropriate to create a message corresponding to the situation where all recipients are located. For example, if a message contains an aversion that is inappropriate for use in a particular culture, correct the aversion to an appropriate word and send it to recipients in that culture. Is desired. Furthermore, some recipients may not need the mail depending on the content of the message, and in such a case, it is preferable that the sender excludes the recipients who do not need the mail from the destination.
[0007]
However, it is difficult for the sender who creates the message to understand the cultural environment, social environment, etc. where all the recipients are located. It is also difficult for the sender to recognize whether the expression is inappropriate.
[0008]
According to the technique disclosed in Japanese Patent Application Laid-Open No. 2001-156829, a sender of an e-mail selects a recipient who needs the e-mail from the contents of the e-mail message. Therefore, it is necessary for the sender of the mail to know in advance the situation of the user who may be the destination of the mail, and whether the mail is required according to the contents of the mail message and the situation of the user. You have to judge. However, it is difficult to grasp the status of the destination as described above. It is also difficult to determine whether an inappropriate expression is included in the message.
[0009]
With the technique disclosed in Japanese Patent Application Laid-Open No. 10-011443, it is difficult to send an e-mail only to those who need the message.
[0010]
The present invention has been made in consideration of the above-described problems of the related art, and in order to solve at least one of the above problems, a message creation support system, a message creation support server, and a message creation support method for providing support from message creation to mail transmission. And a message creation support program.
[0011]
[Means for Solving the Problems]
The present invention that can solve the above problems is a message creation support system that supports creation of a message, wherein the message acquisition unit acquires a message to be processed, and a destination acquisition unit acquires a destination of the message to be processed. A component extracting unit for extracting a component configuring the message from the message to be processed, and searching for information on a component of the message to be processed as an attribute value based on a destination of the message to be processed. Attribute value search means.
[0012]
A more specific aspect is a message creation support system that supports creation of a message, wherein a user database that holds a user and an element value of an information element related to the user in association with each other, A message acquisition unit for acquiring a message to be processed, and a destination acquisition unit for acquiring a destination of the message to be processed, comprising: an information element database that holds a value and an attribute value of an attribute relating to the element value in association with each other. Based on the user database and the information element database, a destination of the message to be processed and a configuration of the message to be processed based on the user database and the information element database. Attribute value search means for searching for an attribute value associated with the element. The features.
[0013]
Here, the attribute value search unit is configured to extract, from the user database, an element value of an information element relating to a user serving as a destination of the message to be processed, and the attribute value search unit is associated with the extracted element value, Means for extracting an attribute value having a component of a message as an attribute from the information element database.
[0014]
Further, it may further include a correction candidate presenting means for presenting the attribute value searched by the attribute value searching means. Here, it is also preferable that the correction candidate presenting means presents the attribute values searched by the attribute value searching means as a list.
[0015]
The message processing device may further include a message correction unit that corrects the message to be processed by using the attribute value searched by the attribute value search unit. Further, a correction candidate presenting means for presenting the attribute value searched by the attribute value searching means, and at least one of the presented attribute values is selected, and the selected attribute value is used to display the message to be processed. It is also preferable to include both a message correction unit that replaces and corrects a component.
[0016]
It is also preferable that the apparatus further includes a markup unit for adding information for identifying a component of the message to be processed based on the attribute value searched by the attribute value search unit.
[0017]
It is also preferable that the apparatus further includes a destination determining unit that determines a destination of the message to be processed based on the attribute value searched by the attribute value searching unit.
[0018]
At this time, a message creation support server constituting the message support system, wherein the user database holds the user and the element value of the information element relating to the user in association with each other, and the element value and the element An information element database for associating attribute values of attributes relating to values with an attribute value, and a component acquisition unit for acquiring a component constituting a message to be processed; and a destination acquisition for acquiring a destination of the message to be processed. Message creation support comprising: means for searching for an attribute value associated with a destination of the message to be processed and a component of the message to be processed based on the user database and the information element database The above problem can also be solved by a server.
