JP2004164478A - Order reception program, order reception terminal and method for receiving order - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an order reception program, an order reception terminal and an order reception method by which order concerned with photo service can be efficiently received by simple operation without imposing burdens to an operator of the order reception terminal or customers. <P>SOLUTION: The order reception program for functioning a computer as a processing sequence storage means 15c, a display item setting means 15d, an order reception picture plane preparation means 15f, an order history information storage means 15i, a display method change means 15j, or the like is performed. Since only items selected by preceding steps and items allowed to be selected by a present step which are set on the basis of the selected results are displayed on the screen of the order reception terminal and choices previously set in each item or choices recommended by referring to order history information are displayed so as to be discriminated, also an operator inexperienced in the operation of the order reception terminal can simply receive orders only by selecting items in accordance with picture planes. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a program for performing an order receiving process, an order receiving terminal, and an order receiving method, and more particularly, to a program, an order receiving terminal, and an order receiving method for performing an order receiving process for a photo service using image data.
[0002]
[Prior art]
2. Description of the Related Art With the spread of photographing devices such as film cameras and digital cameras, computer devices such as personal computers, and image display devices such as DVD players, photographic images are used in various forms, and accordingly, various photo services using photographic images are provided. It is becoming. For example, a service of recording image data of a photograph taken by a customer with a film camera on an information recording medium such as a CD-R or a service of outputting image data photographed by a digital camera as a photographic print is provided.
[0003]
In such a photo service, a photo service store such as a mini lab, a large lab, or an order receiving store such as a convenience store, a photographic machine such as a film photographed with a film camera or a digital camera, and information obtained by recording image data of a photograph. When a recording medium or the like is brought in, the clerk at the order receiving store inputs the type of service desired by the customer and information necessary for each service to the order receiving terminal, and the order is received.
[0004]
As a method for simplifying the operation of the order receiving terminal, there is a method in which order data such as a print size and the number of prints are recorded in advance on an information recording medium on which image data is recorded. For example, Japanese Patent Application Laid-Open No. H11-125867 discloses a determining means for reading recording data including image data to be printed and print order data from an information recording medium and determining whether the read recording data is data acceptable for printing. A print order receiving apparatus including a display unit for displaying a result of the determination by the determination unit is disclosed.
[0005]
As a service for accepting an order in a store as in the photo service, for example, there is a video or CD rental service in a rental shop. In this rental service, when a customer brings a product to be rented to a cash register, a clerk uses an order reception terminal in the store to read a barcode attached to a video or CD case or the like in advance and retrieve the product. The customer is identified, the customer is inquired about the lending period, and the order is accepted.
[0006]
[Patent Document 1]
JP-A-11-125867 (pages 3-6, FIG. 1)
[0007]
[Problems to be solved by the invention]
Comparing the order at the rental shop with the order related to the photo service, in the service at the rental shop, the products lent to the customer are owned by the rental shop, and the information necessary for ordering other than customer information is , Information for identifying a product to be rented (eg, identification numbers and titles of videos and CDs) and a lending period. Therefore, the product can be easily specified by pasting the barcode recording the product identification information corresponding to the product on a one-to-one basis to the product in advance, and the clerk can only order the product by confirming the loan period with the customer. Reception is completed.
[0008]
On the other hand, in the case of the photo service, articles (films, digital cameras, information recording media, etc.) on which photographic images serving as the service are recorded are owned by customers, and their types are various. In addition, there are many types of services provided, such as creating photo prints and recording on information recording media. Furthermore, when ordering prints, the size and number of prints, and when recording image data, the types of information recording media to be brought in. There are many items that must be confirmed with the customer when placing an order.
[0009]
In the photo service having such characteristics, in the conventional order reception terminal, the screen is configured to transition in a complicated manner in order to set many items related to the order, or a screen covering all the items related to the order Is displayed, it is difficult for the operator of the terminal to understand in what order and what to input what, and there is a problem that it takes time to place an order. In particular, the person who performs the order reception process is not always familiar with the operation of the order reception terminal, but rather, a person who is unfamiliar with the operation of part-time job etc. often responds, and such an operator accepts the order. It is terrible to demand complicated processing of the terminal.
[0010]
Further, even if a barcode is used, if each of the subdivided orders is recorded in a barcode, the number of barcodes becomes enormous, and it may take much time to search for a barcode corresponding to the order.
[0011]
Further, in the method of recording print order data together with image data to be printed on an information recording medium in advance, a customer must create print order data in a predetermined format and can easily use photo services. In addition, this method requires an order receiving terminal capable of recognizing print order data in a predetermined format, so that a general-purpose system cannot be configured.
[0012]
The present invention has been made in view of the above problems, and a main object of the present invention is to efficiently receive an order for a photo service by a simple operation without putting a burden on an operator or a customer of an order receiving terminal. An object of the present invention is to provide an order receiving program, an order receiving terminal, and an order receiving method that can perform the order receiving.