[0019]
According to an aspect of the present invention which can solve the above-described problem, a message creation supporting method for supporting creation of a message includes a message acquisition step of acquiring a message to be processed, and a destination of the message to be processed. A destination obtaining step for obtaining, a component extracting step for extracting a component configuring the message from the message to be processed, and information on a component of the message to be processed based on a destination of the message to be processed. And an attribute value searching step of searching for as an attribute value.
[0020]
A more specific aspect is a message creation support method for supporting creation of a message, wherein the message acquisition step acquires a message to be processed, the destination acquisition step acquires a destination of the message to be processed, A component extraction step of extracting a component constituting the message from a message to be processed, a user database for storing a user and an element value of an information element relating to the user in association with each other, and an element corresponding to each element value of the information element Searching for an attribute value related to the destination of the message to be processed and a component of the message to be processed based on the information element database holding the value and the attribute value of the attribute related to the element value in association with each other And an attribute value search step.
[0021]
The present invention is described in the form of a program, a message creation support program for assisting creation of a message, wherein a computer acquires a message to be processed and a destination of the message to be processed. A destination obtaining step; a component extracting step of extracting a component configuring the message from the message to be processed; and an attribute information on the component of the message to be processed based on a destination of the message to be processed. And an attribute value search step for searching as a value.
[0022]
More specifically, a message creation support program that supports creation of a message, wherein the computer has a message acquisition step of acquiring a message to be processed, and a destination acquisition step of acquiring a destination of the message to be processed. A component extraction step of extracting a component configuring the message from the message to be processed, a user database that holds a user and an element value of an information element related to the user in association with each other, and for each element value of the information element, Based on the element value and an information element database that holds the attribute value of the attribute related to the element value in association with the attribute value, the attribute value associated with the destination of the message to be processed and the component of the message to be processed is stored. Executing a process including an attribute value search step for searching. That.
[0023]
Here, the attribute value search step includes a step of extracting, from the user database, an element value of an information element relating to a user serving as a destination of the message to be processed, and a step of associating the extracted element value with the extracted element value. Extracting an attribute value having a component of a message as an attribute from the information element database.
[0024]
Further, the method may include a correction candidate presenting step of presenting the searched attribute value. Here, it is also preferable that the correction candidate presenting step presents the searched attribute values as a list.
[0025]
Further, the method may include a message correction step of correcting the message to be processed using the retrieved attribute value. Further, a correction candidate presenting step of presenting the retrieved attribute value, and causing at least one of the presented attribute values to be selected, and replacing the component of the message to be processed with the selected attribute value It is also preferred to include both message modification steps to modify.
[0026]
It is also preferable that the method further includes a markup step of adding information for identifying a component of the message to be processed based on the retrieved attribute value.
[0027]
It is preferable that the method further includes a destination determining step of determining a destination of the message to be processed based on the retrieved attribute value.
[0028]
BEST MODE FOR CARRYING OUT THE INVENTION
<Message creation support system>
As shown in FIG. 1, the message creation support system according to the embodiment of the present invention can be basically configured by a client 100 and a server 102 connected via a network.
[0029]
The client 100 basically includes a control unit 10, a storage unit 12, an input unit 14, an output unit 16, and an external interface 18. Each unit is connected to each other via a bus so that information can be transmitted. The control unit 10 executes an operation system (OS) stored in the storage unit 12, causes the output unit 16 to display a user interface screen for prompting information input from the user, and allows the input unit 14 to display information from the user. The function of acquiring and storing it in the storage unit 12 is realized. Further, it transmits and receives processed information and the like via a network connected by the external interface 18. These processes will be described later in detail.
[0030]
The server 102 basically includes a control unit 20, a storage unit 22, an input unit 24, an output unit 26, and an external interface 28. Each unit is connected to each other via a bus so that information can be transmitted. The control unit 20 executes the operation system (OS) stored in the storage unit 22 to cause the output unit 26 to display a user interface screen for prompting information input from the user, and to input information from the user through the input unit 24. The function of acquiring and storing it in the storage unit 22 is realized. In addition, the storage unit 22 includes a mailing list in which a group name is associated with a plurality of user mail addresses, a user database in which a mail destination user is associated with an element value of an information element relating to the user, and an element of an information element relating to the user. An information element database that associates values with attribute values belonging to the information element is held. The control unit 20 acquires a mail address and a message via a network, and performs processing on the information with reference to each database stored in the storage unit 22. These processes will be described later in detail.