[0013]
[Means to solve the problem]
In order to achieve the above object, an order receiving program of the present invention is a computer which stores a display order of a plurality of items selected or input to specify an order, and the display order among the plurality of items. Means for setting an item defined in accordance with the selection or input result of an item selected or input before the item, including the set item selected or input before the item It functions as a means for creating a screen which can be selected or input to the screen, and a means for displaying the screen on a display means.
[0014]
In addition, the order receiving program of the present invention may include a computer configured to store a display order of a plurality of items selected or input in order to specify an order, and one or more of options constituting each of the plurality of items. Means for reading the selection information from a barcode in which the selection information consisting of a combination of the above is recorded, and among the plurality of items, items except for the item selected by the selection information, items determined according to the display order, Means for setting based on the selection or input result of an item selected or input before, the set item is added to a screen including the item selected or input before the item so as to be selectable or inputtable It functions as a means for creating a screen and a means for displaying the screen on a display means.
[0015]
In addition, the order receiving program of the present invention may include a computer for storing a display order of a plurality of items selected or input in order to specify an order, and selecting a computer in advance as a default from options constituting each of the items. Means for storing the selected option or the option selected with reference to the history information of the order selection or input, and displaying a screen in which items which clearly indicate the selected option are arranged in the display order. Function as a means for displaying the information.
[0016]
In the present invention, the computer, of the options constituting each of the items, an option previously selected as a default, or a means for storing the options selected by referring to the history information of the selection or input of the order, A configuration for functioning as a means for displaying the options on the display means so as to be identifiable, or a computer displaying a method of displaying the options configuring each item by referring to the history information of the selection or input of the order. It can be configured to function as a setting unit and a unit for displaying the option on the display unit according to the display method.
[0017]
In the present invention, the computer may function as means for calculating a charge for the order specified by the plurality of items, and means for storing and displaying the charge for the specified order on the screen. You can also.
[0018]
In addition, the order receiving terminal of the present invention includes a display unit, an input unit, a unit that stores a display order of a plurality of items selected or input for specifying an order, and the display unit of the plurality of items. Means for setting an item determined according to the order by referring to the selection or input result of the item selected or input before the item, and an item selected or input before the set item And means for creating a screen that can be selected or input so as to be able to be added to the screen including the following, and means for displaying the screen on the display means.
[0019]
In addition, the order receiving terminal of the present invention comprises a display unit, an input unit, a unit for storing a display order of a plurality of items selected or input for specifying an order, and each of the plurality of items. Means for reading the selection information from a barcode in which selection information comprising one or more combinations of options is pre-recorded, and according to the display order, excluding the item selected by the selection information among the plurality of items Means for setting an item to be determined based on the selection or input result of the item selected or input before the item, and a screen including the item selected or input before the set item And a means for creating a screen which can be selected or input to the computer, and means for displaying the screen on the display means.
[0020]
In addition, the order receiving terminal of the present invention includes a display unit, an input unit, a unit that stores a display order of a plurality of items selected or input to specify an order, and an option that configures each of the items. Means for storing an option selected in advance as a default or an option selected by referring to the history information of the order selection or input, and an item indicating the selected option in an identifiable manner in the display order. Means for displaying the screen arranged according to the above on the display means.
[0021]
In addition, the order receiving method of the present invention is a method for receiving an order by displaying a plurality of items selected or input to specify an order, wherein the order receiving method includes: An item determined according to the display order of the plurality of items is set by referring to the selection or input result of the item selected or input before the item, and the set item is selected or selected before the item. It is displayed in such a manner that it can be selected or input on a screen including the input items.
[0022]
Also, the order receiving method of the present invention, in the order receiving method of receiving the order by displaying a plurality of items selected or input to specify the order, the option of configuring each of the plurality of items Selection information consisting of one or more combinations is recorded in a barcode, and among the plurality of items, items determined according to a predetermined display order of the plurality of items, except for an item selected by the selection information. Can be set based on the selection or input result of the item selected or input before the item, and the set item can be selected or input on the screen including the item selected or input before the item Is displayed in addition to.
[0023]
As described above, according to the configuration of the present invention, on the display means of the order receiving terminal on which the order receiving program is executed, the screen changes at the time of inputting the order, or all the input items are displayed collectively. Instead, items that can be selected or entered in each step of order reception are sequentially added to the previous screen and displayed, so even if an operator is unfamiliar with the operation of the order reception terminal, only input according to the screen display Thus, the order can be promptly and reliably received.
[0024]
BEST MODE FOR CARRYING OUT THE INVENTION
In one preferred embodiment of the order receiving program according to the present invention, in a preferred embodiment, a processing sequence for storing at least a display unit, an input unit, and a display order of a plurality of items selected or input to specify an order, in a computer, Storage means, among a plurality of items, an item determined according to the processing sequence, a display item setting means for setting by referring to a selection or input result of an item selected or input before the item, a set item, Order reception screen creating means for creating a screen added or selectably added to a screen including an item selected or input before the item, an order fee calculating means for calculating a fee for an order specified by a plurality of items, Order history information storage means for storing order selection or input history information, and a method for displaying options constituting each item with reference to the order history information. By executing the program at the order reception terminal installed at the order reception shop of the photo service, the screen of the order reception terminal is selected or displayed in the previous step. Only input items and items that can be selected or input at the current step set based on the selection or input result are displayed, and each item is a representative option or order history information set as a default in advance. , The recommended options are displayed in an identifiable manner, so that even if you are unfamiliar with the operation of the order reception terminal, you can quickly and surely perform the order reception process simply by making selections according to the screen without being lost in the operation. It can be carried out. Furthermore, in addition to the operation on the screen, the rough classification of the order and the standard order pattern are recorded in a barcode, and the barcode corresponding to the order is read, thereby simplifying the operation on the screen. it can.
[0025]
【Example】
In order to describe the above-described embodiment of the present invention in more detail, an embodiment of the present invention will be described with reference to the drawings.
[0026]
[Example 1]
First, an order receiving program, an order receiving terminal, and an order receiving method according to a first embodiment of the present invention will be described with reference to FIGS. FIG. 1 is a diagram schematically illustrating a configuration of an order receiving system according to the first embodiment, and FIG. 2 is a block diagram illustrating units that function according to an order receiving program. FIG. 3 is a flowchart illustrating a procedure of an order receiving method, and FIGS. 4 to 12 are diagrams illustrating a configuration example of a screen displayed on the order receiving terminal.
[0027]
As shown in FIG. 1, an order receiving system 1 of the present embodiment is installed in an order receiving store 2 such as a photo service store or a convenience store, and has an undeveloped film 10 or a developed film 11 of a customer 9 and a digital camera 13. And a mobile phone 14 with a camera, and an order reception terminal 3 for receiving an order for a photo service based on a photographic image recorded on the information recording medium 12, and the customer 9 brought into the order reception terminal 3. A terminal for reading image data from a device such as a digital camera 13 or a camera-equipped mobile phone 14 or an information recording medium 12 such as a compact flash (R), a smart media, a memory stick (R), a multimedia card, or an SD memory card. A slot for reading image data, and transferring the read image data to a CD-R or the like. And a input-output interface slot or the like for writing to a recording medium.
[0028]
In the following description, the order receiving terminal 3 reads image data, receives an order, writes image data, and the like. However, the order receiving terminal 3 only receives an order, The terminal may be configured to read image data or write to an information recording medium by another terminal (for example, the small terminal 5 or the automatic terminal 6) provided in the order reception terminal 3 via the communication network 7. It may be configured to connect to the server 8. Further, a developing device and an image data reading device may be provided in the order receiving store 2, and the developing of the undeveloped film 10 and the reading of the image data from the developed film 11 may be performed in the store. Reading may be performed at another photo service store. Further, a printer for printing a photographic print, a printer for printing a receipt, or the like may be connected to the order receiving terminal 3.
[0029]
The order reception program installed in the order reception terminal 3 is, as shown in FIG. 2, a computer, a display means 15a such as a CRT for displaying an order reception screen, a mouse and a keyboard for selecting and inputting items related to an order. , Input means 15b such as a touch panel, a processing sequence storage means 15c for storing a display order of items related to an order (hereinafter, referred to as a processing sequence), and selection (input) at each step from a plurality of items related to the order according to the processing sequence Display item setting means 15d for setting possible items, order charge calculating means 15e for calculating the price of the set order, order reception including the items set by the display item setting means 15d and the order charge calculated by the order charge calculating means 15e. Order reception screen creation means 15f for creating a screen, digital camera provided by customer 9 3, an image data reading means 15g for reading image data from the mobile phone 14 with a camera, the information recording medium 12, and an image data writing means 15h for writing the read image data to an information recording medium such as a CD-R. If necessary, the order history information storage means 15i for recording order history information and the display method change means 15j for changing the display method of items on each screen of the order with reference to the order history information. When reading or writing of image data is not performed by the order receiving terminal 3, the image data reading means 15g and the image data writing means 15h are unnecessary.
[0030]
FIG. 3 is a flow chart and FIG. 3 showing a procedure for completing an order reception of a photo service based on a film, a photographing device, an information recording medium, and the like provided by the customer 9 using the order reception system 1 having the above configuration. This will be described with reference to screen configuration examples of FIGS.
[0031]
First, in step S101, the customer 9 sends the undeveloped film 10, the developed film 11, the photographing device such as the digital camera 13 and the camera-equipped mobile phone 14, the information recording medium 12 on which image data is recorded, and the like to a photo service store. When the customer is brought to the order receiving store 3 such as a store or a convenience store, the clerk (operator) of the order receiving store 3 starts the order receiving process using the order receiving terminal 3 on which the order receiving program of the present invention is installed.