[0031]
The client 100 and the server 102 can be basically realized by using a general computer configuration. That is, the control units 10 and 20 are CPUs and the like, the storage units 12 and 22 are semiconductor memories, hard disks, optical disks, and the like, the input units 14 and 24 are keyboards, mice, touch panels, and the like, and the output units 16 and 26 are displays and printers. be able to.
[0032]
<Message creation support method>
Next, a message creation support method according to the present embodiment will be described. The message creation support method is executed according to the flowchart shown in FIG. Each step of the flow on the left side of the flowchart is programmed, stored in the storage unit 12 of the client 100, and executed by the control unit 10. On the other hand, each step of the flow on the right side of the flowchart is programmed, stored in the storage unit 22 of the server 102, and executed by the control unit 20.
[0033]
In step S10, a message and a mailing list address are obtained from the mail sender. The control unit 10 of the client 100 causes the output unit 16 to display a user interface screen prompting the mail sender to input a message and a mailing list address, and uses the input unit 14 to input the message and the mailing list address from the mail sender. Accept. Here, the mailing list address refers to information used to specify a mail address as a mail destination based on the mailing list held in the server 102. The acquired message is assigned a message ID and stored in the storage unit 12 together with the mailing list.
[0034]
For example, text information such as "Please gather at the dining room by 9:00 tomorrow morning" can be input as a message. Here, the message may include not only character information but also other forms of information such as audio information and image information. User names such as "Yamada" and "Suzuki" are input to the mailing list address. Further, as the mailing list address, not only information for specifying each user such as a user name but also a group name in which a plurality of users are put together can be input.
[0035]
In step S12, the mailing list address and the message ID are transmitted to the server 102. The control unit 10 reads out the mailing list address and the message ID from the storage unit 12 and sends them to the network using the external interface 18.
[0036]
In step S14, the server 102 receives the mailing list address and the message ID. The control unit 20 of the server 102 receives the mailing list address and the message ID via the network using the external interface 28, and temporarily stores them in the storage unit 22.
[0037]
In step S16, a mail address that is a mail transmission destination (destination) is specified. The control unit 20 refers to a mailing list stored in the storage unit 22 in advance, and extracts a mail address (IP address or the like) associated with the obtained mailing list address. At this time, if the acquired mailing list address indicates a group, all the mail addresses belonging to the group are extracted.
[0038]
In step S18, information on the destination user is extracted based on the specified mail address. The control unit 20 refers to a user database stored in advance in the storage unit 22 and extracts an element value of an information element associated with the specified mail address.
[0039]
In the user database, as shown in FIG. 3, element values of information elements relating to the environment surrounding the user are registered in association with the mail address of the destination user. For example, for the user “Yamada” having the email address “yamada@**.co.jp.”, The element value “A factory” of the information element “work location” and the element value “permanent employee” of the information element “work style” "Etc. are registered in association with each other. Similarly, the element values of the information elements are registered in association with other mail addresses. However, it is not necessary to register element values of all information elements for each mail address, and only element values of some information elements may be registered. Further, the element value of the information element is not limited to character information, and may have another form such as audio information or image information.
[0040]
For example, if the mail address “yamada@**.co.jp” is specified as the destination in step S16, in the example of the user database in FIG. 3, the destination user is “Yamada”, and the “Yamada” As the information indicating the environment to which the user belongs, the element values of the information elements “workplace” is “factory A” and “work style” is “full-time employee” are extracted. Further, if the mail address “suzuki@**.co.jp” is specified, the destination user is “Suzuki”, and “Work Location” is “Development Center” as information indicating the environment to which “Suzuki” belongs. As for “work style”, the element value of the information element “full-time employee” is extracted.
[0041]
In step S20, the attribute value of the attribute of the information element is extracted based on the element value of the extracted information element. The control unit 20 refers to an information element database stored in the storage unit 22 in advance, and extracts an attribute value of an attribute associated with an element value of the extracted information element.