[0032]
Here, in the conventional order receiving terminal, the screen is complicatedly changed when inputting an order in order to set a large number of items, or a screen covering all items related to the order handled at the order receiving store is displayed. In this case, the clerk who is familiar with the operation of the order reception terminal knows what to input in what order and what items to input. Although processing can be performed with the displayed configuration, if the order receiving terminal 3 is installed in a convenience store or the like, the order receiving terminal 3 may be operated by a clerk who is not used to operating a terminal such as a part-time job. In many cases, it is severe to demand such complicated processing from the clerk. Further, in a field where a new service is always provided, such as a photo service, the screen configuration is sequentially changed, so that there is a problem that even a store clerk who is familiar with the operation becomes difficult to operate.
[0033]
Therefore, in this embodiment, the screen of the order receiving terminal 3 displays only the items selected or input in the previous step and the items that can be selected or input in the current step according to each step of the order reception. The operability has been greatly improved by configuring the screen. Specifically, for example, in step S102, an initial screen 16a as shown in FIG. 4 is displayed. On the initial screen 16a, the types of services provided at the order receiving store 2 (for example, the simultaneous printing of the undeveloped film 10, the additional printing of the developed film 11, and the information stored in devices such as the digital camera 13 and the camera-equipped mobile phone 14) are stored. Service selection tag 17 indicating print of image data, print of image data recorded on various information recording media 12, creation / ordering of design prints such as postcards, etc., and an order display field for displaying customer information and order details. 21 is displayed, and if any service is selected from the service selection tags 17 using the input means 15b in step S103, an item to be first selected or input for the selected service (first selection field 18) is displayed. It is displayed. Hereinafter, as an example of the service, a case where the customer 9 brings in the undeveloped film 10 and desires simultaneous printing and a case where the customer 9 brings in the information recording medium 12 and desires media printing will be described as examples.
[0034]
<Simultaneous printing>
If "simultaneous printing" is selected from the service selection tag 17 in step S103, the film format (for example, 135 mm 12, 24, 36 shooting film, APS 15, 15) is set in the simultaneous printing frame on the initial screen 16a. A first selection column 18 is displayed, which is composed of options such as 25 and 40 frames. Then, in step S104, the clerk selects the undeveloped film 10 brought by the customer 9 from the options.
[0035]
In this case as well, the options displayed in the first selection column 18 may be listed on the screen in the order stored in advance, but as shown in FIG. It is preferable to display the options (in this case, 24 shots of 135 mm) so that they can be identified by changing the color or blinking. The screen is reconfigured using the display method changing unit 15j with reference to the order history information stored in the order history information storage unit 15i, and displayed in the order of higher order frequency as shown in FIG. 5B ( For example, if the order of taking 135 mm 24 sheets is the largest, the option can be displayed at the top.) As described above, the representative options can be displayed in an identifiable manner, or the screen can be reconfigured with reference to the order history information, thereby assisting the clerk in operating the terminal. Further, since it is conceivable that the customer 9 brings in a film other than the options in the first selection column 18, for example, a correction button (not shown) for correcting an item is provided, and it is unnecessary to press the button. It is also possible to delete an option, add a new option, or change the display name of the option.
[0036]
Then, when the clerk selects a film in the first selection column 18, the order reception screen creating means 15f detects an input signal from the input means 15b, and refers to the processing sequence storage means 15c to cause the display item setting means 15d. A second screen 16b to which items to be set are added is created and displayed on the display unit 15a. On the second screen 16b, as shown in FIG. 6, in addition to the service selection tag 17 and the first selection column 18 (film selection column), items that can be selected for the film brought in by the customer 9 are displayed on the second screen 16b. It is displayed in the selection field 19. In the second selection field 19, for example, print sizes such as "L size", "2L size", "KG size", "index only" when printing only an index without individually printing, "Developing only" when only developing without printing, "CD-R writing only" when recording image data read from a developed film on an information recording medium such as CD-R without printing, print order Buttons such as the number of sheets are displayed.
[0037]
The second screen 16b can be created with a layout different from that of the initial screen 16a. However, by adopting a configuration in which new selection fields are sequentially added to the initial screen 16a, the clerk can check the result selected in the previous step. This can be said to be a preferable mode because the order processing can be continued while checking, and the progress of the order can be grasped by checking how the screen gradually fills. Also in this case, a representative option set as a default among the options in the second display column 19 is identifiably displayed, the display order of the options is changed with reference to the order history information, and the addition / deletion / Changes can be made possible.
[0038]
Then, in step 105, when the print size, the number of prints, and the like are selected (in the figure, L size, each one is selected), as shown in FIG. 7A, the order reception screen creating means 15f stores the processing sequence. Referring to the means 15c, a third screen 16c to which items set by the display item setting means 15d are added is created, and displayed on the display means 15a. As shown in FIG. 7, in addition to the service selection tag 17, the first selection column 18 (film selection column), and the second selection column 19, the third screen 16c includes items that can be ordered with the print order. Is displayed in the third selection field 20. The third selection field 20 includes, for example, an item “with index” for adding an index display listing reduced images, and a “CD-R attached” for recording image data on an information recording medium such as a CD-R together with printing. Button is displayed. Here, the third screen 16c can be displayed in a form different from that of the second screen 16b. However, by adding a new selection item to the second screen 16b, the order can be confirmed and the progress status can be grasped. Preferred.
[0039]
Then, for example, when "with CD-R" is selected from the third selection column 20 (step S106), the order content is determined, and as shown in FIG. A simplified display of the order contents (in the figure, an undeveloped film of 135 mm, 24EX is printed in L size 12 sheets at a time and the image data is recorded on a CD-R), and the order quantity and order charge calculation means 15e are used. The order contents such as the calculated order fee and the time required for the order processing are displayed (step S107).
[0040]
In the above description, the first to third selection fields 18 to 20 are classifications for convenience, and the next screen may be created based on the result of selection or input in the previous step. For example, FIG. When simultaneous printing is selected on the initial screen 16a, the second screen 16b in FIG. 6 is skipped and the screen transitions to the third screen 16c in which the first to third selection columns 18 to 20 shown in FIG. 7A are displayed. In such a case, it is preferable that the item selected as a default and the item selected with reference to the order history information are displayed in an identifiable manner. Also, it is preferable that the item set as default is an optimal item as appropriate according to the selection situation. For example, when "135 24EX" is selected from the first selection column 18 in FIG. As described above, “L size” and “each one” are displayed as default in the second selection column 19, and “with CD-R” is displayed as default in the third selection column 20, and in FIG. 4, “APS 15EX” is displayed from the first selection column 18. Is selected, as shown in FIG. 7 (b), "2L size" and "each one" are displayed as default in the second selection box 19, and "indexed" is displayed as default in the third selection box 20. It is also possible to adopt a configuration in which the items displayed as the default are changed by making the elements of the items the same.
[0041]
Subsequently, a case where the media print is selected will be described.
[0042]
<Media print>
When "media print" is selected from the service selection tags 17 in step S103, each option of the information recording medium format (for example, compact flash (R), smart media, memory stick, SD card, PC card, etc.) is displayed on the screen. Is displayed on the screen. Then, in step S108, the clerk selects the information recording medium 12 brought by the customer 9 from the options.
[0043]
In this case as well, the options displayed in the first selection column 18 may be listed on the screen in the order stored in advance, but the representative options set in advance as defaults are displayed in an identifiable manner, The screen may be reconfigured by using the display method changing unit 15j with reference to the order history information stored in the history information storage unit 15i, and the order may be displayed in descending order of the order frequency. Further, since it is conceivable that the customer 9 brings in the information recording medium 12 other than the options shown in the figure, for example, a correction button for correcting an item is provided, and unnecessary options are deleted or new options are provided. It is also possible to add or change the display name of the option.
[0044]
When the clerk selects the information recording medium 12 in the first selection column 18 (here, selects a memory stick), the order reception screen creating means 15f detects an input signal from the input means 15b, and the processing sequence storage means 15c , A first window 22 as shown in FIG. 9 is created and displayed on the initial screen 16a by the display means 15a. In the first window 22, for example, a message prompting the user to mount the selected information recording medium 12 is displayed (Step S109).
[0045]
Then, when the information recording medium 12 is inserted into the order receiving terminal 3 and the "OK" button is pressed, the order receiving screen creating means 15f refers to the processing sequence storing means 15c to open the second window 23 as shown in FIG. It is created and displayed similarly on the initial screen 16a. In the second window 23, for example, the number of files of images contained in the information recording medium 12, the data capacity, the time required for data backup, and the like are displayed. The first window 22 and the second window 23 are provided in order to explain the operation procedure to the customer 9 in an easy-to-understand manner. If it is desired to reduce the number of processes and prompt processing is performed, these displays can be omitted.
[0046]
Then, in step S110, to print out all the frames of the information recording medium 12, "one frame" is selected. To select a frame, "frame selection" is selected. Then, when the print size and the number of prints are selected for the selected frame in step S111 and the associated service is selected in step S112, the order content is determined, and as shown in FIG. The simplified display of the order (in the figure, one L size print for all 200 frames recorded on the information recording medium 12), the order quantity, and the order fee calculated by the order fee calculating means 15e are required for order processing. The order contents such as time are displayed (step S113). Note that the order display column 21 stores and displays not only the contents of the order entered this time (here, the media print) but also the contents of the previously entered order (here, the order of simultaneous printing). , The order contents can be comprehensively grasped.