[0042]
As shown in FIG. 4, in the information element database, information relating to the element value and attribute values belonging to the element value are registered in association with the element value of each information element registered in the user database. . For example, for the element value “A factory” of the information element “work location”, the attribute values “canteen 1”, “canteen 2”, and “canteen 3” of the attribute “canteen” related to the element value “A factory” Is registered. That is, information indicating that the factory A has the cafeteria 1, the cafeteria 2 and the cafeteria 3 is registered. However, it is not always necessary to register an attribute for the element value of each information element, but may be registered for some of the information elements. Further, the attribute value is not limited to character information, and may have other forms such as audio information and image information.
[0043]
As shown in FIG. 5, this information element database is preferably constructed by a structured language such as SGML, HTML, or XML. By using such a structured language, it is easy to hierarchically associate a plurality of attributes with an element value, and an attribute value of an attribute further different from an attribute value of an attribute associated with one element value Can also be associated and registered.
[0044]
If the email addresses “yamada@**.co.jp” and “suzuki@**.co.jp” are specified as in the above example, the element value “A factory” of the information element “work location” is The attribute value of the attribute to which the attribute belongs and the attribute value of the attribute belonging to the “development center” are extracted. For example, as shown in FIG. 6, the attribute values "canteen 1", "canteen 2", and "canteen 3" of the attribute "canteen" belonging to the element value "factory A" of the information element "work location", and FIG. As shown, the attribute value “development pavilion” of the attribute “canteen” belonging to the element value “development center” of the information element “work location” is extracted.
[0045]
In step S22, the acquired message is analyzed, and constituent elements constituting the message are extracted. The control unit 10 of the client 100 reads the message stored in the storage unit 12, and decomposes the message into components using an existing information analysis algorithm. The extracted components are transmitted to the server 102 using the external interface 18 together with the message ID.
[0046]
More specifically, when the message is composed of character information, words constituting the message are extracted using an existing syntax analysis tool or the like. For example, words such as “tomorrow” and “dining room” are extracted as components from the message “Please gather at the dining room by 9:00 am tomorrow”. Even when the message contains voice information or image information other than text information, each component can be separated and extracted using an existing information analysis tool.
[0047]
In step S24, the components are received by the server 102. The components are received from the network using the external interface 28 and are temporarily stored in the storage unit 22.
[0048]
In step S26, the eligibility of the received component is determined by comparing the received component with the attribute value extracted in step S20. Eligibility indicates whether a component included in a message has ambiguity or evasion to the user to whom the message is addressed, and it is appropriate for the recipient that the component is included in the message. Indicates whether there is, and whether the component requires modification.
[0049]
In a specific process, it is determined whether or not the component received in step S24 corresponds to the attribute extracted in step S20. If the corresponding attribute exists, the attribute value associated with the attribute is determined. Selected.
[0050]
For example, the word “canteen” is extracted as a constituent element from the message, and the attribute “canteen” is added to the element value “A factory” of the information element “work place” related to the destination user in step S20. It is assumed that the attribute value “development hall” of the attribute “dinner” has been extracted for the values “dinner 1”, “dinner 2”, “dinner 3” and the element value “development center”. In this case, since the attribute of “canteen” extracted from the message matches the attribute of “canteen” extracted from the information element database, the attribute values “canteen 1” and “canteen 2” for the attribute “canteen” are obtained. And "canteen 3" is selected. Further, the attribute value "development center" of the attribute "canteen" for the element value "development center" of the information element "work location" is also selected.
[0051]
The presence of a plurality of attribute values for the "canteen" extracted from the message in this way means that the component of the "canteen" extracted from the message is ambiguous to the destination of the mail. That is, there are three cafeterias, cafeteria 1, cafeteria 2 and cafeteria 3, in the work location "factory A" of the user who is the destination, and the word "cafeteria" is used for "cafe 1", "cafe 2" or "cafe 3". "Means an ambiguous expression including three meanings.
[0052]
These attribute values are candidates for correcting the word “canteen”. That is, the e-mail sender (the creator of the message) modifies the word "canteen" included in the message to any of "canteen 1,""canteen2,""canteen3," or "development pavilion." The ambiguity of the message can be corrected.
[0053]
When a plurality of constituent elements are extracted from the message, the matching between each constituent element and the attribute is similarly checked, and the attribute value of the matching attribute is selected. The selected attribute value, the attribute related to the attribute value, and the information element are transmitted to the client 100 together with the message ID in association with the corresponding component.