[0047]
When the order is terminated in step S114, when the "order completed" button in the order display field 21 is pressed, an order confirmation screen 24 as shown in FIG. 12 is displayed (step S115). On this order confirmation screen 24, reception information such as reception time and reception number, customer identification information such as member number, name and telephone number, and order information such as order content, order fee, and expected finish time are displayed. When the user presses an order confirmation button on the screen, the order is confirmed and each processing (in this case, the undeveloped film 10 brought in by the customer 9 is developed and printed in the store or another photo service store, and the A process of reading image data and writing the image data on a CD-R and a process of outputting the image data read from the information recording medium 12 with a printer in a store or another photo service store) are executed. Then, if necessary, the receipt is printed by a printer provided in the store and passed to the customer 9 (step S116), and a series of order reception processing is completed.
[0048]
As described above, when placing an order using the undeveloped film 10 and the developed negative film 11 brought in by the customer 9, the digital camera 13, the camera-equipped mobile phone 14, and the information recording medium 12 on which image data is recorded, In the reception terminal 3, items that can be selected or input in each step of order reception are sequentially added to the screens of all steps and displayed, so that even a clerk who is unfamiliar with the operation of the order reception terminal only needs to input according to the screen. The order can be processed easily and quickly.
[0049]
[Example 2]
Next, an order receiving program, an order receiving terminal, and an order receiving method according to a second embodiment of the present invention will be described with reference to FIGS. FIG. 13 is a diagram schematically illustrating the configuration of an order receiving system according to the second embodiment, and FIG. 14 is a block diagram illustrating units that function according to the order receiving program. FIG. 15 is a flowchart showing a procedure of an order receiving method.
[0050]
In the first embodiment described above, all operations related to order reception are performed by the input unit 15b of the order reception terminal 3. However, in the case of a standard order with a high order frequency, selection is similarly sequentially performed from the initial screen 16a. Is complicated. Therefore, in the present embodiment, a rough classification of services and a standard order pattern are recorded in advance in a storage means such as a barcode, a barcode list sheet in which barcodes are arranged is installed on a counter, and a clerk uses a barcode reader. By reading the barcode corresponding to the order, a predetermined screen can be skipped and order reception can be simplified.
[0051]
Specifically, as shown in FIG. 13, the order receiving system 1 of the present embodiment is installed in the order receiving store 2 and receives an order of a photo service based on a photographic image provided by the customer 9. A terminal 3 for reading image data from a photographing device such as a digital camera 13 or a camera-equipped mobile phone 14 brought in by the customer 9; a slot for reading image data from various information recording media 12; In addition to a slot for writing a bar code on an information recording medium, a bar code list sheet 25 and a bar code reader (not shown) in which bar codes 26 on which standard order information is recorded are arranged in an easily viewable manner.
[0052]
Since a barcode reader is usually installed at the cash register of the order receiving store 2, a barcode is preferable as a means for storing standard order information, but the order information is recorded using magnetic means. Alternatively, a button corresponding to a standard order may be provided on the counter 4 and a predetermined screen may be skipped when the button is pressed. Further, as in the first embodiment, the order receiving terminal 3 only receives an order, and another terminal (for example, the small terminal 5 or the automatic terminal 6) provided in the order receiving store 2 transmits the image data. The configuration may be such that reading or writing to an information recording medium is performed, or a printer that prints a photographic print, a printer that prints a receipt, or the like may be connected to the order receiving terminal 3.
[0053]
The order receiving program installed in the order receiving terminal 3 is, as shown in FIG. 14, a computer configured to display a display unit 15a, an input unit 15b, a processing sequence storage unit 15c, a display item setting unit 15d, and an order charge calculation unit 15e. In addition to the order receiving screen creating means 15f, the image data reading means 15g, the image data writing means 15h, and, if necessary, the function as a barcode reading means 15k in addition to the order history information storage means 15i and the display method changing means 15j. . Thereby, the order reception processing can be performed by skipping the screen for the standard order, so that the operation of the order reception terminal 3 can be further simplified.
[0054]
With reference to the flowchart of FIG. 15, a procedure for completing the order reception of the photo service based on the film, the photographing device, the information recording medium, and the like provided by the customer 9 using the order reception system 1 having the above configuration is described. Will be explained.
[0055]
As in the first embodiment, in step S201, the customer 9 records the undeveloped film 10, the developed film 11, the photographic equipment such as the digital camera 13 and the camera-equipped mobile phone 14, and the image data. When the information recording medium 12 or the like is brought into the order reception store 3 such as a photo service store or a convenience store, the clerk (operator) of the order reception store 3 asks the customer 9 what service the customer 9 desires. Basic information such as what film and information recording medium 12 are brought in is checked. If the order of the customer 9 is a standard order, the bar code reading means provided in the order receiving terminal 3 in step S202. Using 15k, the information of the barcode 26 corresponding to the order in the barcode list sheet 25 is read.
[0056]
In the bar code 26, a rough classification of services (for example, information such as ordering simultaneous printing using 135 mm 124-film film) is recorded. By reading the bar code 26, the initial screen shown in FIG. The selection of the service in 16a, the selection of the first selection column 18, and the like are automatically performed, and the display means 15a of the order reception terminal 3 refers to the processing sequence of the processing sequence storage means 15c to create an order reception screen. In the means 15f, a screen in which the above selection is skipped (for example, the second screen 16b shown in FIG. 6) is displayed.
[0057]
If the classification by the barcode 26 is subdivided, the screen can be skipped accordingly, but if the number of barcodes 26 increases, selection becomes more difficult. Therefore, it is preferable that the items that can be selected on the barcode list sheet 25 are only standard orders. Hereinafter, similarly to the first embodiment, for example, when the customer 9 selects the simultaneous printing, the print size, the number of prints, and the like are selected using the second screen 16b in step S203. After selecting the accompanying services using the third screen 16c and confirming the order content in step S205, if the order is to be terminated in step S206, an order completion button provided in the screen is pressed. An order confirmation screen 24 as shown in FIG. 12 is displayed. After confirming the contents and pressing an order confirmation button, each processing is executed. Then, if necessary, the receipt is printed by a printer provided in the store and passed to the customer 9 (step S208), and a series of order reception processing is completed.
[0058]
As described above, for the standard order, the barcode list sheet 25 in which the barcodes 26 in which the order information is recorded is provided in advance, and the method of reading the barcode corresponding to the standard order is used. There is no need to input order information from the screen 16a, and order reception processing can be performed more easily.
[0059]
In the above description, four types of selections of the service selection tag 17, the first selection column 18, the second selection column 19, and the third selection column 20 are performed as selections or input items. The present invention is not limited to the embodiment, but may be any configuration in which an order is determined by selecting or inputting a plurality of items. Further, in each of the above embodiments, the order reception terminal 3 operated by the clerk of the order reception store 2 is described, but a similar display may be performed on the terminal operated by the customer 9. Also, the case where an order is received for a photo service using image data of a photograph has been described. However, the present invention can be applied to any order reception in which various services are provided based on the goods brought in by the customer 9.
[0060]
【The invention's effect】
As described above, according to the order receiving program, the order receiving terminal, and the order receiving method of the present invention, even when a person unfamiliar with the operation of the order receiving terminal operates, without being lost in operation, it is simple and easy. Orders can be received reliably.
[0061]
The reason is that all the setting items related to the order are displayed on the screen of the order reception terminal, and the screen does not transition in a complicated manner when inputting the order information, but items that can be selected at each step of the order (for example, On the initial screen, the service is selected, and on the subsequent screens, items related to the selected service) are sequentially added and displayed. Therefore, the clerk (operator) can accept the order only by selecting according to the display on the screen. Because. In addition, in each item, a representative option set as a default is displayed in an identifiable manner, and the options are rearranged in descending order of order by referring to past order history information, so that selection is easy. Because it can be performed.
[0062]
Furthermore, by making it possible to modify / add / delete options on each screen, it is possible to respond to special orders, and only rough classification of services and standard order patterns are recorded as barcodes. However, by reading the order information from the barcode, the number of input operations on the order receiving terminal can be reduced, and the order receiving operation can be further simplified.
[Brief description of the drawings]
FIG. 1 is a diagram showing a configuration of an order receiving system according to a first embodiment of the present invention.
FIG. 2 is a block diagram illustrating a unit that functions according to an order receiving program according to the first embodiment of the present invention.
FIG. 3 is a flowchart illustrating a procedure of an order receiving method according to the first embodiment of the present invention.
FIG. 4 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 5 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 6 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 7 is a diagram illustrating an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 8 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 9 is a diagram illustrating an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 10 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 11 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 12 is a diagram showing an example of a display screen of the order receiving terminal according to the first embodiment of the present invention.
FIG. 13 is a diagram showing a configuration of an order receiving system according to a second embodiment of the present invention.
FIG. 14 is a block diagram illustrating a unit that functions according to an order receiving program according to a second embodiment of the present invention.
FIG. 15 is a flowchart illustrating a procedure of an order receiving method according to the second embodiment of the present invention.