[0054]
For example, in the above example, in association with the word “canteen” extracted from the message, the selected attribute values “canteen 1”, “canteen 2”, “canteen 3” and “developer”, and the selected attribute value Is transmitted, and the element value “A factory” and the “development center” of the information element to which the attribute “canteen” belongs are transmitted.
[0055]
In step S28, the client 100 receives information associated with each other. Using the external interface 18, the information and the message ID associated with the components are received from the network, and are temporarily stored in the storage unit 12.
[0056]
In step S30, a correction value of the message is selected from the received attribute values, and the message having the received message ID is corrected. The control unit 10 reads the information elements stored in the storage unit 12 and the attribute values associated with the components, causes the output unit 16 to display the attribute values, and prompts the mail sender to correct the components. . The mail sender checks the attribute value displayed as a candidate for the correction value, and determines whether or not the component needs to be corrected. If there is a need for modification, one of the attribute values is selected as the modification value, and the component is replaced by the selected modification value.
[0057]
For example, as described above, for the word (restaurant) included in the message "Please gather at the canteen by 9:00 am tomorrow", "canteen 1", "canteen 2", " Assuming that four attribute values of “canteen 3” and “development bower” are selected, a list of attribute values is displayed as shown in FIG. If the list contains multiple attribute values, the message containing the word "canteen" is ambiguous to the recipient and indicates that it is desirable to modify its components with the attribute values included in the list. ing. Assuming that the message is intended for a user who works at the factory A and the word “canteen” means “canteen 1”, the mail sender selects “canteen 1” from the attribute values in the list. "Can be selected as the correction value. As a result, the word “canteen” is replaced with the correction value “canteen 1”, and the message is corrected to “Please gather at canteen 1 by 9:00 am tomorrow morning”.
[0058]
In this way, the mail sender can confirm the ambiguity of the components included in the message, and can correct the ambiguity component to a more clear component according to the user who needs the message. .
[0059]
In step S32, markup is performed on the components included in the message. The control unit 10 reads out the message stored in the storage unit 12, and performs markup on the components included in the message. In step S30, if a component associated with a plurality of attributes is left without being modified, an identifier indicating that the component has ambiguity is assigned. On the other hand, when a component is modified, an identifier indicating that the component has been modified and only the user associated with the modification value needs a message is attached.
[0060]
The markup method is not particularly limited, but if the message is described in a structured language such as SGML, HTML, or XML, markup is performed by attaching a tag to a target component. be able to.
[0061]
For example, as described above, if the word “dining room” included in the message “Please gather at the dining room by 9:00 am tomorrow morning” is corrected by the correction value of “dining room 1”, Mark up the word "Canteen 1" in the message "Please gather at Canteen 1 by 9:00 tomorrow morning" with the identifier <Modified: Yes, Element value: Factory A> Can be.
[0062]
In step S34, a message is transmitted from client 100 to server 102. The control unit 10 uses the external interface 18 to transmit to the server 102 via the network.
[0063]
In step S36, the server 102 receives the message. The message is received via the network using the external interface 28 and is temporarily stored in the storage unit 22.
[0064]
In step S38, the final destination of the mail is determined based on the identifier added to the component included in the message. The control unit 20 reads the message received from the storage unit 22, and extracts an identifier assigned to a component included in the message. Since the identifier includes information such as an element value related to the attribute value used for the correction, the destination of the message is determined based on the information.
[0065]
As described above, for the word "canteen 1" of the message "Please gather at canteen 1 by 9:00 tomorrow morning" after the correction, the identifier of <modification: yes, element value: A factory> is added. If the message is attached, it can be determined that no message is required except for the user whose element value of “work location” is the factory A. Therefore, by referring to the user database held in the storage unit 22, only the user whose element value of the information element “work location” is “Factory A” is selected as the destination. For example, in the user database shown in FIG. 3, only “Yamada” having the mail address “yamada@**.co.jp” is selected.
[0066]
Similarly, destinations can be selected based on identifiers attached to other components included in the message.