[Explanation of symbols]
1 order reception system
2 Order reception stores
3 Order reception terminal
4 counter
5 small terminals
6 automatic terminals
7 Communication network
8 Photo service server
9 Customers
10 Undeveloped film
11 Developed film
12 Information recording medium
13 Digital Camera
14 Mobile phone with camera
15a display means
15b Input means
15c processing sequence storage means
15d display item setting means
15e Order charge calculation means
15f Order reception screen creation means
15g image data reading means
15h Image data writing means
15i Order history information storage means
15j Display method changing means
15k barcode reading means
16a Initial screen
16b Second screen
16c 3rd screen
17 Service Selection Tag
18 First choice column
19 Second selection column
20 Third selection column
21 Order display field
22 First window
23 Second window
24 Order confirmation screen
25 Barcode List Sheet
26 barcode

Claims (17)

Computer
Means for storing a display order of a plurality of items selected or input to specify an order,
Means for setting an item determined according to the display order among the plurality of items by referring to a selection or input result of an item selected or input before the item,
Means for creating a screen in which the set item is added so as to be selectable or inputtable on a screen including the item selected or input before the item,
A program for functioning as a means for displaying the screen on a display means. Computer
Means for storing a display order of a plurality of items selected or input to specify an order,
Means for reading the selection information from a barcode in which selection information comprising one or more combinations of options constituting each of the plurality of items is recorded in advance,
Means for setting items determined in accordance with the display order, based on the selection or input result of the item selected or input before the item, excluding the item selected by the selection information, among the plurality of items,
Means for creating a screen in which the set item is added so as to be selectable or inputtable on a screen including the item selected or input before the item,
A program for functioning as a means for displaying the screen on a display means. Computer
Means for storing a display order of a plurality of items selected or input to specify an order,
Means for storing options selected in advance as defaults or options selected with reference to the order selection or input history information among the options constituting each of the items,
A program causing a display unit to display a screen in which items in which the selected options are clearly identified are arranged according to the display order. Computer
Means for storing options selected in advance as defaults or options selected with reference to the order selection or input history information among the options constituting each of the items,
The program according to claim 1, wherein the program is caused to function as means for displaying the option on the display means so as to be identifiable. Computer
Means for setting a display method of options constituting each of the items, with reference to the history information of the selection or input of the order,
The program according to claim 1, wherein the program causes the display unit to display the option in accordance with the display method. Computer
Means for calculating a fee for an order specified by the plurality of items,
The program according to any one of claims 1 to 5, wherein the program functions as means for storing and displaying the fee for the specified order on the screen. Display means, input means,
Means for storing a display order of a plurality of items selected or input to specify an order, and an item selected according to the display order among the plurality of items, an item selected or input before the item Means for setting by referring to the result of selection or input, and means for creating a screen in which the set item is added to the screen including the item selected or input before the item so as to be selectable or inputtable, Means for displaying the screen on the display means. Display means, input means, means for storing the display order of a plurality of items selected or input to specify an order, and one or more combinations of options constituting each of the plurality of items Means for reading the selection information from a barcode in which the selection information is pre-recorded, and, among the plurality of items, items determined according to the display order, except for the item selected by the selection information, before the item. Means for setting based on the selection or input result of the selected or input item, and a screen obtained by adding the set item to a screen including the item selected or input before the item so as to be selectable or inputtable. An order receiving terminal comprising: a creating unit; and a unit configured to display the screen on the display unit. Display means, input means,
Means for storing a display order of a plurality of items selected or input to specify an order, and an option selected in advance as a default from among options constituting each of the items, or a selection or input of the order Means for storing options selected with reference to history information, and means for displaying on the display means a screen in which items that clearly indicate the selected options are arranged according to the display order. Characteristic order receiving terminal. Further, of the options constituting each of the items, a means for storing an option selected as a default in advance, or an option selected with reference to history information of selection or input of the order, and displaying the option. The order receiving terminal according to claim 7 or 8, further comprising: means for displaying the means so as to be identifiable. Furthermore, there is provided a means for setting a display method of options constituting each of the items with reference to the history information of the selection or input of the order, and a means for displaying the options on the display means according to the display method. The order receiving terminal according to claim 7 or 8, wherein 12. The system according to claim 7, further comprising: means for calculating a charge for the order specified by the plurality of items; and means for storing and displaying the charge for the order specified on the screen. The order reception terminal according to any one of the above. In an order receiving method of displaying a plurality of items selected or input to specify an order and receiving the order,
Of the plurality of items, an item determined according to a predetermined display order of the plurality of items is set by referring to a selection or input result of an item selected or input before the item, and the setting is performed. An order receiving method for displaying the selected item on a screen including the item selected or input before the item so as to be selectable or inputtable. In an order receiving method of displaying a plurality of items selected or input to specify an order and receiving the order,
Recording selection information consisting of a combination of one or more of options constituting each of the plurality of items in a barcode,
Of the plurality of items, except for the item selected by the selection information, an item determined according to a predetermined display order of the plurality of items, selection or input of an item selected or input before the item. An order receiving method, wherein the order is set based on a result, and the set item is added to the screen including the item selected or input before the item so as to be selectable or inputtable and displayed. On the screen, among the options constituting each of the items, the option selected in advance as a default or the option selected with reference to the history information of the selection or input of the order is identifiably displayed. The order receiving method according to claim 13 or 14, wherein: 15. The screen according to claim 13, wherein options constituting each of the items are displayed according to a display method set with reference to history information of order selection or input stored in advance. The order reception method described. 17. The method according to claim 13, wherein a charge for an order specified by the plurality of items is calculated on the screen, and the charge for the specified order is accumulated and displayed on the screen. The order acceptance method described in any one.

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