[0067]
In step S40, the message is transmitted to the determined destination. The control unit 20 uses the external interface 28 to specify the determined destination and transmit the message.
[0068]
In addition, “Culture sphere to which the user belongs” is defined as an information element in the user database, the attribute for each culture sphere is defined as “a word that is shunned (has an aversion) in the culture sphere”, and the attribute value is “ By registering a "word as a correction candidate", if the "word having evasiveness" is included in the message, the sender is prompted to correct the word with the "word as a correction candidate". You can also.
[0069]
In the present embodiment, a message including only character information has been described. However, the present invention can be applied to a message including voice information and image information. For example, “cultural sphere to which the user belongs” is defined as an information element in the user database, and the attribute for each cultural sphere is “image having evasiveness (or identifier such as file name indicating image information having evasiveness)”. By registering “image information that is a correction candidate (or an identifier such as a file name indicating image information)” as the attribute value, the “image information having evasiveness (or If such information includes image information having evasiveness (eg, an identifier such as a file name indicating the image information), the sender is presented with “image information that is a candidate for correction (or an identifier such as a file name indicating the image information)” and corrected. Can be encouraged. The same applies to audio information.
[0070]
In the present embodiment, the message creation support system is configured by the client 100 and the server 102. However, these functions can be combined and realized by one device. Further, these functions may be further divided and realized by a plurality of devices.
[0071]
<Modification>
Next, a description will be given of a modified example in which the present embodiment is applied to messages constituting the content of a website. The message creation support method according to the modification is executed according to a flowchart shown in FIG. Each step of the flow on the left side of the flowchart is programmed, stored in the storage unit 12 of the client 100, and executed by the control unit 10. On the other hand, each step of the flow on the right side of the flowchart is programmed, stored in the storage unit 22 of the server 102, and executed by the control unit 20.
[0072]
In each of the steps in the modified example, the same processing as the above-described embodiment of the present invention is often performed, and thus the description will be made with reference to the embodiment of the present invention.
[0073]
In step S50, a message constituting the content of the website is obtained. In step S52, as in step S22, the acquired message is analyzed, and the components that make up the message are extracted. The extracted components are transmitted to the server 102.
[0074]
In step S54, as in step S24, the server 102 receives the transmitted component. In step S56, the information element database stored in the storage unit 22 is referred to, and the attribute value of the attribute that matches the received component is extracted. The extracted attribute value is transmitted to the client 100 in association with the attribute and the element value of the information element.
[0075]
For example, as shown in FIG. 10, “Culture area to which the web viewer belongs” is set as an information element, and “word AAAA (having repellency in the cultural area)” is set as an attribute for each culture area, and its correction candidate is determined. Is registered in the information element database as an attribute value. For example, when the element value of the information element is “XYZ teaching”, the words “BBBB” and “CCCC” that are correction candidates for the word “AAAAA” evaded in the XYZ teaching area are attribute values.
[0076]
If the received component includes the word “AAAA”, the attribute values “BBBB” and “CCCC” of the attribute “the word AAAA (having repellency in the cultural sphere)” corresponding thereto are extracted, It is transmitted to the client 100 in association with “the word AAAA (having repellency in the cultural sphere)” and the element value “XYZ teaching” of the information element.
[0077]
In step S58, similarly to step S28, the constituent elements, element values, attributes, and attribute values associated with each other are received by the client 100. In step S60, similarly to step S30, the received attribute value is presented to the web distributor as a correction candidate, and the content of the message is corrected. In step S62, similar to step S32, markup is performed on the components.
[0078]
For example, when the word “AAAAA” is corrected to the attribute value “BBBB”, an identifier such as <correction: present, cultural area: XYZ teaching> is added to the word “BBBB” included in the message. On the other hand, if the word “AAAAA” to be avoided is not corrected, an identifier such as <correction: nothing, culture area: XYZ teaching> is added to the word “AAAA”. At this time, by describing the contents of the website using a structured language such as SGML, HTML, or XML, markup can be easily performed by attaching a tag.
[0079]
In step S64, similarly to step S34, the content of the website including the marked-up message is transmitted to the server 102. In step S66, similarly to step S36, the content of the website is received by the server 102.
[0080]
In step S68, the server 102 obtains user information for browsing the web. The user information may be any information that can specify information on a user who intends to browse the web, and refers to information that can specify a residence area, age, gender, work location, income, and the like of the user. For example, a user's cultural area can be specified from an e-mail address or the like included in information requesting browsing of a website.
[0081]
In addition, as shown in FIG. 11, user information may be registered in advance in the storage unit 22 of the server 102 as a user database, and when browsing the web is requested, information about the user may be acquired from the user database. .
[0082]
In step S70, the identifier of the information element included in the content of the website requested to be browsed is examined, and the content of the website is distributed according to the user information acquired in step S68.
[0083]
For example, if the content includes the word "AAAA" and the word "AAAA" has an identifier <correction: nothing, cultural area: XYZ school>, if the user lives in the XYZ school cultural area, In other words, a process of prohibiting the transmission of the content of the website or transmitting information including a word to be avoided along with the content of the website is performed.
[0084]
Similarly, the website distribution process can be controlled according to user information such as the user's gender and age.
[0085]
【The invention's effect】
According to the present invention, it is possible to support creation of a message according to a situation where a user who is a destination of an email or a user who browses a website is placed.
[Brief description of the drawings]
FIG. 1 is a block diagram illustrating a configuration of a message creation support system according to an embodiment of the present invention.
FIG. 2 is a diagram showing a flowchart of a message creation support method according to the embodiment of the present invention.
FIG. 3 is a diagram showing an example of registered contents of a user database.
FIG. 4 is a diagram showing an example of registered contents of an information element database.
FIG. 5 is a diagram showing an example of an information element database described in XML.
FIG. 6 is a diagram illustrating a process of extracting an attribute value from an information element database.
FIG. 7 is a diagram illustrating a process of extracting an attribute value from an information element database.
FIG. 8 is a diagram showing an example of a display screen for presenting a list of attribute values extracted as correction candidates.
FIG. 9 is a flowchart illustrating a message creation support method according to a modification of the present invention.
FIG. 10 is a diagram showing an example of registered contents of an information element database.
FIG. 11 is a diagram showing an example of registered contents of a user database.
[Explanation of symbols]
10, 20 control unit, 12, 22 storage unit, 14, 24 input unit, 16, 26 output unit, 18, 28 external interface, 100 client, 102 server.

Claims (22)

A message creation support system that supports creation of a message,
Message acquisition means for acquiring a message to be processed;
Destination acquisition means for acquiring a destination of the message to be processed;
A component extraction unit for extracting a component configuring the message from the message to be processed;
Attribute value searching means for searching, as an attribute value, information on a component of the message to be processed based on a destination of the message to be processed;
A message creation support system comprising: A message creation support system that supports creation of a message,
A user database that holds a user and an element value of an information element related to the user in association with each other;
An information element database that holds the element value and an attribute value of an attribute related to the element value for each element value of the information element,
Message acquisition means for acquiring a message to be processed;
Destination acquisition means for acquiring a destination of the message to be processed;
A component extraction unit for extracting a component configuring the message from the message to be processed;
Based on the user database and the information element database, an attribute value search unit that searches for an attribute value associated with a destination of the message to be processed and a component of the message to be processed,
A message creation support system comprising: The message creation support system according to claim 2,
The attribute value search means,
Means for extracting from the user database an element value of an information element relating to a user serving as a destination of the message to be processed;
Means for extracting, from the information element database, an attribute value associated with the extracted element value and having a component of the message to be processed as an attribute;
A message creation support system comprising: In the message creation support system according to claim 1,
A message creation support system including a correction candidate presenting means for presenting an attribute value searched by the attribute value searching means. The message creation support system according to claim 4,
The message creation support system, wherein the correction candidate presenting means presents the attribute values searched by the attribute value searching means as a list. In the message creation support system according to any one of claims 1 to 3,
A message creation support system, comprising: a message modification unit that modifies the message to be processed using an attribute value retrieved by the attribute value retrieval unit. In the message creation support system according to claim 1,
Correction candidate presenting means for presenting the attribute value searched by the attribute value searching means,
Message modifying means for causing at least one of the presented attribute values to be selected, and replacing and modifying a component of the message to be processed with the selected attribute value;
A message creation support system comprising: The message creation support system according to claim 1, wherein
A message creation support system, comprising: markup means for adding information for identifying a component of the message to be processed, based on the attribute value searched by the attribute value search means. The message creation support system according to claim 1, wherein
A message creation support system comprising: a destination determining unit that determines a destination of the message to be processed based on the attribute value searched by the attribute value searching unit. A message creation support server that supports creation of a message,
A user database that holds a user and an element value of an information element related to the user in association with each other;
An information element database that holds the element value and an attribute value of an attribute related to the element value for each element value of the information element,
A component obtaining unit that obtains a component configuring a message to be processed;
Destination acquisition means for acquiring a destination of the message to be processed;
Based on the user database and the information element database, an attribute value search unit that searches for an attribute value associated with a destination of the message to be processed and a component of the message to be processed,
A message creation support server comprising: A message composition support method for supporting composition of a message,
A message acquisition step for acquiring a message to be processed;
A destination obtaining step of obtaining a destination of the message to be processed;
A component extraction step of extracting a component configuring the message from the message to be processed;
An attribute value search step of searching, as an attribute value, information on a component of the message to be processed based on a destination of the message to be processed;
A message creation support method comprising: A message composition support method for supporting composition of a message,
A message acquisition step for acquiring a message to be processed;
A destination obtaining step of obtaining a destination of the message to be processed;
A component extraction step of extracting a component configuring the message from the message to be processed;
A user database that holds a user in association with an element value of an information element relating to the user, an information element database that holds, in association with each element value of the information element, the element value and an attribute value of an attribute relating to the element value, An attribute value search step of searching for an attribute value associated with a destination of the message to be processed and a component of the message to be processed, based on
A message creation support method comprising: The message creation support method according to claim 12,
The attribute value search step includes:
Extracting an element value of an information element relating to a user serving as a destination of the message to be processed from the user database;
Extracting from the information element database an attribute value associated with the extracted element value and having a component of the message to be processed as an attribute;
A message creation support method comprising: The message creation support method according to claim 11,
A message creation support method, comprising a correction candidate presentation step of presenting the retrieved attribute value. The message creation support method according to claim 14,
The method for presenting a message, wherein the step of presenting the correction candidate presents the retrieved attribute values as a list. The message creation support method according to any one of claims 11 to 13,
A message compiling support method, comprising a message modifying step of modifying the message to be processed using the retrieved attribute value. The message creation support method according to claim 11,
A correction candidate presenting step of presenting the retrieved attribute value;
A message correcting step of causing at least one of the presented attribute values to be selected, and replacing and correcting a component of the message to be processed with the selected attribute value;
A message creation support method comprising: The message creation support method according to any one of claims 11 to 17,
A message creation support method, comprising a markup step of adding information for identifying a component of the message to be processed based on the retrieved attribute value. The message creation support method according to claim 11, wherein
A message creation support method, comprising a destination determining step of determining a destination of the message to be processed based on the retrieved attribute value. A message compiling support program for compiling a message,
On the computer,
A message acquisition step for acquiring a message to be processed;
A destination obtaining step of obtaining a destination of the message to be processed;
A component extraction step of extracting a component configuring the message from the message to be processed;
An attribute value search step of searching, as an attribute value, information on a component of the message to be processed based on a destination of the message to be processed;
A message creation support program for executing a process including: A message compiling support program for compiling a message,
On the computer,
A message acquisition step for acquiring a message to be processed;
A destination obtaining step of obtaining a destination of the message to be processed;
A component extraction step of extracting a component configuring the message from the message to be processed;
A user database that holds a user in association with an element value of an information element relating to the user, an information element database that holds, in association with each element value of the information element, the element value and an attribute value of an attribute relating to the element value, An attribute value search step of searching for an attribute value associated with a destination of the message to be processed and a component of the message to be processed, based on
A message creation support program for executing a process including: The message creation support program according to claim 21,
The attribute value search step includes:
Extracting an element value of an information element relating to a user serving as a destination of the message to be processed from the user database;
Extracting from the information element database an attribute value associated with the extracted element value and having a component of the message to be processed as an attribute;
A message creation support program characterized by including:

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